Senior Customer Support

• Oracle Integration Cloud (OIC) Development:
• Design, develop, and implement integration solutions using Oracle Integration Cloud (OIC).
• Build integrations between Oracle Cloud applications and on-premise or third-party applications.
• Create and maintain REST/SOAP-based web services and API calls for integration solutions.
• Implement process automation using OIC’s Process Automation capabilities.
• Monitor and manage integration flows to ensure optimal performance, security, and scalability.
• Platform-as-a-Service (PaaS) Expertise:
• Develop custom applications and solutions on Oracle PaaS (Java Cloud Service, Application Container Cloud, etc.).
• Deploy, manage, and support PaaS solutions for extending Oracle SaaS applications.
• Maintain cloud environments and ensure seamless integrations between PaaS solutions and Oracle applications.
• System Integration:
• Work with ERP systems like Oracle Fusion, EBS, and other third-party systems to build integrated solutions.
• Troubleshoot and resolve integration issues related to data flow, connectivity, and performance.
• Develop mappings, orchestration flows, and B2B/EDI integrations using the Oracle Integration Cloud.
• Stakeholder Collaboration:
• Collaborate with business analysts, functional teams, and IT teams to gather integration requirements and deliver effective solutions.
• Provide input into solution architecture and development strategies aligned with business needs.
• Document technical designs, configurations, and troubleshooting steps for future reference and team collaboration.
• Continuous Improvement:
• Stay updated with the latest Oracle Cloud and PaaS advancements, features, and best practices.
• Optimize integration processes to improve overall system efficiency, reduce errors, and ensure data integrity.
• Conduct performance tuning and optimize OIC flows for seamless data exchange between systems.

Required Skills & Qualifications:

• Education:
• Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Experience:
• 5-10 years of hands-on experience in Oracle Integration Cloud (OIC) development and PaaS.
• Proven experience in developing and managing complex integrations between cloud and on-premise systems.
• Strong understanding of Oracle Cloud Applications (Fusion, HCM, ERP, etc.) and their integration requirements.
• Technical Skills:
• Expertise in Oracle Integration Cloud (OIC), Oracle SOA Suite, Oracle Cloud Infrastructure (OCI), and Oracle PaaS solutions.
• Hands-on experience with RESTful/SOAP web services, API development, JSON, XML, and XSLT.
• Proficiency with Oracle ERP, Oracle Fusion Middleware, Oracle Visual Builder, and related tools.
• Strong knowledge of cloud integration patterns, process orchestration, and B2B integrations.
• Familiarity with Oracle Autonomous Databases and Oracle SQL/PLSQL.
• Soft Skills:
• Excellent problem-solving skills with attention to detail.
• Strong communication and collaboration abilities across functional and technical teams.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Oracle Cloud certifications in OIC, SOA, or PaaS.
• Knowledge of DevOps practices and CI/CD pipelines for cloud deployment.
• Experience with cloud security best practices for PaaS and OIC.

Job Description:

• Support Pre-sales activities and provide technical solutions, effort estimation, define delivery strategy and plan
• Provide recommendation of RPA product
• Develop the technical solution for the RPA Automation.
• Define the To-be automated process flows including any custom-built components
• Define the design to consider the following aspects
• Security
• Method of access (internal client network , internet, local access)
• User Authentication (SSO, central LDAP, individual log in)
• Customer’s IT Security and/or Audit Policies which impact the robot deployment
• User Authorization Processes, it’s lead times & request process
• Scalability
• Ensuring multiple robots can handle shared resources
• Ensuring there are no duplicate transactions processed or orphaned transactions.
• Application landscape
• Understanding technical impacts of applications using OCR or Adobe Flash
• Understanding technical impacts of applications accessed behind Citrix.
• Auditing & Exception handling
• Hosting & Environments
• Hosting Locations and Hosting provider (Internal / 3rd party)
• Availability of test system by application
• Availability of “production like” test data within test applications
• Consistency of test data between applications
• Performance  & Availability
• Ensuring Performance of key applications in the process that could limit the average handling time of the automation
• System availability & timings
• Anticipate, identify, track and resolve technical issues and risks affecting delivery
• Assist development team in resolving technical problems
• Assist Support teams to resolve issues
• Coordinate and participate in structured peer reviews and walkthroughs
• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

• Additional Information

  • 10 to 12 years of IT experience. Minimum 2 years of experience in leading architecture and design.
  • Having led a minimum  2 RPA project implementations as lead architect
  • Certification in Robotics for any one product (Blue Prism /Automation Anywhere)
  • Experience in defining the architecture of enterprise level applications involving multiple systems, sub-systems and ERPs.
  • Experience front ending client facing discussions and interfacing with Client Business, IT and Architecture teams
  • Knowledge of automation tool capabilities and technical requirements
  • Good communication skills & customer interaction skills.

   

As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries, troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.

Role & responsibilities:

• Good Computer Skills

• Candidates must have good communication skills

• Must be a Graduate

• Willing to work in night shift (UK or US)

• Able to work in Order Processing & Customer Service (both Chat & Calling).

Lead Java Developer for Chennai based Product Company

About the Role

We are looking for a highly experienced Lead Java Developer with 8 to 15 years of expertise in Java development, AWS cloud infrastructure management and product development for 3 products. There is a clear path to leadership role within the organization. If you are not from Chennai, you should be willing to relocate to Chennai.

The ideal candidate will have a strong technical background with hands-on experience in Java, Spring Boot, and AWS or other cloud infrastructure management. This role requires a strategic thinker who can drive product vision, align cross-functional teams, and ensure the successful execution of cloud-based solutions, while providing the necessary support to the team in planning, coordination, and execution of various projects, ensuring they are completed on time, within scope, and within budget.

Key Responsibilities

• Manage product road map ensuring alignment with business goals.
• Collaborate with engineering teams, and the stakeholders to design & develop scalable cloud solutions.
• Lead product development lifecycle, from ideation to deployment and iteration.
• Stay updated with industry trends and emerging technologies to drive innovation.
• Develop technical documentation, user guides, and best practices for cloud infrastructure management.
• Ensure compliance with security, governance, and best practices in cloud deployments.
• Act as a liaison between business and technical teams to balance priorities and manage expectations.
• Conduct research on technical solutions and present findings to the project team.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• At least 8 to 10 years of experience in product management, & handling multiple projects simultaneously.
• More than 5 years of hands-on experience in Java, Spring Boot & related technologies.
• Strong technical background with hands-on experience in AWS OR Azure, OR Google Cloud Platform.
• Knowledge of cloud infrastructure, networking, security, and scalability best practices.
• Experience with CI/CD pipelines and DevOps practices.
• Experience working with google play store, app store, setting up app store accounts and handling deployments.
• Experience identifying, studying documentation and integrating with third parties for various needs such as identity verification, SMS integration and many such requirements.
• Proven ability to define product strategy and execute on complex technical roadmaps.
• Excellent communication skills, with the ability to translate business requirements to user stories.
• Experience working in Agile/Scrum methodologies.
• Strong problem-solving skills and the ability to work in a fast-paced environment.

Preferred Qualifications

• Familiarity with monitoring and logging tools such as AWS CloudWatch, or ELK stack.
• Familiarity and experience with React Native architecture and libraries.
• Prior experience in a SaaS, PaaS, or cloud-native environment.
• Certifications such as AWS Certified Solutions Architect, Certified Kubernetes Administrator (CKA), or PMP.

Remuneration

• Base Salary + Annual Performance Bonus (tied to KPIs, roadmap execution, team performance, delivery milestones)
• Equity/ESOPs - After 1st year of employment, Vesting: 4 years with 1-year cliff

Benefits

• Work-Life Balance & Paid time off
• Flexible working hours
• Work-from-home allowance (1–2 days a week or for emergencies)
• Company sponsored team offsites / retreats

About Lentra:

Lentra is a new-age, domain-native platform built from the ground up, designed and developed to empower financial institutions with tomorrow’s lending ecosystem, today. With its full-stack, fully digital, secured products and solutions, Lentra is the future of smart, seamless, secure digital lending. 

Our solutions cover the Indian lending stack effectively for digital origination by providing capabilities like eKYC, vKYC, eSign, eNACH, etc., besides MultiBureau(R), a comprehensive BRE for faster decisioning and configurable onboarding workflows. Reliability and minimal TATs are the key takeaways from Lentra’s offerings. 

Our Marquee Clients including the topmost private banks in India are now future ready and encashing business opportunities. Lentra's zero risk instant lending solution will empower the FIs to leapfrog into the future.

About the Role:

Lentra AI Pvt. Ltd looking for a Senior Software Engineer to contribute to the software development life cycle, from design and development to testing, release and maintenance. Software Developer responsibilities include building web application modules and testing features before release. If you have hands-on experience developing software with agile methodologies and are ready to lead our junior developers, we'd like to meet you. Ultimately, you will create, enhance, deploy and maintain functional, secure and high-quality applications

Responsibilities:

The candidate has to perform the below responsibilities:

• Active contribution in designing, developing, testing, deploying and maintaining software
• Collaborate with the team to develop web services, mobile and web applications
• Write well designed, efficient, secure and performant code
• Follow best practices in design and testing
• Review, test and debug team members code
• Actively contribute in writing and updating documents

Candidate requirements:

• Candidates should have a minimum of 5 year of experience in web based development using these technologies:
• Core Java, SpringMVC, Node.js, ORM
• Working knowledge of relational database and noSQL databases, Caching technologies
• RESTful, SOAP, JSON
• Angular, HTML5, CSS
• Proficient understanding of code versioning tools, such as Git
• Knowledge of Agile Scrum development Methodologies
• Integrate applications with network systems, servers, and databases
• Troubleshoot problems with application development and use
• Excellent conceptual, and critical thinking capabilities
• Self-directed and self-motivated with the ability to take charge or play a supporting role
• Strong understanding of product development
• Clear written and verbal communications skills (English), including presentation

Location & commitments:

• This is a Permanent Opportunity.
• Job Location is Pune

• Strong analytical skills -ability to turn business requirements into technical concepts and code
• Minimum 3 years experience in NodeJS(at least 3 projects with minimum 1 project as the sole lead developer)
• Deep knowledge of Javascript and Typescript (at least 2 years)
• Should have experiences with NestJS
• Experience with SCRUM/Agile Development
• At least worked in one microservice/cloud project
• Familiar with designing and implementing a CI/CD process (Azure DevOps plus)
• Testing and Documenting should be the day to day practice
• Experience with Azure & Serverless functions is a plus
• Experience with Monorepositories and Nx is a plus

• Working closely with the client (typically Marketing / Communication heads) to understand their needs, company goals, vision, and prepare a high-level strategy spanning multiple platforms and types of content.
• Breaking down the client’s requirements in the form of a more granular content calendar
• Coordinating with designers, videographers, and other stakeholders to ensure overall smooth project flow and client satisfaction
• Doing primary or secondary research, as and when required, depending on the context
• Ensuring that the client receives error-free content and copy that is free of plagiarism
• Repurposing existing content into buckets that can be reposted on different platforms
• Brainstorm (along with the Account Manager) about how to drive traffic to the existing content and to improve overall KPIs for the client
• Diligent tracking and analytics of what's working and what's not working, and how to optimiz content for the next cycle

• Research and properly evaluate sources of information to determine possible limitations in reliability or usability
• Apply sampling techniques to effectively determine and define ideal categories to be questioned
• Compare and analyze provided statistical information to identify patterns, relationships and problems
• Define and utilize statistical methods to solve industry-specific problems in varying fields, such as economics and engineering
• Prepare detailed reports for management and other departments by analyzing and interpreting data
• Train assistants and other members of the team how to properly organize findings and read data collected
• Design computer code using various languages to improve and update software and applications
• Refer to previous instances and findings to determine the ideal method for gathering data