Customer Support Executive

Responsibilities:-

Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments.

Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues.

Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system.

Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary.

Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management.

Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable.

Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues.

We are looking for a creative UI/UX Expert to structure and improve websites / mobile applications usability.

The candidate should be passionate about user satisfaction and be competent in every aspect of building websites / mobile applications. Ultimately, a high- quality UI/UX Expert will be an expert in problem-solving and an innovative thinker.

UI/UX Developer Responsibilities:

• Analyse business needs and produce detailed wireframes that meet

strategic objectives 


• Researching and evaluating usability.
• Developing Innovative, interactive designs for websites / mobile applications
• Coding website / mobile applications structure (Training or POC experience in building UI/UX, Training knowledge or certification in Node Js, React Js, HTML, CSS)
• Gather and document functional requirements for upcoming web and mobile releases 

• The candidate is expected to analyse the behaviours and patterns of users to improve overall functionality.
• Optimise information architecture to promote usability, while accommodating technical needs/constraints 

• Develop user flows and personas to facilitate feature design process 


• Oversee all user-facing text to synthesise tone, language, and

messaging 


UI/UX Developer Requirements:

• Minimum 1 year experience as UI/UX developer
• Bachelor's degree in web development or a similar field.
• Experience as a UI/UX developer
• Experience in coding website / mobile applications structure (Training or POC experience in building UI/UX, Training knowledge or certification in Node Js, React Js, HTML, CSS)
• Computer programming skills.
• Experience in a fast-paced software environment, and an ability to

execute against aggressive timelines

• Experience designing web and mobile solutions for tech platforms &
knowledge of wireframing and/or prototyping tools and methodologies 


• High energy level, enthusiastic, and eager to do what is necessary to be successful 
Highly creative and inquisitive; able to multitask effectively

Job Title: Backend Engineer – SDE II

Location: Delhi

Employment Type: Full-Time

About the Role:

We are looking for a passionate and experienced Backend Engineer (SDE II) to join our growing team. As a core backend contributor, you'll be responsible for building scalable, secure, and high-performance backend systems. You’ll collaborate closely with product, DevOps, and frontend teams to deliver best-in-class technology solutions.

Key Responsibilities:

• Design, develop, and maintain robust backend systems using Golang and PostgreSQL.
• Build and manage scalable microservices and APIs for high availability and performance.
• Ensure secure authentication and authorization using AWS services.
• Work with Docker, Kubernetes (EKS) to build and deploy containerized applications.
• Implement messaging and real-time systems using Kafka and WebSocket's.
• Maintain best practices in performance tuning, monitoring, and CI/CD.
• Collaborate with cross-functional teams to gather requirements and translate into technical solutions.
• Write clean, maintainable, and well-tested code.
• Contribute to architectural decisions and code reviews.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proficiency in Golang and strong experience with PostgreSQL.
• Solid understanding of AWS Cloud, EKS, and Kubernetes.
• Hands-on experience with Docker and container orchestration tools.
• Strong experience in building and maintaining RESTful APIs and real-time systems using Kafka/WebSocket.
• Expertise in building and scaling microservices-based architecture.
• Good understanding of Go concurrency and parallelism.

What We Offer:

• Opportunity to work in a fast-paced, innovative environment.
• Flexible work culture and flat team structure.
• Competitive salary and benefits.
• Work with cutting-edge technologies and a highly talented team.

Role: Junior Video Editor

Location: Bangalore

Do you have a knack for turning raw footage into compelling visual stories? If so, we're looking for a Junior Video Editor to join our team!

Responsibilities:

• Edit and assemble raw footage into polished videos, ensuring logical sequencing and smooth transitions.
• Collaborate with the creative team to understand project objectives and deliver videos that align with brand guidelines.
• Utilize Adobe Creative Suite, particularly Adobe Premiere Pro and After Effects, to edit videos effectively and efficiently.
• Incorporate motion graphics and visual effects using After Effects to enhance the overall quality of the videos.
• Apply basic sound design and color grading techniques to achieve the desired audiovisual impact.
• Take ownership of assigned projects and meet deadlines while maintaining high standards of quality.
• Stay updated with industry trends and new editing techniques to continuously improve your skills.
• Maintain a well-organized library of assets, project files, and completed videos.
• Willingness to travel to various locations for on-site shoots as required.

Qualifications:

• Minimum of 3 years of experience working with Adobe Creative Suite, particularly Adobe Premiere Pro and After Effects. Freshers should also apply.
• Proficiency in motion graphics software, particularly After Effects, is essential.
• Basic understanding of sound design and color grading is a plus.
• A strong portfolio demonstrating creativity, technical skills, and an understanding of visual storytelling.
• Enthusiastic and passionate about video editing and storytelling.
• Good communication skills to effectively collaborate with team members and clients.
• Ability to work under pressure and meet tight deadlines.
• Flexibility to travel for shoots when needed.

Note: This position is based in Bangalore. Candidates with a background in filmmaking, video editing, motion graphics, and basic sound design and color grading skills are encouraged to apply.

Responsibilities:

Develop and maintain user-facing features for web applications

Collaborate with the design team to implement responsive and visually appealing interfaces

Ensure the technical feasibility of UI/UX designs

Optimize applications for maximum speed and scalability

Stay updated on emerging frontend technologies and industry best practices

Troubleshoot and resolve bugs and performance issues

Work closely with backend developers to integrate frontend components with server-side logic

Participate in code reviews and contribute to a collaborative development environment

Skills:

Proficient in HTML, CSS, and JavaScript

Experience with modern JavaScript frameworks (e.g., React, Angular, or Vue)

Strong understanding of responsive design and cross-browser compatibility

Familiarity with version control systems (e.g., Git)

Knowledge of build tools and package managers (e.g., Webpack, npm)

Ability to translate design mockups and wireframes into code

Excellent problem-solving and debugging skills

Strong communication and collaboration skills

Attention to detail and a passion for delivering high-quality user experiences

Qualifications:

Bachelor's degree in Computer Science, Web Development, or a related field (or equivalent work experience)

Proven experience as a Frontend Developer or similar role

Portfolio showcasing previous frontend projects and development work is a plus

• Write clear, concise, and complete sentences
• Focus on key responsibilities critical to the position
• Base the content on the responsibilities and duties of the position
• Include expectations of a fully proficient incumbent meeting all position requirements
• When indicating the percentage of time spent on each duty, consider what is performed over a given period of time
• The percentages must total 100% and should not be smaller than 5% or greater than 50%
• Use explanatory phrases telling why, how, where, or how often to add meaning and clarity

About the Company: Torre Capital is a VC-Funded Fintech based out of Singapore focused on disrupting the Asset Management Industry. We are backed by prestigious VC firms and a network of angels and industry leaders, with over 18 months of runway. We are creating new ways to interact and service High Net Worth Individuals using latest tech and analytics interventions. Torre Capital was started by professionals (Mckinsey, Accenture, Flipkart, PayU, CIMB) with 50+ years of experience in Digital Business Build and Asset Management.

Job Description: 
1) work with Research & Analysis team to build our email templates (ensuring concise, engaging content and consistency with our brand guidelines)
2) curate and test templates and content to find winning variants for performance
3) make recommendations for performance and optimisation based on competetive intelligence gathered
4) conducting market research to better comprehend prevailing consumer behaviors\
5) reviewing our former campaigns to ascertain areas of strength and weakness, which could inform subsequent outputs
6) creating well-written copy that is free from mistakes
7) work to improve the appearance layout of outputs
8) maintaining a database of customers who have opted to receive our correspondence
9) monitoring and reporting on the utility of each campaign

Key Skills & Experience Required :

• Specific skills – HTML, CSS, Email Testing (Litmus), SendGrid API,
• Experience with Klaviyo / Mail Chimp / Zoho
• Previous experience with email templating and scheduling preferred
• Degree in marketing management, advertising, communications, or similar.
• Proven experience creating high-impact, unique marketing campaigns
• Familiarity with pertinent automation and performance evaluation software.
• Outstanding copywriting and copyediting abilities.
• Personal characteristics – Design and User Experience focused with a Detail-Oriented Mindset

What We Offer:

• You get to work in a very dynamic environment and be part of an international team
• You will get to have involvement in developing a brand new product from scratch alongside with a talented team
• Salary is not a constraint for top candidates
• Flexible work hours, family-friendly
• Independent work culture, no micro management
• Might get converted into a full time role based on performance