Cutshort logo
https://www.everquote.com/ logo
Quality Analyst Voice Process
https://www.everquote.com/
Quality Analyst Voice Process
https://www.everquote.com/'s logo

Quality Analyst Voice Process

at https://www.everquote.com/

Agency job
via Talpro
3 - 4 yrs
₹4L - ₹6L / yr
Remote, Delhi, Gurugram, Noida, Haryana
Skills
Quality audit
Voice processing
Compliance
Quality control
CSAT
Desired Skills: ➢ Min. 2 + years of experience of working as a QA or Sr QA for a US, UK or Australian process (Voice Process)
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

EquityList
at EquityList
2 candid answers
Tarun Peswani
Posted by Tarun Peswani
Gurugram
3 - 10 yrs
₹15L - ₹30L / yr
skill iconRuby on Rails (ROR)

Full Stack Developer | Engineering

Location: Gurgaon (5.5 Days a week)

Experience: 3+ years | Full-Stack Web Development / Ruby on Rails / React

Type: Full-time | Founding Member


About EquityList -

EquityList is a full-stack equity management platform for global businesses. We work with 550+

customers such as Bajaj Auto (NSE), Tata Consumer Products (NSE), Blackbuck (NSE),

Tabby.ai, Livspace, Shiprocket, Tacobell India, Slice, Rapido, Zerodha Fund House, and many

more to manage equity for 40,000+ stakeholders and manage $4Bn+ of equity grant value.

Backed by AngelList India, Hustle Fund, Republic, Unpopular Ventures, and others, we're

building the definitive infrastructure of equity compensation.

We are a lean, sharp, high-context team that ships fast and executes deeply. Join us and help

shape the next decade of private market infrastructure.


About the Role -

As a Full-Stack Software Engineer on our founding engineering team, you will play a pivotal role

in shaping our product roadmap and engineering culture. You will work on innovative projects

that bring software solutions to the world of equity management, taking ownership of your code

and improving its quality. You'll also lead hiring efforts as we expand our engineering team,

shipping impactful features daily in a fast-moving startup environment.


What You’ll Do -

● Help define the product roadmap and contribute to shaping the culture of our

product and engineering teams.

● Develop and maintain high-quality, scalable web applications using Ruby on

Rails and React.

● Take ownership of your code, continuously improving our codebase and

development processes.

● Lead future engineering hiring and contribute to building a high-performing team.

● Ship product features daily, prioritizing speed without compromising quality.

● Work flexibly across the stack and beyond standard engineering boundaries to

solve complex problems.


What We Want -

● 3+ years of experience as a full-stack developer building web applications.

● At least 2 years of professional experience with Ruby on Rails and React

frameworks.

● Strong knowledge of relational database systems.

● Familiarity or working experience with GraphQL and Apollo is a plus.

● Proven ability to write clean, scalable, and maintainable code.

● Self-starter mindset with experience launching your own startup, open-source

project, or similar initiative.

● Thrives in fast-paced environments with a passion for making critical product

decisions.

● A deep love of startups and the desire to build impactful software solutions.


Why Work With Us ?

…because “At EquityList, you don't just join a team; you help build the infrastructure of

innovation.”

We move fast. We solve hard problems. We build with obsession — for our customers and each

other. Here, autonomy is real and equity isn’t just a benefit — it’s belief in your leverage.

Build with obsession. Own with conviction. Grow with velocity.


Perks and Benefits at EL :

● Skin-in-the game – Own a real piece of what you help build with equity grant

● Consolidated Health Insurance – For you and your dependents

● Company-Provided MacBooks – Great tools, always

● Relocation Assistance – Support to help you settle smoothly in your new city


If you're an A-player who ships fast, thinks sharp, and scopes for more — let’s chat.


Come for the mission. Stay for the impact. Grow with the company you helped build.

Read more
Remote, Navi Mumbai
3 - 5 yrs
₹15L - ₹23L / yr
Fullstack Developer


Project Overview

Join an exciting early-stage project developing "Fenrir Security" - an innovative autonomous security testing platform. We're building an Electron-based desktop application that leverages AI to automate security testing processes. This is a contract position with potential for long-term engagement as the product evolves.

Contract Details

  • Duration: Initial 4-month contract with possibility of extension
  • Work Arrangement: Remote with regular online collaboration
  • Compensation: Competitive rates based on experience (₹80,000-₹1,50,000 monthly)
  • Hours: Flexible, approximately 40 hours weekly

Role & Responsibilities

  • Design and develop a cross-platform Electron application from scratch
  • Implement both frontend UI components and backend functionality
  • Create integration points for the autonomous testing engine
  • Build secure communication protocols between application components
  • Develop data visualization components for security testing results
  • Implement application packaging and distribution mechanisms
  • Work collaboratively with AI/ML specialist and security expert
  • Deliver working application builds at regular milestones
  • Participate in technical planning and architecture decisions

Skills & Experience

  • 3+ years experience building production applications
  • Strong proficiency with Electron framework development
  • Expertise in JavaScript/TypeScript, HTML/CSS, and Node.js
  • Experience with modern frontend frameworks (React preferred)
  • Working knowledge of desktop application development challenges
  • Familiarity with security tools and applications (preferred)
  • Ability to work independently with minimal supervision
  • Strong problem-solving abilities and communication skills

Why Join Us

  • Work with cutting-edge technologies at the intersection of AI and cybersecurity
  • Flexible working arrangements and competitive compensation
  • Opportunity to shape a product from its foundation
  • Potential for equity or profit-sharing in future funding rounds
  • Build portfolio-worthy work in an innovative security product

Selection Process

  1. Initial screening call
  2. Technical assessment (paid task)
  3. Final interview with founder


Read more
Product and Service company
Product and Service company
Agency job
via The Hub by Sridevi Viswanathan
Bengaluru (Bangalore)
2 - 6 yrs
₹8L - ₹11L / yr
Embedded Linux
Embedded C
Microcontrollers

Embedded Software - Linux 

Job Responsibilities: 

Linux development engineer working on microcontroller firmware development, Linux platform drivers and IoT solutions. Should be able to resolve technical roadblocks and deliver project commitments. Looking for someone with 2+ years in the embedded industry and a passion to grow along with the company. 

  

Selected candidates for this role will be reporting to the software tech lead/manager in the organization. 

  • Embedded software development activities and Linux platform development.
  • Work with QA teams to resolve bugs and ensure release readiness 

  

The main responsibilities of this role are: 

  

Technical: 

  • Strong programming skills (C, C++, assembly) 
  • Linux development experience (porting & platform drivers) 
  • Knowledge of embedded microcontroller & microprocessor-based systems 
  • Prior experience of delivering modules for microcontroller projects 
  • Good understanding of commonly used embedded communication protocols 
  • Good understanding of common embedded peripherals, interfaces & sensors 
  • Experience working on Real-Time systems (RTOS) 
  • Should be able to quickly learn new technologies.
  • Should be able to work with minimal technical guidance 

  

Leadership: 

  • This role requires excellent communication skills 
  • Strong analytical & problem-solving skills 
  • Prior experience working with overseas clients 
  • Periodically report progress to manager.

  

  

Experience: 2 to 4 years

Read more
GoProtoz
at GoProtoz
3 recruiters
Kiruthika V
Posted by Kiruthika V
Remote only
6 - 15 yrs
₹10L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconMongoDB
+1 more
  1. should have strong communication skill
  2. able to communicate to client about technical solutions and needs
  3. Able to deliver the project from end to end without management support
  4. Should be able to code Full stack development Ex: MERN
  5. Manage team independently
  6. Minimum 5+ years of experience


Read more
o2h technology
Lubna Narmawala
Posted by Lubna Narmawala
Ahmedabad
1 - 2 yrs
₹2.5L - ₹4.5L / yr
skill iconSwift
skill iconObjective C
skill iconiOS App Development
Xcode
Model-View-View-Model (MVVM)
+1 more

Responsibilities:

  • Work with our dynamic team on different projects (products & services) to build high quality mobile application
  • Designing and building native mobile applications for Apple’s iOS platform 
  • Collaborating with the design team to define app features
  • Work on bug fixing and improving application performance
  • Publishing application on App Store
  • Debug and optimize code for performance and scalability
  • Designing and implementing application updates. Turn feedback into custom solutions for client needs
  • Create and maintain the technical documentation
  • Collaborate with a team to define, design, and ship new features
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency
  • Stay up-to-date with the latest iOS technologies and advancements

Skills:

  • Strong Knowledge & understanding about SWIFT and Objective C
  • Strong Knowledge & understanding of executing projects in Xcode, OOPs concept
  • Ability to write clean, maintainable and efficient code
  • Familiar working with RESTful APIs, third party libraries and API, cloud message APIs and push notifications
  • At least have published and managed 1 app in Appstore
  • Knowledge and understanding in Dependency injection tool like dagger or similar
  • Knowledge of Hybrid app development platforms will be preferred

Characteristics:

  • Good communication skills across all platforms
  • Creative mind-set – and the ability to approach a problem creatively
  • Highly organized with the ability to work independently in a fast paced team environment
  • Ability to work in a team in a transparent and entrepreneurial culture. 
  • Self-motivated with initiative to reach challenging targets
  • Exceptional attention to detail
  • Positivity, focus and a winning mentality allied with kindness
  • Curiosity, energy, creativity, and bravery with a strong desire to help to build the o2h culture


Read more
Genius Placement Service
at Genius Placement Service
2 recruiters
Muskan Keshvani
Posted by Muskan Keshvani
Bhuj-Gandhidham, Ahmedabad
1 - 3 yrs
₹15L - ₹18L / yr
Pathologist
M.D
Experience : 1yr+

Qualification : D.C.P. / D.N.B. (Pathology) / M.D. (Pathology)

Location : Bhuj-Gandhidhan
Read more
pixel studios - digital agency
Chennai
3 - 5 yrs
₹4L - ₹7L / yr
skill iconLaravel
skill iconPHP
MySQL
skill iconCodeIgniter
  • Designing and Developing web applications using Laravel 7 / 8
  • Closely working front-end and back-end developers on projects.
  • Hands on experience with handing MySQL queries
  • Excellent logical and analytics skill
  • Experience on handling and developing API end points
  • Experience with Payment Gateway integrations and implementations
  • Knowledge on any Frontend Framework - Bootstrap / Foundation / Backbone (Secondary skills, added advantage)
  • Follow standard coding structure with Security first approach to avoid vulnerabilities such as SQL Injection and XSS
  • Sound knowledge on integrating multiple payment gateway
Read more
IT Product Company
IT Product Company
Agency job
via CIEL HR Services by Sivakumar S
Remote only
2 - 10 yrs
₹6L - ₹15L / yr
ASP.NET
skill icon.NET
Web API
RESTful APIs
SQL server
+5 more
Must Have:

  1. Strong proficiency with .Net Core API development
  2. Experience with caching approaches for API
  3. Hands on with SQL Server and its variation among popular databases
  4. Well versed with stored procedures, query plans, altering the indexes, and troubleshooting the performance holdups
  5. Skilled at performance optimization of .NET APIs
  6. Experience & Knowledge on Open API specification & swagger documentation

Nice to Have:

  1. Familiar with .NET design patterns
  2. Performance tuning of SQL Stored Procedures
Read more
Indeed Inspiring Infotech
Kushal Sharma
Posted by Kushal Sharma
Pune
2 - 7 yrs
₹1L - ₹3L / yr
Web Analytic
Digital Marketing
Facebook Marketing
Google Adwords
skill iconGoogle Analytics
+1 more
At ‘Indeed Inspiring Infotech’, we provide ‘state-of-the-art’ solutions in different fields. We take pride in delivering our high standard professional courses in technical as well as non-technical streams. We develop projects related to website designing, web-application, mobile applications, digital marketing online to our clients. We value our clients and our core strength lies in making the indeed inspiring ‘technology’ available to the customer at most adequate price.
Read more
Technovation
at Technovation
1 recruiter
JOSE ANTONY
Posted by JOSE ANTONY
Jaipur
0 - 1 yrs
₹2000 - ₹10000 / mo
Graphic Designing
Adobe Photoshop
skill iconAdobe Illustrator
CorelDRAW
Graphics
The duration of this internship is ___2_ months.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos