Overview
As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.
Job Description
Key Tasks and Responsibilities:
Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.
Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.
Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.
Investigate alerts and events detected from the monitoring systems that indicate a change in component health.
Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.
Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.
Attend and complete all mandatory training courses.
Engage and own the transition of new services into Service Operations.
Participate in the out of hours on call support rota.
Qualifications and Experience:
Experience working in an IT service delivery or support function OR
MBA or Degree in Information Technology or Information Security.
Experience working with Microsoft technologies.
Excellent communication skills developed working in a service centric organisation.
Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.
Ability to manage and prioritise own workload.
Experience working within Education Technology would be an advantage.
Technical knowledge:
Advanced automation scripting using Terraform and Powershell.
Knowledge of bicep and ansible advantageous.
Advanced Microsoft Active Directory configuration and support.
Microsoft Azure and AWS cloud hosting platform administration.
Advanced Microsoft SQL server experience.
Windows Server and desktop management and configuration.
Microsoft IIS web services administration and configuration.
Advanced management of data and SQL backup solutions.
Advanced scripting and automation capabilities.
Advanced knowledge of Azure analytics and KQL.
Skills & Requirements
IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Upthrust
Upthrust is a B2B SaaS marketing agency driving growth through data-driven strategies and innovative marketing solutions for SaaS companies via PPC, Paid Social, and growth hacking.
The opportunity
Before you read another word, take a quick peek at who we are:
Own end-to-end Google Ads campaigns, from strategy to optimization, while aligning with LinkedIn and web teams to crush client goals.
Key Responsibilities:
Campaign Strategy & Execution
- Build/search/display/video campaigns from scratch.
- Audit accounts to find wasted spend and hidden opportunities.
- Implement conversion tracking, keyword research, and audience targeting tailored for B2B tech.
Performance Tuning
- Weekly bid adjustments, budget reallocations, and negative keyword scrubs.
- Set up real-time alerts to flag CTR drops or budget overages.
- A/B test ads, landing pages, and bidding strategies relentlessly.
Client Collaboration
- Present results that make CFOs nod (not snooze).
- Partner with LinkedIn specialists to unify cross-platform messaging.
- Document processes so your wins scale beyond your inbox.
Must-Haves
- 2-3 years in an agency managing Google Ads (B2B SaaS experience required).
- Certified in Google Ads (Search, Display, Video).
- Proven skill in scaling budgets from $10k–$100k+/month.
- Obsessive data literacy—you turn spreadsheets into strategy.
Nice to Have
- GA4 and Looker Studio fluency.
- Basic LinkedIn Ads or marketing automation know-how.
- Experience with automated bidding scripts.
Why Upthrust?
- Own campaigns without micromanagement.
- Work directly with founders (ex-Adani, Bank of America, IIT, ISB).
- Hybrid setup + health insurance + growth track.
Apply If
You’ve ever canceled plans to tweak a campaign.
No fluff. Just results.
What we offer:
- CTC: 7 LPA - 9 LPA
- Hybrid
- Health insurance
- Growth opportunities working directly with founders with backgrounds in Investment Banking, B2B SaaS leadership, and IIT/ISB education
If you're detail-oriented, results-driven, and excel at client management, we want to hear from you!
Mandate Skills:
- 3 - 7 years of experience in cloud-native applications (Azure strongly preferred) using Python.
- Thorough understanding of Object-Oriented Programming (OOP) design and practices.
- Strong RDBMS experience (PostgreSQL, MS SQL etc.) designing tables & writing queries.
- Great command of design patterns (especially integration design patterns)
Main responsibilities and duties:
Reviews deals on Salesforce with a commercial mindset and assesses the strength and
revenue potential of the deal.
Has a good understanding of deal structures, and key KPIs e.g. discount, fee etc and uses this
knowledge to suggest improvements to submitted deals in order to maximise potential
profit.
Works closely with the Merchandiser to ensure deals on-site are bringing in incremental
sales and aren’t cannibalising other deals.
Provides relevant focus to the sales team to improve quality of deal submissions.
Prioritises approved deals on the copy board, ensuring deals are written in priority order,
ensuring deals launch in time for key selling periods.
Schedules launch date of deals.
Identifies top deals that require a more in-depth write-up from the copy team and ensures
these are written in a timely manner.
