3+ Stakeholder management Jobs in Ahmedabad | Stakeholder management Job openings in Ahmedabad

Job Title : Analytics Engineer

Experience : 6+ Years

Location : Gurgaon | Bangalore | Ahmedabad | Chennai

Work Mode : Work From Office

Employment Type : Contract (6 Months)

About the Role :

We are looking for an experienced Analytics Engineer to design, develop, and optimize scalable data models and analytics solutions that drive business decision-making. The ideal candidate should have strong expertise in SQL, dbt, data modeling, data quality, and modern analytics engineering practices.

Mandatory Skills :

SQL, dbt, Data Modeling, Data Warehousing, ETL/ELT, Query Optimization, Data Quality, Git, CI/CD, Analytics Engineering, Data Transformation, Data Governance, Stakeholder Management.

Key Responsibilities :

• Design and maintain scalable data warehouse models, data marts, and analytical datasets.
• Build and optimize data transformation pipelines using SQL and dbt.
• Develop high-performance SQL queries using CTEs, Window Functions, Complex Joins, and Analytical Functions.
• Implement data quality checks, testing frameworks, and governance best practices.
• Manage end-to-end analytics development lifecycle, from requirement gathering to deployment.
• Work with Git, CI/CD pipelines, and version control best practices.
• Collaborate with business and technical stakeholders to deliver reliable analytics solutions.
• Troubleshoot and optimize data pipelines, models, and query performance.

Required Skills :

• 6+ years of experience in Analytics Engineering, Data Engineering, or related roles.
• Strong expertise in SQL and query performance optimization.
• Hands-on experience with dbt (Data Build Tool).
• Strong understanding of data modeling and data warehousing concepts.
• Experience with Git, CI/CD, and software development best practices.
• Knowledge of data quality frameworks, testing, and validation techniques.
• Ability to independently manage design, development, testing, documentation, and deployment.

Preferred Skills :

• Experience with cloud-based data platforms.
• Exposure to orchestration and scheduling tools.
• Understanding of data governance and compliance frameworks.
• Experience in performance tuning and cost optimization.
• Prior mentoring or technical leadership experience.

What We're Looking For :

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work independently in a fast-paced environment.
• Passion for building scalable, reliable, and high-quality analytics solutions.

Function: → Project Management

• Project Management

Responsibilities:

• Would be responsible for Program Management - Manage multiple challenging projects concurrently from initiation through execution and closure.
• Monitor project progress throughout the project life cycle, and communicate project status effectively to senior management through reports, presentations, and individual meetings.
• Build and provide direction to project teams, create and foster communication among team members
• Manage Kick- Meetings (geographical multi-vertical Fortune 1000 Global customers)
• Customer Engagement - coordinating with Internal and external stakeholders.
• Would enable Presales & Pilots for Tech Wins.
• Would support contract & SOW reviews & address prospect concerns during the sales process.
• Identify resource needs, constraints, and interdependencies.
• Capture and manage project risks and issues and associated mitigation strategies.
• Proactively engage other members and collaborate with the organization with specific subject knowledge to resolve issues or provide assistance.
• Monitor and control project budgets.
• Provide project management training, assistance, and mentoring on project management methodologies, tools, and techniques.
• Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.
• Resource Planning & mentoring the internal team.
• Lead New Initiatives - Enable brainstorming sessions with the team to gather innovative approaches.

Requirements:

• Hands-on experience in project management roles and delivering multiple and complex projects.
• (Operations / Transitions / Migrations/ Supply Chain/ Procurement-S2P, P2P and S2C).
• Candidates having enterprise software background in the initial career phase and gradually moving to Project Management role.
• Experience in handling complex large projects and risk management.
• Excellent stakeholder management skills.
• Project artifacts Documentation and sign-off.
• Good at Team Management
• Excellent oral & written communication skills
• Should be proficient in client interactions.

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.