Customer Support Executive

UpGrad is hiring Study About Counsellor who student-focused professionals to join Study Abroad Counselling team. In this role, you will guide students toward achieving their global education goals through personalized counselling and complete end-to-end support.

Apply Now: https://forms.gle/6CKzvsQR8nNEbKzH8

Responsibilities

- Counsel students on international education opportunities based on their academic profile and career aspirations.

- Assist students in selecting suitable universities, programs, and global study destinations.

- Support students in preparing essential application documents such as SOPs, LORs, and resumes.

- Provide guidance regarding tuition fees, living expenses, scholarships, and visa-related processes.

- Maintain accurate documentation and manage leads effectively using CRM tools.

- Achieve monthly counselling and enrollment targets with strong conversion rates.

- Stay updated with global education trends, admission procedures, and university requirements.

Requirements:

- Experience: 1-2 years of relevant experience in EdTech or Study Abroad counselling (mandatory).

- Strong understanding of study destinations like the UK, USA, Canada, Australia, and Europe.

- Excellent communication, interpersonal ability, and strong persuasion skills.

- Proficiency in MS Office and CRM systems.

- Bachelor's degree required; Master's preferred.

- Must be Target-driven, analytical, proactive, and solution-oriented.

Apply Now: https://forms.gle/6CKzvsQR8nNEbKzH8

• Power System Studies – Power Flow, Short Circuit, Transient Stability

• Transmission & Distribution System Planning

• Experience with tools like PSS/E, PSCAD, DigSILENT, ETAP, PSLF, CYME, MiPower

• Knowledge of grid stability, protection coordination, load forecasting

• Exposure to Python / Visual Basic scripting is a plus

 Opportunity to work on large-scale global energy projects and collaborate with international teams.

Job Description: 

Why are we here?

We are looking for a Fullstack Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include implementing visual elements and their behaviors with user interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions. You will be boarded into the team that manages higher secondary school projects on the Salesforce stack. You will be given an opportunity to learn the entire ecosystem of salesforce.

Mandatory skills to have/ Responsibilities:

● Overall 4+ years of experience and a strong understanding of JavaScript, its quirks, and workarounds. 

● Good understanding of web markup, including HTML5 and CSS3. 

● Strong hands-on experience with advanced JavaScript libraries and frameworks such as AngularJS or Angular 2+ etc.

● Understanding of Software Design Patterns. 

● Good understanding of AJAX, REST APIs, Remote functions, and prior development experience in building the same. 

● Proficient understanding of cross-browser compatibility issues and ways to work around such issues. 

● Familiarity with front-end build tools, such as Grunt and GulpJs. 

● Proficient understanding of code versioning tools, such as Git.

Good to have:

● Hands-on experience in Python

Generalist Intern

Employment Type: Internship (Immediate Joining Preferred)

Location: Charni Road, Mumbai

About

BizDateUp Venture Studio Private Limited We're on a mission to make entrepreneurship easier and more affordable for millions. BizDateUp Venture Studio Private Limited provides a simple and intuitive platform for setting up a business and managing compliance. About the Role BizDateUp Venture Studio Private Limited is looking for a proactive and detail-oriented Generalist Intern to join our team. This role offers a fantastic opportunity to gain hands-on experience across various aspects of business operations, including documentation management, compliance support, banking coordination, and general administrative assistance. The ideal candidate will be eager to learn, highly organized, and possess excellent communication skills.

Key Responsibilities

• Documentation and Paperwork Management: Assist in preparing and managing various documents, ensuring accuracy, completeness, and timely delivery. You'll also draft basic letters, reports, and official communications as per instructions.

• Banking and KYC Coordination: Coordinate with banks for account openings and manage other banking-related processes. You'll help collect, prepare, and submit documents for account opening and Know Your Customer (KYC) compliance.

• Compliance Support: Provide support in ensuring compliance with regulatory and internal policies, and maintain organized, up-to-date records.

• Administrative Support: Offer day-to-day administrative assistance to the team, including scheduling, filing, and correspondence. You'll also contribute to streamlining and improving internal processes related to documentation, compliance, and recordkeeping.

Qualifications

• Currently pursuing or recently completed a Bachelor's degree in Business Administration, Commerce, Law, or a related field.

• Strong attention to detail and a high level of accuracy in your work.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Ability to work independently and as part of a team.

• A proactive attitude with a willingness to learn and take on new challenges.

• Ability to manage multiple tasks and prioritize effectively.

What We Offer

• An opportunity to gain valuable hands-on experience in a fast-paced business environment.

