Senior Customer Support

Job Description – Information Security Engineer / Security Analyst

Job Location Arjan Garh

On-site

Role Summary

Responsible for vulnerability assessment, security monitoring, incident management, compliance activities, and maintaining the organization’s overall security posture.

Key Responsibilities

* Perform VAPT for web apps & infrastructure using Burp Suite, Nmap, OWASP ZAP, OpenVAS.

* Identify, validate, and report vulnerabilities as per OWASP Top 10 & CVSS.

* Monitor security alerts through Wazuh SIEM and handle incidents as per defined SLAs.

* Support ISO 27001 & 27701 audits, client security assessments, and evidence collection.

* Prepare security documentation (policies, checklists, incident reports, VAPT reports).

* Coordinate with vendors for black-box/grey-box testing and with clients during audits.

* Assist with basic AWS security reviews, IAM checks, SG reviews, and Secret Manager.

* Maintain vulnerability tracker, incident register, and key management logs.

Requirements

* 2–3 years of experience in Information Security/VAPT.

* Hands-on experience with Burp Suite, Nmap, OWASP ZAP, Wazuh, OpenVAS.

* Strong understanding of OWASP Top 10, CVSS, SIEM operations, and basic AWS security.

* Good documentation and communication skills.

Nice to Have:

* Experience in fintech/API-based products.

* Familiarity with Fortinet/Reticen8 firewalls.

* Certifications: CEH, ISO 27001 LA/LI, Security+, AWS Security (optional).

To apply reach out on https://www.linkedin.com/in/preeti-bisht-1633b1263/

Position Name:- Azure Infrastructure Engineer

Year of Exp:- 8+ years

Mode :- Remote

Key Important Skill Set:-

Cloud Networking

Azure Networking

Hub-and-Spoke Architecture

Azure Kubernetes Service (AKS)

Terraform Automation

State File Management (Terraform)

Disaster Recovery (DR) Setup

High Availability Configuration

Network Troubleshooting (Azure)

AKS Networking

Scaling and Load Balancing (AKS)

VM Deployment (Terraform)

Service Mesh

Helm for AKS

Production-Level Infrastructure Management

Network Security Groups (NSG)

Container Management (AKS)

Detailed Job Description: -

Key Responsibilities:

Operate and troubleshoot production AKS clusters

Build and deploy workloads using Docker and Helm

Automate infra provisioning with Terraform

Configure autoscaling using KEDA and HPA

Manage Istio or equivalent service mesh (ingress, routing, mTLS)

Maintain robust CI/CD pipelines (Azure DevOps/GitHub Actions)

Handle complex Azure networking (VNet, NSG, DNS, LB, peering)

Support and execute disaster recovery procedures

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.

Our Client has appointed us to identify and hire a Customer Success Specialist

Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.

Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.

Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.

Location: WFO (Mumbai, Maharashtra)

Salary Range: INR 4 LPA to 6 LPA

The best part about this role: 

• You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes. 
• As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
• If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.

You will be responsible for these Key Responsibility Areas (KRAs):

• Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
• Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
• Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
• Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
• Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.

Your Key Performance Indicators (KPIs):

• Learner satisfaction and retention rates.
• Response time and resolution rates for learner queries.
• NPS (Net Promoter Score) and positive learner feedback.
• Recommendation rates and repeat engagement metrics.

Who We’re Looking For:

• 1-2 years of experience in customer success, or a similar customer-facing role.
• Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
• Proficiency in MS Excel and CRM tools.
• Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
• A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

• Design, develop, implement, test and support new Sitecore 8.2 features defined by business project team.
• Participate in discussions with product owner to refine requirements.
• Work with the rest of the development team, helping where appropriate

• Certified senior or semi-senior Sitecore developer with 4+ years Supporting and Developing Sitecore solutions (must have)
• Senior or semi-senior MVC C# developer (must have)
• 4+ years experience with front end development: javascript, css, HTML. (must have) • Experience with personalization features and xDB with MongoDB (nice to have) • Familiar with secure coding practices - how to prevent SQL injections, Encrypted traffic, etc

Collabsports Technologies Pvt Ltd is a sports-tech startup based in Pune, India. We are a small team, passionate about Sports & Technology. Our product, Scorpad is a mobile app with a mission “Sporting Made Smarter”, helps athletes in recording, analysing & improving their game while collaborating with their friends and other like-minded athletes. For more information, visit https://scorpad.com">https://scorpad.com

• You need to be passinate about technology with strong development & debugging skills.
• You will be responsible for designing, developing, testing & debugging responsive mobile applications.
• You should have one or more mobile apps on Google/ App store
• Thorough with VCS/ Git
• Working knowledge of general mobile landscape, architectures and trends
• Good understanding of RESTful APIs
• You should have a desire to work in startup fast-paced environment, able to self-manage and work remotely, when required.

Tester

Hopscotch Health is hiring!

Role: Tester

Years of Experience: Entry level

Location: Mumbai/Remote

*

Please read the Job description & if this really suits you - kindly fill the below typoform with details required to process your application failing which your application will not be considered further

https://info408986.typeform.com/to/x2I9K1HQ

About the role: We are looking for diligent and enthusiastic testers and gaming generalists to test games on various platforms - Android, iOS, PC, and web. The ideal candidate should have a passion for the gaming industry with the drive to work with a cross-functional team to build creative gaming experiences.

You’ll be joining a fast-paced and dynamic game studio where you will have the opportunity to expand your experience in game development across a wide variety of genres. You’ll be working closely with game development veterans who have shipped award winning games.

Job Description

Key Role & Responsibilities:

• Perform a daily testing routine of game functionality and usability for our various titles

• Create and maintain testing routines and documentation

• Organize and manage team-wide tests and collect and distill test results

• Maintain a clear and up-to-date bug and feature database

• Use Unity and related game development tools to create nightly testing builds

• Work closely with the development team to iterate on game features and discover product improvements

• Contribute to the design and development of various games as needed

Qualifications Required:

• Strong knowledge of gaming platforms and app stores ( Steam, iOS, Android, Amazon, etc)

• Have fluency with a wide range of gaming platforms in terms of technical skills

• Excellent skills in handling bug tracking on platforms like Jira, Trello, or Airtable (dashboards, filters, advanced searching, shared filters/dashboards, gadgets, etc.)

• Should be a good team player & ability to train/mentor juniors

• Analytical mind and good problem-solving aptitude (come up with real-time solutions to everyday work-related problems)

• Must be able to work in a collaborative and team based environment

• Excellent communications skills: written and visual

• Excellent time management skills and ability to meet team deadline

• Strong passion for gaming

Seniority Level: Entry-level

Industry: Gaming; Internet

Responsibilities:

• Build the foundation of our supply side (enterprise) product from scratch. Maintain high standards of pixel perfect Ui’s and efficient User Experiences. 
• Our Supply Side ecosystem involves a plethora of products such as Catalog Management, Analytics Dashboard, Orders Processing, Finance Reconciliation, Notification centres etc. Develop a deep understanding of the mentioned use cases and build the systems for scale.
• Coordinate with Product managers, Product Designers & Backend Developers and outline sprints and tasks on a weekly basis.
• Conduct Comprehensive Unit tests before passing features to QAs. This requires a good top level understanding of backend infrastructure.
• Maintain High level of Code Quality and constantly optimize for performance and user experience.
• Be Collaborative. Self reliant and always keep pushing the limits of your knowledge.