25+ Stakeholder management Jobs in Delhi, NCR and Gurgaon | Stakeholder management Job openings in Delhi, NCR and Gurgaon

About Dhwani:

Dhwani Rural Information Systems is a Delhi NCR-headquartered, 10+ year-old social/development sector-focused advisory and consulting firm. With a robust team of 100+ ICT4D professionals, Dhwani RIS develops IT applications for NGOs, government functionaries, CSRs, international funding organizations, and more to manage their projects and programs in India and abroad.

We are a team of young, dynamic, development-conscious tech-enablers and problem solvers consisting of a diverse mix of development professionals, technology enthusiasts, software engineers, and analysts. Our solutions enable organizations to monitor and evaluate their programs for maximum impact and operate seamlessly across everyday operations.

Job Overview:

As a Project Manager at Dhwani Rural Information Systems, you will manage multiple client-facing implementation projects and ensure smooth coordination between clients and internal teams. These projects typically involve MIS platforms, workflow automation tools, grant management systems, and reporting dashboards built on open source frameworks supporting NGOs, CSR programs, and government partners.

You will be responsible for understanding requirements, managing timelines, documenting needs, coordinating feature deployments, supporting training and demos, and ensuring smooth rollout with clear communication and structured execution in a tech-enabled social impact environment.

Key Responsibilities:

Client & Stakeholder Ownership

1. Serve as the primary point of contact for assigned clients, managing strategic account relationships with ownership, accountability, and proactive communication.
2. Lead requirement discovery, validation, and prioritization discussions with senior stakeholders at client organizations and internal Dhwani teams.
3. Facilitate demos, design review sessions, decision checkpoints, and rollout communications to ensure client readiness and alignment.
4. Maintain a strong governance rhythm including regular status reviews, escalation protocols, and executive-level reporting.

Delivery Leadership & Portfolio Management

1. Own end-to-end delivery for multiple concurrent projects, ensuring alignment with agreed scope, timelines, quality benchmarks, and impact outcomes.
2. Drive sprint planning, backlog prioritization, and delivery visibility using project management platforms (ClickUp, Jira, Bitrix, Monday.con, or similar).
3. Manage dependencies across vendor teams, engineering, analytics, and client stakeholders to hit strict SLAs.
4. Design and maintain Governance Frameworks and Operational Dashboards (Power BI, SQL, Excel) that provide real-time visibility into portfolio health.

Risk, Escalation & Delivery Governance

1. Proactively identify risks and define mitigation strategies to prevent delivery impact and protect SLA commitments.
2. Create and operationalize escalation matrices; ensure blockers are resolved at the right level and within defined timelines.
3. Maintain delivery hygiene: documentation discipline, scope adherence, change control, and quality assurance across all active workstreams.
4. Streamline delivery workflows to reduce project closure latency and improve resource utilization.

Data Visualization & Reporting Delivery

1. Oversee the delivery of large-scale Data Visualization and Dashboarding projects as a core component of client engagements.
2. Coordinate with analytics and BI teams to ensure dashboards meet client requirements for grant-tracking, portfolio monitoring, and impact measurement.
3. Validate reporting outputs for accuracy, usability, and alignment with client M&E frameworks before delivery.

Team Leadership & Collaboration

1. Provide direction and mentorship to Associate PMs, Analysts, and shared delivery resources assigned to client accounts.
2. Review all client-facing deliverables to ensure accuracy, professional quality, and communication readiness.
3. Strengthen coordination rhythms, accountability structures, and execution discipline across cross-functional working teams.

Change Management & User Adoption

1. Lead user enablement strategies—including training, onboarding materials, and stakeholder communication—to drive platform adoption.
2. Oversee UAT cycles, ensure issues are documented and resolved before deployment, and manage rollout readiness checklists.
3. Capture post-launch insights and feed learnings into delivery improvement and product discussions.

Field & Product Insight

1. Participate in field interactions or user research to develop a deep understanding of operational context and beneficiary needs.
2. Share product improvement opportunities, scale-up ideas, and client feedback with internal product and technology teams.

Essential Requirements:

1. 4–8 years of experience in project management, engagement management, or client delivery, preferably within a technology or IT-enabled social impact organization.
2. Proven track record of managing complex, multi-stakeholder projects end-to-end with measurable delivery outcomes.
3. Strong client relationship management and executive communication skills.
4. Experience designing governance frameworks, operational dashboards, and reporting structures.
5. Ability to manage multiple concurrent workstreams with competing priorities.
6. Structured problem-solving, escalation management, and risk mitigation capabilities.
7. Comfortable working with cross-functional and distributed teams in Agile and Waterfall environments.
8. High ownership mentality with the ability to operate independently and drive delivery without close supervision.

Technical Skills

1. MS Office Suite: Advanced Excel (pivot tables, formulas, dashboarding), PowerPoint, Word.
2. Analytics & BI: Power BI, Google Data Studio, or similar dashboarding tools.
3. Project Management Tools: ClickUp, Jira, Bitrix, Trello, or similar.
4. CRM & MIS Exposure: Familiarity with CRM platforms (Zoho CRM or similar) and Management Information Systems.
5. Basic SQL familiarity preferred; understanding of database structures is an advantage.
6. Comfort using AI-assisted tools (ChatGPT, Claude, or similar copilots) for documentation, reporting, and productivity.
7. Exposure to open-source platforms like Frappe or similar social sector tech stacks is a plus.

Qualifications:

1. Bachelor's degree required; Master's degree in Management, Development Studies, Technology, or related field preferred.
2. PMP, PRINCE2, or equivalent project management certification is a strong advantage.
3. Prior experience working with international NGOs, CSR programs, bilateral or multilateral funding organizations is highly preferred.
4. Backgrounds in B.Tech/B.E., MBA, Economics, or Development Studies with relevant digital project delivery experience are welcome.
5. Experience through leadership fellowships (LAMP, GGI, Gandhi Fellowship, TFI, etc.) is a plus.

Why Join Dhwani:

1. Lead one of Dhwani's most high-profile global accounts and deliver real social impact through technology.
2. Work in a fast-growing, mission-driven organization at the intersection of technology and development.
3. Access clear growth pathways in engagement leadership, product strategy, and delivery excellence roles.

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

JOB DETAILS:

Job Role: RM Corporate Sales

Industry: Insurance

Function: Sales/Business Development

Working Day: 6

Work Mode: ONSITE

Salary: Best in Industry

Experience: 4-10 years

Location: Delhi, Mumbai, Chennai & Kolkata

Required Skills: Corporate Insurance Sales Expertise, Business Development & Lead Generation, Insurance Product Knowledge, Negotiation & Client Advisory, Relationship & Account Management

Criteria:

• Looking for Local candidates only.
• Need candidate from Insurance broking companies or from corporate banking who is handling Corporate salary accounts only.
• 4 to 10 years of experience in corporate insurance sales, insurance broking, or general insurance
• Proven track record in acquiring and managing corporate clients
• Hands-on experience in generating leads and closing corporate insurance deals
• Strong expertise in general insurance products (Fire, Property, Liability, Marine, Engineering, Group Health, etc.)
• Direct experience in advising corporate clients on risk management and insurance solutions
• Ability to prepare and present proposals to senior stakeholders (CFOs, Risk Managers, HR Heads)
• Experience in negotiating premiums, coverage terms, and policy conditions with insurers
• Proven capability to achieve assigned revenue, premium, and acquisition targets
• Strong experience in managing policy renewals and premium collections
• Demonstrated ability in cross-selling and upselling insurance products
• Experience in coordinating with insurers and internal teams for policy placement
• Sound knowledge of IRDAI regulations and insurance compliance requirements
• Excellent communication, presentation, and negotiation skills
• Ability to independently manage client relationships and meet business targets

Description

Qualifications & Experience:

• Bachelor’s degree in business, Finance, Marketing, or related field (MBA preferred)

• 4 – 10 years of experience in corporate insurance sales, insurance broking, or general insurance

We are looking for experienced professional responsible for acquiring, managing, and growing corporate clients by providing insurance broking solutions tailored to their risk management needs. The role involves identifying business opportunities, advising clients on appropriate insurance coverage, negotiating with insurers, and ensuring long-term client relationships.

Key Responsibilities:

Business Development & Sales

• Identify and develop new corporate clients across industries such as manufacturing, IT, logistics, healthcare, and infrastructure.

• Generate leads through networking, referrals, cold calling, and market research.

• Achieve assigned revenue, premium, and client acquisition targets.

• Prepare and deliver presentations and proposals to corporate decision-makers (CFOs, Risk Managers, HR Heads).

Client Relationship Management

• Act as a trusted advisor by understanding client business risks and insurance requirements.

• Maintain strong relationships with existing corporate clients to ensure renewals and cross-selling opportunities.

• Conduct regular client meetings and policy reviews.

Insurance Placement & Advisory

• Analyze client risk profiles and recommend appropriate insurance solutions such as:

   o Fire Insurance

   o Property & Engineering Insurance

   o Liability Insurance

   o Marine Insurance

   o Group Health & Employee Benefits

• Coordinate with internal teams and insurers to place policies on competitive terms.

• Support negotiations on premiums, coverage terms, deductibles, and claims handling arrangements.

Renewals & Cross-Selling

• Manage policy renewals by ensuring timely documentation and premium collection.

• Identify opportunities for upselling and cross-selling additional insurance products.

Market & Insurer Coordination

• Build and maintain relationships with insurance companies and underwriters.

• Stay updated on market trends, new insurance products, and regulatory changes.

Compliance & Documentation

• Ensure compliance with IRDAI regulations and internal company policies.

• Maintain accurate sales records, client documentation, and MIS reports.

Key Skills & Competencies

• Strong corporate sales and negotiation skills

• Sound knowledge of general insurance products and broking practices

• Excellent communication and presentation abilities

• Client-focused and solution-oriented approach

• Ability to work independently and meet targets

• Relationship management and networking skills

Key Performance Indicators (KPIs)

• Premium and revenue targets achieved

• Number of new corporate clients acquired

• Renewal retention ratio

• Cross-sell and upsell contribution

• Client satisfaction and relationship strength

🏢 About MyOperator

MyOperator is a Business AI Operator helping 12,000+ brands (Amazon, Domino’s, Apollo, Razorpay) manage WhatsApp, Calls, and AI chat & voice bots through one no-code platform.

🎯 Role Overview

We’re looking for a Senior Manager – HR Operations to own HR Ops end-to-end (excluding Talent Acquisition). This role enables leadership to focus on growth by running HR systems, processes, and compliance smoothly at scale.

🧠 Key Responsibilities

• Own end-to-end HR Operations
• Manage employee lifecycle: onboarding → payroll → exits
• Handle payroll, compliance, and vendor coordination
• Own HR tech stack (Zoho People, Payroll, Sign, workflows)
• Manage HR data, audits, and reporting
• Lead a small HR Ops team and act as the ops SPOC

⚙️ What We’re Looking For

• 6–10 years in HR Operations (startup / SaaS preferred)
• Hands-on with payroll, compliance, audits
• Strong experience running HR ops independently
• Tech-savvy; Zoho experience is a plus
• High ownership, low-ego, execution-first mindset

🌱 Why Join Us

• Real ownership and decision-making power
• Direct exposure to founders and leadership
• Tech-first HR environment (no Excel chaos)
• Opportunity to scale HR systems in a fast-growing SaaS company

ROLES AND RESPONSIBILITIES:

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

IDEAL CANDIDATE:

• Total experience 8+ Yrs
• 8+ years of experience as a technical account manager, publisher ops role or similar role, with experience in the AdTech, digital media, programmatic advertising space
• Strong hands-on expertise working with top SSP platforms and publisher accounts
• Strong understanding of programmatic technology, SSPs, and the AdTech ecosystem, comfortable explaining technical concepts in clear, accessible language
• Skilled in building and nurturing client relationships, with a strong commitment to costumer success and satisfaction
• Demonstrated ability to think on your feet, solve technical issues in real time, and effectively address client concerns
• Exceptional presentation skills, with the ability to engage diverse audiences and adapt content to client needs
• Team player with ability to work collaboratively with sales, customer success, and product teams
• Adaptable and able to thrive in a dynamic, fast-paced environment
• Bachelor's degree

PERKS, BENEFITS AND WORK CULTURE:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

Required Skills: Proficiency in CRM tools, Excellent Communication & Stakeholder Management, Cross functional collaboration, Amplitude, Mixpanel, GA4, Retention Strategy

Criteria:

• Candidate should have Experience: 6–8 years in Product Marketing, Lifecycle Marketing for digital-first or app-based businesses.
• Preferred industry exposure: Gaming, OTT, consumer tech, or subscription-led platforms or E-commerce environments.
• Understanding of lifecycle communication, retention strategies, and user segmentation.
• Strong understanding of user behavior, adoption funnels, and product-led growth.
• Hands-on experience in CRM and in-app communication campaigns.
• Proficient in analyzing funnel metrics, adoption KPIs, and deriving actionable insights.
• Strong stakeholder management and ability to collaborate with Product, Design, Data & Lifecycle teams.
• Experience with CRM tools such as CleverTap, MoEngage, Braze, or WebEngage.
• Familiarity with analytics platforms (Amplitude, Mixpanel, GA4) and basic understanding of A/B testing / experimentation frameworks.

Description

Key Responsibilities

1. Drive Feature & Product Adoption

• Plan and execute go-to-market (GTM) and in-app communication strategies to increase awareness and usage of new or underutilized product features.

2. Convert User Insights into Messaging

• Analyze user behavior and pain points to craft clear, value-led positioning and messaging for features and product experiences.

3. Plan & Execute Cross-Channel Campaigns

• Run CRM, in-app, and creative communication campaigns to educate users, highlight feature benefits, and improve engagement.

4. Measure & Optimize Performance

• Track feature usage, conversion, and retention metrics to identify gaps and refine messaging, funnels, or user journeys.

5. Collaborate with Cross-Functional Teams

• Work closely with Product, Data, Design, and Lifecycle Marketing teams to ensure consistent communication and seamless product experience delivery.

Key Expected Outcomes

• Demonstrable growth in feature and overall product adoption across the platform.
• Smooth and timely GTM execution for new feature launches.
• Clear, consistent product communication across all channels and user segments.
• Data-backed continuous improvement informed by user feedback and performance insights.
• Strong collaboration and alignment between Product, Lifecycle, and Design teams, ensuring efficient rollouts and improved user experience.

Must-Have Requirements

• 6-8 years of experience in Product Marketing, Lifecycle Marketing, or similar roles in digital-first/app-led businesses (OTT, consumer tech, or subscription-based models preferred).
• Strong understanding of user behavior, adoption funnels, and product usage patterns.
• Hands-on experience executing CRM and in-app communication campaigns.
• Analytical mindset with the ability to interpret funnel metrics and convert insights into action.
• Excellent communication and stakeholder management skills.
• Strong written and verbal communication, with clarity in user-facing messaging.
• Ownership mindset with end-to-end accountability for campaign planning and execution.
• Understanding of digital platforms and OTT ecosystems.

Should-Have Requirements

• Experience working in OTT, entertainment, or consumer-tech environments with knowledge of content-driven user behaviors.
• Working knowledge of CRM tools such as Clevertap, MoEngage, Braze, or WebEngage.
• Familiarity with analytics tools (Amplitude, Mixpanel, GA4).
• Exposure to A/B testing and experimentation frameworks.
• Comfort with data visualization platforms such as Appsflyer, Metabase, Looker, or Power BI.
• Understanding of lifecycle communication and retention-focused strategies.
• Ability to review or create campaign creatives with strong narrative alignment.
• Curiosity and storytelling capability to translate product features into user benefits.

Good-to-Have Requirements

• Prior experience in driving feature adoption or contributing to product-led growth initiatives.
• Experience working in high-growth, data-driven startup environments.
• Familiarity with marketing automation and experimentation tools.
• A creative eye for content, communication, and user experience design.

Success Metrics

• Feature Adoption Rate: % of users engaging with new features (7-day/30-day adoption).
• Feature Retention Rate: Repeat usage of adopted features.
• Campaign Engagement Metrics: CTR, CVR, and engagement uplift from CRM/in-app campaigns.
• Time-to-Launch Efficiency: Speed and accuracy of GTM execution.
• User Awareness: Improvement in survey scores or reduction in support queries.
• Cross-Functional Alignment: Execution efficiency with Product, Data, and Design teams.
• Impact on Retention & Watch Hours: Contribution of product marketing efforts toward user engagement KPIs.

Required Skills: Customer Segmentation & Personalization, CRM & Lifecycle Marketing, Data Analysis & KPI Reporting, A/B Testing & Experimentation, Funnel & Journey Optimization

Criteria:

- Candidate should have Experience: 4–6 years in CRM & Lifecycle Marketing for digital-first/app-based platforms.

- Preferred Industry Exposure: Gaming / OTT / E-commerce

- Proven ability to own end-to-end lifecycle metrics such as activation, retention, churn reduction, or reactivation

- Strong hands-on experience with CRM automation platforms such as Clevertap, MoEngage, Braze, or WebEngage

- Expertise in user segmentation, cohort creation, and personalized targeting based on behavioral and transactional data

- Experience in managing cross-channel campaigns (Push, WhatsApp, SMS, Email, RCS, In-app) with a focus on ROI and spend optimization

- Proficient in data analysis, funnel tracking, KPI reporting, and deriving insights (DAU, WAU, retention %, churn, watch conversion)

- Hands-on experience with A/B testing, experiments, holdout groups, and iterative optimization

- Strong understanding of journey mapping and funnel optimization, with the ability to identify drop-offs and improve user progression

- Candidates must have a 70% strategy + 30% execution mindset, ideally from reputable consumer brands.

Description

We are looking for a CRM & Lifecycle Marketing Manager to own and drive key user lifecycle metrics at company. The ideal candidate is data-driven, detail-oriented, and experienced in executing CRM campaigns and automation journeys that drive activation, retention, and engagement.

This is a high-impact, ownership-driven role where you’ll be responsible for defining, executing, and optimizing end-to-end CRM strategies using platforms like Clevertap, MoEngage, or WebEngage.

Key Responsibilities:

1. End-to-end metric ownership Be fully accountable for a defined lifecycle KPI (e.g., activation, D7 retention, churn rate) — set targets, build roadmap, deliver improvements and own outcomes.

2. Campaign setup & CRM operations (Clevertap / Braze / etc.) Build, configure, QA and execute campaigns and automated journeys in the CRM platform (Clevertap or equivalent) — audience selection, triggers, scheduling, tagging, and delivery monitoring.

3. Segmentation & personalization Define behavioural and transactional cohorts, implement dynamic personalization rules, and maintain audience hygiene to ensure relevance and lift.

4. Experimentation & optimization Design and run A/B and holdout experiments, analyse uplift, and iterate on messaging, timing and frequency to maximize impact.

5. Analysis, reporting & cross-functional alignment Track and interpret campaign and funnel metrics, maintain dashboards, produce concise insights and recommendations, and coordinate with Product, Data and CX for dependencies and fixes.

Key Expected Outcomes:

1. Improvement in owned lifecycle metric — measurable growth in activation, retention, reactivation, or churn reduction for the assigned user cohort.

2. High-quality campaign execution — error-free setup, timely delivery, and consistent hygiene across CRM journeys and automations.

3. Increased user engagement & watch conversion — stronger daily/weekly active ratios and deeper content consumption.

4. Data-driven optimization — regular testing and iteration leading to improved CTRs, conversions, and journey completion rates.

5. Actionable insights for business teams — clear reporting and learnings that inform product and marketing decisions.

Requirements:

● End-to-end Lifecycle Ownership – ability to plan, execute, and measure campaigns for a defi ned metric or stage (e.g., activation, retention).

● CRM Automation Expertise – hands-on execution using tools like Clevertap ,MoEngage, WebEngage

● User Segmentation & Targeting – defi ning cohorts based on behaviour, subscription status, and engagement data.

● Cross-channel Campaign Management – executing communication via push, WhatsApp, SMS, RCS, email, and in-app along with Spends optimization

● Data Analysis & Reporting – tracking key KPIs and metrics (eg. DAU, WAU, retention %, watch conversion, churn) and deriving insights along with RCA

● A/B Testing & Experimentation – Continuously ideating, setting up and evaluating experiments to improve conversion and retention.

● Journey & Funnel Optimization – identifying drop-offs and improving user progression through lifecycle stages.

● Copy & Creative Collaboration – working with content/design teams to ensure messaging relevance and clarity.

● Stakeholder Collaboration – aligning with product, CX, Content and data teams for execution dependencies.

● Ownership Mindset – accountable for end outcomes and continuously optimizing performance of the assigned metric.

What will be the success metric for this role?

● Improvement in owned lifecycle metric — measurable growth in activation, retention, reactivation, or churn reduction for the assigned user cohort.

● High-quality campaign execution — error-free setup, timely delivery, and consistent hygiene across CRM journeys and automations.

● Increased user engagement & watch conversion — stronger daily/weekly active ratios and deeper content consumption.

● Data-driven optimization — regular testing and iteration leading to improved CTRs, conversions, and journey completion rates.

● Actionable insights for business teams — clear reporting and learnings that inform product and marketing decisions.

Required Skills: Problem solving and decision-making skills, Manage user engagement, Strong Data Analytics, Excellent Communication & Stakeholder Management, Product Strategy

Review Criteria

·       Candidate must have 3–5 years of experience as a Product Manager in Growing Startups or Product-based companies, with proven experience in a B2C product environment.

·       Candidate should have hands-on experience across the complete product lifecycle, including product vision and roadmap creation, requirement gathering and PRD documentation, feature prioritization and planning, execution with engineering teams and post-launch iterations.

·       Candidate must possess strong analytical and data-driven decision-making skills, with the ability to define and track product metrics and KPIs to measure success.

·       Candidate should have significant experience collaborating with UX/UI and design teams, including user research, prototyping, and A/B testing to enhance user experience.

·       Candidate must have a proven track record of working effectively with cross-functional teams, demonstrating strong communication and stakeholder management skills.

·       Candidate should have experience developing and implementing user retention, engagement, and activation strategies to drive product growth and customer loyalty.

Profile Overview:

Job Summary

As a Product Manager, you will play a pivotal role in shaping the user experience and driving sustained engagement. You will be responsible for developing and executing strategies to retain existing users, reactivate dormant users, and enhance overall user satisfaction.

What Will You Do?

• Take end-to-end ownership of the product — identify market requirements, define the product vision, create design concepts, and shape the product roadmap.
• Lead the entire product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality features.
• Collaborate with engineering teams to translate product requirements into technical specifications.
• Work with key stakeholders to define and prioritize product features and enhancements.
• Conduct market research and competitive analysis to identify emerging trends and innovation opportunities.
• Stay informed about industry developments and competitor products to maintain company’s competitive edge.
• Champion user-centric design principles, collaborating with UX/UI teams to create seamless, intuitive user experiences.
• Gather and incorporate user feedback to drive continuous improvement in design and functionality.
• Partner with Marketing to develop go-to-market strategies for new features and product launches.

What You Bring

• Bachelor’s degree in Engineering or Computer Science
• 3+ years of proven experience as a Product Manager in the B2C segment
• Prior experience in the OTT / Streaming industry is highly preferred
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across teams
• Demonstrated ability to manage multiple projects in a fast-paced environment

Life at Company

We are a team of passionate individuals driven by the mission of creating pride in regional dialects. Every team member is customer-obsessed and treats every challenge as their own.

Working at company means contributing to a purpose-driven mission — not just a role, but a movement.

We understand that pushing boundaries takes effort, which is why we offer an unlimited leave policy, built on trust and accountability, allowing our employees to balance personal well-being with professional purpose.

Review Criteria

• Strong Product Manager Profiles
• 4+ years of product management experience, of which 2+ years in healthcare, pharmaceutical, life sciences, or AdTech domains
• Must have built or scaled products involving Data Science, Machine Learning, or AI
• Must have experience working end-to-end on product lifecycle — strategy, roadmap, development execution, stakeholder alignment, user research, product optimization, and adoption (0 to 1 product experience is preferred)
• Hands-on experience collaborating with engineering, data science, design, supply teams, and demand-side teams on parallel product initiatives
• Strong understanding of demand-side and supply-side mechanisms, programmatic advertising, data intelligence products, or marketplace platforms
• Experience in companies serving Healthcare Professionals (HCPs), Pharma, Life Sciences, or HealthTech advertising is a must
• Product companies (preferably in HealthTech)
• CTC includes 20% variable
• HealthTech exposure is a must (current or past experience)
• It’s an IC role

Preferred

• Experience working on AI-driven features such as predictive models, segmentation, personalization, or automated optimization.

Job Specific Criteria

• CV Attachment is mandatory
• What is your preferred location — Noida or Mumbai?
• If you’re based in Mumbai, are you comfortable traveling to the Noida office for one week each month?
• Are you available for an in-person interview for one of the rounds?
• Which HealthTech company(ies) you have worked for?

Role & Responsibilities

We are seeking a strategic and innovative Product Manager to lead the development and growth of our DataIQ and Marketplace products. This role is pivotal in driving the vision, strategy, and execution of our data intelligence and digital commerce platforms, ensuring they deliver exceptional value to our users and stakeholders.

Key Responsibilities-

Product Strategy & Vision:

• Define and articulate the product vision and roadmap for DataIQ and Marketplace, aligning with company objectives and market needs.
• Conduct market research and competitive analysis to identify opportunities for innovation and differentiation.
• Collaborate with stakeholders to prioritize features and initiatives that drive business impact and user satisfaction.

Product Development & Execution:

• Lead the end-to-end product development lifecycle, from ideation through to launch and iteration.
• Work closely with engineering, design, and data teams to deliver high-quality products on time and within scope.
• Develop clear and concise product documentation, including PRDs, user stories, and acceptance criteria.

User Experience & Enablement:

• Ensure a seamless and intuitive user experience across both DataIQ and Marketplace platforms.
• Collaborate with UX/UI teams to design user-centric interfaces that enhance engagement and usability.
• Provide training and support materials to enable users to maximize the value of our products.

Performance Monitoring & Optimization:

• Define and track key performance indicators (KPIs) to measure product success and inform decision-making.
• Analyze user feedback and product data to identify areas for improvement and optimization.
• Continuously iterate on product features and functionalities to enhance performance and user satisfaction.

Ideal Candidate

Experience & Skills:

• Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field.
• 4+ years of experience, with a proven track record in data intelligence or digital commerce products.
• Strong understanding of data analytics, cloud technologies, and e-commerce platforms.
• Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams.
• Analytical mindset with the ability to leverage data to drive product decisions.

Nice-to-Haves:

• Experience with machine learning or AI-driven product features.
• Familiarity with data governance and privacy regulations.
• Knowledge of marketplace dynamics and seller/buyer ecosystems.

Review Criteria

• Strong Product Manager Profiles
• 7+ years of product management experience, of which 2+ years in healthcare, pharmaceutical, life sciences, or AdTech domains
• Must have built or scaled products involving Data Science, Machine Learning, or AI
• Must have experience working end-to-end on product lifecycle — strategy, roadmap, development execution, stakeholder alignment, user research, product optimization, and adoption (0 to 1 product experience is preferred)
• Hands-on experience collaborating with engineering, data science, design, supply teams, and demand-side teams on parallel product initiatives
• Must have a strong understanding of demand-side and supply-side mechanisms, programmatic advertising, data intelligence products, or marketplace platforms
• Experience in companies serving Healthcare Professionals (HCPs), Pharma, Life Sciences, or HealthTech advertising is a must
• Top/Well known Product companies (preferably in HealthTech)
• CTC includes 20% variable
• HealthTech exposure is a must (current or past experience)
• Its an IC role

Preferred

• Experience working on AI-driven features such as predictive models, segmentation, personalization, or automated optimization

Job Specific Criteria

• CV Attachment is mandatory
• What is your preferred location — Noida or Mumbai?
• If you’re based in Mumbai, are you comfortable traveling to the Noida office for one week each month?
• Are you available for an in-person interview for one of the rounds?
• Which HealthTech company(ies) you have worked for?

Role & Responsibilities

We are seeking a visionary and technically savvy Principal Product Manager to lead the strategy, development, and growth of our Identity Resolution products, including the HCP Graph, probabilistic and deterministic identity solutions, and data partner integrations. This role sits at the intersection of data, product, and healthcare advertising, giving you the opportunity to shape how company identifies, unifies, and activates HCP audiences across the ecosystem. You will define the future of identity in healthcare marketing and play a pivotal role in building products that maximize both privacy compliance and advertiser ROI.

Key Responsibilities-

Product Strategy & Vision:

• Define and evangelize the vision for company's identity resolution products and HCP data graph.
• Build a product roadmap that balances technical innovation, market differentiation, and business impact.
• Conduct competitive research and explore emerging identity technologies to ensure company remains at the cutting edge of HCP data solutions.

Product Development & Execution:

• Lead end-to-end product lifecycle: ideation, requirement definition, development, launch, and iteration.
• Collaborate with engineering and data science teams to design scalable identity solutions leveraging first-party, third-party, and probabilistic signals.
• Author high-quality PRDs, user stories, and acceptance criteria, ensuring clarity for cross-functional teams.
• Drive integration strategy with data partners, DSPs, and other activation channels to expand company's reach and addressability.

Data & Privacy Expertise:

• Develop solutions that unify HCP identities across platforms while maintaining strict compliance with privacy regulations like HIPAA, GDPR, CCPA, and industry-specific rules.
• Ensure high identity match rates, data quality, and robust governance frameworks.
• Explore advanced techniques such as probabilistic linking, email-based resolution, and graph modeling to continuously improve audience unification.

User Experience & Enablement:

• Collaborate with UX designers to simplify complex workflows for internal teams and clients managing HCP audiences.
• Provide clear product documentation, training, and enablement materials to maximize adoption.

Performance & Optimization:

• Define metrics for success (match rate, segment addressability, HCP coverage, platform adoption) and continuously optimize solutions.
• Use data-driven insights to iterate on products, identify gaps, and enhance identity resolution accuracy and reliability.

Ideal Candidate

• Bachelor’s or Master’s in Computer Science, Engineering, Data Science, or related field.

Experience:

• 7+ years in product management, with significant experience owning data-centric products, preferably identity resolution, CDPs, DMPs, or large-scale data systems in AdTech/MarTech.
• Proven track record in data integration, audience unification, or identity resolution products.

Skills & Expertise:

• Strong knowledge of identity systems: deterministic and probabilistic matching, identity graphs, email-based resolution, hashed identifiers, device IDs, and consent management.
• Deep understanding of healthcare and HCP data ecosystems is a plus.
• Ability to translate complex technical solutions into clear product strategy and business impact.
• Exceptional stakeholder management, communication, and leadership skills.
• Strong analytical mindset with experience in SQL, data modeling, or analytics.
• Comfort operating in a fast-paced, high-growth environment and leading cross-functional initiatives.

Nice-to-Haves:

• Hands-on experience with machine learning for audience modeling or lookalike targeting.
• Familiarity with privacy-enhancing technologies, clean rooms, and data encryption.
• Experience building and scaling HCP identity graphs or multi-source data unification platforms.

Key Responsibilities

• Oversee the end-to-end execution of web and mobile app development projects.
• Manage project scope, schedule, and delivery — ensuring milestones are achieved within deadlines and budgets.
• Coordinate between clients, developers, designers, and QA teams to ensure clarity and smooth communication.
• Define project requirements, sprint plans, and resource allocation using Agile or Scrum methodologies.
• Conduct regular status meetings, performance tracking, and progress reporting.
• Identify project risks, dependencies, and blockers, and develop proactive solutions.
• Maintain high levels of client satisfaction through transparency and consistent project updates.
• Collaborate with leadership to enhance project processes and overall delivery efficiency.

Required Skills & Experience

3–8 years of experience in project management within a software or digital agency environment.

Strong understanding of web and mobile app development life cycles.

Experience with Agile, Scrum, or Kanban methodologies.

Familiarity with project management tools like Jira, Trello, ClickUp, or Asana.

Excellent communication, leadership, and stakeholder management skills.

Ability to translate technical concepts into business-friendly language.

Knowledge of frontend (React, Next.js), backend (Node.js, Django), or mobile (Flutter, React Native) technologies is a plus.

Proven ability to handle multiple projects simultaneously with attention to detail and deadlines.

Preferred Qualifications

PMP, PRINCE2, or Agile certification preferred but not mandatory.

Prior experience managing offshore or remote teams.

Exposure to SaaS, AI-powered, or enterprise software projects.

Job Title: Sales Engineer/Sales Managers – Industrial Steam Turbine Solutions &

Service Sales (Northern India)

Location: Northern India (Delhi NCR preferred)

Department: Sales & Business Development

Industry: Industrial Steam Turbines, Energy, Power Generation, OEM Services

Job Summary:

We are looking for a dynamic and technically proficient Sales Engineer to manage and

grow our steam turbine solutions and after-sales service business in Northern

India. The ideal candidate will be responsible for identifying new business

opportunities, managing existing accounts, and offering technical solutions tailored to

customer needs in the power, process, and industrial sectors.

Key Responsibilities:

• Promote and sell industrial steam turbine solutions (upgrades, retrofits,

replacements) and aftermarket services (maintenance, spares, overhauls,

AMC).

• Develop and maintain long-term customer relationships with key stakeholders

(procurement, plant heads, maintenance teams, OEMs, EPCs).

• Prepare and deliver technical-commercial proposals in coordination with

engineering and product teams.

• Identify opportunities for brownfield projects, performance improvements,

life extensions, and energy efficiency upgrades.

• Achieve sales targets, revenue growth, and profitability objectives for the

Northern India region.

• Track competitor activities, market trends, and customer investment plans.

• Collaborate with the service team to ensure timely execution of contracts and

customer satisfaction.

• Attend industry trade shows, customer meetings, and technical discussions as

the regional subject matter expert.

Candidate Requirements:

• Bachelor’s Degree in Mechanical / Electrical / Power Engineering or related

field.

• 4–8 years of experience in technical sales, preferably in steam turbines, turbo

machinery, rotating equipment, or industrial energy solutions.

• Proven track record in B2B technical sales, solution selling, and after-sales

negotiations.

• Willingness to travel extensively across Northern India (Punjab, Haryana, UP,

Rajasthan, Delhi NCR, etc.).

• Excellent communication, negotiation, and presentation skills.

Preferred Qualifications:

• Experience with steam turbine OEMs or service providers.

• Exposure to industries like cement, steel, sugar, chemicals, power generation,

or paper.

• Knowledge of local industrial energy landscape and regulatory norms.

Compensation & Benefits:

• Competitive base salary with performance-based incentives

• Travel and mobile reimbursement

• Health insurance and retirement benefits

• Career development and training opportunities

Job Description: NPCI BBPS / VISA / RuPay Partnership Program Specialist

Role: NPCI Partnership & Integration Specialist

Location:noida

Experience: 5–10 years in payments / banking / fintech domain

Key Responsibilities

• Drive partnership initiatives with NPCI, BBPS, VISA, NADA, and RuPay under regulatory and business frameworks.
• Manage end-to-end BBPS onboarding process (Biller/Agent/Operating Unit).
• Handle compliance, certification, and audit requirements as per NPCI and RBI guidelines.
• Coordinate with technical teams for API integration (BBPS, VISA, RuPay) and ensure smooth deployment.
• Build business cases for new bill categories, payment products, and recurring payments.
• Work with internal stakeholders to design settlement, reconciliation, and reporting processes.
• Maintain strong relationships with NPCI, card networks, and other ecosystem partners.
• Stay updated on NPCI circulars, regulatory changes, and new partnership programs.

Key Skills & Competencies

• Strong knowledge of NPCI platforms – BBPS, UPI, NACH, RuPay.
• Hands-on experience with BBPS integrations (via BBPOU/BOU APIs, Setu, BillAvenue, or direct).
• Familiarity with card schemes (VISA / RuPay) and recurring payments.
• Deep understanding of RBI guidelines, compliance frameworks, and certification processes.
• Excellent stakeholder management (with NPCI, banks, fintechs).
• Strong project management skills for partnership programs.
• Technical knowledge of payment APIs, settlement flows, and reconciliation tools is a plus.

Preferred Background

• Worked in fintechs / PSPs / bill payment aggregators (e.g., Setu, BillAvenue, PayU, Paytm, PhonePe, Razorpay).
• Prior experience with NPCI sandbox certification.
• Exposure to bank partnerships, merchant acquiring, and biller onboarding.

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are seeking a dynamic and revenue-driven Lead Strategic Partnerships & Alliances to lead, train, and scale our Partnership & Alliances team. You will be responsible for driving strategic partnerships, channel alliances, and revenue growth while optimizing the partnership ecosystem. This role requires a proven track record in revenue generation through partnerships, strong leadership skills, and an ability to build long-term alliances.

Responsibilities:

• Own and lead the partnerships strategy by identifying, onboarding, and scaling strategic partners, resellers, and alliances.
• Train and mentor the partnerships team to enhance their performance and drive revenue.
• Develop and execute partnership programs that generate revenue and expand market reach.
• Build strong relationships with key industry players, resellers, and technology partners.
• Streamline onboarding, engagement, and revenue-sharing models for efficiency.
• Negotiate and close high-impact deals, working closely with leadership to structure long-term business success.
• Track key KPIs such as partner revenue contribution, retention, and deal closures while optimizing strategy accordingly.
• Collaborate with Sales, Marketing, and Product teams to align partnerships with business objectives.

Qualifications:

• Minimum 5 - 7 years of experience in Strategic Partnerships, Channel Sales, or Alliances, preferably in a SaaS/product-based company.
• Proven track record in generating revenue through partnerships and alliances.
• Strong leadership skills with experience in training and managing high-performance teams.
• Excellent negotiation skills with the ability to structure and close complex partnership deals.
• Strategic thinker with the ability to identify growth opportunities and execute data-driven partnership strategies.
• Strong relationship-building skills with an existing network in SaaS, telecom, or cloud-based industries being a plus.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Perks & Benefits:

• Lead and scale the Partnerships & Alliances function in a fast-growing SaaS company.
• Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Directly impact business growth and revenue through high-value collaborations.
• Competitive compensation with a lucrative variable component.
• Opportunity to work with leading partners and industry leaders.

Job Title: Tableau BI Developer

Years of Experience: 4-8Yrs

12$ per hour fte engagement

8 hrs. working

Required Skills & Experience:

✅ 4–8 years of experience in BI development and data engineering

✅ Expertise in BigQuery and/or Snowflake for large-scale data processing

✅ Strong SQL skills with experience writing complex analytical queries

✅ Experience in creating dashboards in tools like Power BI, Looker, or similar

✅ Hands-on experience with ETL/ELT tools and data pipeline orchestration

✅ Familiarity with cloud platforms (GCP, AWS, or Azure)

✅ Strong understanding of data modeling, data warehousing, and analytics best practices

✅ Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders

Job Summary

We are seeking a skilled Business Analyst to join our Salesforce Department. The ideal candidate will have a strong understanding of the Salesforce platform, excellent communication skills, and a passion for delivering client-focused solutions. You will work closely with clients, developers, and stakeholders to analyze business requirements, design Salesforce-based solutions, and ensure successful project delivery.

Key Responsibilities

• Gather and document business requirements through client interactions and stakeholder meetings.
• Analyze and translate business needs into functional specifications for Salesforce implementations.
• Design and configure Salesforce solutions, including custom objects, workflows, process builders, and reports.
• Collaborate with developers and technical teams to ensure solutions align with client expectations.
• Conduct user acceptance testing (UAT) and support end-user training on Salesforce functionalities.
• Provide ongoing support for Salesforce applications, troubleshooting issues, and recommending improvements.
• Maintain clear and proactive communication with clients to ensure project milestones are met.
• Stay updated on Salesforce features, updates, and best practices to propose innovative solutions.

Required Qualifications

• 1-3 years of experience as a Business Analyst, preferably in a Salesforce-focused role.
• Strong knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, or Marketing Cloud.
• Active Salesforce Trailhead profile with demonstrated learning progress (please include Trailhead profile link in application).
• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Business Analyst) are highly desirable.
• Prior experience in client communication or client-facing roles.
• Familiarity with Agile/Scrum methodologies.
• Understanding of Webkul’s product ecosystem or e-commerce platforms is a plus.

Why Join Webkul?

