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About the Role

We are looking for a dynamic and customer-focused Presales Engineer – Cloud & AI to support our Cloud Transformation, Modernization, Managed Services, and AI/GenAI practices.

This role is pivotal in shaping technical solutions for prospective customers, driving value-based conversations, and bridging the gap between customer challenges and Comprinno's cloud and AI capabilities.

As a Presales Engineer – Cloud & AI, you will work closely with Sales, Solution Architects, Data & AI teams, and Delivery teams to understand customer requirements, design high-level solutions, and articulate how Comprinno's offerings can accelerate digital transformation and business outcomes.

This is a high-impact role that combines cloud solutioning, technical consulting, AI awareness, customer engagement, and presales excellence.

Key Responsibilities

Customer Discovery & Solutioning

• Engage with prospective customers to understand business objectives, technical challenges, and transformation goals.
• Conduct discovery workshops, assessments, and technical discussions to identify cloud and AI opportunities.
• Translate business requirements into high-level cloud and AI solution architectures.
• Collaborate with Solution Architects and technical teams to develop scalable and cost-effective solutions.

Cloud Transformation Consulting

• Support customer initiatives across:
• Cloud Migration
• Application Modernization
• DevOps Transformation
• Managed Services
• Security & Compliance
• Resilience & Disaster Recovery
• Conduct cloud assessments and migration readiness evaluations.
• Prepare cloud cost estimates, modernization roadmaps, and optimization recommendations.
• Leverage AWS programs and frameworks such as:
• Migration Acceleration Program (MAP)
• AWS Well-Architected Framework (WAFR)
• Foundational Technical Review (FTR)

AI & GenAI Solution Consulting

• Identify opportunities for AI, GenAI, and Agentic AI adoption within customer environments.
• Participate in AI discovery workshops and business value discussions.
• Support solution design for AI-powered applications leveraging AWS AI services.
• Collaborate with Data & AI teams to position analytics, machine learning, and Generative AI offerings.
• Assist customers in identifying suitable use cases for:
• Generative AI
• AI Assistants
• Knowledge Management Solutions
• Intelligent Automation
• Conversational AI

Proposal Development & Technical Presales

• Collaborate with Solution Architects to create:
• Technical Proposals
• Architecture Diagrams
• Effort Estimates
• Statements of Work (SOWs)
• Technical Responses to RFPs/RFIs
• Present solutions, recommendations, and technical approaches to customer stakeholders.
• Support Proof of Concepts (PoCs), demonstrations, and technical validations.
• Participate in technical reviews and solution walkthroughs.

Customer Engagement & Thought Leadership

• Attend customer meetings jointly with Sales teams to provide technical expertise.
• Build credibility and trust with customer technical and business stakeholders.
• Contribute to webinars, workshops, technical presentations, and customer-facing events.
• Write blogs, case studies, solution briefs, and technical content that supports business growth.
• Maintain an active presence in cloud and AI communities.

Collaboration & Knowledge Management

• Collaborate with Delivery teams to ensure smooth handover and alignment between presales and execution.
• Maintain reusable presales assets, templates, assessment frameworks, and knowledge repositories.
• Continuously stay updated on AWS services, AI advancements, partner programs, and emerging technology trends.
• Contribute to internal capability building and knowledge-sharing initiatives.

Travel & Customer Interaction

• Travel as required for customer meetings, workshops, assessments, events, and strategic engagements.
• Represent Comprinno professionally during all customer-facing interactions.

