Quality Analyst Voice Process

Job Summary: 

We are looking for a highly driven QA Lead (Manual Testing) with 4 to 5 years of experience who can own end to end QA for projects. 

The ideal candidate should be a strong manual tester with excellent communication skills, capable of collaborating with cross-functional teams and ensuring high-quality product delivery. 

Key Responsibilities:

● Take end-to-end ownership of QA activities for assigned projects  

● Understand business requirements and translate them into test scenarios and test cases 

● Prepare test plans, test strategies, and effort estimations 

● Design and execute manual test cases covering functional and non-functional requirements  

● Perform functional, regression, integration, and system testing 

● Identify, log, track, and verify defects; ensure timely closure with development teams  

● Manage and execute testing using test case management tools 

● Collaborate closely with developers, product managers, and stakeholders  

● Communicate test progress, risks, and quality metrics clearly to leadership  

● Drive release readiness and support production deployments 

● Maintain and update test documentation, test cases, and reports 

● Mentor junior QA members and provide guidance when required  

● Suggest and implement process improvements in testing practices

Required Skills: 

● Strong hands on experience in Manual Testing (Web/Application) 

● Solid understanding of STLC & SDLC 

● Experience in test planning and estimation techniques 

● Expertise in writing detailed test cases, scenarios, and bug reports 

● Hands on  experience with defect tracking & project management tools (JIRA mandatory) 

● Experience with test case management tools (TestRail, Zephyr, etc.) 

● Excellent communication and stakeholder management skills 

● Strong analytical and problem-solving abilities  

● Experience working in Agile/Scrum environments 

● Ability to drive QA activities for a project independently   

What We’re Looking For: 

● Strong ownership mindset with attention to detail  

● Excellent verbal and written communication (must-have) 

● Ability to handle multiple stakeholders and deadlines 

● Self-driven and proactive in identifying risks and issues 

Job Title: Physiotherapist – Tele-Rehab (MPT Cardio-Pulmonary)

Location: Remote / Watch Your Health

Employment Type: Full-time

About Us:

Watch Your Health (WYH) is a prominent Health-Tech provider in the Indian healthcare space since 2015, providing Hi-End B2B customized wellness solutions to insurance companies, Pharma companies, Hospitals and Path Labs. We are partners to these companies who reward healthy behaviour & innovatively driving Client Engagement & Digital Wellness of its customers.

All our tech solutions are entitled to patient engagement and patient support. Providing a platform to engage customers, assess and mitigate health risks, save costs by digitizing various functions through enterprise level SAAS.

At Watch Your Health, we are committed to delivering innovative, patient-centered digital health solutions. Our Tele-Rehab services aim to provide quality rehabilitation care remotely, combining clinical expertise with cutting-edge technology to enhance recovery outcomes.

Position Overview:

We are seeking a qualified and empathetic Physiotherapist (MPT – Cardio-Pulmonary) with proficiency in Telugu, English, Hindi, and Kannada to join our TeleRehab team. The ideal candidate will be passionate about digital healthcare, skilled in patient communication, and experienced in cardio-pulmonary rehab protocols.

Key Responsibilities:

Conduct virtual physiotherapy consultations and assessments for cardio-pulmonary patients.

Design personalized treatment plans and monitor patient progress through the TeleRehab platform.

Educate patients on exercises, breathing techniques, and lifestyle modifications.

Maintain detailed clinical documentation and patient records.

Collaborate with a multidisciplinary team to ensure integrated patient care.

Provide therapy sessions in Telugu, English, Hindi, and Kannada to ensure comfort and clarity for diverse patients. 

Adhere to protocols and standards set by Watch Your Health’s TeleRehab model.

Requirements:

Master’s degree in Physiotherapy (MPT – Cardio-Pulmonary specialization).

Minimum 2 years of clinical experience in the pulmonary department.

Fluency in Telugu, English, Hindi, and Kannada is mandatory. 

Strong communication and interpersonal skills.

Tech-savvy with the ability to use digital tools for patient interaction and documentation.

Compassionate, patient-focused approach with strong ethical values.

Work Schedule & Compensation:

Shift Timings:

8:00 AM – 5:00 PM

9:30 AM – 6:30 PM

11:00 AM – 8:00 PM

(Rotational shifts)

Working Days:

Monday to Saturday (Two Saturdays per month will be half-day)

Sunday is a fixed weekly off

Salary Range:

Gross ₹22,000 – ₹25,000 per month (based on experience and skills)

Benefits:

Opportunity to work in a fast-growing digital healthcare environment.

Flexible and supportive work culture.

Continuous learning and development opportunities.

Make a meaningful impact in patients' lives through innovative care delivery.

Performance Tester – Senior Engineer

Qualifications/Skillset Requirements Technical Requirements:

·      6+ years of experience with building/utilising in-house or industry-standard performance test automation using tools like JMeter, BlazeMeter, Taurus, NeoLoad, LoadRunner(Optional)

·      Strong scripting experience including, but not limited to Bash, Python, Perl, Java

·      Working knowledge of TCP/IP, networking topology and experience with network packet-level analysis for troubleshooting

·      Experience in system monitoring techniques and tools such as Perfmon, Linux Performance Observability

·      Experience with one or more Application Performance Management software such as Opnet Riverbed APM, AppDynamics or New Relic.

·      This position requires a dynamic, hard-working and ambitious individual with excellent oral and written communication skills.

·      Knowledge of Unix/Windows hardware, software, and applications environments (Java, .Net and Open Source) and a solid understanding of their associated capacity and performance indicators

·      Experience in investigating and solving complex application/infrastructure performance issues

·      Troubleshooting and JVM optimisation experience with applications deployed on Tomcat/Apache/IIS/Jboss/Websphere containers

·      Experience in working with Docker Containers, Kubernetes, Cloud platform AWS/Azure/GCP

Key Skills:

·      Good Skills on one or more Application Performance Management tools – Opnet Riverbed/AppDynamics/Dynatrace/New Relic

·      Experience in troubleshooting Java/.Net application performance

·      Experience with Database Performance Analysis - Oracle/MySQL/SQL Server/DB2/Hadoop

·      Experience in troubleshooting virtualised infrastructure (compute and storage) performance using tools such as Splunk, vROPS and other industry-standard infrastructure performance tools

·      Linux Performance Observability tools, Windows Performance Analysis of Logs (PAL)

·      Experience with Spunk queries

·      Experience with any capacity management tools 

Roles & Responsibilities

• Collaborate closely with clients to understand their requirements, goals, and any gaps.
• Lead the planning, prioritization, design, development, and deployment of projects.
• Possesses in-depth knowledge and expertise in Workday Integrations and Workday Extend Platform.
• Support existing Integrations and Extend apps by resolving issues and enhancing to add new functionalities.
• Act as a subject matter expert for Workday Extend and provide guidance to clients and colleagues.
• Stay updated with the latest industry trends and developments using Integrations and Extend.
• Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.
• Utilize your business knowledge and expertise to identify opportunities for technical improvements.
• Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.
• Recognize and embody our purpose and values, applying them in your projects and client interactions.
• Foster relationships and communicate effectively to positively influence peers and stakeholders.

Qualifications & Experience

• At least 3 years of experience in Workday Integrations and 2 apps development using Extend is required.
• Passion towards technical development and critical ability to understand current code and resolve issues. 
• Deep understanding of Workday Extend platform, including building custom applications and integrations.
• Strong understanding of REST and SOAP APIs, with experience in integrating Workday with third-party systems. 
• Good knowledge of Integrations and Extend security framework.
• Ability to work with HR, finance, and IT teams to align technical solutions with business needs.
• Strong professional communication skills, both written and verbal.
• Ability to work effectively in a team-oriented environment.
• Proven ability to establish relationships with stakeholders and internal teams.
• Excellent attention to detail and follow-through.

**Work remotely / Work From Home with BigStep Technologies throughout your tenure**

Desired candidates must have 7+ years of total experience in backend development with good expertise in MEAN Stack (MongoDB, ExpressJS, AngularJS, Node.js) and JavaScript, along with strong development and coding skills, good analytical and problem-solving skills.

