Travel Desk Executive || Alkapuri, Vadodara || Night Shift

Description: 

The role of the Service Engineer is to provide professional after sales service and support customers by performing field service installation, startup, repairs and maintenance of high-speed Packaging Machines. The Service Engineer will work within the guidelines, established by the Director of Service & Manufacturing and will follow the established procedures

Essential Functions:

 Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.

• Responsible for installation expertise, calibrating, configuring, testing, maintaining, evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment.

• Must be self-motivated with ability to work & think well independently.

• Perform scheduled and un-scheduled maintenance of equipment and associated equipment.

• Provide installation expertise at customer sites as well as conducting pre-installation assistance.

• Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns.

• Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipment’s

• Work with engineering, project management, spare parts and management groups to resolve escalated problems.

• Provide written service & expense reports to Service Manager on all activities carried out on site and complete all required documentation in a timely manner.

• Properly document, label, and return all defective parts resulting from repair.

• Make technical recommendations to Technician’s, Operators and Artisans.

• Work closely with the Service Team & Service coordinator to ensure site work is carried out in the required order, for completion by the required timeline.

• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the manufacturing facility and report any breaches or concerns on health and safety matters to the Service Manager or HR Dept.

• Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order to requirements.

• Assist in manufacturing or engineering with customer projects, as well as unit refurbishment at the customer site or the manufacturing facility.

• Assist the spare parts department with recommended spare parts and wear parts to existing and new customers.

• Provide technical support to other Field Service Engineer / Technician on the field or in-house

• Overtime may be necessary as work load dictates. This may include weekdays or weekends.

• Must be able to use a computer for creation of reports and data entry required.

• Must be able to use a smartphone and any related applications required for the job or timekeeping.

• Must maintain clean and professional appearance while working with customers, vendors and colleagues.

• Accept other responsibilities as requested or required by the Service Manager or the Company as needed.

• Must participate in training opportunities as determined by the Company.

Required qualifications and skills:

• A Bachelor's degree / Diploma.

• 3+ Years in Service Engineering experience of Packaging Equipment in Pharma Industry.

• Preference: Blister Packaging, Cartoning, Filling Line and Conveyors.

• Able to complete projects in a timely manner

• Excellent computer literacy is must and knowledge of visualization would be preferred.

• The ability to work with multiple discipline projects.

• Excellent organizational, time management, leadership, and decision-making skills.

• Strong written and verbal communication skills.

Job Summary

We are looking for a highly motivated and technically strong Proposal / Application

Engineer to join our steam turbine engineering team. The candidate will be

responsible for preparing techno-commercial proposals, performing thermodynamic

and cycle calculations, developing heat & mass balance diagrams, and supporting

basic engineering activities for steam turbine projects.

The role requires close coordination with sales, design, project execution,

procurement, and manufacturing teams to deliver optimized and technically

compliant solutions for industrial steam turbine applications. The ideal candidate

should possess strong knowledge of thermodynamics, steam cycles, turbine

auxiliaries, and application engineering practices.

Key Responsibilities

Proposal Engineering

 Analyse and review customer RFQs (Request for Quotations) for steam

turbine systems and auxiliary equipment.

 Prepare detailed techno-commercial proposals for steam turbines, auxiliaries,

and balance-of-plant (BOP) systems.

 Coordinate with customers, consultants, and internal departments for

technical clarifications.

 Review tender specifications, data sheets, P&IDs, and customer

requirements.

 Prepare technical deviations, compliance statements, and proposal

documentation.

 Support sales and business development teams during technical discussions

and bid negotiations.

 Participate in customer meetings and technical presentations whenever

required.

 Ensure timely submission of proposals with complete technical and

commercial documentation.

Application Engineering & Thermodynamic Calculations

 Perform steam cycle analysis and thermodynamic calculations for various

turbine applications.

 Carry out turbine selection based on steam parameters, process

requirements, extraction conditions, and power output.

 Prepare and optimize heat & mass balance calculations for cogeneration and

captive power plants.

 Develop turbine performance calculations, steam consumption calculations,

and efficiency evaluations.

 Prepare basic sizing calculations for turbine auxiliaries including:

o Condensers

o Deaerators

o HP/LP Heaters

o Gland Steam Systems

o Ejector/Vacuum Systems

o Cooling Water Systems

 Evaluate operating scenarios and suggest optimized technical solutions for

improved efficiency and reliability.

 Support performance guarantee calculations and technical offer preparation.

Basic Engineering Activities

 Prepare Heat & Mass Balance Diagrams (HMB/H&MB).

 Prepare Process Flow Diagrams (PFDs) and support P&ID development.

 Prepare basic engineering documents including:

o Technical datasheets

o Equipment specifications

o Utility consumption calculations

o Instrument lists

o Valve schedules

 Coordinate with design and drafting teams for preparation of GA drawings and

system layouts.

 Support engineering standardization and document control activities.

 Ensure engineering deliverables comply with applicable international

standards such as API, ASME, IEC, DIN, and ISO.

Cross-Functional Coordination

 Work closely with mechanical design, electrical, instrumentation,

procurement, and project teams.

 Coordinate with vendors for technical inputs and auxiliary equipment

selection.

 Support manufacturing and commissioning teams for technical clarifications.

 Assist project execution teams during engineering review and customer

approval stages.

Required Skills & Competencies

 Strong knowledge of:

o Thermodynamics

o Steam turbine operations

o Rankine cycle

o Cogeneration systems

o Heat & mass balance preparation

 Experience in proposal engineering and application engineering for steam

turbines or thermal systems.

 Proficiency in engineering calculations using MS Excel.

 Knowledge of AutoCAD and engineering documentation practices.

 Understanding of turbine auxiliaries and power plant systems.

 Ability to interpret technical specifications and process documents.

 Strong analytical and problem-solving skills.

 Good technical writing and communication skills.

"Prior experience should be in client servicing."
"Must be from Digital Agencies."
He/She will be responsible for assisting the “COO” in driving strategy, planning, execution, and performance for the agency's strategic practice. Driving insights that define prime prospects, needs, attitudes, and values as per client requirements to engage a stronger and more impactful brand experience. Monitoring and evaluating implemented brand strategies and marketing actions and amending them based on deviations.

Strategy

• Ability to identify strategic needs, lead all aspects of planning with sound business recommendations, and generate alignment with key business partners

• Understand business objectives, challenges, and opportunities of target and industry
• Developing a comprehensive context for digital strategies through analyzing a wide range of information in detail, as part of situation assessment.

• Facilitate existing client relationships and mandate via the role of strategy

Insights & Ideas

• S/he will be responsible for driving consumer understanding and insights that define prime prospects, needs, attitudes, and values for consumers to have a stronger and more impactful brand experience.

• To build digital solutions encompassing technology, content marketing, and development and executing the same effectively

• Implementing new processes to increase efficiencies and effectiveness of research, measurement, and strategy work for teams.

• Cross functioning with digital media, content planning and, social media teams to drive brand innovation, engagement, and penetration across marketing ecosystems along with head strategy.

• Collaborate with the Account Supervisor or Manager, Client Services, on the preparation of marketing recommendations, strategies, and actions for the client.

• Review, analyze and evaluate the following, relative to the client’s needs and objectives: media output, creative output, research reports and, client data
• Share input on content and presentations, approve/reject ideas, provide feedback to the team
• Lead brainstorming sessions to generate ideas
• Provide market research, analyses, and insights into the latest industry trends
• Developing actionable marketing strategies driven by insight, channeled by cultural understanding, and,powered through research

New Business Development

• S/he will maintain and grow our agency's business and client base on an ongoing basis.
• S/he will create and maintain relationships with existing and potential clients, developing strategic solutions and plans that best fit the agency and clients’ needs.

