11+ SPC Jobs in Delhi, NCR and Gurgaon | SPC Job openings in Delhi, NCR and Gurgaon
Apply to 11+ SPC Jobs in Delhi, NCR and Gurgaon on CutShort.io. Explore the latest SPC Job opportunities across top companies like Google, Amazon & Adobe.
Noida
7 - 15 yrs
₹10L - ₹20L / yr
Hardware
PCB
DFM
SPC
SMT
+3 more
Detailed Job Description :-
Responsible for end to end mapping and quality control of the projects
Responsible for Design evaluation of mobile phones from standpoint of hardware, schematic and PCB
layout.
Responsible for database management program for design evaluation from standpoint of HW and MD
design review
Ensure device quality and manufacturability are built into the development process to ensure good
process robustness from launch by incorporating DFMEA & DFM.
Conduct internal & external benchmarking of products and implementing QCD ideas.
Analysis of warranty failures on both process & design level by using SPC & Design guidelines (DFMEA
& DFM) and categorized into SMT process & design failures.
Project execution from KICK OFF phase to Mass Production by evaluating DFMEA, parts quality &
process validation.
Develop & execute test plans that address voice of customer (VOC) such as Reliability, Regression &
Functional testing for HW(PCB validation) & Mechanical at both part & product level.
Estimation of project pricing by bifurcation of key parts PCBA, HW components and mechanical
structure
Draft documents for process flow, design evaluation - DFMEA, TTM
Performance evaluation of DUT by Life cycle test, Temperature & humidity mapping, , short circuit
test, breakdown test, cell balancing, BMS parameter verification, self-discharge test, data sheet
verification.
Validation of HW key parts as Chipset (SoC), DRAM, LCD, TP and Speaker.
Responsible for planning of complete hardware and reliability testing of handset i.e. current
consumption, basic functioning and battery charging.
Responsible for benchmark hardware testing and comparison with DUT.
Responsible for debugging, simulation, and analyzing hardware quality issues.
Understanding of HW architecture, PCB schematic and layout.
Review hardware stack for process feasibility and market failure.
Performing risk assessment to cover all lesson learnt of market issues.
Understanding of RF instrument functioning & testing of hardware for calls functioning.
Create detailed, comprehensive and well-structured test plans and test cases.
Estimate, prioritized, plan and coordinate testing activities.
Responsible for end to end mapping and quality control of the projects
Responsible for Design evaluation of mobile phones from standpoint of hardware, schematic and PCB
layout.
Responsible for database management program for design evaluation from standpoint of HW and MD
design review
Ensure device quality and manufacturability are built into the development process to ensure good
process robustness from launch by incorporating DFMEA & DFM.
Conduct internal & external benchmarking of products and implementing QCD ideas.
Analysis of warranty failures on both process & design level by using SPC & Design guidelines (DFMEA
& DFM) and categorized into SMT process & design failures.
Project execution from KICK OFF phase to Mass Production by evaluating DFMEA, parts quality &
process validation.
Develop & execute test plans that address voice of customer (VOC) such as Reliability, Regression &
Functional testing for HW(PCB validation) & Mechanical at both part & product level.
Estimation of project pricing by bifurcation of key parts PCBA, HW components and mechanical
structure
Draft documents for process flow, design evaluation - DFMEA, TTM
Performance evaluation of DUT by Life cycle test, Temperature & humidity mapping, , short circuit
test, breakdown test, cell balancing, BMS parameter verification, self-discharge test, data sheet
verification.
Validation of HW key parts as Chipset (SoC), DRAM, LCD, TP and Speaker.
Responsible for planning of complete hardware and reliability testing of handset i.e. current
consumption, basic functioning and battery charging.
Responsible for benchmark hardware testing and comparison with DUT.
Responsible for debugging, simulation, and analyzing hardware quality issues.
Understanding of HW architecture, PCB schematic and layout.
Review hardware stack for process feasibility and market failure.
Performing risk assessment to cover all lesson learnt of market issues.
Understanding of RF instrument functioning & testing of hardware for calls functioning.
Create detailed, comprehensive and well-structured test plans and test cases.
Estimate, prioritized, plan and coordinate testing activities.
Read more
Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Bengaluru (Bangalore), Pune, Bhopal, Jaipur
4 - 6 yrs
₹4L - ₹20L / yr
Amazon Web Services (AWS)
PythonSageMaker
MLOps
Role - MLops Engineer
Required Experience - 4 Years
Location - Pune, Gurgaon, Noida, Bhopal, Bangalore
Mode - Hybrid
Key Requirements:
- 4+ years of experience in Software Engineering with MLOps focus
- Strong expertise in AWS, particularly AWS SageMaker (required)
- AWS Data Zone experience (preferred)
- Proficiency in Python, R, Scala, or Spark
- Experience developing scalable, reliable, and secure applications
- Track record of production-grade development, integration and support
Read more
Bengaluru (Bangalore), Pune, Hyderabad, Noida
3 - 9 yrs
₹5L - ₹24L / yr
AS/400 Control Language
SCOBOL
IBM DB2
Requirements:
- Undergraduate degree or equivalent experience.
- Working knowledge of AS400-Cobol.
- Familiarity with CL and DB2
- Basic knowledge of theories, practices, and procedures in a function or skill.
- Willing to depend on others for instruction, guidance, or direction.
Read more
Gurugram, Noida, Mohali, Indore
2 - 5 yrs
₹7L - ₹15L / yr
Blockchain
Ethereum
Hyperledger
Solidity
Technical Experience
- Solid understanding of and experience in BlockChain Development preferred
- 2+ years of Blockchain application development experience on platforms such as Ethereum, Hyperledger, BigchainDb, Multi-Chain.
- Experience in solution building on Blockchain technology.
- Experience on development tools such as Geth, Hyperledger Fabric/Sawtooth, Composer, Solidity Remix Functional
- Basic understanding of Web applications architecture and protocols.
- Any additional expertise with Python, containerization (Docker) and additional Cloud exposure also a huge plus
- Any previous integration expertise, Strong in Agile, Banking or Financial Service development expertise, as well as software development in a large Enterprise environment, also required Security Architecture / Cryptography
- Front-end development experience in HTML, CSS, JavaScript, ES6/TypeScript Angular, Node.js, ReactJS .
Read more
Noida
0 - 1 yrs
₹3L - ₹4.5L / yr
Adobe Photoshop
Adobe XDJob Description
We are looking for a talented UI/UX Designer to join our team. You should transform the software into handy products for the clients.
Responsibilities
- Collect and examine the needs of the user.
- Consult engineers and product designers regarding the product.
- Plan and develop new visual designs for computers, smartphones, and digital products.
- Creating user flows, PSDs, wireframes, prototypes and mockups.
- Design user interfaces elements mainly menus, widgets, tabs, etc.
- Illustrate the functions of the website and develop UI mock-ups and prototypes.
- Create tables, sketches, filters, images, and other websites/applications graphic designs.
- Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
- Review and edit the mock-ups according to the client's feedback.
- Creating user-centered designs by understanding business requirements, and user feedback.
- Monitor and manage the previously developed systems.
- Conduct user tests of developed applications to evaluate user experience.
- Stay updated with information on the latest UI trends and design skills.
- Designing UI elements such as input controls, navigational components and informational components
Creating original graphic designs (e.g., images, sketches and tables)
Identifying and troubleshooting UX problems (e.g., responsiveness) - Requirements
- BS in Computer Science or Graphics Designing. BFA applicants will also be preferred.
- Proven 2 years or more of experience as a UX /UI Designer, https://resources.jobsoid.com/job-descriptions/design/ui-designer">UI Designer, https://resources.jobsoid.com/job-descriptions/design/ux-designer">UX Designer or a similar role.
- Proven background of graphic designing projects related to web and mobile applications.
- Proficiency in Adobe XD, Adobe Illustrator, Figma.
- Basic HTML5, CSS3, and JavaScript skills are a plus
- Strong understanding of wireframe tools.
- Strong communication skills and a team-building spirit.
- Good time management skills.
- Strong knowledge of responsive and interactive designs
- Making Wireframes
- Reviewing and Updating Userflow as per needs
- Strong design thinking skills.
- Exceptional attention to detail.
- You will be responsible for :
- Designing Android and IOS Applications
- - Identifying and troubleshooting UX problem- Implement business rules and validations as per project requirements.
- - Adhere to Design & Code guidelines.
