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Customer Support Executive
Ahmedabad
Customer Support Executive
Ahmedabad's logo

Customer Support Executive

at Ahmedabad

Agency job
1 - 2 yrs
₹2L - ₹3L / yr
Ahmedabad
Skills
Customer Service
Customer Support
Communication Skills
Effective communication
Customer Relationship Management (CRM)
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using right methods/tools
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Keep records of customer interactions
  • Making calls on Decline Users and understanding the reason behind it
  • Converting of Decline users to business.
  • Generating leads for the business via online or offline mode
  • Making more people aware about the product
  • Reaching out to customers and make them Register and avail the loan.
  • Expanding the business by Marketing and Branding
  • Making 200 + connected calls everyday

 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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