Stakeholder management Jobs in Pune

We are a fast-growing, quality-oriented startup with a focus on delivering exceptional solutions to our clients. As we expand our operations in Pune, we are seeking a dynamic and experienced Founders' Office Associate/Program Lead to join our team immediately. This is a unique opportunity for a skilled individual to work closely with the founders and play a crucial role in supporting their vision and strategic initiatives.

What makes Bakerstreet Digital Special?

• We are not just an ambitious niche Digital Products company. We are an ambitious Digital Products Company with a soul.
• Fundamental to our mission of building world-class (we have won a webby award) global (26 global products live 0-1) digital products is an integrated, mission-driven team of consultants who are passionate about their competency.  

Who You are: A proactive and solution-oriented Lead who can keep operations clicking like clockwork and ensure timely and quality progress on programs

What you will do:

• Act as a liaison between the founders and internal/external stakeholders, facilitating effective articulation, communication and planning
• Groom backlogs actively to achieve progress and pivots as needed
• Develop and implement effective program management strategies, ensuring on-time delivery for both client and internal planned tasks.
• Take ownership of programs at Baker Street, ensuring successful execution, on-time delivery, and exceptional quality of outcomes.
• Collaboratively solution and resolve any bottlenecks or conflicts that may arise.
• Drive a culture of continuous improvement, aiming to achieve a 20% improvement in utilization and outcome delivery through efficient planning, coaching, and task allocation from the
• Provide comprehensive administrative and operational support to the founders, organizing and coordinating events, conferences, and meetings, and planning time, including logistics, agenda preparation, and follow-up actions.
• Foster a positive and engaging work environment, focusing on enhancing employee satisfaction and driving a strong people and culture strategy.
• Conduct research and prepare reports, presentations, and briefings for the founders, helping them stay informed and make informed decisions.
• Support the founders in their people and culture initiatives, driving employee engagement, and fostering a positive work environment.
• Collaborate with cross-functional teams to ensure alignment and execution of strategic initiatives and priorities set by the founders.
• Maintain strict confidentiality and professionalism in handling sensitive information and matters related to the founders' office.

Who you are NOT. This role is not for you if:

• You can only follow the given process
• Not think out of the box, innovative solutions to startup problems
• Have time-zone constraints (this is a global time-zone role)
• Prefer a slow, structured environment where you are given detailed instructions
• Want to take it easy and prefer a passive role

What you will get:

• An opportunity to be a core team member with a growth path
• A fast-growth environment with a world-class visual design quality
• A place where you matter, and are not just a cog in the wheel
• An encouraging, informal and comfortable working environment
• A place where flexibility can be earned and work-life balance ensured
• Competitive Compensation

You will learn:

• How to build a design and build a global quality next generation product ground-up
• How to build a Design-led organization ground-up
• How to build a Zero to one product, not just enhance or add features

What are the Qualifications you need?

• Bachelor's degree in a relevant field; a master's degree is a plus.
• Proven experience in program management, preferably within a fast-paced and quality-focused startup environment.
• Strong organizational skills with the ability to prioritise tasks, manage multiple deadlines, and adapt to changing priorities.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
• Demonstrated ability to drive process improvements and implement best practices.
• Strong analytical and problem-solving abilities to identify issues, devise solutions, and make data-driven decisions.
• Knowledge of project management methodologies and tools.
• Prior experience in the Digital Design/Wealth Management/Fintech domains would be appreciated.
• Familiarity with the Zoho suite would be helpful.

If you are a proactive, detail-oriented professional with a passion for supporting founders and driving organizational success, we would love to hear from you. Join us in our journey to shape the future of our organization and make a meaningful impact in the industry.

Note: The job title (Founders Office Associate) reflects the unique nature of the role and the direct support provided to the founders. The final designation will be determined based on the candidate's experience and qualifications.

Our Hiring Process:

1. You Apply and answer a couple of quick questions [5 min]
2. Recruiter screening phone interview [20 min] 
3. Skills assessment take-home challenge
4. Technical interview: [30 min - includes a discussion around the submitted assignment]
5. Founder's interview: [30 min]
6. We make you an offer and proceed for reference and BGV check.

What makes Bakerstreet Digital Special? 

• We are not just an ambitious niche Digital Products company. We are an ambitious Digital Products Company with a soul.
• Fundamental to our mission of building world-class (we have won a webby award) global (26 global products live 0-1) digital products is an integrated, mission-driven team of consultants who are passionate about their competency.  

Who are you? A Digital Designer that can skillfully orchestrate end to end Product Design. You:

• Have experience building Products at the Business, User, UX and Architecture levels with multi-disciplinary teams
• Have worked with global clients in a consulting or product team and understand communication and management protocols of large Banks
• Have a fine understanding of the fintech domain
• Understand the difference between UI and a UI Design system that can flex and scale
• Can imagine, articulate well, and create buy-in for your ideas
• Are hands-on and able to rapidly visualise ideas
• Are able to work collaboratively to deliver the UI in sprints across products
• Have a deep understanding of CX, Design beyond screens and colours 
• Can translate business requirements and customer experience into features and functions that drive the platform/product roadmap. 

What you will do:

• Produce high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Participate with higher level analyst/designer on project teams to create effective, usable and satisfying user experiences with information technology
• Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Participate in user-centered design activities
• Participate in conducting user research through interviews, field studies and surveys
• Assist in the definition of user requirements and usability goals
• Support and aid in the creation of user interaction design alternatives and the building of prototypes
• Participate in conducting usability tests, heuristic evaluations and other reviews to evaluate the efficiency and effectiveness of designs

Who you are NOT. This role is not for you if: 

• You can only follow the given process
• Not think out of the box, innovative solutions to startup problems
• Have time-zone constraints (this is a global time-zone role)
• Work only in a slow, structured environment where you are given detailed instructions
• Want to take it easy and prefer a passive role 

What you will get: 

• An opportunity to be a core team member with a growth path
• A fast-growth environment with a world-class visual design quality 
• A place where you matter, and are not just a cog in the wheel
• An encouraging, informal and comfortable working environment
• A place where flexibility can be earned and work-life balance ensured
• Competitive Compensation

You will learn: 

• How to build a design and build a global quality next generation product ground-up
• How to build a Design-led organization ground-up
• How to build a Zero to one product, not just enhance or add features

What are the Qualifications you need? 

• Proficiency with visual design programs such as Figma / Adobe XD and Prototyping tools. 
• Ability to work effectively in a collaborative environment to create top-performing interfaces. 
• Ability to think through product propositions ground-up considering the entire product eco-system
• Must have Customer-oriented data-led problem-solving skills 
• Ability to prioritise and manage multiple milestones and projects efficiently
• Ability to work with and influence senior stakeholders
• Professional written and interpersonal skills.

Our Hiring Process:

1. You Apply and answer a couple of quick questions [5 min]
2. Recruiter screening phone interview [20 min] 
3. Skills assessment take-home challenge
4. Technical interview: [30 min - includes a discussion around the submitted assignment]
5. Founder's interview: [30 min]
6. We make you an offer and proceed for reference and BGV check.

About the Organisation:

Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha,Hyderabad and upcoming in Ambivli.

About the role:

The CIO will work closely with the Program teams to fully understand the program landscape and implement technology and data solutions.

Your role to supplement the Organisational goals:

Develop a technology and data roadmap in line with the operational strategy and growth plan of the

organisation and in alignment with the Mission Cell, MEL (Monitoring, Evaluation and Learning)

framework and Programme Operations Team. (Timeline: Sep 2023)

Ensure that all key programs can be mapped onto common parameters and measures.

Create an overall technology and data architecture that outlines and connects key technology components.

Identify the processes/systems that need to be digitised/ created for enabling scale,including appropriate solutions.

Develop tools and processes for data collection, analysis and management within LCF

Monitor changes or advancements in technology to discover ways the company can gain competitive advantage (ongoing basis).

ERP System

Maintain and when required, develop, the existing ERP system. (Timeline: ongoing)

Develop and implement the next version of the organization’s ERP system including reports/

dashboards. (Timeline: Sep 2023 for finalization of BRD and initiation of development)

Support with, and track, adoption across the organization

Partnerships

Identify and engage with technology partner(s) to design and implement the solutions for

effective program and data management. (varying timelines as per solution)

Establish partnerships with IT providers

Infrastructure

Oversee the technological infrastructure (networks and computer systems) in the organization

to ensure optimal performance

Establish a process for and approve, purchases of technological equipment and software

Security

Analyze the costs, value and risks of various aspects of IT implementation to advise

management and suggest actions

Data Management and Analytics

Design automated reporting formats for reporting to key stakeholders such as Government,

donors and board of directors.)

Analyse, synthesize, and produce key insights from the data that can inform the approach and

design improvisations in the program

Data and knowledge management

Lead the overall knowledge management system for the organization and enable data to be available on cloud with clear protocol for sharing and storage, such that security and confidentiality are assured.

Finalization of Data Protection and Management Policy, training of relevant team members, implementation and compliance tracking.

Who we are looking for:

● Education : Masters in Information Technology

● Experience: Minimum 15+ years of experience

● IT skills – familiarity with modern databases and IT systems.

● Analytical skills

● Problem-solving skills

● Partnership management

● Communication skills – must have an excellent verbal and written communication skills.

● High social intelligence : able to engage teams, create relationships of trust with stakeholders.

