- Research industry-related topics (combining online sources, interviews and studies)
- Create content long-form and short-form for social media channels and web posts
- Create content breadcrumbs and write effective newsletters
- Create interesting presentations on ppt either by themselves or with the help of a graphic designer
- Create content optimized for SEO
- Write specific answers to questions posed on Quora etc
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images, and tone)
- Update website content as needed
About Service Pack
Omni-Channel CX Automation Suite powered by AI. Our vision to transform Customer Experience using Artificial Intelligence.
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Mandatory Skills
- Proficient in automating Test cases using Python / C++
- Should have work on RAN or Core Network on LTE / 4G, 5G , 3G
- Should have done Protocol Conformance Testing / RF Conformance Testing / Carrier Acceptance Testing
- Should be able design test cases.
- Should have worked on protocols / network element like NAS/SIAP / RRC / PHY MAC / GCF / MME / SGW / PGW / PCRG / eNodeB / UTRAN / RACH
Good to Have
- Test automation framework & test suite development using Python or platform specific development expertise
- Experience in 5G will be an added advantage
- Interop testing and validation with chipset vendors / OEMs / Service Providers
What kind of profile will not be suitable
- Only RF Optimization
- Only Field Testing
- Only Log Analysis
- Network Monitoring & configuration
Optimizing copy and landing pages for search engine optimization
Performing ongoing keyword research including discovery and expansion of keyword opportunities
Researching and implementing content
recommendations for organic SEO success
YOUR ROLES AND RESPONSIBILITIES:
As a back end engineer you will be responsible for developing and delivering best in class digital neobanking API platform using the latest technologies and solutions. We believe that technology should not be a barrier when it comes to providing the best-in-class banking services to our customers and we echo that when you as an engineer present your designs and thoughts to improve the app constantly to ensure we are leading the innovation in the neobanking domain. Your role will be (but not limited) to
- Work in most challenging and complex use cases within Banking and Finances sector.
- Build domain led scalable banking and payments microservices using JAVA + SpringBoot.
- Work on processing large (and we mean LARGE) amounts of data across the muvin platform.
- Work in a cross-platform team where you integrate with 3 rd party platforms and APIs along with muvin’s APIs to ensure consistent and smooth user experience.
- Develop software using latest tools and technologies in an agile led environment.
- Own and deliver high quality solutions from start to end.
- Participate in muvin’s feature development and planning.
- Learn and get mentored from the veterans in the industry and help the team around you.
WHAT YOU HAVE:
- E/BTech in Computer Science or similar degree.
- 1-5+ years of relevant work experience.
- Strong foundations in Java or other high level programming language.
- Experience working on Spring framework.
- Experience developing, debugging, and resolving performance problems in complex multi-service systems.
- Extensive knowledge on OOP and software architecture.
- Sheer willingness to write performant well designed code adhering to best practices in data structures and algorithms.
- Ability and urge to write meaningful test cases and documentation.
- Good aptitude in analytical and problem-solving skills.
- Experience working with relational databases and NOSQL databases.
- Knowledge or experience working on concurrent and event driven development.
- Dogged desire to become a SME (Subject Matter Expert) in one of the areas outside coding (automation, scalability, performance, architecture, optimization, algorithms etc.,).
- Good communication skills.
WE’LL BE EXCITED IF YOU BRING:
- DevOps and CI/CD experience on AWS or similar cloud services platforms
- Experience working with payments, wallets, and any other banking services.
- Experience working with Docker and Kubernetes.
- Experience with any of the reporting and analytics platforms.
1.Atleast 1.5 - 3 yr Experience in Mongodb
2.Overall 4-10 yrs Experience in PHP/MERN Stack Development
3.Strong Experience in large data set
4.Strong Knowledge in anyone of PHP ( Yii2, Larvel,Codeigniter)
5.Good understanding of Code optimization.
6.Excellent in Designing & Architecture, handle AWS(Amazon Web Services) for our product in Financial domain.
7.Expert in working on core PHP,Oops,MySQL,Javascript,Ajax,HTML5,CSS3,& JQuery technologies
8.Proficient Understanding of Code Version Tools Such as Git ,Bit Bucket
9.The candidate should be well versed with problem solving skills,task breakdown & code reviewing.
10.Expert in team handling of 15 working in PHP framework yii & MERN Stack development.
Drive understanding and adoption of our products through effective onboarding of customers.
Keep track of paid sign ups from the website and sales team
Diligently update customer/prospects data in tools provided
Stay on top of updates in current apps
Required Candidate profile
You will ideally have a combination of both Product (Computer Sciences) and Business education & experience
Should be able to work effectively in a Matrixed environment
3 years of relevant experience
- Build beautiful, user-friendly, performant, and effective new features
- Take ownership of the company’s iOS platform
- Continuously improve stability and performance of the company’s iOS platform
- Be the user’s voice and help make product decisions
- Deliver beautiful delightful user experiences
- Exhibits knowledge and behavior to adopt Information Security and Privacy practices at their work.
- You think iOS, design for iOS, build for iOS! Technical
- At least 1.5 - 3 years experience on native iOS platform using the Cocoa framework
- Proficiency with Swift and familiarity with Objective-C
- Experience with RxSwift or Combine framework is preferred
- Strong knowledge of iOS Frameworks like Core data, CoreAnimation, etc
- Expertise with Auto-layouts for UI development
- Experience building a modular code base in MVVM Team Building & Leadership
- Want to interact with all levels of the company including senior leaders and cross-functional teams
- Love problem solving and thrive on handling multiple projects and tasks
- Foster strong professional relationships with the full organization
- 3-5 Years of experience in Backend Development.
- Must have experience in Python (FLASK framework).
- Have a Deep understanding of how RESTful APIs work.
- Familiar with various design and architectural patterns that can work at scale.
- Sound knowledge of NoSQL/SQL Databases (Mongo DB preferred).
- Strong experience with at-Cloud technology, preferably AWS or GCP, or Azure.
- Core experience in developing complex backend systems.
- Communicating complex technical concepts to both technical and non-technical audiences.
- Passionate about application scalability, availability, reliability, and security.
Responsibilities
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Manage calls and respond to customer’s email
- Provide product and services information to customers
- Approach expected customers and give a presentation on current projects and services
- Research required information using available resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
Qualifications and skills:
- Proficient in relevant computer applications
- 2-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
- Ability to handle the stressful situation appropriately