Service Pack
https://servicepack.aiAbout
Omni-Channel CX Automation Suite powered by AI. Our vision to transform Customer Experience using Artificial Intelligence.
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Jobs at Service Pack
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Python
DjangoWe are looking for a Senior Software Developer to produce and implement functional software solutions. You will work with upper management to define software requirements and take the lead on operational and technical projects.
In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.
Your goal will be to develop high-quality software that is aligned with user needs and business goals.
Responsibilities
- Develop high-quality software design and architecture
- Identify, prioritize and execute tasks in the software development life cycle
- Develop tools and applications by producing clean, efficient code
- Automate tasks through appropriate tools and scripting
- Review and debug code
- Perform validation and verification testing
- Collaborate with internal teams and vendors to fix and improve products
- Document development phases and monitor systems
- Ensure software is up-to-date with the latest technologies.
Requirements and skills
- Proven experience as a Senior Software Engineer
- Extensive experience in software development, scripting and project management
- Knowledge of selected programming languages (e.g. Django, Python, C++) and the elastic search.
- Analytical mind with problem-solving aptitude
- Ability to work independently
- Excellent organizational and https://resources.workable.com/leadership-interview-questions" target="_blank">leadership skills
- BSc/BA in Computer Science or a related degree
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- Ensuring the success of new AI products by focusing on scalability, potential biases, and compliance.
- Perform gap analysis on existing business data. Identify new data points.
- Developing business cases for AI in new and existing products.
- Work with executives and business line stakeholders to define the problems to solve with AI.
- Help prioritise and rank the solutions, develop business cases.
- Work closely with UI/UX, engineering and cross-functional teams to deliver with quick time-to-market and optimal products.
- Formulating product requirements and identifying new opportunities with the help of customer feedback, market analysis, and usability studies.
- Drive product launches including working with public relations team, executives, and other product management team members.
- “Problem solving with AI” mindset.
- Proven work experience in product management as an Associate Product/Product Manager.
- Knowledge and experience with Machine Learning and different Voice & Speech AI concepts such as neural networks, natural language processing, speech-to-text conversion clustering techniques, etc.
- Experience defining and developing a new product or service.
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management .
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Skilled at working effectively with cross functional teams in a matrix organisation.
- MS/BS degree in Computer Science, Engineering or equivalent preferred.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
React.js
Javascript
Redux/Flux
HTML/CSSThe recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Research industry-related topics (combining online sources, interviews and studies)
- Create content long-form and short-form for social media channels and web posts
- Create content breadcrumbs and write effective newsletters
- Create interesting presentations on ppt either by themselves or with the help of a graphic designer
- Create content optimized for SEO
- Write specific answers to questions posed on Quora etc
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images, and tone)
- Update website content as needed
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- Gather and evaluate user requirements in collaboration with product managers and engineers
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widgets
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like
- Create original graphic designs (e.g. images, sketches and tables)
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and images
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Machine Learning (ML)
Data SciencePythonWhat are the Key Responsibilities:
- Design NLP applications
- Select appropriate annotated datasets for Supervised Learning methods
- Use effective text representations to transform natural language into useful features
- Find and implement the right algorithms and tools for NLP tasks
- Develop NLP systems according to requirements
- Train the developed model and run evaluation experiments
- Perform statistical analysis of results and refine models
- Extend ML libraries and frameworks to apply in NLP tasks
- Remain updated in the rapidly changing field of machine learning
What are we looking for:
- Proven experience as an NLP Engineer or similar role
- Understanding of NLP techniques for text representation, semantic extraction techniques, data structures, and modeling
- Ability to effectively design software architecture
- Deep understanding of text representation techniques (such as n-grams, a bag of words, sentiment analysis etc), statistics and classification algorithms
- Knowledge of Python, Java, and R
- Ability to write robust and testable code
- Experience with machine learning frameworks (like Keras or PyTorch) and libraries (like sci-kit-learn)
- Strong communication skills
- An analytical mind with problem-solving abilities
- Degree in Computer Science, Mathematics, Computational Linguistics, or similar field
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
React.jsJavascriptRedux/FluxWhat are the Key Responsibilities:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
What are we looking for:
- Bachelor’s degree in computer science, information technology, or a similar field.
- Previous experience working as a react.js developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with user interface design.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
PythonDjango
FlaskWhat are the Key Responsibilities:
- Responsibilities include writing and testing code, debugging programs, and integrating applications with third-party web services.
- Write effective, scalable code
- Develop back-end components to improve responsiveness and overall performance
- Integrate user-facing elements into applications
- Improve functionality of existing systems
- Implement security and data protection solutions
- Assess and prioritize feature requests
- Creates customized applications for smaller tasks to enhance website capability based on business needs
- Ensures web pages are functional across different browser types; conducts tests to verify user functionality
- Verifies compliance with accessibility standards
- Assists in resolving moderately complex production support problems
What are we looking for:
- 3+ Years of work experience as a Python Developer
- Expertise in at least one popular Python framework: Django
- Knowledge of NoSQL databases (Elastic search, MongoDB)
- Familiarity with front-end technologies like JavaScript, HTML5, and CSS3
- Familiarity with Apache Kafka will give you an edge over others
- Good understanding of the operating system and networking concepts
- Good analytical and troubleshooting skills
- Graduation/Post Graduation in Computer Science / IT / Software Engineering
- Decent verbal and written communication skills to communicate with customers, support personnel, and management
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Tech Prescient delivers cutting-edge software product development and technology services, with a core focus on Identity and Data solutions for modern enterprises.
At the forefront of Digital Engineering and Enterprise Modernization, we accelerate innovation with our AI powered platforms, Identity Confluence and Data Confluence.
With deep technical expertise and domain insight, we help enterprises unlock smarter, faster, and more secure outcomes built for what's next.
Our vision is to be the most reliable and trusted technology partner for our customers. We aspire to be a globally admired company in our category and be recognized for speed of execution, quality of deliverables and high customer satisfaction.
We partner with our clients at all stages including ideation, design, development, testing, deployment, and support.
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Credilio is founded with the idea of digitizing the distribution value chain of personal finance products. The mission of Credilio is to create a nationwide army of multi-branded trained advisors who can assist in the digital onboarding of loans and cards. Credilio enables a small financial advisor to educate customers and recommend lending products that are best suited to meet their unique requirements and further enables them to subscribe for credit cards or loans digitally.
The company does this by providing a large range of product offerings and a customized recommendation tool through a simple mobile app that empowers advisors to be truly digital and future-ready. In addition, the platform allows for instant online approval by leveraging open banking APIs of Banks and NBFCs, thus making the purchase process transparent and paperless. It has reduced the average prospecting-to-onboarding time to less than 10 minutes in a single session as compared to the industry average of an interrupted process over 2-3 days.
A challenger start-up, Credilio is the brainchild of second-time entrepreneurial duo Mr. Aditya Gupta and Mr. Anand Kapadia. It’s backed by a clutch of Venture Capital funds namely Cornerstone Venture Capital Partners, Exfinity Venture Partners, and Param Capital founder Mukul Agarwal.
The platform currently partners with 20+ leading Banks and NBFCs and has over 10,000 Financial Advisors who have assisted more than 0.5 million customer applications getting processed fully digitally in a span of less than a year. The capital raised will power Credilio’s ambitious plans to meet an ARR of 100 cr. by March 2023 and serve 25 million customers through a million advisors in the next 3 years.
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We are a globally awarded UX & UI design studio trusted by brands like Adobe, Kotak, AU Bank, VMware, Fossil, and many more
We are a team of deep-thinking designers and strategists driven by the impact of design. We believe great design isn't just functional — it's thoughtful, scalable, and emotionally resonant. At Ungrammary, we go beyond crafting interfaces — we design experiences that solve real-world problems and touch millions of users.
Specializing in fintech, healthcare, SaaS, e-commerce, and enterprise tech. We've helped global enterprises and high-growth startups create products that are as intelligent as they are intuitive. With a strong foundation in user experience, user research, and design thinking, we bring clarity to complexity.
If you're ready to be part of a fast-paced, high-impact design team or want to work on world-class products, drop us a line at [email protected] — we’d love to hear from you.
More about us:
- 🏆 iF Design Award 2024, IDA 2022, DNA Paris Design Award 2022, MUSE Creative Gold Award 2021
- Ranked among the Top 20 Global UX Agencies by Clutch
- 70+ brands served across 10+ countries.
- 100+ million user interactions impacted.
- Trusted by global brands like Adobe, Kotak Mahindra Bank, Adani Capital, AU Bank, VMware, Fossil, Brooks, and more.
- Designed products across 15+ industries including fintech, healthcare, SaaS, and e-commerce
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Axiamatic is the agentic control plane for enterprise transformation. Its platform continuously monitors complex programs, surfaces risks early, and delivers the context and recommendations every stakeholder needs to act so enterprises can run transformations with the speed, visibility, and predictability that human teams alone cannot achieve. Backed by Greylock Partners and Bessemer Venture Partners, Axiamatic is trusted by leading Fortune 500 companies, large enterprises, and leading system integrators to ensure the success of transformation programs.
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About Pendo
Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.
Pendo – Key Highlights
- Founded in 2013, headquartered in Raleigh, North Carolina
- Serves 14,000+ companies globally
- Processes 20B+ daily events and supports 1B+ users
- 850+ employees across global offices
- Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures
Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.
Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.
At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.
About Chisel
Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.
🏆 Milestones
- Founded in the early 2020s as a next-gen product management platform
- Built one of the early AI-native PM agents for automating product workflows
- Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
- Achieved strong product recognition across PM tooling ecosystems
- Acquired by Pendo (2026) to accelerate AI innovation in product experience
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Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
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