● Able to reflect, empathetic and a good listener.

● Experience in Need Identification, Project Management, Stakeholder Management

● Ability to manage multiple projects and stay on deadline.

● Proficiency in Microsoft Office programs, including Word, Excel and PowerPoint

Title: Senior Business Analyst

Job Location: Hyderabad, Chennai, Cochin, Bangalore, Delhi, Kolkata, Pune

Experience: 9+ years

Important Note: We are hiring for a Techno-Functional Business Analyst with background as a Developer (preferably Java or .Net). We are looking for a candidate who is expertise in providing business solutions.

Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits

Essential Responsibilities:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Understand the business requirements and documenting and translating into features / user stories.
• Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
• Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
• Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
• Develop a team culture where everyone thinks from end user perspective.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Requirements:

• A bachelor’s degree in business or related field or an MBA.
• A minimum of 5 years of experience in business analysis or a related field.
• Should be from development background.
• should be a business solution expertise.
• Exceptional analytical and conceptual thinking skills.
• Insurance Domain experience is must.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.

Job Title: Program manager

Responsibilities:

• Responsible for program management of end-to-end delivery execution from manufacturer factory to cross-border customer locations across the globe
• Work with 3PL transporters, clearing and forwarding agents, shipping lines and custom agents and warehousing partners in different countries to ensure the timely and smooth execution of orders
• Manage 3PL partners including selection, negotiation, performance management and payment for all stages of cross-border logistics and strive to achieve lowest cost efficiency
• Understand and meet the regulatory logistics requirements for different countries
• Ensure tight adherence to the logistics processes, review the key performance metrics, and highlight any risks
• Support the supply & demand team in closing customer deals through the finalization of shipping rates
• Work with other stakeholders - quality, supply and demand team to ensure smooth execution of deliveries
• Build and manage a team for driving the sub-activities for the cross-border logistics

Requirements:

• 4+ Years of Experience in Project Management & Problem Solving
• Should have demonstrated experience in scale & problem solving
• Willing to travel to remote areas (eg Manufacturing factories in parts of Gujarat, MP & Maharashtra)
• Independently manage a lot of external stakeholders like transport, customs agents, CHA, forwarders and warehouse owners

Job Role - Account Manager-Customer Onboarding (Language - Tamil)

Location - Pune

Responsibilities: 

• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
• Assist with high-severity requests or issue escalations as needed

Requirements: 

• 2-8 year's experience in account management
• Should be flexible in working shifts
• Clarity in thought
• Excellent communication skills
• Customer handling experience
• Languages Known: Tamil & English Compulsory 

About CrelioHealth:

CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.

We are a flourishing, Open & Flexi culture organisation with a youthful team. We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.

Our Product -

1. CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
2. CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
3. CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases

Org link - https://creliohealth.in/

We are voted as #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to access and manage medical information using the same platform easily. Find out more at https://creliohealth.com/ or get updates on https://blog.creliohealth.in CrelioHealth for Diagnostics

Blog - CrelioHealth for Diagnostics

What You’ll Do:

• Lead and support scrum teams in adapting Agile values, principles, and practices to deliver value effectively.
• Lead the scrum teams towards self-management.
• Help the scrum team achieve higher levels of scrum maturity.
• Lead our product and engineering teams to success; transcend reporting lines while cultivating a strong team culture.
• Facilitate scrum events like daily scrum, sprint planning, retrospective and review meetings.
• Enable collaborative processes for the scrum team.
• Resolve conflicts and impediments for the scrum teams.
• Monitor the progress and performance of scrum teams to identify and recommend improvements.
• Determine and manage tasks, issues, risks, and action items.
• Document and share updates with internal and external stakeholders.
• Guide product owners in Product Backlog Management.
• Prepare and present success metrics for the scrum teams to the stakeholders.
• Report the progress of the product roadmap and our software development cycle.
• Help teams implement changes effectively.
• Help build a productive environment where teams own the product and are inspired to work.

Who You Are:

• Bachelor’s degree in a technical field or 1+ years experience in a technology-based domain.
• 1 to 3 years of experience as a scrum master or in a similar role.
• Good knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutions.
• Good knowledge of Scrum techniques and artifacts (like the definition of done, user stories, and backlog refinement).
• Startup environment experience across all stages of the product life cycle.
• Hands-on experience with project management tools like JIRA, Confluence, etc.
• Familiarity with software development lifecycle.
• Experience in stakeholder management in a matrixed environment.
• Problem-solving and conflict-resolution ability.
• Strong communication, facilitation, negotiation, and mentoring skills.
• Driven by dynamism and ability to adapt to change.
• Self-motivation and ability to stay focused in the middle of distraction.
• A scrum master certification (CSM) or similar domain certification will be a strong plus.
•