11+ EPC Jobs in Kolkata | EPC Job openings in Kolkata

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow the insurance company's client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service delivery to SME clients. 

Skills and Qualifications:

• Excellent communication, interpersonal, and negotiation skills. 
• Proven track record of achieving sales targets and identifying new business opportunities. 
• Understanding of various insurance products and policies relevant to SMEs. 
• Providing customer service and building long-term relationships. 
• Well Experienced & Familiarity with the unique needs and challenges of SME businesses. 
• Bachelor’s Degree.

Company: Nico Digital India Pvt. Ltd.

Location: Kolkata

Department: Sales & Growth

Experience: 2–7 years

Salary:- 35000-60,000/Month

About Nico Digital

Nico Digital Pvt. Ltd. is a Kolkata-based digital marketing and transformation agency founded in 2010, specializing in SEO-led growth, performance marketing, and digital strategy. The company works with SaaS, B2B, D2C, and global brands to drive scalable and measurable business outcomes.

Role Overview

We are seeking a high-performing Sales / Business Development professional to drive client acquisition and revenue growth across domestic and international markets. The role focuses on selling SEO, performance marketing, paid media, and digital growth solutions to businesses looking to scale.

Key Responsibilities

·        Identify and acquire new clients across SaaS, B2B, D2C, and eCommerce sectors

·        Generate qualified leads through outbound outreach, networking, referrals, and inbound channels

·        Pitch Nico Digital’s services including:

o   SEO (technical, content, link building)

o   Performance marketing (Google Ads, Meta Ads)

o   Digital strategy & growth consulting

·        Understand client business goals and propose customized marketing solutions

·        Build strong relationships with founders, marketing heads, and decision-makers

·        Own the full sales cycle: lead generation → pitch → negotiation → closure

·        Collaborate with internal SEO, performance, and strategy teams for solutioning

·        Maintain CRM, pipeline tracking, and sales forecasting

·        Stay updated on digital marketing trends and competitor offerings

Key Requirements

• 2–7 years of experience in Sales / BD (preferably digital marketing, SEO, or agency)
• Strong understanding of SEO, paid media, or digital marketing services
• Proven ability to close deals and meet revenue targets
• Excellent communication, presentation, and negotiation skills
• Experience in consultative / solution-based selling
• Ability to work in a fast-paced, performance-driven environment

What We Offer

• Competitive fixed + performance-based incentives
• Opportunity to work with global brands and high-growth startups
• Fast-growth, entrepreneurial work environment 

Senior ETL developer in SAS

We are seeking a skilled and experienced ETL Developer with strong SAS expertise to join

our growing Data Management team in Kolkata. The ideal candidate will be responsible for

designing, developing, implementing, and maintaining ETL processes to extract, transform,

and load data from various source systems into Banking data warehouse and other data

repositories of BFSI. This role requires a strong understanding of Banking data warehousing

concepts, ETL methodologies, and proficiency in SAS programming for data manipulation

and analysis.

Responsibilities:

• Design, develop, and implement ETL solutions using industry best practices and

tools, with a strong focus on SAS.

• Develop and maintain SAS programs for data extraction, transformation, and loading.

• Work with source system owners and data analysts to understand data requirements

and translate them into ETL specifications.

• Build and maintain data pipelines for Banking database to ensure data quality,

integrity, and consistency.

• Perform data profiling, data cleansing, and data validation to ensure accuracy and

reliability of data.

• Troubleshoot and resolve Bank’s ETL-related issues, including data quality problems

and performance bottlenecks.

• Optimize ETL processes for performance and scalability.

• Document ETL processes, data flows, and technical specifications.

• Collaborate with other team members, including data architects, data analysts, and

business users.

• Stay up-to-date with the latest SAS related ETL technologies and best practices,

particularly within the banking and financial services domain.

• Ensure compliance with data governance policies and security standards.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience as an ETL Developer, preferably within the banking or financial

services industry.

• Strong proficiency in SAS programming for data manipulation and ETL processes.

• Experience with other ETL tools (e.g., Informatica PowerCenter, DataStage, Talend)

is a plus.

• Solid understanding of data warehousing concepts, including dimensional modeling

(star schema, snowflake schema).

• Experience working with relational databases (e.g., Oracle, SQL Server) and SQL.

• Familiarity with data quality principles and practices.

• Excellent analytical and problem-solving skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.

• Understanding of regulatory requirements in the banking sector (e.g., RBI guidelines)

is an advantage.

Preferred Skills:

• Experience with cloud-based data warehousing solutions (e.g., AWS Redshift, Azure

Synapse, Google BigQuery).

• Knowledge of big data technologies (e.g., Hadoop, Spark).

• Experience with agile development methodologies.

• Relevant certifications (e.g., SAS Certified Professional).

What We Offer:

• Competitive salary and benefits package.

• Opportunity to work with cutting-edge technologies in a dynamic environment.

• Exposure to the banking and financial services domain.

• Professional development and growth opportunities.

• A collaborative and supportive work culture.

EXCELLENT OPENING FOR AUSSIES ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Aussie Energy Sales Process (Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:

Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)

Desired Candidate Profile

* Should have convincing Capabilities and selling skills.

* Excellent English Communication Skills.

* Basic Computer Knowledge.

* Qualification No Bar.

* Min 1 year experience in Outbound Sales Process. (Tech Support experience not counted) .