Required Qualifications & Skills

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 3–5 years of experience in Presales, Solution Consulting, Cloud Consulting, Technical Sales, or related customer-facing roles.
• Strong understanding of AWS cloud services across:
• Compute
• Networking
• Storage
• Security
• Databases
• Knowledge of cloud migration and modernization frameworks such as AWS MAP.
• Familiarity with AWS cloud assessment tools including Migration Evaluator and AWS Well-Architected Tool.
• Understanding of:
• Kubernetes
• Containerization
• Cloud-Native Architectures
• DevOps Practices
• Hands-on exposure to Infrastructure as Code using Terraform or CloudFormation.
• Ability to create:
• Solution Documents
• Architecture Diagrams
• Technical Proposals
• Effort Estimates
• Statements of Work
• Understanding of Generative AI concepts including:
• Large Language Models (LLMs)
• Prompt Engineering
• Retrieval-Augmented Generation (RAG)
• AI Assistants
• Agentic AI Concepts
• Familiarity with AWS AI services such as:
• Amazon Bedrock
• Amazon SageMaker
• Amazon Q
• AWS Solutions Architect – Professional Certification.
• Experience positioning AI, GenAI, Analytics, or Data Engineering solutions.
• Familiarity with AI frameworks such as:
• LangChain
• LangGraph
• CrewAI
• OpenAI APIs
• Anthropic APIs
• Strong communication, presentation, and stakeholder management skills.
• Experience conducting AI assessments, GenAI workshops, or AI proof-of-concepts.
• Experience contributing to webinars, blogs, case studies, or technical marketing content.
• AWS Solutions Architect – Associate Certification (Mandatory).
• Customer-centric mindset with strong problem-solving abilities.

Desired Qualifications & Skills

• AWS Specialty Certifications such as:
• Security Specialty
• Advanced Networking Specialty
• Machine Learning Specialty
• DevOps Engineer Professional
• Understanding of compliance frameworks such as:
• ISO 27001
• SOC 2
• HIPAA
• MBA or equivalent business qualification.
• Contributions to industry blogs, webinars, conferences, technical communities, or open-source initiatives.

What We're Looking For

• Strong consulting mindset with the ability to understand customer business challenges.
• Excellent communication and presentation skills.
• Ability to balance technical depth with business value articulation.
• Passion for cloud technologies, AI, and emerging innovation.
• Collaborative team player who can work across Sales, Architecture, Delivery, and Product teams.
• High ownership and accountability.
• Curiosity and continuous learning mindset.
• Willingness to travel and work from customer locations across India and internationally as required by project engagements.

What Success Looks Like

• Consistently contributes to qualified pipeline creation and deal progression.
• Produces high-quality proposals, architecture recommendations, assessments, and Statements of Work.
• Builds credibility with customers through strong technical consulting and solution design.
• Successfully supports closure of Migration, Modernization, Managed Services, Security, and AI opportunities.
• Develops reusable presales assets, assessment frameworks, and solution accelerators.
• Contributes to thought leadership through blogs, webinars, technical presentations, and customer-facing content.
• Continuously expands expertise in AWS, Cloud, AI, and emerging technologies.

Why Join Comprinno

• Work at the forefront of Cloud, AI, and AWS innovation with one of the leading AWS Partners in APJ.
• Be part of real transformation initiatives involving Migration, Modernization, DevOps, Security, Managed Services, and Generative AI.
• Collaborate directly with enterprise customers and influence strategic technology decisions.
• Accelerate your growth through AWS certifications, mentorship, and hands-on customer engagements.
• Contribute to innovative solutions including Tevico and future AI-powered offerings.
• Build thought leadership through webinars, blogs, events, and community participation.
• Join a collaborative, high-performance culture that values ownership, innovation, and continuous learning.

Apply directly at VotersAI website (https://votersai.com/careers), a silicon valley, USA based start-up building a patent-pending, multi-tenant intelligence platform on AWS. We are hiring a DevOps / platform engineer to own our deployment pipeline, cloud infrastructure, observability, and reliability.

What you will do

• Build and operate CI/CD that deploys server-less services to AWS through GitHub Actions and OIDC (no stored credentials), with safe one-at-a-time deploys, verification, and fast rollback.
• Operate and harden a production AWS estate: Lambda, API Gateway, SQS with dead-letter queues, DynamoDB, RDS PostgreSQL, VPC networking, IAM, S3, CloudFront, Route 53, Cognito, Secrets Manager, SES.
• Build out observability — CloudWatch metrics, alarms, dashboards, structured logging, and alerting — and an operations and monitoring surface for the team.
• Engineer for resilience and scale: load and chaos testing, Step Functions self-healing and auto-remediation, capacity and concurrency tuning, and queue-based admission control for high-burst workloads.
• Own least-privilege IAM, secret rotation, and infrastructure security.
• Carry on-call; drive incident response and mean-time-to-resolve.