Read more
Pune, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
5 - 10 yrs
₹5L - ₹10L / yr
Operations
Supply Chain Management (SCM)
Operational efficiency
What is Fraazo?
FRAAZO is India's fastest growing D2C Consumer Internet Brand which is currently serving happy customers in multiple cities
FRAAZO was born with a mission to provide high quality and hygienic produce to customers –
straight from the Farm to Doorstep (A farm to fork model company) within 18 hours. It constantly works towards this goal until it finally becomes the face of “direct fresh farm supplies”. A community intending to scale their behavior to create a utopia where being a reliable source of best produce
is the norm and not the exception.
To build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.At FRAAZO you will be working alongside with a group of incredibly passionate and driven people
who have complete freedom to chase down their goals in a totally uninhibited manner.
Here’s what will be in store for you at FRAAZO once you join us as Operation Excellence
About the Role:
Fraazo is looking for a operation excellence that will support the Supply Chain Optimization and Excellence Team to drive efficiencies across the entire supply chain process.You will be joining a dynamic team which is working towards making Fraazo leader in the FMCG Retail. He/ She will
responsible for You will engage with our Supply Chain to promote the trends of our metrics towards high-quality benchmarks.
What will you do:
Prepare Master plan and Drive 5S implementation across all Collection Centres and
Dark stores etc.,
Prepare SOP (Standard operating Procedures) and Work instructions and Daily
Routines for all positions and train the members and ensure the adherence at all levels;
Planning and Training of the team members on 5S, GMP, GWP, Hygiene
Practices,Food safety,QA Specifications etc.,
Conducting 5S and GMP/Food Safety Audits and ensuring the regulatory /statuatory
compliances as applicable.
Drive Improvement Projects like Wastage optimization, Availability improvemet,
Productivity Enhancement etc., using DMAIC/Six Sigma methodology;
Drive and ensure the Quality of Products from Collection Centre (CC) to Dark Stores
(DS) and up to the end Consumer.
Ensure Documentation at all levels through continuos monitoring and Auditing;
Training of the team members on Quality Specifications, Defect Matrix etc.,
RCA (Root Cause Analysis) Tool usage for optimizing the losses/defects generated
and Customer complaints etc.,
Drive Suggestion/Rewards and Recognitions/Idea work shops as per the Road map.
Drive 5S and KAIZEN culture across all areas.
Coordinate with HR team on execution of the Training Calendar as per the Plan
across all areas
Liason with the key stake holders like Operations/Procurement/Last mile /Middle mile
operation team etc.,
Internal and External Benchmarking of for all Product categories for ensuring the
quality consistency.
Creating and sustaining a dynamic environment that fosters development
oppurtunities by evaluating and motivating high performance amongst the team
members.
Drive the Horizantal replication of Good practices within the organization/Bench mark
organization etc.,
You should apply If you have:
B.E. (Mechanical/Food technology/Agriculture/Electrical)
5-8 Years in FMCG/Food processing MNC in Production
Management/QA/TPM/OE/Six Sigma etc., or in VnF Groceries experience in QA
with knowledge of TPM/Six sigma/operational excellence practices;
Life at FRAAZO
Working at FRAAZO would instantly make you realise one thing: you are working with the best
talent around you. Not just in the role you occupy, but everywhere you go. At FRAAZO, people
always have talent up their sleeves. With the right company, even conversations can be
rejuvenating. At FRAAZO, we guarantee a good company.
To make things smoother and to make sure you spend time and energy only on the most important
things, FRAAZO strives to make every process transparent.
There are many more such eccentricities that make FRAAZO what it is but that’s for one to
discover. If you feel at home reading this, get in touch.
FRAAZO is India's fastest growing D2C Consumer Internet Brand which is currently serving happy customers in multiple cities
FRAAZO was born with a mission to provide high quality and hygienic produce to customers –
straight from the Farm to Doorstep (A farm to fork model company) within 18 hours. It constantly works towards this goal until it finally becomes the face of “direct fresh farm supplies”. A community intending to scale their behavior to create a utopia where being a reliable source of best produce
is the norm and not the exception.
To build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.At FRAAZO you will be working alongside with a group of incredibly passionate and driven people
who have complete freedom to chase down their goals in a totally uninhibited manner.
Here’s what will be in store for you at FRAAZO once you join us as Operation Excellence
About the Role:
Fraazo is looking for a operation excellence that will support the Supply Chain Optimization and Excellence Team to drive efficiencies across the entire supply chain process.You will be joining a dynamic team which is working towards making Fraazo leader in the FMCG Retail. He/ She will
responsible for You will engage with our Supply Chain to promote the trends of our metrics towards high-quality benchmarks.
What will you do:
Prepare Master plan and Drive 5S implementation across all Collection Centres and
Dark stores etc.,
Prepare SOP (Standard operating Procedures) and Work instructions and Daily
Routines for all positions and train the members and ensure the adherence at all levels;
Planning and Training of the team members on 5S, GMP, GWP, Hygiene
Practices,Food safety,QA Specifications etc.,
Conducting 5S and GMP/Food Safety Audits and ensuring the regulatory /statuatory
compliances as applicable.
Drive Improvement Projects like Wastage optimization, Availability improvemet,
Productivity Enhancement etc., using DMAIC/Six Sigma methodology;
Drive and ensure the Quality of Products from Collection Centre (CC) to Dark Stores
(DS) and up to the end Consumer.
Ensure Documentation at all levels through continuos monitoring and Auditing;
Training of the team members on Quality Specifications, Defect Matrix etc.,
RCA (Root Cause Analysis) Tool usage for optimizing the losses/defects generated
and Customer complaints etc.,
Drive Suggestion/Rewards and Recognitions/Idea work shops as per the Road map.
Drive 5S and KAIZEN culture across all areas.
Coordinate with HR team on execution of the Training Calendar as per the Plan
across all areas
Liason with the key stake holders like Operations/Procurement/Last mile /Middle mile
operation team etc.,
Internal and External Benchmarking of for all Product categories for ensuring the
quality consistency.
Creating and sustaining a dynamic environment that fosters development
oppurtunities by evaluating and motivating high performance amongst the team
members.
Drive the Horizantal replication of Good practices within the organization/Bench mark
organization etc.,
You should apply If you have:
B.E. (Mechanical/Food technology/Agriculture/Electrical)
5-8 Years in FMCG/Food processing MNC in Production
Management/QA/TPM/OE/Six Sigma etc., or in VnF Groceries experience in QA
with knowledge of TPM/Six sigma/operational excellence practices;
Life at FRAAZO
Working at FRAAZO would instantly make you realise one thing: you are working with the best
talent around you. Not just in the role you occupy, but everywhere you go. At FRAAZO, people
always have talent up their sleeves. With the right company, even conversations can be
rejuvenating. At FRAAZO, we guarantee a good company.
To make things smoother and to make sure you spend time and energy only on the most important
things, FRAAZO strives to make every process transparent.
There are many more such eccentricities that make FRAAZO what it is but that’s for one to
discover. If you feel at home reading this, get in touch.
Read more
Greater Noida, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
3 - 10 yrs
₹10L - ₹15L / yr
NodeJS (Node.js)
JavaPythonFullstack Developer
PostgreSQLAbout us:
We are a team of software avengers, passionate engineers & thinkers designing the future of education. The company has its roots from IIT, IIM Alumni and various SMEs in education space. Here, we all work together with & for a single dream; ‘Education For Everyone, Everywhere.’
Dizvik is an EdTech product-based tech start-up working on exciting technologies & latest tech amendments. We use technology as an effective & efficient tool to create things that are impactful & make education easier. Artificial Intelligence, Augmented Reality, Robust Media Streaming are few of our core areas.
We are a crazy bunch of people having multiple personas always trying to keep things light-hearted! Our roots are not new, the company is nurtured by the well established group excelling since 2003. The founders of Dizvik Technologies own multiple companies & one of those is Dhyeya Educational Services Private Limited (Dhyeya IAS) having more than 20 offline Institutes/Centers in India.
Role Description:
The ideal candidate will be responsible for designing and developing highly scalable, reliable and fault-tolerant micro-services based applications for the company. Using Node Js, Python, MongoDB, PostgreSql, JWT, Cassandra, AWS, Docker, Kubernetes, Kafka, Rabbitmq, Redis, Middlewares, CDN, Elasticsearch, this candidate will be able to translate user and business needs into functional and enterprise level product.
Salary Range: 10 LPA to 25 LPA
Job Responsibilities:
- Designing and developing highly scalable, reliable and fault-tolerant backend architectures & applications for the company.
- Coordinate with cross-functional teams (Mobile, DevOps, Data, UX, QA, etc.) on planning and execution.
- Communicate, collaborate and lead the work & team effectively across distributed features
- Owning and working end-to-end on application – from system (server, deployment, configuration management) to back end (container, application, and database).
Requirements:
- Bachelor’s degree or equivalent in Computer Science.
- 3+ years of experience in backend technologies: Node Js, Python, MongoDB, PostgreSql, JWT, Cassandra, AWS, Docker, Kubernetes, Kafka, Redis, Middlewares, CDN, Elasticsearch etc.
- Implementation of security and data protection.(CSRF/JWT/ORM and various middleware/DB security implementations).
- Strong problem-solving skills, algorithmic skills, and data structures experience.
- Ability to design and implement low latency RESTful services in Monolith & Microservice both the architectures.
- Data modelling experience in both Relational and NoSQL databases.
- Ability to understand and implement Continuous Integration and Continuous Delivery.
- Experience in troubleshooting server performance memory issues, GC tuning, resource leaks, etc.
- Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks.
- Experience in versioning systems like GitHub, SVN, gitlab etc.
Read more
Delhi, Gurugram (Gurgaon), Noida, Ghaziabad, Faridabad
3 - 7 yrs
₹6L - ₹8L / yr
Mobile App Design
User Experience (UX) Design
Adobe Indesign
Adobe Dreamweaver
Adobe Photoshop
+2 more
About Us :
We are a Fintech Start up (in stealth mode) targeting to capture $ 900 BN consumer lending opportunity. We are building platform of the future in which the offline / online merchants would be able to expand their consumer base. We also empower merchants to collect payment digitally and help build their identity through our offerings. Consumers would be able to make their purchase decisions and would get the options to convert their purchases in to easy EMIs The founders brings over 3 decade of banking & financial services experience with strong market connect to bring required resources (like Customer, Capital, relevant business team etc.). Detailed business model can discussed during the meeting process.
About you : As our new mobile designer, you will work closely with the mobile product team. Your primary goals will be to design the next generation of mobile websites, apps and other mobile interfaces across multiple platforms such as iOS, Android, Windows, and mobile web.
Responsibilities :
- Collaborate with cross-functional product teams to implement an enterprise-wide Frontend design strategy
- Execute all visual designs, from initial concept through development hand-off - Synthesize complex, abstract business requirements into meaningful and usable designs
- Bring the customer and product owners visions to life by conducting research, wireframing, sketching, prototyping, and designing user interfaces
- Establish and promote design guidelines, best practices and standards.
- Help maintain a design library and style guide to ensure a consistent look and feel across various products.
-Develop intuitive, usable, and engaging interactions and visual designs for mobile.
-Research and track advancements in mobile application design patterns.
-Break any design problem down into viable actionable chunks and solve them with clarity and precision.
-Staying in the loop and on top of the latest standards, changes, trends in the mobile design field.
- Use storytelling and visualization skills to present and defend your design decisions to team members and stakeholders
Requirement:
-4+ years of Mobile App Design or related experience
- Experience across all phases of product design from research to ideation, design iteration, prototyping, and delivering high-fidelity UI designs.
- Excellent visual design skills and proficiency in design tools, such as Adobe InDesign, Dreamweaver, Illustrator, and Photoshop
- Ability to solve problems creatively and clearly articulate design solutions to stakeholders - Bachelors degree in Graphic Design, User Experience Design, or related field
- Strong portfolio demonstrating experience creating user-centered design solutions across multiple interfaces and screen sizes
- Comfortable designing for web and mobile devices
-Strong graphic design skills, with a good understanding of typography, intuitive layouts and palate development.
Location: Delhi- Okhla
Compensation :
- In line with Industry best practices /- We have an energetic workplace environment where we welcome innovative ideas and offers growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch.
We are a Fintech Start up (in stealth mode) targeting to capture $ 900 BN consumer lending opportunity. We are building platform of the future in which the offline / online merchants would be able to expand their consumer base. We also empower merchants to collect payment digitally and help build their identity through our offerings. Consumers would be able to make their purchase decisions and would get the options to convert their purchases in to easy EMIs The founders brings over 3 decade of banking & financial services experience with strong market connect to bring required resources (like Customer, Capital, relevant business team etc.). Detailed business model can discussed during the meeting process.
