Overview
As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.
Job Description
Key Tasks and Responsibilities:
Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.
Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.
Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.
Investigate alerts and events detected from the monitoring systems that indicate a change in component health.
Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.
Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.
Attend and complete all mandatory training courses.
Engage and own the transition of new services into Service Operations.
Participate in the out of hours on call support rota.
Qualifications and Experience:
Experience working in an IT service delivery or support function OR
MBA or Degree in Information Technology or Information Security.
Experience working with Microsoft technologies.
Excellent communication skills developed working in a service centric organisation.
Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.
Ability to manage and prioritise own workload.
Experience working within Education Technology would be an advantage.
Technical knowledge:
Advanced automation scripting using Terraform and Powershell.
Knowledge of bicep and ansible advantageous.
Advanced Microsoft Active Directory configuration and support.
Microsoft Azure and AWS cloud hosting platform administration.
Advanced Microsoft SQL server experience.
Windows Server and desktop management and configuration.
Microsoft IIS web services administration and configuration.
Advanced management of data and SQL backup solutions.
Advanced scripting and automation capabilities.
Advanced knowledge of Azure analytics and KQL.
Skills & Requirements
IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

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Company Profile: EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-tocustomer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population.
About: We are seeking a highly motivated and proactive Flight Support Executive for our team. As a Executive, you will learn in various aspects of customer support like queries resolution, handling situations, interaction with customers. As a Customer Support Representative, you will be the main point of contact for our customers, providing assistance and resolving any issue they may have.
Responsibilities:
• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.
• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
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to reach Million Users, is on a mission to empower students through innovative technology.
We are seeking a skilled and dedicated full-time/Part Time person for Physics/Chemistry/Zoology Subject Matter Expert Needed,offering a base pay of INR 5000-7000 with an INR 2000-3000 performance bonus to based on work performance. It can increased to 10-15k INR as well according to your performance. Monthly incremental base pay and bonus adjustments will be made based on your outstanding performance.
Please Apply - https://zrec.in/L51Qf?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: Senior DevOps Engineer (Infrastructure/SRE)
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 4-6 years
Education: B.Tech/MCA
Notice Period: Immediately
About Us
At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.
Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.
We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.
Role Summary
We are looking for a Senior DevOps Engineer (Infrastructure) to design, automate, and manage cloud-based and datacentre infrastructure for diverse projects. The ideal candidate will have deep expertise in a public cloud platform (AWS, GCP, or Azure), with a strong focus on cost optimization, security best practices, and infrastructure automation using tools like Terraform and CI/CD pipelines.
This role involves designing scalable architectures (containers, serverless, and VMs), managing databases, and ensuring system observability with tools like Prometheus and Grafana. Strong leadership, client communication, and team mentoring skills are essential. Experience with VPN technologies and configuration management tools (Ansible, Helm) is also critical. Multi-cloud experience and familiarity with APM tools are a plus.
Ideal Candidate Profile
- Solid 4-6 years of experience as a DevOps engineer with a proven track record of architecting and automating solutions on Cloud
- Experience in troubleshooting production incidents and handling high-pressure situations.
- Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Extensive experience with Kubernetes, Terraform, ArgoCD, and Helm.
- Strong with at least one public cloud AWS/GCP/Azure
- Strong with Cost Optimization and Security Best practices
- Strong with Infrastructure automation using Terraform and CI/CD automation
- Strong with Configuration Management using Ansible, Helm etc
- Good with designing architectures (Containers, Serverless, VMs etc)
- Hands-on Experience working on Multiple Projects
- Strong with Client communication and requirements gathering
- Databases management experience
- Good experience with Prometheus, Grafana & Alert Manager
- Able to manage multiple clients and take ownership of client issues.
- Experience with Git and coding best practices
- Proficiency in cloud networking, including VPCs, DNS, VPNs (OpenVPN, OpenSwan, Pritunl, Site-to-Site VPNs), load balancers, and firewalls, ensuring secure and efficient connectivity.
- Strong understanding of cloud security best practices, identity and access management (IAM), and compliance requirements for modern infrastructure.
Good to have
- Multi-cloud experience with AWS, GCP & Azure
- Experience with APM & Observability tools like - Newrelic, Datadog, and OpenTelemetry
- Proficiency in scripting languages (Python, Go) for automation and tooling to improve infrastructure and application reliability.
Key Responsibilities
- Design and Development:
- Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
- Collaborate with product and engineering teams to translate business requirements into technical specifications.
- Write clean, maintainable, and efficient code, following best practices and coding standards.
- Cloud Infrastructure:
- Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
- Implement and manage CI/CD pipelines for automated deployment and testing.
- Ensure the security, reliability, and performance of cloud infrastructure.
- Technical Leadership:
- Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
- Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
- Lead technical discussions and contribute to architectural decisions.
- Problem Solving and Troubleshooting:
- Identify, diagnose, and resolve complex software and infrastructure issues.
- Perform root cause analysis for production incidents and implement preventative measures.
