
- Research industry-related topics (combining online sources, interviews and studies)
- Create content long-form and short-form for social media channels and web posts
- Create content breadcrumbs and write effective newsletters
- Create interesting presentations on ppt either by themselves or with the help of a graphic designer
- Create content optimized for SEO
- Write specific answers to questions posed on Quora etc
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images, and tone)
- Update website content as needed

About Service Pack
About
Omni-Channel CX Automation Suite powered by AI. Our vision to transform Customer Experience using Artificial Intelligence.
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Technical Content Writer & Strategist – CRM & Digital Transformation
Location:
Hybrid – Noida
Department:
Marketing & Growth
Reports To:
Manager – Marketing
Experience Required:
3–5 years in technical content writing, preferably in CRM, SaaS, or B2B tech.
🚀 The Role
We’re seeking a Technical Content Writer & Strategist who can simplify the complex and craft compelling, tech-driven stories. This role is made for you if you have a knack for turning CRM workflows, Salesforce use cases, or digital strategy frameworks into impactful blogs, whitepapers, and email sequences.
You’ll write for decision-makers, tech leaders, and digital stakeholders—delivering content that’s clear, authoritative, and conversion-ready.
💼 What You’ll Do
- Write long-form technical content: Deep-dive blogs, implementation guides, whitepapers, how-tos, product overviews, and explainers.
- Simplify technical concepts: Translate complex CRM, API, or integration language into accessible content for B2B audiences.
- Create SEO-first content: Use tools like SEMrush to drive search performance.
- Collaborate with SMEs: Work closely with developers, architects, and consultants to ensure technical accuracy.
- Craft LinkedIn content: Ghostwrite strategic posts for founders, CXOs, and tech leaders.
- Support marketing campaigns: Develop content for email drips, landing pages, lead magnets, and product launches.
- Leverage AI tools: Use Claude AI, ChatGPT, Grammarly, etc., to enhance writing speed and tone alignment.
- Maintain documentation standards: Build and refine internal and external docs with clarity and consistency.
🎯 What You Bring
- 3–5 years of technical content writing experience for B2B or SaaS audiences.
- Deep understanding of CRM platforms (Salesforce preferred), digital transformation, and enterprise tech.
- Proven ability to translate complex technical ideas into business-readable content.
- Solid research and interviewing skills to collaborate with product and solution teams.
- Familiarity with SEO, analytics tools, and performance tracking.
- Excellent storytelling skills—both long-form and short-form.
🌟 Bonus Points If You Have
- Experience working with Salesforce partners or CRM consultants
- Published thought leadership in CRM, AI, digital transformation, or SaaS
- Familiarity with tools like Notion, WordPress, or other content management platforms
● Strong in data structure and algorithms
● Experience in Node.js, Express, API Design & DOM
● Understanding of component based design or other design patterns
● Experience with unit testing, integration testing & continuous integration
● RDBMS and NoSQL databases preferably PostgreSQL, MongoDB
● Good to have passion for investing
Position Responsibilities
● Be honest, reliable & consistent
● Write efficient & clean code
● Have a strong sense of ownership
● Be a part of development & maintenance of our company web app, Operations dashboard and
other 3rd party products we own
● Contribute to improving the quality of engineering process & engineering culture
At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Customer Support Specialist is well-versed in Shopify products.
This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.
We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies. The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.
What you'll be doing:
- Engage with customers, understand their needs, advise them, and solve their problems.
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
- Answering pre-sales questions of potential customers, follow-up with them, and helping in onboarding.
- Record cancellation reasons for customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
- Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.
Professional Competencies
- Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
- Outstanding written & spoken communication skills.
- Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
- Strong time-management and prioritization skills to work with multiple customers.
- Good Understanding of web technologies like HTML & CSS
Desired Skills & Experience
- Bachelor’s Degree Computer Science Related
- Minimum 2 years of experience in a customer support role
- Strong problem-solving skills
- Organized and reliable self-starter who can work independently
What we offer:
- We care about you; therefore, you'll be offered a competitive salary.
- We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences.
- Flexible holiday policy to help you plan your vacations better.
- Performance-based rewards and incentives.
For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio
This might change your life. Well, maybe not, but it'll be worth it.
Apply right away!

Responsibilities include:
1. Designing, developing & deploying the product
2. Work as part of a team to build React Native iOS / Android applications
3. Architect, build and maintain excellent React Native applications with clean code
4. Translating wireframes and PSD designs into functional responsive apps, Implement pixel perfect UI's that match designs
5. Binding UI elements to JavaScript object models, work with native modules when required
6. Creating RESTful services with Node.js
7. Developing scalable web architectures
8. Working in a cross-functional team to deliver a complete user experience
9. Creating unit and integration tests to ensure the quality of code
10. Being responsive to change requests and feature requests
11. Writing code that is cross-platform and cross-device compatible
12. Co-ordinating end-to-end implementation
13. Release applications to iOS and Google Play stores
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About Client:-
Our client is part of the global media agency with mission is to make advertising more valuable to the world. They do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.
About the role :-
Media Planning Managers are responsible for analyzing data, thinking creatively and dreaming up innovative strategies to make sure marketing campaigns reach the right target audience in the most effective way possible. Armed with this critical analysis, Media planning managers devise, propose, or recommend strategies for using certain media effectively to attract and retain customers, increase brand recognition, and maintain customer satisfaction and loyalty.
Some of the things we’d like you to do :-
• Audience research in syndicated and 1st party data sources
• Creative spec management
• Creation of tactical plan presentation and supporting media plan templates
• Creation of campaign analysis plan templates
• Oversee the successful launch of campaigns using the “Launch Tracker”
• Maintain accuracy and timely updates of deliverable tracking documents for team
• QA of media plan set up conducted by various Activation team members
• Collate commentary on media performance and conduct first review on quality
• Adherence to team quality standard for reporting template and delivery
• Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention
• Use understanding of campaign and marketplace to contribute ideas for campaign experiments and also prioritize experiments contributed by other team members
• Use understanding of campaign performance to contribute content to campaign wrap-up presentations
• Act as lead for smaller, more easily managed campaigns as progress in band and client demands/allows
• Manage accurate forecasts, media plans, and all key media planning documentation
A bit about yourself :-
• At least 3 to 7 years’ experience in digital media and brand planning, advertising, marketing and experience handling app-based performance clients largely
• Working knowledge and effective vocabulary across search, social, display, video, branding campaigns and/or programmatic media buying
• Experience with Media Research Tools (Comscore, GWI, TGI, YouGov)
• Ability to provide and meet forecasts of expected return of media investment
• Strong organizational skills with a keen ability to prioritize and multitask
• Proven problem solving skills and ability to think outside of the box
• Ability to work independently and collaborate in a team environment
• Detail oriented and responsive, deadline-driven with strong reasoning skills
• Lead by example while motivating and coaching juniors on the team
• Manage Performance Development Cycle and Review process for juniors


1. Demonstrable problem solving, analytical skills.
2. Ability to program (at Beginner or Advanced Beginner level in one or more programming
language like Java, C#, Python, JavaScript etc.).
3. Ability to think through a problem at conceptual level and propose solutions.
4. Excellent verbal and written communication skills.
5. Keen desire to learn, stretch and a never-give-up attitude.
6. Very strong interpersonal skills and an easy-going personality.
7. Highly proactive, result-oriented and team player.
8. Ability to stay current with new technology.
Roles and Responsibilities
1. Engineering graduates passing in 2022 starting to kick start their career in technology.
2. Ideal candidate should have hand-on interest in programming and some experience in
writing software applications. If you have a GitHub profile, please provide link to your work.
Nice to have internship / college project.
3. Knowledge of one or more programming language to write fully executable and functional
code is very desirable. Knowledge of databases is also desirable. Both these may be at a
Beginner or Advanced Beginner level.
4. You should be focused, enthusiastic, motivated, and have a desire to progress by learning,
executing and experimenting.
We are looking to connect with an experienced, skilled and motivated product designer for the lead role at BitClass, Bengaluru.
BitClass operates in the domain of live education by enabling teachers in setting up, selling, managing and delivering their live classes, all in one place. Founded by two accomplished serial entrepreneurs - Gunjan & Utsav, funded by some of the best institutional investors BitClass is striving for building the best in class PaaS platform for live learning.
Take a glance about the industry and our journey to know us better.
Responsibilities
- Understand the experience brief communicated by the product team
- Identify and transcribe the customer requirements into user stories, workflows and wireframes very early on in the project lifecycle
- Receive feedback and make the product evolve based on feedback and your personal assessment of such feedback
- Receive feedback and discuss when needed if you feel there is something more/better/different that can be done
- Develop UI mockups and interactive prototypes the team and client can interact with and test
- Identify and correct UI and UX issues/bugs
- Be the lighthouse of the team in terms of UX and UI best-practices
- Deliver designs catered to each stage of the project lifecycle
- Collaborate with the dev team
- Run tests and maintenance actions
- Deliver and adapt swiftly
Requirements
- 3+ years experience in app design both UX & UI
- Sharp eye for functional and efficient UX
- Ability to do design walkthrough with the client and PM
- Experience with tools such as Sketch, Invision, Zeplin, Abstract
- Understand platform design guidelines and follow them in designs
BitClass launches campus on the Internet for new-age skills, networking & more
Along with 100s of unique live courses, boasts of library, cafeteria and Amphitheatre to provide an exact offline campus experience.
https://tinyurl.com/5c2cad37" target="_blank">https://tinyurl.com/5c2cad37


- Strong understanding and hold on working with CodeIgnitor,Core PHP.
- Excellent at Coding, database design and analytical approach.
- Strong web application documentation and testing experience.
- Good written and verbal communication skills.
- Ability to understand the requirements.

