Incident Response Lead
at A digital cyber security company presence across Globe.
Data AnalyticsJob Summary:
The Incident Response (IR) Lead manages a team of experts with diverse skill setsincluding Security Operations Center (SOC), Forensics, and technical Subject Matter Expert (SME) advisory. The IR Lead is specifically tasked with managing all aspects of an Incident Response engagement to include incident validation, monitoring, containment, log analysis, system forensic analysis, and reporting. The Incident Response Lead is also responsible for building the relationship with the client and client’s counsel and ensuring the engagement’s objectives and expectations are met and executed successfully as documented in the statement of work. You will leverage a solid foundation of technical expertise in Cybersecurity, Incident Response, and Digital Forensics to successfully execute your responsibilities.
ROLES AND RESPONSIBILITIES
· Accurately collects information from the client concerning the incident to include but not be limited to the client’s environment, size, technology, and security threats. In addition, the IR Lead is responsible for capturing all client’s expectations and objectives throughout the engagement to ensure successful delivery.
· The main point of contact manages and participates in all communications with the client and the client’s counsel during the engagement. The IR Lead sets the cadence for communications.
· Management and Coordination of all technical efforts for the IR engagement to drive the process forward through; tool deployment, ransomware decryption, restoration, and recovery efforts, system rebuilds, system, application, and network administration tasks.
· Coordinates with the Ransom Specialist when ransom negotiations are needed. Ensures updates regarding ransom status are delivered to the client and counsel in a timely fashion.
· Manages and coordinates the onsite efforts with the Onsite Lead or team ensuring they understand and can execute the objectives for the onsite work. Additional responsibilities with onsite efforts include ensuring communications are frequent and getting the daily onsite update communicating these back to the IR Director and/or IR Ops Associate for their Tiger Team.
· Ensures the Forensic Lead is coordinating the collection of data necessary for the investigation.
· Ensures SentinelOne is deployed on time and adding value.
· Communicates with sales when appropriate for SentinelOne, provide client contact.
· Communicates in tandem with the Forensic Lead pertinent findings to the client during the investigation.
· Follows up with the SOC Lead on SentinelOne alerts and encourages/coordinates client participation with the product.
· Accountable for final report review, ensuring the report is accurate, professional, and meets the objective of client counsel.
· Other duties as assigned.
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified.
Role Description : Skills & Knowledge
1. Experience leading scoping calls
2. Strong background and practical hands-on experience with Windows or Linux System and Network Administration, Security DevOps, Incident Response and Digital Forensics, or Security Engineering
3. Practical experience performing in a functional role including but not limited to one or more of the following disciplines: computer forensics, Incident Response, data analytics, Security Operations, and Engineering, Digital Investigations
4. Possesses strong verbal and written communication skills
JOB REQUIREMENTS
· Bachelor's degree in Computer Science, Computer Engineering, Information Assurance, Forensic Sciences, or related technical field; Graduate degree preferred
· 10+ years experience leading full-cycle incident response investigations and communicating with the client/counsel/carriers
· Must be eligible to work in the US without sponsorship
WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job.
PHYSICAL DEMANDS
· No physical exertion is required.
· Travel within or outside of the state.
· Light work: Exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force as frequently as needed to move objects.
Shubham Vishwakarma
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- 7+ years of product management experience, of which 2+ years in healthcare, pharmaceutical, life sciences, or AdTech domains
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- Hands-on experience collaborating with engineering, data science, design, supply teams, and demand-side teams on parallel product initiatives
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- HealthTech exposure is a must (current or past experience)
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- CV Attachment is mandatory
- What is your preferred location — Noida or Mumbai?
- If you’re based in Mumbai, are you comfortable traveling to the Noida office for one week each month?
- Are you available for an in-person interview for one of the rounds?
- Which HealthTech company(ies) you have worked for?
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We are seeking a visionary and technically savvy Principal Product Manager to lead the strategy, development, and growth of our Identity Resolution products, including the HCP Graph, probabilistic and deterministic identity solutions, and data partner integrations. This role sits at the intersection of data, product, and healthcare advertising, giving you the opportunity to shape how company identifies, unifies, and activates HCP audiences across the ecosystem. You will define the future of identity in healthcare marketing and play a pivotal role in building products that maximize both privacy compliance and advertiser ROI.
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Product Strategy & Vision:
- Define and evangelize the vision for company's identity resolution products and HCP data graph.
- Build a product roadmap that balances technical innovation, market differentiation, and business impact.
- Conduct competitive research and explore emerging identity technologies to ensure company remains at the cutting edge of HCP data solutions.
Product Development & Execution:
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- Author high-quality PRDs, user stories, and acceptance criteria, ensuring clarity for cross-functional teams.
- Drive integration strategy with data partners, DSPs, and other activation channels to expand company's reach and addressability.
Data & Privacy Expertise:
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- Ensure high identity match rates, data quality, and robust governance frameworks.
- Explore advanced techniques such as probabilistic linking, email-based resolution, and graph modeling to continuously improve audience unification.
User Experience & Enablement:
- Collaborate with UX designers to simplify complex workflows for internal teams and clients managing HCP audiences.
- Provide clear product documentation, training, and enablement materials to maximize adoption.
Performance & Optimization:
- Define metrics for success (match rate, segment addressability, HCP coverage, platform adoption) and continuously optimize solutions.
- Use data-driven insights to iterate on products, identify gaps, and enhance identity resolution accuracy and reliability.
Ideal Candidate
- Bachelor’s or Master’s in Computer Science, Engineering, Data Science, or related field.
Experience:
- 7+ years in product management, with significant experience owning data-centric products, preferably identity resolution, CDPs, DMPs, or large-scale data systems in AdTech/MarTech.
- Proven track record in data integration, audience unification, or identity resolution products.
Skills & Expertise:
- Strong knowledge of identity systems: deterministic and probabilistic matching, identity graphs, email-based resolution, hashed identifiers, device IDs, and consent management.
- Deep understanding of healthcare and HCP data ecosystems is a plus.
- Ability to translate complex technical solutions into clear product strategy and business impact.
- Exceptional stakeholder management, communication, and leadership skills.
- Strong analytical mindset with experience in SQL, data modeling, or analytics.
- Comfort operating in a fast-paced, high-growth environment and leading cross-functional initiatives.
Nice-to-Haves:
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Department: Operations / Customer Relations
Reports To: Director/MD
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We are looking for a Business Development Executive (BDE) who’s a fresher or having 5 years’ experience in IT (Information Technology) industry to establish and maintain long-term relationships with domestic as well as international clients. You will resolve any issues that arise to ensure clients are satisfied with our services. We are into Software Development, Website Development, Web Designing, Mobile Application Development, Digital Marketing & other services.
Softices is Urgently looking for Business Development Executive for the current vacancies we have. As this is an urgent requirement, so only interested candidates apply.
We don't just offer Job, but we offer Career growth.
Position: Business Development Executive
Experience: Fresher to 5 years in IT Industry
Salary: Don’t worry about it, if you have right skills.
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- Candidate should have prior Sales / BDE / BDM experience in the Software Development Company (Mobile & Web)
- Generating business through online freelancing portals like UpWork, GURU, Freelancer, etc.
- Candidate should know how to generate business through Social Networking sites like Facebook, LinkedIn etc.
- Must Exp. with bidding sites like Upwork, Guru, Lead generator, Calling, Drafting of proposals, Client interaction, Negotiation, also coordinate with technical team.
- Must be able to make proposals and replies to the leads.
- Must understand the running website /application development and must be able to explain those to the clients.
- Must have good Marketing skills, Expert in Social Media, Work individually & within the team.
- Market research about the client to be targeted.
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- Must have Experience with #UPWORK, #GURU, #PPH, #FIVER bidding portals.
- Must have expertise on LinkedIn.
- Strong Communication, Presentation Skills.
- Convincing, Negotiation skills.
- Must have knowledge into Lead Generation and closure.
- Must have experience with Client Communication and Team handling.
- Expertise on writing Business Proposals will be plus point.
- Project Management Skills.
- Qualification:
- Bachelor’s Degree or any relevant degree.
- Company Profile:
Greetings from Softices Consultancy Pvt. Ltd.!!
We are leaders in Digital Services having a global client base and striving to create the firm of the future. We believe that bringing together People, Business & Technology is the way forward. At SOFTICES, we take an innovation-led approach to help clients "imagine and invent" their future and we combine our capabilities to invent, develop, and deliver disruptive innovations for clients, and to scale them faster.
SOFTICES provides a wide array of scalable, flexible, strategic and end to end software development and support services. Our expertise is in customized Mobile and Web solutions, Enterprise Application Management and Infrastructure Management.
- Benefits @Softices:
- 5 days working.
- No Bond System.
- 18 Paid leaves + 10 Holidays.
- Medical Insurance.
- On time Salary.
- Flexible Office Timings.
- Celebrations – Birthday, Festivals, Events, Picnics, Movies, Dinner etc.
- Technical Growth (Knowledge Sharing Program) to learn new things.
- Paid Subscriptions of Channels.
- Games Indoor & Outdoor.
- Team and Company Dinner.
Location: Mota Varachha, Surat, Gujarat.
No. of Openings: Always open for the right candidate.
Other Information:
Company Website: https://softices.com/">https://softices.com/
Company Location: https://g.page/softices?share
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon