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REVIEW CRITERIA:
MANDATORY:
- Strong Manager – Customer Success, Account management Profile
- Must have 6+ years of overall experience with at least 4+ Years in Customer Success role
- Must have 1+ years of experience in AdTech industry
- Must have experience managing clients in the outside India market (Preferably US/America clients)
- Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Must have strong technical understanding of digital advertising / programmatic platforms/software products
- B2B SaaS (AdTech experience is highly preferred)
PREFERRED:
- B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
ROLE & RESPONSIBILITIES:
As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustling experience ina high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
IDEAL CANDIDATE:
- 6-8 years of experience in the internet/technology industry (mandatory)
- B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
PERKS, BENEFITS AND WORK CULTURE:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
BEYOND WORK:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
Job Description: Assistant Administrator
Job Summary
We are looking for a detail-oriented and organized Assistant Administrator to join our team. You will provide high-level administrative support, manage daily office operations, and assist the senior management team. Advanced proficiency in office technology is a mandatory requirement for this role.
Key Responsibilities
- Administrative Support: Manage executive calendars, schedule meetings, and coordinate travel arrangements.
- Documentation: Prepare, edit, and format reports, presentations, and official correspondence.
- Office Operations: Oversee office supplies inventory, coordinate with vendors, and ensure the workspace remains organized.
- Communication: Act as a point of contact for internal/external stakeholders via email and professional communication platforms.
- Data Management: Maintain and update digital filing systems, ensuring data privacy and efficient retrieval.
Mandatory Computer Skills & Qualifications
Candidates must demonstrate expert-level proficiency in the following areas to be considered:
- Advanced Microsoft Office Suite: Mastery of Excel (vlookup, pivot tables, formulas), Word (advanced formatting), and PowerPoint.
- Google Workspace: Full proficiency in Gmail, Drive, Docs, Sheets, and Calendar.
- Digital Communication: Experience with professional tools such as Slack, Microsoft Teams, or Zoom.
- Fast & Accurate Typing: Minimum typing speed of 50+ WPM with high accuracy.
- File Management: Strong understanding of cloud storage (Dropbox, OneDrive) and digital organizational structures.
- Troubleshooting: Ability to handle basic office tech issues (printer setup, software updates, connectivity).
General Requirements
- Experience: 1–3 years in an administrative or clerical role.
- Organization: Excellent time-management skills and the ability to prioritize tasks.
- Professionalism: High level of discretion and confidentiality.
Location-Thane
Profile-Research & Product Engineer
About Company-
Smart microscopy solutions. CILIKA Digital Microscope & MICALYS Whole Slide Scanner for healthcare & research professionals.
* Design for plastic products
* Design for sheet metal products
* Design for manufacturing
* Product assembly and functional testing
* Drafting for machine shop vendors
Job Title: BASE24 EPS Tester / Developer
Location: Bangalore
Work Type: Permanent – Full Time
Role Overview:
Seeking an experienced technical engineer to support the migration from the existing transaction switch to BASE24 EPS. The role involves development, configuration, integration, and testing of BASE24 EPS modules, ensuring smooth transition, high-quality delivery, and collaboration within cross-functional teams.
Key Responsibilities:
Develop, test, and deploy solutions including CSMs on BASE24 EPS
Configure BASE24 EPS modules, terminals, ATMs, host systems, and interfaces
Prepare migration scripts and interchange configurations (VISA, MasterCard, AMEX, JCB)
Manage scheme mandates and updates
Configure security keys and integrate EPS with HSMs
Generate MIS and required business reports
Skills & Experience:
5+ years in transaction switch systems
Strong hands-on experience in BASE24 EPS, scripting, SDK
Knowledge of ISO 8583, XML, scheme formats and certifications
Strong C++/Java programming and debugging skills
Experience with Linux, VMware; cloud knowledge (Azure/AWS) preferred
Education:
Bachelor’s or Master’s in Engineering/Science or equivalent
Relevant certifications preferred
Values:
Ethical, bold, professional
Respectful, customer-focused
Strong communication and time management skills
A Sales Coordinator in Chennai, Tamil Nadu typically supports the sales team by handling administrative tasks, coordinating sales activities, and providing customer support.
Responsibilities
- Design and develop REST-based web services utilizing Java micro services web frameworks (Spring Boot)
- Apply design principles and patterns in creating enterprise level solutions, as needed
- Perform web services tuning and performance testing
- Implement unit tests as needed
- Support front-end developers in leveraging web services
- Automate/script common developer tasks, continually optimize personal and team workflows
- Infrastructure setup and configuration
- Engage in code review and feedback process
- Take a feature from inception to completion independently across the stack
- Collaborate with teammates on proposed UX/UI and provide feedback as needed
- Participate in and support the entire SDLC processes
Requirements
- Spring Boot, Spring Security, Spring JPA & Hibernate
- Relational data modelling concepts and experience in PostgreSQL, MySQL, or similar
- Adopted opinionated RESTful web services design patterns
- Microservices-based application architecture
- Application containerization technologies, including Docker, Kubernetes, and cloud-vendor implementations (AWS, Azure, other)
- Other modern technologies relevant to the technology stack defined here
- Javascript ES6 or later
- React
- Git
- Take briefs and dissect (campaign & big projects)
- Overlooking reports
- Preparing Strategy decks
- Monthly estimate tracker
- Ensure monthly billings (Estimate, POs, Invoices, Performa)
- Case studies- execution
- Awards- Write ups
- Daily internal and external coordination
Requirements
- Strong attention to detail with an analytical mind and problem-solving attitude
- Ability to manage and work with teams
- Excellent Excel and Project Management skills
- Ability to adapt to new tools and softwares
- Google Analytics Power User
- Has experience operating atleast one CMS
- Outstanding clear communication
Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels.
We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.
The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.
Job Description:
As a Senior Account Executive, being part of an excellent sales team of A-Players, you will find an environment of immense learning & growth! Come & be a part of one of the fastest-growing global Dev Infra companies!
This will be a hands-on position in a typical start-up environment, so we are looking for a motivated self-starter who isn't afraid to roll up their sleeves and experiment quickly to achieve the goals.
What you will be doing:
- Consistently meet & exceed sales quota.
- Educate and nurture prospects, conduct a demo with each lead, share what Testsigma does, and employ a value-based solution selling methodology to drive these leads through a high-velocity pipeline.
- Execute all phases of the pipeline, and push deals through the sales cycle towards closure.
- Build a robust pipeline to meet quota consistently.
- Lead customers through an end-to-end sales cycle in collaboration with Pre-Sales and Support teams.
- Manage the entire sales lifecycle from customer engagement, POC and contract negotiation.
- Develop executive relationships to expand revenue potential.
- Articulate Testsigma's' value proposition clearly and effectively to potential clients while understanding the competitive landscape.
- Demonstrate a sound understanding of how the overall business solution is positioned, deployed and supported.
- Work with all levels of GTM leadership to continuously improve processes like territory planning, lead/pipeline/opportunity management and KPIs.
- Maintain excellent data discipline in salesforce.com for your book of business
- Responsible for global geography for now.
Qualifications:
- 6 to 10 years of experience selling complex technology products.
- Minimum 4 years in the end-to-end sales process, including closing as an AE
- Experience in driving B2B sales growth, preferably in a technology/product environment (in SaaS industry preferred), selling to a technical audience.
- End-to-end sales experience managing complex sales cycles requiring stakeholder mapping, running technical proofs-of-concept in collaboration with a Solutions Engineer, price negotiations.
- Experience selling Enterprise level deals, selling to C-suite
- Consistent success with sales quota attainment
- Exceptional communication, problem-solving and collaboration skills
- Experience managing the sales cycle from business champion to the C-level
- Strong prospecting skills
Note: Candidates from SAAS, Technoly product background prefered.
Territory : North America (Night shift)











