About the Role :
As the Executive Assistant to the CMO, you will play a pivotal role in supporting the CMO in managing daily activities, ensuring smooth operations, and facilitating effective communication. This position requires a high level of professionalism, discretion, and organizational skills. The successful candidate will be a proactive problem solver with the ability to anticipate needs and execute tasks efficiently.
Responsibilities:
- Calendar Management: Coordinate and manage the CMO's schedule, including meetings, appointments, and travel arrangements. Prioritize and schedule activities to ensure optimal use of the CMO's time.
- Communication and Correspondence: Act as the primary point of contact between the CMO and internal/external stakeholders. Draft and proofread emails, letters, reports, and other documents on behalf of the CMO.
- Information Management: Maintain confidentiality and handle sensitive information with discretion. Organize and manage files, records, and documents to facilitate easy access and retrieval.
- Reports and Special Projects: Coordinate with various departments to gather information and updates on key projects. Assist in the execution of initiatives as directed by the CMO and department heads.
- Meeting Preparation and Follow-up: Prepare agendas, materials, and documentation for meetings attended by the CMO. Attend meetings, take minutes, and follow up on action items to ensure timely completion.
- Relationship Management: Build and maintain positive relationships with internal and external stakeholders. Serve as a liaison between the CMO and other team members, providing support and fostering effective communication.
- Problem Solving: Proactively identify challenges and offer solutions to enhance the CMO's productivity and efficiency.
Note: This position is for one of our Client based out in Noida and requires 6 days of work from the office
Subodh Popalwar
Software Engineer, Memorres
About Team Pumpkin
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Job Description:
- Should have work experience in using GDS - Amadeus for Ticketing.
- Able to Issue, Reissue, Refund, Cancellation of tickets.
- Should have experience in communicating with Clients/Customers through Emails, Calls, and Chat.
- Should have Good Communication and Presentation skills.
- Should be able to improvise from time to time as per business requirements.
We have exciting Perks and Benefits which will be informed to the shortlisted candidate after the interview.
We are looking for a talented and competitive Marketing Manager, who has experience working with Healthcare or SaaS product companies, to join our team. This role will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.
You will be responsible for understanding the RCM and PI market landscape, identifying
your target audience, and collaborating to create the strategic positioning, targeting
plan, and channel mix to meet your category’s pipeline target.
The ideal candidate should be a self-starter who thrives in a fast-paced environment.
Responsibilities:
- Evaluating and optimizing marketing and pricing strategies.
- Analyzing market trends and preparing forecasts.
- Generating new business leads.
- Increasing brand awareness and market share.
- Coordinating marketing strategies with the sales, financial, public relations, and production departments.
- Developing and managing the marketing department's budget.
- Overseeing branding, advertising, and promotional campaigns.
- Managing the marketing department's staff.
- Preparing and presenting quarterly and annual reports to senior management.
- Promoting our brand at trade shows and major industry-related events.
- Keeping informed of marketing strategies and trends.
Requirements:
- Bachelor's degree in marketing, finance, business administration, or similar.
- A master's degree in a relevant field will be advantageous.
- At least 4 years' experience as a marketing manager.
- Extensive knowledge of marketing strategies, channels, and branding.
- Superb leadership, communication, and collaboration abilities.
- Exceptional analytical and problem-solving skills.
- Strong time management and organizational abilities.
NOTE: Please apply only if - a) You've founding team or founder experience. b) You're from IIT/IIM/NIT/BITS. c) You've graduated in 2021/2022/2023 ONLY.
Location: Anywhere in India
Timing: US timing
About the Role
We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a working playbook that you can scale, the company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you
You will directly work with the founders.
We are looking for an exceptional individual who can take up the challenge to build a global fintech from the ground up. As the hustler in team, you'll need to possess a strong drive, take ownership of your work, and have an insatiable desire to take action and make things happen
You will work closely with marketing, product, sales, and design teams and play a pivotal role in shaping our growth trajectory. You will be required to:
- Set up process for Outbound prospecting (reach out/follow up) via different channels.
- Inbound conversion - Set up and own inbound leads via automated follow up communication.
- Run custom campaigns e.g., writing to VCs for intros to their portfolio companies, writing to conference attendees, scraping forums and communities for relevant leads etc.
- Collaborate with industry leaders/influencers to organize webinars; conceptualize the topics of discussion based on pain points of TG and find creative ways to market the webinar.
- Work with long form content writer to create whitepapers, eBooks, templates and other resources that add value to our TG.
- Conceptualize, co-create and distribute newsletters.
- SEO - Make the company rank #1 for relevant short and long tail keywords.
- Partnerships - Forge strategic partnerships that drive revenue.
