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CallHub logo
DevOps Engineer
DevOps Engineer
CallHub's logo

DevOps Engineer

Eman Khan's profile picture
Posted by Eman Khan
1 - 3 yrs
Upto ₹20L / yr (Varies
)
Bengaluru (Bangalore)
Skills
skill iconPython
skill iconAmazon Web Services (AWS)
Nginx
skill iconRedis
Memcached
skill iconPostgreSQL
Apache Kafka
RabbitMQ
Terraform
skill iconJenkins
gitlab
AWS CloudFormation

About us

CallHub provides cloud based communication software for nonprofits, political parties, advocacy organizations and businesses. We have delivered over 200 millions messages and calls for thousands of customers. We help political candidates during their campaigns in getting their message across to their voters, conduct surveys, manage event/town-hall invites and with recruiting volunteers for election campaigns. We are profitable with 8000+ paying customers from North America, Australia and Europe. Our customers include Uber, the Democratic Party, major political parties in the US, Canada, UK, France and Australia. 


About the Role

As a DevOps Engineer, you will play a crucial role in architecting, implementing, and managing the infrastructure and automation that powers our scalable and reliable cloud-based applications. Your expertise in Python, AWS, and various cloud services will be pivotal in driving our CI/CD pipelines, ensuring optimal performance, security, and availability of our services. Within the DevOps team, you will work closely with highly technical software engineers, quality engineers, support engineers, and product managers to build and maintain robust infrastructure solutions that support our rapidly growing customer base. We're looking for engineers with strong computer science fundamentals who are passionate, inquisitive and eager to learn new technologies and love working in a dynamic and fast-paced environment, contributing to our mission of delivering exceptional product experiences. Your


Responsibilities

  • Architect, implement, and manage scalable and secure infrastructure on AWS using services such as RDS, EC2, ELB, ASG, CloudWatch, and Lambda.
  • Automate deployment pipelines (CI/CD) to ensure seamless and reliable delivery of software to production.
  • Implement and maintain monitoring and alerting systems using CloudWatch and other tools to ensure system reliability and performance.
  • Optimize the performance and security of our applications using Cloudflare, Nginx, Redis, and CDNs.
  • Manage and optimize databases, including PostgreSQL, with a focus on indexing, query tuning, and performance optimization.
  • Act as a Site Reliability Engineer (SRE), being part of the on-call rotation to respond to and resolve critical incidents, ensuring high availability and minimal downtime.
  • Develop and implement strategies for incident management, root cause analysis, and post-incident reviews to continuously improve system reliability.
  • Collaborate with development teams to integrate DevOps best practices into the lifecycle of applications built with Python, Django, and Celery.
  • Deploy and manage message brokers and streaming platforms like RabbitMQ and Kafka.
  • Configure and manage proxy servers, reverse proxies, and load balancers to ensure optimal traffic management and security.
  • Troubleshoot and resolve infrastructure-related issues promptly.
  • Document processes, configurations, and best practices to ensure knowledge sharing and smooth operation.
  • Contribute to the continuous improvement of our DevOps practices and toolsets.
  • Communicate well with product and relevant stakeholders.


What we’re looking for

  • 1-3 years of experience in a DevOps or similar role, with a strong focus on Python scripting, AWS services, and infrastructure management experience.
  • Hands-on experience with AWS services such as EC2, RDS, ELB, ASG, CloudWatch, and Lambda.
  • Strong knowledge of CI/CD tools and practices, including automation using Jenkins, GitLab CI, or similar tools.
  • Experience with infrastructure as code (IaC) tools like Terraform, Pulumi, or CloudFormation.
  • Experience with Python-based frameworks like Django and task queues like Celery.
  • Proficiency in managing web servers (Nginx), caching solutions (Redis, Memcache), and CDNs.
  • Experience with relational databases (PostgreSQL) and messaging systems like RabbitMQ and Kafka.
  • Knowledge of database indexing, query tuning, and performance optimization techniques.
  • Solid understanding of proxy servers, reverse proxies, and load balancers.
  • Ability to troubleshoot complex issues across multiple layers of the stack.
  • Strong communication skills, with the ability to work effectively in a collaborative team environment.
  • Passionate about learning new technologies and improving existing processes.
  • BE/MS in Computer Science or a related field, or equivalent practical experience.


What you can look forward to

  • The opportunity to work on cutting-edge cloud technologies and contribute to mission-critical infrastructure.
  • A role that allows you to take ownership of significant aspects of our infrastructure and automation.
  • A collaborative and open culture where your ideas are valued, and you are encouraged to take initiative and aspire to be great in your role.
  • A dynamic work environment where your contributions directly impact the success and reliability of our services. You will get to see your work directly impacting in a significant way.
  • Exposure to the full lifecycle of software development and deployment, from design to monitoring and optimization.
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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About CallHub

Founded :
2011
Type :
Product
Size :
20-100
Stage :
Profitable
About

Founded in 2011, CallHub is an easy to use and award winning voice broadcasting, phone banking and SMS broadcast software that seamlessly integrates with users' existing systems. They are used across 200 countries and world renowned campaigns run by Uber, Greenpeace, Harvard University, Princeton University, Change.org, Save the Children, United Workers Union, among many others.


Check out the video below for a sneak peek into the product!


CallHub, headquartered in Washington DC, is the leading digital organizing platform for political campaigns, nonprofits, advocacy groups, and businesses seamlessly interact with their audiences worldwide.


The product

Their call center software enables unlimited agents to connect with people over a call to have personalized one-on-one conversations. The range of automated dialers (which include Power, Preview, Predictive, and Fast Click dialers) gives clients complete control over their dialing speed based on your needs while maintaining compliance. With features like answering machine detection, voicemail drop, phone number verification, and many more, the software ensures you spend maximum time having quality conversations. CallHub's mass texting solution lets users connect with people over SMS with solutions like Bulk SMS, MMS, SMS Opt-in and peer-to-peer texting.

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Tech stack
skill iconPython
skill iconDjango
skill iconReact.js
Company video
CallHub's video section
CallHub's video section
Candid answers by the company
What does the company do?
What is the location preference of jobs?
What is the culture at CallHub like?
What are CallHub's core values?

Connecting people and enabling conversations was always the core idea. In 2011, Augustus Franklin created a chat tool that allowed visitors to a webpage to communicate with each other. This concept evolved initially into an engagement tool for online marketplaces and eventually into the foundation of what it is today – a comprehensive campaigning platform, one that empowers changemakers, organizations, and businesses to reach millions of constituents and facilitates change, one message, one call, one campaign at a time!

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  • Experience in Data Visualization and Monitoring tools such as Grafana and Kibana
  • Experienced in Build and CI/CD/CT technologies like GitHub, Chef, Artifactory, Hudson/Jenkins
  • Experience with log collection, filter creation, and analysis, builds, and performance monitoring/tuning of infrastructure.
  • Automate the provisioning of environments pulling strings with Puppet, cooking up some recipes with Chef, or through Ansible, and the deployment of those environments using containers, like Docker or Rocket: (have at least some configuration management tool through some version control).

Qualifications:

  • B.E/ B.Tech/ M.C.A in Computer Science, Electronics and Communication Engineering, Electronics and Electrical Engineering.
  • Minimum 60% in Graduation and Post-Graduation.
  • Good verbal and written communication skills

 

Read more
Aviso Inc
at Aviso Inc
1 video
11 recruiters
Chaitanya Penugonda
Posted by Chaitanya Penugonda
Bengaluru (Bangalore), Hyderabad
2 - 4 yrs
₹5L - ₹8L / yr
DevOps
skill iconMongoDB
skill iconDocker
skill iconAmazon Web Services (AWS)
Puppet
What you will be doing:

● Responsible for development, and implementation of Cloud solutions.
● Responsible for achieving automation & orchestration of tools(Puppet/Chef)
● Monitoring the product's security & health(Datadog/Newrelic)
● Managing and Maintaining databases(Mongo & Postgres)
● Automating Infrastructure using AWS services like CloudFormation
● Provide evidences in Infrastructure Security Audits
● Migrating to Container technologies (Docker/Kubernetes)
● Should have knowledge on serverless concepts (AWS Lambda)
● Should be able to work with AWS services like EC2, S3, Cloud-formation, EKS, IAM, RDS, ..etc

What you bring:

● Problem-solving skills that enable you to identify the best solutions.
● Team collaboration and flexibility at work.
● Strong verbal and written communication skills that will help in presenting complex ideas
in an accessible and engaging way.
● Ability to choose the best tools and technologies which best fits the business needs.

Aviso offers:

● Dynamic, diverse, inclusive startup environment driven by transparency and velocity
● Bright, open, sunny working environment and collaborative office space
● Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
● Competitive salaries and company equity, and a focus on developing world class talent operations
● Comprehensive health insurance available (medical) for you and your family
● Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
● CEO moonshots projects with cash awards every quarter
● Upskilling and learning support including via paid conferences, online courses, and certifications
● Every month Rupees 2,500 will be credited to Sudexo meal card
Read more
PAVONIAN SOLUTIONS PRIVATE LIMITED
Daniel Cox
Posted by Daniel Cox
Remote, Chennai
5 - 25 yrs
₹1L - ₹10L / yr
DevOps
skill iconDocker
Test Automation (QA)
MERN Stack
Architecture
+30 more

DevOps Consultant!! MERN Stack Project Manager – Systems (Enterprise or Solutions) Architect needed!

 

Hello superstar,

 

I appreciate you taking time to read this. I have posted a job for developers to work on a start-up, the link is ......

 

I would need someone with DevOps experience, to ensure that the project is undertaken with the highest standards possible. I have had many experiences where ‘completed’ software after years of development was filled with bugs and it would be more cost-effective to start from scratch than to attempt to find and correct all the bugs.

I have attempted to learn as much as possible, but I now have an opportunity and it would better serve the venture to have someone handle the management of the project to ensure that;

  • We choose the most appropriate technology
  • We choose competent developers in those technologies
  • The architecture and data modeling are clearly defined in a ‘blueprint’ plan
  • A DevOps environment and processes are set up and the developers understand what is required
  • Proper tests are carried out to ensure everything works as intended
  • There are processes for testers to follow and competent testers are selected to follow them
  • Accessibility, localization, and internationalization are planned ahead of time
  • Security, scalability, and other future probabilities that I may not even be aware of are considered and planned ahead of time
  • Documentation and code reviews, refactoring and other quality assurance processes are undertaken
  • Working software is produced and systems that enable new developers or teams of people to easily take over and/or contribute new modules or updates in a controlled and organized fashion
  • Cost estimates or budgets/projections or use of SaaS, hosting and other 3rd party services and applications

I am more concerned with a professional and world-class organizational system than with any particular type of software been produced as the strong foundation will enable anything to be creating with efficacy and precision.


Again, thank you for reading this, please reply with the word “superstar” anywhere in the second line of your response.  I look forward to hearing from you.

Warm wishes DevOps Evangelist,

Read more
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