Graphic Designer

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Review Criteria:

• Strong Dremio / Lakehouse Data Architect profile
• 5+ years of experience in Data Architecture / Data Engineering, with minimum 3+ years hands-on in Dremio
• Strong expertise in SQL optimization, data modeling, query performance tuning, and designing analytical schemas for large-scale systems
• Deep experience with cloud object storage (S3 / ADLS / GCS) and file formats such as Parquet, Delta, Iceberg along with distributed query planning concepts
• Hands-on experience integrating data via APIs, JDBC, Delta/Parquet, object storage, and coordinating with data engineering pipelines (Airflow, DBT, Kafka, Spark, etc.)
• Proven experience designing and implementing lakehouse architecture including ingestion, curation, semantic modeling, reflections/caching optimization, and enabling governed analytics
• Strong understanding of data governance, lineage, RBAC-based access control, and enterprise security best practices
• Excellent communication skills with ability to work closely with BI, data science, and engineering teams; strong documentation discipline
• Candidates must come from enterprise data modernization, cloud-native, or analytics-driven companies

Preferred:

• Experience integrating Dremio with BI tools (Tableau, Power BI, Looker) or data catalogs (Collibra, Alation, Purview); familiarity with Snowflake, Databricks, or BigQuery environments

Role & Responsibilities:

You will be responsible for architecting, implementing, and optimizing Dremio-based data lakehouse environments integrated with cloud storage, BI, and data engineering ecosystems. The role requires a strong balance of architecture design, data modeling, query optimization, and governance enablement in large-scale analytical environments.

• Design and implement Dremio lakehouse architecture on cloud (AWS/Azure/Snowflake/Databricks ecosystem).
• Define data ingestion, curation, and semantic modeling strategies to support analytics and AI workloads.
• Optimize Dremio reflections, caching, and query performance for diverse data consumption patterns.
• Collaborate with data engineering teams to integrate data sources via APIs, JDBC, Delta/Parquet, and object storage layers (S3/ADLS).
• Establish best practices for data security, lineage, and access control aligned with enterprise governance policies.
• Support self-service analytics by enabling governed data products and semantic layers.
• Develop reusable design patterns, documentation, and standards for Dremio deployment, monitoring, and scaling.
• Work closely with BI and data science teams to ensure fast, reliable, and well-modeled access to enterprise data.

Ideal Candidate:

• Bachelor’s or Master’s in Computer Science, Information Systems, or related field.
• 5+ years in data architecture and engineering, with 3+ years in Dremio or modern lakehouse platforms.
• Strong expertise in SQL optimization, data modeling, and performance tuning within Dremio or similar query engines (Presto, Trino, Athena).
• Hands-on experience with cloud storage (S3, ADLS, GCS), Parquet/Delta/Iceberg formats, and distributed query planning.
• Knowledge of data integration tools and pipelines (Airflow, DBT, Kafka, Spark, etc.).
• Familiarity with enterprise data governance, metadata management, and role-based access control (RBAC).
• Excellent problem-solving, documentation, and stakeholder communication skills.

Preferred:

• Experience integrating Dremio with BI tools (Tableau, Power BI, Looker) and data catalogs (Collibra, Alation, Purview).
• Exposure to Snowflake, Databricks, or BigQuery environments.
• Experience in high-tech, manufacturing, or enterprise data modernization programs.

REVIEW CRITERIA:

MANDATORY:

• Strong Senior Brand Strategist Profile
• Must have 4+ years of pure brand strategy experience at branding/strategy agencies (not advertising/campaign-only roles)
• Must have hands-on experience with brand strategy frameworks for new brand creation and rebranding initiatives (brand persona, positioning, narrative, tone of voice, guidelines)
• Must have experience conducting and leading brand workshops, integrating research inputs (primary + secondary) into insights and brand positioning
• Must have B2C brand strategy experience (B2B exposure is highly preferred but optional)
• Must have strong writing and storytelling skills to translate brand positioning into compelling narratives, messaging, tone, and strategic decks.
• Must be able to manage end-to-end brand strategy projects, including research synthesis, workshop facilitation, positioning, framework creation, and collaboration with design teams for visual translation.
• Must have a portfolio or compilation of case studies showing rebranding projects, positioning frameworks, workshop involvement, research synthesis, and strategy-to-design translation
• Preferably a degree/master’s in Marketing, Brand Strategy, Design, or Communication from reputed institutes (e.g., MICA, NID, Srishti, or similar).
• Must come from Branding Studios, Brand strategy firms, Strategic design consultancies, branding agencies etc.

