11+ PC Jobs in Delhi, NCR and Gurgaon | PC Job openings in Delhi, NCR and Gurgaon

Guidewire developer-PAN India

Role : Guidewire developer

Location : Pan India

Years of experience : 3 - 15 years

Roles and Responsibilities :

• Candidate having at least 3+ years of experience as guidewire developer
• Candidate having experience in Policy center(PC) or Claim center(CC)
• Experience in configuration or integration
• Candidate having Specialist certificate of guidewire

Regards

Sundaravalli

Job Title : Murex Business Analyst – Back-Office & Treasury Accounting

Total Experience : 5 + Years in back-office operations, treasury accounting, or related functions

Relevant Experience : 3 + Years in Murex

Location : Remote (Pan-India)

Employment Type : Full-time

Notice Period : Immediate joiners only

Role Overview :

We are seeking an experienced Murex Business Analyst to support back-office operations and treasury accounting functions for a leading financial-services client.

You will leverage deep expertise in Murex settlement, collateral, static/reference data, and accounting modules to streamline post-trade workflows, ensure accurate financial reporting, and drive continuous improvement across a fast-paced project environment.

Mandatory Skills : Murex (Settlement, Collateral Management, Static/Reference Data, Accounting), Treasury Accounting, GL Reconciliation, Murex Testing & Troubleshooting, Business Analysis.

Key Responsibilities :

Business Analysis : Gather, validate, and document back-office and treasury accounting requirements.

Translate functional needs into Murex configurations and test cases

Murex Configuration & Support : Configure and maintain Murex settlement, collateral, static/reference data, and accounting modules.

Perform day-to-day troubleshooting, defect analysis, and environment validations.

Testing & Quality Assurance : Build detailed test plans, execute SIT/UAT, and manage issue resolution.

Ensure end-to-end reconciliations (trades → GL) align with treasury accounting principles.

Stakeholder Collaboration : Work closely with front-office, finance, and IT teams to ensure seamless data flow.

Present findings, status updates, and recommendations to senior stakeholders.

Process Improvement : Identify automation or optimisation opportunities to enhance efficiency and reporting accuracy.

Required Skills & Experience :

• 5 + Years total experience in back-office operations, treasury accounting, or related functions, including 3 + Years dedicated to Murex.
• Hands-on expertise in Murex modules : Settlement, Collateral Management, Static/Reference Data, Accounting.
• Strong command of Murex validations, environment management, testing frameworks, and troubleshooting.
• Solid grasp of treasury accounting principles, GL reconciliation, and financial reporting.
• Proficiency in writing detailed business/functional specifications and test scenarios.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Clear, concise communication skills and the ability to thrive both independently and in cross-functional teams.

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email. You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity:

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR and quick First Response Time (FRT) for chat.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction:

• Deliver a positive, empathetic, and solution-oriented experience on every interaction.
• Maintain high CSAT scores by setting correct expectations and closing issues completely.
• Ensure customers clearly understand the resolution provided before closing tickets.

3. Ownership & Accountability:

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at first touch wherever possible.
• Proactively follow up on pending cases and ensure closure within SLA.
• Escalate only when required, with complete context and documentation.

4. Revenue Signals, Cross-sell & Proactiveness:

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on customer needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene:

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely updates in CRM for all tickets and interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Skills & Competencies:

Must-Have Skills:

• Strong verbal and written communication skills (English required; Hindi/regional language is a plus).
• Customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chat, and tickets.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts, including weekends if required.

Good-to-Have:

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support.
• Basic understanding of CRM or cloud communication platforms.

Behavioural Expectations:

• Ownership-driven: sees problems through to closure.
• Process-oriented but customer-centric.
• Comfortable working with targets, SLAs, and scorecards.
• Open to feedback, coaching, and continuous improvement.
• Team player who collaborates well with TLs and Account Managers.

Role Overview

The Head – Strategic Operations role is responsible for ensuring smooth, structured, and scalable execution across the organization. The role focuses on translating leadership vision into clear systems, coordinated teams, and reliable day-to-day operations.

This position works closely with senior leadership to strengthen processes, improve execution quality, and support sustainable organizational growth.

