26+ Travel management Jobs in India
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Profile: Travel Consultant
Address: ZO Space, 274, Saidulajab Extn, Plot 5, Westend Marg, Saiyad Ul Ajaib Extension,
Sainik Farm, New Delhi, Delhi 110030
Nearest Metro Station: Saket (Yellow Line)
Experience: 6-18 Month’s
Salary: INR 15k-25k (based on interview)
Shift: 10AM- 7PM
(GMT+05:30) Asia/Kolkata (IST)
Opportunity Type: Onsite
Placement Type: Full time Position
(*Note: This is a requirement for International Youth Club)
What do you need for this opportunity?
Must have skills required:
Customer Service Skills, Sales Skills, Product Knowledge, Communication Skills, Attention to
Detail, Organizational Skills, Problem-Solving Skills, Technological Proficiency, Cultural
Awareness, Adaptability, Marketing Skills, Negotiation Skills, Networking Skills and Time
Management.
International Youth Club is looking for:
Key Responsibilities:
Identify Client Needs: Understand clients' travel preferences, budgets, and requirements.
Recommend Packages: Present suitable travel packages and highlight their benefits.
Customize Itineraries: Tailor packages to match client specifications and preferences.
Close Sales: Finalize bookings and secure payment for travel packages.
Promote Offers: Inform clients about special deals, discounts, and exclusive offers.
Follow Up: Provide post-sale support and address any issues or changes needed.
Track Sales: Monitor and report on sales performance and targets.
Ideal Candidate:
Travel enthusiast
Task-oriented and target-driven
Roles & Responsibilities:
Connect with prospective clients via phone, email, and chat
Recommend and customize trips based on client needs and preferences
Ensure accuracy in booking processes
Skills & Qualifications:
Bachelor’s degree in travel and tourism, or a related field
Strong sales skills and communication abilities
Excellent negotiation and relationship-building skills
Commitment to outstanding customer service
Self-motivated and results-oriented
Company Focus: Sustainable tourism with Adventure Travel Packages, Motor biking Tours,
and Fixed Departure Tours.
JOB DESCRIPTION|SALES CONSULTANT – SETTLIN
About Company: Settlin, (founded 2016) has built an efficient platform for enabling and executing property transactions and services. This is the most systematic approach to Real Estate consultancy, driven by high-end technology, built to cater every detail of it. Settlin entered the real estate industry with a vision to disrupt the resale real estate market and to automate the whole process and experience of buying a resale property by providing all the necessary information on one single platform. After a tremendous success in the resale real estate segment we have recently ventured into the primary real estate vertical to help those who are looking to buy a new property by suggesting them the right property from the plethora of projects across Bangalore.
To know more visit https://settlin.in
Basic Requirements:-
● Any Graduate/Post-Graduate with experience in sales
● Experience of 2-4 years in sales/pre-sales/counseling/customer support
● Good analytical, excellent negotiation & communication skills (English)
● Quick learning ability, adaptability to changing business needs
● Valid driver's license and reliable transportation
● Real estate sales are an added advantage
Key Responsibilities:
1. Accompany home-buyers on the already-scheduled property visits, showcasing the features and benefits of each property
2. Follow-up with the visited clients, addressing any concerns, educating them, and suggesting alternative properties to meet their needs
3. Negotiation support and Liaison
4. Maximize revenue generation and deal closures
5. Cultivate and maintain strong relationships with the Builder’s team to facilitate smooth property transactions
6. Coordinate with the in-house Tele-Consultant team & work closely with them
7. Analyzing the latest property market trends
8. Schedule and coordinate revisits, and new visits for existing customers
9. Utilize cold-calling techniques to generate leads and expand our client base.
10. Contribute to the continuous improvement of negotiation best practices
11. Provide regular reports to the manager regarding client interactions, property visits, and sales progress. -
Remuneration:
Fixed CTC: 3.6 LPA to 5 LPA (depends on experience & qualification) Monthly Incentives: Close deals and watch your rewards grow! 5k* incentives on closure of each deal So if you close 4 deals in a month, that month’s Incentive earned would be 5*4=20K
Growth & Opportunities ahead: All performing members in the above team, by default earn the opportunity to move ahead to the Team Lead role. The eligibility for moving to the Team Lead role is consistent performance for 8-12 months at current position. There is no time limit on the appraisal cycle and performers easily make it to the next level and beyond, within as less as 8-12 months, depending upon the vacancies available.
Other Good to know details before applying:
1. Weekends (i.e. Saturdays & Sundays) are working days. They are usually the most engaged days
2. First 2 months mandatory probation period with 1 paid leave allowed (apart from week-offs)
3. 6 days/week office. 1 day fixed week-off selected between Tuesday & Wednesday
4. General Office hours: 10.00 AM to 6.00 PM (Minimum 8 hours each work-day)
5. Total 30 days leave in a year
We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
Job Description:
- Should have work experience in using GDS - Amadeus for Ticketing.
- Able to Issue, Reissue, Refund, Cancellation of tickets.
- Should have experience in communicating with Clients/Customers through Emails, Calls, and Chat.
- Should have Good Communication and Presentation skills.
- Should be able to improvise from time to time as per business requirements.
We have exciting Perks and Benefits which will be informed to the shortlisted candidate after the interview.
- Sales Consultants:
- Responsibilities:
- Interact with clients to understand their travel requirements and preferences.
- Present and promote our holiday packages and services effectively.
- Close sales and achieve monthly targets.
- Build and maintain strong client relationships to ensure repeat business.
- Requirements:
- Excellent communication and negotiation skills.
- Proven track record in sales or customer service.
- Passion for travel and knowledge of tourist destinations.
- Ability to work in a fast-paced environment.
Hardly are we searching for professionals with experience in the travel and tourism industry alone.
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and services Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
- 1.Sales Consultants:
Responsibilities:
- Interact with clients to understand their travel requirements and preferences.
- Present and promote our holiday packages and services effectively.
- Close sales and achieve monthly targets.
- Build and maintain strong client relationships to ensure repeat business.
Requirements:
- Excellent communication and negotiation skills.
- Proven track record in sales or customer service.
- Passion for travel and knowledge of tourist destinations.
- Ability to work in a fast-paced environment.
- 2. Tele Marketing Executives:
Responsibilities:
- Reach out to potential clients via phone calls to introduce our services.
- Schedule appointments or follow-ups for the sales team.
- Maintain accurate records of calls and customer details.
- Requirements:
- Strong communication skills with a pleasant telephone manner.
- Previous experience in telemarketing or customer service preferred.
- Goal-oriented and self-motivated.
- Ability to handle rejection positively and persistently.
- 3. Business Development Executives:
Responsibilities:
- Identify and prospect potential clients through various channels.
- Develop and implement strategies to expand our client base.
- Requirements:
- Strong networking and relationship-building skills.
Preferred Candidate Profile:
- Candidates residing in or near
for sales and tele ( Koramangala or travelable distances) for BD ( Koramangala, hebbal, Whitefield)
- Immediate availability for joining.
- Enthusiastic individuals with a passion for sales and customer service.
- Ability to complete the target.
Perks and Benefits:
- Attractive salary package with lucrative incentives.
- Comprehensive training and development programs.
- Opportunity for career growth and advancement.
- Exciting incentives based on performance.
- PF and other benefits.
REQUIRE TRAVEL EXECUTIVE
SKILLS- RESERVATION, TICKETING, PACKAGES
GENDER- MALE
EDUCATION- GRADUATE
EXPERIENCE- 3 YEARS
LOCATION- PITAMPURA, DELHI/Mumbai
SALARY –UPTO 40K
REQUIRE TRAVEL EXECUTIVE
SKILLS- RESERVATION, TICKETING, PACKAGES
GENDER- MALE
EDUCATION- GRADUATE
EXPERIENCE- 3 YEARS
LOCATION- PITAMPURA, DELHI
SALARY –UPTO 40K
REQUIRE TRAVEL EXECUTIVE
SKILLS- RESERVATION, TICKETING, PACKAGES
GENDER- ANY
EDUCATION- GRADUATE
EXPERIENCE- 3 YEARS
LOCATION- Navi mumbai
SALARY –UPTO 35K
- Preparing office driver's attendance & OT in Excel Sheet.
- Preparing MIS report for daily Shift schedule Drivers & Housekeeping staff.
- Coordinating, such as Event planning or client dinners.
- Mail checking, sending, and forwarding with correct information.
- Invoice checking for vendors reporting to the concerned person.
- Making calls and receiving further issues on the site.
- Drivers in and outgoing punching time, vehicle tools requirements purchasing
- Vehicle repairs maintenance tracking
- Handling stationery items for office usage,
- CC camera checking as per AMC.
- Generator power conditions checking and also as per AMC
- Landscaping like plants, trees, grass, indoor plants, and outdoor plants maintenance checking.
- Systems, UPS, related works checking
- Security manpower grooming, time shifts, replacements checking, and informing to concerned department.
- Central A/C checking as per AMC.
- Building rent records, diagrams, and AMC.
- Fair safety cylinders check as per filling date or replacement if outdated.
About the Role :
As the Executive Assistant to the CMO, you will play a pivotal role in supporting the CMO in managing daily activities, ensuring smooth operations, and facilitating effective communication. This position requires a high level of professionalism, discretion, and organizational skills. The successful candidate will be a proactive problem solver with the ability to anticipate needs and execute tasks efficiently.
Responsibilities:
- Calendar Management: Coordinate and manage the CMO's schedule, including meetings, appointments, and travel arrangements. Prioritize and schedule activities to ensure optimal use of the CMO's time.
- Communication and Correspondence: Act as the primary point of contact between the CMO and internal/external stakeholders. Draft and proofread emails, letters, reports, and other documents on behalf of the CMO.
- Information Management: Maintain confidentiality and handle sensitive information with discretion. Organize and manage files, records, and documents to facilitate easy access and retrieval.
- Reports and Special Projects: Coordinate with various departments to gather information and updates on key projects. Assist in the execution of initiatives as directed by the CMO and department heads.
- Meeting Preparation and Follow-up: Prepare agendas, materials, and documentation for meetings attended by the CMO. Attend meetings, take minutes, and follow up on action items to ensure timely completion.
- Relationship Management: Build and maintain positive relationships with internal and external stakeholders. Serve as a liaison between the CMO and other team members, providing support and fostering effective communication.
- Problem Solving: Proactively identify challenges and offer solutions to enhance the CMO's productivity and efficiency.
Note: This position is for one of our Client based out in Noida and requires 6 days of work from the office
Job Title: Travel Sales Executive
Company: Tripocio Carnival Pvt Ltd
Location: Onside (Work from Office)
Shift Timing: 10am to 7pm
Company Address: 1206- Skye Corporate Park, AB Rd, opp. Shalimar township, near Dewas Naka, Indore, Madhya Pradesh 452001
Salary: Hike on Current CTC
Preferable candidates from Indore (M.P)
TripOcio Carnival Pvt. Ltd. is one of the best and the renowned names in the travel industry at the current time. We are one of the finest destination experts all over the country. With our wide range of travel services and opportunities that are for everyone. Our team works hard all the time in order to make your trip amazing and the fun never ending.
Job Description: The Travel Sales Executive is responsible for driving the sales to achieve the targets. The Touring has a customized holiday planning platform for travelers and travel agents for various locations. The success of this profile means promoting and selling Domestic and international holidays to travelers.
Responsibilities:
• Selling packages for Domestic & International destination.
• Preparing customized itineraries to suit the client's preferences and budget.
• Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs, and accommodations
• Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers
• Apply consultative selling techniques to identify clients' needs.
• Apply upselling techniques.
• Managing other travel formalities
• The candidate will be responsible for managing B2B and B2C Sales.
• Follow up with Customers to convert the Lead into Sale.
• Preparing customized itineraries & es to suit the traveler's and agents' queries as per the preferences and budget. • Escalate client requests that deviate from signed sales agreements.
• Follow up on networking interactions and leads.
• Gather customer feedback and market sentiments to better understand of needs of the client.
• Provide email, social media, or telephone responses to customer inquiries.
Requirements:
• Should have 1 to 2 years of work experience in Travel Industry.
• Degree in Hospitality, Travel, Tourism, Business or a relevant field.
• Knowledge of destinations from a tourism perspective Singapore, Dubai, Thailand, Bali, Himachal, Kashmir, Kerala, Goa, Bhutan, Leh Ladakh, etc.
• Knowledge about itinerary & costing will be an added advantage for this profile.
• Client handling skills, itinerary making & costing, and sale of packages.
• Ability to interact, communicate, and negotiate effectively.
• Sound knowledge of domestic and international travel trends.
• Fluency in English; multilingualism is a plus. • Personal travel experience will be considered an advantage
Tripocio Carnival Pvt Ltd
HR [Executive]
Atharv Dhopte
We are looking for a detail-oriented individual to join our team as a travel desk analyst. The responsibilities of the travel desk analyst include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports.
To be a successful travel analyst desk, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch travel desk analyst is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.
Responsibilities:
· Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
· Negotiating preferred rates with vendors of direct travel.
· Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
· Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
· Assisting with any travel-related issues that may arise.
· Researching travel deals and evaluating prices and services.
· Arranging travel accommodations for business visitors.
· Creating, optimizing, and monitoring corporate travel policies.
· Preparing travel budget reports.
· Analysing and preparing reports on travel spend.
Requirements:
· A bachelor's degree in tourism, travel or hospitality is required for corporate travel managers.
· A minimum of 2 years’ experience in the travel industry.
· Certification in travel or hospitality may be advantageous.
· Knowledge of travel management processes.
· The ability to build and maintain positive relationships with vendors of direct travel
· Excellent attention to detail and organizational skills.
· Good communication, customer service, and interpersonal skills.
· A basic understanding of Geography.
· Strong computer skills.
- Working towards achieving team and individual sales targets + incentives.
- Knowledge of all travel destinations and handling the client.
- Candidate must have an experience of working in the same field for at least 2 years (Telephonic Travel Sales)
- Candidate should be able to do follow on leads and explain about tour packages to the clients.
- Experience expected 2 - 7 years. Freshers can also apply having degree or diploma in same field.
1. Preparing job descriptions for the various vacancies in the organization.
2. Recruiting employees through various job portals, social media, and internal reference and HR
consultants.
3. Creating & maintaining a database of resume for future reference.
4. Managing joining formalities such as document verification, background verification, internal
documentation, issue of assets, the addition of new employees to the Biometric attendance system
and basic onboarding training for all employees.
5. Deciding & maintaining the training schedule for employees based on training calendars
received from OEM & Distributors.
6. Developing/establishing a performance management system, formats of documents required and
timely completion of the Performance Appraisal Assessment for all the employees at the end of
completing their 1st year and at the end of each financial year thereafter.
7. Develop, implement & effectively communicate HR Policies. Develop & monitor employee
behavior and take corrective action in consultation with the management as and when required.
8. Organize employee engagement and welfare activities.
9. Conducting exit interviews and managing exit formalities such as handover-takeover, surrender
of company assets etc.
10. Manage and maintain attendance and leave records for all employees.
11. Generate and maintain monthly payroll journal and submit to Finance for disbursement.
12. Ensure the smooth functioning of office telephone lines, mobile phones and housekeeping
services.
13. Procure and maintain stock of stationary and other office supplies.
14. Manage and coordinate with company vendors for the various supply and services that they render.
15. Manage all the travel arrangements like ticketing, Visas, hotel accommodation, transportation
etc. for employees and company guests.
16. Communicate and handle incoming and outgoing electronic as well as physical communications
on behalf of MD.
17. Provide high-level administrative and secretarial support to MD.
18. Manage and track distribution list and logistics for corporate gifting 2-3 times in a calendar year.
Skills Required:
1. Experience: 3 to 6 years
2. Qualification: A MBA/PBDGM –HR.
3. Excellent written and verbal communication skills are a must.
4. Should have excellent knowledge of office computer packages e.g. Word, Excel, PowerPoint, etc.
5. Letter & E-mail formatting and drafting skills are essential.
6. High degree of multi-tasking and time management capability.
7. Integrity and professionalism
Responsibilities And Duties:
Connect with our prospective clients both over the phone, email, and chat.
Ask the right questions to ascertain the needs of each unique traveler. Recommend and sell the right trip to the client based on their needs including any extra services that may enhance their experience.
Ensure the use of correct booking processes and procedures to minimize risk and reduce error rates.
Act at all times with the purpose of providing a life-changing experience.
Things you will need to bring to begin your adventure with us: Sales skills - You'll have that edge when it comes to sales and understanding how to provide amazing customer service.
You'll be target-driven, and up for any challenge.
Travel experience - You'll be a globe trotter who has an incurable case of the travel bug.
Academic achievements - You'll have been a high flyer with academic accomplishments.
Career ambition - You'll love the thought of a challenging career that can take you places.
Benefits: Unlimited Earnings - You'll work on a fixed base salary plus uncapped commission; the more you sell, the more you'll earn! First-year average earnings are around 1 Million with the potential for year-upon-year growth as you build your client base.
Training and development at our own in-house Learning Centre - We will provide you with all the tools you need to get up and running, as well as ongoing training to further develop your skills and knowledge.
Career development and advancement opportunities.
Unbeatable company culture
- Provide counseling on policies and procedures
- Be actively involved in recruitment by preparing job descriptions, posting ads, and managing the hiring process
- Create and implement effective onboarding plans
- Develop training and development programs
- Assist in performance management processes
- Support the management of disciplinary and grievance issues
- Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
- Responsible for handling all travel related inquiries and providing a one-stop travel solution to all the stakeholders
- Support Travel Desk arrangements Round the clock operations
- Ticketing Air / Rail / Bus
- Domestic/International Hotel accommodation bookings after negotiating the best deal.
- Support in organizing various events such as seminars, conferences, etc.
- Handling Visa processing / Forex / Travel Insurances/ International Domestic SIM
- Car Rental arrangements
- Processing all travel related invoices for vendors payment on a timely basis.
- Help design and create travel itineraries for stakeholders based on their requirements adhering to in-house travel policies and procedures.
- Coordinating with Finance for settling travel claims monthly billing clearance.
- Preparing monthly MIS and periodic travel reports.
- Ensure compliance in all aspects of travel procedures adhering to travel norms.
- Should be flexible towards any other admin related job which will be assigned on time to time on a need basis / business exigencie
They have an excellent reputation for their hotels in North India. The aesthetically designed rooms, the multi-cuisine restaurant, corporate facilities like conference rooms, banquets and other services like gym and spa in their hotels are all world-class arrangements at a reasonable price.
- Handling basic bookkeeping tasks.
- Filing and retrieving corporate records, documents, and reports.
- Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives.
- Helping prepare for meetings.
- Accurately recording minutes from meetings.
- Greeting visitors and deciding if they should be able to meet with executives.
- Using various software, including word processing, spreadsheets, databases, and presentation software.
- Making travel arrangements for executives.
- Performing office duties that include ordering supplies and managing a records database.
- Opening, sorting and distributing incoming faxes, packages, emails, and other correspondence.
What you need to have:
- Proven experience as an executive assistant or other relevant administrative support experience.
- In-depth understanding of the entire MS Office suite.
- University Graduate or Post Graduate.
- Ability to organize a daily workload by priorities.
- Must be able to meet deadlines in a fast-paced quickly changing environment.
- A proactive approach to problem-solving with strong decision-making skills.
- Professional level verbal and written communications skills.
- Managing internal communication & business correspondence from the MD desk.
- Calendar Management: Ensuring prompt and effective follow up on all Internal and external meetings based on calendar information, managing last minute changing schedules.
- Making all travel arrangements (domestic & international) and coordinating for logistics like visa, transport, hotels etc.
- Coordinating board meetings, meetings with foreign delegates, senior leadership teams etc.
- Preparing minutes of the meetings, reports & presentations.
- Maintaining the current filing and database system, and looking for ways to improve current systems.
- Contribution in event planning.
- Processing expense reports of MD on monthly basis.
- Assisting in capturing market intelligence & monitor customer activities.
- Formatting information for internal and external communication – memos, emails, presentations, reports.
- Managing the social media channels/ profiles of the senior stakeholders/ director.
- Prior Experience in working with leadership roles is a must.
- Superior ability to build relationships with senior leaders, and work across businesses.
- Ability to handle confidential information with tact and diplomacy.
- Be aware of the CEO's agenda fully and anticipate and support his business and life needs.
- Should have strong experience in making travel arrangements and calendar management.
- Spontaneous in response and flexible in taking calls.
- Outstanding organizational and time management skills
- Having excellent verbal and written communication.
- Should be a pro at excel and PPT.
- Should be willing to work for six days a week
Job brief
We are looking for a competent Executive Secretary to manage the Chairman’s office. You will be the one to organize and maintain his schedule and assist them by performing a variety of administrative tasks.
Executive secretaries must be quick professionals with great time-management and multitasking abilities. It is with their diligence and competence in their work that executives can focus on their managerial responsibilities without worrying for other tasks.
The goal is to contribute to the efficiency of the overall business by ensuring all assigned administrative duties are carried on timely and efficiently.
Responsibilities
- Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
- Attend meetings and keep minutes
- Track the minutes and ensure that commitments made are kept up.
- Coordinate and ensure that all MIS reaches the Chairman’s office in time.
- Receive and screen phone calls and redirect them when appropriate
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Make travel arrangements for executives
- Handle confidential documents ensuring they remain secure
- Prepare invoices or financial statements and provide assistance in bookkeeping
- Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
- Maintain electronic and paper records ensuring information is organized and easily accessible
- Conduct research and prepare presentations or reports as assigned
Requirements
- Proven experience as executive secretary or similar administrative role
- Proficient in MS Office and PC /Laptop handling
- In depth knowledge of office management including filing.
- Familiarity with basic research methods and reporting techniques
- Excellent organizational and time-management skills
- Outstanding communication and negotiation abilities
- Integrity and confidentiality
- Degree in business administration or relative field preferred
You will work in the India office (INO), which currently comprises ~1000 Firm members and external workers. You would oversee, guide and direct operations and strategy for all functions pertaining to Location management, Travel (Air, Ground transportation, Hotels and Guesthouses), Executive Assistants (90 members), Visual Graphics (50 members), Events management for the office, as well as personnel practices for our support staff.
You would work very closely with the Office Manager and senior leadership of the Firm in this role. You will also engage extensively with the Director of Professional Development, Director of Finance and Director of Strategic Initiatives for the India office. You would connect and collaborate with the local Partner group and different office functional teams (e.g., IT/ finance, etc.) besides your regional/ global counterparts.
What You'll Do:
- You would be responsible for end-to-end planning, strategy, and guidance on all activities pertaining to Real estate, Assistants cohort, Visual Graphics, Travel, Events and operations for the office, and personnel management for the support staff.
- You will engage with stakeholders at multiple levels to strategize, manage and problem-solve on-the-job to ensure that the office is compliant with all legal and regulatory requirements surrounding these areas of work.
- You would design and oversee personnel practices for support staff across departments, including recruiting, evaluation, compensation, benefits, training, and development.
- In addition, you would mentor and provide leadership support to functional managers to ensure that high-quality support is provided to consultants; establish and monitor adherence to core processes and policies and constantly innovate support models to continuously enhance efficiency and effectiveness.
- You would be responsible for overseeing physical facilities (e.g., lease arrangements, construction projects), working with leadership and Firm Real Estate to design optimal solutions that balance cost and functionality. You would work with functional managers to develop financial plans and track/report key performance metrics; with office leadership and finance team, manage office support economics and proactively identify and execute improvement opportunities.
- As appropriate, you would need to facilitate external administrative interactions - e.g., government and regulatory bodies, service agents, tax, corporate registrations. As and when needed, you would be required to support office leadership in risk management, including client arrangements, confidentiality and working papers processes, disaster preparations and business continuity planning.
- You would oversee the events function within the office; providing guidance on every event undertaken by the team.
- You would also manage the travel function for INO, driving strategic partnerships and providing oversight on travel operations.
- You would be expected to liaise with Firm/regional leaders and other cells to integrate the office with relevant administrative networks, processes and policies and share and implement best practices where appropriate.
Qualifications :
The ideal candidate will have:
- 15+ years' experience in managing administration, travel and personnel-related operations, strategy, and compliances for a large-sized organization or multinational company
- At least a Bachelor's degree; an MBA would be an added advantage
- Broad business acumen; finance/ operations knowledge will be a plus
- Thorough familiarity with office administration, real estate, personnel management, travel, and events
- Senior presence and ability to develop strong, collaborative relationships with office/practice leaders
- Excellent problem solving, analytic, and project management skills
- Outstanding communication and negotiation skills
- Strong team leadership and people development ability
Founded in 2014, The Scalers helps innovative and pioneering
Help customers find their dream adventure - help them plan it, address queries, and with their final booking. Coordinate with adventure travel suppliers on a regular basis to collect required documents, content, booking information and related data.
Obviously have fun while you are doing it.
We expect you to have:
1-3 years experience in role of sales support, B2B sales support and/or office administration. Experience in working with a travel agency, travel website, travel sales back office or similar will be strongly preferred. Strong preference to candidates who have experience working with adventure travel. A preference towards operating in an environment where you are independent, organized, and can handle situations that require extreme multi-tasking. We are open to remote working permanently and will evaluate candidates from any part of India.
We Are:
An adventure travel startup out of Mumbai. Selling rafting, paragliding, trekking, camping, scuba diving, cycling, rock climbing and more online and offline.
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