- Community - Build & nurture a close-knit community of potential/existing customers.
- Drive channels such as G2 and marketplace listings to get inbound flow.
- Get involved in other go-to-market efforts once the outbound playbook is optimized.
- Product Marketing: Product launches, Explainer videos, exploring engineering as marketing, etc.
- Organic Marketing: Blog posts, social media, Newsletters, SEO etc.
- Email Marketing: Manage lists, track opens, deliverability, domain blacklisting etc.
- Content Creation: Write content to educate internal and external stakeholders on product features and benefits.
Key Responsibilities
- 6 to 24 months of experience building a startup, doing consulting/venture capital, or working in a go-to-market/growth role.
- Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early-stage setup.
- Passion for learning new products and industries - excited to dive into the nitty-gritty technical details.
- Strong problem-solving ability and performance/metrics-driven thinking without missing creativity.
- Willingness to get your hands dirty and do the grunt work in the early days.
- Adaptable to work across time zones to cater to a global customer base.
- Excellent written and oral communication skills
- Experience in driving cross-functional initiatives, and also working independently.
- Demonstrated ability to learn quickly and add value immediately in a fast-paced environment.
- Detail-oriented with extremely good follow-up skills, self-driven, and proactive.
- Basic knowledge of SEO, tools used to plan and measure SEO results.
- Self-driven individual with high ownership and strong work ethic.
- Previous entrepreneurial experience is a huge plus.
- Not taking yourself too seriously :)
Good to Have
- Experience catering to CFO persona is a plus.
- Familiarity with billing systems, CPQ and accounting systems is a plus.
- Experience building a small team of interns is a plus.
About the Role
We are looking for an extremely motivated individual with a proven track record to independently solve problems to work in our Founder’s Office and report directly to the CEO. As a strategist, consultant and implementer, successful candidate will drive multiple projects across growth, technology and product. The ideal candidate will have proven experience in a business consulting role, with a special focus on executive.
Job Description
Serve as liaison between the CEO, executives, senior leaders for project updates, proposals, and planning. Independently lead multiple high stake projects that impact the PnL across Growth, Technology, Operations and Product Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files, planning, and coordinating annual corporate meetings, and scheduling facilities.
Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects. Willingness to develop and learn subject matter expertise in healthcare, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications.
Requirements
Ex Consultants from McKinsey/ Bain/ BCG or other top tier consulting firms will be preferred
Undergraduate/ Postgraduate from top tier engineering schools like IIT/ BITs/ IIM/ ISB within 1-4 years experience will be preferred
Minimum 2 years prior experience in strategy consulting or strong experience in leading PnL at a high growth startups or equally analytical roles preferred.
Strong analytical ability, with excellent track record as an independent problem solver. Ability to understand large amounts of data to problem find the issue and crisply communicating to CEO will be a given. Adept at MS Excel & PPT
Extremely agile, and enjoys working in a highly dynamic environment where there is pressure to deliver on business outcomes. Wants to be legendary every day.
Experience in planning and leading strategic initiatives.
Key Responsibilities
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
- Diagnose and resolve technical and software issues involving internet connectivity, login problems and more
- Research required information using available resources
- Follow standard processes and procedures
- Identify and escalate priority issues per Client specifications
- Redirect problems to appropriate resource
- Accurately process and record call transactions using a computer and designated CRM software
- Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business
- Organize ideas and communicate oral messages appropriate to listeners and situations
- Follow up and make scheduled call backs to customers where necessary
- Stay current with system information, changes and updates
- Experience of phone-based Software Application/Technical Support or call center experience supporting end users
- Working knowledge of Windows OS
- Proven problem-solving skills and technical aptitude
- Superb communication and customer handling skills
- Ability to think on your feet in a highly demanding and fast-moving environment
- Excellent communication skills.
Are you looking to take the next step in your career? Be part of a promising fashion tech start-up and convert your creative vision to reality.
- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory
Think of the amount of time that is spent on reading documents by humans for clerical tasks - our client is on a mission to eliminate this human resource wastage and acts as an Artificial Intelligence/Machine Learning-based solution that helps companies to process documents for clerical tasks through a combination of a hardware and software solution. They help in enhancing productivity, optimizing processes and automating decision-making by converting documents into analysable information, resulting in reduction of resource cost and TAT.
Founded in 2013, our client is headquartered in Ahmedabad, Gujarat. Their products are Bank Statement Analyzer, Financial Statement Analyzer and Invoice Analyzer and some of their clients include KPMG, Bank of Baroda, Home Credit, Loanwiser, etc.
What you will do:
- Creating a strategy towards growing customer base and creating plans for retention of existing customers
- Managing and growing client account base with the best interest of client in mind
- Developing new business with existing clients
- Identifying areas of improvement to increase revenue from the client
- Acting as Single Point of Contact
- Being the default point of contact in all customer account management related matters
- Handling client grievances; managing expectations and ensuring issue resolution
- Coordinating with internal team for delivery of client requirements
- Ensuring timely and successful delivery of solutions based on client requirements
- Supporting Sales Team in negotiating contracts and closing deals
- Getting new leads from existing businesses for sales team
- Ensuring timely invoicing and revenue realization
Desired Candidate Profile
What you need to have:- 3 to 5+ years of Account Management experience
- SaaS/ IT preferable
- Strong interpersonal skills
- Very strong business writing and communication skills
- Strong technical understanding
- Responsible for Strategic planning process, long term trends, outlook and competitive intelligence
- Evaluating qualitative & quantitative analysis of market trends involving competitive landscape, and product dynamics to highlight productivity improvements, growth opportunities and new markets related to new age technologies such as AR/VR, IoT, AI, etc.
- Should be the thinking partner to the management, involving thinking through diverse strategic issues across businesses and functions
- Analysing and presenting of relevant organization data, analysing business plans and strategies; financial and marketing research
- Providing solutions basis analysis of data and generations of reports and regular intervals
- Compiling information on industry trends; Tracking industry growth and conducting competitor analysis and providing an opinion and insight based on this research
- Analysing a potential industry/opportunity/market/client and give inputs to the management and the sales and marketing team to providing all the pre-sales support to the team
- Accompanying the team for a meeting business meeting/event on need basis
- Recognising opportunities and partners to have alliances for the short term as well as long term growth of the organisation
- Overlooking Project Management, Client Management and/or anything else that the business may require to be done for the organisational growth
What you need to have:
- Experience in consulting background and/or with experience in a corporate houses strategy office
- MBA from Tier 2 colleges preferred
- Ability to multitask with exposure to corporate planning and business intelligence and strong project management skills
- Should be a strong problem solver with exceptional communication skills (both written and verbal)
- Managing internal communication & business correspondence from the MD desk.
- Calendar Management: Ensuring prompt and effective follow up on all Internal and external meetings based on calendar information, managing last minute changing schedules.
- Making all travel arrangements (domestic & international) and coordinating for logistics like visa, transport, hotels etc.
- Coordinating board meetings, meetings with foreign delegates, senior leadership teams etc.
- Preparing minutes of the meetings, reports & presentations.
- Maintaining the current filing and database system, and looking for ways to improve current systems.
- Contribution in event planning.
- Processing expense reports of MD on monthly basis.
- Assisting in capturing market intelligence & monitor customer activities.
- Formatting information for internal and external communication – memos, emails, presentations, reports.
- Managing the social media channels/ profiles of the senior stakeholders/ director.
- Prior Experience in working with leadership roles is a must.
- Superior ability to build relationships with senior leaders, and work across businesses.
- Ability to handle confidential information with tact and diplomacy.
- Be aware of the CEO's agenda fully and anticipate and support his business and life needs.
- Should have strong experience in making travel arrangements and calendar management.
- Spontaneous in response and flexible in taking calls.
- Outstanding organizational and time management skills
- Having excellent verbal and written communication.
- Should be a pro at excel and PPT.
- Should be willing to work for six days a week
Job brief
We are looking for a competent Executive Secretary to manage the Chairman’s office. You will be the one to organize and maintain his schedule and assist them by performing a variety of administrative tasks.
Executive secretaries must be quick professionals with great time-management and multitasking abilities. It is with their diligence and competence in their work that executives can focus on their managerial responsibilities without worrying for other tasks.
The goal is to contribute to the efficiency of the overall business by ensuring all assigned administrative duties are carried on timely and efficiently.
Responsibilities
- Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
- Attend meetings and keep minutes
- Track the minutes and ensure that commitments made are kept up.
- Coordinate and ensure that all MIS reaches the Chairman’s office in time.
- Receive and screen phone calls and redirect them when appropriate
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Make travel arrangements for executives
- Handle confidential documents ensuring they remain secure
- Prepare invoices or financial statements and provide assistance in bookkeeping
- Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
- Maintain electronic and paper records ensuring information is organized and easily accessible
- Conduct research and prepare presentations or reports as assigned
Requirements
- Proven experience as executive secretary or similar administrative role
- Proficient in MS Office and PC /Laptop handling
- In depth knowledge of office management including filing.
- Familiarity with basic research methods and reporting techniques
- Excellent organizational and time-management skills
- Outstanding communication and negotiation abilities
- Integrity and confidentiality
- Degree in business administration or relative field preferred
Follow CutshortSubodh Popalwar
Software Engineer, Memorres