Roles and Responsibilities :

What You'll Do

• Create the system architecture for any product from scratch as well as drive it for more than one development teams
• Design and deliver solutions that enable fast and efficient deployment of quality code to production
• Document the architectural blueprint and end to end design through flowcharts and diagrams.
• Set coding standards for development teams and ensure all released code is following standards
• Oversee the code review process, performing reviews when necessary
• Establish strong communication channels and relationships with the development teams, supporting them throughout the release cycle
• Continuously evaluate the existing software to identify areas of improvement and ensure architectural integrity as additional features are added.
• Lead DevOps and implement tooling and process improvements when you identify gaps
• Work with various stakeholders and identify the scope of the work, provide high level estimations, create a timeline and come up with the approach and design for the same.
• Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.
• Coach and mentor the development teams to improve the overall expertise and skills of the team.
• Take care of the development of critical components and POCs for new technologies to be used.
• Deliver high quality deliverables individually/as a team adhering to industry best practices.
• Troubleshoot any errors or issues that arise in the application/infrastructure components quickly and efficiently.

What You Bring

• 7+ years in software development or product engineering
• Proficient in MEAN Stack
• Good experience in backend development with Node.js
• Expertise in developing RESTful APIs
• Have created multi-transactional and highly redundant systems from ideation to production
• Customer-centric mindset
• Expertise in Agile SCRUM best practices
• Expertise in implementing front-end of applications using HTML5, Angular.js
• Proficient in MVC, OOPS concepts, Web Development Concepts, HTML, JSON, REST API development
• Strong coding skills, good analytical and problem-solving skills
• Ability to break down complex technical concepts into something digestible by non-technical stakeholders

1. Writing reusable, testable, and efficient
2. Design and implementation of low-latency, high-availability, and performant
3. Integration of user-facing elements developed by front-end developers with server side
4. Implementation of security and data
5. Integration of data storage solutions may include databases, key-value stores, blob stores, etc. Experience administering innovation with methodologies such as design
6. Experience working on Agile Scrum and DevOps aligned delivery
7. Interest and ability to learn other coding languages as
8. Strong communication skills and great product
9. Proficient communication skills verbal and
10. Understanding of accessibility and security compliance depending on the specific
11. Knowledge of user authentication and authorization between multiple systems, servers, and environments.
12. Understanding of fundamental design principles behind a scalable
13. Familiarity with event-driven programming in
14. Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific
15. Able to create database schemas that represent and support business
16. Strong unit test and debugging

1. Expert in Python, with knowledge of at least one Python web framework such as Django, Flask, etc depending on your technology
2. Familiarity with some ORM (Object Relational Mapper)
3. Able to integrate multiple data sources and databases into one
4. Understanding of the threading limitations of Python, and multi-process
5. Good understanding of server-side templating languages such as Jinja 2, Mako, etc depending on your technology
6. Basic understanding of front-end technologies, such as JavaScript, HTML5, and
7. Proficient understanding of code versioning tools such as Git, Mercurial or

The Java/Backend Developer is responsible for the development and maintenance of Bytemark’s backend APIs. This person utilizes their knowledge of Java development & web technologies as an integral part of the software development team.

Responsibilities:

• Design, develop, maintain, and deliver highly scalable and reliable APIs
• Collaborate with development team and product owners to analyze, design, and implement user stories using an agile methodology.
• Write high-quality software code that complies with design specifications and meets development and support requirements.
• Develop unit tests and test changes using an agile methodology.
• Use a variety of tools to perform unit testing, automated builds, and source control.
• Participate as a member in Agile teams, and work with other team member to review user stories, estimate effort for user stories, and participate in sprint reviews.
• Maintaining current web and back-end features
• Learning new skills and technologies as company products and industry standards warrant

Required Skills:

• 2-6 years of experience building RESTful APIs
• 2+ year of hands-on Java experience using Play 1.x framework
• Knowledge of Spring or Grails frameworks is a plus
• Ability to write SQL.
• Understanding of OOP
• Experience with Test Driven Development (TDD) using JUnit, Selenium or a similar technology
• Basic knowledge of Unix
• Excellent verbal, written, and interpersonal communication skills
• 3-8 years of software development experience
• Undergraduate degree in the field of computer science or equivalent
• Able to handle multiple tasks in a fast paced environment