Stakeholder management Jobs in Mumbai
Job Title: Program manager
Responsibilities:
- Responsible for program management of end-to-end delivery execution from manufacturer factory to cross-border customer locations across the globe
- Work with 3PL transporters, clearing and forwarding agents, shipping lines and custom agents and warehousing partners in different countries to ensure the timely and smooth execution of orders
- Manage 3PL partners including selection, negotiation, performance management and payment for all stages of cross-border logistics and strive to achieve lowest cost efficiency
- Understand and meet the regulatory logistics requirements for different countries
- Ensure tight adherence to the logistics processes, review the key performance metrics, and highlight any risks
- Support the supply & demand team in closing customer deals through the finalization of shipping rates
- Work with other stakeholders - quality, supply and demand team to ensure smooth execution of deliveries
- Build and manage a team for driving the sub-activities for the cross-border logistics
Requirements:
- 4+ Years of Experience in Project Management & Problem Solving
- Should have demonstrated experience in scale & problem solving
- Willing to travel to remote areas (eg Manufacturing factories in parts of Gujarat, MP & Maharashtra)
- Independently manage a lot of external stakeholders like transport, customs agents, CHA, forwarders and warehouse owners
About us
At Azent, we seek to revolutionize how students go to study abroad.
An international education advisory, backed by years of experience in education and technology, Azent is the brainchild of Atul Nishar (founder of Aptech and Hexaware Technologies). With an unprecedented investment in infrastructure and technology, we aim to create a one-of-a-kind experience for students aspiring to international education. We, at Azent, will ease the admission process by advising on university and course selection, the university application, and visa requirements, and will also enable an easy transition to the new environment with support service offerings extending right until the student's arrival on campus.
Key Responsibilities
- Create and maintain the product roadmap for the team, and conduct periodic roadmap reviews, re-prioritizing the roadmap based on evolving opportunities and priorities
- Act as the primary business contact for the development team, partner with the Development Team for timely delivery of features
- Work with the Design team on user research, creating and testing wireframes, prototypes, and designs for the products
- Build strong working relationships with the business teams (Counselors, Sales, B2B) to gather timely inputs across initiatives, and influence interdependent roadmaps
Basic Qualifications
- 1+ years of professional experience in a product management role in a consumer business
- Experience launching and scaling new features, in a large corporate or an entrepreneurial environment
- Experience in product, program, and/or project management in leading cross-functional teams in the delivery of major new products or services and their GTM strategy
- Strong data analysis skills; the ability to run and synthesize data in order to make on-point business decisions
- Excellent written communication skills in English, ability to communicate complex concepts clearly and persuasively to different audiences across various levels in the organization
Preferred Qualifications
- BTech in Computer Science or related degrees
- Experience in communicating with senior management and influencing decision making
- Demonstrated ability to lead teams with influence rather than authority
- Demonstrated ability to independently solve ambiguous problems.
Responsibilities:
- Lead implementation of companies in key partner institutes
- Own the entire process of onboarding a partner institute
- Define custom made' offerings for the parents of a particular institute
- Single point of contact between the company institute partnerships team, institute management and companies inside sales team
- Account management: Be responsible for anything and everything' in the partner institutes
- Be responsible for parent outreach in the institutes
- Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
- P& L; owner of key accounts
- Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
- Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
- Own execution from strategy design and setup to pilot and eventual scale-up
- Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
- Build and lead high-performing teams to scale these initiatives
Requirements:
- Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
- Track record of out performance / over-achieving targets in previous work places
- Experience in leading initiatives and delivering results in a time-bound manner
- Prior experience in early stage startups or as a founder is a huge plus
- Prior exposure to B2C or understanding of financial services is a plus
Summary of the role
The person will work closely with the overseas stakeholders, senior management team & internal departments. His/ her work will have an immediate impact on strategic initiatives, productivity, overseas program management and communicating objectives between overseas management teams and Indian stakeholders and Co-Founders office and also other departments.
The person will work closely with the CEO of Impact Guru Foundation, India, the US Board and other vertical heads in order to aggregate, review, and prepare deliverables for the United States market.
The person will have to focus on international relations, interdepartmental collaborations and business stakeholder management to evolve our fundraising platform into a world-class experience for our fundraisers and establish a platform for providing intelligent insights for internal stake holders as well.
Roles & Responsibilities
● General Operations and Management
● Central link between Impact Guru Inc. India and Impact Guru Foundation vertical heads: Development, Communications, Programs, Impact, IT, and Finance
● Develop and manage shared internal documents
● Overall administrative support from India
● Special projects and assignments
● Donor Stewardship and Communications
● Manage the outreach communications calendar and pipeline
● Evolving strategic business initiatives from development to successful execution under the guidance of senior leadership and departmental heads.
● Understand and resolve challenges to manage international (US) relations and constantly develop international leads to improve IGF visibility and reach in the international market.
● Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.
● Strategize campaigns to build close relations with new & existing Partners
● Serve as liaison between US office, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning.
● Oversee daily operations through collaboration with senior management and international stakeholders.
● Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects.
● Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications.
● Provide direction to the team & personally drive efforts to ensure targets for the department are met consistently.
● Ensure timely & accurate reporting by all team members
● Provide premier support and service to US-based donors and prospects coming to India to visit IGF, India programs
● Serve as primary point of contact and support for visitors leading up to, and during, their time in India
● Database Management and Maintenance
● Prospect research
● Grant Research and Pipeline Management - Lead role in researching and identifying corporate, foundation, and institutional proposal opportunities from United States-based entities
Grant calendar and pipeline management
Key interactions
● Internal: candidate will report into Impact Guru Foundation Co-Founders & their office, and closely work with the Development team in India.
● The candidate will report into the CEO of Impact Guru Foundation, India and closely work with the Development team in India.
● Strong interpersonal skills, which enable you to build meaningful relationships with diverse others and invest them, and a focus on collaborating to reach outcomes with teams.
● Energetic, enthusiastic and a team-player. Ability to work independently, manage multiple projects and timelines efficiently with minimal oversight, learn quickly on the job, and thrive under pressure
Professional Experiences
● High on integrity, accountability and drive. Growth-oriented mindset and a drive to develop self as well as to challenge and improve existing systems and approaches.
● Excellent critical thinking skills and ability to analyse complex data sets from varied sources (both quantitative and qualitative), drawing narratives, and communicating impact stories to external partners.
● Minimum 4years of Prior experience in an NGO, Foundation, fundraising, start-up environment.
● Excellent communicator in written and verbal form.
● Extremely versatile, dedicated to efficient productivity.
● Nimble business mind with a focus on developing creative solutions.
● Strong project reporting skills, with a focus on interdepartmental communication.
Qualifications
● Bachelor's/Master’s degree in Business Administration or related field, or equivalent practical experience. (mandatory)
Functional & Behavioural Competencies
● Project management
● Multiple stakeholder management
● Growth mind-set
● Aggressive delivery targets-oriented mind-set
● Entrepreneurial mind-set
● Ability to deliver in high pace environment
● Excellent communication
● Dynamic personality
What do we offer?
● Attractive salary & performance-linked bonuses
● An opportunity to be in a leadership position of a high-growth start-up
● Fun, casual & flexible work environment
● Entrepreneurial, forward-looking, growth-driven & open work culture
The traits that we are looking for in this role are
- Ownership - You will own the ideation, delivery, quality, metrics, and outcomes of the problem statements and will be accountable for the same end to end.
- Stakeholder Management – You will manage the expectations of Product and plan the work for Design and technology teams.
- User Empathy – Be the custodian for the Member, the User, and the Match, at various stages of the user journey.
- Curiosity - Be curious about employee wellness space especially financial well. In general, be curious!