Required experience

• Minimum 5 years of professional experience is required, in DevOps, SRE, or platform engineering, with deep hands-on AWS: Lambda, API Gateway, SQS, DynamoDB, IAM, VPC, CloudWatch, EventBridge, Step Functions, S3, CloudFront, Cognito, Secrets Manager.
• Infrastructure-as-code: Terraform, CloudFormation, SAM, or CDK.
• GitHub Actions CI/CD, including OIDC federation to cloud roles.
• Strong in BOTH NoSQL and relational databases: DynamoDB (single-table design, capacity and throughput modeling) AND PostgreSQL (RDS operations, tuning, backups).
• REST API operations behind API Gateway: authorizers, throttling, CORS, staged

deployments.

• Observability and incident response: metrics, alarms, dashboards, alerting, SLOs, and MTTR discipline.
• Confident Python and Bash scripting; strong Linux

Preferred

• Capacity planning and queuing theory; chaos and load testing. High-volume messaging: SMS 10DLC and email deliverability.
• Multi-tenant SaaS, and operating under regulated-communications compliance such as TCPA.
• ClickHouse or another columnar / OLAP database in production.

Other Skills:

• Fluent in English
• Extremely focused work habits.
• You will be working on patent pending technology, strong Math background preferred.
• You will have the lifetime opportunity to learn cutting edge technology from Silicon Valley experts.

Location:

You should be able to commute to Aundh Area of Pune.

Lead Cloud Reliability Engineer

Job Responsibilities

● Lead and manage the Cloud Reliability teams to provide strong Managed Services support to end-customers.

● Isolate, troubleshoot and resolve issues reported by CMS clients in their cloud environment

● Drive the communication with the customer providing details about the issue, current steps, next plan of action, ETA

● Gather client's requirements related to use of specic cloud services and provide assistance in seing them up and resolving issues

● Create SOPs and knowledge articles for use by the L1 teams to resolve common issues

● Identify recurring issues, perform root cause analysis and propose/implement preventive actions

● Follow change management procedure to identify, record and implement changes

● Plan and deploy OS, security patches in Windows/Linux environment and upgrade k8s clusters

● Identify the recurring manual activities and contribute to automation

● Provide technical guidance and educate team members on development and operations. Monitor metrics and develop ways to improve.

● System troubleshooting and problem-solving across plaorm and application domains. Ability to use a wide variety of open-source technologies and cloud services.

● Build, maintain, and monitor conguration standards.

● Ensuring critical system security through using best-in-class cloud security solutions.

Qualifications

● 4-7 years experience in Cloud Infrastructure and Operations domains and IT operational experience preferably in a global enterprise environment.

● Specialize in one or two cloud deployment platforms: AWS, GCP

● Hands on experience with AWS/GCP services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine)

● Understanding of one or more programming languages (Python, JavaScript, Ruby, Java, .Net)

● Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)

● Knowledge on Conguration Management tools such as Ansible, Terraform, Puppet, Chef

● Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)

● Good analytical, communication, problem solving, and learning skills.

● Knowledge on programming against cloud plaorms such as Google Cloud Platform and lean development methodologies.

● Strong service aitude and a commitment to quality.

● Willingness to work in shifts.

Technical Skills:

• Ability to understand and translate business requirements into design.
• Proficient in AWS infrastructure components such as S3, IAM, VPC, EC2, and Redshift.
• Experience in creating ETL jobs using Python/PySpark.
• Proficiency in creating AWS Lambda functions for event-based jobs.
• Knowledge of automating ETL processes using AWS Step Functions.
• Competence in building data warehouses and loading data into them.

Responsibilities:

• Understand business requirements and translate them into design.
• Assess AWS infrastructure needs for development work.
• Develop ETL jobs using Python/PySpark to meet requirements.
• Implement AWS Lambda for event-based tasks.
• Automate ETL processes using AWS Step Functions.
• Build data warehouses and manage data loading.
• Engage with customers and stakeholders to articulate the benefits of proposed solutions and frameworks.