Overview
As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.
Job Description
Key Tasks and Responsibilities:
Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.
Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.
Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.
Investigate alerts and events detected from the monitoring systems that indicate a change in component health.
Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.
Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.
Attend and complete all mandatory training courses.
Engage and own the transition of new services into Service Operations.
Participate in the out of hours on call support rota.
Qualifications and Experience:
Experience working in an IT service delivery or support function OR
MBA or Degree in Information Technology or Information Security.
Experience working with Microsoft technologies.
Excellent communication skills developed working in a service centric organisation.
Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.
Ability to manage and prioritise own workload.
Experience working within Education Technology would be an advantage.
Technical knowledge:
Advanced automation scripting using Terraform and Powershell.
Knowledge of bicep and ansible advantageous.
Advanced Microsoft Active Directory configuration and support.
Microsoft Azure and AWS cloud hosting platform administration.
Advanced Microsoft SQL server experience.
Windows Server and desktop management and configuration.
Microsoft IIS web services administration and configuration.
Advanced management of data and SQL backup solutions.
Advanced scripting and automation capabilities.
Advanced knowledge of Azure analytics and KQL.
Skills & Requirements
IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

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Job Description:
We are seeking a highly skilled and creative Social Media Manager with a strong understanding of Web3 technologies to join our dynamic team. As the Social Media Manager, you will be responsible for developing and implementing social media strategies to enhance our brand presence across various platforms while also integrating Web3 concepts to stay ahead in the digital landscape.
Responsibilities:
- Social Media Strategy: Develop and execute comprehensive social media strategies to increase brand awareness, engagement, and conversion leveraging platforms such as Facebook, Twitter, Instagram, LinkedIn, TikTok, and emerging Web3 platforms.
- Content Creation: Create engaging and high-quality content (text, image, video, and interactive) tailored to each platform and audience while aligning with the company's brand voice and values.
- Community Engagement: Build and nurture a strong community of followers, customers, and advocates through active participation, timely responses, and community management initiatives.
- Web3 Integration: Stay updated on the latest trends and developments in Web3 technologies such as blockchain, decentralized finance (DeFi), non-fungible tokens (NFTs), and decentralized applications (DApps). Integrate Web3 concepts into social media strategies to engage with the crypto community and explore innovative marketing approaches.
- Analytics and Reporting: Monitor social media performance metrics, analyze key insights, and generate regular reports to measure the effectiveness of campaigns, identify areas for improvement, and make data-driven decisions.
- Collaboration: Collaborate with cross-functional teams including marketing, design, content, and product teams to ensure cohesive brand messaging and alignment of social media efforts with broader marketing objectives.
- Stay Compliant: Ensure all social media activities comply with relevant regulations, guidelines, and best practices, particularly in the context of Web3 technologies and cryptocurrencies.
Requirements:
- Bachelor's degree in Marketing, Communications, Business, or related field.
- Proven work experience as a Social Media Manager or similar role, preferably in the tech industry.
- Strong understanding of social media platforms, trends, algorithms, and best practices.
- Knowledge of Web3 technologies such as blockchain, cryptocurrencies, NFTs, and decentralized applications.
- Excellent written and verbal communication skills with a creative flair.
- Analytical mindset with the ability to interpret data, track performance metrics, and optimize strategies accordingly.
- Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
- Experience with social media management tools and analytics platforms.
- Passion for innovation, emerging technologies, and the evolving digital landscape.
Preferred Qualifications:
- Experience with community management and engagement strategies.
- Familiarity with graphic design and video editing tools.
- Previous experience working with Web3 projects or crypto-related brands.
- Certifications or coursework related to blockchain technology or digital marketing.
Join us: If you are a creative thinker with a passion for social media and a keen interest in Web3 technologies, we invite you to apply and be part of our team driving innovation and redefining the future of digital marketing.
About Us:
We are a Napkin to a Product Market Fit Studio and work together with our customers in the journey of "an idea to the first product version". Most of our customers are Corporate Innovation Hubs and Early Stage Organizations.
Here are a couple of things about us that may interest you:
1. Fast growing: We were featured as one of Deloitte's Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). What this means for you is a great career growth opportunity
2. Successful track record: Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack and NetWeaver BPM), an early engineering team of Zoho (a leading billion $ SaaS player) & some Private Equity experience. Some of our past colleagues from these companies went on to become CTOs (Redbus) and founded companies (one of them founded and then exited to Apple). We are profitable and what that means for you is long-term opportunities to generate wealth
3. Current success: Marquee customers (including the venture capital division of a large conglomerate) along with some exciting startups that are part of our clientele. We work on building MVP products. What this means for you is cutting-edge technology learning opportunities
4. Top Class peer group: We have a talented set of folks primarily focused on solving cool and exciting problems
5. Top-Class Learning & Development Programs: We run our entire L&D programs.
Must Haves:
• Minimum 3- 6 years of design experience
• At least two years of experience working on digital products which include creating highly-detailed annotated wireframes, user flows, process flows and high-fidelity screens
• Worked on Information Architecture, Interaction Design and Product Design
• Strong knowledge of user interface design processes and methodology, particularly as applied to Web-based applications and mobile applications Can establish and run a good design process (exploratory and evaluative research, sprints, reviews etc.)
• Are comfortable with and interested in actively designing the product by himself/herself
• Familiarity and experience with a standard design, prototyping, and user research tools, such as Figma, Miro, and Sketch.
• Strong written and verbal communication skills
• Are deeply empathetic to customers and users and understand how the business works
• Design systems experience is an added advantage
Responsibilities:
• Clear understanding of the critical characteristics of the intended user population
• Understanding of the users' current jobs and tasks, underlying goals, and mental models of their work process and products
• Understanding of platform-specific nomenclature
• The ability to sketch and generate big-picture ideas for early-stage UX work
• Experience developing rapid prototypes
• Design test case scenarios
• Collate feedback from users for further improvement

Mogi I/O (www.mogiio.com), a Delhi based video delivery SaaS venture, is looking for a Full-stack /mean stack developer, both for an internship role.
A candidate should be high performance, high energy. He would work on core video and image tech. Should be a hands-on Full Stack or mean stack coder.
Experience – Any experience in Back end working on NodeJs and MongoDB.
Some core requirements -
- Should be a hands-on Back end- NodeJs and MongoDB, with experience in building real world applications.
- Highly curious, ability to learn and implement new technologies independently
- High ownership and impact-driven, capable of juggling multiple things
- Effective team player, able to mentor and learn from teammates.
Technical Proficiency - MongoDB, Node.js
Location – Work from Office (Saket, Delhi)
Compensation -
10k-12k per month based on interview performance and skill set, opportunity to convert to full time post internship completion.
Pre-Placement Offer(Performance based).
Must Have Skills:

Looking Data Enginner for our OWn organization-
Notice Period- 15-30 days
CTC- upto 15 lpa
Preferred Technical Expertise
- Expertise in Python programming.
- Proficient in Pandas/Numpy Libraries.
- Experience with Django framework and API Development.
- Proficient in writing complex queries using SQL
- Hands on experience with Apache Airflow.
- Experience with source code versioning tools such as GIT, Bitbucket etc.
Good to have Skills:
- Create and maintain Optimal Data Pipeline Architecture
- Experienced in handling large structured data.
- Demonstrated ability in solutions covering data ingestion, data cleansing, ETL, Data mart creation and exposing data for consumers.
- Experience with any cloud platform (GCP is a plus)
- Experience with JQuery, HTML, Javascript, CSS is a plus.

- You will be having an impact on our 1.7M users every day.
- You will be rolling out experiments and working closely with our product managers and design team to validate and build new features.
- Monitoring apps and fixing bugs for improving performance.
- Refactoring/Rewriting obsolete code to align with the new architecture.
- Design, build and maintain high performance, reusable, and reliable Kotlin code.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency Experience: 1- 5 yrs in android development
Expertise:
- Kotlin
- Live Data and other Android Jetpack components
- DI (Dagger/Hilt)
- Design patterns MVVM, MVI
- Multithreading (Coroutines)
- Offline Storage
- Remote data interaction via REST and JSON
Hands-on experience:
- Git
- CI/CD
- Third-party analytics like Amplitude, Clevertap, etc..
- Common third-party libraries and APIs like (Glide, retrofit...)
- Firebase products (FireStore/ RealTimeDB/ FCM..)
- Writing custom views
- Text-based UIs like notes, reader, etc..
- Publishing/Updating apps on Google Play and other stores (Huawei/Xiaomi...)
Good to have:
- Basic understanding of clean architecture.
- Simple data structure and algorithm understanding.
- Basic understanding of AWS services and products
- Strong design intuition and user empathy.
- Should be aware of future technologies in the Android ecosystem.
- You should be quick in understanding the hypothesis, and build the experiment and make it available to a user
- We prefer people who are highly experimental and willing to take risks.
- Experience in training or mentoring team members.
Do not apply if you are not:
- Ownership driven
- Curious in general
- Self-motivated
- Use to work in a chaotic environment
- Highly proactive
- Hate drinking and smoking will have a hard time here
CANDIDATE WILL BE DEPLOYED IN A FINANCIAL CAPTIVE ORGANIZATION @ PUNE (KHARADI)
Below are the job Details :-
Experience 10 to 18 years
Mandatory skills –
- data migration,
- data flow
The ideal candidate for this role will have the below experience and qualifications:
- Experience of building a range of Services in a Cloud Service provider (ideally GCP)
- Hands-on design and development of Google Cloud Platform (GCP), across a wide range of GCP services including hands on experience of GCP storage & database technologies.
- Hands-on experience in architecting, designing or implementing solutions on GCP, K8s, and other Google technologies. Security and Compliance, e.g. IAM and cloud compliance/auditing/monitoring tools
- Desired Skills within the GCP stack - Cloud Run, GKE, Serverless, Cloud Functions, Vision API, DLP, Data Flow, Data Fusion
- Prior experience of migrating on-prem applications to cloud environments. Knowledge and hands on experience on Stackdriver, pub-sub, VPC, Subnets, route tables, Load balancers, firewalls both for on premise and the GCP.
- Integrate, configure, deploy and manage centrally provided common cloud services (e.g. IAM, networking, logging, Operating systems, Containers.)
- Manage SDN in GCP Knowledge and experience of DevOps technologies around Continuous Integration & Delivery in GCP using Jenkins.
- Hands on experience of Terraform, Kubernetes, Docker, Stackdriver, Terraform
- Programming experience in one or more of the following languages: Python, Ruby, Java, JavaScript, Go, Groovy, Scala
- Knowledge or experience in DevOps tooling such as Jenkins, Git, Ansible, Splunk, Jira or Confluence, AppD, Docker, Kubernetes
- Act as a consultant and subject matter expert for internal teams to resolve technical deployment obstacles, improve product's vision. Ensure compliance with centrally defined Security
- Financial experience is preferred
- Ability to learn new technologies and rapidly prototype newer concepts
- Top-down thinker, excellent communicator, and great problem solver
Exp:- 10 to 18 years
Location:- Pune
Candidate must have experience in below.
- GCP Data Platform
- Data Processing:- Data Flow, Data Prep, Data Fusion
- Data Storage:- Big Query, Cloud Sql,
- Pub Sub, GCS Bucket




