Graphic Designers

Strong Customer Success Manager / Implementation Manager / Post-Sales Enterprise Delivery Profiles

Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.

Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe

Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.

Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.

Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).

Mandatory (Experience 6): Must have worked in B2B SaaS companies with complex technical products

Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).

Mandatory (Compensation): Candidate's Current CTC should not be less than 27 LPA.

Dot Net Implementation Engineer (Client Server)|

Job description

We're Hiring!!

PLEASE NOTE- This Job is not for .NET Backend Developers. Only Candidates who have prior experience with Software Deployemet across Client Server can Apply.

TechnoRishi Consulting Pvt. Ltd. is seeking a skilled and experienced Implementation Engineer to join our Technical team for the Bangalore location.

As an Implementation Engineer, you will be responsible for deploying and configuring our software products for clients, ensuring smooth integration and functionality and will work closely with our clients to understand their requirements, provide technical expertise, and troubleshoot any issues that arise during the implementation process.

The ideal candidate will have excellent problem-solving skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Join our dynamic team at TechnoRishi Consulting and play a key role in delivering innovative solutions to our clients in the ever-evolving technology landscape.

If this sounds interesting and exciting, we'd love for you to apply.

JOB ROLE: Implementation Engineer (Cloud/ Client Server)

JOB TYPES: Full-time, Regular / Permanent

CTC: 3-5 LPA

SCHEDULE

• Day shift
• Monday to Friday
• Weekend availability as and when required

EXPERIENCE: 1-2 years of experience

INDUSTRY: IT Services / Technology

ROLES & RESPONSIBILITIES

• Deploy and configure our software solutions on client systems, adhering to project timelines and specifications.
• Deploying .NET web application, IIS server (Installation & Querying Knowledge), Active directory configuration ( LDAP, Azure).
• Conduct thorough requirements gathering sessions with clients to understand their specific needs and technical environments.
• Provide timely and effective technical support to clients, resolving issues related to installation, configuration, and application functionality.
• Diagnose and troubleshoot complex technical problems, utilizing logs, debugging tools, and system monitoring.
• Handle client tickets raised by them and give solutions to them within SLA.
• Create and maintain comprehensive documentation, including installation guides, user manuals, and troubleshooting procedures.
• Maintain clear and consistent communication with clients throughout the implementation process.
• Provide regular updates on implementation progress and identify potential risks.
• Document all integrations done and review use cases with Product Manager and Solutions Architect for feedback.
• Work with the Solutions Architect to Identify integration points, configuration requirements.
• Configure Operating Systems, Network configurations, and firewall rules as per project requirements.

SKILLSET REQUIREMENT

• DNS, IP, SSL, Hosting Knowledge
• Strong skills in server and client perspective.
• Sound in Windows application, services, and console applications
• Experience in deploying .NET web application, IIS server, SQL server, Active directory, and domain knowledge.
• UG/PG in Computer Science Engineering
• Strong project management and organizational skills.
• Excellent written & verbal communication and interpersonal skills to work collaboratively with clients and internal teams.
• Excellent problem-solving skills and the ability to troubleshoot technical issues.

Solution Oriented Mindset

• Assist project in all technical aspects of tooling and DevOps
• Proactively lead tools new versions release cycle and documentation
• Proactively identify risks related to application /deliverables and propose a mitigation plan
• Provide custom solutions as per customer requirements

Autonomy & Problem Solving Mindset

• Work in complete autonomy to deliver project deliverables, for advanced technical deliverables, with required level of quality
• Must have troubleshooting skills

Agile Mindset

• Contribute to improvement of internal process, tooling, and quality process
• Design, build and collect technical materials as part of project executions in a spirit of reusability for future engagements and maintain knowledge on best practices, tools, and reusable components for CAST analysis

About us:

Shiprocket is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end-to-end solutions.

Our innovative data-backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience.

Our vision is to power all logistics for the direct commerce market in India including first mile, linehaul, last mile, warehousing, cross border and O2O.

Requirement:

We are looking for a Software Engineer who will develop, record and maintain cutting edge applications for Shiprocket Platform.

Key Responsibilities

• Build innovative, state-of-the-art applications which have to perform at scale
• Prepare and maintain all applications utilizing standard development tools
• Develop backend data services and contribute to increase existing APIs
• Ability to act individually in a complex and fast paced environment
• Closely work with the Product and QA teams to ensure smooth delivery
• Participate in solution designing with Tech leads and Systems Architects
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keep project manager well informed of the status of development efforts
• Keep abreast of new trends and best practices in web development

Skills:

• Great people skills to closely work with other teams.
• Strong in establishing systems & processes
• Expertise in Laravel or GoLang, MySQL and Git
• Thorough in Object oriented concepts
• Knowledge of restful Web services
• Understanding of web applications
• Working knowledge of one or more caching, queuing systems in desirable
•  
• Excellent problem solving
• Can do attitude

• 3+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

Position: Technical Support L2

Qualifications: Any graduate/Diploma

Experience: 2+ yrs

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

• Reporting to the Customer Experience Manager
• Work from office: the role will be based in Bark’s offices in Bangalore
• The package will be a good base salary with excellent commission on top
• He/she will be responsible for the following aspects of customer success, including:
• Front-line B2B support for inbound calls & mails (ratio 80:20))
• Successful onboarding of professionals to buy their first pack, soft sales for elite/up-gradation
• Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements

• Well versed in English and Marathi (oral and written communication)
• Experience in sales or customer support domain will be appreciated
• Fresh graduate or less than 2 years of experience
• A go-getter attitude to get things done efficiently and resolve user queries in a single contact
• Excellent communication style and ability to stay calm under pressure

Desirable

• Knowledge of any CRM tools/customer success platforms and how they work (Zendesk is preferred)
• Comfortable to work for 40 hours/ week on a roster basis
• Knowledge of other languages will be an advantage

Job Description :

1. Design and build applications for the iOS platform

2. Ensure the performance, quality, and responsiveness of applications

3. Collaborate with a team to define, design, and ship new features

4. Identify and correct bottlenecks and fix bugs

5. Help maintain code quality, organization, and automatization.

6. Experience with socket programming

7. Must familiar with design architectures

8. Must have apps live over AppStore at least 2 apps.

9. Good knowledge of storyboards, Hibs, and constraints.

10. Experience with Swift UI will be beneficial.

Role: Full Stack Developer

Location: Gurgaon

Website: http://www.panamoure.com/" target="_blank">www.panamoure.com

Primary Skills

• Candidates must have a minimum of 3 years relevant experience in HTML5 and CSS3, Angular (2 and above versions), Typescript, React JS and JavaScript.
• Working experience on NodeJS and any Database (MYSQL, MS SQL Server etc).
• Should have excellent communication and analytical skills.

Role & Responsibilities

• Responsible for developing Hybrid Mobile Applications and Web applications.
• Develop, enhance and test front-end web and hybrid mobile applications to deliver innovative, responsive, customer-friendly experiences across multiple devices and platforms (Android, IOS, and Web).
• Write well structured, testable, and efficient code

Desirable / Good to have:

• Experience in Ionic, Cordova