Technical Skills required:
BCom/BBA/MBA Degree or previous experience in a relevant sector
Proficiency in Microsoft tools (e.g. excel)
Ability to analyse data sets in order to arrive at logical conclusions
Experience in tools such as SQL and Power Bi useful but not essential
Soft Skills required:
Ability to prioritise and multitask, responding to ad-hoc data requests whilst taking care of
ongoing tasks / projects
Ability to work with people with a variety of styles and working cultures
Analytical mindset
Attention to detail
Strong communication
Commercial Acumen
Responsibilities:
- Building multi-platform applications for Android and iOS using the Flutter development framework of Google.
- Collaborating with other developers to create, deploy, and maintain Flutter-based applications for different platforms.
- Performing app profiling and improving performance.
- Writing and reviewing multi-application codes
- Testing products to remove bugs and any malfunctioning aspects
- Ensuring consistency between the delivered product features and the requirements/criteria of the business.
- Developing new features, maintaining code, and fixing/debugging issues.
- Managing a team of Flutter Developers
Requirements:
- Good understanding of Flutter and Dart.
- Good Knowledge of Java, Kotlin or Swift.
- Ability to write readable code, create extensive documentation for existing code, and refactor the previously written code into readable state
- Good understanding of code versioning tools such as Git etc.
- Willingness to learn about new technologies and trends in mobile.
- Experience with third-party libraries and APIs
- Familiarity with cloud message APIs and push notifications.
- Working knowledge of Reactive programming is a plus.
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
- Bachelor’s degree in Computer Science or related field, or equivalent professional experience.
- Experience working with agile teams and making rapid decisions in a dynamic and disruptive environment.
- Confident, detail-oriented, and highly motivated to contribute to the growth of the organization as part of a high-performing team.
- Ability to work under pressure and adhere to tight deadlines.
- 1.5-3 years of relevant software development experience.
- Strong communication skills.
What You'll Do
● Develop embedded system architecture that is efficient and scalable
● Develop multi-device system design, envision customer interaction, and corner cases to build issue-free design
● Develop firmware code for Interrupt driven system which interacts with Android and cloud
● Implement function safety, protection and security in the embedded system
● Implement predictive hardware failure features
Who You Are?
● Passionate individual who loves to work on embedded systems. a person who likes to drive things actively rather than waiting for tasks to get assigned.
● Strong programming capabilities
● Understanding of electronics and hardware
● Clear thought process, believe in simplifying rather than complicating
● Argue and fight over the opinions. Believe in delivering the best for the users
You Should Have
● 3+ year experience in embedded system design
● Mastery in C/C++ for embedded systems. Strong fundamentals of Microcontrollers and their common peripherals.
● Strong basics of C/C++, memory map, compiler functionality
● Done multiple projects during graduation/post-graduation. Participated and performed in tech competitions.
● Experience working with actuators like motors (DC/brushless), LED/LCD and HMI interfaces, speakers, sensors etc
● Experience working with motor control algorithms and PID controllers
- Proficiency with Linux OS and basic bash scripting
- Support the Business Development Team for sending outreach emails.
- Setup & Automate response form Email to CRM.
- Set up Manage Drip Marketing Sequence.
- Implement automation using ChatBot.
- Connect Whatsapp with the website and implement Whatsapp API also.
- Connect SMS Tool using API through website & CRM.
- Manage Freshsales.
- Implement Linkedin Automation to generate Leads.
- Connect Every channel to set up an Integrated Marketing Campaign
The incumbent should be a pleasing personality with good communication skills.
Should be adept in working with POS systems designed for the retail industry.
Experience of managing a team in a Retail Outlet will an advantage
Adept in managing inventory management and day closures.
Candidate must have core .Net experience and experience in ASP.net,MVC,C# & MS SQL
Experience in SDL process
- Building reusable code and libraries for future use
- Participating in all phases of the development and maintenance lifecycle, focusing on speed and efficiency
- Planning and implementing model data structures for scalability
- Working on the maintenance or enhancement of existing data structures
- Designing REST APIs which will be used by multiple clients
What you need to have:
- B.E./ B.Tech/ MCA
- Have experience of building large scale & complex systems with low latency and high availability.
- Have strong experience of working with design patterns & REST APIs.
- Have strong experience of working with Go routines.
- Knowledge of static code analysis tools.
- Must have strong experience with Build and Release management, Agile processes and Estimations.
- Strong understanding of implementing server-side code and designing the data architecture using modern web frameworks.
- Strong understanding of designing database schema.
- Should know about micro-services.
- Writing highly optimised code on server.
- Should be a fast learner and go-getter without any fear of failing.
- Willingness to learn new technologies.
- Experience with popular Golang frameworks like Revel.
- Know how of HTML / PHP.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon