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We have opening for Executive Personal Assistant for a Restaurant chain in Hadapsar
Experience : 0 to 2 years ( Fresher with good communication apply)
Role :
Planning, scheduling & coordinating appointments & meetings, providing
reminders, maintaining & updating diary of daily commitments & weekly
calendar on a proactive basis.
Interacting with & rendering assistance to select HNI & VIP customers,
coordinating certain critical Outdoor Catering & party Orders, VIP
reservations, etc.
Receiving calls, taking messages, screening & prioritizing calls & mails.
Taking down dictations & appropriately drafting data points &
correspondences, proactively responding to queries received through
calls/mails based on feedback & preferences conveyed by the Chairman.
Preparing, editing & compiling agendas, minutes, correspondences &
presentations.
Organizing & maintaining files, documents as well as other office records,
both offline & online, preserving & safeguarding confidential data &
documents in an efficient manner.
Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of
the Chairman & other senior executives, coordinating with outstation visitors
& proactively looking after their boarding & lodging arrangements, based on
preferences conveyed by the Chairman.
Undertaking primary as well as secondary research & accordingly, developing
briefs, reports & presentations as per pre-determined timelines.
Proactively observing & recording various discussions/conversations
undertaken by the Chairman from time to time & accordingly, framing action
plans.
Managing communication pertaining to projects, new launches as well as
other such expansion & diversification undertakings that directly come under
the purview of the Chairman.
Imparting induction & training to select employees hired for functions that are
directly or indirectly associated to those of the Chairman’s office.
Coordinating with outstations suppliers & vendors (China, Italy, etc.)
quotations, purchase orders, purchase/ delivery Payment’s.
Responding to various inquiries - internal as well as external, acting as a point
of contact between the Chairman& other employees, tracking the work plan
allocated to certain employees by the Chairman& monitoring timelines with
regard to the same.
Organizing & maintaining files, documents as well as other office records,
both offline & online, preserving & safeguarding confidential data &
documents in an efficient manner.
Negotiating with various suppliers, vendors & contractors, receiving
competitive quotations, making comparisons, making purchases of materials
& supplies based on feedback received from the Chairman.
all coordination pertaining to maintenance, upkeep & repairs of corporate as
well as outlet & store infrastructure (on a case to case basis), as per directions
& preferences issued by the Chairman from time to time.
Undertaking primary as well as secondary research & accordingly, developing
briefs, reports & presentations as per pre-determined timelines.
Proactively observing & recording various discussions/conversations
undertaken by the Chairman from time to time & accordingly, framing action
plans.
Manage end to end travel plans pan India efficiently and cost-effectively – airlines, trains, transport, and hotels. Negotiate on best rates through vendors every time there is a travel occurrence. Communicate with the person travelling regularly to keep them updated on logistics. Manage emergency changes/cancellations in a professional and calm manner. Handle visa applications and formalities promptly. Handle all incoming travel requests and the processes that follow after.
We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
1. Preparing job descriptions for the various vacancies in the organization.
2. Recruiting employees through various job portals, social media, and internal reference and HR
consultants.
3. Creating & maintaining a database of resume for future reference.
4. Managing joining formalities such as document verification, background verification, internal
documentation, issue of assets, the addition of new employees to the Biometric attendance system
and basic onboarding training for all employees.
5. Deciding & maintaining the training schedule for employees based on training calendars
received from OEM & Distributors.
6. Developing/establishing a performance management system, formats of documents required and
timely completion of the Performance Appraisal Assessment for all the employees at the end of
completing their 1st year and at the end of each financial year thereafter.
7. Develop, implement & effectively communicate HR Policies. Develop & monitor employee
behavior and take corrective action in consultation with the management as and when required.
8. Organize employee engagement and welfare activities.
9. Conducting exit interviews and managing exit formalities such as handover-takeover, surrender
of company assets etc.
10. Manage and maintain attendance and leave records for all employees.
11. Generate and maintain monthly payroll journal and submit to Finance for disbursement.
12. Ensure the smooth functioning of office telephone lines, mobile phones and housekeeping
services.
13. Procure and maintain stock of stationary and other office supplies.
14. Manage and coordinate with company vendors for the various supply and services that they render.
15. Manage all the travel arrangements like ticketing, Visas, hotel accommodation, transportation
etc. for employees and company guests.
16. Communicate and handle incoming and outgoing electronic as well as physical communications
on behalf of MD.
17. Provide high-level administrative and secretarial support to MD.
18. Manage and track distribution list and logistics for corporate gifting 2-3 times in a calendar year.
Skills Required:
1. Experience: 3 to 6 years
2. Qualification: A MBA/PBDGM –HR.
3. Excellent written and verbal communication skills are a must.
4. Should have excellent knowledge of office computer packages e.g. Word, Excel, PowerPoint, etc.
5. Letter & E-mail formatting and drafting skills are essential.
6. High degree of multi-tasking and time management capability.
7. Integrity and professionalism
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