Python
Amazon Web Services (AWS)
Redis
PostgreSQL
JenkinsAbout us
CallHub provides cloud based communication software for nonprofits, political parties, advocacy organizations and businesses. We have delivered over 200 millions messages and calls for thousands of customers. We help political candidates during their campaigns in getting their message across to their voters, conduct surveys, manage event/town-hall invites and with recruiting volunteers for election campaigns. We are profitable with 8000+ paying customers from North America, Australia and Europe. Our customers include Uber, the Democratic Party, major political parties in the US, Canada, UK, France and Australia.
About the Role
As a DevOps Engineer, you will play a crucial role in architecting, implementing, and managing the infrastructure and automation that powers our scalable and reliable cloud-based applications. Your expertise in Python, AWS, and various cloud services will be pivotal in driving our CI/CD pipelines, ensuring optimal performance, security, and availability of our services. Within the DevOps team, you will work closely with highly technical software engineers, quality engineers, support engineers, and product managers to build and maintain robust infrastructure solutions that support our rapidly growing customer base. We're looking for engineers with strong computer science fundamentals who are passionate, inquisitive and eager to learn new technologies and love working in a dynamic and fast-paced environment, contributing to our mission of delivering exceptional product experiences. Your
Responsibilities
- Architect, implement, and manage scalable and secure infrastructure on AWS using services such as RDS, EC2, ELB, ASG, CloudWatch, and Lambda.
- Automate deployment pipelines (CI/CD) to ensure seamless and reliable delivery of software to production.
- Implement and maintain monitoring and alerting systems using CloudWatch and other tools to ensure system reliability and performance.
- Optimize the performance and security of our applications using Cloudflare, Nginx, Redis, and CDNs.
- Manage and optimize databases, including PostgreSQL, with a focus on indexing, query tuning, and performance optimization.
- Act as a Site Reliability Engineer (SRE), being part of the on-call rotation to respond to and resolve critical incidents, ensuring high availability and minimal downtime.
- Develop and implement strategies for incident management, root cause analysis, and post-incident reviews to continuously improve system reliability.
- Collaborate with development teams to integrate DevOps best practices into the lifecycle of applications built with Python, Django, and Celery.
- Deploy and manage message brokers and streaming platforms like RabbitMQ and Kafka.
- Configure and manage proxy servers, reverse proxies, and load balancers to ensure optimal traffic management and security.
- Troubleshoot and resolve infrastructure-related issues promptly.
- Document processes, configurations, and best practices to ensure knowledge sharing and smooth operation.
- Contribute to the continuous improvement of our DevOps practices and toolsets.
- Communicate well with product and relevant stakeholders.
What we’re looking for
- 1-3 years of experience in a DevOps or similar role, with a strong focus on Python scripting, AWS services, and infrastructure management experience.
- Hands-on experience with AWS services such as EC2, RDS, ELB, ASG, CloudWatch, and Lambda.
- Strong knowledge of CI/CD tools and practices, including automation using Jenkins, GitLab CI, or similar tools.
- Experience with infrastructure as code (IaC) tools like Terraform, Pulumi, or CloudFormation.
- Experience with Python-based frameworks like Django and task queues like Celery.
- Proficiency in managing web servers (Nginx), caching solutions (Redis, Memcache), and CDNs.
- Experience with relational databases (PostgreSQL) and messaging systems like RabbitMQ and Kafka.
- Knowledge of database indexing, query tuning, and performance optimization techniques.
- Solid understanding of proxy servers, reverse proxies, and load balancers.
- Ability to troubleshoot complex issues across multiple layers of the stack.
- Strong communication skills, with the ability to work effectively in a collaborative team environment.
- Passionate about learning new technologies and improving existing processes.
- BE/MS in Computer Science or a related field, or equivalent practical experience.
What you can look forward to
- The opportunity to work on cutting-edge cloud technologies and contribute to mission-critical infrastructure.
- A role that allows you to take ownership of significant aspects of our infrastructure and automation.
- A collaborative and open culture where your ideas are valued, and you are encouraged to take initiative and aspire to be great in your role.
- A dynamic work environment where your contributions directly impact the success and reliability of our services. You will get to see your work directly impacting in a significant way.
- Exposure to the full lifecycle of software development and deployment, from design to monitoring and optimization.
Subodh Popalwar
Software Engineer, Memorres
About CallHub
Founded in 2011, CallHub is an easy to use and award winning voice broadcasting, phone banking and SMS broadcast software that seamlessly integrates with users' existing systems. They are used across 200 countries and world renowned campaigns run by Uber, Greenpeace, Harvard University, Princeton University, Change.org, Save the Children, United Workers Union, among many others.
Check out the video below for a sneak peek into the product!
CallHub, headquartered in Washington DC, is the leading digital organizing platform for political campaigns, nonprofits, advocacy groups, and businesses seamlessly interact with their audiences worldwide.
The product
Their call center software enables unlimited agents to connect with people over a call to have personalized one-on-one conversations. The range of automated dialers (which include Power, Preview, Predictive, and Fast Click dialers) gives clients complete control over their dialing speed based on your needs while maintaining compliance. With features like answering machine detection, voicemail drop, phone number verification, and many more, the software ensures you spend maximum time having quality conversations. CallHub's mass texting solution lets users connect with people over SMS with solutions like Bulk SMS, MMS, SMS Opt-in and peer-to-peer texting.
Python
Django
React.js
Connecting people and enabling conversations was always the core idea. In 2011, Augustus Franklin created a chat tool that allowed visitors to a webpage to communicate with each other. This concept evolved initially into an engagement tool for online marketplaces and eventually into the foundation of what it is today – a comprehensive campaigning platform, one that empowers changemakers, organizations, and businesses to reach millions of constituents and facilitates change, one message, one call, one campaign at a time!
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EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
Our Production Engineering team enables Egnyte to provide customers access to their data 24/7 by providing best in class infrastructure.
ABOUT THE ROLE
We store multibillion files and multiple petabytes of data. We observe more than 11K API requests per second on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work, from start to finish, are integral. Our engineers are part of the process from design to code, to test, to deployment and back again for further iterations. You can, and will, touch every level of the infrastructure depending on the day and what project you are working on. The ideal candidate should be able to take a complex problem and execute end to end. Mentor and set higher standards for the rest of the team and for the new hires.
WHAT YOU’LL DO:
• Design, build and maintain self-hosted and cloud environments to serve our own applications and services.
• Collaborate with software developers to build stable, scalable and high-performance solutions.
• Taking part in big projects like migrating solutions from self-hosted environments to the cloud, from virtual machines to Kubernetes, from monolith to microservices.
- Proactively make our organization and technology better!
- Advising others as to how DevOps can make a positive impact on their work.
• Share knowledge, mentor more junior team members while also still learning and gaining new skills.
- Maintain consistently high standards of communication, productivity, and teamwork across all teams.
YOUR QUALIFICATIONS:
• 5+ years of proven experience in a DevOps Engineer, System Administrator or Developer role, working on infrastructure or build processes.
• Expert knowledge of Microsoft Azure.
• Programming prowess (Python, Golang).
• Knowledge and experience about deployment and maintenance of Java and Python apps using application and web servers (Tomcat, Nginx, etc.).
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• Practical knowledge of CI/CD solutions, GitLab CI or similar.
• Practical knowledge of Docker as a tool for testing and building an environment.
• Knowledge of Kubernetes and related technologies.
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• Solid English skills to effectively communicate with other team members.
• Good understanding of the Linux Operating System on the administration level.
• Drive to grow as a DevOps Engineer (we value open-mindedness and a can-do attitude).
• Strong sense of ownership and ability to drive big projects.
BONUS SKILLS:
• Work experience as a Microsoft Azure architect.
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• Leadership skills and experience.
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:
At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.
Amazon Web Services (AWS)Job description
We are seeking a highly skilled and experienced Backend Developer to join our team at Infomance. The ideal candidate will have a minimum of 3 years of hands-on experience in developing and managing WordPress websites, deploying sites on AWS, and managing servers through cPanel. This role is critical in ensuring the seamless performance, security, and scalability of our web platform.
Key Responsibilities:
- Develop and maintain the server end of our WordPress website.
- Manage and optimize the AWS server environment to ensure high performance and reliability.
- Deploy and manage WordPress sites on AWS.
- Utilize cPanel for server management, including setting up and configuring domains, email accounts, databases, and other hosting features.
- Collaborate with front-end developers to integrate user-facing elements with server-side logic.
- Ensure the security and integrity of the website and server infrastructure.
- Troubleshoot and resolve website and server issues promptly.
- Implement and maintain automated backup and disaster recovery solutions.
- Monitor server performance and optimize for speed and efficiency.
- Stay updated with the latest industry trends and technologies to ensure our platform remains at the cutting edge.
Required Skills:
1.. WordPress Development:
- Proficient in PHP, MySQL, HTML, CSS, and JavaScript.
- Experience in developing custom WordPress themes and plugins.
- Understanding of WordPress core and architecture.
2.. AWS (Amazon Web Services):
- Extensive experience with EC2, S3, RDS, and other relevant AWS services.
- Expertise in deploying and managing WordPress sites on AWS.
- Knowledge of AWS security best practices.
3.. Server Management:
- Proficiency with cPanel for server management.
- Experience in setting up and configuring domains, email accounts, and databases using cPanel.
- Ability to optimize server performance and ensure reliability.
4.. Version Control Systems:
- Experience with Git for version control and collaboration.
- Understanding of best practices for code management and deployment.
5.. API Integration:
- Familiarity with RESTful APIs and third-party integrations.
- Ability to implement and manage API connections effectively.
6.. Security:
- Strong understanding of web and server security practices.
- Experience in implementing security measures to protect the website and server infrastructure.
7.. Problem-Solving:
- Excellent troubleshooting skills.
- Ability to diagnose and resolve website and server issues promptly.
8.. Performance Optimization:
- Knowledge of techniques to optimize website speed and efficiency.
- Experience with caching, load balancing, and other performance-enhancing practices.
9.. Backup and Recovery:
- Experience in implementing automated backup solutions.
- Ability to manage disaster recovery processes effectively.
10.. Collaboration and Communication:
- Strong communication skills for working with cross-functional teams.
- Ability to collaborate effectively with front-end developers and other stakeholders.
Preferred Qualifications:
- Experience with full-stack development on WordPress.
- Knowledge of serverless architectures and microservices.
- Experience with other cloud platforms like Google Cloud or Azure.
- Understanding of DevOps practices and CI/CD pipelines.
1. Experience working on Linux Ubuntu, Nginx, Application Deployment & Implementation
2. Excellent understanding of Python.
3. Configuration and managing databases such as MySQL, Mongo
4. Excellent troubleshooting
5. Working knowledge of various tools, open-source technologies, and cloud services
6. Awareness of critical concepts in DevOps and Agile principles
7. Understanding customer requirements and project KPIs
8. Implementing various development, testing, automation tools, and IT infrastructure
9. Planning the team structure, activities, and involvement in project management activities.
10. Managing stakeholders and external interfaces
11. Setting up tools and required infrastructure
12. Defining and setting development, test, release, update, and support processes for DevOps operation
13. Have the technical skill to review, verify, and validate the software code developed in the project.
14. Troubleshooting techniques and fixing the code bugs
15. Monitoring the processes during the entire lifecycle for their adherence and updating or creating new processes for improvement and minimizing the wastage
16. Encouraging and building automated processes wherever possible
17. Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
18. Incidence management and root cause analysis
19. Coordination and communication within the team and with customers
20. Selecting and deploying appropriate CI/CD tools
21. Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
22. Mentoring and guiding the team members
23. Monitoring and measuring customer experience and KPIs
24. Managing periodic reporting on the progress to the management and the customer
Amazon Web Services (AWS)- 7-10 years’ total experience, including 6+ years in a production 24/7 high-availability
- multi-site Cloud environment, including application hosting, CDN Networks, security and information protection.
- Experience of leading overall infrastructure for a complex organization and network, including 24x7 monitoring of a media website & digital properties.
- Experience in hosting and managing video streaming applications, React & Node JS based applications.
- Experience with regulatory compliance issues, as well best practices in application and network security.
- Experience in hosting services on Amazon Cloud & Google Cloud.
- Experience in performing Vulnerability Assessment at server & application level
- Experience in managing Live Streaming on digital platforms.
- Experience in managing SVN, Git code repository & Code release management.
- Partners with Technology head lead the technology infrastructure strategy and execution for the enterprise
- Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
- Provides infrastructure services vision, enables innovation and seeks to leverage market trends that can create business value consistent with the company’s requirements and expectations.
- Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business
- Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
- Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly-available server and network architectures.
- Leadership for delivery of 24/7 service operations and KPI compliance.
- Ensure best practices are followed for code release management & monitoring of traffic on websites & other applications.
JenkinsAmazon Web Services (AWS)Q2 is seeking a team-focused Lead Release Engineer with a passion for managing releases to ensure we release quality software developed using Agile Scrum methodology. Working within the Development team, the Release Manager will work in a fast-paced environment with Development, Test Engineering, IT, Product Management, Design, Implementations, Support and other internal teams to drive efficiencies, transparency, quality and predictability in our software delivery pipeline.
RESPONSIBILITIES:
- Provide leadership on cross-functional development focused software release process.
- Management of the product release cycle to new and existing clients including the build release process and any hotfix releases
- Support end-to-end process for production issue resolution including impact analysis of the issue, identifying the client impacts, tracking the fix through dev/testing and deploying the fix in various production branches.
- Work with engineering team to understand impacts of branches and code merges.
- Identify, communicate, and mitigate release delivery risks.
- Measure and monitor progress to ensure product features are delivered on time.
- Lead recurring release reporting/status meetings to include discussion around release scope, risks and challenges.
- Responsible for planning, monitoring, executing, and implementing the software release strategy.
- Establish completeness criteria for release of successfully tested software component and their dependencies to gate the delivery of releases to Implementation groups
- Serve as a liaison between business units to guarantee smooth and timely delivery of software packages to our Implementations and Support teams
- Create and analyze operational trends and data used for decision making, root cause analysis and performance measurement.
- Build partnerships, work collaboratively, and communicate effectively to achieve shared objectives.
- Make Improvements to processes to improve the experience and delivery for internal and external customers.
- Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.
EXPERIENCE AND KNOWLEDGE:
- Bachelor’s degree in Computer Science, or related field or equivalent experience.
- Minimum 4 years related experience in product release management role.
- Excellent understanding of software delivery lifecycle.
- Technical Background with experience in common Scrum and Agile practices preferred.
- Deep knowledge of software development processes, CI/CD pipelines and Agile Methodology
- Experience with tools like Jenkins, Bitbucket, Jira and Confluence.
- Familiarity with enterprise software deployment architecture and methodologies.
- Proven ability in building effective partnership with diverse groups in multiple locations/environments
- Ability to convey technical concepts to business-oriented teams.
- Capable of assessing and communicating risks and mitigations while managing ambiguity.
- Experience managing customer and internal expectations while understanding the organizational and customer impact.
- Strong organizational, process, leadership, and collaboration skills.
- Strong verbal, written, and interpersonal skills.
Amazon Web Services (AWS)This company is a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering, and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
We are looking for very hands-on SRE (Site Reliability Engineering) engineers with 3 to 6 years of experience. The person will be part of team that is responsible for designing & implementing automation from scratch for medium to large scale cloud infrastructure and providing 24x7 services to our North American / European customers. This also includes ensuring ~100% uptime for almost 50+ internal sites. The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.
This person MUST have:
- B.E Computer Science or equivalent
- 2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.
- 1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.
- 1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.
- 1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.
- Experience configuring/maintaining one monitoring tool.
- Excellent verbal & written communication skills.
- Candidates with certifications - AWS, GCP, CKA, etc will be preferred
- Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).
Experience:
- Min 3 years of experience as SRE automation engineer building, running, and maintaining production sites. Not looking for candidates who have experience only as L1/L2 or Build & Deploy..
Location:
- Remotely, anywhere in India
Timings:
- The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
DockerKubernetesAmazon Web Services (AWS)About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable
Amazon Web Services (AWS)JenkinsPythonAmazon Web Services (AWS)
Git
Follow CutshortSubodh Popalwar
Software Engineer, Memorres