- Continuous Improvement:
- Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
- Contribute to the continuous improvement of development processes, tools, and methodologies.
- Drive innovation by experimenting with new technologies and solutions to enhance the platform.
- Collaboration:
- Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
- Communicate effectively with stakeholders, including technical and non-technical team members.
- Client Interaction & Management:
- Will serve as a direct point of contact for multiple clients.
- Able to handle the unique technical needs and challenges of two or more clients concurrently.
- Involve both direct interaction with clients and internal team coordination.
- Production Systems Management:
- Must have extensive experience in managing, monitoring, and debugging production environments.
- Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.
About the Role: LOOKING FOR QA ENGINEERS(ONLY FROM SAAS-BASED COMPANIES)
You will help the team in building an awesome testing platform that can be leveraged by QA for testing the product for quality & stability.
You should have hands-on software development experience to design and implement test automation infrastructure. You will have to implement test automation systems and provide seamless integration with DevOps infrastructure. You should have strong interpersonal and communication skills.
Location = Mumbai
Responsibilities:
Implementation of test automation for Web Interface and Mobile Applications
Implement functional and non-functional API Testing or integration testing
Carry out Load testing and Performance testing as required
Integration of test suite and testing tools with DevOps Infrastructure and CI/CD pipelines
Assist the QA team to be able to diagnose the test case failures
Follow agile test methodology for timely delivery of test case automation
Manage the upkeep of existing Automation Regression suite based on changes
Requirements:
Bachelor's degree in Computer Science, Information Technology or related field
0 to 1 year of relevant experience in the testing domain
Self-driven with the ability to work independently and carry out assignments as required.
Knowledge of Selenium or Appium framework with JAVA is a must-have
Programming ability in JAVA
Exposure to API testing, load testing, system integration will be a big plus
Experience in working on Linux/Unix OS and cloud environment such as AWS
Area
We are on a mission to enable businesses to build agile and accountable technology teams that can deliver results in a secure and scalable way. You will be working with the leadership team of the company to decide content strategy and assist marketing efforts.
Role
We are looking for a Content Writer to join our editorial team and enrich our websites with new blog posts, guides, and marketing copy.
Content Writer Intern responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.
Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.
Responsibilities
- Research industry-related topics (combining online sources, interviews and studies)
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images and tone)
- Update website content as needed
Qualifications
- Bachelor's Degree BBA/BSc in Marketing, English, Journalism or related field
- Proven work experience as a Content Writer, Copywriter or similar role if available
- Familiarity with web publications
- Excellent writing and editing skills in English
- Ability to meet deadlines
Malayalam and Hindi-speaking Customer support executives
Good in English communication
freshers also welcome
Outbound call center exp preferred
work location - Chennai - In-office work
Requirement: -
- Managing a team of 3-4 engineers
- Hands on experience in Web applications and Mobile applications.
- 2+ years of professional experience working with React Native.
- 4+ years of professional software development experience.
- Should have experience in React.js as well
- Experience working with Swift, Objective C, and Java a plus.
- Meaningful experience working on large, complex systems.
- Familiar with Agile development methodology
- Should have strong fundamentals in React Native
- Should be good at Languages React Native, iOS, Android mobile
- Should be well versed with mobile application architecture
- Ensure and apprise stakeholders of technical feasibility, effort, and impact of implementations.
- Interact with clients to understand requirements.
- Able to convert business requirements to sizable tasks for developers to implement.
Requirements
You will make an ideal candidate if you have:
-
Overall 6+ years of software development experience in building web-based and highly scalable applications
-
Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc.
-
Deep knowledge and development expertise in Core Java and SpringBoot
-
Experience in using dockers and Linux.
-
Hands-on coding experience in developing web applications with REST APIs
-
Good understanding/exposure to Kafka and Elastic.(must have)
-
Log stash understanding is add-on
-
Worked in a CI/CD environment with Jenkins and handled deployments by yourself
-
Experience working in an agile team with software engineering practices like automated testing, test-driven-development, continuous integration, etc is a big plus.
Desirable: Capable of designing any responsive UI; Rational problem-solving approach
Skills Required
- MERN Stack
- Laravel + Vue.js
Requirements
- Realtime application using Pusher/similar services
- Must be familiar with using mostly used design patterns
- Good knowledge of inheritance, use of a single source of truth
- Familiarity with databases MySQL, Redis, MongoDB web servers like Apache and Nginx
- Must have experience of GitHub or GitLab
- Ability to write testable codes and knowledge of CI/CD is a plus
- Excellent problem solving and debugging Skills
- Excellent communication and teamwork skills
- Working Knowledge with Cloud will be an added advantage
- Quick learner
- Great attention to detail
- Organizational skills
- Should be cooperative with colleagues as well as keen to learn new things.
Responsibilities:
- Work with development teams and product managers to implement software solutions
- Design client-server architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Must have efficient troubleshooting, debug skills
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Should have the ability to train and mentor fellow associates and trainees









