Pre sales / marketing Executive

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Job Title : Ab Initio Developer

Location : Pune

Experience : 5+ Years

Notice Period : Immediate Joiners Only

Job Summary :

We are looking for an experienced Ab Initio Developer to join our team in Pune.

The ideal candidate should have strong hands-on experience in Ab Initio development, data integration, and Unix scripting, with a solid understanding of SDLC and data warehousing concepts.

Mandatory Skills :

Ab Initio (GDE, EME, graphs, parameters), SQL/Teradata, Data Warehousing, Unix Shell Scripting, Data Integration, DB Load/Unload Utilities.

Key Responsibilities :

• Design and develop Ab Initio graphs/plans/sandboxes/projects using GDE and EME.
• Manage and configure standard environment parameters and multifile systems.
• Perform complex data integration from multiple source and target systems with business rule transformations.
• Utilize DB Load/Unload Utilities effectively for optimized performance.
• Implement generic graphs, ensure proper use of parallelism, and maintain project parameters.
• Work in a data warehouse environment involving SDLC, ETL processes, and data analysis.
• Write and maintain Unix Shell Scripts and use utilities like sed, awk, etc.
• Optimize and troubleshoot performance issues in Ab Initio jobs.

Mandatory Skills :

• Strong expertise in Ab Initio (GDE, EME, graphs, parallelism, DB utilities, multifile systems).
• Experience with SQL and databases like SQL Server or Teradata.
• Proficiency in Unix Shell Scripting and Unix utilities.
• Data integration and ETL from varied source/target systems.

Good to Have :

• Experience in Ab Initio and AWS integration.
• Knowledge of Message Queues and Continuous Graphs.
• Exposure to Metadata Hub.
• Familiarity with Big Data tools such as Hive, Impala.
• Understanding of job scheduling tools.

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.

• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools

Communication - Excellent communication, presentation, and negotiation skills

Role: Application Developer Role Description: Design, build and configure applications to meet business process and application requirements. 

Must have Skills: Oracle Project Portfolio Management Cloud, Oracle Fusion PPM Cloud, Project Fundamentals Cloud

Good to Have Skills: Oracle Financials, Grants 

Job Requirements: 1: Responsibilities: 

a: All tasks related to configurations, data import, data export and 

customizations of Oracle PPM Cloud Project Fundamentals, Projects Costing, Projects Billing, Project Accounting 

b: Consultant is responsible for gathering and analyzing business requirements. 

c: Consultant may have to interact with the clients to better understand the product requirements or in case the design requires any kind of modifications. 

d: Experience in analysis of source data in data migrations and report the same and able to create test plans based on analysis. 

e: Experience and demonstrated proficiency with QA methodology, process, and deliverables. 

2: Professional Experience:

a: Must have 4-7 years Cloud PPM experience/2 to 3 end to end implementation experience. 

b: Should be strong on Oracle Project Accounting Project Costing, Project Billing Project Management under cloud environment. 

c: Strong understanding of Projects functional flows 

Good knowledge of PL/SQL for data querying & analysis 

About the Role

We’re looking for a skilled Full Stack Developer with around 2 years of hands-on experience in building and deploying modern web applications. You’ll work closely with cross-functional teams to develop scalable solutions using the latest technologies.

Key Responsibilities

• Develop, test, and deploy responsive web applications using modern frameworks.
• Collaborate with designers to turn UI/UX concepts into functional products.
• Build and integrate RESTful APIs and backend services.
• Write clean, maintainable, and efficient code.
• Debug, optimize, and improve application performance.
• Manage containerized deployments and CI/CD workflows.

Required Skills

• Must be a B.Tech graduate. (Computer science or IT )
• Only Pune Candidate Preferred. 
• Strong proficiency in JavaScript, TypeScript, React.js, and Node.js.
• Experience with Express.js, MongoDB / MySQL, and REST APIs.
• Hands-on experience with Docker and cloud platforms (AWS, Azure or GCP).
• Familiarity with Git, CI/CD pipelines, and basic DevOps practices.
• Working knowledge of Next.js is a plus.
• Excellent problem-solving and communication skills.
• Immediate joiner Preffered.  

Nice to Have

• Exposure to React Native or mobile app development.
• Exposure to GraphQL
• Experience with cloud infrastructure automation or serverless deployments.
• Prior experience working in IT services or client delivery projects.

Perks

• Hybrid work model (2–3 days in office, Pune)
• Exposure to global client projects
• Collaborative, fast-paced learning environment

Note: WE USE AN ATS, SO PLEASE MAKE YOUR CV CLEAR, WELL-STRUCTURED, AND INCLUDE RELEVANT SKILLS TO IMPROVE YOUR CHANCES OF BEING SHORTLISTED.

1. Visual Style: The design should reflect the innovative, secure, and easy-to-use nature of KoinBX, combining modern elements with simplicity.
2. User-Focused: The landing page should clearly communicate the main value propositions of the platform (e.g., fast transactions, security, ease of use, variety of assets).
3. Call to Action: The design should feature a clear and compelling call to action that encourages users to sign up or explore the platform further. (Reference- Check out our ongoing SHIB giveaway)
4. Responsive Design: The layout should be fully responsive, considering both desktop and mobile versions.
5. Brand Guidelines: Ensure that the design follows the principles of the KoinBX brand identity (you can refer to any brand guidelines or previous work we provide).

We are looking for strong Backend developers to join our growing Team and help build Software applications and Tools that help streamline enterprise processes and build efficiency.

Roles & Responsibilities:

-Well versed with Javascript / Typescript, Node.js, Node.js frameworks like Nest.js, express.js, Postgres DB (relational databases), Redis / Memcache, Queues.