Content Writer

ROLE SUMMARY:

As a Customer Success Associate at Infinity X, you will be the bridge between our customers and our product, ensuring users have a smooth, engaging, and successful experience at every stage of their journey. You will interact with customers through calls, chats, emails, and meetings to understand their needs, resolve issues, guide them through product usage, and build strong long-term relationships.

This role is ideal for individuals who are tech-savvy, eager to learn, and possess strong communication skills in English. We are looking for candidates who are proactive, customer-focused, and capable of

adapting quickly in a fast-paced environment. The ideal candidate should demonstrate curiosity, professionalism, problem-solving ability, and a genuine interest in helping customers succeed while delivering a high-quality customer experience.

KEY RESPONSIBILITIES:

• Respond to customer queries via email, chat, and calls in a timely and professional manner.

• Provide product training and guidance to customers.

• Collaborate with internal teams to resolve customer and technical issues.

• Create and maintain product tutorial videos & documentation of customer issues, resolutions, and product updates.

• Stay updated on product features, workflows, and AI-based tools.

• Gather customer feedback and share insights to improve customer experience.

REQUIRED QUALIFICATIONS:

• Education: Bachelor’s degree in Business, Communications, Management, Technology, or a related field (or equivalent practical knowledge).

• English proficiency: Excellent written and spoken English, you will interact regularly with customers, top level management and internal teams across global regions.

• Tech savviness: Comfortable working with modern web applications, digital platforms, AI-based tools, and customer support systems.

• Problem-solving ability: Ability to think logically, handle customer issues professionally, and coordinate effectively with internal teams.

SKILLS:

• Excellent English (written & spoken)
• Internship experience working in customer-facing roles
• Tech-savviness and digital adaptability Product training or onboarding experience
• Customer support and query handling
• Documentation and reporting
• Team collaboration and multitasking
• Familiarity with AI-based tools

**Job Title: Content Writer (Technical Focus)**

**Job Description:**

We are seeking a skilled Content Writer with a strong background in technical writing to join our team. The ideal candidate will have a passion for creating engaging content that simplifies complex technical concepts for a diverse audience. As a Content Writer, you will play a key role in producing high-quality documentation, articles, blog posts, and other written materials that showcase our products and services.

**Responsibilities:**

1. **Create Compelling Content:** Produce clear, concise, and engaging content for various mediums including blog posts, articles, whitepapers, case studies, and product documentation.

2. **Technical Writing:** Translate complex technical concepts into easy-to-understand, accessible content for both technical and non-technical audiences.

3. **Collaborate with Subject Matter Experts (SMEs):** Work closely with product managers, engineers, and other stakeholders to gather information and insights for content creation.

4. **Content Strategy:** Contribute to content strategy development by identifying key topics, trends, and areas for content expansion.

5. **Content Optimization:** Ensure all content is optimized for SEO, readability, and user experience, following best practices for online content.

6. **Quality Assurance:** Review and edit content to ensure accuracy, clarity, consistency, and adherence to brand voice and style guidelines.

7. **Stay Updated:** Keep abreast of industry trends, new technologies, and best practices in technical writing and content creation.

**Requirements:**

1. **Proven Experience:** Minimum 2 years of experience in content writing, with a focus on technical writing.

2. **Strong Writing Skills:** Exceptional writing, editing, and proofreading skills with meticulous attention to detail.

3. **Technical Aptitude:** Solid understanding of technical concepts related to software, IT, engineering, or other relevant fields.

4. **Communication Skills:** Ability to communicate complex ideas effectively to both technical and non-technical audiences.

5. **Collaborative Spirit:** Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.

6. **Adaptability:** Ability to work in a fast-paced environment and adapt quickly to changing priorities and deadlines.

7. **Tools Proficiency:** Familiarity with content management systems (CMS), SEO tools, and other relevant software is a plus.

**Education:**

Bachelor’s degree in English, Journalism, Communications, Computer Science, or a related field.

**Preferred Qualifications:**

- Experience with software documentation tools such as Confluence, MadCap Flare, or similar.

- Knowledge of HTML, CSS, and basic web design principles.

- Experience with Agile development methodologies.

**Benefits:**

- Competitive salary

- Health insurance

- Retirement savings plan

- Flexible work hours

- Professional development opportunities

- Dynamic and collaborative work environment

**How to Apply:**

If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume, cover letter, and writing samples to [contact email]. Include "Content Writer Application" in the subject line. We look forward to hearing from you!

The developer will be responsible to build and enhance collaboration functionalities in our products while ensuring seamless user interaction in the platform. Our engineering team works on developing a range of innovative products to facilitate regulatory work flow of medical device companies. An ideal candidate is one willing to work in a tight schedule of a start-up and experienced in building magical user experiences and considers performance to be the key metric in the application.

Responsibilities :

• Develop new features using Angular 9/10
• Develop reusable components
• Write efficient and documented object oriented code
• Write extensive unit test cases and execute them
• Ensure responsive design of the front end

Skills and Qualifications :

• 2-5 years experience in developing web based applications and building product product from scratch

• Detailed understanding of coding and design aspects of Angular 9/10

• Proficiency with Observables, NGRX and websockets

• Knowledge of various Angular/Jquery packages

• Knowledge of Responsive Design

• Knowledge of WYSIWYG editors

• Knowledge of different performance optimization techniques

• Experienced in various data structures and design patterns

• Knowledge of asynchronous programming

• Bachelor’s Degree in computer science or equivalent education.

Job description

ORMAE is looking for a UI Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.

You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. 

Responsibilities

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to the back end.
• Collaborate with other team members and stakeholders

Skills and Qualifications:

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Rock-solid understanding of JavaScript as we don't stick to any framework as such. Should be able to juggle between Angular, React, Electron, Flutter as in when needed.
• Good understanding of asynchronous request handling, partial page updates, and AJAX.
• Hands-on experience in optimizing the UI of an application.
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git.
• Knowledge about Docker and Nginx are nice to have and adds as a bonus point.

Required Candidate profile

You will be working with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Apply only, If you are looking for a job that gives you an enormous opportunity for learning and growth. 

Perks and Benefits

No salary restraint for Right Candidates

Experience: 02-08 Years

Apply : https://springrecruit.com/applynow/ORMAE6182

We're looking for a Performance Marketer to drive our strategic product and technology vision on the growth and platform side of products. Evaluate the customer touch-points and growth levers in our onboarding product. Define, drive and modify traffic and growth metrics for the organization. Be responsible for building and executing new initiatives and roadmaps. Manage product lifecycle from ideation to launch and beyond. Salary up to 35 LPA

🙋What makes you a good fit?

• Minimum 2 years of experience working on building products or problem-solving in a B2B domain.
• Relevant product experience in growth products, onboarding journeys, retention and engagement journeys
• The drive to build products with an insight-first approach but at the same time a track record of boldly pursuing intuitions and validating them via experimental outcomes.
• Data orientation, analytical skills, and an ability to interpret everything in terms of measurement.
• Comfort with ambiguity, belief in first principles, and the skill to transform broad ideas into action plans via high bias for action
• Unnoticeable cross-functional stakeholder management.
• Business acumen to appreciate and understand levers for business growth and profitability.
• Preference to work independently.