- World-class innovation – Think laterally, evaluate competitive and innovative products, solve complex problems, and deliver world-class user experience.
- Collaboration - Work in a cross-functional agile environment alongside system architects, engineers, and promote user-centricity through research.
- Velocity - Deliver results in a fast paced, operationally intensive, and rapidly changing environment.
What you will do in this role
- Own the entire funnel for Jify, online and offline to ensure a smooth user experience.
- Collaborate with teams to get Business strategies implemented on system and on field for existing as well as new products.
- Be the voice of customer and sales advisors via constant interaction with Customer Success and Engagement teams.
- Identify customer needs and pain-points through research, customer feedback analysis and convert them to measurable opportunities to increase ARPM (Average Revenue per member).
- Own metrics related to various funnels and have a perspective on its current, past, and future trends based on user engagement trends.
- Brainstorming with Product leaders to convert opportunities to scalable ideas and write BRDs and PRDs
- Handle the user engagement with proper backlog grooming, timely planning and execution of user stories.
- Task prioritization via proper sprint planning while maintaining velocity and timely bug resolutions.
- Timely identification and escalation of breaks/changes in your metrics and root cause the same.
- Go deep to solve problems and balance your “action bias” with “end-states”.
- Collaborate with technology guild teams to build/migrate scalable tech architecture.
What you should have
- 2-4 years of product management experience in consumer internet products and/or B2C business.
- Bachelor’s degree in business, Computer Science, Statistics or related technical fields
- Experience with building mobile first applications.
- Zest for learning, hustlers and “Do-ers”.
Brownie Points
- Working experience with SQL, as well as PDM/Visualization Tools like Tableau, Trello, JIRA, and analytics tools such as clevertap, mixpanel etc.
- Exposure of working with multiple gateways
Delivery Manager
Job Description
- Review customer orders and plan and coordinate in the execution of projects and manage the client accounts
- Develop scope and budget for projects
- Ability to understand all technical aspects of the project and its requirements, articulate and communicate the same to internal stakeholders
- Work with the Presales team to define the technical specification for features and functionalities and also determine the effort associated
- Hands-on experience in creating SDD, SRS, Gantt Charts, etc.
- Work closely with Engineering, Solutioning and Platform teams during requirement gathering and documentation phase to understand establish the scope of development work in projects
- Provide suggestions on implementation approach, limitations/complexity around implementation with respect to the platform used, and recommendations for alternative solutions
- Perform resource allocations and workload assignments according to project requirements.
- Report project status to customers and develop required project documentation.
- Serve as primary contact across all the projects being handled and concerns in assigned accounts
Must have skills:
- 8+ years of experience leading and delivering projects to high standards and managing high-value accounts
- Basic understanding of application development technologies like Python, ML, API Integration, etc.
- Good understanding of server/storage configuration, API Integration, Cloud deployment, and configuration
- Should have experience working with large government clients and/or large enterprises in BFSI, eCommerce, Healthcare, Retail, and other such verticals
- Proven track record of building positive and productive working relationships with customers for business growth
- Ability to analyze and troubleshoot issues in a timely fashion
- Ability to identify process improvements to achieve cost-effectiveness and time-saving
- Proven ability to operate with authority and take critical business decisions to meet customer expectations.
- Should have exceptional communication skills (verbal and written) in English
Essential Personal Attributes:
- Must be a strong relationship builder with experience within managing all stakeholders
- Interest in emerging technologies and how they can be applied to drive business outcomes
- Demonstrated commercial and business focus
- Negotiation and influencing skills utilizing a consultative approach
- Ability to multitask and prioritize work to meet timeframes
- Ability to take ownership of tasks as allocated and raise issues or request resources as appropriate
- Ability to communicate technical information to non-technical colleagues and clients.
- Excellent stakeholder management and reporting skills
- Must be able to translate technical environments into business language
- Strong commercial acumen
Job Description
The Project Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to the team(s). Applies in-depth disciplinary knowledge through the provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within the area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of the team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as the direction of daily tasks and responsibilities.
Responsibilities:
- Responsible for the daily execution of significant projects within a focus area and resolution of complex problems or transactions, where expertise is required to interpret policies, guidelines or processes.
- Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on the cross-function processes or project deliverables.
- Actively supervise day-to-day work of junior level employees, but will not typically have a formal management role.
- Manages multiple teams (consisting of support staff and/or entry-level analysts).
- Full leadership and/or supervisory responsibilities.
- Applies in-depth disciplinary knowledge of concepts and procedures within their own area to resolve issues.
- Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
- Ensures resources are assigned to the project & monitors commitment.
- Ensures change control is executed throughout the project.
- Identifies, documents, and understands project dependencies Identify key stakeholders who participate in a project scope definition.
- Measures project management performance against standards.
- Ensures appropriate project staffing levels.
- Establishes project communication needs and creates a project communication plan.
- Creates the project risk management plan.
- Partners with cross-function peers to create, administer, track, and eventually close project contracts.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Truemeds, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Stakeholder Management
- Develop a platform/strategy wherein stakeholders (Ops, Compliance, Policy, Risk and Controls, Internal Audit etc.) come together and discuss KPIs relating to the quality of output.
- Build relationships across various verticals of the process and create an environment of open discussion/innovation
- Discuss and document the needs of local and Global management teams and accordingly establish a framework to achieve results
- Design and implement team engagement framework
Continuous improvement program
- Proactively review metrics and KPIs to identify emerging trends and Opportunities for Improvement
- Conduct root cause analysis on past data and isolate any recurring trends
- Devise a Plan for continuous improvement in the quality of reviewers through Huddles/Training as appropriate.
Process Framework Management
- Take complete ownership of the process framework
- Participate in change controls forums and tracks the Policy/Process changes and their impact on the Operations team
Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
What you will do:
- Designing and executing the learning calendar
- Working with external vendors for learning and engagement activities
- Identifying appropriate facilitators for various interventions
- Building strong connects with internal stakeholders for enhanced buy-in on programs
- Co-creating relevant content with internal teams
- Collating relevant feedback from various trainings
- Independently managing and coordinating for learning events/boot camps
Desired Candidate Profile
What you need to have:- Graduate/Postgraduate with 2-4 years of relevant L&D experience in a diverse and multicultural work environment
- Strong interpersonal, communication (written and verbal) and problem-solving skills
- Excellent stakeholder management
- Ability to work as an integral member of a diverse team
- Strong organization skills
- Ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment
- Comprehensive knowledge of Microsoft Word, Excel, and PowerPoint
Summary
• The project lead is a core member of the agile teams implementing EdTech solutions. These EdTech solutions, ranging across Learning Platforms, Assessment systems, Simulation Training, and Interactive content, are to be fit-for-purpose, efficient, and of high quality.
• The responsibility of the project lead is to guide the overall implementation of the solutions created by the Zeus Learning team and address day-to-day issues related to the client’s business processes
The essence of Role – key accountabilities
• Take charge of the project and help it succeed
• Work with cross-functional teams to create a shared vision
• Coordinate all activities to run the project
• Build product roadmaps, run agile ceremonies and manage stakeholder expectations
• Educate teams about software development processes.
• Be the interaction point between Zeus Learning teams and the client and set correct expectations
• Ensure the product shapes up as envisioned
Requirements
• Should have a history of managing large projects.
• Good understanding of agile software development processes.
• Should be able to run teams and keep people motivated throughout the project.
• Have great negotiation skills
Job Description
The ideal candidate should have minimum 8 years of experience on SAP Abap.
Should be well versed with Reports , Interfaces , Conversions , Enhancements , Forms and User exits.
Should be good in stakeholder management.
Should have excellent verbal and written communication skills
Should be good in Project management.
Knowledge of S/4 Hana is required.
Requirements
Benefits
