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Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

Internship Program Details:

Our Internship Program is designed to offer hands-on experience to students who are eager to explore the dynamic world of Artificial Intelligence (AI), Machine Learning (ML) and business Intelligence (BI). This program will provide participants with a unique opportunity to work on real-world projects, gain exposure to cutting-edge technologies, and collaborate with our talented team of experts.

Key Program Highlights:

Duration: 6 months, full time

Eligibility: MBA student with a keen interest in the dynamic fields of Business Intelligence (BI), Artificial Intelligence (AI), and Machine Learning (ML)

Location: Guindy, Chennai

Mentorship: Each intern will be assigned a dedicated mentor for guidance and support

Projects: Interns will work on live projects with tangible outcomes

Certificate: Upon successful completion, interns will receive a certificate of participation

Vakilsearch is the leading Legal, Tax and Compliance (LTC) company in India. We are here to revolutionize the way business work with the Government. We are working on exciting and transformative products to revolutionize the LTC space. At Vakilsearch, we believe the future of legal in India lies in great products. 

If you're passionate about real change, love building products and are curious about marketing and the overall customer experience, this is for you.

The product manager (PM) will manage the direction and market delivery of existing products and identifying new products, product features, product strategy, and relevant services.

In This Job, You Will:

• Work with Senior Engineers across multiple teams and business stakeholders to design and build highly available and scalable systems
• Use Lean Software Development processes such as Agile, Scrum, and Kanban
• Drive strategic upward product communications internally and externally
• Drive alignment on product features, business metrics, and business strategies
• Work and collaborate effectively with tech teams and launch to production
• Understand business context to decisions made within and across the organization

This Role Might Be for You If:

• You have experience in owning a suite of products and defining long-term product strategy and vision
• You possess strong business acumen with strategic, analytical, and critical thinking
• You understand technical software development life cycle and have knowledge on how to drive teams towards business solutions
• You excel in owning and driving the development of technical products
• You drive strategic product communications across organizations providing clarity in decisions

Responsibilities and Accountabilities:

• Translate business strategy into product strategy.
• Understanding user needs, knowing the difference between ‘wants’ and ‘needs’ and
  converting these into Products.
• Own the product roadmap and execute product strategy.
• Collect, manage and maintain traceability of requirements from all stakeholders across product releases.
• Write requirements – typically as user stories and epics.
• Maintain and prioritize the product backlog.
• Track releases.
• Building lean and agile Products, know how to accurately test hypotheses in the
  lightest way possible and be comfortable using lean UX techniques.
• Driving new features forward in weekly sprints.
• Balancing internal stakeholders’ requests & bugs.
• Monitor, report and improve product performance.
• Participate in scrum meetings, planning, reviews and retrospectives.
• Support the development team with any questions they may have.

• Nature of Experience:
• Experience in Agile development.
• Proven track record bringing innovation to on-demand SaaS software.
• Should be able to work and remain calm even under pressure situations, and should be able to address and resolve any relevant issues.
• Should be able to work with a diverse range of people and communicate with them effectively.
• High levels of confidence, maturity, and competence are required.

• Length of Experience: 4 - 8 years.
• 4+ years in Software or Saas Industry with 4+ years in Product Management.
• Formal Agile Training
• Programming, UI/UX, or QA experience preferred.
• Experience in Legal Industry or Legal Technologies is an added advantage.

Vakilsearch is the leading Legal, Tax and Compliance (LTC) company in India. We are here to revolutionize the way business work with the Government. We are working on exciting and transformative products to revolutionize the LTC space. At Vakilsearch, we believe the future of legal in India lies in great products. 

If you're passionate about real change, love building products and are curious about marketing and the overall customer experience, this is for you.

The product manager (PM) will manage the direction and market delivery of existing products and identifying new products, product features, product strategy, and relevant services.

In This Job, You Will:

• Work with Senior Engineers across multiple teams and business stakeholders to design and build highly available and scalable systems
• Use Lean Software Development processes such as Agile, Scrum, and Kanban
• Drive strategic upward product communications internally and externally
• Drive alignment on product features, business metrics, and business strategies
• Work and collaborate effectively with tech teams and launch to production
• Understand business context to decisions made within and across the organization

This Role Might Be for You If:

• You have experience in owning a suite of products and defining long-term product strategy and vision
• You possess strong business acumen with strategic, analytical, and critical thinking
• You understand technical software development life cycle and have knowledge on how to drive teams towards business solutions
• You excel in owning and driving the development of technical products
• You drive strategic product communications across organizations providing clarity in decisions

Responsibilities and Accountabilities:

• Translate business strategy into product strategy.
• Understanding user needs, knowing the difference between ‘wants’ and ‘needs’ and
  converting these into Products.
• Own the product roadmap and execute product strategy.
• Collect, manage and maintain traceability of requirements from all stakeholders across product releases.
• Write requirements – typically as user stories and epics.
• Maintain and prioritize the product backlog.
• Track releases.
• Building lean and agile Products, know how to accurately test hypotheses in the
  lightest way possible and be comfortable using lean UX techniques.
• Driving new features forward in weekly sprints.
• Balancing internal stakeholders’ requests & bugs.
• Monitor, report and improve product performance.
• Participate in scrum meetings, planning, reviews and retrospectives.
• Support the development team with any questions they may have.

II Experience:

• Nature of Experience:
• Experience in Agile development.
• Proven track record bringing innovation to on-demand SaaS software.
• Should be able to work and remain calm even under pressure situations, and should be able to address and resolve any relevant issues.
• Should be able to work with a diverse range of people and communicate with them effectively.
• High levels of confidence, maturity, and competence are required.

• Length of Experience: 4 - 8 years.
• 4+ years in Software or Saas Industry with 4+ years in Product Management.
• Formal Agile Training
• Programming, UI/UX, or QA experience preferred.
• Experience in Legal Industry or Legal Technologies is an added advantage.

III Skill Set & Personality Traits required:

• Good communication skills.
• Strong interpersonal skills.

• Organizational skills and ability to manage deadlines.

Job Description

The selected candidate should have minimum 18+ years of delivering SAP projects and min 3+ years of leadership role experience. This role will report to SAP Practice Delivery head and take care of SAP delivery for a market unit at Wipro. A Key member of the practice delivery leadership team for delivering all SAP technology solutions ensuring a sustainable and profitable growth with right level of customer satisfaction. 

Responsibilities:

• Customer stakeholder management
• Collaborate with sales and pre-sales team to ensure a deliverable solution offerings with right price
• Manage all SAP projects & associated processes 
• To manage and engage a large and diverse team and partners
• Manage SAP practice operations including workforce management
• Continues improvement & innovation in delivery models
• SAP capability building and workforce transformation
• Spearheading revenue portfolio of $100M+ (Must)
• Handling FTE of 1000+ resources (Must)

Evaluate new use cases to identify product-market fit and evolve the value proposition of existing use cases through user feedback · Engage with customers and work with internal stakeholders like sales, solutions and engineering teams in creating innovative solutions · Create artefacts and run marketing campaigns to scale existing and new Go-to market initiatives · Enable sales, solutioning and marketing team to position the product in appropriate markets and channels.

You Are (behaviours to display - DRIVE) · Must be able to collaborate across stakeholders – Internally (Sales, Marketing, Solution Architects, Solutions Engg, Service Delivery and Assurance) and Externally (Customer forums, Partners, etc) · Understanding on Industry footprints & great product knowledge would be an additional advantage. · Highlight DRIVE behaviours – Accountability & Ownership, Collaboration, Innovation & Agility

You have

experience in

(including any

education

background &

Certifications) · B.E. / B.tech with Masters Degree in Management from a premier institute with 2 - 6 years of enterprise product or technology roles. · Prefered experience: o Cloud, IT/SI/Telecom organizations o Experience in working with Large enterprise environment o Pro-active liaise with other company functions (e.g. Sales / Marketing / Solutions / Service

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible