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Sales Operations Analyst

Client is actively seeking a Sales Operations Analyst to join our Chennai Tech & Data team, with a focus on supporting and maintaining our Salesforce ecosystem and its integrated applications. This role is ideal for candidates with prior experience in Salesforce and a strong analytical mindset, providing opportunities to drive operational improvements and contribute to strategic initiatives. The role will involve close collaboration with our onshore team in Canada/US to ensure the smooth operation and continuous enhancement of our Salesforce infrastructure.

If you're passionate about leveraging Salesforce, eager to expand your expertise, and excited by the idea of working in a dynamic environment that values innovation and efficiency, we invite you to join us in Chennai, where you can make meaningful contributions and advance your career.

Responsibilities

●         Salesforce System Support: Investigate, analyze, and resolve issues and bugs within Salesforce Sales Cloud and its associated applications, escalating complex issues as needed.

●         Enhancement Collaboration: Support the development and deployment of enhancements to the Salesforce ecosystem, working closely with stakeholders to ensure best practices and business needs are met.

●         Quality Assurance: Conduct thorough testing of developed solutions to ensure they function correctly and integrate seamlessly with existing systems.

●         Documentation and Knowledge Sharing: Maintain clear documentation of issues, solutions, and best practices, contributing to knowledge sharing and process improvement within the team.

●         System Monitoring and Optimization: Monitor the performance of Salesforce systems, proactively identifying opportunities for optimization and efficiency improvements.

●         Process Improvement: Contribute to refining and implementing operational processes and workflows, enhancing overall team efficiency and effectiveness.

●         Agile Participation: Actively engage in Agile ceremonies, providing insights and collaborating with cross-functional teams to drive continuous improvement.

Qualifications for Success:                                                                                                            

●         Salesforce Expertise: 2+ years of experience in Salesforce administration, configuration, or customization. Salesforce Administrator certification is preferred but not mandatory.

●         Agile Methodologies: Familiarity with Agile methodologies and tools like JIRA/Confluence is a plus.

●         Analytical and Problem-Solving Skills: Strong ability to analyze issues, identify solutions, and implement process improvements.

●         Communication Skills: Excellent verbal and written English skills to collaborate effectively with global teams.

●         Proactive Learning: A motivated individual with a demonstrated desire to enhance skills and grow professionally in a fast-paced environment.

●         Team Player: Ability to work both independently on assigned tasks and collaboratively within a team to achieve shared goals.

Job Summary:

We are seeking a dynamic Online Reputation Management Consultant to ensure a strong, positive online presence across key platforms including Quora, X (formerly Twitter), Facebook/Meta, LinkedIn, YouTube, GlassDoor, and Reddit. The ideal candidate will drive systematic improvements in our digital reputation, collaborate with an extensive internal team, and work with external experts to enhance our brand perception month over month.

Key Responsibilities:

• Online Reputation Enhancement:
• Monitor and manage our online presence to ensure a consistently strong and positive reputation across all major social and review platforms.
• External Audit Coordination:
• Identify and engage with an external reputation consultant to conduct comprehensive monthly online reputation audits.
• Collaborate with the consultant to develop actionable strategies for systematic improvement, similar to practices used in managing Google reviews.
• Internal Collaboration & Engagement:
• Work closely with 500+ team members and their networks to plan and execute contests, games, and other events that leverage their social influence and drive positive public sentiment.
• Develop and implement initiatives that encourage employee advocacy and active participation in promoting our brand online.
• Strategic Reporting & Analysis:
• Provide regular reports on reputation metrics and campaign performance, and adjust strategies as needed to ensure continuous improvement.
• Proactively address any negative feedback or issues that may arise, developing crisis management plans as necessary.

Qualifications:

• Proven experience in online reputation management, digital marketing, or social media strategy.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with both internal teams and external consultants.
• A data-driven mindset with proficiency in reputation management tools and social media analytics.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Ability to creatively engage a large network of team members and mobilize them for brand advocacy.

Preferred Qualifications:

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Prior experience working in a corporate or agency setting focused on online reputation management.
• Familiarity with crisis management strategies and experience in executing large-scale employee engagement campaigns.

Job Title: Senior Software Developer - C#

Location: Chennai (Hybrid Work Mode)

Company: Wissen Technology

About Us:

Wissen Technology is a leading technology and consulting firm committed to excellence, innovation, and customer satisfaction. We are passionate about leveraging technology to drive smart business decisions and deliver impactful insights. At Wissen Technology, you’ll join a dedicated team shaping the future of data management.

Role Overview:

We are looking for an experienced and skilled Senior Software Developer specializing in C# to join our dynamic team in Chennai. This role is ideal for candidates with a robust background in C# and ASP.Net 6 or higher, who are passionate about building scalable applications. Experience with Blazor is an added advantage. This role offers an opportunity to work in a hybrid model, balancing collaboration with flexibility. As a member of Wissen Technology, you will work closely with global clients on innovative projects that impact data management.

Key Responsibilities:

• Develop & Maintain: Design, develop, and maintain applications using C# and ASP.Net 6 or higher, ensuring high performance, security, and scalability.
• Collaborate: Work with cross-functional teams to define, design, and ship new features while adhering to best practices and company standards.
• Troubleshoot & Optimize: Identify and resolve performance issues, debug applications, and optimize code for improved performance and user experience.
• Documentation: Produce high-quality documentation to support ongoing development and knowledge transfer across teams.
• Stay Updated: Keep up to date with the latest technology trends, particularly in C# and .NET, and implement best practices as applicable.

Qualifications and Skills:

• A degree in BTech / B.E. / MTech / MCA only
• 5+ years of relevant experience in C# development.
• Hands-on experience with ASP.Net 6 and above is essential.
• Exposure to Blazor is a plus.
• Excellent problem-solving skills, with the ability to work independently or as part of a team.
• Strong communication skills, with an ability to explain technical concepts to non-technical stakeholders.
• Open to working in a hybrid setup, with availability to work from our Chennai office as required.

Why Join Wissen Technology?

• Be part of a growing team focused on data-driven innovation and quality.
• Gain exposure to global clients and complex data management projects.
• Enjoy competitive benefits, including comprehensive health coverage, paid time off, and a collaborative work environment that fosters growth.

If you're a passionate developer with the relevant skills and experience, and are eager to make an impact, we would love to hear from you!

Job Description:      

·           

·          Extensive experience in Appian BPM application development

 ·          Knowledge of Appian architecture and its objects best practices

 ·          Participate in analysis, design, and new development of Appian based applications

 ·         Mandatory Team leadership and provide technical leadership to Scrum teams Certification Mandatory- L1, L2 or L3

·          Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team

 ·          Build applications: interfaces, process flows, expressions, data types, sites, integrations, etc.

 ·          Proficient with SQL queries and with accessing data present in DB tables and views

 ·          Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services

 ·          Experience working with different Appian Object types, query rules, constant rules and expression rules

Qualifications

·          At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher

 ·          Over 8 years in Implementing IT solutions using BPM or integration technologies

 ·          Experience in Scrum/Agile methodologies with Enterprise level application development projects

 ·          Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

Additional information Skills Required

·          Appian BPM application development on version 19.x or higher

 ·          Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS

 ·          Good leadership skills and the ability to lead a team of software engineers technically

 ·          Experience working in Agile Scrum teams

 ·          Good Communication skills

Roles & Responsibilities:

• Expertise in the over-all development cycle and strong technical experience
• Strong Java programming, architecture, DevOps and QA chops.
• Wide experience working with a diverse engineering stack in a fast-paced environment.
• Create and lead a team of engineers and drive development efforts for various products.
• Lead a team
• Code and Architect key features that form the backbone of platform
• Conduct performance reviews and mentor and guide the team reporting
• Excellent communication and inter-personal skills

If the above mentioned requirement matches your profiles and if you are interested, please apply here