Delivery Manager
Job Description
- Review customer orders and plan and coordinate in the execution of projects and manage the client accounts
- Develop scope and budget for projects
- Ability to understand all technical aspects of the project and its requirements, articulate and communicate the same to internal stakeholders
- Work with the Presales team to define the technical specification for features and functionalities and also determine the effort associated
- Hands-on experience in creating SDD, SRS, Gantt Charts, etc.
- Work closely with Engineering, Solutioning and Platform teams during requirement gathering and documentation phase to understand establish the scope of development work in projects
- Provide suggestions on implementation approach, limitations/complexity around implementation with respect to the platform used, and recommendations for alternative solutions
- Perform resource allocations and workload assignments according to project requirements.
- Report project status to customers and develop required project documentation.
- Serve as primary contact across all the projects being handled and concerns in assigned accounts
Must have skills:
- 8+ years of experience leading and delivering projects to high standards and managing high-value accounts
- Basic understanding of application development technologies like Python, ML, API Integration, etc.
- Good understanding of server/storage configuration, API Integration, Cloud deployment, and configuration
- Should have experience working with large government clients and/or large enterprises in BFSI, eCommerce, Healthcare, Retail, and other such verticals
- Proven track record of building positive and productive working relationships with customers for business growth
- Ability to analyze and troubleshoot issues in a timely fashion
- Ability to identify process improvements to achieve cost-effectiveness and time-saving
- Proven ability to operate with authority and take critical business decisions to meet customer expectations.
- Should have exceptional communication skills (verbal and written) in English
Essential Personal Attributes:
- Must be a strong relationship builder with experience within managing all stakeholders
- Interest in emerging technologies and how they can be applied to drive business outcomes
- Demonstrated commercial and business focus
- Negotiation and influencing skills utilizing a consultative approach
- Ability to multitask and prioritize work to meet timeframes
- Ability to take ownership of tasks as allocated and raise issues or request resources as appropriate
- Ability to communicate technical information to non-technical colleagues and clients.
- Excellent stakeholder management and reporting skills
- Must be able to translate technical environments into business language
- Strong commercial acumen

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About the role
We are looking for an Off-Page SEO Executive with 2-3 years of experience to handle backlink building and off-page SEO for our clients. The candidate should have tech awareness, good spoken English, and a solid understanding of current digital market trends.
Key Responsibilities
- Build and manage quality backlinks for client websites across tech and SaaS niches
- Execute off-page SEO activities including guest posting, niche edits, directory submissions, and profile creation
- Identify backlink opportunities through competitor analysis and niche research
- Maintain backlink trackers, live URLs, and weekly reports
- Contribute to building and improving internal SEO systems and processes
- Coordinate with the content and SEO teams for anchor text and landing page alignment
Required Skills
- 1–2 years of experience in Off-Page SEO and backlink building
- Tech awareness — comfortable working on software or SaaS websites
- Good spoken and written English
- Hands-on experience with tools like Ahrefs or SEMrush
- Understanding of current SEO trends and digital market
- Ability to evaluate link quality and avoid spammy practices
You can contact me on this WhatsApp number: Nine three one six one two zero one three two
ROLES AND RESPONSIBILITIES:
The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.
KEY RESPONSIBILITIES:
Dialer Strategy & Execution:
- Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
- Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
- Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.
Performance Optimization & Analytics:
- Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
- Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.
Compliance & Governance:
- Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
- Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
- Maintain robust documentation of campaign changes, SOP updates, and version logs.
Cross-Functional Coordination:
- Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
- Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
- Partner with Quality and Policy teams to align operational execution with business rules.
- Coordinate with MIS teams for data validation and report automation.
Reporting & Governance:
- Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
- Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
- Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.
IDEAL CANDIDATE:
Domain & Technical Expertise:
- Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
- Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
- In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
- Working knowledge of CRM systems, CTI integrations, and lead management platforms.
Analytical & Reporting Skills:
- Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
- SQL proficiency preferred for data extraction, query building, and troubleshooting.
- Ability to interpret large data sets and convert findings into actionable insights.
Execution & Problem-Solving Skills:
- Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
- High execution discipline with the ability to manage multiple campaigns simultaneously.
- Strong decision-making capabilities under operational pressure.
Communication & Stakeholder Management:
- Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
- Strong documentation, reporting, and presentation skills.
- Ability to translate analytical findings into business-friendly recommendations.
Eligibility-
- Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
- Must have completed minimum tenure requirements as defined by HR.
- No active performance improvement plan or disciplinary action.
- Consistent performance ratings and adherence to compliance norms.