• Mentorship and guidance from experienced professionals.

• Exposure to various aspects of business operations, including legal, finance, and administration.

• A supportive and collaborative work culture.

• Potential for future opportunities based on performance.

This is a sales target-driven role that involves managing the day-to-day activities of the HQ marketing team in Bangalore. This role Involves coordination, tracking and managing timelines of deliverables as well as ensuring that quality standards are met.  

Responsibilities:

• Manage the global demand generation engine  
• Work towards increasing the number of sales qualified leads generated  
• Engage partners in areas such as lead generation, joint marketing efforts and events
• Coordinate Subex Secure’s presence in events
• Secure endorsements from analysts and media  
• Manage the digital marketing team
• Prepare content where needed for campaigns, social media, search engine optimization and marketing
• Coordinate with internal teams for preparation of collateral, deriving messaging and ensuring preparation of sales enablement material in a timely manner
• Intervene to improve marketing processes to improve the outcomes and efficiency of our global lead generation efforts

Requirements (please read these carefully before applying)

• Experience in managing planning and execution of global campaigns through Salesforce and Hubspot
• Have carried revenue targets or have at least played a key role in attaining these targets  
• Prior experience in B2B marketing involving a sophisticated product line is a must. Experience in marketing cybersecurity products will present a clear advantage.
• Prior experience in managing teams and revenue targets is an essential requirement
• You should have over 6 years of experience with B2B marketing
• Excellent understanding of SEM and SEO and ways to get leads out of SEM and increase volume of web traffic, improve domain authority and traffic quality through SEO
• Top notch project management skills
• Excellent content writing and presentation skills

The outcomes (KPI) associated with this role would be:

• Rise in the number of qualified opportunities and quality of leads processed by the sales team this includes Sales Accepted Leads and Sales Qualified Leads
• Quality and volume of engagements on social media and improvement in regional web traffic
• Your contribution towards improving our brand presence globally  
• Measured improvement in pipeline velocity
• Attainment of pipeline targets
• Timely execution of monthly and quarterly marketing plans

Primary Responsibilities 

· Excellent hands-on working experience of C#, .NET Core, Web API, MVC, SQL and Entity Framework.  

· Good Knowledge in Angular, Razor and Frontend technologies. 

· Strong understanding of Design Patterns, OOPs concepts, Design Principles. 

·Strong experience in writing Unit and Integration Tests. 

·Strong experience in Microservices,

Containerization (Docker) and Kubernetes, Azure

Storage, Cosmos DB, Service Bus, Event Hubs. Web App. 

· Strong experience in development of Web, Mobile andCloud based application. 

·Experience in CI/CD, and version control (Git/SVN/DevOps).  

·Strong experience in leading team (s) and project though out the development lifecycle. 

· Strong experience in driving client/team discussion, resolve team issues and handle escalations.  

· Good experience with any cloud-based application development experience using Azure/AWS/GCP. 

· Strong experience in transforming business tasks into technical requirements and effort estimations. 

· Expertise in data structures, distributed computing, manipulating, and integrating complex high-volume data from variety of internal and external sources in application. 

· Excellent communication and presentation skills. 

· Good analytical skills  

Additional Responsibilities. 

·  Experience with any No SQL database. 

·  Work with modern framework and design patterns. 

·  Experience supporting US clients/working with US Teams is a huge plus. 

·Should be willing to travel abroad based on customer requirements. 

·Troubleshooting and performance optimization of application and database. Knowledge in WinDbg, PerfMon and SQL Profiler is required. 

· Participate in architectural and design discussion. 

· Ability to mentor junior members in team.

Job description

The role requires you to design development pipelines from the ground up, Creation of Docker Files,  design and operate highly available systems in AWS Cloud environments. Also involves Configuration Management, Web Services Architectures, DevOps Implementation, Database management, Backups, and Monitoring.

Key responsibility area
- Ensure reliable operation of CI/CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creation of Bash/Python scripts for automation
- Performing root cause analysis for production errors.Requirement
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins. 
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache. 
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

Must Have:
Linux, CI/CD(Jenkin), AWS, Scripting(Bash,shell Python, Go), Ngnix, Docker.

Good to have
Configuration Management(Ansible or similar tool), Logging tool( ELK or similar), Monitoring tool(Ngios or similar), IaC(Terraform, cloudformation).

Profile Description:

The job holder will work with developers and the IT staff to oversee the code releases, combining an understanding of both engineering and coding. From creating and implementing systems software to analyzing data to improve existing ones, a DevOps Engineer increases productivity in the workplace.

Key Responsibilities:

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer