Overseas Education Counsellor

Location: Bhavnagar (On-site)

Job Type: Full-time

Experience: 6 Months – 2 Year

Job Description:

We are looking for a Laravel Developer with experience in Laravel and PHP to join our on-site team in Bhavnagar. The candidate should have basic knowledge of backend development, databases, and web technologies.

Responsibilities:

• Develop and maintain web applications using Laravel
• Write clean, efficient, and secure PHP code
• Work with MySQL and handle database operations
• Troubleshoot and debug issues
• Collaborate with the team to implement new features

Requirements:

• 6 months to 2 year of experience as a Laravel Developer
• Good knowledge of PHP, Laravel, MySQL, HTML, CSS, JavaScript
• Understanding of MVC architecture and OOP
• Familiar with Git/version control
• Bachelor’s degree in IT, Computer Science, or related field (preferred)

Benefits:

• Competitive salary
• Learning and growth opportunities
• Supportive work environment

MIC Global is a full-stack micro-insurance provider, purpose-built to design and deliver embedded parametric micro-insurance solutions to platform companies. Our mission is to make insurance more accessible for new, emerging, and underserved risks using our MiIncome loss-of-income products, MiConnect, MiIdentity, Coverpoint technology, and more - backed by innovative underwriting capabilities as a Lloyd’s Coverholder and through our in-house reinsurer, MicRe.

We operate across 12+ countries, with our Global Operations Center in Bangalore supporting clients worldwide, including a leading global ride-hailing platform and a top international property rental marketplace. Our distributed teams across the UK, USA, and Asia collaborate to ensure that no one is beyond the reach of financial security.

Role Overview

As Lead – Product Support & IT Infrastructure, you will oversee the technology backbone that supports MIC Global’s products, data operations, and global business continuity. You will manage all aspects of IT infrastructure, system uptime, cybersecurity, and support operations ensuring that MIC’s platforms remain reliable, secure, and scalable.

This is a pivotal, hands-on leadership role, blending strategic oversight with operational execution. The ideal candidate combines strong technical expertise with a proactive, service-oriented mindset to support both internal teams and external partners.

Key Responsibilities

Infrastructure & Operations

• Oversee all IT infrastructure and operations, including database administration, hosting environments, and production systems.
• Ensure system reliability, uptime, and performance across global deployments.
• Align IT operations with Agile development cycles and product release plans.
• Manage the IT service desk (MiTracker), ensuring timely and high-quality resolution of incidents.
• Drive continuous improvement in monitoring, alerting, and automation processes.
• Lead the development, testing, and maintenance of Disaster Recovery (DR) and Business Continuity Plans (BCP).
• Manage vendor relationships, IT budgets, and monthly cost reporting.
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Security & Compliance

• Lead cybersecurity efforts across the organization, developing and implementing comprehensive information security strategies.
• Monitor, respond to, and mitigate security incidents in a timely manner.
• Maintain compliance with industry standards and data protection regulations (e.g., SOC 2, GDPR, ISO27001).
• Prepare regular reports on security incidents, IT costs, and system performance for review with the Head of Technology.
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Team & Process Management

• Deliver exceptional customer service by ensuring internal and external technology users are supported effectively.
• Implement strategies to ensure business continuity during absences — including defined backup responsibilities and robust process documentation.
• Promote knowledge sharing and operational excellence across Product Support and IT teams.
• Build and maintain a culture of accountability, responsiveness, and cross-team collaboration.
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Required Qualifications

• Azure administration experience and qualifications, such as Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert.
• Strong SQL Server DBA capabilities and experience, including performance tuning, high availability configurations, and certifications like Microsoft Certified: Azure Database Administrator Associate.
• 8+ years of experience in IT infrastructure management, DevOps, or IT operations, essential to be within Product focused companies; fintech, insurtech, or SaaS environments.
• Proven experience leading service desk or technical support functions in a 24/7 uptime environment.
• Deep understanding of cloud infrastructure (AWS/Azure/GCP), database administration, and monitoring tools (e.g., Grafana, Datadog, CloudWatch).
• Hands-on experience with security frameworks, incident response, and business continuity planning.
• Strong analytical, problem-solving, and communication skills, with the ability to work cross-functionally.
• Demonstrated leadership in managing teams and implementing scalable IT systems and processes.
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Benefits

• 33 days of paid holiday
• Competitive compensation well above market average
• Work in a high-growth, high-impact environment with passionate, talented peers
• Clear path for personal growth and leadership development.

Requirements:

• Must have proficiency in Python
• At least 3+ years of professional experience in software application development.
• Good understanding of REST APIs and a solid experience in testing APIs.
• Should have built APIs at some point and practical knowledge on working with them
• Must have experience in API testing tools like Postman and in setting up the prerequisites and post-execution validations using these tools
• Ability to develop applications for test automation
• Should have worked in a distributed micro-service environment
• Hands-on experience with Python packages for testing (preferably pytest).
• Should be able to create fixtures, mock objects and datasets that can be used by tests across different micro-services
• Proficiency in gitStrong in writing SQL queriesTools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
• Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
• Proven track record of ability to handle time-critical projects

Good to have:

• Good understanding of CI/CDKnowledge of queues, especially Kafka
• Ability to independently manage test environment deployments and handle issues around itPerformed load testing of API endpoints
• Should have built an API test automation framework from scratch and maintained it
• Knowledge of cloud platforms like AWS, Azure
• Knowledge of different browsers and cross-platform operating systems
• Knowledge of JavaScript
• Web Programming, Docker & 3-Tier Architecture Knowledge is preferred.
• Should have knowlege in API Creation, Coding Experience would be add on.
• 5+ years experience in test automation using tools like TestNG, Selenium Webdriver (Grid, parallel, SauceLabs), Mocha_Chai front-end and backend test automation
• Bachelor's degree in Computer Science / IT / Computer Applications

We are seeking a Operations Intern to assist in streamlining business processes and improving efficiency. This internship provides practical experience in supply chain management, logistics, and business operations.  

Key Responsibilities: 

- Assist in daily operational tasks and workflow management.  

- Monitor and optimize supply chain and logistics processes.  

- Coordinate between different departments to ensure smooth operations.  

- Help in documentation, reporting, and process improvement initiatives.  

- Analyze data to enhance operational efficiency.  

Skills Required: 

- Strong problem-solving and analytical skills.  

- Ability to manage multiple tasks efficiently.  

- Basic knowledge of operations and supply chain processes.  

- Proficiency in MS Office and data analysis tools is a plus.  

Benefits:  

- Hands-on experience in business operations.  

- Exposure to supply chain and workflow management.  

- Internship certificate upon completion.

This role demands taking care of the following from our Gurugram Office.

Responsibilities:

• Design and build advanced applications for the iOS platform

• Collaborate with cross-functional teams to define, design, and ship new features

• Unit-test code for robustness, including edge cases, usability, and general reliability

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• Work on bug fixing and improving application performance

• Continuously learn and stay updated with iOS platform updates and new technologies

Qualifications we seek in you!

Minimum Qualifications:

• 3+ years of experience in iOS development

• Proficient in SwiftUI and Objective-C

• Experience with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text

Preferred Qualifications/ Skills

• Experience with offline storage, threading, and performance tuning

• Familiarity with RESTful APIs to connect iOS applications to back-end services

• Knowledge of other web technologies and UI/UX standards

• Understanding of Apple's design principles and interface guidelines

• Experience with Git or other version control systems

• Strong problem-solving and analytical skills

• Bachelor's degree in Computer Science, Engineering or a related field is preferred but not required

• Java, J2EE
• Microservices
• Spring Boot
• JPA, REST API, JSON, JWT, OAuth, Spring Security, Swagger
• Oracle / MySQL / Postgres DB
• Angular / React / React Native
• JIRA, Bitbucket

Must-Have -

• Excellent knowledge of Core Java and Spring
• Strong experience in REST API and web services
• Experience in Oracle / Mysql / Postgres DB
• Should be efficient with Java J2EE and related technologies
• Should have very good communication skills and analytical skills.
• Should have good knowledge in Software Development Life Cycle and Agile methodologies.
• Good knowledge of current / emerging technologies and trends
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills. High levels of initiative and creativity
• Good communication skills with all stakeholders, good team player with ability to mentor juniors

Good to Have:

• Knowledge in Banking Domain
• Full-stack developers with knowledge and understanding of Javascript and associated technologies like React, Angular, HTML5, CSS will have an advantage.

About Tacnik:

Tacnik is an award-winning technology startup founded in 2016, Tacnik’s USP is its ability to combine myriad technologies — Virtual Reality, Augmented Reality, IoT, Gesture Technology, App Development & Game Development— to create holistic experiences for clients. 

Job Description:

We are looking for a tenacious Client Relations Specialist to become the face of the organization by being the first point of contact for incoming & outbound leads. The ideal candidate will have excellent communication skills and can understand the jargon of technical teams and clients' needs, helping to facilitate communication among those groups. The core responsibility will include lead nurturing & onboarding clients along with closely working on the CRM tool and strategizing based on various parameters such as clients' demographics. Experience of working within a sales team (for technology-based products) and a track record of working closely with product managers and clients (directly) is preferred.  

Skills:

Excellent written and verbal communication skills

Excellent technology skills and use of web-based applications

Confident speaker & a passion for relationship building

Highly creative with a focus on problem-solving

Excellent organizational skills

Good data analysis skills

Strong grasp of MS Office

Resilience and persistence

Results orientated

Responsibilities:

Pre-Sales:

Handling and directing sales enquiries.

Nurturing incoming deals and leads into prospective clients - Providing product demos & answering client’s questions & concerns.

Negotiating deliverables, commercials & timelines with clients.

Manage confirmed projects: o Review and approve proposals or requests, providing supporting material.

Align product team and client on expectations, deliverables & timelines.

Build, update & manage insightful analytical reports for clients & for the company to evaluate ROI.

Product Improvisation:

Understand client expectations & challenges of technologies to negotiate possible deliverables. Perform competitor analysis to understand features and improve product.

Others:

Managing & maintaining deals & projects on our cloud-based CRM system.

Communicating internally to brief colleagues on opportunities and pipeline status.