ROLES & RESPONSIBILITIES:

We are looking for a senior brand strategist professional, who can help us deliver innovative strategic directions that benefit our client’s business with measurable results. The candidate should have thorough knowledge and experience in the methods and application of tools to deliver an effective programme. Candidates should have experience with both mass and premium brands as well as FMCG, durables, and service categories.

Experience with digital-first or digitally marketed brands is an advantage that we look forward to.

ROLES & EXPECTATIONS-

• Drive brand and business strategy processes in our firm.
• Thorough practical knowledge and experience in implementing methods, tools and processes with capabilities to handhold teams to deliver at the highest standards.
• Proficient in conducting research programs to uncover customer and user needs, business and market findings, drawing insights for branding, service and CX design for digital and traditional applications.
• Conduct primary and secondary market research in marketing, sales and consumer experience.
• Programming workshops, conducting them and creating a comprehensive outcome report with insights and recommendations.
• Bring an idea to life on a whiteboard, articulate it, create systems and deliver.
• Strong understanding of pan-India markets across a wide range of verticals and categories.

IDEAL CANDIDATE:

• Excellent storytelling skills, capable of good verbal and written communications, client interfacing and presentation skills.
• Proficient in putting together presentations and strategy decks.
• Good articulation and writing skills.
• Understanding business, data tools and analytics (The math of it)
• Capable of managing and building relationships with senior client executives with strong domain-level competence along with a well-informed worldview.
• Team player capable of working across verticals with leadership skills.

ADVANTAGEOUS / OPTIONAL SKILLS-

• Experience in ethnographic, observational and behaviour studies.
• Management skills, idea creation, directing and delivering through a creative team.
• Interest in trends and analysis of brands, brand strategies and staying up-to-date and well-informed.
• Experience in analysing the brand and marketing landscape and writing advisory and opinion articles on branding and brand communication.
• Well-informed and knowledgeable with a world view.
• Observant and aware of current trends and their evolution.

Strong Product Designer, with focus on B2C Products

Mandatory (Experience 1): Must have 3+ YOE in Product Design (both UI and UX) for high-traffic B2C Products

Mandatory (Skills 1): Must have strong knowlege and experience of design with Ai tools(Figma Cloud, Chatgpt)

Mandatory (Portfolio) - Must have strong product design portfolio of Good B2C Products

Mandatory (Company): B2C Products only

Mandatory (Location): Candidates from Mumbai only

Preferred

Preferred (Education): Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)

Preferred (Skills 1): Experience in subscription-based or marketplace products, CRO, and international market localization

Preferred (Skills 2): Exposure to AI-powered personalization and recommendation systems

Preferred Companies

Nykaa, Tata Cliq, Pepperfry, Bookmyshow, Pharmeasy, Purplle.com, Ketto, Dream11 Coindcx, Upstox

Job Description:

• Design and architect highly scalable web services applications
• Develop and maintain all server-side network components
• Collaborate with front-end developers on the integration of elements Architect
• Content Management Solution and scalable API platform
• Design back-end services for various business processes
• Partner with third-party technology services and make strategic inputs.
• Develop high-performance applications by writing testable, reusable, and efficient code
• Create workflows and solutions involving search, recommendations, rights
• management, monetization, identity management, SSO, authorization, authentication, etc.
• Work with large datasets and optimize server-side performance
• Implement effective security protocols, data protection measures, and storage
• solutions

Requirements

• 4-7 years of Knowledge of Node.js and ReactJS frameworks
• Experience in creating and maintaining efficient NoSQl databases GRPC and Json Elasticsearch
• Experience in AWS environment, cloud deployments and lambda
• DevOps and web security
• API development and deployment
• Unit and integration testing

🚀 Job Title: Institutional SaaS Sales Manager – Higher Education

Location: Hyderabad (India) | Travel as needed

Company: Ixyle AI – www.ixyle.ai

Industry: AI, SaaS, EdTech

Compensation: ₹25K–₹50K Fixed + ₹50K/deal + 5% Revenue Share + Quarterly Bonus

🧠 About Us

Ixyle AI is a next-gen SaaS platform using Generative AI to transform higher education assessments and student placements. We power real-time, video-based AI interviews, personalized student feedback, and performance analytics for colleges and universities.

We’re already working with government and public sector institutions and scaling fast across the private sector.

🎯 Your Mission

You will own and drive SaaS sales in the higher education sector. This is a high-performance role focused purely on institutional revenue generation and onboarding colleges/universities for our flagship product.

✅ Who You Are

We’re looking for someone who has:

• ✅ 3–7 years experience in SaaS-based B2B or B2I (Business-to-Institution) sales
• ✅ Proven history of closing deals with higher education institutions (minimum 10+ colleges/universities closed)
• ✅ Past role in EdTech/HRTech/SaaS companies like Classplus, CollegeDekho, iON, LeadSquared, Harappa, Leverage Edu, UpGrad Campus, etc.
• ✅ Clear understanding of college buying cycles, stakeholders (TPOs, Directors, Deans), and decision-making processes
• ✅ Demonstrated revenue achievement (attach proof/case studies in application)
• ✅ Strong communication, negotiation, and pipeline closing abilities

💼 Key Responsibilities

• Own the full sales cycle: lead generation → demo → pitch → proposal → contract → closure
• Execute deal-winning pitches to TPOs, HODs, Directors & Management
• Manage pipeline and follow-ups through CRM
• Generate revenue from colleges, universities, and training institutions
• Travel as needed (with expense reimbursement) for campus-level closing

💰 Compensation Structure

🔹 Phase 1 – 30-Day Performance Trial

• Fixed: ₹25,000/month
• Incentive: ₹50,000 per institution closed
• Goal: Close 1 institution in first 30 days

🔹 Phase 2 – Full Role

• Fixed Salary: ₹50,000/month
• Commission: 5% of net revenue on each deal
• Quarterly Performance Bonus: ₹50,000 minimum on target achievement

💸 Top closers can earn ₹12–15L per annum or more

🔍 Must Include in Application

• CV + LinkedIn Profile
• List of colleges/institutions closed
• Deal sizes and revenue outcomes (confidentiality respected)

🚫 Do Not Apply If You:

• Lack experience in institutional SaaS sales
• Have never closed a paid college/university deal
• Are not revenue-obsessed
• Require daily push or micro-management

📩 Apply Now

Subject: “SaaS Sales Manager – [Your name]

Job Description :

Task:

• Design, implement and maintain Java application phases
• To take part in software and architectural development activities
• Conduct software analysis, programming, testing and debugging
• Identifying production and non-production application issues
• Transforming requirements into stipulations
• Develop, test, implement and maintain application software
• Recommend changes to improve established Java application processes
• Develop technical designs for application development
• Develop application code for Java programs

We wish:

• Minimum 3 years of experience with excellent Java development skills
• Demonstrable hands-on experience in delivering solutions in a JavaEE 6 environment
• Open-source frameworks and standards Hibernate, Spring JDBC
• Hands-on experience with tools such as Ant, Eclipse, Maven, SVN, SoapUI, JIRA, Bamboo
• WS concepts and protocols: WSDL, REST, SOAP, JMS, XSLT, XML Schema
• Experienced with one or more open-source ESB products (JBOSS FUSE ESB, Apache Camel, Apache service mix) and/or message-oriented middleware and Active MQ, JMS
• Strong Java unit test skills
• Good experience in design patterns & design principles
• Experience with Webservices, PLSQL and SQL (Oracle 10g or above)
• Experience in Oops development with Core Java
• Desirable: Experience with:
  • Elastic Search, Smooks, Lucene, Jasper, Report
  • Domain-driven design
  • Experience with NoSQL technologies: Casandra, Mongo DB
  • Experience with agile development practices (Eg Scrum) and continuous integration environment
  • A J2EE application and web containers such as GlassFish, Jetty, Tomcat
  • CMMi-5 level process experience advantage

We Offer:

• Freedom to realize your ideas & individual career & development opportunities.
• A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at the workplace with flexibilities.
• Professional challenges and career development opportunities.