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About the Role:
We’re looking for an exceptionally sharp, proactive, and reliable Executive Assistant to support the Country Head. This role is far more than calendar management; you’ll be her right hand – enabling faster decisions, smooth execution, and strategic prioritization. You’ll have a front-row seat to high-level operations, people decisions, and startup-scale thinking.
Key Responsibilities
1. Executive Support
Manage a complex, ever-evolving calendar; prioritize ruthlessly
Handle travel (domestic/international), accommodations, visa processes, etc.
Prepare agendas, take crisp minutes, and follow up on action items
2. Strategic Prioritization & Workflow Management
Be time and energy filter – help the leader focus on what truly matters
Anticipate needs, flag blind spots, and provide inputs where required
Track high-priority projects, ensuring deadlines and deliverables are met
3. Communication & Coordination
Draft high-quality emails, presentations, and briefs
Coordinate across leadership, HR, finance, engineering, and product teams
Act as liaison – communicate with clarity and confidentiality
4. Operational Excellence
Create systems and trackers for meetings, hiring, people processes, and leadership initiatives
Help implement org-wide initiatives from the Country Head’s office
Own special projects end-to-end with minimal supervision
What We’re Looking For -
Super sharp thinking: You get things before others do
Execution machine: If something needs to get done, it gets done
High trust & confidentiality: You’ll be privy to sensitive conversations
Poised & polished: You represent the office of the Country Head
Ownership mindset: No task is too small; no problem is too big
Experience in founder/CEO support: Preferred
Why This Role?
Work directly with a powerhouse leader in a high-growth, high-impact environment
Be at the center of action, decisions, and leadership conversations
Play a strategic role in shaping the growth journey of two evolving organizations
Fast-paced, learning-rich, and deeply fulfilling
We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
1. Preparing job descriptions for the various vacancies in the organization.
2. Recruiting employees through various job portals, social media, and internal reference and HR
consultants.
3. Creating & maintaining a database of resume for future reference.
4. Managing joining formalities such as document verification, background verification, internal
documentation, issue of assets, the addition of new employees to the Biometric attendance system
and basic onboarding training for all employees.
5. Deciding & maintaining the training schedule for employees based on training calendars
received from OEM & Distributors.
6. Developing/establishing a performance management system, formats of documents required and
timely completion of the Performance Appraisal Assessment for all the employees at the end of
completing their 1st year and at the end of each financial year thereafter.
7. Develop, implement & effectively communicate HR Policies. Develop & monitor employee
behavior and take corrective action in consultation with the management as and when required.
8. Organize employee engagement and welfare activities.
9. Conducting exit interviews and managing exit formalities such as handover-takeover, surrender
of company assets etc.
10. Manage and maintain attendance and leave records for all employees.
11. Generate and maintain monthly payroll journal and submit to Finance for disbursement.
12. Ensure the smooth functioning of office telephone lines, mobile phones and housekeeping
services.
13. Procure and maintain stock of stationary and other office supplies.
14. Manage and coordinate with company vendors for the various supply and services that they render.
15. Manage all the travel arrangements like ticketing, Visas, hotel accommodation, transportation
etc. for employees and company guests.
16. Communicate and handle incoming and outgoing electronic as well as physical communications
on behalf of MD.
17. Provide high-level administrative and secretarial support to MD.
18. Manage and track distribution list and logistics for corporate gifting 2-3 times in a calendar year.
Skills Required:
1. Experience: 3 to 6 years
2. Qualification: A MBA/PBDGM –HR.
3. Excellent written and verbal communication skills are a must.
4. Should have excellent knowledge of office computer packages e.g. Word, Excel, PowerPoint, etc.
5. Letter & E-mail formatting and drafting skills are essential.
6. High degree of multi-tasking and time management capability.
7. Integrity and professionalism
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