Sales Executive

Key Responsibilities:

• Handle escalated voice calls transferred by L1 agents or supervisors.
• Provide expert-level support for complex issues and ensure timely resolution.
• Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
• Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
• Identify patterns in escalations and suggest process/product improvements.
• Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
• Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
• Ensure adherence to SLAs and internal escalation protocols.
• Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

• 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
• Strong verbal communication skills with fluency in [English/Other relevant language].
• Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
• Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
• Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
• Willingness to work in rotational shifts or weekends, if required.
• Bachelor's degree or equivalent preferred.

Job Overview:

We are seeking a dynamic and results-driven Software Sales Executive to join our growing sales team. The ideal candidate will be responsible for generating new business opportunities, managing client relationships, and driving the sales of our software products. If you have a passion for technology and sales, and you're motivated to achieve targets, we’d love to have you on board!

Key Responsibilities:

• Lead Generation & Prospecting: Identify and approach potential clients to generate leads through various channels such as cold calls, emails, networking, and referrals.
• Product Demonstrations: Conduct product demos and presentations to prospective clients, showcasing the features and benefits of our software solutions.
• Sales Cycle Management: Handle the entire sales cycle from initial contact, qualification, and proposal to negotiation and closing.
• Client Relationship Management: Develop and maintain strong, long-lasting client relationships to foster repeat business and referrals.
• Market Research: Keep up-to-date with industry trends, competitor products, and market demands to effectively position our software solutions.
• Sales Reporting: Track sales progress, update CRM tools, and report on sales performance and forecasts.
• Customer Support: Collaborate with customer support teams to ensure smooth onboarding and post-sales service for clients.

Key Requirements:

• Experience: 2+ years of proven sales experience in the Software or IT industry.
• Knowledge: Strong understanding of CRM systems, software sales processes, and SaaS (Software as a Service) models.
• Skills:
• Excellent communication, presentation, and negotiation skills.
• Ability to understand customer needs and tailor software solutions to meet those needs.
• Self-motivated with a strong drive to achieve sales targets.
• Ability to work both independently and as part of a team.
• Education: Bachelor's degree in Business, Marketing, Computer Science, or a related field

What are we looking for:

1. We are looking for someone that has an eye for design, solid experience in ReactJS, are value-driven and product-oriented. You will own all phases of user interface development.
2. From architecture and design to implementation and customer engagement. This role isn’t just about coding; it's about owning features end-to-end, translating them from concepts to user-centric products
3. Each engineer owns the feature they are building and is responsible for turning it into reality, and we will need your front-end expertise to find solutions to problems and challenges and deliver on roadmap objectives.
4. 4+ years of experience in web frontend technology, including React, TypeScript, and CSS-in-JS.
5. Significant experience with JavaScript frameworks and client-side state management, particularly React.js and Redux.
6. Knowledge of 2D visualization libraries like D3 and 3D visualization tools such as Three.js and WebGL is a plus.
7. Expertise in developing solutions for complex problems and integrations, with a strong product sense to balance technical and product requirements.
8. Skilled in working collaboratively with cross-functional teams, including design, product, tech, learning experience & marketing.
9. Independent and capable of producing 'production ready' code with minimal guidance.
10. Proficient in performance optimization and CDN caching strategies.
11. Nice to have: Full stack experience working in backend.

Greetings,

We are The Fortune Group, at has played a vital role in bringing hundreds of happy families to their dream home of our projects currently we do have openings for Landscape engineers in our own company. We are looking for those who has more than 1-10 years' experience.

JOB DESCRIPTION:

1. As a Landscape engineer, you are required to work as directed within project, either alone or more often as part of a team, to deliver high quality garden/grounds maintenance or landscaping services.
2. To Maintain gardens and off garden tidies
3. To Mow (with both informal and formal finishes), trim hedges (with both informal and formal finishes) Border and flower bed management, Leaf/rubbish clearing, Turfing, Planting and work on landscaping projects
4. To Assist with ground work in relation to tree operations, Fencing, Decking, Slab laying, Wood working, Walling, Operating a chipper, mower, strimmer, stump grinder, pressure washer, digger, dumper and other machinery
5. To Maintain tools and machinery and ensuring that all work is carried out in a safe and conscientious manner
6. To compile reports, cost estimates, photos, illustrations, land use studies and models to create a proposal to submit to the client.
7. To list the needed materials and supplies, as well as construction details and ensure that their plans are followed during site construction
8. You will be expected to be friendly and helpful to customers at all times, work with confidence and enthusiasm, be self motivated, adaptable, proactive and be a team player.

HOW TO APPLY:

Walk in Interview

LOCATION AND CONTACT DETAILS:

The Fortune Group

No.67 Queens Road,

Tasker Town, Shivajinagara

Bangalore-560051

Regards,

Shama(Hr)

• Deploying, managing, and operating scalable, highly available, and fault-tolerant systems on AWS.
• Implementing and controlling the flow of data to and from AWS.
• Selecting the appropriate AWS service based on compute, data, or security requirements.
• Identifying appropriate use of AWS operational best practices.
• Estimating AWS usage costs and identifying operational cost control mechanisms.
• Managing & troubleshooting on Linux Based Platforms.
• Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.
• Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.
• Regularly reviewing existing systems and making recommendations for improvements

Essential Criteria:

• Two or more years of hands-on experience operating AWS-based applications.
• Experience provisioning, operating and maintaining systems running on AWS.
• Strong troubleshooting skills like Jboss, Tomcat on Linux Platforms.
• Explicit knowledge of Computing, Storage, Networking, and Security technologies in the Amazon AWS hosting environment.
• Experience in setting up Cloud Monitoring using CloudWatch or any other tool.
• Knowledge of Load Balancers, Firewalls, and network switching components.
• Ability to identify and gather requirements to define a solution to be built and operated on AWS.
• Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project.
• Efficient management of the Company’s IT Assets and Infrastructure.
• Strong knowledge of Linux, shell scripts, Apache, Mysql, Development Operations, Configuration management, monitoring, and TCP/IP protocols.
• Highly self-motivated and hard-working with excellent communication skills.  Excellent English verbal and written proficiency is essential.
• Understanding of the basics of scalable SaaS systems /Cloud fundamentals.
• Understanding of security best practices.
• Ability to work with very little supervision and to work well in a team environment.

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Must-have skills for Node.js developers are:

• Socket.io - For chat applications
• Databases - MySQL and MongoDB
• AWS - Basic Knowledge
• Experience with Git and GitHub
• Ability to write tests
• Experience in your niche
• Efficiency in writing code

The Integrated Penguin is a young, award-winning creative tech outfit that crafts branding, website, apps and design solutions.

Our Business Offerings:

Branding & Communications

Digital Solutions

Interactive Design (UI/UX)

TIP Gaming is our brand new offering

that uses technology to reimagine customer engagement and marketing for our clients.

We have worked with both Indian and international brands, from working for the State Government to helping a world-famous cosmetic brand get online with an e-learning platform.

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. 

Responsibilities

• Identify partnership opportunities
• Develop new relationships in an effort to grow business and help the company expand
• Maintain existing business
• Think critically when planning to assure project success

Qualifications

• Bachelor's degree or equivalent experience
• 3 - 4 years' prior industry-related business development experience
• Strong communication and interpersonal skills
• Strong Creative-Tech Agency background
• Proven knowledge and execution of successful development strategies
• Focused and goal-oriented

Greetings from SMARK Info Solutions!!

We are writing to you from SMARK Info Solutions we are a young company with a technically capable, entrepreneurial, and sophisticated team.

We are reaching out to you for Full-stack Senior Software Engineer (SSE) opportunity with one of our client here in Hyderabad.

The Role

The Full-stack Senior Software Engineer (SSE) in this role will support development and design teams to build scalable web applications and products.

Responsibilities include (but are not limited to):

Support delivery of software components including design and writing/reviewing code

Work within and across Agile to design, develop, test, and implement technical solutions across a full-stack of development tools and technologies

The Candidate

The ideal Full-stack Senior Software Engineer has strong coding skills, has a solid design aesthetic and is determined to create great user experiences.

Key Requirements and Qualifications:

• 3-9 years of professional experience with designing, implementing, deploying, and maintaining front end web applications and related backend services
• Must have worked on Java Spring & Hibernate Framework with strong experience in JavaScript/ Angular-JS, Core Java, J2EE and other related technologies
• Knowledge of Web Service implementation (Restful and SOAP)
• Hands on experience in OOAD and Design Patterns
• Knowledge of Data Structures and Algorithm
• Front-end experience with Angular, JavaScript, HTML, CSS, JQuery, Type Script, ES6
• Experience in JS frameworks (Angular/AngularJS,) and willingness/ability to learn new frameworks if required
• Knowledge of professional software engineering practices and best practices
• Strong communication, organization and project management skills.