4+ Pega PRPC Jobs in Hyderabad | Pega PRPC Job openings in Hyderabad

Job Description 

Key Responsibilities 

• Provide day-to-day resolution of external client and internal production incidents in a Pega-based application support environment. 
• Collaborate with TPO teams, SE teams, Operations teams, EOCC, and associated IT support teams to drive timely incident resolution. 
• Leverage strong Pega application and workflow knowledge to analyze, troubleshoot, and resolve production issues efficiently. 
• Participate in 24×7 production support coverage, including on-call rotations for critical incidents as required. 
• Monitor production alerts proactively to identify and address system issues before end-user impact occurs. 
• Deliver clear, concise, and timely status updates on high-priority incidents to leadership and stakeholders. 
• Develop a strong understanding of business impact through daily interaction with operations teams and system users. 
• Perform incident root cause analysis (RCA) for production issues and actively track corrective actions through closure. 
• Ensure production incidents are resolved and communicated in alignment with defined SLA requirements. 
• Provide ongoing production support for enterprise Pega application suites. 
• Resolve production tickets within established SLA and priority guidelines. 
• Support and expedite resolution of escalated managed incidents. 
• Represent the IT production support perspective in discussions with business and operations teams. 
• Perform daily system health checks to ensure application stability, availability, and performance. 
• Provide annual 1-on-1 production support coverage as required by the organization. 

Required Skills 

• 3–4 years of Pega experience with strong understanding of Pega-based applications 
• 1–3 years of IT production support experience 
• Strong verbal and written communication skills 
• Working knowledge of Java technologies (preferred) 
• Proficiency in SQL 
• 1–3 years of BPM / workflow experience 
• 1–3 years of XML/HTML experience 
• Hands-on experience with Incident and Problem Management processes 

Required Experience & Education 

• 1–3 years of experience with Pega Case Management 
• Proven experience working on cross-functional technical teams 
• Experience supporting onshore/offshore delivery models 
• Bachelor’s degree in a technical or business-related field, or equivalent professional experience 

Desired / Nice-to-Have Experience 

• Exposure to OpenShift environments 
• Experience coaching or mentoring team members 
• Pega Certification is a plus 

Greetings!

Hiring the below position for one of our premium client.

Role: PEGA Developer

Experience: 5-15 years

Location: PAN India

Certification: CSA & CSSA mandatory

• 4.5 - 9 of experience in Pega Development with Pega relevant certification.
• Working experience in Pega PRPC and Pega layer cake structure, class structure rule resolution ruleset structure, portals views and harness components.
• Basic data storage and database query knowledge through Pega.
• Good knowledge around integration and exposure to REST and SOAP APIs.
• Good to have knowledge and experience on at least one Pega Industry framework.
• Should be able to track and manage own tasks.
• Should have very good verbal and written communication

Experience: 4+ yrs
Salary: Not Disclosed
Location: Hyderabad

Responsibilities:

• Analyze, design and support implementation of business specific Pega solutions and/or framework
• Responsible for implementing technical solutions on Pega 8.x
• Ability to create reusable components that can be leveraged across the enterprise for providing top-notch user experience
• Ability to translate complex business requirement into functional technical requirements using Pega Systems Smart BPM methodology and DCO tools
• Good hands on implementing PEGA integration services using REST, SOAP, Email etc. Good understanding of PEGA case management features
• Design and implement product features in collaboration with business and IT stakeholders
• Design reusable components, frameworks and libraries
• Ability to interact with business analysts and business team members to refine requirements, Use Cases
• Perform all phases of software engineering including requirements analysis, application design, code development and testing
• Work very closely with architecture groups and drive solutions
• Participate in an Agile / Scrum methodology to deliver high-quality software releases
• Design and develop innovative solutions to meet the needs of the business
• Review code and provide feedback relative to best practices and improving performance
• Troubleshoot production support issues post-deployment and come up with solutions as required
• Mentor and guide other software/Pega engineers within the team
• Experience with troubleshooting Production log files and performance issues
• Responsible for unit testing more complex individual and team deliverables based on established test plans
• Responsible for ensuring an efficient integration of programming deliverables timely builds and overall code quality
• Contributes to the delivery of new applications and to the maintenance and enhancement of existing applications with shared responsibility for the technical issues

Experience and Qualifications:

• Bachelor’s Degree in computer science, or Information Systems or Engineering is required, else in lieu, a demonstrated equivalence in work experience is mandatory.
• Pega Systems Certified Senior System Architect (CSSA)
• 5+ Years of Experience on Pega PRPC (8.x/7.x versions) and Frame worked Case Management
• In-Depth knowledge of Pega Upgrades, Integration, Performance Management and all Pega relevant Tools
• Ability to negotiate and allocate resources appropriately for development and implementation
• Excellent written, communication and presentation skills

• CSSA certification prior to Dec 2019
• Minimum 4 years relevant experience in pega application development
• Strong technical acumen
• Willingness to work from Office, if required, after the pandemic
• Represent Machint if deployed at client location
• Cadets with a shorter notice period OR left with a shorter notice while serving notice are the TOP PRIORITY.