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Responsible for end to end mapping and quality control of the projects
Responsible for Design evaluation of mobile phones from standpoint of hardware, schematic and PCB
layout.
Responsible for database management program for design evaluation from standpoint of HW and MD
design review
Ensure device quality and manufacturability are built into the development process to ensure good
process robustness from launch by incorporating DFMEA & DFM.
Conduct internal & external benchmarking of products and implementing QCD ideas.
Analysis of warranty failures on both process & design level by using SPC & Design guidelines (DFMEA
& DFM) and categorized into SMT process & design failures.
Project execution from KICK OFF phase to Mass Production by evaluating DFMEA, parts quality &
process validation.
Develop & execute test plans that address voice of customer (VOC) such as Reliability, Regression &
Functional testing for HW(PCB validation) & Mechanical at both part & product level.
Estimation of project pricing by bifurcation of key parts PCBA, HW components and mechanical
structure
Draft documents for process flow, design evaluation - DFMEA, TTM
Performance evaluation of DUT by Life cycle test, Temperature & humidity mapping, , short circuit
test, breakdown test, cell balancing, BMS parameter verification, self-discharge test, data sheet
verification.
Validation of HW key parts as Chipset (SoC), DRAM, LCD, TP and Speaker.
Responsible for planning of complete hardware and reliability testing of handset i.e. current
consumption, basic functioning and battery charging.
Responsible for benchmark hardware testing and comparison with DUT.
Responsible for debugging, simulation, and analyzing hardware quality issues.
Understanding of HW architecture, PCB schematic and layout.
Review hardware stack for process feasibility and market failure.
Performing risk assessment to cover all lesson learnt of market issues.
Understanding of RF instrument functioning & testing of hardware for calls functioning.
Create detailed, comprehensive and well-structured test plans and test cases.
Estimate, prioritized, plan and coordinate testing activities.
Job Description:
We are looking for a dedicated and hands-on ERP Implementation & Support Executive with 10 months to 1.5 years of experience in implementing and supporting ERP systems. The candidate should have strong problem-solving skills, good communication, and a willingness to work in a client-facing support role.
Responsibilities:
- Assist in end-to-end ERP implementation for clients across various domains.
- Provide real-time support during ERP deployment, configuration, and post-implementation phases.
- Troubleshoot ERP-related issues and resolve client queries effectively.
- Conduct basic training sessions for end-users.
- Collaborate with internal technical and functional teams to ensure smooth delivery.
- Prepare documentation related to implementation, user support, and issue logs.
- Communicate professionally with clients and travel locally when required.
Required Experience & Skills:
- 10 months to 1.5 years of hands-on experience in ERP implementation and support.
- Good understanding of ERP workflows, modules, and business processes.
- Basic knowledge of SQL or database queries is a plus.
- Strong communication skills in English (verbal and written).
- Good client interaction and interpersonal skills.
- Ability to manage multiple tasks and work in a time-bound environment.
- Immediate joiners ONLY
- Male Candidates only can apply.
We are looking for a passionate and experienced Java Developer with over 4 years of hands-on experience in building robust and scalable backend systems using Java, Spring Boot, and Microservices architecture.
Key Responsibilities:
- Design, develop, test, and deploy high-performance, scalable, and secure backend services using Java 8+, Spring Boot, and Microservices.
- Participate in the entire software development lifecycle (SDLC), from requirements gathering to production deployment and support.
- Collaborate with frontend developers, DevOps engineers, and product owners to deliver end-to-end features.
- Optimize application performance and ensure high availability and responsiveness.
- Write clean, maintainable, and reusable code while following best practices (coding standards, unit testing, CI/CD, etc.).
- Develop RESTful APIs and ensure their quality and consistency.
- Handle integration with external systems and third-party services.
- Participate in code reviews, provide constructive feedback, and mentor junior developers.
Technical Skills Required:
- Languages: Java 8 or above
- Frameworks: Spring Boot, Spring MVC, Spring Security
- Architecture: Microservices architecture and design patterns
- Databases: MySQL/PostgreSQL, MongoDB (optional)
- Messaging: Kafka, RabbitMQ (optional)
- API Development: RESTful APIs, Swagger/OpenAPI
- Version Control: Git, GitHub/GitLab
- Tools: Maven/Gradle, Jenkins, Docker
- Testing: JUnit, Mockito
- Cloud (optional): AWS/Azure/GCP exposure
- CI/CD & DevOps tools (optional): Jenkins, Docker, Kubernetes
Nice to Have:
- Experience in containerization and orchestration (Docker, Kubernetes).
- Knowledge of API Gateway, Service Registry (e.g., Eureka), and Circuit Breakers (e.g., Hystrix or Resilience4j).
- Experience with Agile methodologies (Scrum/Kanban).
- Familiarity with monitoring and logging tools (ELK, Prometheus, Grafana, etc.).
- Develop, implement and manage our social media strategy
- Define most important social media KPIs
- Manage and oversee social media content
- Measure the success of every social media campaign
- Stay up to date with latest social media best practices and technologies
- Use social media marketing tools such as Buffer
- Attend educational conferences
- Work with copywriters and designers to ensure content is informative and appealing
- Collaborate with Marketing, Sales and Product Development teams
- Monitor SEO and user engagement and suggest content optimization
- Communicate with industry professionals and influencers via social media to create a strong network
- Hire and train other in the team
- Provide constructive feedback
- Adhere to rules and regulations
- Present to Senior Management

About Us
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them.
