Senior Customer Support
2 - 7 yrs
₹3L - ₹6.5L / yr
Bengaluru (Bangalore)
Skills
Customer Service
Travel management
Packaging design
Backup administration
Ticket Booking
Hardly are we searching for professionals with experience in the travel and tourism industry alone.
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and services Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
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About LAVISH HOLIDAY PRIVATE LIMITED
Founded :
2021
Type :
Services
Size :
20-100
Stage :
Profitable
About
N/A
Company social profiles
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Read more
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accounting, customer management, and payroll for hundreds of thousands of customers
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this IT company is looking for candidates for this profile.
Agency job
via IT company by Damini Rautela
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Job Description
IT Security Manager- 8-12 Years
NOTE - We are looking for those candidates who can join immediately or within 15-20 days of the notice period.
Key Responsibilities:
• Lead IT security projects including design and implementation of security infrastructure &software
• Experience working with Linux/UNIX administration"
•
• Define next gen IT security strategy, architecture, and processes for the group
• Analyse business requirements by partnering with key stakeholders across the organization to develop security solutions
• Lead validation of BCP & DR as per the organizational needs
• Experience with framing apolicies, processes and procedures and their implementation of IT Security for both On premise and Cloud infrastructure
• Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.
• Maintain and manage security for all existing and new IT infrastructure and Applications
• Monitor security performance of information technology systems to drive cost and productivity levels, and to make recommendations for improving & standardization of the IT infrastructure
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experience with policies
• blue team (any experience with defending the network)
any experience with vulnerability assessment and PT
IT Security Manager- 8-12 Years
NOTE - We are looking for those candidates who can join immediately or within 15-20 days of the notice period.
Key Responsibilities:
• Lead IT security projects including design and implementation of security infrastructure &software
• Experience working with Linux/UNIX administration"
•
• Define next gen IT security strategy, architecture, and processes for the group
• Analyse business requirements by partnering with key stakeholders across the organization to develop security solutions
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• Prepare plan and strategies to ensure security of the organization including both high and low risk events.
• Develop budgets for security operations and new initiatives.
• Coordinate security operations, Audit & Compliance activities along with law enforcement and government agencies.
• Ensure completeness of documentation and have exposure to ISO 27001, ISMS policies
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• Excellent analytical and problem-solving skills.
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Read more
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We are Civil Maps.
Civil Maps, provider of 3D mapping technology for fully autonomous vehicles, has raised a $6.6 million seed funding round from Ford Motor Company, Motus Ventures, Wicklow Capital, StartX Stanford and Yahoo cofounder Jerry Yang’s AME Cloud Ventures.
Civil Maps’ mission is to make it possible for fully autonomous vehicles (SAE Levels 4-5) to drive anywhere smoothly and safely. Through artificial intelligence and vehicle-based local processing, Civil Maps converts sensor data into meaningful map information built specifically to direct fully autonomous vehicles. The company will use the seed investment to accelerate product development and deployment with a number of leading automotive companies and technology partners.
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Work Location : Hyderabad
Full Stack Developer :
Job Description: 7-10 yrs of Experience
Qualifications:
· Experience with developing web front-ends focusing on modular and maintainable systems with high performance.
· Experience designing, implementing, and maintaining RESTful services.
· Experience with optimal integration of internal/proprietary, third party, and open source technologies to solve complex problems in a customer-centric manner.
· Proficiency in Linux.
· Familiar with key development and collaboration tools (git, Jira, Confluence etc.).
· Familiar with the design & analysis of computer algorithms and data structures.
· Advanced knowledge of networking and distributed systems.
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· 5+ years’ experience with common back-end frameworks such as Spring, Play, etc. and associated software development paradigms.
· Experience with common front-end frameworks and technologies such as JQuery, Bootstrap, EJS.
· HTML5, CSS3 (and CSS preprocessors), responsive design, etc. and associated software development paradigms.
· Basic knowledge of SQL/ORM as well as NoSQL principles and practices.
· Familiar with development and deployment on cloud systems such as AWS (using DynamoDB, ElastiCache, etc.).
· Experience in implementing microservices and back-end architectures in highly modular deployments.
· Experience managing streaming and heavyweight data in an efficient and scalable way.
· Experience in a collaborative and interdisciplinary research environment.
· Familiarity with mobile development on Android and iOS.
Read more
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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