Content Writer

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in computer science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.

• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

About Us:

Buildesk is a fast-growing PropTech company helping real estate developers and channel partners digitize their businesses with next-generation technology. Our platform offers an end-to-end solution including:

• Marketing Automation
• Sales CRM
• ERP for Procurement & Finance
• Channel Partner Management
• Vendor Management
• Customer & Broker Apps

We serve 400+ real estate businesses across 6 countries and empower 11,500+ daily active users.

Role Overview

We are looking for a proactive and detail-oriented HR Executive to manage end-to-end HR operations. The ideal candidate will handle recruitment, employee lifecycle management, HR operations, and internal coordination while ensuring smooth people processes and compliance.

Key Responsibilities

1. Recruitment & Onboarding

• Handle end-to-end recruitment for Sales, Delivery, and Support teams.
• Screen resumes, coordinate interviews, and manage offer rollouts.
• Conduct smooth onboarding and induction for new joiners.
• Coordinate with internal teams for work email, tools, and system access.

2. HR Operations & Administration

• Maintain employee records, documents, and HR databases.
• Manage attendance, leave tracking, and time records.
• Ensure adherence to company policies and HR guidelines.
• Support payroll processing and salary coordination.

3. Employee Engagement & Coordination

• Act as a point of contact for employee queries and concerns.
• Support team engagement initiatives and internal communication.
• Assist in organizing team meetings, celebrations, and company events.

4. Performance & Compliance Support

• Assist in performance review processes.
• Track probation confirmations and documentation.
• Ensure proper documentation for audits and internal reviews.

5. HR Documentation

• Draft HR letters, policies, SOPs, and official communication.
• Maintain updated employee files and records.

Requirements

• Bachelor’s degree in HR, Business Administration, or related field.
• 1-3 years of experience in HR operations or generalist role.
• Strong communication and interpersonal skills.
• Good understanding of HR processes, labor compliance, and documentation.
• Ability to multitask and handle confidential information professionally.
• Proficiency in MS Office / Google Workspace.

• Analyze the needs of the user or business
• Design and develop hardware systems based on those needs
• Test hardware prototypes and operational systems to ensure they function as expected
• Recommend hardware upgrades to improve existing systems
• Assist in integrating hardware components into larger systems
• Create technical specifications and diagrams to guide the manufacturing and assembly process
• Ensure that hardware systems are compatible with software components
• Maintain and repair hardware systems as needed
• Document each aspect of a hardware system or component for future reference and troubleshooting
• Stay current with advancements in technology to recommend innovative hardware solutions
• Communicate and collaborate with software engineers to ensure hardware and software integration

Key Responsibilities:

- Design, develop, and maintain ETL processes and data pipelines.

- Work with OLAP databases and ensure efficient data storage and retrieval.

- Utilize Apache Pinot for real-time data analytics.

- Implement and manage data integration using Airbyte.

- Orchestrate data workflows with Apache Airflow.

- Develop and maintain RESTful and GraphQL APIs for data services.

- Deploy and manage applications on Hausra Cloud.

- Collaborate with cross-functional teams to understand data requirements and provide scalable solutions.

- Ensure data quality, integrity, and security across all pipelines.

Required Skills and Experience:

- Proven experience in ETL development and data pipeline management.

- Strong understanding of OLAP systems.

- Hands-on experience with Apache Pinot.

- Proficiency in using Airbyte for data integration.

- Expertise in Apache Airflow for workflow orchestration.

- Experience in developing RESTful and GraphQL APIs.

- Familiarity with Hausra Cloud or similar cloud platforms.

- Excellent problem-solving skills and attention to detail.

- Strong communication skills and ability to work in a collaborative team environment.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in backend engineering with a focus on data pipelines and ETL processes.
• Demonstrated ability to work in a fast-paced, dynamic environment.

Note: Contractual Job for 06 Months

DATA SCIENTIST-MACHINE LEARNING                           

GormalOne LLP. Mumbai IN

Job Description

GormalOne is a social impact Agri tech enterprise focused on farmer-centric projects. Our vision is to make farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. Our mission is driven by the use of advanced technology. Our technology will be highly user-friendly, for the majority of farmers, who are digitally naive. We are looking for people, who are keen to use their skills to transform farmers' lives. You will join a highly energized and competent team that is working on advanced global technologies such as OCR, facial recognition, and AI-led disease prediction amongst others.

GormalOne is looking for a machine learning engineer to join. This collaborative yet dynamic, role is suited for candidates who enjoy the challenge of building, testing, and deploying end-to-end ML pipelines and incorporating ML Ops best practices across different technology stacks supporting a variety of use cases. We seek candidates who are curious not only about furthering their own knowledge of ML Ops best practices through hands-on experience but can simultaneously help uplift the knowledge of their colleagues.

Location: Bangalore

Roles & Responsibilities

• Individual contributor
• Developing and maintaining an end-to-end data science project
• Deploying scalable applications on different platform
• Ability to analyze and enhance the efficiency of existing products

What are we looking for?

• 3 to 5 Years of experience as a Data Scientist
• Skilled in Data Analysis, EDA, Model Building, and Analysis.
• Basic coding skills in Python
• Decent knowledge of Statistics
• Creating pipelines for ETL and ML models.
• Experience in the operationalization of ML models
• Good exposure to Deep Learning, ANN, DNN, CNN, RNN, and LSTM.
• Hands-on experience in Keras, PyTorch or Tensorflow

Basic Qualifications

• Tech/BE in Computer Science or Information Technology
• Certification in AI, ML, or Data Science is preferred.
• Master/Ph.D. in a relevant field is preferred.

Preferred Requirements

• Exp in tools and packages like Tensorflow, MLFlow, Airflow
• Exp in object detection techniques like YOLO
• Exposure to cloud technologies
• Operationalization of ML models
• Good understanding and exposure to MLOps

Kindly note: Salary shall be commensurate with qualifications and experience

Be part of a team that is enthusiastic and passionate about Professional Course that changes a Graduates life. Your work will definitely have a positive impact on both educators and students.

You will be responsible for : 

• Interact with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
• Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
• Achieving the weekly targets in a high pressure performance driven competitive environment.
• Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Team Lead in order to optimize lead closure
• To develop and maintain a positive working relationship with the students from countries all over the world
• Complete KRA’s/Daily tasks & milestones allocated by the Team Lead
• Constantly identifying potential to upsell to existing clients through giving the best post sales service

What are we looking for?

• Excellent written and spoken communication skills (English proficiency)
• Exceptional communicator and influencer who can deliver excellent sales pitch
• Result driven with experience of extremely target centric job
• Strong sales bent of mind, in order to understand and effectively communicate what ITLH is offering to its prospective students and close applications
• Approachable and vibrant personality 
• Individual passionate about driving a change in education space
• Have a knack for incentive-driven sales
• Ability to approach any situation with patience and very strong empathy
• Self-learners with high grasping ability
• Passion to deliver the highest levels of customer service at all times
• Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
• Experience: Minimum 1+ years experience in inside sales or tele-sales 
• Edutech experience is an add-on
• Experience within Startup Experience would be a strong advantage
• Should have android mobile, personal Laptop and good Internet connectivity
• 6days working
• Attractive incentives and perks 
• Work from home available

We are looking for a Senior Platform Engineer responsible for handling our GCP/AWS clouds. The candidate will be responsible for automating the deployment of cloud infrastructure and services to support application development and hosting (architecting, engineering, deploying, and operationally managing the underlying logical and physical cloud computing infrastructure).

Job Description:

● Collaborate with teams to build and deliver solutions implementing serverless, microservice-based, IaaS, PaaS, and containerized architectures in GCP/AWS environments.

●Responsible for deploying highly complex, distributed transaction processing systems.

● Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization

● Hiring, developing, and cultivating a high and reliable cloud support team ● Building and operating complex CI/CD pipelines at scale

● Work with GCP Services, Private Service Connect, Cloud Run, Cloud Functions, Pub/Sub, Cloud Storage, Networking

● Collaborate with Product Management and Product Engineering teams to drive excellence in Google Cloud products and features.

● Ensures efficient data storage and processing functions by company security policies and best practices in cloud security.

● Ensuring scaled database setup/monitoring with near zero downtime

Role: SDET III

Location: Pune

Department: Engineering

About Us:

Ola is India’s largest mobility platform and one of the world’s largest ride-hailing companies, serving 250+ cities across India, Australia, New Zealand, and the UK. The Ola app offers mobility solutions by connecting customers to drivers and a wide range of vehicles across bikes, auto-rickshaws, metered taxis, and cabs, enabling convenience and transparency for hundreds of millions of consumers and over 1.5 million driver-partners.

Ola’s core mobility offering in India is supplemented by its electric-vehicle arm, Ola Electric; India’s largest fleet management business, Ola Fleet Technologies and Ola Skilling, that aims to enable millions of livelihood opportunities for India's youth. With its acquisition of Ridlr, India’s leading public transportation app and investment in Vogo, a dockless scooter sharing solution, Ola is looking to build mobility for the next billion Indians. Ola also extends its consumer offerings like micro-insurance and credit led payments through Ola Financial Services and a range of owned food brands through India’s largest network of kitchens under its Food business. 

Ola was founded in 2011 by Bhavish Aggarwal and Ankit Bhati with a mission to build mobility for a billion people. For more details, visit https://mailtrack.io/trace/link/9cf02745c1ccbb168313fd6de6e15ec819c3fd1d?url=http%3A%2F%2Fwww.olacabs.com%2Fmedia&;userId=2857940&signature=1ee2b69749ed1642">www.olacabs.com/media.

Roles and Responsibilities

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Create detailed, comprehensive and well-structured functional, system, and regression test plans and test cases.
• You will understand the requirements and would write automation tests for integration, load, and performance.
• Estimate, prioritize, plan and coordinate testing activities.
• Write and Implement Tests using Selenium and Java.
• Write and Implement Load and performance tests.
• Design, develop and troubleshoot automated test scripts to validate the technical and functional integrity of web and mobile-based application components, backend API, and reports.
• Collect, analyze and interpret test metrics.
• Summarize test data and report findings.
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements. 
• Monitor debugging process results.

Critical Functional Skills

• Exposure to best practices in SQA and software development, including code reviews, debugging, troubleshooting and CI processes
• Strong knowledge of Rest-Assured/API testing, Selenium and Appium/Robotium.
• Hands-on experience in performance tools.
• Strong in Core Java fundamentals and Object-Oriented Programming concepts
• Proven work experience in software quality assurance.
• Strong knowledge of software QA methodologies, tools and processes.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Hands-on experience with both white box and black-box testing.
• Hands-on experience with functional and non-functional testing.
• Experience working in an Agile/Scrum development process.
• Excellent communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences, both technical and non-technical

Experience Required

• 6+ years of experience in QA
• QA experience across multiple projects.

Minimum Qualifications Required
BS/MS degree in Computer Science, Engineering or a related subject.