DevOps Engineer

Shiprocket is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end-to-end solutions.

Our innovative data-backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience.

Our vision is to power all logistics for the direct commerce market in India including first mile, linehaul, last mile, warehousing, cross border and O2O.

We are seeking an experienced DevOps Engineer across product lines. 

Key Responsibilities

• Deploy, automate, maintain and manage AWS cloud-based production system. Ensure the availability, performance, scalability and security of productions systems.
• Build, release and configuration management of production systems.
• System troubleshooting and problem solving across platform and application domains.
• Suggesting architecture improvements, recommending process improvements.
• Ensuring critical system security through the use of best in class cloud security solutions.

Skill set

• DevOps: Solid experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools.
• Scripting Skills: Strong scripting (e.g. Python, shell scripting) and automation skills.
• Monitoring Tools: Experience with system monitoring tools (e.g. Nagios).
• Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues.
• DB skills: Basic DB administration experience (RDS, MongoDB), experience in setting up and managing of AWS Aurora databases.
• ELK: Proficient in ELK setup
• GitHub: Experienced in maintain and administering of GitHub
• Accountable for proper backup and disaster recovery procedures.
• Experience with Puppet, Chef, Ansible, or Salt
• Professional commitment to high quality, and a passion for learning new skills.
• Detail-oriented individual with the ability to rapidly learn new concepts and technologies.
• Strong problem-solving skills, including providing simple solutions to complex situations.
• Must be a strong team player with the ability to communicate and collaborate effectively in a geographically disperse working environment.

• Experience with Infrastructure-as-Code tools(IaS) like Terraform and Cloud Formation.
• Proficiency in cloud-native technologies and architectures (Docker/ Kubernetes), Ci/CD pipelines.
• Good experience in Javascript.
• Expertise in Linux / Windows environment.
• Good Experience in Scripting languages like PowerShell / Bash/ Python.
• Proficiency in revision control and DevOps best practices like Git

• Responsible to deliver technical tasks assigned to self in JIRA (Development or L3 support or ticket investigation)
• Writing reusable, testable, and efficient code
• Work independently with minimal supervision
• DevOPS based automation, application integration

Key Qualifications           

• Hands on experience with design and implementation of Continuous Delivery and/or DevOps solutions
• At least 4 years' experience with code repository management, code merge and quality checks, continuous integration, and automated development and management using Docker /Ansible/Terraform/Kubernetes/Jenkins.
• Expertise with at least one scripting language (Shell/Python/Ansible for automation).
• Very good understanding of enterprise CICD ecosystem and processes.
• Stays up-to-date on related emerging tools & technologies.
• Engineer/developer mindset with Customer / delivery focus

• 8+ years of experience in software development
• 4+ years of recent hands-on experience in architecting and building complex solutions that run in SaaS/PaaS environments, especially on AWS cloud leveraging SaaS based Microservices development coupled with Distributed Caching & Message Queuing.
• Should have experience in developing solution architecture and/or evaluate architectural alternatives for private, public and hybrid cloud models, including IaaS, PaaS, and other cloud services
• Should have excellent knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability)
• Should have experience with Full Stack development with experience in technology stacks/frameworks like JAVA, Springboot, Python, Redis, SQL, NoSQL and Graph DBs
• Good to have Architected solutions that handle Big Data and should be proficient in data analytics
• Must have Expert level proficiency in Design / Architectural patterns, data structures and algorithms
• Must demonstrate knowledge of DevOps tool chains and processes
• Experience in web-based application migration from on-premise to SaaS model is a big plus.
• Experience of Integration patterns and associated best practice(e.g. Web Services, REST API's, Pub/Sub, MOM)
• Excellent knowledge and hands-on experience in Web services related, functionally decomposed architecture, Load Balancing of Web Services and applications, designing multi-tenant systems, Clustering and sharding of data, microservices architecture / design patterns, and throttling and performance management of such services

Verloop is looking for an enthusiastic and self-driven individual who is passionate to work at a fast-growing start-up and can handle chaotic situations at times. We are in the business of building high-impact products to make customers' lives easier.

This is a great opportunity to join a team of superstars where your passion and desire to succeed will be rewarded with significant career transformation. The ideal candidate will have a zeal to learn and an unending thirst to look for the next big challenge.

If you enjoy finding solutions to complex customer engagement problems, can coordinate between our customers and the internal product team, and are willing to challenge the current status quo of chat, we are looking for you.

As a part of the DevOps team, you will help ensure that our systems are always running fine for our customers and end-users.

SKILLS & EXPERIENCE

• 6-9 years of experience in DevOps.

• Experience with at least one of the GCP and Azure cloud platforms.

• Experience managing a large-scale Microservices based system on the Kubernetes platform.

• Experience working with messaging infrastructures - Kafka, SQS / SNS, etc.

• Strong UNIX, OS, and network skills, experience in GitHub, deployment pipelines, caching, databases and cloud CDNs.

• Experience with alerting, monitoring, and logging systems like Grafana, Prometheus, and ELK.

• Strong debugging skills to help engineering resolve issues.

• Familiarity with Javascript, Golang, and Python to assist with engineering in deployments AND debugging runs.

JOB RESPONSIBILITIES

• Work towards automating systems and services as they are built and deployed.

• Constantly monitor systems for health and take corrective action as required.

• Help with scaling and growing systems as demands require.

• Manage to log, alerting and monitoring infrastructure across multiple clouds.

• Work with engineering to help identify and resolve problems in systems.

• Ramp up and scale healthy infra and security practices in the organization

• Available for on-call during emergencies to handle and resolve problems in a quick and efficient manner.

• Participate in peer-reviews of solution design.

• 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
• 2+ years of hands-on experience as a DevOps engineer
• Strong leadership, communication and interpersonal skills geared to getting things done
• Developing themselves and the talent within their charge – fostering and creating opportunity for the team
• Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
• Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
• Own site stability, performance, capacity planning, DevOps recruitment.