1. Developing high-quality content with unique SEO optimized article for the given topic
2. Writing, reviewing and publishing web content, proactively update and handle website landing pages and blogs.
3. Candidate must have ideas of government exams
3. Adding relevant images/screenshots to the article
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Technical Customer Support
- Ability to work in team environment
- Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
- Ability to work flexible hours ,including evenings and weekends.
- Earlier experience into chat and call support process.(Technical support experience)
- Customer oriented approach and ability to adapt different situations
- Hands on experience on MS office suite.
- Ability to multitask and problem solving skills
- 0-2 years of experience
- Excellent communications skills written and verbal.
Responsible for :
- Respond to customer queries via chat or phone in a timely and professional manner.
- Proactively responding on tickets or issues.
- Resolve customer queries or issues with required solutions
- Coordinate with internal teams for query resolution.
- Provide required information about products and services offered by Provakil.
- Update customer information and issue details in ticketing platform
- Analysing the challenges faced by clients and passing the details to technical team.
- Should be aware of product feature updates.
- Flexible in working shifts
Requirement:
- Respond to customer queries or technical issues via email in a timely and professional manner.
- Resolve customer complaints or issues by providing appropriate solution or alternatives.
- Should have knowledge of API integration, cloud based tool.
- Interact with cross team to get the issues resolved.
- Hands on experience on CRM or any ticketing system.
- Should be able to lead meetings and training sessions.
- Worked in customer facing environment.
- Troubleshoot technical issues at level 1 and level 2 .
- Handled customer escalations and worked on escalation matrix
- Provide weekly status on ticket received and resolved
Additionally,
Excellent communication verbal and written.
Handled enterprise client issues in previous experience.
Bachelor’s degree in CS or IT or related field.
- Develop Websites in React JS
- Use the best architecture suited for the project
- Familiar with state management
- Integrate API & SDKs
- Covert design to code
- Knowledge of typescript is a plus
- Write clean, structured code
- Should have good experience in Redux / Next
Title: Platform Engineer Location: Chennai Work Mode: Hybrid (Remote and Chennai Office) Experience: 4+ years Budget: 16 - 18 LPA
Responsibilities:
- Parse data using Python, create dashboards in Tableau.
- Utilize Jenkins for Airflow pipeline creation and CI/CD maintenance.
- Migrate Datastage jobs to Snowflake, optimize performance.
- Work with HDFS, Hive, Kafka, and basic Spark.
- Develop Python scripts for data parsing, quality checks, and visualization.
- Conduct unit testing and web application testing.
- Implement Apache Airflow and handle production migration.
- Apply data warehousing techniques for data cleansing and dimension modeling.
Requirements:
- 4+ years of experience as a Platform Engineer.
- Strong Python skills, knowledge of Tableau.
- Experience with Jenkins, Snowflake, HDFS, Hive, and Kafka.
- Proficient in Unix Shell Scripting and SQL.
- Familiarity with ETL tools like DataStage and DMExpress.
- Understanding of Apache Airflow.
- Strong problem-solving and communication skills.
Note: Only candidates willing to work in Chennai and available for immediate joining will be considered. Budget for this position is 16 - 18 LPA.
The ideal candidate will be responsible for designing, developing, testing, and debugging mobile applications for the company. Using Swift / Kotlin this candidate will be able to translate user and business needs into functional frontend design.
Responsibilities
- Designing, developing, and testing UI for mobile applications
- Build reusable code and libraries for future use
- Accurately translate user and business needs into functional frontend code
Qualifications
- 3+ years' experience in frontend development
- Experience building mobile applications using Kotlin or Swift.
Job Description:
- Develop front end User Interface of our UKLB Experience Analysis (Biometrics) tool using SharePoint, PowerApps, Power Automate, and Logic Apps
- Connection of UI with back end SQL Database using Logic Apps - Advise solution design as a Logic Apps expert (specifically around UI)
- Responsible for managing technology in projects and providing technical guidance or solutions for work completion
Skills and Experience
- Experience with Azure services like Azure App Services, Azure Active Directory, Azure SQL, Azure PostgreSQL, Key Vault, Azure DevOps, Application Insights, Azure Storage, Redis Cache
- Microsoft Azure Developer Certification
- Experience with .Net SDK, integration tools, Application and Security frameworks
- C#, ASP.NET, Application development using .Net Framework
- Preferred: Insurance or BFSI domain experience
- .Net
- Azure/
Location: Chennai
- Developing a comprehensive and sustainable employee engagement strategy using data by dividing members into different cohorts.
- Defining engagement and growth strategies for every member quarterly.
- Becoming an expert in our Engagement and Recognition tools
- Improving the Employee Engagement Index across teams by conceptualizing and implementing various employee development and engagement initiatives.
- Using tools to keep records of engagements, initiatives, processes, solutions, etc. thus building a playbook of success stories.
- Gathering, analyzing and presenting key employee engagement metrics to help support the delivery of key initiatives and preparing reports for key stakeholders in a timely fashion.
- Developing and delivering the organization's internal communication strategy, planning and making a calendar of activity to continually drive positive employee experiences.
- Initiating and implementing innovative team-building and collaborative initiatives that help improve the Organizational Development Index.
- Building feedback mechanisms into employee engagement activities and internal communications to enable employees to have an opportunity for dialogue.
- Synthesizing engagement data and developing clear stories for stakeholders
What you need to have:
- Engineer plus MBA/PGDM from Tier 1 B - School
- Experience of working in hyper-growth start-up
- 4-7 years of experience in engagement/ talent development role, out of which at least 2 years in leading specific projects.
- Engagement expert with strong domain knowledge.
- Ability to maintain a high level of confidentiality and work with sensitive data and information.
- Prior background in building unique engagement experiences.
- Good command over documentation and process flowcharting using tools.
- Excellent organizational skills and an ability to multi-task across concurrent projects with strong attention to detail.
- Proven ability to drive assignments on metrics using technology.
- Strong analytical skills/ comfort in data analysis, including MS Excel modelling & data manipulation skills and ability to manage reports & dashboards
- Passion for creating seamless and engaging user experiences.
- Curious about metrics, execution processes, people trends.
- Excellent communicator having the ability to influence and persuade others.
- Commitment to demonstrably improving team metrics.
- Positive, flexible, and proactive, hands-on with a can-do approach.
- Good command over documentation and process flowcharting using tools.
We are a rapidly growing SaaS Software Company looking for an experienced Technical Project
A manager who is expected to plan and oversee projects from start to finish, managing clients and
internal team members across data analysis, software development and other departments.
As part of the Project Management team, your work will include but shall not be limited
to:
● Gather client requirements for implementing data analysis projects via our reconciliation
software as well as internal software development requirements
● Work with data analysis and software development team for detailed scoping and time
estimation
● Prepare and present detailed project implementation plans with timelines and
deliverables to clients and ensure that internal teams are aligned on the plan
● Drive client contact and satisfaction – you will act as the main point of contact for the
client, ensuring that an exceptional level of service is delivered
● Project tracking and reporting – you will be responsible for ensuring projects are
delivered on time, to specification. This will involve coordinating other roles and internal
teams and guiding the client through the process.
● Perform UAT on the deliverables
● Manage all project resources and assume responsibility for the overall management of the
project
● Maintain detailed project documentation including meeting minutes, action items, issues
lists, and risk management plans.
● Provide daily, weekly and monthly project reviews and updates
● Coordinate with the clients on weekly basis for any new changes in the completed or
ongoing projects
● Monitor progress and make adjustments as needed
● Experience in methodologies such as Agile/SCRUM
● Utilize corporate and industry standard project management tools and techniques to
effectively manage projects
● Ensure team is effectively utilized
● Ensure the team adheres to the laid down Quality and Processes benchmarks
● Client communication and expectation management
● Ensure correct billing and invoicing
Desired Candidate profile:
● Proven work experience of 2-5 years in project management, program manager, or
delivery manager in a technology/IT company
● Excellent written and verbal communication skills including the ability to deliver program
status, roadmaps, business outcomes & impacts, and metrics
● Excellent client-facing and internal communication skills
● Strong familiarity with project management software tools, methodologies, and best
practices
● PMP & Agile certifications preferred
● Experience seeing projects through the full life cycle
● Strong interpersonal skills and extremely resourceful
● Bachelor's Degree in the appropriate field of study or equivalent work experience
● Serving as a liaison to communicate information regarding changes, milestones reached,
and other pertinent information
● Delivering completed software products to clients and performing regular checks on the
products' performance
Education
Any Graduate / Post Graduate
Selection Process
Step 1: If the job description interests you, please try to solve the challenge mentioned in the
below document
https://drive.google.com/file/d/1Y5wFl4EMLLoNpgGmWyKn9iZCBc1goxLo/view
Step 2: Submit your answer to the challenge on the email ID mentioned in the challenge
document
Step 3: We’ll review the work and result. If found correct, we’ll schedule a video interview via
Google Meet
Step 4: We’ll take a 30 to 60-minute video interview
Step 5: After the interview, if we think you’ll be able to do the work as per this job description,
we’ll confirm it with you
Step 6: If you are keen to join us, you can accept the offer and join as soon as you can! It is a
the full-time work-from-office role from our office in Malad West, Mumbai (near Infinity Mall on Link
Road)
About Cointab
Cointab Software Private Limited is a Mumbai-based startup that provides automated reconciliation software to some of the largest companies in India to help them reconcile their
financial data as well as prepare financial and analytical reports and MIS.
https://www.cointab.in/
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges and Integration with 3rd Party system via API s
- Knowledge of object oriented PHP programming
- Good understanding of front-end technologies, such as J query, JavaScript, HTML 5, and CSS3
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- Understanding accessibility and security compliance
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schema that represent and support business processes
- Familiarity with SQL databases such as MYSQL and their declarative query languages
- Proficient understanding of code versioning tools, such as SVN
- CodeIgniter Framework
Skills:
- Should have Extensive command of the English language.
- Deep understanding of content marketing principles, approach, and execution.
- Should be able to work and deliver quality SEO-based content in a fast-paced and dynamic environment
- Should be able to develop and implement a content strategy that encourages high levels of engagement.
Indium Software is a technology solutions company committed to delivering exceptional, customer-centric solutions across Big Data Engineering & Analytics, Blockchain Development, Independent QA and Gaming.
Our Digital Solutions focus on offering Big Data Engineering, Advanced Analytics, Blockchain Development, and Product Development services.
Our Big Data Solutions team also has expertise in Cloud environments on AWS, Google Cloud, Microsoft Azure, and integration with Real-time data management solutions.
We operate through our registered offices in the Bay Area, New Jersey, Atlanta, and Kuala Lumpur. Our Global Delivery centers are located in Bangalore and Chennai, India.
Experience: Min 4 years of relevant experience.
Lead ReactJs Developer
Required Skills:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Experience in Node.js (sails.js or express.js or next.js) is mandatory.
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git, SVN, and Mercurial
- Good communication skills and ability to work as an individual contributor
Responsibilities:
- Developing new user-facing features using React.js (Flux/ Redux) and backend functionality
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
- Mentoring developers