- Research industry-related topics (combining online sources, interviews and studies)
- Create content long-form and short-form for social media channels and web posts
- Create content breadcrumbs and write effective newsletters
- Create interesting presentations on ppt either by themselves or with the help of a graphic designer
- Create content optimized for SEO
- Write specific answers to questions posed on Quora etc
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images, and tone)
- Update website content as needed

About Service Pack
About
Omni-Channel CX Automation Suite powered by AI. Our vision to transform Customer Experience using Artificial Intelligence.
Company social profiles
Similar jobs
Senior Software Developer – Java Full Stack | AI-Powered Innovation
Experience: 6–10 years
Department: Engineering & Innovation
🌟 About the Role
We’re searching for a Senior Software Developer who thrives on solving complex challenges and building world-class products that redefine technology boundaries. You’ll be part of a dynamic team that brings Java full-stack excellence together with Python and AI-driven innovations, crafting scalable, intelligent, and high-performance solutions.
If you love clean code, intelligent systems, and pushing the limits of what’s possible, this is your playground.
💡 What You’ll Do
- Design, develop, and deploy robust Java-based full-stack applications with a focus on performance, scalability, and reliability.
- Collaborate with cross-functional teams to integrate AI and Python-driven components into enterprise-grade systems.
- Architect and maintain microservices, RESTful APIs, and modular components for high-availability platforms.
- Engage in end-to-end product development — from ideation to deployment — using modern frameworks and tools.
- Champion best coding practices, conduct code reviews, and mentor junior engineers.
- Explore, experiment, and implement new technologies in AI, automation, and intelligent analytics.
- Troubleshoot complex issues, debug performance bottlenecks, and deliver elegant solutions.
🧠 What Makes You Stand Out
- Strong expertise in Java, Spring Boot, Hibernate, and modern JavaScript frameworks (React, Angular, or Vue).
- Hands-on exposure to Python programming — especially for automation or AI/ML integration.
- Solid understanding of AI/ML frameworks (TensorFlow, PyTorch, or OpenAI APIs) is a big plus.
- Experience with cloud technologies (AWS, Azure, or GCP) and containerization tools (Docker, Kubernetes).
- Proven record of building scalable microservices and RESTful APIs.
- Passion for problem-solving, algorithmic thinking, and clean architecture.
- Excellent communication and collaboration skills — you turn complex problems into creative solutions.
⚙️ Tech Stack Snapshot
Languages: Java, Python, JavaScript
Frameworks: Spring Boot, React/Angular/Vue, Flask (optional)
Tools: Git, Jenkins, Docker, Kubernetes
Databases: MongoDB, MySQL, PostgreSQL
Bonus: AI/ML frameworks, Generative AI, or NLP experience
🌈 Why You’ll Love Working Here
- Work on cutting-edge AI-integrated applications that make a real-world impact.
- Join a culture that values innovation, autonomy, and technical excellence.
- Collaborate with brilliant minds who inspire and challenge you daily.
- Enjoy flexibility, learning opportunities, and a growth-oriented environment.
💬 Ready to code the future?
Apply now and let’s build something extraordinary together!
Critical Skills to Possess:
Must have
- Strong knowledge in core Content Management System (CMS) architecture and application development life cycle process
- Strong knowledge in Adobe Experience Manager (AEM) framework and design patterns
- Experience in developing and configuring AEM workflows, user roles and permissions
- Experience with AEM Cloud tools and AEM instances like Author, Preview and Publish
- Strong knowledge in AEM Cloud architecture to implement components, templates, dialogs, and processes
- Strong knowledge in building AEM components using Angular Framework or other SPA frameworks
- Extensive knowledge in the architecture and deployment of REST APIs within the AEM system
- Strong knowledge on developing features using Java, Angular, HTML, CSS, and JavaScript
Good to have
- Experience with AEM Dispatcher and Multi-Site Manager (MSM)
- Experience with AEM key technology concepts, such as Granite/Sling/OSGi/JCR/ Sightly/HTL UI
- Experience with AEM templates, processes, and application customizations for the WCM application
- Experience in Omni channel AEM integrations with other apps and creating components for AEM
- Strong knowledge in Translation design patterns and AEM translation integrations with third parties
- Experience with Version Control tools and CI/CD process
- Knowledge in third party APIs or widgets integrations with AEM
- Knowledge in AEM CDN configurations and caching strategies
Experience: 2 to 8 Yrs.
Primary Skills:
Very good knowledge in C#.NET, SQL
Should have hands on writing Unit Test cases
Experience with Application Packaging, building and deploying the application
Secondary Skills (Not Mandatory):
Knowledge in Microsoft Excel, PL/SQL, MySQL.WPF, MVVM
Knowledge in Developing Excel Plugins using Excel Interops
Minimum 3 years of experience in developing desktop applications using WPF.
Highly skilled with object oriented design, Enterprise patterns, application Tiers and layers, and effective coding practices
Experience with Microsoft Office automation tools like Word/Excel Interops
Equity between 0.05% to 0.2% will be made available.
Skill Sets for Android:
-Solid understanding and hands on with full mobile application development life cycle
-1-2 years experience of design, coding, testing and debugging softwares
-1-2 years experience of Java, Kotlin technologies and native Android development
-Strong knowledge of Android SDK from Jellybean(API level 18) and above, FIREBASE AND DIFFERENT SCREEN SIZES, EXPERIENCE IN THE LATEST ANDROID VERSION (9.0) IS PREFERRED.
-Proficient understanding and hands on with Android UI design principles-patterns and best practices
-Good experience with libraries like volley, okHttp, glide, retrofit etc.
-Very good experience with JSON, GSON parsing
-Good experience with device database usage in application
-Moderate knowledge in debugging C code in command line using gdb, adb
-Extremely comfortable with RESTful APIs to communicate with server
-Strong knowledge of code versioning technologies and tools like Git
-Should have worked on 1-2 Android applications from scratch to Play Store
-KNOWLEDGE OF THE OPEN-SOURCE ANDROID ECOSYSTEM AND THE LIBRARIES AVAILABLE FOR COMMON TASKS
Added Advantage if:
Knowledge of Agile software development process
Understanding of Object Storage like Amazon S3
Wrote secure code for android applications
Knowledge of XMPP, Chat mechanism
Willing to learn new technologies
Responsibilities:
- Develop advanced and secure applications for Android phones and tablets
- Continuously discover, evaluate and implement new technologies, libraries for application to improve the functionality
- Keep eye on new technologies to maximize development efficiency
Unit-test based coding for modular coding, reusability; - Writing readable code; Maintain technical documentation
- Bug fixes and improving performance of existing applications
- Work on new ideas for products, it’s prototypes and estimates
- Collaborate on projects with a closely knit team
IT experience in analysis, design, development, documentation, implementing, and testing of software systems in Java, Spring Boot, Hibernate, and Internet technologies.
- Spring Boot includes real-world experience working with Microservices Architecture, Plugin Services.
- Strong experience in Spring Frameworks such as Spring MVC, IOC, AOP, and Spring JDBC.
- Strong knowledge of the DevOps, AWS Environment, Code Versioning - Strong hands-on experience with Spring IO, Spring Boot with Thyme leaf.
- Experience in implementing Java EE design patterns such as MVC, Singleton, Session Façade, DAO, DTO, and Business Delegate in the development of Multi-Tier distributed Enterprise Applications.
- Good experience in developing Web Services SOAP, JAX-WS, WSDL.
- Experience in core Java-Multithreading, collections, Servlets and JDBC.
- Strong knowledge on RDBMS concepts and broadly worked Postgres, MySQL technologies such as MongoDB
- Experience in designing front-end technologies like ReactJS will be an add-on
- Hands-on experience with build and deployment tools including Ant / Maven, logging and Debugging using Slf4 and Log4j, and unit and integration testing using JUnit.
- Experience with Use-Case design, Class, and Sequence diagrams using UML.
- Excellent team player with good analytical, strategic planning, and interpersonal and communication skills. Highly motivated, enthusiastic, and self-starter.
.Net Full stack/Backend
Responsibilities:
- Design, implement and test new features (frontend and backend), while maintaining and improving existing product line, with main focus on performance, scalability and usability aspects.
- Building application using of Microsoft Technologies stack (ASP.Net, .Net Core, WEB API)
- Hands on experience in leading micro front end applications and enterprise scale projects involving integrations to different touch points
- Apply coding/implementation best practices to produce elegant, high quality and reusable code.
- Collaborate with other developers and UX designers to improve look and usability.
- Implement Proof of Concept to validate concepts or new technology/features prior to product implementation.
- Implement and follow security best practices for web applications.
- Monitor and evaluate new technologies and their evolution in order to keep our products/technologies up-to-date and our team continuous improvement.
- Write good quality design and specification documents, in Confluence.
- Regularly archive source code and assets into source code repository. Perform code review of other team members and provide feedback/guidance.
Qualifications/Requirements
- Minimum of 3 years of Microsoft Technologies stack (ASP.Net, MVC, WEB API) having web development and UI development experience (frontend and backend).
- Proficient understanding of Single Page Application architecture and frameworks
- Must have exposure to any Relational DB (MSSQL, MYSQL).
- Strong understanding of data structure, SOLID Principles and problem solving skills.
- Strong understanding of Design Patterns for Real world problems.
- Conceptual knowledge of multi-threaded programming and performance monitoring tools.
- Experience in working on trending technologies, .Net Core, Node JS, NoSQL Databases.
- Experience in Micro-services architecture & Micro front end applications
- Experience with Unit Testing framework.
- Proficient understanding of Web UI test methodologies, frameworks and tools, such as BDD, Selenium.
- Proficient understanding of web markup, protocol and client-side scripting technologies in general, including HTML5, CSS3, JavaScript, AJAX, JSON, JQuery, REST API, Angular.
- Must possess strong attention to details, high aesthetical taste, and ability to apply user-centric design approach to produce a delightful and highly usable UI/UX.
- Additional Knowledge/experience Is a Plus
- Experience with automated deployment and associated technologies (helm/yaml/ansible/docker)
- Familiarity with code versioning tools
- Experience in Security Domain or Security Tools for Application Validation/Scanning will be a plus.
- Ability to effectively communicate design, specification, test and implementation details.
- Occasional flexibility to work outside of normal business hours to collaborate with remote teams.
- Proven tracks on the ability to work independently on assigned tasks.
- Excellent analytical and multitasking skills and ability to perform well in a fast-paced environment.
Key Skills:
.NET Core, .NET MVC, .NET , Windows services, Websockets , Client server , REST API, Angular JS , Angular 8+ , dockers , micro services

Technical Proficiency:
Experience in leading self-service offering to business users. Tableau experience in Architecture, Administration and development is must.
- Experience in supporting and administration of middleware software systems in an enterprise setting. Excellent troubleshooting skills in a complex enterprise environment.
- Hadoop / Big Data domain experience is required, as is exposure to ecosystem technologies such as Hive, Impala and Spark.
Data Warehouse/ETL design and development methodologies knowledge and experience required - Scripting experience in Linux shell scripting and Python.
- Good SQL skills.
- Integrate/roll-out/administer/sustain/upgradeour installations of vendor BI products on Linux.
- Ensure products are configured properly to meet the necessary security, supportability, and performance requirements.
Experience with developing frameworks and utility services including logging/monitoring
Leadership Skills:
o Lead the team on Strategic BI and Big Data Governance.
o Excellent organization skills, attention to detail
o Demonstrated sense of responsibility and capability to deliver quickly
o Ability to build strong relationships in a multi-cultural environment across all levels within IT
o Promotes continuous process improvement especially in code quality, testability & reliability
o Exceptional strategic analysis, problem solving, issue resolution and decision making skills
o Excited about rapid changes in the market/domain and being flexible to adopt newer technologies and methods.
Education:
Design Client/Server Side componenets
Develop API's Using Json or XML formats for other applications
Development of unit tests for the developed application component
Collaborate with the Lead and other development team members on architecture, technical design, release planning and deployment
Develop scripts and components to support continuous integration and delivery pipelines.
Follow enterprise best practices in coding, design principles , secure coding practices while developing backend services and user experience
Perform Code Reviews
Design and develop Proof of Concepts
Create mockup / prototypes as needed
Provide daily, weekly updates and corresponding status reports to management








