Cutshort logo
Service Pack
Service Pack cover picture
Founded :
2021
Type :
Product
Size :
20-100
Stage :
Raised funding
About

Omni-Channel CX Automation Suite powered by AI. Our vision to transform Customer Experience using Artificial Intelligence.

Read more
Company social profiles
N/A

Jobs at Service Pack

Service Pack
at Service Pack
Alice Preetika
Posted by Alice Preetika
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
3 - 5 yrs
₹12L - ₹15L / yr
skill iconPython
skill iconDjango
SQL

We are looking for a Senior Software Developer to produce and implement functional software solutions. You will work with upper management to define software requirements and take the lead on operational and technical projects.

In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.

Your goal will be to develop high-quality software that is aligned with user needs and business goals.

Responsibilities

  • Develop high-quality software design and architecture
  • Identify, prioritize and execute tasks in the software development life cycle
  • Develop tools and applications by producing clean, efficient code
  • Automate tasks through appropriate tools and scripting
  • Review and debug code
  • Perform validation and verification testing
  • Collaborate with internal teams and vendors to fix and improve products
  • Document development phases and monitor systems
  • Ensure software is up-to-date with the latest technologies.


Requirements and skills

  • Proven experience as a Senior Software Engineer
  • Extensive experience in software development, scripting and project management
  • Knowledge of selected programming languages (e.g. Django, Python, C++) and the elastic search.
  • Analytical mind with problem-solving aptitude
  • Ability to work independently
  • Excellent organizational and https://resources.workable.com/leadership-interview-questions" target="_blank">leadership skills
  • BSc/BA in Computer Science or a related degree
Read more
Service Pack
at Service Pack
Alice Preetika
Posted by Alice Preetika
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
2 - 5 yrs
₹18L - ₹22L / yr
Artificial Intelligence (AI)
Voice recognition
Speech recognition
Roles:
  • Ensuring the success of new AI products by focusing on scalability, potential biases, and compliance.
  • Perform gap analysis on existing business data. Identify new data points.
  • Developing business cases for AI in new and existing products.
  • Work with executives and business line stakeholders to define the problems to solve with AI.
  • Help prioritise and rank the solutions, develop business cases.
  • Work closely with UI/UX, engineering and cross-functional teams to deliver with quick time-to-market and optimal products.
  • Formulating product requirements and identifying new opportunities with the help of customer feedback, market analysis, and usability studies.
  • Drive product launches including working with public relations team, executives, and other product management team members.
Requirements:
  • “Problem solving with AI” mindset.
  • Proven work experience in product management as an Associate Product/Product Manager.
  • Knowledge and experience with Machine Learning and different Voice & Speech AI concepts such as neural networks, natural language processing, speech-to-text conversion clustering techniques, etc.
  • Experience defining and developing a new product or service.
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management .
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Skilled at working effectively with cross functional teams in a matrix organisation.
  • MS/BS degree in Computer Science, Engineering or equivalent preferred.
Read more
Service Pack
at Service Pack
Alice Preetika
Posted by Alice Preetika
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
0 - 2 yrs
₹4L - ₹5L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconHTML/CSS
Use your knowledge of JavaScript, CSS, HTML, and other web scripting languages to integrate ReactJS and other JavaScript library functions into front-end applications or websites.
Read more
Service Pack
at Service Pack
Alice Preetika
Posted by Alice Preetika
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
1 - 3 yrs
₹3L - ₹6L / yr
Content Writing
Market Research
Digital Marketing
  • Research industry-related topics (combining online sources, interviews and studies)
  • Create content long-form and short-form for social media channels and web posts
  • Create content breadcrumbs and write effective newsletters
  • Create interesting presentations on ppt either by themselves or with the help of a graphic designer
  • Create content optimized for SEO
  • Write specific answers to questions posed on Quora etc
  • Write clear marketing copy to promote our products/services
  • Prepare well-structured drafts using Content Management Systems
  • Proofread and edit blog posts before publication
  • Submit work to editors for input and approval
  • Coordinate with marketing and design teams to illustrate articles
  • Conduct simple keyword research and use SEO guidelines to increase web traffic
  • Promote content on social media
  • Identify customers’ needs and gaps in our content and recommend new topics
  • Ensure all-around consistency (style, fonts, images, and tone)
  • Update website content as needed
Read more
Service Pack
at Service Pack
Alice Preetika
Posted by Alice Preetika
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
6 - 10 yrs
₹9L - ₹12L / yr
User Interface (UI) Design
User Experience (UX) Design
  • Gather and evaluate user requirements in collaboration with product managers and engineers
  • Illustrate design ideas using storyboards, process flows and sitemaps
  • Design graphic user interface elements, like menus, tabs and widgets
  • Build page navigation buttons and search fields
  • Develop UI mockups and prototypes that clearly illustrate how sites function and look like
  • Create original graphic designs (e.g. images, sketches and tables)
  • Prepare and present rough drafts to internal teams and key stakeholders
  • Identify and troubleshoot UX problems (e.g. responsiveness)
  • Conduct layout adjustments based on user feedback
  • Adhere to style standards on fonts, colors and images
Read more
Service Pack
at Service Pack
Alice Preetika
Posted by Alice Preetika
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
3 - 6 yrs
₹12L - ₹15L / yr
skill iconData Science
skill iconMachine Learning (ML)
Natural Language Processing (NLP)
skill iconPython

What are the Key Responsibilities:

  • Design NLP applications
  • Select appropriate annotated datasets for Supervised Learning methods
  • Use effective text representations to transform natural language into useful features
  • Find and implement the right algorithms and tools for NLP tasks
  • Develop NLP systems according to requirements
  • Train the developed model and run evaluation experiments
  • Perform statistical analysis of results and refine models
  • Extend ML libraries and frameworks to apply in NLP tasks
  • Remain updated in the rapidly changing field of machine learning

 

What are we looking for:

  • Proven experience as an NLP Engineer or similar role
  • Understanding of NLP techniques for text representation, semantic extraction techniques, data structures, and modeling
  • Ability to effectively design software architecture
  • Deep understanding of text representation techniques (such as n-grams, a bag of words, sentiment analysis etc), statistics and classification algorithms
  • Knowledge of Python, Java, and R
  • Ability to write robust and testable code
  • Experience with machine learning frameworks (like Keras or PyTorch) and libraries (like sci-kit-learn)
  • Strong communication skills
  • An analytical mind with problem-solving abilities
  • Degree in Computer Science, Mathematics, Computational Linguistics, or similar field
Read more
Service Pack
at Service Pack
Alice Preetika
Posted by Alice Preetika
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
3 - 6 yrs
₹10L - ₹12L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
webpack

What are the Key Responsibilities:


  • Meeting with the development team to discuss user interface ideas and applications.
  • Reviewing application requirements and interface designs.
  • Identifying web-based user interactions.
  • Developing and implementing highly responsive user interface components using react concepts.
  • Writing application interface codes using JavaScript following react.js workflows.
  • Troubleshooting interface software and debugging application codes.
  • Developing and implementing front-end architecture to support user interface concepts.
  • Monitoring and improving front-end performance.
  • Documenting application changes and developing updates.

 

 

What are we looking for:


  • Bachelor’s degree in computer science, information technology, or a similar field.
  • Previous experience working as a react.js developer.
  • In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
  • Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
  • Experience with user interface design.
  • Experience with browser-based debugging and performance testing software.
  • Excellent troubleshooting skills
Read more
Service Pack
at Service Pack
Alice Preetika
Posted by Alice Preetika
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Hyderabad
3 - 6 yrs
₹10L - ₹12L / yr
skill iconPython
skill iconDjango
skill iconFlask
NOSQL Databases
Apache Kafka

What are the Key Responsibilities:


  • Responsibilities include writing and testing code, debugging programs, and integrating applications with third-party web services. 
  • Write effective, scalable code
  • Develop back-end components to improve responsiveness and overall performance
  • Integrate user-facing elements into applications
  • Improve functionality of existing systems
  • Implement security and data protection solutions
  • Assess and prioritize feature requests
  • Creates customized applications for smaller tasks to enhance website capability based on business needs
  • Ensures web pages are functional across different browser types; conducts tests to verify user functionality
  • Verifies compliance with accessibility standards
  • Assists in resolving moderately complex production support problems

What are we looking for:


  • 3+ Years of work experience as a Python Developer
  • Expertise in at least one popular Python framework: Django
  • Knowledge of NoSQL databases (Elastic search, MongoDB)
  • Familiarity with front-end technologies like JavaScript, HTML5, and CSS3
  • Familiarity with Apache Kafka will give you an edge over others
  • Good understanding of the operating system and networking concepts
  • Good analytical and troubleshooting skills
  • Graduation/Post Graduation in Computer Science / IT / Software Engineering
  • Decent verbal and written communication skills to communicate with customers, support personnel, and management
Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Monk AI cover picture
Monk AI's logo

Monk AI

http://monk.ai
Founded
2017
Type
Product
Size
0-20
Stage
Bootstrapped

About the company

Monk.ai is a customer engagement platform which makes use of Human Intelligence and Artificial Intelligence to provide a 100% fail-proof solution for improving speed, efficiency and capabilities of modern businesses.

Jobs

0

Genesys cover picture
Genesys's logo

Genesys

https://www.genesys.com
Founded
1990
Type
Product
Size
5000+
Stage
Profitable

About the company

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Jobs

4

Applicate IT solutions cover picture
Applicate IT solutions's logo

Applicate IT solutions

http://www.applicate.in
Founded
2014
Type
Product
Size
100-500
Stage
Raised funding

About the company

‘ApplicateAI’ is an integrated AI BOT platform for Enterprise with defined and curated work-flows for Sales, Consumer Engagement and Employee support and engagement. Enterprise AI Assistant - Sales BOT, HR BOT & Marketing BOT

Jobs

1

softai cover picture
softai's logo

softai

http://dexteraity.com
Founded
2020
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

Jobs

0

Comm100 Network Corporation cover picture
Comm100 Network Corporation's logo

Comm100 Network Corporation

https://www.comm100.com/
Founded
2009
Type
Services
Size
Stage
Profitable

About the company

Comm100 is an award-winning global provider of omnichannel customer engagement solutions powered by automation, AI, and a friendly interface that’s fast and easy for both visitors and agents to use. Organizations like Rackspace, Stanford University and Home Trust Bank use Comm100 to deliver meaningful real-time conversations.

Jobs

2

Salesken.ai cover picture
Salesken.ai's logo

Salesken.ai

https://salesken.ai/
Founded
2014
Type
Product
Size
100-500
Stage
Raised funding

About the company

Conversational Intelligence for sales teams to sell better

Jobs

2

CustomerSuccessBox cover picture
CustomerSuccessBox's logo

CustomerSuccessBox

www.customersuccessbox.com
Founded
2017
Type
Product
Size
20-100
Stage
Raised funding

About the company

CustomerSuccessBox is an AI-powered Customer Success software that drives product adoption, enables business to grow recurring revenue, reduce churn and drive retention.

Jobs

1

Oriserve cover picture
Oriserve's logo

Oriserve

https://oriserve.com
Founded
2017
Type
Products & Services
Size
20-100
Stage
Bootstrapped

About the company

Drive customer loyalty with every conversation. Increase revenue, lower customer acquisition costs and convert more customer through Artificial Intelligence powered bots. If you are looking to deliver higher NPS and increase revenue per customer - get in touch for a customized AI powered solution. Trusted by Vodafone, Royal Enfield, Dish TV and others.

Jobs

0

Kapture CX cover picture
Kapture CX's logo

Kapture CX

https://www.kapturecx.com
Founded
2011
Type
Product
Size
100-500
Stage
Bootstrapped

About the company

WE ARE KAPTURE!


An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.


KAPTURE PEOPLE ARE YOUR PEOPLE

Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.


  • CEO- Sheshgiri Kamath
  • CTO- Vikas Garg
  • VP - SALES: Rajeev Prasad
  • VP - Operations:Akash Kakkar
  • AVP - Product: Soujanya Prabhu


WHAT WE DO

At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.


Know more about us: https://www.kapture.cx/about-us

Jobs

6

AmplifAI cover picture
AmplifAI's logo

AmplifAI

https://www.amplifai.com
Founded
2016
Type
Product
Size
20-100
Stage
Raised funding

About the company

Jobs

1

Want to work at Service Pack?
Service Pack's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs