Social Media Marketer

ob Description :

Mainframe Developer/Analyst

Combination of COBOL, JCL, VSAM with DB2 – Resources need to be strong developers.

Technical Skills:

• 5 to 10 years of Hands on Development experience

• Very good Hands-on in Cobol, JCL, VSAM, Db2, Mainframe Utilities,

• Strong Coding experience in COBOL, JCL, DB2, VSAM.
• Work experience in CICS / MQ series.
• Strong analytical skills to analyze complex code independently and extract business rules.
• Willingness to WFO (5 days WFO) (No WFH).
• JAVA / JSON will be added advantage.

• Ability to design, code, unit test, turnover, implement and support the changes.

• Writing and executing the unit test scenarios/cases to ensure the code quality and reliability.

• Deep understanding of all lifecycle components (code, test, deploy)

• Ability to present designs to peers and Product Owner for approval.

• Troubleshooting and debugging code to resolve technical issues.

• Optimizing application performance to ensure efficient use of software resources.

• Good verbal and written communication and interpersonal skills

Process Skills:

• Should have worked in Agile Project

Behavioural Skills:

• Good Communication skills

1. Candidate should have atleast 1 - 2 years of experience in React Native
2. Candidate should be from Startups, Product, ecommerce, Gaming, Mobile App development Companies.
3. Need strong profiles from good Product-based companies Only. ( Candidates from service-based organizations will not be a fit for the requirement ).
4. Mandatory expertise in React Native and JavaScript/Typescript, with good knowledge of the mobile app development ecosystem for Android and iOS.
5. Candidate should have Good and Strong knowledge of state management libraries such as Redux, MobX, Toolkit or similar.
6. Candidate should have Debugging & Testing Skills
7. Candidate's Fundamentals should be good
8. Candidate should have Experience of End to End -From Code to Deployment
9. Need candidate with 1-3 years of experience Only.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Roles & Responsibilities:

• Make outbound customer calls to promote and sell a product.

• Meeting Daily Target of GMV, calls & Conversion.

• High drive - to take ownership and get it done

• Handling Customer queries over the call.

• Contributes to team effort by accomplishing related results as needed.

Eligibility:

• Any Graduate.

• Minimum 1 year of experience in sales.

• Excellent communication, interpersonal and presentation skills.

• Basic Knowledge of MS Excel/MS Word.

• Rotational off.

• Should be flexible for 6 days working as per the process requirement.

• Hiring Mode : Permanent
• Working hour :  Malaysian Hour (9am – 6pm)
• Minimun : 8 years in PHP Developement
• Preferred Candidate currently in Malaysia, willing to work and based In Pulau Indah, Selangor. If candidate currently in home country, willing to relocate to Malaysia after getting Malaysian EP approval is a Must.

• Thoroughly assess the requirement details and conduct feasibility study.
• Work with Project Manager or Project Coordinator on the task/module release plan.
• Propose solution on the implementation which meets the requirement.
• Full stack development which includes, front-end, back-end, middleware with database optimization.
• Writing efficient and well-structured code. Frequent update and altering the application codes to enhance performance.
• Documentation within the code is a must to provide reference and description to the other developers.
• Assist in the application technical documentation.
• Lead the development by monitoring a group of developers.
• Provide assistance and guidance on the application development.
• Verify the codes done by the other developers (Juniors).
• Troubleshooting application and code issues.

• Designation:- Business Head-IT
• Work experience:- 4-5yrs
• Location:- GIFT CITY, Gandhinagar
• Qualification:- BE (Computer Science / IT) / MCA / MSc (CAIT) or higher, MBA (Full Time) preferably from the reputed institute
• Age Limit:- Around 45 – 55 Years.
• Job Timing:- 9:30am to 5:30pm
• Language Known:- English, Hindi, Gujarati
• Required Gender Male/Female:- Male
• Do we Entertain any relocation Prospects? Yes, Have to relocate on own expense
• Transportation Facility:- Yes
• Duration:- Mini. 2yrs contract
• Current strength of Company (In Nos.):- 180

Min. work experience:-

• Around 18-25 years in the field of IT, of which at least 5 years should have been in a senior managerial position with profit center responsibilities.
• Should be well versed with strategy building for IT as Business like e-Governance, e-procurement.
• DSC-PKI will be added advantage.
• Experience in evolving area like Artificial Intelligence, Machine learning, block chain etc. preferable.
• This position is for business development of IT division and not for serving exclusively captive requirement of Company.

Skill-Sets:-

• Thorough understanding of the profitable business generation in the field of IT
• Good analytical & conceptual skills, as well as team leader
• Thorough understanding of various applicable statutory / regulatory requirement related to IT business
• Good networking Skills
• In depth experience in the domain of e-Governance, software, e-procurement. Preferable experience of PKI.

Role& Responsibilities:-

• To lead organization and exploring various business opportunities and generate the profitable revenue from the various IT business streams.
• To analyse the risks and implement the best management practice to mitigate / transfer.
• To envisage the business needs and mobilise the adequate resources, so as to deliver the solutions / systems.
• To co-ordinate with Top Management for various matters.
• To manage the day-to-day all business affairs of the IT Business Division.
• To articulate the cost effective business solutions / models and convert the leads into the business.
• Any other job / activities assigned by the Company as deemed fit.