
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management

Similar jobs
Roles and Responsibilities
1. Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2. Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3. Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4. Oversee and facilitate MHFAI instructors for training and upskilling.
5. Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6. Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7. Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8. Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9. Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11. Provide support in other operational functions of MHFA as needed.
Requirements:
· 4-10 years in Counselling psychology and / or mental health training
· Qualification: Education in Counselling / Medical Psychology
· Experience in clinical work
· Exposure to mental health training
· Experience of having previously worked in organized group is desirable
Read less
OZiva is India's leading clean label active nutrition brand, combining modern science & ancient Ayurveda.
OZiva is a startup founded by IIT, INSEAD, and Mumbai University alumni with an existing vision to help
people lead a healthier & better lifestyle.
Manager - Performance Marketing
● Creating Campaigns in Google ads, Facebook marketing & other online marketing Platforms
● Keyword Research & Monitoring
● Writing Ad copy/description
● Basic knowledge of Google Sheets
● Must be proficient in the English Language
● Monitors the latest trends in social media, including advertising formats, channels and technologies in order
to improve campaign performance and provide recommendations
● Compile data across several platforms and create weekly/monthly reports, including analysis for insights,
optimizations and future strategy development
● Displays organizational capabilities to track progress, execution and consistency of social advertising
campaigns
● Running Email/SMS Campaigns
● Demonstrates understanding of and ability to facilitate and manage forecasting, budgeting and pacing,
campaign creation and optimization
● Coordinate with Ad Agencies & take regular updates
● Coordinate with content team to get the required creatives
● Coordinate with production team to ensure inventory is in place before running campaigns


Python/Django Developer will be responsible for implementing the relevant Server-Side Architecture for a Web Application based on the client's requirement for new and existing products. The primary focus will be on the development of software packages ensuring high quality and ease of usability to requests from various teams.
Duties & Responsibilities:
- Writing reusable, testable and efficient code
- Design and Implementation of low-latency, user-friendly web and mobile-based applications
- Devise and develop user-friendly software solutions for automation of industry processes
- Contribute to design reviews and discussions across software teams.
- Following strict security protocols without any deviation is of prime importance.
- Implementing DevOps in all projects and establishing best practices in the team.
Preferred Skills & Knowledge:
- Strong programming skills in Python/Django
- Experience with Angular, JavaScript frameworks/libraries
- Hands-on experience with MySQL, PostgreSQL or other RDBMS
- Experience with Web application security and secure coding practices
- Strong Analytical thinking and problem-solving ability
- Familiarity with software collaboration tools - GIT
- Ability to work with a distributed and diverse team of researchers and developers.
- Excellent English language communication skills, both written and verbal.
- High level of innovation and motivation
● Proven work experience as a Back-end developer.
● In-depth understanding of the entire web development process (design, development and deployment).
● Proficient in Java, with a good knowledge of its ecosystems
● Basic understanding of JVM, its limitations, weaknesses, and workarounds
● Ability to decide when to use relational vs NoSQL databases and must be experienced with at least one of
the relational databases (MySQL) as well as experience with ElasticSearch will be good to have
● Familiarity with concepts of MVC, JDBC, and RESTful
● Experience with Spring, Spring Boot, Spring MVC
● Experience in CI/CD and Cloud technologies
● Expertise in developing enterprise-level web applications and RESTful APIs using MicroServices, with
demonstrable production-scale experience
● Familiarity with front-end languages (e.g. HTML, JavaScript and CSS) - Not mandatory
● Participation in coding competitions such as hackathon, hackerrank will be added advantage.
About us:
Ufinity Ventures is a young and dynamic company that works with international clients. For the current opportunity, the candidate will work (Remotely) with our client (mentioned below).
Job Background:
The " DROOLS Expert -Developer to deliver DROOLS-based development" role is dedicatedly for the client and managed by Ufinity Ventures.
Job Description :
We require a hands-on developer to deliver DROOLS-based development for Regulatory Reporting. (DROOLS is an open source technology by JBoss used in the rules-based implementation. )
This developer should have current hands-on experience with Core Java, Generics, Collections, Concurrency, and Design Patterns; experience with testing frameworks (JUnit/TestNG/Fitness) and concepts (Test Driven Development, Regression, and Parametric testing); knowledge of various configuration /source code management tools (SVN, Maven, Git); and developing software in Agile environment.
Your profile:
- Ability to learn quickly, and independently in a fast-paced environment
- Excellent time-management, multi-tasking, and communication skills
- Superior analytical and problem-solving abilities
About our partner
Our partner is reinventing enterprise software through Agile Intelligence for the Enterprise – a fusion of data, artificial intelligence, and cloud technologies that provides unparalleled business value. Their multi-tiered enterprise offerings include the award-winning platform-as-a-service, ELEMENT™, which enables organizations to build enterprise AI applications at scale for any domain quickly and at a fraction of the cost of alternatives. Our partner and its global associates also provide industry-proven applications that are ready-made and fully customisable for rapid ROI. These offerings are generating billions of dollars in economic value through digital transformation at renowned global brands.


Be a part of the growth story of a rapidly growing organization in AI. We are seeking a passionate Machine Learning (ML) Engineer, with a strong background in developing and deploying state-of-the-art models on Cloud. You will participate in the complete cycle of building machine learning models from conceptualization of ideas, data preparation, feature selection, training, evaluation, and productionization.
On a typical day, you might build data pipelines, develop a new machine learning algorithm, train a new model or deploy the trained model on the cloud. You will have a high degree of autonomy, ownership, and influence over your work, machine learning organizations' evolution, and the direction of the company.
Required Qualifications
- Bachelor's degree in computer science/electrical engineering or equivalent practical experience
- 7+ years of Industry experience in Data Science, ML/AI projects. Experience in productionizing machine learning in the industry setting
- Strong grasp of statistical machine learning, linear algebra, deep learning, and computer vision
- 3+ years experience with one or more general-purpose programming languages including but not limited to: R, Python.
- Experience with PyTorch or TensorFlow or other ML Frameworks.
- Experience in using Cloud services such as AWS, GCP, Azure. Understand the principles of developing cloud-native application development
In this role you will:
- Design and implement ML components, systems and tools to automate and enable our various AI industry solutions
- Apply research methodologies to identify the machine learning models to solve a business problem and deploy the model at scale.
- Own the ML pipeline from data collection, through the prototype development to production.
- Develop high-performance, scalable, and maintainable inference services that communicate with the rest of our tech stack
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams

- Developing new user-facing features using React.js.
- Build reusable components and front-end libraries for future use.
- Translate designs and wireframes into high-quality code.
- Optimize components for maximum performance across a vast array of web-capable devices and browsers.
- Design a modern highly responsive web-based user interface.
Skills and Competencies;
- Bachelor's degree in computer science preferred.
- 3-5 years of demonstrated experience.
- Good knowledge of HTML5, CSS3.
- Strong proficiency in Javascript.
- Strong working knowledge of React JS and web apps.
- Good working experience using API in UI development.
- Should be able to do responsive design and cross-browser compatibility.
- Willingness to experiment and take complete responsibility for projects.
- Work independently and remote, with excellent follow-up, time management, and organization skills.
- Any additional knowledge of/familiarity with programming, in general, would be a great added bonus.
- Knowledge of Jira/confluence.
- Familiarity with code versioning tools such as Git.
- A team player with a problem-solving aptitude.
- Fluent in a second language preferred, good level of verbal English required.



Description :
- We are looking for a qualified React Native developer to join our Engineering team.
- You will be working with our engineers to develop and maintain high quality mobile applications for both platforms as Android and iOS.
- Ultimately, you should be able to design and build the next generation of our mobile applications.
Job Responsibilities and Required Skills :
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- implement mission-critical software fixes—React Native moves fast and often breaks things.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Experience with React Js, React Native, JavaScript including DOM Manipulation and tha JavaScript object model.
- Thorough understanding of React Native and its core Principles.
- Hands on experience on React Native Framework at least 3 years.
- Familiarity with code versioning tools (Such as Gitl)
- Familiarity with RESTful APIs
- Familiarity with modern front-end build pipelines and tools.
- Experience with common front-end development tools such as Babel, Web pack, NPM etc.
- Experience with Native Mobile app deployment on App store and google play store.
- Knowledge of native Android and iOS is required
- Knowledge of TV App Development is a plus