• Opportunity to work on diverse, high-impact Salesforce projects for global clients.
• Collaborative and innovative work culture with a focus on learning and growth.
• Access to continuous learning resources, including Salesforce Trailhead and certification support.
• Competitive salary and benefits package.

Application Process

To apply, please submit your resume and your Salesforce Trailhead profile link. Certified candidates are encouraged to highlight their certifications in the application.

Location - Delhi NCR

Job Responsibilities:

● Responsible for leading the entire city.

● Manage the P&L and handle both revenue & profit targets

● Create a network of real estate corporate clients and channel partners

● Build ties and close deals with developers and channel partners in your region

● Ensure service delivery standards are being met

● Initiate creative local marketing strategies and partner growth campaigns

● Manage deployment and quality of channel partners

● Handle local banking relationships to ensure great service to the customer

● Drive PR in your region & our presence at local events

● Manage local regulatory concerns and local operation end-to-end

● Communicate and close gaps in coordination with Product and Central teams

● Help scale our other cities through developing and sharing best practices

Job Requirements:

● Highly analytical and customer-focused individual. Preferably from real estate background

● Min. 5+ years of operations management, consulting, investment banking or marketing

● Data-driven decision mentality and sound business judgement through strong analytical thinking

● Creative solutions driven mindset, with a get things done attitude

● Relevant experience in consumer service marketing is helpful

● Stellar networking skills and the ability to make smart partnerships happen.

Title: Senior Business Analyst

Job Location: Hyderabad, Chennai, Cochin, Bangalore, Delhi, Kolkata, Pune

Experience: 9+ years

Important Note: We are hiring for a Techno-Functional Business Analyst with background as a Developer (preferably Java or .Net). We are looking for a candidate who is expertise in providing business solutions.

Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits

Essential Responsibilities:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Understand the business requirements and documenting and translating into features / user stories.
• Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
• Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
• Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
• Develop a team culture where everyone thinks from end user perspective.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Requirements:

• A bachelor’s degree in business or related field or an MBA.
• A minimum of 5 years of experience in business analysis or a related field.
• Should be from development background.
• should be a business solution expertise.
• Exceptional analytical and conceptual thinking skills.
• Insurance Domain experience is must.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.

Delivery Manager

Job Description

1. Review customer orders and plan and coordinate in the execution of projects and manage the client accounts
2. Develop scope and budget for projects
3. Ability to understand all technical aspects of the project and its requirements, articulate and communicate the same to internal stakeholders
4. Work with the Presales team to define the technical specification for features and functionalities and also determine the effort associated
5. Hands-on experience in creating SDD, SRS, Gantt Charts, etc.
6. Work closely with Engineering, Solutioning and Platform teams during requirement gathering and documentation phase to understand establish the scope of development work in projects
7. Provide suggestions on implementation approach, limitations/complexity around implementation with respect to the platform used, and recommendations for alternative solutions
8. Perform resource allocations and workload assignments according to project requirements.
9. Report project status to customers and develop required project documentation.
10. Serve as primary contact across all the projects being handled and concerns in assigned accounts

Must have skills:

1. 8+ years of experience leading and delivering projects to high standards and managing high-value accounts
2. Basic understanding of application development technologies like Python, ML, API Integration, etc.
3. Good understanding of server/storage configuration, API Integration, Cloud deployment, and configuration
4. Should have experience working with large government clients and/or large enterprises in BFSI, eCommerce, Healthcare, Retail, and other such verticals
5. Proven track record of building positive and productive working relationships with customers for business growth
6. Ability to analyze and troubleshoot issues in a timely fashion
7. Ability to identify process improvements to achieve cost-effectiveness and time-saving
8. Proven ability to operate with authority and take critical business decisions to meet customer expectations.
9. Should have exceptional communication skills (verbal and written) in English

Essential Personal Attributes:

1. Must be a strong relationship builder with experience within managing all stakeholders
2. Interest in emerging technologies and how they can be applied to drive business outcomes
3. Demonstrated commercial and business focus
4. Negotiation and influencing skills utilizing a consultative approach
5. Ability to multitask and prioritize work to meet timeframes
6. Ability to take ownership of tasks as allocated and raise issues or request resources as appropriate
7. Ability to communicate technical information to non-technical colleagues and clients.
8. Excellent stakeholder management and reporting skills
9. Must be able to translate technical environments into business language
10. Strong commercial acumen

Desired Candidate Profile

• Graduation+ MBA from tier 1 colleges
• Relevant work experience of 5-10 years in overall business strategy, stakeholder management and also project management
• Prior work experience either as Chief of Staff or must have worked in a tier-1 consulting company
• Outstanding communication, presentation, analytical, interpersonal and professional networking skills
• Ability to multi-task and also high ownership

Overview Of Responsibilities:

Create the vision and product roadmap for the next generation of ground operations solutions; articulate and evangelize it across internal and external stakeholders

Work closely with Operations and Planning teams to improve business processes and network design

Work closely with Data, Engineering and Design teams to define and build products that help us deliver high - precision and low cost services

Be the key driving force behind building additional products service capabilities

Qualifications:

A degree in engineering or a related technical discipline from Tier - I institute a must

8 - 12 years of product management experience in internet startups/supply chain organization / SaaS products or e-commerce; B2B / B2B2C experience preferred.

Strong communication and organization skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, multi-task, and prioritize

Sound business judgment, attention to detail, proven ability to influence others, demonstrated experience engaging and influencing senior executives, and a strong analytical mindset

Proven track record of independently building and launching technology products from the ground up; delivering within time, budget, and quality

Demonstrated ability to turn customer needs and pain points into innovative products

The ability to thrive in a fast-paced, deadline-driven environment, along with the tenacity to develop ideas independently and the conviction to drive them to completion is crucial for this

Retrieve and analyze data, and establish key business metrics to measure product success and drive alignment across all teams to improve their role

Domain knowledge of supply chain/logistics is preferable, but not required,