Content Writer - Marketing

About MyOperator:

MyOperator was founded with a vision to empower businesses with cloud telephony solutions that enhance customer communication and call handling. Our platform helps businesses optimize every customer call and transform each interaction into a business opportunity. As cloud communication technology gains momentum globally, MyOperator is at the forefront of enabling businesses worldwide to leverage this transformative power.

At MyOperator, we champion growth, evolution, collaboration, and transparency. You’ll work alongside passionate, high-performance teams in a fully remote, open, and innovative environment where questions, suggestions, and discussions are welcomed. Whether your ideal workspace is your home, a cozy café, or a serene hilltop, we trust you to work from where you’re most productive.

✅ “You can work from anywhere.”

Role Overview:

As a Senior Visual Designer, you will be at the forefront of shaping seamless, intuitive, and visually captivating user experiences for HeyoPhone and MyOperator platforms. You’ll bring a deep understanding of Vidual and UI/UX design principles and drive innovation by solving complex design problems that align with user needs and business goals. With a strong foundation in design thinking and collaboration, you’ll work closely with marketing team members, developers, and designers to deliver high-impact designs while maintaining a consistent brand experience.

In this role, you will lead design initiatives and ensure that every design decision contributes to the growth and success of our platforms.

🎯 Key Responsibilities:

• Define and Execute Design Strategy: Create and implement design solutions that align with user goals and business objectives, ensuring consistency across all digital products.
• User-Centric Problem Solving: Use research, data, and feedback to analyze complex challenges, identify opportunities, and craft intuitive user experiences that enhance product usability.
• Cross-Functional Collaboration: Work closely with product managers, developers, and stakeholders to align design objectives with business outcomes, ensuring seamless execution of projects.
• Establish and Maintain Design Systems: Develop and manage scalable design systems that ensure brand consistency and usability across all touchpoints.
• Measure and Optimize Performance: Leverage quantitative and qualitative data to measure the effectiveness of design decisions and iterate to improve user experience.
• Uphold Brand Standards: Ensure that all design solutions reflect the MyOperator brand identity and are aligned with brand guidelines.
• Advocate for UX Best Practices: Promote user-centered design principles and advocate for accessibility and usability standards.

📚 Requirements:

• 5+ years of experience as a Visual Designer, UX/UI Designer, or similar role in a product-based organization.
• Bachelor’s degree in Design, Fine Arts, Engineering, or a related field.
• Strong expertise in UX design processes, usability principles, UI patterns, and user research methodologies.
• Demonstrated proficiency in Design Systems and the ability to implement scalable design frameworks.
• Deep understanding of human behavior, interaction design, and cognitive psychology.
• Proven experience with industry-standard design tools such as Figma, Sketch, Adobe XD, etc.
• Exceptional portfolio showcasing strong problem-solving skills, user-centered designs, and impactful product experiences.
• Experience collaborating with cross-functional teams in Agile/Scrum environments.
• Strong verbal and written communication skills with the ability to articulate design decisions effectively.
• Solid project management skills, with the ability to handle multiple projects simultaneously and meet deadlines.

🎁 Bonus Points:

• Experience mentoring or managing a team of designers.
• Understanding of business psychology and its application in product design.
• Proficiency in prototyping, wireframing, and interaction design tools.
• Exposure to brand design and marketing design principles.
• Hands-on knowledge of HTML, CSS, and front-end development frameworks (preferred but not mandatory).
• Passion for exploring emerging design technologies and trends.

🚀 What You’ll Get:

• Autonomy & Flexibility: Work from anywhere, anytime.
• Opportunities for Growth: A clear career path to advance to Senior Product Design Manager within 2-4 years, based on performance and impact.
• Collaborative Culture: Join a highly motivated, creative, and supportive team that thrives on openness and innovation.

Skill Development: Exposure to a wide variety of problem spaces and cutting-edge technologies.

Job Description for Project Manager:

• Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.
• Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.
• Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.
• Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.
• Responsible for client receivables; planning and execution of monthly retention.
• Candidates with Project Management, Digital Marketing & Technical Skills Preferred.
• Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
• Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.
• Achieves strategic customer objectives and account plans defined by company management.
• Good relationship-building skills (internal, external, and cross-cultural).
• Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.
• Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.

What we are looking for-

• Excellent communication skills
• Must have enthusiasm and a sincere attitude.

Job Description

Title - Lead Snowflake Developer

Location - Chennai/Hyderabad/Bangalore

Role - Fulltime

Notice Period/Availability - Immediate

Years of Experience - 6+

Job Description:

• Overall 6 years of experience in IT/Software development
• Minimum 3 years of experience working with Snowflake.
• Designing, implementing and testing cloud computing solutions using Snowflake technology.
• Creating, monitoring and optimization of ETL/ELT processes.
• Migrating solutions from on-premises to public cloud platforms.
• Experience in SQL language and data warehousing concepts.
• Experience in Cloud technologies: AWS, Azure or GCP.

Desired Candidate Profile

• A team focus with strong collaboration and communication skills
• Exceptional ability to quickly grasp high-level business goals, derive requirements, and translate them into effective technical solutions
• Exceptional object-oriented thinking, design and programming skills (Java 8 or 11)
• Expertise with the following technologies : Data Structures, Design Patterns ,Code Versioning Tools(Github/bitbucket/..), XML, JSON, Spring Batch Restful, Spring Cloud, Grafana(Knowledge/Experience), Kafka, Spring Boot, Microservices, DB/NoSQL, Docker, Kubernetes, AWS/GCP, Architecture design (Patterns) Agile, JIRA.
• Penchant toward self-motivation and continuous improvement; these words should describe you: dedicated, energetic, curious, conscientious, and flexible.

Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of
• Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

• Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
• Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
• Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
• Design, recruit and moderate research studies regularly (both in-person and remote)
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

• You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
• You have to lead a team of at least 4 people
• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
• You know how to analyze and work with design, business, and product data tracking
• You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
• You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
• Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus