Technical Content Writer

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Job Description

Role: Sr. Inside Sales Specialist

Experience: 4-6 years

Location: Bangalore (Near Whitefield)

Mode: Full Time ( Work from Office)

Must Have: IT sales/App and mobile/uiux design services Experience

The Role:

The ideal candidate will be responsible for finding and identifying leads through a variety of sources. Once leads are identified, this candidate will reach out and meet with the business decision-makers to better understand their business needs and how our product could help them. Responsibilities:

• Must have worked with IT services organizations holding strong experience in Lead generation and Lead qualification

. • Hand-on experience with Lead generation activity through cold calling, email marketing, LinkedIn, Sales navigator and other channels.

• Must know how to generate leads from email marketing tools like Sendx, Mailchimp, zoho, Apollo, Sendinblue, Get response etc.

• Must know how to extract data of company & employees using all the filters in sales navigator like Industry, job title, employee size etc. & extract data using data extraction tools like Apollo, ZoomInfo, Demand base, Skrapp, seamless, dataminer, Lusha etc.

• Hand-on experience with Lead generation activity through Cold Calling, LinkedIn, Sales navigator, other channels & converting leads into sales

• Experience in creating email contents for mass email marketing, planning, and executing services and technologyrelated email campaigns in alignment with business goals. • Experience connecting with top IT executives and Decision makers of the organizations.

• Excellent communication skills

. • Ensure the accuracy of data on the CRM for leads, prospects, and opportunities.

• Achieve monthly, quarterly, and annual sales goals. Don’t Source candidates:

Qualifications/Requirements:

• Bachelor's degree or equivalent experience.

• Prior Sales experience in an IT company.

• Exposure in India/Middle East US/UK market would be a plus.

• Strong written and verbal communication skills.

Company Overview:

GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications.

We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global

Website: https://www.goprotoz.com/

Location: https://goo.gl/maps/XXoRHtHB93y

Divija Y

TA Specialist, GoProtoz Design Pvt. Ltd.

GoProtoz.com | Facebook | LinkedIn

Desired Experience

3+ years

Job Description

What You’ll Do

• Taking an active role in architecting the solutions we build
• Designing and implementing web applications using JavaScript and its frameworks (i.a. React, Vue, Angular), HTML5 and CSS3
• Working closely with the dispersed development team, client, and project manager in SCRUM methodology
• Ensuring that programming practices and code quality are respected
• Supporting other engineers with your expertise when needed (knowledge sharing)
• Leading your colleagues’ growth and development

What you bring to the table

• 3+ years of Experience with React. Good to have a working knowledge of React Native, Angular, VueJS
• Strong expertise with HTML, CSS, and writing cross-browser-compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Hands-on and implements complex React modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git)
• Critical thinker and problem-solving skills

Bonus if you have…

• Experience with Angular2+ and Node
• Experience with AWS or GCP infrastructure
• Curiosity about new languages, libraries, frameworks
• Contributions to open-source projects
• Experience with Selenium, or Jest or similar front end test frameworks

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Mobile App Developer

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based data-focused IT Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA.

We are looking for Mobile App developers to join our development team based out of Bangalore. This team focuses on the most innovative and emerging data infrastructure management and DevOps tools to support highly scalable and available infrastructure.

It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.

Key Qualifications

· Minimum 1 - 3 years of experience working in a development team with hands-on experience in Android / iOS/Cross-Platform Development frameworks

· Design and build different layers of the iOS app or/and Android mobile applications

· Experience in submitting at least one application to Google Play Store or Apple App store

· Work on building a product from scratch and involve in the entire application lifecycle concept, design, test, release, and support

· Experience with third-party libraries, social media integration, and APIs

· Hands-on Flutter, open-source mobile application development framework

· Should understand and have knowledge on the application security practices/vulnerabilities

· Exposure to any of relation database technologies MySQL/Postgres/Oracle or any No-SQL database

· Worked on open - source tools for logging, monitoring, search engine, caching etc.

· Familiarity with RESTful APIs to connect iOS applications to back-end services

Key Responsibilities

· Ambitious individuals who can work under their own direction towards agreed targets/goals.

· Must be flexible to work on the office timings to accommodate the multi-national client timings

· Will be involved in solution designing from the conceptual stages through development cycle and deployments.

· Willing to learn new technologies and work on research-orientated projects

· Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

· Scope and deliver solutions with the ability to design solutions independently based on high-level architecture.

· Independent thinking, Desire / Ability to work in a fast-paced environment with creativity and brainstorming

http://www.banyandata.com" target="_blank">www.banyandata.com 

• Role:- SDET 2
• A Software Engineer Test (SDET) at Zupee is a master of all. It combines the "building" aspect of software engineering with the "breaking" aspect of software test engineering. You’ll be writing code that automatically verifies the quality of the product.
• Reporting Managers:- SDET Lead
• Location:- Agnostic/Work from anywhere
  
  

• Experience in Manual Testing & Automation - UI and Functionality.
• Experience in Database using any ETL tool.
• Good knowledge in writing SQL Queries and understanding of Complex SQL Queries.
• Experience in Functionality, Compatibility, Integration and Regression Testing.
• Experience in preparing Test scenarios and writing Test cases for UI, Functionality, API and Database testing.
• Hands Experience in ,white box testing, Test Case execution, result generation, status reporting and Defect reporting, Regression Testing, JIRA
• Experience in API testing using POSTMAN or any REST API testing tool.
• Good knowledge on any automation tool and Framework
• Technical Documentation - Test case, Test Plan, Matrixes and Reporting.
•  

• Has the ability to think clearly, analyse quantitatively, communicate coherently, organize effectively, prioritize and ideate.
• They have metric-driven, fast paced, attentive to detail, data-driven and
• self-motivated.
• Has analytical, creative, curious, a problem solver and can influence stakeholders
• Good analytical, reasoning and problem-solving skills required
• Good communication skills - both verbal and written

• Experience in Java/Python programming (testing area)
• 1-4.5 Years of experience with acumen for Automation Testing
• Experience in back end testing (ETL, API, Services, Data Center Automation etc)
• Experience in Frontend and/or RPA testing (Selenium, Robot Framework)
• Experience in designing and managing test suites for aforementioned use cases
• Experience in testing Android/iOS apps and performing ui automation for either is a plus
• Prior experience in using tools like Testrail, jira and confluence is a plus
• Good analytical, reasoning and problem solving skills required.
• Work well in a collaborative, team based environment (both work autonomously and as part of a team)

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.