Data Engineer

About Certa

Certa is a leading provider of AI-powered third-party risk management and workflow automation

solutions. Our platform streamlines compliance, onboarding, and governance for the world’s

most complex enterprises—using no-code tools and advanced AI capabilities, including AI

agents that accelerate and automate decision-making across workflows.

Role Overview

We are looking for a Technical Product Manager to own and advance Certa’s platform

integrations. This is a critical, senior role for a candidate with a genuine AI builder mindset

-someone who can rapidly prototype, build AI agents independently, and drive the architecture

for exposing Certa’s internal APIs externally. You will work at the intersection of product, AI, and

integration strategy, partnering closely with engineering, design, and client-facing teams to

translate complex requirements into scalable platform capabilities.

Key Responsibilities:

1. Bring an AI builder mindset: rapidly prototype, iterate, and ship AI agents and agentic

workflows that streamline platform operations and exception handling

2. Collaborate with engineering to design scalable, extensible integration frameworks

supporting third-party lifecycle management

3. Partner with the AI team to embed LLM models, generative AI, and prompt engineering

into core platform workflows

4. Translate business and user requirements into precise technical product features, API

specs, and documentation

5. Engage clients and internal stakeholders to identify pain points and shape high-impact

platform features

6. Maintain technical product artifacts, database schemas (e.g., JSON), and configuration

models with a deep understanding of the full SDLC

Required Qualifications:

1. 4-8 years of product management experience in a B2B SaaS platform or tech company,

preferably in a startup environment

2. Strong technical background in APIs (REST/GraphQL), database schemas, JSON, and

a holistic understanding of how software components communicate across the SDLC

3. Demonstrated AI builder mindset with hands-on experience in rapid prototyping, LLM

models, generative AI, prompt engineering, and agentic workflows

4. Proven ability to build AI agents or automation tools independently- not just manage their

development

5. Experience working with engineering in Agile environments and comfort translating

technical concepts for non-technical stakeholders

6. Thrives in fast-paced, ambiguous environments; demonstrates strong accountability,

ownership, and a deep product mindset

7. Strong communication, prioritization, and execution skills

Preferred Qualifications

1. Familiarity with no-code/low-code platforms or enterprise AI tools

2. Prior experience with API integration platforms, enterprise workflow automation, or iPaaS solutions

3. Exposure to vendor management, procurement, or third-party compliance systems

4. Background in a startup or high-growth B2B product company with experience

navigating ambiguity at speed

Why Join Us?

•Be at the forefront of AI-led innovation in third-party management

•Take ownership of a critical platform area while receiving mentorship to grow into a senior PM role

•Fully remote team with an inclusive, transparent culture

•Work on meaningful challenges with a high-performing, collaborative team

Strong Product, UI/UX Designer with focus on eCommerce / Quick Commerce

Mandatory (Experience 1) - Must have a 4+ YOE in Product Design, with atleast 2+ years in a early-stage / mid-sized B2C Product startup

Mandatory (Experience 2) - Should have 2+ YOE in an eCommerce / Quick Commerce Company (Past experience considered)

Mandatory (Experience 2) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes

Mandatory (Portfolio) - Strong portfolio of UI + UX Designs (Both needed) for Top B2C eCommerce / Quick Commerce (Including case studies, Wireframing, prototypes, Research etc)

Mandatory (Company) - Good eCommerce / Quick-Commerce Company or Top B2C Fin-Tech Products

SCOPE

Responsible for Service Now developer, support and collaboration with process owners, enhancing core applications and ensuring delivery and on-going support of IT solutions. The ServiceNow developer is accountable for configuring and setting up ServiceNow modules/applications. Work closely with IS department management to develop technical solutions to satisfy the business needs of the IS department and other departments using the ServiceNow platform. 

SKILLS & CERTIFICATIONS 

• Deep working knowledge of most or all the following: ITSM, ITOM, CMDB, Service Portal, Integration Hub
• Hands-on experience with and demonstrated proficiency in JavaScript, Angular JS, or other related languages 
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with extending the ServiceNow schema to custom applications
• Experience with use of Workflow Editor and Flow Designer
• Understanding of ServiceNow’s license and entitlement structure
• Experience with ServiceNow platform upgrades
• Experience with Automated Testing Framework.

EDUCATION & EXPERIENCE 

• Bachelor’s degree in computer science.

About Pixerize

Pixerize is a digital-first business growth partner helping clients automate operations and scale with clarity. We combine strategy, systems, and human talent to help businesses dominate their industries. As we grow, we’re building a lean and powerful sales team—and we’re hiring a high-energy Appointment Setter to help fuel our pipeline.

Role Overview

We’re looking for a motivated Setter to generate high-quality leads, initiate first contact, qualify prospects, and set discovery calls for our Sales Closer. You'll be the first point of contact with potential clients—your energy, communication, and ability to build trust quickly will be key in booking valuable calls and moving prospects through the sales funnel.

Responsibilities

• Research and identify potential leads via social media, email, and internal tools.
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• Reach out to prospects through cold and warm outbound efforts (calls, DMs, emails).
• 
  
• Qualify leads based on target criteria and interest.
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• Set up appointments and discovery calls for the Sales Closer.
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• Maintain accurate records in our CRM and track outreach efforts.
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• Work closely with marketing to align messaging and optimize lead generation.
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• Follow up with prospects who express interest or need more nurturing.
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KPIs & Performance Metrics

• Number of qualified calls set per week/month.
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• Lead-to-call conversion rate.
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• Consistency of follow-ups and engagement.
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• Feedback quality from the Sales Closer.
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• Contribution to overall lead pipeline growth.
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Requirements

• 1–2 years in appointment setting, lead generation, or customer service.
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• Strong communication skills and confidence in reaching out cold.
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• Highly organized and detail-oriented.
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• Self-starter who thrives in remote, fast-paced settings.
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• Ability to handle rejection and stay focused on targets.
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Nice to Have

• Familiarity with CRMs or outreach tools.
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• Experience working in marketing, sales, or agency environments.
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Fluency in English with excellent written and verbal tone.

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

Mandatory:

• 4-7 Experience in React JS,  (ReactJS 2.5yrs compulsory)
• Optional:

Knowledge in UX/UI design, Azure DevOps, Test Driven - and Domain Driven Development

• Developing of complex IT systems with various system integrations and configurations
• Data security/GDPR

What you will be doing

As a User Experience Researcher, you’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You will conduct end- to-end research using a variety of methodologies, helping us gain confidence in our understanding of our users, their needs and the opportunities this uncovers for our products. You'll be empowered to work with autonomy and creativity every step of the way, partnering with key stakeholders across product management, design, analytics, data science, marketing and engineering to influence product design and direction.

What you will be doing

• Build and execute impactful research plans that provide deep customer insights needed to impact strategy and UX. Innovate and develop approaches to measure users’ experiences.
• Execute rigorous research within complex constraints such as recruiting hard-to-reach audiences, overcoming remote research technology challenges, and adapting approaches to give people of all abilities, languages, and boundaries space to contribute.
• Synthesize and derive insights across research that you will conduct on your own or in partnership with other researchers, prior research, and quantitative data sources including product telemetry and experimentation to derive useful and human-centered insights.
• Build clear and compelling narratives that land your customer-focused, human-centric research insights at the right level of altitude for different partners including engineering, design, and marketing teams.
• Continuously inform design and engineering plans using customer insight (qualitative and quantitative). Critical to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.

What are we looking for

• 5+years of UX Research and analysis experience in the consumer-facing Product space.
• Extensive experience with qualitative and quantitative user research, including experimental design, sample selection and recruiting, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more.
• Portfolio containing work samples representing complex system research and user testing outcomes for web, desktop and mobile experiences.
• Degree in HCI, Human Factors, Anthropology, Cognitive Science, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields.
• Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures.
• Ability to keep track of multiple projects and connect the dots, to complement the core product and business values.
• Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast-paced settings.
• Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize the tangible value and productively execute on research/testing findings.
• Strong data collection and analysis skills to be self-sufficient in generating, analyzing and presenting results from quantitative & qualitative research, and an ability to translate complex analyses into actionable and sustainable recommendations.
• Commitment to best practices, user advocacy, and thought leadership that drive positive outcomes focused on high levels of quality and innovation.

What will you get

• Chance to play a pivotal role in designing and building next-gen hospitality tech platform
• Top tier scale from day 1 - related battle scars/glory
• Chance to work with world-class talent (Ex Amazon, Apple, Walmart, Swiggy etc)

Roles and Responsibility :

- This position requires you to lead and manage the whole engineering team.

- Manage your OKRs, contribute to product strategy and help develop your team.

- Create clear career paths for team members and help them grow with regular & deep mentoring.

- You work closely with the Product Management, Business Development, and Operations team and enable them by providing scalable and high-quality technology solutions at a rapid pace.

- Architect & design technically robust, flexible, and scalable solutions.

- Lead multiple modules, third party integrations and business partners integration.

- Taking architectural decisions, defining high level and low level design.

- Track record of bringing in and growing engineering talent and more to be shared via email.

Skills you are expected to have :

- Hands-on experience in advanced Golang, Python, PHP, Reactjs, React Native PWA, Javascript, AWS Cloud Services.

- Deep understanding of technologies, high level design, low level design in a secure, scalable and available set-up.

- Deep understanding & expertise with highly transactional, large relational and complex systems.

- Hands-on experience in system design, architecture or developing distributed systems.

- Should be good in writing code keeping scalability, flexibility and monitoring at center.

- Good understanding of source control tools GIT, Jira and Bitbucket, code reviews etc.

- Preferable experience in Django and Laravel frameworks, but not limited to these only.

- Experience in the development of robust and scalable Rest APIs and APIs testing tools such as postman etc.

- Experience in micro service-based development would be a plus.

- Experience in queuing systems such as rabbitMQ, Active MQ would be a plus.

- Experience in AWS cloud services.

- Experience and understanding of CI/CD pipeline.

- Good analytical and communication skills.

- Candidates from the fintech domain would be preferred (Payments/ Banking/ Wallets/ Insurance/ Financial Markets).

About Us :

- We are a consumer lending fintech start-up on a mission to provide Fair Finance to Everyone. We have raised $15 million in debt and equity funding from leading angels that have previously backed Ola, Oyo, Myntra, Uniphore and 1mg as well as marquee NBFCs.

- Our loans are originated in partnership with 1000+ merchants who are present in over 80 cities -

- Leading healthcare chains: Indra IVF, Partha Dental, VLCC

- Home improvements: Asian Paints, Design Cafe, @home by Nilkamal

- Education : upGrad, Toppr, Board Infinity, Career Point, Bansal Learning, Miles Education E-Bikes - Ampere, Hero Electric, Lectrix, Benlng

- Our founding team has worked at fintech companies in London where they won a Banking Technology Award for Best Mobile Initiative as well as Indian FinTechs such as Coverfox and Liquiloans.

- The team has extensive experience in credit, investment banking and vendor management. They have graduated from London Business School, Northwestern University (USA), and attained the CFA charter.

Experience :  Minimum 1 year to 2 years experience required.

Education: Any Engineering Graduate

Work Location:  Anywhere in India (Remote Work)

Job Requirements:

• 1+ years of professional experience in Information Technology field as Front End Developer
• Strong experience in HTML, CSS, Java Script, JQuery and Bootstrap
• Knowledge of formal methods and techniques in software development
• Experience / Knowledge in the following technologies/languages/libraries/frameworks:
• Exposure server side programming using Python / PHP / Java / C#
• Experience with Version Control Software (GIT)
• Ability to work independently and direct a team of any size (small to medium or large)
• Excellent written and oral communication skills

If the above assignment and work practice are exciting you, then apply.  We will invite video call meeting for shortlisted candidates after assessment.

• Must have B.E. or B.Tech in any stream (Mechanical/Automobiles preferable)
• Looking for sales executives with an entrepreneur mindset. 
• Excellent communication
• Dynamic to work on different ideas,
• Demonstrated ability to collaborate with a distributed sales team
• Promotes a strong sense of urgency for reaching goals and key deliverables.
• Acts without being told what to do. Brings new ideas to the company