Key Responsibilities

• Translate business and growth strategies into actionable operational plans
• Design, implement, and maintain SOPs, workflows, and execution frameworks
• Coordinate across sales, marketing, academics, operations, and support teams
• Support hiring, onboarding, and training processes in collaboration with HR
• Monitor execution timelines, delivery quality, and operational consistency
• Track key performance indicators and prepare structured performance reports
• Identify process gaps and drive continuous operational improvements
• Act as a bridge between leadership planning and on-ground execution

Eligibility & Requirements

• Prior experience in strategic operations, business operations, or senior operations roles
• Strong organizational, planning, and execution skills
• Ability to manage multiple teams and cross-functional priorities
• Process-oriented mindset with a focus on clarity and outcomes
• Experience in education, EdTech, or service-based organizations preferred
• Strong communication and coordination capabilities

Key Responsibilities:

1. Collaborate with business stakeholders and data analysts to understand reporting requirements and translate them into effective Power BI solutions.
2. Design and develop interactive and visually compelling dashboards, reports, and visualizations using Microsoft Power BI.
3. Ensure data accuracy and consistency in the reports by working closely with data engineers and data architects.
4. Optimize and streamline existing Power BI reports and dashboards for better performance and user experience.
5. Develop and maintain data models and data connections to various data sources, ensuring seamless data integration.
6. Implement security measures and data access controls to protect sensitive information in Power BI reports.
7. Troubleshoot and resolve issues related to Power BI reports, data refresh, and connectivity problems.
8. Stay updated with the latest Power BI features and capabilities, and evaluate their potential use in improving existing solutions.
9. Conduct training sessions and workshops for end-users to promote self-service BI capabilities and enable them to create their own reports.
10. Collaborate with the wider data and analytics team to identify opportunities for using Power BI to enhance business processes and decision-making.

Requirements:

1. Bachelor's degree in Computer Science, Information Systems, or a related field.
2. Proven experience as a Power BI Developer or similar role, with a strong portfolio showcasing previous Power BI projects.
3. Proficient in Microsoft Power BI, DAX (Data Analysis Expressions), and M (Power Query) to manipulate and analyze data effectively.
4. Solid understanding of data visualization best practices and design principles to create engaging and intuitive dashboards.
5. Strong SQL skills and experience with data modeling and database design concepts.
6. Knowledge of data warehousing concepts and ETL (Extract, Transform, Load) processes.
7. Ability to work with various data sources, including relational databases, APIs, and cloud-based platforms.
8. Excellent problem-solving skills and a proactive approach to identifying and addressing issues in Power BI reports.
9. Familiarity with data security and governance practices in the context of Power BI development.
10. Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and business stakeholders.
11. Experience with other BI tools (e.g., Tableau, QlikView) is a plus.

The role of a Power BI Developer is critical in enabling data-driven decision-making and empowering business users to gain valuable insights from data. The successful candidate will have a passion for data visualization and analytics, along with the ability to adapt to new technologies and drive continuous improvement in BI solutions. If you are enthusiastic about leveraging the power of data through Power BI, we encourage you to apply and join our dynamic team.

Job Title : Assistant Manager

Function :

Location : All Locations

>> OVERVIEW

An independent audit of financial statements is essential for the effective operation of business entities and the capital markets. We are committed to providing a constructive and challenging audit, one that is also independent and delivers the messages that matter to management and the audit committee. We add value beyond the financial statement through the insights we bring, based on our knowledge of a client’s business drivers and of individual sectors. Apart from financial statements audit (including IFRS and US GAAP reporting), we also provide other forms of assurance and attestation reporting. Our approach is based on robust audit methodologies, appropriate use of technology and a wide range of compliance tools underpinned by sound judgement and objectivity..

>> ROLE & RESPONSIBILITIES

· Work with the Audit practice to execute Statutory Audit/ Indian GAAP/ IFRS/ US GAAP accounting services and related services for clients

· The candidate will be expected to be a team member in large assignments and lead small / medium audit teams whilst exercising compliance with our Audit manual, Auditing Standards and legal regulations

>> THE INDIVIDUAL

· Be a qualified CA

· Have 3 - 5 years post qualification experience in Statutory Audit in a similar environment (Audit and Accounting firms)

· Have the ability to work under stringent deadlines and demanding client conditions

· Be willing to travel within India or abroad for continuous/ long periods of time

· Have strong soft skills like inter personal, team and communication skills both verbal and written

>> SELECTION PROCESS

· Candidates should expect minimum 3 rounds of personal interviews to assess clarity on concepts, communication skills and attitude

>> COMPENSATION

· Details of the compensation breakup will be shared with short-listed candidates only

•Hands on experience with Microsoft technology stack Microsoft .NET WCF, C#, http://asp.net/" target="_blank">ASP.NET, MVC, SQL Server, VSS / TFS, Entity Framework, Web Services, etc.

•Good knowledge of Design Patterns SOLID principles.

•Experience on creating web user interfaces using HTML, CSS, and JavaScript (specifically jQuery).

•Expertise in latest client side technologies like Angular JS/ VUE.JS/ Node.js/ Angular 2.0/ Bootstrap JS etc.

•Experience in SQL Server

•Must have excellent spoken and written English