Job description
We are looking for a great React/Redux Developer proficient with JavaScript. Developers' primary focus will be on developing user interface components and implementing them following well-known React.js workflows.
Responsibilities
- Responsible for the development of a new highly responsive, web-based user interface
- Construct visualizations that can depict vast amounts of data.
- Work and collaborate with the rest of the development team
- Work with the product team, backend team and server teams.
- Learn and understand user interactions and develop a flexible and well-structured front-end architecture, along with the APIs to support it.
- Developing new user-facing features using React and Redux
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Good time-management, interpersonal and communication skills.
- A natural inclination toward solving complex problems, Impulse to learn and master new technologies and curiosity to find new and unusual ways of how to solve various technical issues.
Desired Qualifications and Key Skills
- Bachelor’s degree in computer science, software/computer engineering or an equivalent degree from Tier 1 College is a Plus
- Prior Experience with a Product Based Company is a Plus.
- Should have 3+ years of hands-on experience in configuration, coding, testing and deploying web-based applications in React
- Working in an agile environment with agile methodologies is a must and having Git knowledge is an advantage.
- Should be able to work with designers to transform wireframes into Screens.
- Should be able to integrate screens to business logic and architect database schema to ensure complete design.
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/">https://rezo.ai/ for more information
Are you looking to take the next step in your career? Be part of a promising fashion tech start-up and convert your creative vision to reality.
- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Driving the sales through reseller network and driving alliances with potential partners to create multiple channels for new customer acquisition.
- Leading the strategies and team driving the business to grow 10X in next 3 years.
- Uncovering the growth path by building offline GTM channels.
- Driving team with recruitment, training program, setting process, goals & performance review.
- Driving strategies with planning experimentation and opening growth potential of driving sales through channels in India and further to global market.
- Designing processes, revenue projections and roadmap.
- Working with different team to plan & execute processes.
- Designing process for partners onboarding, training and success.
What you need to have:
- Experience in managing teams of channel sales and driving sales through alliances and reseller base.
- Experience working with management consulting firms, business process outsourcers, IT sourcing companies, marketing service providers, creative & digital agencies, analytics & business intelligence consultancies, and customer experience consultancies.
- Proven ability to communicate with partners at all levels within an organization.
- Excellent communication, presentation, negotiation & documentation skills.
- Understanding of all parts of a partner lifecycle, starting with profiling/recruitment.
What you will do:
- Taking care of new hire joining formalities
- Adhering to SOPs for hiring/ interview coordination with respective stakeholders
- Scheduling interviews, keeping in touch with candidates, recruitment agencies and hiring managers
- Maintaining database and personnel file updation
- Managing employee records file
- MIS Reporting
- Maintaining all employment records for hiring, onboarding, termination, leaves etc.
- Conferring with the management to develop or implement employee policies and procedures and updating all the paperwork
- Taking complete ownership of the background checks and the HRIS system
- Handling the onboarding activities and documentation
- Verifying attendance, hours worked, leaves as per the records and maintaining monthly attendance
- Managing of the employee exit formalities
- Managing of all the consultant contract, employee sourced and the related payments
- Tracking and updating the employee probation, confirmation, PIPetc
- Taking care of the statutory compliances
- Tracking all the reimbursements and other payments of the employees
- Working closely with cross functional team such as payroll, finance and talent acquisition to accomplish the desired tasks
- Grievance and queries handling in terms of payroll, HRIS, benefits etc.
- Employee engagement
- Managing the HR Compliances as a whole
Desired Candidate Profile
What you need to have:- Good experience in all generalist functions and HR coordination
- Excellent communication skills
- Good interpersonal and organizational skills
o Plan to ensure that the weekly and monthly targets are met for each and every individual of the team.
o Conduct reviews for the team members’ performance and take corrective actions, if any
• Marketing:
o Keep abreast of best practices and promotional trends and plan marketing activities
o Generate customer leads by running various marketing campaigns in their region
• Analytics:
o Utilize sales data to understand market trends and potential, and furnish reports
o Develop and optimize sales processes to continuously improve
• Sales:
o Present, promote and sell services using solid arguments to prospective customers
o Understand customer’s requirements and pitch services accordingly from the available product offerings of the company
o Heavily sales driven work, with a team handling of 10-20 people.
o Reach out to customers through cold calling and schedule for final sales
• Team handling experience of at least 3-4 years (Sales)
• Comfortable to work on the ground
• Strong people management skills and the inclination towards data-driven based decision-making approach
• Strong network to generate leads continuously for the team
• Ability to create a detailed plan to achieve the revenue targets expected in the company
• Manage the team effectively and achieve targets
• A strong network of brand/corporates and other channel partners for lead generation
• Ability to start rolling from Day 1
• Excellent knowledge of Microsoft Office
• Should be able to identify challenges of associates and guide the team for better conversions
• Must be self-driven and result oriented
• Strong written and verbal communication with impeccable attention to finer details
• Demonstrated leadership of leading initiatives and projects
• Highly motivated individuals who are performance-driven and goal-oriented
• Start-up (all-hands-on-deck) approach