PERKS, BENEFITS AND WORK CULTURE:
Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.
We are seeking a highly skilled Angular Developer with 2-3 years of experience to join our dynamic development team. The ideal candidate should have hands-on experience in building and maintaining web applications using Angular, along with strong knowledge of JavaScript, TypeScript, and front-end technologies. You will work closely with other developers, designers, and backend teams to deliver high-quality, scalable applications.
Job Title: SAP Business Development Manager
Overview
The SAP Business Development Manager is responsible for driving business growth by identifying new opportunities, expanding customer relationships, and promoting SAP solutions and services. This role requires strong industry insight, SAP product knowledge, and the ability to build strategic partnerships that support revenue goals.
Key Responsibilities
1. Business Development & Sales Growth
- Identify, qualify, and pursue new business opportunities for SAP solutions (S/4HANA, SAP CX, SAP Business Technology Platform, SAP SuccessFactors, SAP Ariba, etc.).
- Develop and execute business development strategies for assigned territories or verticals.
- Have good experience in cross sell and up sell from the existing SAP customer
- Have good experience T&M and AMS support Sales
- Drive the full sales cycle—from lead generation to deal closure.
- Achieve quarterly and annual revenue targets.
2. Client Engagement
- Build and maintain strong relationships with C-level executives, decision-makers, and influencers.
- Conduct discovery meetings to understand client challenges and business goals.
- Present SAP solution portfolios and value propositions tailored to client needs.
- Oversee proposal creation, RFP responses, and contract negotiations.
3. Strategic Planning & Market Intelligence
- Analyze market trends, competitor activities, and customer needs.
- Work with leadership to define go-to-market strategies.
- Identify opportunities for cross-selling and upselling SAP services.
4. Collaboration & Coordination
- Work closely with SAP pre-sales teams, solution architects, and delivery teams to build compelling solutions.
- Engage with SAP Sales team for leads
- Coordinate with marketing teams on campaigns, events, and lead-generation activities.
- Ensure smooth handover to project teams after deal closure.
5. Account Management
- Manage key accounts and develop long-term relationships.
- Monitor client satisfaction and identify areas to expand engagement.
- Act as a strategic advisor to clients regarding SAP roadmap and digital transformation.
Qualifications
Required
- MBA, BTech or related field.
- Min 3 Years SAP solution sales and 3-5 years of experience in Business development.
- Strong understanding of SAP products, modules, and services.
- Knowledge of SAP licensing, cloud offerings, and implementation methodologies.
- Proven track record of achieving sales targets in enterprise or consulting environments.
- Excellent communication, negotiation, and presentation skills.
Preferred
- Experience working with SAP partner Man or within the SAP ecosystem.
- Experience in middle east market (Saudi, Dubai, Qatar, Kuwait, Oman)
- MBA or advanced degree.
- Certifications in SAP or sales methodologies (e.g., Solution Selling, Miller Heiman).
Role Type
- Full-time
- Department: Business Development / Sales
- Location: Remote, India
- Travel: As required for client meetings or events
RequiredSkills:
• Minimum of 4-6 years of experience in data modeling (including conceptual, logical and physical data models. • 2-3 years of experience inExtraction, Transformation and Loading ETLwork using data migration tools like Talend, Informatica, Datastage, etc. • 4-6 years of experience as a database developerinOracle, MS SQLor another enterprise database with a focus on building data integration process • Candidate should haveanyNoSqltechnology exposure preferably MongoDB. • Experience in processing large data volumes indicated by experience with BigDataplatforms (Teradata, Netezza, Vertica or Cloudera, Hortonworks, SAP HANA, Cassandra, etc.). • Understanding of data warehousing concepts and decision support systems.
• Ability to deal with sensitive and confidential material and adhere to worldwide data security and • Experience writing documentation for design and feature requirements. • Experience developing data-intensive applications on cloud-based architectures and infrastructures such as AWS, Azure etc. • Excellent communication and collaboration skills.
• Experience Working With Laravel, Performing Unit Testing, And Managing APIs Such As REST.
• A Solid Understanding Of Application Design Using Laravel.
• Knowledge Of Database Design And Querying Using SQL.
• Proficiency In PHP, HTML And JavaScript.
• Designing And Implementing Applications.
• And Resolving Technical Issues That Arise.
• Fixing Bugs
• The Desire And Ability To Learn.
Responsibilities
- Writing clean, high-quality, high-performance, maintainable code
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements
- Coordinate cross-functionally to insure project meets business objectives and compliance standards
- Support test and deployment of new products and features
- Participate in code reviews
Skills & Qualifications
-
4-12 years of experience in Java Development.
