Senior Customer Support

Job Title : QA Engineer (Manual + Automation)

Experience : 6 months to 2 years

Location: Noida

Job Summary:

We are seeking a skilled and passionate QA Engineer to ensure the delivery of high-quality software products. This role combines manual testing expertise with automation skills to design, execute, and enhance testing processes. If you have a strong attention to detail, problem-solving mindset, and thrive in a collaborative environment, we'd love to hear from you!

Key Responsibilities:

Manual Testing:

• Design, document, and execute comprehensive test cases to validate functionality, performance, and user experience.
• Conduct thorough functional, integration, regression, and performance testing.

Automation Testing:

• Develop and maintain automated test scripts using tools like Selenium, Cypress, or Appium.
• Enhance and scale automation frameworks to ensure comprehensive and robust test coverage.

Defect Management:

• Identify, document, and track bugs or defects using standard tools.
• Collaborate with development teams to prioritize and resolve issues promptly.

Collaboration & Process Improvement:

• Work closely with cross-functional teams in an Agile environment to ensure seamless integration of quality assurance processes.
• Contribute to the continuous improvement of QA practices and tools.

Required Skills and Qualifications:

Manual Testing Expertise:

• Proficiency in manual testing techniques and tools, with attention to detail.

Automation Testing Proficiency:

• Hands-on experience with automation testing tools (e.g., Selenium, TestNG, Cypress, or similar).
• Familiarity with programming languages like Java or Python.

General Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities to work effectively within a team.

Experience: 6 months to 2 years of QA experience in manual and automation testing.

Nice to Have:

• Experience with CI/CD tools (e.g., Jenkins).
• Knowledge of API testing tools (e.g., Postman, RestAssured).
• Exposure to Agile methodologies and tools like Jira or Trello.

JOB REQUIREMENTS:

• C#
• SQL
• FTF

QUALIFICATIONS ANS SKILLS:

BSc/BA in Computer Science, BCA, Engineering or a related field

1-3 years of web development experience.

Relevant E-com industry Experience.

Experience in JavaScript, HTML, CSS is a plus

RESPONSIBILITIES

Create and test applications for websites.

Maintaining the appearance of websites

Implementing automated testing platforms and unit tests.

Maintain and update websites

Troubleshoot website problems.

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

Essential Requirements:

• 5+ years of Software development experience
• Hands on development experience using Java technology stack with focus on architecture and design.
• Hands-on in Java Programming, J2EE, Spring or SpringBoot, Hibernate, RestAPI, Data Structures, Design Patterns, Oracle Database, PL/SQL
• Experience in application servers with prime focus on Tomcat.
• Experience in messaging systems such as RabbitMQ.
• Experience working in Linux/Unix environments. Must be hands on with Object Oriented concepts along with passion for design patterns and applicability.
• Relevant experience in Java frameworks like Spring Microservices, Spring-Boot, Hibernate, JPA etc.
• Understanding of developer testing practices and the differences between unit, functional, and system tests,
• Should have working experience in a CI/CD environment where build & test is automated.
• Should have working experience in tools like Maven, Jenkins, Bamboo etc.
• Should have used testing Frameworks such as JUnit, Selenium
• Ability to quickly learn and apply new concepts or principles
• Ability to work effectively as part of global team
• Experience working in an agile environment.
• Experience in Azure and AWS Development and Deployment, Active Directory, Containerization.

We are looking for an experienced engineer with superb technical skills. You will primarily be responsible for architecting and building large scale data pipelines that delivers AI and Analytical solutions to our customers. The right candidate will enthusiastically take ownership in developing and managing a continuously improving, robust, scalable software solutions. The successful candidate will be curious, creative, ambitious, self motivated, flexible, and have a bias towards taking action. As part of the early engineering team, you will have a chance to make a measurable impact in future of Thinkdeeply as well as having a significant amount of responsibility.

Although your primary responsibilities will be around back-end work, we prize individuals who are willing to step in and contribute to other areas including automation, tooling, and management applications. Experience with or desire to learn Machine Learning a plus.

Experience

12+ Years

Location

Hyderabad

Skills

Bachelors/Masters/Phd in CS or equivalent industry experience

10+ years of industry experience in java related frameworks such as Spring and/or Typesafe

Experience with scripting languages. Python experience highly desirable. 5+ Industry experience in python

Experience with popular modern web frameworks such as Spring boot, Play framework, or Django

Demonstrated expertise of building and shipping cloud native applications

Experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka, ELK Stack, Fluentd

Experience in API development using Swagger

Strong expertise with containerization technologies including kubernetes, docker-compose

Experience with cloud platform services such as AWS, Azure or GCP.

Implementing automated testing platforms and unit tests

Proficient understanding of code versioning tools, such as Git

Familiarity with continuous integration, Jenkins

Responsibilities

Architect, Design and Implement Large scale data processing pipelines

Design and Implement APIs

Assist in dev ops operations

Identify performance bottlenecks and bugs, and devise solutions to these problems

Help maintain code quality, organization, and documentation

Communicate with stakeholders regarding various aspects of solution.

Mentor team members on best practices