Content Writing internship

We are looking for a senior product design lead who can not only get hands on with business, analytics, UX and visual, but comes with great client handling, communication, team management and leadership skills.

Energetic, self-motivated, driven and ready to take on key responsibilities on the product and the business side.

Not a relaxed job. Will be hectic and would need someone who constantly has his/her eye on the ball.

Job includes directing a product, leading a design team and also owning parts of the UX design. Major role in visual design both on the product side and on the marketing and brand front.

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Position: Trainee Electronics Engineer

Location: Gandhinagar, Gujarat

Employment Type: Full-time, On-site

Experience: 6 month to 2 year (Freshers Preferred)

Salary: ₹19,000 CTC (Starting)

Key Responsibilities

• Assist in testing, troubleshooting, and maintenance of electronic equipment and systems.
• Understand and interpret electrical and electronic circuit drawings.
• Perform on-site service and support activities as required.
• Work closely with senior engineers to learn and implement engineering best practices.
• Prepare and maintain technical documentation and service reports.

Required Skills & Qualifications

• Qualification: B.E. in Electronics Engineering.
• Strong understanding of basic electronics concepts, measuring units, instruments, and electrical properties of components.
• Ability to read and interpret electrical drawings.
• Good communication skills – must be able to read, write, and speak in English.
• Willingness to travel for service and field assignments.
• Freshers and local candidates will be given preference.

Backend Developer

About the Role:

We’re looking for a skilled Backend Developer (2–6 years of experience) who can design and build scalable backend systems, ensure high-performance APIs, and contribute to the technology powering a fast-growing jewelry platform. You’ll work closely with product and frontend teams to deliver robust, scalable, and reliable solutions.

Key Responsibilities:

• Design, build, and maintain scalable backend services and APIs.
• Write clean, secure, and well-documented backend code.
• Work with relational databases, ensuring optimized queries and data integrity.
• Collaborate with frontend engineers and product managers to deliver end-to-end features.
• Debug, troubleshoot, and optimize backend systems for performance and reliability.
• Contribute to architectural discussions and technology choices as the platform scales.

Requirements:

• 3–5 years of professional experience as a Backend Developer.
• Strong proficiency in Python with frameworks like Django, FastAPI, or Flask.
• Solid understanding of relational databases, schema design, and query optimization.
• Experience building and consuming REST or GraphQL APIs.
• Knowledge of version control (Git).
• Familiarity with Docker.
• Understanding of microservices architecture (good to have).
• Knowledge of CI/CD pipelines (good to have).
• Strong problem-solving, debugging, and optimization skills.
• Experience working in e-commerce or marketplace environments.

What’s in It for You:

• High ownership role in a fast-paced environment.
• Opportunity to work closely with the founding team and passionate professionals.
• Competitive salary with fast career growth and appraisals.
• Dynamic, collaborative, and politics-free work culture.
• Health insurance coverage.

Additional Details:

• Early-stage startup environment where meaningful achievements require dedication and passion.
• 6-day work week.
• Location: HSR Layout, Bangalore.

Bharat Bijlee is a pioneer of electrical engineering in India, and one of the most trusted names in the industry today. Our primary business segments include Transformers & Projects, Electric Motors, Drives & Automation Solutions and Magnet Technology Machines, that power a spectrum of industries and the builders of the nation's infrastructure. Established seven decades ago, we take pride in our long-standing relationships with customers, partners and employees. As an employer, we believe in giving the freedom to explore, learn and chart career paths. You can look forward to a secure and nurturing association with us. To know more please visit https://www.bharatbijlee.com.

Our Product Range –

• Power Transformers up to 200 MVA and 400 kV

• Generator Transformers

• Unit Auxiliary Transformers

• Special Application Transformers

Role: Production

Locations: Airoli

Qualification: Diploma/Degree in engineering

Years of Experience: 2 to 12 years

CTC range is 5-12 LPA.

Work hours: shift working involved

Nature of Experience: exposure to any of the sections in production i.e. Core Coil Assembly, Separate Phase Assembly, Winding, VPD Ovening, Tanking

Responsibilities:

·        Completion of shop floor loading & monitor closely productivity of workers.

• Ensure completion of daily production targets adhering to defined standards of cost, quality and time
• Attend productivity meetings to discuss the discrepancies in the planned vs actual plan.
• Preparation of productivity reports based on throughput & timeliness for presenting the same in productivity meetings.
• Undertake Production Planning and Control activities ensuring adherence to production targets in terms of cost, quality, throughput & timeliness Coordinate with the technical design (electrical and mechanical) function for a design review before the start of every work order and for clarifications on design parameters during production 
• Ensure material requisitions are raised on time to obtain the material from the stores team
•  Ensure the adherence of the workers to the shift schedule.
• Drive discipline on the shop floor and maintain healthy industrial relations in coordination with the HR function
• Drive a culture of continuous improvement in section of the production process
• Ensure appropriate training is been given to the winding team by conducting various training sessions.
• Ensure all the documentation & statutory compliances are fulfilled in timely manner to facilitate completion of all the audits.
• Identify production bottlenecks and ensure elimination of the same in coordination with the engineering function
• Drive cost savings through cost effective utilization of resources, process improvements and reduction in operational expenses / overheads
• Ensure all production related documentations / records are maintained and updated through SAP
• Ensure compliance to SOP’s ,process flows and production protocol to ensure minimum deviation from specifications

As a dynamic Copywriter at Team Pumpkin, you hold a key role in shaping and delivering compelling narratives that resonate across diverse media platforms. Your expertise encompasses both digital and mainline. Serving as the Lead Copywriter, you contribute creative direction for various assets, ensuring alignment with strategic objectives and maintaining the highest standard of written excellence. Your autonomy extends to independently developing impactful concepts, gaining project approvals, and addressing revisions with Project Managers, all while keeping the Creative Lead informed of project progress. With a sharp eye to spot copy errors, a keen interest in picking up the latest trends, and an individual style of writing, you contribute best practices to uphold Team Pumpkin’s creative quality, collaborating seamlessly with a multidisciplinary team, including designers and production artists.

Detailed Responsibilities:

• Independently craft compelling narratives with top-tier quality across all media platforms.
• Apply creative direction across various mediums, digital and mainline, for a diverse clientele.
• Proactively generate written content, ensuring adherence to brand standards, and incorporating the latest trends and industry best practices.
• Foster constant and accurate communication within the team, collaborating with designers, writers, production artists, and managers.
• Provide supervision for other writers when needed, sharing knowledge and expertise.
• Report timelines, issues, and concerns, maintaining open communication with the Creative Lead.
• Collaborate on developing and maintaining brand voice and messaging consistency.
• Seamlessly integrate written content with design elements for cohesive solutions.

Supervisory Responsibilities:

• Leverage your experience to share knowledge with the Copywriting team and make impactful strategic decisions related to copywriting.

Required Qualifications:

• Proficient in conceptualizing ideas and communicating effectively within a creative team.
• Strong organizational skills, including effective time management.
• Independent follow-up ability, with keen attention to detail and monitoring and control capabilities.
• Comprehensive knowledge across various communication vehicles: Digital, Print, Packaging, Corporate ID, style guides, advertising, and catalogs.
• Ability to thrive under pressure.
• Proficient in presentation development and delivery to senior executives.
• The ability to write impromptu topicals for brands is a plus.

Languages:

Proficiency in English.

Proficiency in other regional languages is a plus.

Experience:

• 2-3 years of hands-on copywriting experience.
• Proven experience in Advertising agencies & brands.
• Essential experience in utilizing various writing tools and platforms.

Education:

• Degree from an accredited undergraduate program in English, Journalism, Media, Communication, or a related field.

Preferred Qualifications:

• Proficiency in content creation/ writing tools.
• Showcase your exceptional portfolio demonstrating industry expertise in the advertising world

Job Title:- Product Manager - SAAS/TECH

Job Location:- Gurgaon

Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing startups using qrata’s talent marketplaces. To sign-up please visit Qrata Talent Sign-Up

We are currently scouting for Product Manager - SAAS/TECH

My Client Story

My Client is an all-in-one ecommerce logistics platform using modern software to provide fast and affordable fulfilment. Brands of all sizes — use Company full-service solution to store inventory at warehouses near their customers and ship orders with the Company carrier network to improve transit times and shipping costs. Companies deep integration with sales channels enables brands to earn prime like badges to accelerate their sales

s an amalgamation of enthusiastic and genius people working on a remarkable concept, making headway in this industry. It would not only provide you a scope for professional and personal growth but would also provide you a lot of avenues to experiment with and expertise in your skills.

Job Description: -

Looking forward to onboard a committed Product Manager who is motivated enough to combine his analytical, communication and managerial skills in order to administer our customers in the best possible manner. The product manager would be responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision and working closely with engineering, sales, marketing and support teams to ensure revenue and customer satisfaction

What you will do:-

You are required to:

1. Responsible for the full product lifecycle, from writing specifications, working across multidisciplinary teams: design, art, and engineering to launch core features within our existing and new products

2. Manage the planning, scoping, execution and delivery across multiple projects

3. Over viewing the technical implementation of product development

4. Defining the product architecture, modules, interfaces, and data for a system to satisfy specified requirements

5. Exhibit sound product discernment, ability to formulate product strategy and present clear measurable objectives that will lead to achieving our business goals

6. Expected to provide valuable input into business cases based on in-depth data analysis and demonstrate how that analysis impacts key product metrics

7. Run prioritization and trade-offs among customer experience, technical constraints and business drivers

8. Expected to develop a deep understanding of our users: their problems, their needs, their desires

9. Creating product design prototypes

10. Writing and building rich content/user manuals help guides and documents

11. Leading and interacting with cross-functional teams, including product design and engineering

Skills you bring to the table: -

1. A very keen product sense exhibited through decisions in the past

2. Astute customer understanding; a very customer-focused approach to solving the problem

3. Long-term thinking around creating product and execution road maps

4. Data-oriented approach, a key eye for numbers, market insights and an appetite for business context and metrics. 5. Flawless communication skills, the ability to articulate and evangelize product vision, strategy priority and compellingly go to market plans

6. Owner mentality; willingness to take initiatives, the accountability to dive closure

7. Tenacity and grit; the ability to hustle and get things done even over a stretch

8. The ability to collaborate with cross-functional teams yet the assertiveness and and influence to rally people around the right products

What Makes you Eligible?

You are where our search ends, if you hold:

1. Excellent balance of organization and people skills, project management, and a “thirst for the new”

2. Technical Background with 1+ year of experience in the software industry, in roles relevant to project/ program management

3. Experience in working with software development with scrum methodology and Agile framework

4. Work experience on the IT industry is preferred

5. Good exposure to SaaS based tools

6. Hands on experience on Jira, Confluence or any other product management tools

7. Quick grasping and self-learning skills

8. Excellent communication and teamwork skills

•Hands on experience in Object oriented programming

•Hands on experience in Java, SpringBoot (min 2 years) or kafka or Cassandra or MongoDB

•Experience with developing/enhancing applications connecting to different Databases : Oracle/MySQL/Cassandra/MongoDB

•Strong knowledge of common Data structures and algorithms and when to use them.

•Experience in Xpath or XML or REST or JSON or protobuff

• Experience with software version control (such as git)

•Experience in working in an agile environment such as Scrum.

Preferable:

•Experience in public cloud PaaS (AWS, GCP, Azure)

•Real time stream data handling (Kafka, Kinesis