Customer Support Executive

To manage the overall operations and sales performance of the interior design and home décor store. The Stores Sales Manager is responsible for achieving sales targets, ensuring excellent customer experience, supervising the design consultants and sales team, and maintaining the brand’s premium standards in store presentation and service.

Key Responsibilities:

1. Sales & Revenue Management

• Achieve monthly and quarterly sales targets for the store.
• Drive conversion rates by ensuring strong customer engagement and effective product presentation.
• Monitor sales trends and customer preferences to suggest improvements in product mix and display.
• Implement promotional campaigns and sales strategies to boost revenue.

2. Team Leadership & Performance

• Supervise, train, and motivate the sales and design consultant team to deliver high-quality service.
• Conduct daily briefings and set individual sales goals.
• Monitor staff performance and provide regular feedback and coaching.
• Ensure proper shift scheduling and adequate manpower coverage.

3. Customer Experience & Service Excellence

• Ensure every customer receives professional interior design consultation and personalized service.
• Handle escalations or special client requests efficiently.
• Maintain client relationships for repeat and referral business.
• Oversee post-sales follow-ups, installation coordination, and satisfaction feedback.

4. Store Operations & Visual Merchandising

• Maintain store ambience, layout, and visual display standards as per brand guidelines.
• Ensure accurate stock management and inventory control.
• Coordinate with logistics and warehouse teams for product deliveries and replenishments.
• Ensure store cleanliness, safety, and maintenance compliance.

5. Reporting & Coordination

• Prepare daily, weekly, and monthly sales reports.
• Track key performance metrics (footfall, conversion, average ticket size, etc.).
• Collaborate with marketing, design, and operations teams for smooth execution of campaigns and projects.
• Provide feedback to management on market trends, competitor activity, and customer insights.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Interior Design, Marketing, or related field.
• 5–8 years of retail sales experience, preferably in interior design, home décor, furniture, or luxury retail.
• Proven experience in managing store teams and achieving sales targets.
• Strong understanding of interior design products and customer consultation process.

Key Skills Required:

• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Customer-centric mindset with focus on quality service.
• Sales-driven and result-oriented approach.
• Good knowledge of visual merchandising and store operations.
• Proficiency in MS Office and CRM software.

Performance Indicators (KPIs):

• Monthly sales achievement vs. target.
• Conversion rate and average ticket value.
• Customer satisfaction and feedback ratings.
• Store presentation audit score.
• Employee productivity and retention.

Requirements

• Extensive and expert programming experience in at least one general programming language (e. g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.
• Experience with multi-threading and concurrency programming.
• Extensive experience in object-oriented design skills, knowledge of design patterns, and a huge passion and ability to design intuitive modules and class-level interfaces.
• Excellent coding skills - should be able to convert the design into code fluently.
• Knowledge of Test Driven Development. Good understanding of databases (e. g. MySQL) and NoSQL (e. g. HBase, Elasticsearch, Aerospike etc).
• Strong desire to solve complex and interesting real-world problems.
• Experience with full life cycle development in any programming language on a Linux platform. Go-getter attitude that reflects in energy and intent behind assigned tasks.
• Worked in a startup-like environment with high levels of ownership and commitment.
• BTech, MTech or Ph. D. in Computer Science or related technical discipline (or equivalent).
• Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amounts of data.
• 3+ years of experience in the art of writing code and solving problems on a large scale.
• An open communicator who shares thoughts and opinions frequently listens intently and takes constructive feedback

SpireEdu Services, a prominent educational support company specializing in delivering top-tier academic solutions globally, invites Subject Matter Experts (SMEs) to join our team and contribute to solution creation on a portal. If you possess expertise in Physics, Chemistry, Statistics, Finance, or Economics, we welcome your application.

Role: As an SME, you'll be pivotal in crafting precise solutions for academic queries on the portal. Your responsibility includes offering clear, concise, and well-explained solutions to enhance students' comprehension of the subject matter. This role presents a unique opportunity to apply your knowledge and support students on their academic journey.

Qualifications:

• Proficiency in Physics, Chemistry, Statistics, Finance, or Economics.
• Exceptional written communication skills.
• Passion for guiding students to success.
• Commitment to delivering accurate and high-quality solutions.
• Strong attention to detail and work ethic.

Responsibilities:

• Generate accurate and well-explained solutions for academic questions on the portal.
• Uphold a consistent standard of quality in your solutions.
• Adhere to deadlines and exhibit a strong sense of responsibility.

How to Apply: If you are an SME in Physics, Chemistry, Statistics, Finance, or Economics, and interested in this opportunity, kindly forward your resume to [jobs DOT spireedu AT gmail DOT com]. In your email, include your relevant experience, a brief introduction, and your motivation for pursuing this position. Specify the subject(s) you are most comfortable with in your application.

Job Brief: AGENCY09 is looking for a mind that loves words and working with them. A believer of ideas and communication, the mind should be able to create and edit. Working in a fast paced environment, the copy supervisor will be part of the core thinking process for plenty of brands.The main objective is to have quality control for the content produced by AGENCY09

Experience :  1 + Copywriting experience in a fast paced digital agency 

Salary - As per market standards

         
Location: Open for both WFH Position and Mumbai Office. (Bandra)

Responsibility:

You will be part of the content team that constantly has to bring new ideas to the market. 

Primary - Campaigns, Special Days, Social Media Content, Website Content, Video Led ideas

Secondary - Brand Communication, Other offline communication and SEO 

• Write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more
• A good understanding of brands/markets in India, current advertising trends, consumer behavior and related sense of the markets to be able to offer solutions(in conjunction with the creative team) to clients.
• Through copy, be able to deliver tangible results to clients/brands and make a difference through exemplary strategy and creativity.
• Creative/Out-of-the-Box thinking.
• Discussing the client's core message and target audience.
• Brainstorming visual and copy ideas with the team.
• Excellent command over the English language. Expert in writing skills, editing and proofreading abilities. Ability to write concise, attention-grabbing and hard-hitting copy that clearly puts the message across.
• Think ideas and work towards implementing the same.
• Work closely with the Art & Tech team on the projects.
• Ability to deliver within short-frames and meet the deadlines.
• Should have in-depth understanding of the digital media and the ability to write well, crack campaign ideas across digital platforms like facebook, Twitter, Should have the creative knack to deliver the best possible quality work. 

Education - Bachelors' or above. Or a portfolio that never raises the question. 

Skills:

• Proficient using microsoft office 
• Ability to think and write for different audiences and mediums
• A passion for words and communicating the essence of a story. 
• Ability to self-manage, take initiative and prioritize tasks in a fast-paced environment.

ROLE

Senior Product Analyst

WHY SHOULD YOU JOIN US?

At Vidyakul, you will have the opportunity to impact 60 million state board students’ lives by growing India’s first truly vernacular e-learning platform for 9-12 class state board students.

WHO ARE WE and WHAT IS OUR MISSION?

Vidyakul is a pre-Series A funded EdTech startup based out of Gurgaon, that is truly “democratizing education for the masses”

● Our Investors:

○ We Founder Circle - Backed marquee brands such as BluSmart & Zypp Electric

○ JITO Angel Network - Backed Finance Peer, largest lender of EdTech

○ Dholakia Ventures - Backed by the Diamond King of Surat

● Our Founders:

○ Tarun Saini - 3X founder, 8 years experience in Sales & Marketing

○ Raman Garg - 3X founder, 7 years experience in Ecommerce and Tech

● We are bridging the gap between the villages and quality education at an affordable cost.

● We are growing fast (3X Q-o-Q) and wish for you to be part of this rocketship!

WHAT IS THE ROLE & Responsibilities?

* Hands-on experience of tracking tools like Mixpanel, MoEngage, GA, Firebase. Able to Identify metrics, track and interpret data from different sources to understand the success of product features and iterate accordingly.

* Product Analysis with a problem first, data-driven, test & iterate approach.

* Market research, collecting user feedback and information from other teams to identify priority areas for product development

* Ability to understand user journeys and cull insights from the same

* Assist fellow engineering, design, and business leadership to define our product vision and strategy across your product areas, and deliver tangible business outcomes

SKILLS REQUIRED

* 2-5 years of experience in a similar role involving data analysis and consumer insights

* Ability to analyse data quickly - comfortable with tools like Mixpanel, MoEngage, GA, Firebase

* Strong Analytical and reasoning skills

Java Developer JD -Tata Business Hub

Position – 

Business Development Executive

Qualification – 

MBA (Marketing) with Bachelor or master’s degree in computer science or Information Technology 

Communication – 

EXCELLENT COMMUNICATION REQUIRED 

Experience – 

1-3 Years 

Skills – 

Business Development, Lead Generation, Pre-sales, Digital Marketing, Marketing Research, Research Analysis, Market Initiative, etc.

• Technology Acumen
• Must have a good understanding of digital technologies of Web/Mobile App Development, Cloud Services (especially AWS), Big Data and DevOps
• Overall messaging and branding
• Should be able to create brand offerings, brand positions, brand promise, messaging for target audiences with their trust and business.
• Digital Marketing
• Enhance social media presence with unique 10 posts/month and post them to 2-3 channels. Each post would be published for 5-10 times in a month across channels.
• 3rd party profiles and Management
• Shall create profiles on listing sites like Clutch, GoodFirms etc and help in collecting client reviews
• Lead Generation
• Should run targeted email and social outreach campaigns to target audience and bring appointments for your sales team to close
• Domestic/International Exposure
• Should have experience in dealing with international market & businesses (especially USA and Europe) as ours’ B2B market
• Content Strategy and Execution
• Should be able to define the content strategy and curate the quality content – posts, blogs, newsletters, website, etc.
• Should be able to help on working on proposal and sales
• Should be able to nurture the relationships with customers

Roles & Responsibilities –

• Demand/Lead generation through outbound marketing activities. Researching organizations and individuals to identify new leads and potential new markets.
• Prospect Identification, Nurturing & Closure. Researching the needs of other companies and learning who makes decisions about purchasing
• Lead Generation and Management by Contacting potential clients via email or phone to establish rapport and set up meetings / Cold Calling
• Strong lead generation skills (establishing initial contact and gathering information)
• Generate new leads and set appointments for the Business Development Managers, within a defined territory, for specific lines of business, through telemarketing
• One would typically be involved in setting up a volume of qualified appointments to increase the chances of more contract conversion and ensure the healthy sales pipeline. 
• Researching Organizations and Individuals online (especially on social media) to identify new leads and potential new markets.
• Planning and overseeing new marketing initiatives
• Attending conferences, meetings, and industry events
• New Business Acquisition 
• Contacting clients to inform them about new developments in the company's products
• Developing quotes and proposals
• Negotiating and renegotiating by phone, email, and in-person
• Developing sales goals for the team and ensuring they are met
• Training personnel and helping team members develop their skills
• Market Research and Analysis
• Understand client requirements
• Research accounts, identify key players and generate interest
• Maintain and expand the database of prospects
• Proficient in Microsoft Office Suite specifically Microsoft Excel, PowerPoint, Word, and Outlook
• Clearly and effectively communicates the Company's Solutions to prospects
• Technology selling experience
• Experience with online demos and conducting virtual meetings
• Blend of Startup and MNC culture is an add on
• Self-starter who can function both individually and as part of a team 
• Should visualize the big picture about the product and the partners' requirements

About Scalex – 

We are cloud-born product development, consulting and technology services start-up, having a presence in Pune (India) and Seattle (USA). We have been working closely with leading-edge start-ups and mid-size companies across the globe in their journey to ideate, implement and innovate next-gen technology products and solutions using re-defined user experience and digital technologies of Cloud, Mobility, and DevOps. We leverage the power of digital technologies to build the products with a customer-centric approach and agile methodologies as the backbone.

What differentiates us from other consulting businesses is our focus on constant innovation and dedication to the products or solutions we work on for our customers. With the fast pace of innovation and changing technology, the end products are updated constantly and rapidly. So, our engineers are therefore enjoying the challenge of learning new technologies and synthesizing the acquired knowledge to solve business and real-world problems.

We follow agile work culture, where we believe in giving autonomy and flexibility to our engineers. At the same time, they will be given responsibility distribution to deliver the best-in-class and quality solutions in time with the limited formalities. 

Last but not least, you will get an opportunity to work with high performing teams and competitive businesses.

https://scalextechnologies.com">https://scalextechnologies.com