DevOps Engineer

Salesforce DevOps/Release Engineer

Resource type - Salesforce DevOps/Release Engineer

Experience - 5 to 8 years

Norms - PF & UAN mandatory

Resource Availability - Immediate or Joining time in less than 15 days

Job - Remote

Shift timings - UK timing (1pm to 10 pm or 2pm to 11pm)

Required Experience:

• 5–6 years of hands-on experience in Salesforce DevOps, release engineering, or deployment management.
• Strong expertise in Salesforce deployment processes, including CI/CD pipelines.
• Significant hands-on experience with at least two of the following tools: Gearset, Copado,Flosum.
• Solid understanding of Salesforce architecture, metadata, and development lifecycle.
• Familiarity with version control systems (e.g., Git) and agile methodologies

Key Responsibilities:

• Design, implement, and manage CI/CD pipelines for Salesforce deployments using Gearset, Copado, or Flosum.
• Automate and optimize deployment processes to ensure efficient, reliable, and repeatable releases across Salesforce environments.
• Collaborate with development, QA, and operations teams to gather requirements and ensurealignment of deployment strategies.
• Monitor, troubleshoot, and resolve deployment and release issues.
• Maintain documentation for deployment processes and provide training on best practices.
• Stay updated on the latest Salesforce DevOps tools, features, and best practices.

Technical Skills:

• Deployment ToolsHands-on with Gearset, Copado, Flosum for Salesforce deployments
• CI/CDBuilding and maintaining pipelines, automation, and release management
• Version ControlProficiency with Git and related workflows
• Salesforce PlatformUnderstanding of metadata, SFDX, and environment management
• Scripting
• Familiarity with scripting (e.g., Shell, Python) for automation (preferred)
• Communication
• Strong written and verbal communication skills

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.

Certifications:

Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I/II) are a plus.

Experience with additional DevOps tools (Jenkins, GitLab, Azure DevOps) is beneficial.

Experience with Salesforce DX and deployment strategies for large-scale orgs. 

👉 TL; DR: We at Sarva Labs Inc., are looking for Site Reliability Engineers with experience to join our team. As a Protocol Developer, you will handle assets in data centers across Asia, Europe and Americas for the World’s First Context-Aware Peer-to-Peer Network enabling Web4.0. We are looking for that person who will take over the ownership of DevOps, establish proper deployment processes and work with engineering teams and hustle through the Main Net launch.

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What you'll do 🛠

• You will take over the ownership of DevOps, establish proper deployment processes and work with engineering teams to ensure an appropriate degree of automation for component assembly, deployment, and rollback strategies in medium to large scale environments
• Monitor components to proactively prevent system component failure, and enable the engineering team on system characteristics that require improvement
• You will ensure the uninterrupted operation of components through proactive resource management and activities such as security/OS/Storage/application upgrades

You'd fit in 💯 if you...

• Familiar with any of these providers: AWS, GCP, DO, Azure, RedSwitches, Contabo, Redswitches, Hetzner, Server4you, Velia, Psychz, Tier and so on
• Experience in virtualizing bare metals using Openstack / VMWare / Similar is a PLUS
• Seasoned in building and managing VMs, Containers and clusters across the continents
• Confident in making best use of Docker, Kubernetes with stateful set deployment, autoscaling, rolling update, UI dashboard, replications, persistent volume, ingress
• Must have experience deploying in multi-cloud environments
• Working knowledge on automation tools such as Terraform, Travis, Packer, Chef, etc.
• Working knowledge on Scalability in a distributed and decentralised environment
• Familiar with Apache, Rancher, Nginx, SELinux/Ubuntu 18.04 LTS/CentOS 7 and RHEL
• Monitoring tools like PM2, Grafana and so on
• Hands-on with ELK stack/similar for log analytics

🌱 Join Us

• Flexible work timings
• We’ll set you up with your workspace. Work out of our Villa which has a lake view!
• Competitive salary/stipend
• Generous equity options (for full-time employees)

• 3-6 years of relevant work experience in a DevOps role.
• Deep understanding of Amazon Web Services or equivalent cloud platforms.
• Proven record of infra automation and programming skills in any of these languages - Python, Ruby, Perl, Javascript.
• Implement DevOps Industry best practices and the application of procedures to achieve a continuously deployable system
• Continuously improve and increase the capabilities of the CI/CD pipeline
• Support engineering teams in the implementation of life-cycle infrastructure solutions and documentation operations in order to meet the engineering departments quality and standards
• Participate in production outages and handle complex issues and works towards resolution

Specific responsibilities commensurate with experience and include:

• Ability to react quickly and effectively to identify and resolve issues that heavily impact CI/CD system (immediate mitigation of impact, long-term resolution including strategies for risk mitigation/monitoring/alert for proactive resolution of potential future occurrences)
• Design, develop, unit test, and implement build automation scripts including environment configuration validation processes
• Automate and improve development process by evaluation and introduction of new tools and scripts, and manage their life cycle and validation
• Determine branching strategy and maintain branches for various components, products, and product lines
• Come up with solutions to open-ended problems that focus on workflow improvements for the Software department
• Address issues with well-defined requirements efficiently; come up with short-term and long-term solutions and staged deployment strategies
• Self-driven-- takes action to move tickets from start to completion with minimal oversight
• Ability to communicate with and consider perspectives of stakeholders including but not limited to: IT, software development, verification
• Ability to break down a problem into smaller components and solve them in a logical, controlled, clearly explainable approach
• Lead the creation and maintenance of a pre-production environment as a testbed for build process improvements and changes before deployment to the production environment
• Gather metrics via direct input, data based on analysis of developer working habits analysis and pain points to assess current state and areas requiring further improvement
• Define chain of communication and immediate paths of action in the case of a build fault state
• Ability to work within constraints of the internal network without access to commercial cloud solutions
• Create metrics that define ‘efficiency’ and ‘reliability’ in measurable terms, and track them
• Perform static code and security analysis
• Design and execute unit tests and perform code coverage analysis
• Able to work in Agile development team environment

• Bachelor’s degree (or higher) in Electrical Engineering, Computer Engineering, Computer Science or equivalent
• 6+ years (minimum) experience handling Build, Release, and Deployment of software on Windows and/or Linux environments (on-premise)
• Experience with the development and deployment of CM processes and tools
• Build automation for .NET using TeamCity (Jenkins is an asset)
• Scripting languages: Windows batch scripting, Powershell, Ant/NAnt
• Source control systems usage, branching strategies, and workflow (Git preferred, Subversion)
• 6+ years of hands-on programming experience with C# and .NET (both Framework and Core)
• Troubleshooting and debugging-- what information to gather when there are issues with CI/CD system, and how to gather it (i.e., analyzing network communication? Windows crash dumps, java logs, etc.)
• 6+ years (minimum) in web/desktop application software development experience
• Excellent problem solving, critical and analytical thinking
• Strong team player who understands SDLC and QA methodologies
• A professional, results-oriented individual with a high degree of self-motivation
• Excellent written and verbal communication skills and the ability to coordinate work/activities with multiple software/IT teams
• Working with virtual machines and build management on virtual machines (VMware preferred).
• Managing configurations for multiple build environments
• OS administration and scripting experience (Windows is a must, Linux desired)
• Experience with test automation tools (NUnit, customer inhouse frameworks) and strategies is an asset
• Creation and maintenance of monitoring and alert systems (Zabbix)
• Familiarity with databases (SQL-based) - create, modify, optimize (via script)
• Data and metrics gathering, aggregation, and reporting
• Experience with work management and documentation tools: JIRA and Confluence

• Designing and building infrastructure to support AWS, Azure, and GCP-based Cloud services and infrastructure.
• Creating and utilizing tools to monitor our applications and services in the cloud including system health indicators, trend identification, and anomaly detection.
• Working with development teams to help engineer scalable, reliable, and resilient software running in the cloud.
• Participating in on-call escalation to troubleshoot customer-facing issues
• Analyzing and monitoring performance bottlenecks and key metrics to optimize software and system performance.
• Providing analytics and forecasts for cloud capacity, troubleshooting analysis, and uptime.

• Should have strong experience of a couple of years, in leading DevOps team and planning, defining DevOps roadmap and executing as per the same along with the team 
• Familiarity with AWS cloud and JSON templates, Python, AWS Cloud formation templates
• Designing solutions using one or more AWS features, tools, and technologies such as EC2, EBS, Glacier, S3, ELB, CloudFormation, Lambada, CloudWatch, VPC, RDS, Direct Connect, AWS CLI, REST API
• Design and implement system architecture with AWS cloud - Develop automation scripts, ARM templates, Ansible, Chef, Python, Powershell Knowledge of AWS services and cloud design patterns- Knowledge on Cloud fundamentals like autoscaling, serverless
• Have experience with DevOps and Infrastructure as Code: AWS environment and application automation utilizing CloudFormation and third-party tools. CI/CD pipeline setup utilizing
• CI experience with the following is a must: Jenkins, Bitbucket/GIT, Nexus or Artifactory, SonarQube, WireMock or other mocking solution 
• Expert knowledge on Windows/Linux OS/Mac with at least 5-6 years of system administration experience
• Should have strong skills in using JIRA build tool
• Should have knowledge in managing the CI/CD pipeline on public cloud deployments using AWS
• Should have strong skills in using tools like Jenkins, Docker, Kubernetes (AWS EKS, Azure AKS), and Cloudformation.
• Experience in monitoring tools like Pingdom, Nagios, etc.
• Experience in reverse proxy services like Nginx and Apache
• Desirable experience in Bitbucket with version control tools like GIT/SVN
• Experience of manual/automated testing desired application deployments
• Experience in database technologies such as PostgreSQL, MySQL
• Knowledge of helm and terraform

Are you the one? Quick self-discovery test:

1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?

