Service Pack
https://servicepack.aiAbout
Omni-Channel CX Automation Suite powered by AI. Our vision to transform Customer Experience using Artificial Intelligence.
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Jobs at Service Pack
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Python
DjangoWe are looking for a Senior Software Developer to produce and implement functional software solutions. You will work with upper management to define software requirements and take the lead on operational and technical projects.
In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.
Your goal will be to develop high-quality software that is aligned with user needs and business goals.
Responsibilities
- Develop high-quality software design and architecture
- Identify, prioritize and execute tasks in the software development life cycle
- Develop tools and applications by producing clean, efficient code
- Automate tasks through appropriate tools and scripting
- Review and debug code
- Perform validation and verification testing
- Collaborate with internal teams and vendors to fix and improve products
- Document development phases and monitor systems
- Ensure software is up-to-date with the latest technologies.
Requirements and skills
- Proven experience as a Senior Software Engineer
- Extensive experience in software development, scripting and project management
- Knowledge of selected programming languages (e.g. Django, Python, C++) and the elastic search.
- Analytical mind with problem-solving aptitude
- Ability to work independently
- Excellent organizational and https://resources.workable.com/leadership-interview-questions" target="_blank">leadership skills
- BSc/BA in Computer Science or a related degree
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- Ensuring the success of new AI products by focusing on scalability, potential biases, and compliance.
- Perform gap analysis on existing business data. Identify new data points.
- Developing business cases for AI in new and existing products.
- Work with executives and business line stakeholders to define the problems to solve with AI.
- Help prioritise and rank the solutions, develop business cases.
- Work closely with UI/UX, engineering and cross-functional teams to deliver with quick time-to-market and optimal products.
- Formulating product requirements and identifying new opportunities with the help of customer feedback, market analysis, and usability studies.
- Drive product launches including working with public relations team, executives, and other product management team members.
- “Problem solving with AI” mindset.
- Proven work experience in product management as an Associate Product/Product Manager.
- Knowledge and experience with Machine Learning and different Voice & Speech AI concepts such as neural networks, natural language processing, speech-to-text conversion clustering techniques, etc.
- Experience defining and developing a new product or service.
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management .
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Skilled at working effectively with cross functional teams in a matrix organisation.
- MS/BS degree in Computer Science, Engineering or equivalent preferred.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
React.js
Javascript
Redux/Flux
HTML/CSSThe recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Research industry-related topics (combining online sources, interviews and studies)
- Create content long-form and short-form for social media channels and web posts
- Create content breadcrumbs and write effective newsletters
- Create interesting presentations on ppt either by themselves or with the help of a graphic designer
- Create content optimized for SEO
- Write specific answers to questions posed on Quora etc
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images, and tone)
- Update website content as needed
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- Gather and evaluate user requirements in collaboration with product managers and engineers
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widgets
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like
- Create original graphic designs (e.g. images, sketches and tables)
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and images
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Machine Learning (ML)
Data SciencePythonWhat are the Key Responsibilities:
- Design NLP applications
- Select appropriate annotated datasets for Supervised Learning methods
- Use effective text representations to transform natural language into useful features
- Find and implement the right algorithms and tools for NLP tasks
- Develop NLP systems according to requirements
- Train the developed model and run evaluation experiments
- Perform statistical analysis of results and refine models
- Extend ML libraries and frameworks to apply in NLP tasks
- Remain updated in the rapidly changing field of machine learning
What are we looking for:
- Proven experience as an NLP Engineer or similar role
- Understanding of NLP techniques for text representation, semantic extraction techniques, data structures, and modeling
- Ability to effectively design software architecture
- Deep understanding of text representation techniques (such as n-grams, a bag of words, sentiment analysis etc), statistics and classification algorithms
- Knowledge of Python, Java, and R
- Ability to write robust and testable code
- Experience with machine learning frameworks (like Keras or PyTorch) and libraries (like sci-kit-learn)
- Strong communication skills
- An analytical mind with problem-solving abilities
- Degree in Computer Science, Mathematics, Computational Linguistics, or similar field
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
React.jsJavascriptRedux/FluxWhat are the Key Responsibilities:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
What are we looking for:
- Bachelor’s degree in computer science, information technology, or a similar field.
- Previous experience working as a react.js developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with user interface design.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
PythonDjango
FlaskWhat are the Key Responsibilities:
- Responsibilities include writing and testing code, debugging programs, and integrating applications with third-party web services.
- Write effective, scalable code
- Develop back-end components to improve responsiveness and overall performance
- Integrate user-facing elements into applications
- Improve functionality of existing systems
- Implement security and data protection solutions
- Assess and prioritize feature requests
- Creates customized applications for smaller tasks to enhance website capability based on business needs
- Ensures web pages are functional across different browser types; conducts tests to verify user functionality
- Verifies compliance with accessibility standards
- Assists in resolving moderately complex production support problems
What are we looking for:
- 3+ Years of work experience as a Python Developer
- Expertise in at least one popular Python framework: Django
- Knowledge of NoSQL databases (Elastic search, MongoDB)
- Familiarity with front-end technologies like JavaScript, HTML5, and CSS3
- Familiarity with Apache Kafka will give you an edge over others
- Good understanding of the operating system and networking concepts
- Good analytical and troubleshooting skills
- Graduation/Post Graduation in Computer Science / IT / Software Engineering
- Decent verbal and written communication skills to communicate with customers, support personnel, and management
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About the company
Appknox, a leading mobile app security solution HQ in Singapore & Bangalore was founded by Harshit Agarwal and Subho Halder.
Since its inception, Appknox has become one of the go-to security solutions with the most powerful plug-and-play security platform, enabling security researchers, developers, and enterprises to build safe and secure mobile ecosystems using a system-plus human approach.
Appknox offers VA+PT solutions ( Vulnerability Assessment + Penetration Testing ) that provide end-to-end mobile application security and testing strategies to Fortune 500, SMB and Large Enterprises Globally helping businesses and mobile developers make their mobile apps more secure, thus not only enhancing protection for their customers but also for their own brand.
During the course of 9 years, Appknox has scaled up to work with some major brands in India, South-East Asia, Middle-East, Japan, and the US and has also successfully enabled some of the top government agencies with its On-Premise deployments & compliance testing. Appknox helps 500+ Enterprises which includes 20+ Fortune 1000 and ministries/regulators across 10+ countries and some of the top banks across 20+ countries.
A champion of Value SaaS, with its customer and security-first approach Appknox has won many awards and recognitions from G2, and Gartner and is one of the top mobile app security vendors in its 2021 Application security Hype Cycle report.
Our forward-leaning, pioneering spirit is backed by SeedPlus, JFDI Asia, Microsoft Ventures, and Cisco Launchpad and a legacy of expertise that began at the dawn of 2014.
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About the company
bipp is a business intelligence (BI) company that helps organizations use their data to make better and faster decisions. Our enterprise-grade, in-database BI platform was developed to save data and BI analysts’ time and develop insights faster. It leverages SQL and is powered by the bippLang data modeling language, which supports collaboration, git-based version control, and re-usable data models.
A company created by engineers, an environment that strives to keep stress levels low, understands an engineer's mindset, and trusts its engineers enough to be an all-remote company since the first day it started in 2017 !
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About the company
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About the company
CAW Studios is Product Development Studio. WE BUILD TRUE PRODUCT TEAMS for our clients. Each team is a small, well-balanced group of geeks and a product manager that together produce relevant and high-quality products. We use data to make decisions, bringing big data and analysis to software development. We believe the product development process is broken as most studios operate as IT Services. We operate like a software factory that applies manufacturing principles of product development to the software.
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16
About the company
About Us
Incubyte is an AI-first software development agency, built on the foundations of software craft, where the “how” of building software matters as much as the “what”. We partner with companies of all sizes, from helping enterprises build, scale, and modernize; to pre-product founders bring their ideas to life.
Incubees are power users of AI across the SDLC for speed and efficiency. Guided by Software Craftsmanship values and eXtreme Programming practices, we bring velocity together with the discipline of quality engineering to deliver high-impact, reliable solutions – fast.
Guiding Principles
- Living and breathing our guiding principles on a daily basis is key to success at Incubyte:
- Relentless Pursuit of Quality with Pragmatism
- Striving for exceptional quality without losing sight of practical delivery needs.
- Extreme Ownership Taking full responsibility for decisions, work, and outcomes.
- Proactive Collaboration Actively seeking opportunities to collaborate and leverage the team’s collective strengths.
- Active Pursuit of Mastery Continuously learning, improving, and mastering the craft, never settling for ‘good enough’.
- Invite, Give, and Act on Feedback
- Creating a culture of timely, respectful, actionable feedback for mutual growth.
- Ensuring Client Success Acting as trusted consultants and focusing on delivering true value and outcomes for clients.
Job Description
This is a remote position
Experience Level
This role is ideal for engineers with 5+ years of total experience, including strong hands-on software development experience and 1+ year of technical leadership experience, with a proven track record of shipping complex projects successfully.
An experienced individual contributor and leader who thrives in large, complex projects with widespread impact.
Role Overview
As a Senior Engineer, you’ll ensure that projects don’t just get built — they get shipped. You’ll be the driving force behind architecture design, technical decision-making, project delivery, and stakeholder communication.
A Senior Craftsperson is a multiplier for any team:
- Able to independently own ill-defined, highly ambiguous projects.
- Thinks holistically across Product, Design, Platform, and Operations to deliver highly impactful solutions.
- Shapes roadmaps to tackle complex problems incrementally.
- Raises the quality, correctness, and suitability of their team’s work, with visible impact across their business domain and beyond.
- Strong mentor, role model, and coach for other engineers.
If you take pride in shipping high-quality software, mentoring teams, and creating an environment where engineers can thrive, we’d love to hear from you.
What You’ll Do
- Lead projects end-to-end, from architecture to deployment, ensuring timely, high-quality delivery.
- Collaborate with Engineering and Product Managers to plan, scope, and break work into manageable tasks.
- Always know if the project can ship, with clear trade-offs when needed.
- Drive technical decisions with a shipping-first mindset and active participation in key meetings.
- Maintain deep knowledge of your services, identifying risks and creating mitigation strategies.
- Review code for quality and best practices, mentoring engineers to improve their craft.
- Communicate clearly with stakeholders, set realistic expectations, and build trust.
- Support and guide engineers, helping unblock issues and foster collaboration.
- Anticipate challenges, prepare fallback plans, and facilitate problem-solving.
- Keep documentation accurate, up-to-date, and accessible.
You will also:
- Lead highly ambiguous projects of critical business impact, balancing engineering, operational, and client priorities.
- Link technical contributions directly to business impact, helping the team and stakeholders align.
- Contribute meaningfully to team goals, with visibility into business objectives over multiple quarters.
- Ensure safe rollout of new features through incremental releases, monitoring, and metrics.
- Anticipate and mitigate risks across connected systems, ensuring minimal operational impact.
- Proactively improve system quality and longevity while leveling up those around you.
- Shape roadmaps, vision, and practices of the engineering discipline, influencing both your team and the wider business.
Requirements
What We’re Looking For
- 5+ years of software development experience, with strong architectural design skills.
- Strong hands-on experience with Python and PHP (must-have) and react.js (good-have).
- 1+ year in a technical leadership role, managing pods or cross-functional teams.
- Proficiency in system design, service ownership, and technical documentation.
- Strong experience with code reviews and quality assurance practices.
- Proven ability to communicate effectively with technical and non-technical stakeholders.
- Track record of delivering complex projects on time.
You will also bring:
- Ability to own large, complex projects with widespread impact.
- Demonstrated influence beyond the immediate team, shaping outcomes across a business domain.
- Strengths in stakeholder management and navigating complex scenarios.
- Skills in deliberate discovery to uncover unknowns and design solutions that succeed in real-world conditions.
Benefits
What We Offer
Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
And More: Extra perks to support your well-being and professional growth.
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Jobs
10
About the company
About Pendo
Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.
Pendo – Key Highlights
- Founded in 2013, headquartered in Raleigh, North Carolina
- Serves 14,000+ companies globally
- Processes 20B+ daily events and supports 1B+ users
- 850+ employees across global offices
- Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures
Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.
Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.
At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.
About Chisel
Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.
🏆 Milestones
- Founded in the early 2020s as a next-gen product management platform
- Built one of the early AI-native PM agents for automating product workflows
- Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
- Achieved strong product recognition across PM tooling ecosystems
- Acquired by Pendo (2026) to accelerate AI innovation in product experience
Jobs
2
About the company
Ctruh is building the world’s first AI-powered Unified XR Commerce Studio, enabling brands to create immersive digital commerce experiences directly in the browser. The platform combines artificial intelligence with real-time 3D technology to transform how products are discovered, experienced, and purchased online.
Ctruh’s technology allows companies to instantly create virtual stores, AR try-ons, interactive 3D product pages, and mixed-reality marketing experiences without writing code or requiring specialized hardware. These experiences launch directly through a simple URL and work across web, mobile, and XR devices.
👥 About the Team
Ctruh is a deep-tech startup headquartered in Bengaluru and founded by Vinay Agastya. The team combines expertise across AI, XR, graphics engineering, and enterprise SaaS to build scalable infrastructure for immersive commerce.
Their mission is to democratize XR technology, making immersive digital experiences as easy to create as building a website.
🏆 Milestones
- Founded in 2022
- Built a no-code/low-code web-based 3D engine for XR experiences
- Platform powered by VersaAI, enabling instant text-to-3D asset creation
- Team of ~40+ employees globally
- Achieved approximately $5M revenue in 2025
- Growing community of 39K+ LinkedIn followers
Jobs
6
About the company
StepSecurity is dedicated to enhancing CI/CD security by providing solutions to prevent pipeline attacks. Founded by seasoned security professionals with experience at Microsoft, Uber, and Plaid, StepSecurity addresses the security gaps highlighted by major breaches like SolarWinds and Codecov.
Founders:
- Varun Sharma: CEO & Co-Founder, formerly at Microsoft.
- Ashish Kurmi: CTO & Co-Founder, with experience at Plaid, Uber, and Microsoft.
Advisors:
- Sekhar Sarrukai, David Cross, Gagan Gulati, Jordan Harband, Ram Shankar Siva Kumar.
Investors:
StepSecurity is backed by leading VCs and notable angel investors, including Anmol Malhotra (Coinbase), Ash Devata (GreyNoise), and David Cross (Rain Capital).
Funding raised: $3M - Seed Funding
For more detailed information, visit - https://www.stepsecurity.io/team
Jobs
1
About the company
Jobs
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