-
Excellent verbal and written English communication is a must. You may have to interact with clients directly.
-
Technology agnostic approach is a must. Ready to adopt new technology and a faster learning curve.
-
Writing scalable, maintainable and reusable code.
-
Keen interest in SAAS based products and mobile applications.
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Experience working with Distributed Systems
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Java, Spring Boot, Microservices, API Design Experience with Event-Driven Architecture, Multithreading
-
Kafka iOS Experience with Event Sourcing Reactive and Functional
-
Programming Strong understanding of best practices for creating/working with Microservices
-
Experience implementing Message Brokers and Messaging subsystems(experience working with Kafka a strong plus)
-
Be open-minded, creative, and self-critical; be collaborative and communicative
-
Have experience with and curiosity about agile and lean philosophies
-
Experience working with small teams to ship products to market
-
Have experience developing full-service consumer, employee and business applications
-
Language agnostic and experienced polyglot Passion for Working Software and SOLID principles
-
Experience with designing and refactoring complex systems
-
Experience with Test-Driven Development (TDD) Interest in working in a pair-programming environment Deep understanding of design patterns and applying them in production environments
-
Passion for enabling team members
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Java 8 or Java 11. Both are LTS. The project will be on Java11
-
Spring Boot
-
Git
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SQL
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AWS and AWS Aurora
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Microservices
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Multithreading
Perks
- Flexible time schedule.
- Work from home or work from anywhere.
- Health insurance.
- Team building activities.
- Training and conference tickets.
Position description:
- Perform API Testing using frameworks like Rest Assured
- Gather Functional & Automation Testing Requirements.
- Design and implement Functional Test Automation Architecture/Framework
- Conduct functional automation testing to ensure system reliability, reusability and quality.
- Work with testing team to develop functional automation test plans and cases.
- Develop automated scripts in Selenium for the initiatives using Test NG, Maven etc… such as Web (HTTP(s)/HTML); Web Sockets and on applications based on Java technologies & Other Trending Technologies.
- Analyze test results and coordinate with development teams for bug fixes.
- Develop automated test scenarios and environments for automation testing.
- Generate test summary reports for management review.
- Analyze root causes of automation issues and provide corrective actions.
- Suggest new tools and techniques to improve testing efficiency.
- Assist in project planning, scheduling, budgeting and tracking activities.
- Provide support in project design, development and deployment activities.
- Review and recommend improvements to existing test procedures
- Develop automated test scenarios and environments for automation testing.
Primary Responsibilities:
- Perform testing for Mobile and Web based applications
Reporting Department: Product Development (2171)
Educational qualifications preferred Degree:
Required Skills:
- Extensive knowledge and experience of Automation testing and monitoring tools (at least one each) – Expiry Test, SeeTest Automation, Jenkins, Test NG, Maven, Test Complete, and any other Test Automation Tools
- Testing Coordination experience – Full understand of End to End Automation test process and experience on how and when to engage different teams such as DBA, Dev or System admins.
- Good programming experience with Advanced Core JAVA along with OOPs Concept for at least 1 year.
- Experience with Agile/ Waterfall development methodologies MS Office (Project, PowerPoint, Excel, Access, & Word)
- Experience with Continuous integration with Cloud Testing Tools, DB, Office, Studio & Simulators etc.
- Good understanding of JAVA, Test NG, Maven, SDK & Simulators
- Competent Java coding skills Advance Java with OOPs
- Strong experience in authoring, building and adopting large scale Automation Testing Solutions
- Hands on experience in building Automation Test Plan and Performance Test Strategy
- Working Efficiently Post Working Hours and Off Market Days
2. Worked on Android applications from scratch. Exposure to audio video content based applications is
preferred.
3. Up to date on upcoming trends in android and its ecosystem.
4. Sound knowledge about application performance tuning on all parameters like network utilization,
application size and battery usage.
5. Experience with dagger, retrofit, rx-android, android architecture components etc.
6. Hands on experience with test driven development, mock frameworks, modular code design and popular design patterns.
1.SV, UVM, USB, DDR, PCIE, Ethernet, Axi, MIPI. Any one of the protocols will
be added advantage.
2.Experience in verification of complex IPs or SoCs.
3. Expertise in SoC Verification using C and SV/UVM.Expertise in AMBA
protocols
4. AXI/AHB/APB and experience in working with ARM Processors.
5. Expertise in Test Plan creation and Verification technologies like Code
Coverage, Functional Coverage and Assertions.











