Sr. Product Manager

About HighLevel

Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 20,000 agencies and 220,000 small & medium businesses with a 600+ strong team that works entirely remotely across 15 nations. 

We encourage you to check out our YouTube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

About the team

The mobile team maintains three apps: the main branded app HighLevel, the gray-label LeadConnector, and the white-label apps. Their goal is to provide SMEs with on-the-go solutions. These apps include features like an in-house CRM, reputation management, VOIP Calls, and invoice management. 

Why should you join HighLevel?

HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel

• It’s never somebody else’s job
• We are passionately focused on adding value for our users
• We deliver fast using lean principles. We go to market in weeks instead of quarters
• A good idea always gets tested
• We take care of our team so our team can take care of our users
• We embrace that improvement is constant and iterative
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers

About the role

HighLevel Inc. is looking for a Product Manager to join the mobile products team and own our mobile app and client portal mobile app. You will be assisting the team in identifying opportunities, proving legitimacy, seizing the opportunity, performing user interviews and designing solutions based on your findings.

The Client Portal Mobile App is an entirely new application designed to enable businesses to brand it and provide it to their clients. This app serves as a versatile platform for clients, offering them the ability to engage in various activities. Users can utilize the Client Portal App to access educational courses, participate in group discussions, efficiently manage their subscriptions and documents, and communicate securely with SMEs. This app will represent a valuable addition to the business-client interaction ecosystem, enhancing communication and service delivery.

Type - Full Time (Remote in India)

Your Responsibilities

1. Understanding the aspirations, pain points and user behaviour of HighLevel customers
2. Managing Mobile Apps of Mobile First company.
3. Identifying good ideas, cutting, prioritizing and visualizing solutions
4. Validating solutions with real users at the wireframe stage, gathering feedback from various stakeholders and users at the mockup stage and conducting beta launches for target segments
5. Analyzing beta feedback and writing user stories
6. Collaborating with support, customer success, devs and product teams to become an evangelist for your product area and building a strong relationship with other teams while you work in a cross-functional environment
7. Instrumenting, analyzing and learning from the user behaviour when they interact with your features & products
8. Working with Product Managers with a collaborative mindset and assisting them in achieving product objectives

Your Core Skills

1. You are passionate about software products
2. Managing Mobile Apps of mobile-first companies
3. You have been involved in a successful (or unsuccessful) launch of a software product
4. You have prior experience in either of the following
5. UI/UX Design
6. Software Development
7. Marketing of a Software product or service
8. Sales of a Software product or a service
9. Product Management
10. You understand the product development lifecycle or have a history of working on Software products
11. You have been a leader either formally or informally and have demonstrated leadership skills in the past
12. You can deconstruct software products and highlight good UX from bad UX
13. You are well versed with SaaS and are generally aware of SaaS platforms out there

Additional Skills

1. Experience in a B2B SaaS or agency environment
2. You have been an APM or a PM before
3. You have worked in an Agile or SCRUM environment

1. Defining the category roadmap globally for digital products like Gift Cards, Vouchers, Experiences, Fintech instruments, Donations, Subscriptions, etc.
2. Product, place, price, and promotions of the category portfolio.
3. Manage supplier relationships for a range of global categories.
4. Good understanding of consumer demand and macro-economic trends in the categories.
5. Good analytical skills with the ability to draw insights from large data sets, forecasting, budgeting, etc.
6. Work with marketing, sales, and product teams to market, sell and build a seamless user experience.
7. End-to-end management of product i.e. from supplier to customer. You should be responsible for cataloging, quality, CSAT, and revenue for the categories.

1. You should have at least 3 years of experience in global category roles, preferably digital categories.
2. Good communication skills are key for this role.
3. Good analytical skills along with sales/marketing knowledge.
4. MBA from reputed colleges would be preferred for the role.
5. Team management experience will be a plus.
6. A strategic thinker along with a growth mindset ll be a good fit for the role.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum.‍

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Job profile: Product Manager

The ideal candidate is an analytical team player who will be responsible for leading a team of high performing individuals who own the entire product lifecycle from strategy to evaluation. You will also work cross-functionally to complete product roadmaps and discover new opportunities. 

Responsibilities:

• Create business models and analyse competitive landscape.
• Develop and monitor data-driven analytics.
• Mentor employees to help them achieve individual & team objectives.
• Work with the lead product manager, key stakeholders and a cross-functional team to assist with new product releases, including product launch deliverables.
• Work with sales and partners to strengthen offerings.
• Define the product requirements and manage aspects of the offering roadmap.
• Develop and coordinate enablement assets for sales and partners.
• Work with industry analysts, partners, and customers to gather and validate market requirements, understand pain points, address RFEs, and evangelizing the product roadmap and vision.

Qualifications:

• Bachelor's degree or equivalent 3+ years of experience in Product Management, Engineering, or Consulting.
• Strong written, verbal and collaboration skills.

Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Product Manager, you will be responsible for constantly looking to improve the product by analyzing and benchmarking.

• Understanding user behavior and demonstrating the same
• Analyzing data, postulating theories, conducting experiments, measuring performance and reiterating
• Quantifying & communicating the “gap” as well as the gains to relevant stakeholders
• Carrying a vision for the launch and a drive to nurture the product henceforth

Desired Candidate Profile

• Graduation from a Tier 1 college(IIT, NIT, BIT)
• 3 years of experience in the development of user-facing products
• Minimum 2 years of experience working as a Product Manager
• Good experience working with a start-up company
• High sense of ownership    

Job Description - Product manager

Experience - 1 - 3 years

Job Location - Vashi, Navi Mumbai

Skills Required - Product Management, Product Strategy, Product development, Business Analysis, Agile/Scrum, Product Lifecycle Management (PLM)

Role description: Primary responsibility of the role would be to define the product roadmap & backlog, work with business and functional teams to design and implement changes that drive user acquisition, user experience & monetization.

Key responsibilities:

· Lead a development team to implement product changes while working collaboratively with multiple stakeholders like Design, Sales, Operations & Management.

· Analyze data to derive product & business insights and use them to strategize changes.

· Analyze data to derive product & business insights and use them to strategize changes.

· Iteratively improve on the product by running tests.

· Be responsible for prioritization of features based on an assessment of business impact & effort.

· Report findings & periodic reviews with Management.

· The ideal candidate would have the following qualities Understanding and experience of Digital Product Development Life Cycle.

· Excellent business analysis & problem-solving skills.

· Result-driven, goal-oriented work ethic.

· Customer empathy, ability to think from the user's point of view.

· Excellent written and verbal communication, including technical writing skills.

· Understanding of technology and exposure to software coding.

· Experience in Business Requirement Specification documentation/product backlog (Epics, User stories).

· Experience of working in an agile environment is preferred.

· Understanding of user experience (UI/UX).

· Product development experience including experience in digital product building/tech delivery is preferred.

About the Company CarWale is India's largest auto media company. CarWale has always strived to serve car buyers and owners in the most comprehensive and convenient way possible. We provide a platform where car buyers and owners can research, buy, sell and come together to discuss and talk about their cars. Our mission is to bring joy and delight into car buying and ownership. To achieve this goal, we aim to empower Indian consumers to make informed car buying and ownership decisions with exhaustive and un-biased information on cars through our expert reviews, owner reviews, detailed specifications and comparisons. We understand that a car is by and large the second-most expensive asset a consumer associates his lifestyle with. Together with CarTrade & BikeWale, we are the market leaders in the personal mobility media