11+ Pega PRPC Jobs in Delhi, NCR and Gurgaon | Pega PRPC Job openings in Delhi, NCR and Gurgaon

Greetings!

Hiring the below position for one of our premium client.

Role: PEGA Developer

Experience: 5-15 years

Location: PAN India

Certification: CSA & CSSA mandatory

• 4.5 - 9 of experience in Pega Development with Pega relevant certification.
• Working experience in Pega PRPC and Pega layer cake structure, class structure rule resolution ruleset structure, portals views and harness components.
• Basic data storage and database query knowledge through Pega.
• Good knowledge around integration and exposure to REST and SOAP APIs.
• Good to have knowledge and experience on at least one Pega Industry framework.
• Should be able to track and manage own tasks.
• Should have very good verbal and written communication

Requirements:

• Proven experience as an OutSystems Solutions Lead or similar role.
• Extensive experience with the OutSystems platform, including architecture, development, and deployment.
• Strong understanding of software development lifecycle (SDLC) and agile methodologies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects and priorities effectively.
• Strong problem-solving skills and attention to detail. Certification in OutSystems is a plus.

Preferred Skills:

• Experience with other low-code/no-code platforms.
• Knowledge of web technologies such as HTML, CSS, JavaScript, and RESTful APIs.
• Familiarity with database management systems (e. g., SQL Server, Oracle).

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Ownership

○ Transparency

○ Courage

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The company has turned two so you get a seat on a rocket ship that's just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation

What You’ll Do

• Provide world-class customer service to both internal and external clients in all

interactions, striving to exceed client expectations.

• Take ownership of customers issues and follow problems through to resolution

within the SLA defined.

• Drive higher NPS through quality and timely resolution of customer issues.

• Coordinate across different departments and follow-up with them to ensure timely

resolution of user service requests.

• Coordinate with other departments to understand internal processes and suggest

changes if required to improve customer service.

• Maintain an orderly workflow according to priorities

• Ability to handle a high volume of requests in a fast-paced environment

• Explain and educate users about Grip’s offerings and its benefits

• Enable RMs manage and nurture relationship with existing and potential investor

• Other duties as assigned

Your Superpowers

• Bachelor’s degree

• Have an understanding of the wealth segment and product offerings (3-5 years’ work

experience in customer service)

• Command on MS Excel

• Strong written and verbal communication skills and ability to communicate with Retail,

HNIs, family office investors would be essential

• Strong phone presence

• Prior experience in financial services industry is preferred

• Should be a team player

Requirements:-

• Bachelor’s degree in business or a related field

MBA Freshers

• 0 to 1 years experience in Sales and Business Development

• Transformative approach to leadership

• Aware of the latest market trends and shifts, as well as projections for the future

• Evidence of ability to innovate and implement change successfully

• Exceptional communication and presentation skills

• Able to be persuasive and procure buy-in from upper management

• Solid computer skills and awareness of web-based marketing and social media

• Driven and committed to success while maintaining integrity.

• B2B Sales of promotion activity.

•Bike & DL is mandatory.

Roles and responsibilities:-

We Are Hiring Candidates Having Excellent Knowledge Of Sales And Convening Skills. Responsibilities of the Candidate Include:-

• Determining and Conveying Sales Targets That Facilitate the Actualization of Our Company's Broader Objectives

• Assigning Work to Sales Representatives in an Equitable Manner

• Supervising Staff to Ensure They Perform the Correct Tasks to Prescribed Standards.

• Individual Responsibility

• Field Sales

• Candidates need to achieve the target for the month

• Incentive Allowed on Sales.

• Convenience Allowance Will Provide

• MBA Fresher can apply for this job role having excellent sales skills

• Candidates need to sales for Promotional products, Like- Advertisement Sales/ Digital Products

• Lead Generation

Technical Design Lead

If you are an advanced Software developer, having experience in leading a team, who has experience in developing platforms or frameworks, components and having knowledge of the open-source software/ tools/ technologies, then you are the one we are looking for.

Preference for candidates who have been exposed to Blockchain and Fin-Tech domains. The candidate will have to architecting and develope Software Programmes based on requirements provided.

The codebase the candidate develops should be of high quality and should be modular, scalable and re-usable at all times. There should be a focus all the time to promote SRE (Site Reliability Engineering) to ensure all of the services are Highly-Available and Fault Tolerant at all times.

Other Responsibilities:

• • Responsible for understanding the Business requirements and validating the framework design and execution methodology.
  • Ensure high quality software systems are developed by the software development team within defined standards.
  • Flexible to adapting & introducing new and latest technologies to organization.
  • Maintain current knowledge of technology landscape and developments.
  • Innovation & Optimizing R&D.
  • Defining the software technology strategy, architecture, and road-map.
  • Would love to do more coding yourself, but accept that you can bring most value by helping others to excel.
  • Should have built large scale applications with modern web frameworks & technologies
  • Should be a fast thinker, hands on manager and strong communicator and think and act like an entrepreneur.
  • Consolidate our technology platforms and create plans for each Track, analyze and monitor technology performance metrics.
  • Take the initiative in thought leadership, innovation and creativity.

We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills - 

• Fluent communication skills in English and Hindi
• Proven customer support experience of 1-3 years
• Engaging with customers and earning their trust
• Building sustainable relationships with customers
• Patient, empathetic, self-motivated
• Experience with CRM and tool handling
• Bachelor's degree, preferably in Computer/IT Engineering
• Prior experience in Ed-tech platform is mandatory

Following are the day-to-day roles and responsibilities - 

• Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
• Taking inbound calls from customers to resolve any queries or complaints
• Accurately explaining all details of courses offered to parents and students
• Ensuring a smooth journey for customers, from registering to completing a demo session
• Ensuring maximum customer satisfaction
• Having inside-out knowledge of our product and course offerings
• Explaining technical subjects to customers with a non-technical background

What you need to have: