Customer Support Executive

About Us

We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable. 

Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.  

We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bringing their ideas to life. 

Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk. 

Our Guiding Principles 

These principles define how we work at Incubyte. They are non-negotiable. 

Relentless Pursuit of Quality with Pragmatism 

  We build high-quality systems without losing sight of delivery. 

Extreme Ownership 

  We take responsibility end-to-end for decisions, execution, and outcomes. 

Proactive Collaboration 

  We collaborate closely, challenge each other, and solve problems together. 

Active Pursuit of Mastery 

  We continuously improve our craft and raise our bar. 

Invite, Give, and Act on Feedback 

We seek, give, and act on feedback to get better every day. 

Ensuring Client Success 

We act as trusted partners and focus on real outcomes, not just output. 

Job Description

This is a remote position.

Our Core Value

• Client Success: Our clients’ success is our success
• Extreme Ownership: We own our work and its outcomes fully
• Proactive Collaboration: Teamwork elevates us all 
• Quality with Pragmatism: We aim for excellence with a focus on practical solutions
• Effective Feedback: Honest, constructive feedback fosters improvement
• Proactive Collaboration: Teamwork elevates us all

Experience Level

​We're looking for a seasoned Product Manager with at least 4 years of experience building user-centric products. You should be a "product craftsperson" who can demonstrate a history of driving tangible, impactful results

Role Overview 

As a Product Manager, you will be responsible for the entire product lifecycle, from initial concept to launch and beyond. You'll act as the central hub, working with stakeholders and clients to define product roadmaps and success metrics.

A key part of your role will be to deeply understand customer and business needs and translate them into clear, actionable requirements for the development team. You will own the product backlog, analyze performance data to identify opportunities, and partner closely with design and engineering to ensure successful execution

Key Responsibilities

• Product Strategy & Execution: You will define and document product requirements, create and maintain a prioritized backlog, and ensure business needs are met throughout the design, development, and delivery phases.
• Data-Driven Decision Making: You will use your strong analytical and problem-solving skills to gather, analyze, and interpret data to prove or disprove hypotheses and guide product evolution. Expertise in Excel and SQL is essential for this.
• Stakeholder & Client Management: You will communicate with internal and external teams, including clients, to manage expectations, present product status, and gather feedback. Strong consultative, listening, and presentation skills are crucial.
• Cross-Functional Collaboration: You will coordinate with various teams—including design, engineering, sales, and support—to build, manage, and evolve the product. A solid understanding of software engineering concepts will help you drive product strategy effectively

Requirements

What We're Looking For

• Product Mindset: You'll be a central figure, coordinating with various teams to build and support the product
• Agile Experience: You must have experience working within Agile and Extreme Programming methodologies in a continuous deployment environment
• Technical Acumen: You should have a solid understanding of software engineering concepts to help drive product strategy
• Exceptional Communication: You should have strong consultative, listening, and presentation skills to effectively communicate with clients and stakeholders
• Analytical and Problem-Solving Skills: We need someone with a strong ability to understand complex business environments and to dive into data using Excel and SQL to derive meaningful insights.
• Attention to Detail: You will need to create clear and precise product documentation and assist in the sales and pre-sales process

Benefits

What We Offer 

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth. 

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards that our customers recognize us by. With asynchronous tools and a push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

·  4 – 5 years of experience in Front end development

·  2 years of experience using React and Redux

·  3 years of experience in using HTML, CSS

·  1 year of experience in any of the Headless CMS such as Ghost or Strapi or Cockpit.

·  2+ years using JavaScript consuming, displaying and updating data using Web APIs (JSON).

·  2+ years of experience using Material UI and JSS.

Position: Student Counselor

Experience Required: 3–4 Years

Salary Range: ₹30,000 – ₹45,,000 per month

Location: Kurukshetra, Haryana

Company: Digimaniac (Marketing Agency & Educational Institute)

About Us:

Digimaniac is a growing digital marketing agency and training institute in Kurukshetra. We provide marketing solutions to clients across industries and also train students in professional digital marketing skills.

We are looking for a Counselor who will play a vital role in guiding students, handling inquiries, and supporting admissions for our institute.

Key Responsibilities:

• Counsel students on courses, training programs, and career opportunities
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• Guide students through the enrollment process and answer queries
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• Maintain regular follow-up with students and parents
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• Organize and participate in seminars, workshops, and counseling sessions
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• Keep updated with the latest industry trends and course offerings
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• Maintain records of student interactions and progress
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Requirements:

• Strong communication and interpersonal skills
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• Ability to listen actively and provide constructive guidance
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• Prior experience in counseling or academic advisory preferred
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• Good organizational and time-management skills
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• Bachelor’s degree in any discipline (Education or Psychology preferred)
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Why Join Us?

• Opportunity to make a real impact on students’ futures
• Supportive and collaborative work culture
• Professional growth opportunities

Rel. Experience: 4+ Yrs. Minimum 3 Years of experience in NodeJs

· Javascript concepts

· NodeJS proficiency

· Web programming concepts

· SQL and DB concepts

· Caching concepts

· Knowledge of good programming practices

· Logical and analytical skills

· Communication

if interested please send your updated profile to valli at the rate of sangathr dotcom

Requirements: Job Description

• Excellent knowledge in Core Java (J2SE) and J2EE technologies.
• Hands-on experience with RESTful services, API design are must.
• Knowledge of microservices architecture is must.
• Knowledge of design patterns is must.
• Strong knowledge in Exception handling and logging mechanism is must.
• Agile scrum participation experience. Work experience with several agile teams on an application built with microservices and event-based architectures to be deployed on hybrid (on-prem/cloud) environments.
• Good knowledge of Spring framework (MVC, Cloud, Data and Security. Etc) and ORM framework like JPA/Hibernate.
• Experience in managing the Source Code Base through Version Control tool like SVN, GitHub,Bitbucket, etc.
• Experience in using and configuration of Continuous Integration tools Jenkins, Travis, GitLab, etc.
• Experience in design and development of SaaS/PaaS based architecture and tenancy models.
• Experience in SaaS/PaaS based application development used by a high volume of subscribers/customers.
• Awareness and understanding of data security and privacy. Experience in performing Java Code Review using review tools like SonarQube, etc.
• Good understanding of end-to-end software development lifecycle. Ability to read and understand requirements and design documents.
• Good Analytical skills and should be self-driven.
• Good communication with inter-personal skills. Open for learning new technologies and domain.
• A good team player and ready to take up new challenges. Active communication and coordination with Clients and Internal stake holder

Requirements: Skills and Qualifications

• 6-8 years of experience in developing Java/J2EE based Enterprise Web Applications
• Languages: Java, J2EE, and Python
• Databases: MySQL, Oracle, SQL Server, PostgreSQL, Redshift, MongoDB
• DB Script: SQL and PL/SQL
• Frameworks: Spring, Spring Boot, Jersey, Hibernate and JPA
• OS: Windows, Linux/Unix.
• Cloud Services: AWS and Azure
• Version Controls/ Devops tools: Git, Bitbucket and Jenkins.
• Message brokers: RabbitMQ, and Kafka
• Deployment Servers: Tomcat, Docker, and Kubernetes
• Build Tools: Gradle/Maven

we are looking for a Sr. Software UI Engineer to join us! You will design, develop, troubleshoot and debug software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. If you have a track record in and a passion for software engineering, want to be part of a business that is growing—with great opportunities, and are ready for your next role, then please apply today.

We are looking for seasoned technical leaders from .NET background with experience in building cloud-based web applications and products. The role involves understanding business requirements, customer problems, architecting the appropriate solutions that are secure, scalable, high performing and testable.

Requirements: 

• Passion for building and delivering great software with a strong sense of ownership, while working closely with juniorteam members.
• 6+ years of experience in building web applications using ASP.NET MVC and .NET platform in general.
• Experience of architecting and designing web applications and services
• Experience in building applications on .NET Core, is a great plus
• Should have strong UI development skills using HTML, CSS/JavaScript frameworks.
• Strong experience with Build and Release, Agile processes and Estimation/Planning
• Exposure to New Relic or similar tools to optimize web application performance
• Strong expertise in SQL programming, with experience of writing & optimizing queries that access/process millions of records
• Understanding and experience of working with Product Management, Design and DevOps teams.