
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management

Similar jobs
Profile: Azure Presales Consultant / Azure Solution Architect
Experience: 2 To 5 years
Requirement : Solution Provider, Technical Documentation, Public Cloud Solution, Client Interaction, Solution Designing, etc.
Location: Noida Sector 63 (Work From Office)
Organization : i2k2 Networks Pvt Ltd
Website: www.i2k2.com
Email id : Nidhi(a)i2k2.com
Prefer Immediate Joiners to 15 days.
Job Description:
Azure Pre-Sales Consultant
- Proactively identifies and scopes the technical solutions necessary to address customer requirements, thoroughly assessing both met and unmet needs, while recommending optimal solutions that align with the proposed architecture.
- Adopts a consultative and solution-oriented sales approach to ensure the client’s needs are accurately understood and effectively met.
- Collaborates closely with the Solution Manager and Development team to gain insights into product direction and design, and ensures relevant information is communicated effectively to the sales team.
- Ensures that pre-sales resources are continuously aligned with the evolving needs of the sales team.
- Actively participates in scheduled client meetings, offering valuable insights and expertise.
- If needed, assumes the role of Project Manager for each deal to ensure the final solution meets customer expectations and aligns with initial proposals.
- Delivers clear, effective, and professional presentations on i2k2 products and services to clients.
- Ensures all activities adhere to legal, ethical, and i2k2 policy standards.
- Monitors market trends through client engagement and participation in industry events, seminars, and meetings, providing regular feedback to the Sales Head.
- Demonstrates expertise in Azure Presales/Solution Architecture, with a strong background in solution design, technical documentation, and client interaction.
Company Profile:
i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:
Managed IT Services
Dedicated Web Servers Hosting
Cloud Solutions
Email Solutions
Enterprise Services
Round the clock Technical Support
www.i2k2.com
We are looking for a Frontend Developer who would be working on the bleeding edge of technologies. We work primarily with React, Typescript and Redux.
Responsibilities:
- Understand why a particular design was chosen and code accordingly.
- Will have to deliver clean bug-free unit-tested code with minimal guidance.
- Strive for continuous improvement by refactoring and applying best practices.
- Learn and adapt to new technologies as necessary.
Requirements:
- Must be proficient in React, Redux, Redux Toolkit and Typescript.
- Used Typescript for React Components.
- Unit Testing, Component Testing, and Custom React hook tests with React Testing Library.
- Integration Tests with Cypress.
- Data Fetching libraries like Axios, React Query, RTK Query etc.
- Should have maintained React Components with Storybook.
- Experience contributing to open-source software will be preferred.
- Used various CSS stylings methods like CSS Modules, LESS, SCSS, Tailwind, Styled Components, Emotion etc.
- Should understand Git.
- Ability to work in a fast-paced and dynamic work environment.
- Exceptional interpersonal skills and demonstrated leadership abilities.
Job Title: Business Development Executive - Staffing Services & Client Relationship Management
Location: [Hyderabad]- Work from office
Employment Type: Full-time
Job Summary:
We are seeking a dynamic Business Development Executive to drive growth in staffing services and maintain strong client relationships. You will identify new business opportunities, close deals, and ensure client satisfaction.
Key Responsibilities:
- Identify and develop new clients for staffing services.
- Maintain strong client relationships and address their staffing needs.
- Generate leads through networking, cold calling, and online platforms.
- Present proposals, negotiate terms, and close deals.
- Collaborate with the recruitment team to meet client expectations.
- Monitor client satisfaction and resolve issues promptly.
Qualifications:
- Bachelor’s degree in Business, Marketing, or related field.
- Proven experience in business development or sales, preferably in staffing.
- Strong communication, negotiation, and problem-solving skills.
- Ability to meet and exceed sales targets.
What We Offer:
- Competitive salary and incentives.
- Growth and development opportunities.
• Work with various stakeholders, understand requirements, and build solutions/data pipelines
that address the needs at scale
• Bring key workloads to the clients’ Snowflake environment using scalable, reusable data
ingestion and processing frameworks to transform a variety of datasets
• Apply best practices for Snowflake architecture, ELT and data models
Skills - 50% of below:
• A passion for all things data; understanding how to work with it at scale, and more importantly,
knowing how to get the most out of it
• Good understanding of native Snowflake capabilities like data ingestion, data sharing, zero-copy
cloning, tasks, Snowpipe etc
• Expertise in data modeling, with a good understanding of modeling approaches like Star
schema and/or Data Vault
• Experience in automating deployments
• Experience writing code in Python, Scala or Java or PHP
• Experience in ETL/ELT either via a code-first approach or using low-code tools like AWS Glue,
Appflow, Informatica, Talend, Matillion, Fivetran etc
• Experience in one or more of the AWS especially in relation to integration with Snowflake
• Familiarity with data visualization tools like Tableau or PowerBI or Domo or any similar tool
• Experience with Data Virtualization tools like Trino, Starburst, Denodo, Data Virtuality, Dremio
etc.
• Certified SnowPro Advanced: Data Engineer is a must.
Roles & Responsibilities
Must Have
- Ability to design and develop database architectures
- Expert working knowledge and experience of DBMS
- Ability to write complex T-SQL queries
- Expert knowledge of Azure Data Factory (ADF)
- Ability to create and manage SSIS packages while managing a full ETL lifecycle
- Proficiency in data cleansing and reconciliation
- Ability to assist others in topics related to data management
- Ability to quickly investigate and troubleshoot any data/database issues
- Expert knowledge in MS SQL Database Server administration, performance tuning and maintenance experience.
Should Have
- Ability to work with end-users and project teams to analyze, document and create workflow processes
- Knowledge of SSRS (SQL Server Reporting Services)
- Attention to detail, critical thinking and problem solving skills.
- Excellent verbal/written communication skills and be a good team player.
- Azure SQL knowledge (SQL-as-a-service)
- Understanding of Agile Methodology.
- Working knowledge of Git.
Could Have
- DevOps knowledge (Infrastructure-as-a-code)
- Powershell scripting language
- Monitoring tools like Nagios, Azure tools.
Responsible for developing software and Deliverables using cutting-edge technologies. Interact with cross-functional teams and develop software applications as per client specifications. Dot Net Engineer is responsible for designing, developing, and configuring software systems to meet requirements and is accountable for the delivery of end-to-end systems from analysis, design, implementation, and quality assurance to delivery. Responsible for delivering in an Agile manner and following all the software development processes.
Job Description-
We are looking for an iOS developer who possesses a passion for pushing mobile
technologies to the limits and will work with our team of talented engineers to design and
build the next generation of our mobile applications.
Responsibilities
- Developing and maintaining iPhone and iPad application
- Estimate the work efforts at varied levels and entail in design evaluation,
determining the architectures, lay-out and style controls
- Connect client application with various back-end technologies
- Work in coordination with developers in designing architecture and implement
designing strategy
- Collaborate with people in other disciplines for the production and delivery of
project deliverable
Experience and Skills required
- Must have 1-3 year of experience in developing apps for iOS
- Working experience in Swift
- Working experience Objective C
- Understanding of web development concepts such as REST and SOAP web
services, and how to access them from iOS Objective C Code is a prerequisite
- Possess experience in developing social and location aware applications
- Experience of developing apps for varied platforms like Blackberry,
Android,Symbian is an added advantage
- Hands on experience on use of the latest iPhone SDK 5
Key Skills:
Objective C, Swift, React Native
As one of the senior members of the backend development team at Mosaic, you will be
responsible for architecting and setting the standards for building our core backend/microservices.
Also, you will be responsible for shaping up the entire system for scale and collaborating
extensively with the frontend and design teams to create the best consumer experiences.
Responsibilities
● Develop microservices that will be used by the frontend through API endpoints.
● Translate business requirements into high quality code.
● Ensure that the code is deployed in a secure and scalable fashion.
● Focus on code maintainability and performance of application.
● Provide technical advice and assists in solving programming problems.
● Enhance Analytics and overall backend architecture for better performance.
Requirements
● 3+ years of backend/full-stack development experience
● 1+ years of experience on NodeJS
● 1+ years experience in building APIs in a microservice architecture
● Has experience managing other developers, recruiting and training.
● Experience in PHP is a plus
● Experience with AWS services such as Lambda, CloudWatch, CloudFront
● Has experience in code reviewing/being the gatekeeper for an entire project
● Experience with RabbitMQ or similar queuing system
● Experience with Redis/ElasticSearch is a plus
● Familiarity with CI/CD pipeline tools like Jenkins
● Good knowledge of working with Git
● A knack for benchmarking and optimization
Job Background
We are looking for a Web Developer to join an award-winning, talented team, building the
next-generation automated drone applications for our global customers
As a front-end developer, you will implement a complete user interface in the form of a
web app. A thorough understanding of all of the components of the company’s platform and
infrastructure is required. You will need to take ownership of your projects, which involves
detailing requirements after discussion with the Product Owner, building user interfaces,
developing and maintaining web apps with a focus on user experience
Responsibilities
● Work as part of a team developing applications and services using Agile
development methods
● Contribute to team and organizational improvements in process and infrastructure
● Effectively use tools and ingenuity to identify and fix defects before they become a
problem
● Creating self-contained, reusable, and testable modules and components
● Learn about the domain and competitors to propose new drone apps as well as
improvement for existing apps
● Collaborate on projects with a closely-knit team
Skills/Experience
● 3+ yr experience as an Angular 2+ or React or Ionic Developer.
● Strong expertise with NodeJS, HTML5, CSS, JSON, jQuery, Bootstrap and writing
cross-browser compatible code.
● Knowledge of NodeJS frameworks such as ExpressJS etc.
● Knowledge of Creating RESTful services with Node.js and Experience with Socket.io
● Good understanding of HTML Dom manipulation Technique ●Experience in tested & documented TypeScript/JavaScript, HTML, and CSS
● User authentication and authorization between multiple systems, servers, and
environments
● Understanding of fundamental design principles behind a scalable application
● Proficiency working with source control (git) / versioning systems, continuous
integration in an agile development setup
Good to Have
● Understanding of how to deploy Mean stack applications in AWS/Azure deployment
environment, considering security, reliability etc.
● Knowledge of other python-based server-side frameworks such as Flask or Django










