Senior Customer Support

Job Description

Position Title: Java Technical Lead/Manager

Position Type: Full Time, Permanent

Department: Research and Development

Reports to: R&D Manager, Indian Development Centre.

Company Background:

-CGLIA is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population.

- At CGLIA, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations.

- CGLIA, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer.

Job Summary:

As a Technical Manager, you will be providing the guidance to all the team members in designing, implementing and delivering the technical solutions.

Also, responsible to maintaining the existing product line with high quality and timely deliverables by working closely with product teams.

In this role, you will be hiring the new development staff, oversee each aspect of the development process, and act as a liaison between development team and upper management. Also ensures that team is fully trained and able to perform their jobs.

Should possess strong leadership skills and ability to resolve the challenges quickly.

Responsibilities:

• Participate and contribute to project planning and effort estimation.
• Demonstrate exceptional requirements gathering skills and support requirement gathering sessions.
• Contribute to technical design of business solutions.
• Support leadership team in development RFP’s and service offerings.
• Review and analyze relevant documentation to ensure the understanding of an organization function and capabilities.
• Conduct relevant research to increase understanding in support of developing comprehensive solutions.
• Comply with all the relevant policies and procedures and complete all the documents that are required.
• Conducting performance reviews, handling the employee complaints
• Willing to undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the organization.

Qualifications: (Education, Experience, Skills and Knowledge)

• Bachelor’s Degree in Computer Science or Information Technology or any equivalent degree.
• At least 8 plus years of hands on experience in developing cloud-based software along with 2 plus years of Management experience.
• Expertise with more than one of the Software Development Methodologies.
• Expertise in designing and developing cloud based high available distributed applications and must have extensive experience in object-oriented design.
• Strong hands on experience in using Java, Hibernate, Spring technology stack (Spring MVS, Spring Data, Spring Cloud, Spring Batch, Spring spiral, Spring security etc.) along with open source technologies.
• Experience building web and mobile applications using frontend technologies Angular (Angular 1/Angular 2), Bootstrap, Material Design, UX/UI, JavaScript, HTML5, and CSS.
• Demonstrated Experience on databases like MySQL, MS SQL, PostgreSQL, and Oracle.
• An understanding on handling of large data sources. (Desirable)
• Expertise on the Code Static Analyzer tools like SonarQube, PMD and, DevOps Tools.
• Expertise in using any Unit testing Frameworks like Junit.
• Knowledge in Security related to Web Applications and mobile applications. and other open source and commercial tools.
• Demonstrable and substantial experience in leading and managing teams of software developers.
• Impeccable written English skills, and Oral communication skills along with outstanding interpersonal skills.
• Results-oriented, detail-oriented, and well organized.

Technical Manager: Requires sufficient Managerial Skills and sufficient technical skills.

Main function has to be focused on people. He or She can and should learn new things in technology,  that is required for the role.

Review Criteria

• Strong IT Engineer Profile
• 4+ years of hands-on experience in Azure/Office 365 compliance and management, including policy enforcement, audit readiness, DLP, security configurations, and overall governance.
• Must have strong experience handling user onboarding/offboarding, identity & access provisioning, MFA, SSO configurations, and lifecycle management across Windows/Mac/Linux environments.
• Must have proven expertise in IT Inventory Management, including asset tracking, device lifecycle, CMDB updates, and hardware/software allocation with complete documentation.
• Hands-on experience configuring and managing FortiGate Firewalls, including routing, VPN setups, policies, NAT, and overall network security.
• Must have practical experience with FortiGate WiFi, AP configurations, SSID management, troubleshooting connectivity issues, and securing wireless environments.
• Must have strong knowledge and hands-on experience with Antivirus Endpoint Central (or equivalent) for patching, endpoint protection, compliance, and threat remediation.
• Must have solid understanding of Networking, including routing, switching, subnetting, DHCP, DNS, VPN, LAN/WAN troubleshooting.
• Must have strong troubleshooting experience across Windows, Linux, and macOS environments for system issues, updates, performance, and configurations.
• Must have expertise in Cisco/Polycom A/V solutions, including setup, configuration, video conferencing troubleshooting, and meeting room infrastructure support.
• Must have hands-on experience in Shell Scripting / Bash / PowerShell for automation of routine IT tasks, monitoring, and system efficiencies.

Job Specific Criteria:

• CV Attachment is mandatory
• Q1. Please share details of experience in troubleshooting (Rate out of 10, 10 being highly experienced) A. Windows Troubleshooting B. Linux Troubleshooting C. Macbook Troubleshooting
• Q2. Please share details of experience in below process (Rate out of 10, 10 being highly experienced) A. User Onboarding/Offboarding B. Inventory Management
• Q3. Please share details of experience in below tools and administrations (Rate out of 10, 10 being highly experienced) A. FortiGate Firewall B. FortiGate WiFi C. Antivirus Endpoint Central D. Networking E. Cisco/Polycom A/V solutions F. Shell Scripting/Bash/PowerShell G. Azure/Office 365 compliance and management
• Q4. Are you okay for F2F round (Noida)?
• Q5. What's you current company?
• Q6. Are you okay for rotational shift (10am - 7pm and 2pm to 11pm)?

Role & Responsibilities:

We are seeking an experienced IT Infrastructure/System Administrator to manage, secure, and optimize our IT environment. The ideal candidate will have expertise in enterprise-grade tools, strong troubleshooting skills, and hands-on experience configuring secure integrations, managing endpoint deployments, and ensuring compliance across platforms.

• Administer and manage Office 365 suite (Outlook, SharePoint, OneDrive, Teams etc) and related services/configurations.
• Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.
• Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.
• Administer Jira, FortiGate firewalls and Wi-Fi, antivirus solutions, and endpoint management systems.
• Provide network administration: routing, subnetting, VPNs, and firewall configurations.
• Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.
• Manage Assets Explorer for device and asset management/inventory.
• Set up, manage, and troubleshoot Cisco and Polycom audio/video conferencing systems.
• Provide remote support for end-users, ensuring quick resolution of technical issues.
• Monitor IT systems and network for performance, security, and reliability, ensuring high availability.
• Collaborate with internal teams and external vendors to resolve issues and optimize systems.
• Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.

Ideal Candidate:

• Proven hands-on experience with:
• Office 365 administration and compliance.
• User onboarding/offboarding processes.
• Compliance, audit, and inventory management tools.
• Jira administration, FortiGate firewall, Wi-Fi, and antivirus solutions.
• Networking fundamentals: subnetting, routing, switching.
• Patch management, updates, and vulnerability remediation across Windows, Linux, and macOS.
• Assets Explorer/inventory management
• Strong troubleshooting, documentation, and communication skills.

Preferred Skills:

• Scripting knowledge in Bash, PowerShell for automation.
• Experience working with Jira and Confluence.

Perks, Benefits and Work Culture:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits 

Game designers create the concepts and worlds of video games. They are involved with the design of the environment, story, characters, objectives and user experience of video games. 

Role and Responsibilities

They may be expected to deliver the following:

• Design and develop the original concept
• Construct level structure
• Storyboard the action of the game
• Conceive every element of the game including rules, setting, objects, vehicles, weapons, flora, fauna, etc, 
• Define user interface, menus and controls
• Generate the Game Design Document (GDD)
• Develop early prototypes
• Decide on the devices and platforms on which the game is played 
• Define the user experience 
• Work with programmers to design the back end of the game
• Research target audience to understand what they want in the game
• Lead the development process
• Produce sound effects, dialogue, musical score, sound mix and sound edit
• Manage quality assurance testing, and follow up on feedback
• Oversee the marketing and distribution roll-out
• Ongoing development and versions of the game

Game Designers should have a solid knowledge of 3D animation, illustration And programming languages.

Experience: 5+Years
Location: India(Remote)

What’s the opportunity?

AiTrillion is looking for a Sr. Developer with experience in

• PHP
• Zend Framework CI
• NodeJS, Express
• Loopback
• Serverless Framework & CLI
• AWS Lambda
• API Gateway with MySQL
• MongoDB
• DynamoDB database experience

What will you be doing? 

• Strong Development/Management background with experience in Developing Products with large-scale user transactions and having critical business nature.
• Must be able to build the technical architecture/stack of the product from scratch including server interactions, scripts, deployment stage, features with a cost-effective manner.
• Hands-on implementation of the critical interfaces and complex modules of the systems and features as a solution architecture and design.
• Provide timely deliverables, estimates, and complete tasks in an Agile development environment.
• Reviewing code for coding standards and accuracy and functionality.
• Help the team to solve complex coding problems and troubleshoot the issues.

What skills do you need?

• Minimum 5+years of Technical Lead experience.
• Handle on any MVC PHP Frameworks Like Zend Framework, Laravel
• Must have experience on  NodeJS, Express, Loopback
• Good to have hands-on Serverless Framework & CLI, AWS Lambda, API Gateway, SQS, SNS, Step Functions
• Must have experience working with JavaScript technologies like NodeJS, AngularJS,  React.
• Hands-on  Relation, Non-relation, MYSQL, Data Lakes, HIVE, Apache Spark, MongoDB, Apache Cassandra, Streaming Analytics, In-Memory, NoSQL Database.
• Must have a good understanding of building and using REST APIs and Different Authentication Protocols.
• Good to have experience with  Amazon Web Services (EC2, RDS Aurora, Lambda, API Gateway, S3, CloudFront )
• Must have experience building microservices and customer-facing APIs.
• Must have a sound understanding of failure modes, resiliency patterns, and techniques to enable robust, self-healing architecture.
• Develop Business Domain-Driven Reusable Microservices.
• Knowledge of version control systems like GIT (mandatory).
• Experience with Google Cloud is a plus.
• Experience with the process of automation and load testing is a plus.

At AiTrillion, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

Fullstack (Java with AngularJS or Node JS )

Primary Skill: JAVA,J2EE,AgularJS,WebServices

Secondary Skill: Post gres, Angual/React, AWS/GCP, Docker, API, Unix, Node JS, AWS, Docker, quartz, Shell script

Experience: 3 – 7 years

Notice: Immediate to 15 Days Max

Job Description:

Strong organizational and coding skills. Proficiency with fundamental front-end languages such as HTML, CSS and JavaScript. Hands-on experience and strong knowledge in
JavaScript frameworks such as Angular JS/React JS/Node JS and good coding skills in server-side development – Spring Framework, Spring Boot (latest 2.3.1), Core Java (Java 8 & above). Preferable skills in Microservices, Web services, Rest API and design patterns. Hands-on experience in Unix shell script. DevOps – Docker, Any Cloud Platform (AWS/GCP). Strong Integration knowledge in Java preferably in SAP interfacing - Good to have (for eg https://github.com/SAP/cloud-rest-api-client). Familiarity with database technology such as Hibernate/JPA (ORM), PostgreSQL. Good knowledge of designing and developing APIs. Good problem-solving skills. Excellent verbal communication skills.

We are urgently looking for a Zoho Creator developer to create business application. Must be an expert in Zoho Creator, Workflows and Deluge Scripting.  Must be able to work on projects without supervision. Must understand business process flow and business requirements to be implemented in Zoho Creator. Be able to create custom tools and scripts to automate manual business processes. Experience with 3^rd party integration.

Must have solid Zoho Creator experience and have developed large business applications. Will need to see proof of your work.

No chancers and do not waste time applying if you do not have the requisite experience and knowledge!