• Responsible for creating brand identities through research and applying experience to uncover an in-depth knowledge of the organizational process, competitive threats, and opportunities of a client’s business.

• Responsible for departmental vision, structure, and management while providing leadership, accountability, and mentorship to brand strategy.

• Develop integrated marketing strategies and tactical plans to meet and exceed the client’s marketing and business goals and objectives

• Monitoring and enforcing new business risks and constraints (schedule/scope/resources)
• Manage agency strategy efforts and projects, get involved with projects from start to finish, and ensure successful project completion against deadlines.

• Provide strategic branding thought leadership and expertise to expand business relationships
• Oversee development of marketing plans and creative briefs
• Develop and implement new processes to increase efficiencies and effectiveness of research, measurement, and strategy work for teams

• Work with all departments to develop integrated solutions and expand the services Grapes provides to clients

• Seeking new opportunities to add value to existing clients, helps with identifying and nurturing new business opportunities

Leadership / Cultural Competencies:

We person should have the following characteristics and company values:

• Self-driven, proactive, and motivated, who looks to take initiative
• Looks to ask questions / has a spirit of inquiry
• Ability to lead the Team
• Ability to think strategically
• High-energy individual with a strong work ethic and high expectations for performance, but who can lead by example

• Ability to earn the trust of co-workers, maintain confidence, and put the company’s self-interest above one’s self

• Interpersonally savvy, relates well to people throughout the organization
• Committed to building strong teams, looks to develop solid relationships and elicit collaboration
• Someone with a level of self-awareness and the ability to bond easily with others

Skillsets

• Hands-on experience in social media and/or content marketing, preferably in a social or digital agency.

• A wide interest in the intersection between technology and culture/human behavior.
• Experience in a social media or content marketing agency with a proven portfolio in managing social media accounts is imperative.

• Possess the ability to create a well thought out, data-backed strategic plan of action for clients for campaigns and their always-on content.

• Developed more digitally-oriented planning skills alongside the core craft e.g. social listening, web analytics content planning.

• Strong analytical skills and ability to mine large sets of data for actionable insights.
• Strong strategic and creative thinking with a passion for delivering best-in-class work.
• Extroverted with well-developed interpersonal, team building, and relationship management skills.
• Excellent command of English, both verbal and written communication
• Independent, determined, loves taking responsibility and problem-solving.
• Pushes for the best possible work and stands up for problem-solving real ideas.

Minimum 4 to 10 years of experience in testing distributed backend software architectures/systems.

• 4+ years of work experience in test planning and automation of enterprise software

• Expertise in programming using Java or Python and other scripting languages.

• Experience with one or more public clouds is expected.

• Comfortable with build processes, CI processes, and managing QA Environments as well as working with build management tools like Git, and Jenkins

. • Experience with performance and scalability testing tools.

• Good working knowledge of relational databases, logging, and monitoring frameworks is expected.

Familiarity with system flow like how they interact with an application Eg. Elasticsearch, Mongo, Kafka, Hive, Redis, AWS

You will begin in an individual contributor’s role, working in a team of go-getters to help spread the Byju’s way of Learning in your city. You would be showcasing the unique Byju’s way of Learning to students and parents and will be responsible for mentoring and sales in your designated zone.

Preferred Skill Sets:
• Having a keen interest and deep understanding of the Indian education sector.
• Interested in mentoring and guiding students.
• Having a knack for sales
• Good interpersonal and presentation skills.

Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2020)

CTC (BDT): INR 300000 PA fixed pay+ INR 200000 PA performance pay
CTC (BDA): INR 1000000 (7 lakh fixed pay + 3 lakh performance pay) (After Successful
completion of training)

Working Days: Wednesday to Sunday (Week off: Monday and Tuesday)

Age: Not more than 29 years of age

If interested, fill this form(mandate): https://forms.gle/XHZHYerf1CHrQ5TX8" target="_blank">https://forms.gle/XHZHYerf1CHrQ5TX8