Your bucket of undertakings:

This position will be responsible to consult with clients and propose architectural solutions to help move & improve infra from on-premise to cloud or help optimize cloud spend from one public cloud to the other.

1. Be the first one to experiment on new-age cloud offerings, help define the best practice as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels.
2. Continually augment skills and learn new tech as the technology and client needs evolve
3. Use your experience in the Google cloud platform, AWS, or Microsoft Azure to build hybrid-cloud solutions for customers.
4. Provide leadership to project teams, and facilitate the definition of project deliverables around core Cloud-based technology and methods.
5. Define tracking mechanisms and ensure IT standards and methodology are met; deliver quality results.
6. Participate in technical reviews of requirements, designs, code, and other artifacts
7. Identify and keep abreast of new technical concepts in the google cloud platform
8. Security, Risk, and Compliance - Advise customers on best practices around access management, network setup, regulatory compliance, and related areas.

Accomplishment Set 

• Passionate, persuasive, articulate Cloud professional capable of quickly establishing interest and credibility 
• Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.
• Strong service attitude and a commitment to quality.
• Highly organised and efficient.
• Confident working with others to inspire a high-quality standard.

Experience :

• 4-8 years experience in Cloud Infrastructure and Operations domains
• Experience with Linux systems and/OR Windows servers
• Specialize in one or two cloud deployment platforms: AWS, GCP
• Hands on experience with AWS services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine, API Gateway, AppSync and ServiceMesh)
• Experience in one or more scripting language-Python, Bash
• Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios
• Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)
• DevOps Technologies (AWS DevOps, Jenkins, Git, Maven)
• Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef, Packer
• Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)

Education :

1. Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
2. To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives those fancy degrees!
3. 3-8 years of experience with hands-on experience in Cloud Computing (AWS/GCP) and IT operational experience in a global enterprise environment.
4. Good analytical, communication, problem solving, and learning skills.
5. Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.

Job Description

We are looking to add DevOps Engineer to the Infra team. 

Roles & Responsibilities

What you do :

• Developing automation for the various deployments core to our business
• Documenting run books for various processes / improving knowledge bases
• Identifying technical issues, communicating and recommending solutions
• Miscellaneous support (user account, VPN, network, etc)
• Develop continuous integration / deployment strategies
• Production systems deployment/monitoring/optimization

• Management of staging/development environments

What you know :

• Ability to work with a wide variety of open source technologies and tools
• Ability to code/script (Python, Ruby, Bash)
• Experience with systems and IT operations
• Comfortable with frequent incremental code testing and deployment
• Strong grasp of automation tools (Chef, Packer, Ansible, or others)
• Experience with cloud infrastructure and bare-metal systems
• Experience optimizing infrastructure for high availability and low latencies
• Experience with instrumenting systems for monitoring and reporting purposes
• Well versed in software configuration management systems (git, others)
• Experience with cloud providers (AWS or other) and tailoring apps for cloud deployment

• Data management skills

Education :

• Degree in Computer Engineering or Computer Science
• 1-3 years of equivalent experience in DevOps roles.
• Work conducted is focused on business outcomes
• Can work in an environment with a high level of autonomy (at the individual and team level)

• Comfortable working in an open, collaborative environment, reaching across functional.

Our Offering :

• True start-up experience - no bureaucracy and a ton of tough decisions that have a real impact on the business from day one.

• The camaraderie of an amazingly talented team that is working tirelessly to build a great OS for India and surrounding markets.

Perks :

• Awesome benefits, social gatherings, etc.
• Work with intelligent, fun, and interesting people in a dynamic start-up environment.

Eligibility

B.Tech/M.Tech/B.E

Company Introduction

Established in May 2015, Indus OS is a homebred system apps company, building India’s only content and commerce platform for users to discover and consume digital content & services in the language of their choice. With a vision of digitally connecting 1 Billion Indians, Indus OS is constantly striving to adapt its existing portfolio (App Store, Minus One Screen, Keyboard, Messenger, etc) by introducing new features to enrich the user experience in their native language.
Currently, Indus OS has a user base of over 12+ Million on the back of 10+ smartphone brand partnerships with leading OEMs such as Samsung, Gionee, iTel, Micromax, Intex, Karbonn, and others. The Indus platform is available in English & 23 Indian regional languages and is intended to digitally connect the next 1 billion people in the emerging markets.