Perks and Benefits

* Fixed Shift with Fixed Week OFF (Sunday & Saturday)

* Office Timings: 5am- 2:30am( Early Morning )

* Salary on Time (1st of every month).

* No Salary Deduction for Target

* Monthly Performance Bonus.

* Uncapped Incentives & Commissions.

* Referral Bonus.

* Pickup & Drop or Transport Allowance Provided.

* No Salary Deduction for Target

* Monthly Performance Bonus.

To apply call HR Team

JOB DETAILS

Job Title: Call Associate Executive required For US Energy Sales Process | Night Shift

Company: Paygeek Soft Solutions ( DWC Technologies )

PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the USA Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:

Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)

Salary Range: ₹15,000.00 - ₹25,000.00 per month

For any query please call HR Team

Office location Address : 

 Mani Casadona, 10th Floor, Office # 08 Plot #2 F/4, Action Area, Action Area 1D, #2 F, Newtown, Kolkata, West Bengal 700156 .

Responsibilities

• Preferred 1-3 years experience as Laravel Developer.
• Proven experience using PHP framework Laravel
• Troubleshooting issues in the implementation and debug builds.
• Writing server-side web application logic, back-end components, connect the application with other web services & support the front-end developers.
• Ability to perform UI/backend tests to optimize performance.
• Guide and Mentor other developers
• Hands-on experience in building and integrating API.
• Hands on experience in backend and frontend technologies.

Requirements:

• A degree in programming, computer science, or a related field.
• Excellent knowledge of PHP MVC architecture and OOP programming style.
• Proficiency in HTML and JavaScript.
• Knowledge of database design and querying using SQL.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name preferred.
• Must be able to fix bugs and errors and develop scalable apps
• Problem-solving skills and critical mind set.
• Ability to lead teams.
• Ability to work individually and handle clients.

7+ YOE in IT / Software Development and Services Industry

B.Tech/BE, Bachelor in Tech domain from Tier 1 College / Univesity

MBA or Masters from Top B schools or Tier 1 College / Univesity

Preferred with work experience in software frameworks, technologies, and programming languages.

• Develop and implement operational strategies: Develop and implement operational strategies to ensure the smooth functioning of the organization. This includes developing policies and procedures, managing resources, and monitoring performance metrics.

• Lead project teams: ensure the successful completion of projects within the allotted time and budget. This involves planning, organizing, and controlling project activities, as well as communicating with stakeholders to ensure project objectives are met.

• Manage resources: managing the resources required for both day-to-day operations and project delivery. This includes budgeting, resource allocation, and procurement of materials and services.

• Analyze data to identify areas for improvement and to make informed decisions regarding operational and project-related issues. This involves using data analysis tools and techniques to collect, organize, and interpret data.

• Ensure compliance ensures that the organization is compliant with legal and regulatory requirements. This includes implementing policies and procedures to ensure compliance with applicable laws and regulations.

• Build relationships and maintain relationships with stakeholders and employees. This involves effective communication, negotiation, and conflict-resolution skills.

• Develop and mentor team members developing and mentoring team members to enhance their skills and knowledge. This includes providing training, coaching, and feedback to team members to ensure they are equipped to perform their roles effectively.

• Work with departmental heads, managers, and other stakeholders to develop team goals and delegate tasks to the appropriate team member.

• Create and communicate a clear list of expectations and goals for team members to follow.

• Offer emotional support to project team members and make people feel valued.

• Maintain frequent communication to offer encouragement, amend tasks, and provide updates on goal progress.

• Implement incentives to keep the team motivated and focused on their daily tasks and project goals.

• Provide frequent feedback on employee performance, address weaknesses or inefficiencies, and offer support to improve skill gaps.

• Nurture collaboration amongst team members, Create a workspace that encourages creativity and innovation to get the most out of the team, and Quickly and effectively resolve team conflicts.

Basic Qualifications:

Education: A bachelor's degree/ master's degree or higher. administration, management, engineering, or operations management is often required.

B.Tech/BE, Bachelor in Tech domain from Tier 1 or 2 College / Univesity

MBA or Masters from Top B schools or Tier 1 College / Univesity

Experience: 7-10 years of relevant work experience in operations management, project management, or a related field is required.

Preferred with work experience in software frameworks, technologies, and programming languages.

Basic Skills:

• Team Management

• Communication

• Listening

• Conflict Resolution

• Team Leadership

• Organizational skills

• Critical Thinking

• Time Management

Job location:

Kolkata (Work from Office)

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

Mandatory Skills required:

1. Ability to translate business requirements into technical requirements for QlikView

2. Perform detailed analysis of source systems and source system data and model that data in

Qlikview

3. Design, develop, and test QlikView scripts to import data from source systems, data feeds, flat files

to create Qlik marts

4. Proficiency with QlikView Scripting, use of complex QlikView functions,

advanced QlikView Expressions, experience with complex data models and optimization of data

model for query performance to create Qlik Marts

5. Architecture optimization ( includes hardware sizing , security setup , performance tuning )

6. Development of Qlikview/ QlikSense

• Demonstrate, present and promote services to salons, spas & gyms (Beauty & Wellness Industry)
• Should have excellent verbal & presentation skills
• Knowlege of local language is a must
• Should be inovative and target driven
• Willing to travel
• Demonstrate honesty & integrity