About you : As our new mobile designer, you will work closely with the mobile product team. Your primary goals will be to design the next generation of mobile websites, apps and other mobile interfaces across multiple platforms such as iOS, Android, Windows, and mobile web.
Responsibilities :
- Collaborate with cross-functional product teams to implement an enterprise-wide Frontend design strategy
- Execute all visual designs, from initial concept through development hand-off - Synthesize complex, abstract business requirements into meaningful and usable designs
- Bring the customer and product owners visions to life by conducting research, wireframing, sketching, prototyping, and designing user interfaces
- Establish and promote design guidelines, best practices and standards.
- Help maintain a design library and style guide to ensure a consistent look and feel across various products.
-Develop intuitive, usable, and engaging interactions and visual designs for mobile.
-Research and track advancements in mobile application design patterns.
-Break any design problem down into viable actionable chunks and solve them with clarity and precision.
-Staying in the loop and on top of the latest standards, changes, trends in the mobile design field.
- Use storytelling and visualization skills to present and defend your design decisions to team members and stakeholders
Requirement:
-4+ years of Mobile App Design or related experience
- Experience across all phases of product design from research to ideation, design iteration, prototyping, and delivering high-fidelity UI designs.
- Excellent visual design skills and proficiency in design tools, such as Adobe InDesign, Dreamweaver, Illustrator, and Photoshop
- Ability to solve problems creatively and clearly articulate design solutions to stakeholders - Bachelors degree in Graphic Design, User Experience Design, or related field
- Strong portfolio demonstrating experience creating user-centered design solutions across multiple interfaces and screen sizes
- Comfortable designing for web and mobile devices
-Strong graphic design skills, with a good understanding of typography, intuitive layouts and palate development.
Location: Delhi- Okhla
Compensation :
- In line with Industry best practices /- We have an energetic workplace environment where we welcome innovative ideas and offers growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch.
Read more
Remote, Bengaluru (Bangalore), NCR (Delhi | Gurgaon | Noida), Patna, Singapore
1 - 10 yrs
₹3L - ₹7L / yr
JavascriptFullstack Developer
Django
React.jsAmit, Gokul and Bryan are a deep tech research team from NUS.
They are solving the problem of advertisers and marketing agencies trying to reach out to rural villagers to increase market penetration of their products. The current method of posters, wall advertisements and billboards are static and doesn’t allow for targeted messaging. The team intend to roll out a network of low-cost interactive screens to these rural villagers.
We are looking for a Full Stack developer to develop the Frontend and backend for the advertisers portal. This is a new age platform connecting advertisers with villages through the smart advertisement boards.
They are solving the problem of advertisers and marketing agencies trying to reach out to rural villagers to increase market penetration of their products. The current method of posters, wall advertisements and billboards are static and doesn’t allow for targeted messaging. The team intend to roll out a network of low-cost interactive screens to these rural villagers.
We are looking for a Full Stack developer to develop the Frontend and backend for the advertisers portal. This is a new age platform connecting advertisers with villages through the smart advertisement boards.
Read more
Remote, NCR (Delhi | Gurgaon | Noida), Haryana
3 - 4 yrs
₹4L - ₹6L / yr
Quality audit
Voice processing
Compliance
Quality improvement
Quality control
+1 more
Desired Skills: ➢ Min. 2 + years of experience of working as a QA or Sr QA for a US, UK or Australian process (Voice Process)
Must be Graduate
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management
Must be Graduate
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management
Read more
NCR (Delhi | Gurgaon | Noida)
0 - 1 yrs
₹2L - ₹5L / yr
Content Writing
Creative Writing
Script Writing
Subject Matter Experts (SMEs) need to develop content and alt text as per need basis, on the basis of requirements received from the client. We look forward to people working on both full-time and part time basis.
We are looking for people with good English (with excellent capacity to write), eye for detail, precision, and being concise as per the requirement of the project.
We provide the option to work from home occasionally, provided the candidate is able to demonstrate a certain level of commitment, and sincerity to work.
The right candidate also needs to understand the importance of deadlines and adhere strictly to them.
There are growth opportunities for the right candidate, with the passage of time, and enhancement in skill set.
Money shall never be a constraint for the right candidate.
Read more
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