DevOps Intern

Description

SRE Engineer

Role Overview 

As a Site Reliability Engineer, you will play a critical role in ensuring the availability and performance of our customer-facing platform. You will work closely with DevOps, DBA, and Development teams to provision and maintain infrastructure, deploy and monitor our applications, and automate workflows. Your contributions will have a direct impact on customer satisfaction and overall experience.

Responsibilities and Deliverables

• Manage, monitor, and maintain highly available systems (Windows and Linux)

• Analyze metrics and trends to ensure rapid scalability.

• Address routine service requests while identifying ways to automate and simplify.

• Create infrastructure as code using Terraform, ARM Templates, Cloud Formation.

• Maintain data backups and disaster recovery plans.

• Design and deploy CI/CD pipelines using GitHub Actions, Octopus, Ansible, Jenkins, Azure DevOps.

• Adhere to security best practices through all stages of the software development lifecycle

• Follow and champion ITIL best practices and standards.

• Become a resource for emerging and existing cloud technologies with a focus on AWS.

Organizational Alignment

• Reports to the Senior SRE Manager

• This role involves close collaboration with DevOps, DBA, and security teams.

Technical Proficiencies

• Hands-on experience with AWS is a must-have.

• Proficiency analyzing application, IIS, system, security logs and CloudTrail events

• Practical experience with CI/CD tools such as GitHub Actions, Jenkins, Octopus

• Experience with observability tools such as New Relic, Application Insights, AppDynamics, or DataDog.

• Experience maintaining and administering Windows, Linux, and Kubernetes.

• Experience in automation using scripting languages such as Bash, PowerShell, or Python.

• Configuration management experience using Ansible, Terraform, Azure Automation Run book or similar.

• Experience with SQL Server database maintenance and administration is preferred.

• Good Understanding of networking (VNET, subnet, private link, VNET peering).

• Familiarity with cloud concepts including certificates, Oauth, AzureAD, ASE, ASP, AKS, Azure Apps, 

Load Balancers, Application Gateway, Firewall, Load Balancer, API Management, SQL Server, Databases on Azure

Experience

• 7+ years of experience in SRE or System Administration role

• Demonstrated ability building and supporting high availability Windows/Linux servers, with emphasis on the WISA stack (Windows/IIS/SQL Server/ASP.net)

• 3+ years of experience working with cloud technologies including AWS, Azure.

• 1+ years of experience working with container technology including Docker and Kubernetes.

• Comfortable using Scrum, Kanban, or Lean methodologies.

Education

• Bachelor’s Degree or College Diploma in Computer Science, Information Systems, or equivalent 

experience.

Additional Job Details:

• Working hours: 2:00 PM / 3:00 PM to 11:30 PM IST

• Interview process: 3 technical rounds

• Work model: 3 days’ work from office

Job Title: Team Leader – Operations

Location: Mohali / Karnal

Shift: Morning / Evening / Night

Experience: 3+ Years in KPO / BPO / Service Industry

Languages: English & Punjabi

About the Role:

We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.

Key Responsibilities:

• Lead, mentor, and motivate a team to achieve operational goals.
• Monitor daily operations to ensure productivity, quality, and SLA adherence.
• Drive performance improvements using data and process-driven insights.
• Conduct team reviews, provide feedback, and create development plans.
• Handle escalations and ensure effective client communication.
• Ensure compliance with organizational policies and operational standards.

Skills & Requirements:

• Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
• Strong people management and problem-solving skills.
• Excellent communication in English & Punjabi.
• Proven ability to track and improve performance metrics.
• Flexible to work in rotational shifts (morning, evening, night).

What We Offer:

• Competitive salary with performance-linked growth.
• Exposure to a dynamic work environment.
• Opportunity to lead high-performing teams.

We are looking for an experienced and results-driven Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.  

Key Responsibilities:

- Drive franchise sales and onboard new franchise partners across India.  

- Present the franchise model and conduct multiple meetings to close deals.  

- Handle end-to-end legal documentation and ensure timely agreement signings.  

- Manage complete setup of franchise stores, ensuring seamless execution.  

- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.  

- Collaborate with the marketing team to align franchise sales efforts with promotional activities.  

- Provide regular progress reports to the Chief Executive Officer.  

- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.  

Qualifications & Skills:

- Proven experience in franchise sales or a similar role.  

- Strong understanding of franchise models, ROI, and break-even analysis.  

- Excellent communication, negotiation, and relationship-building skills.  

- Proficiency in handling legal documentation and agreements.  

- Ability to work under pressure and achieve sales targets.  

- Willingness to travel extensively.  

- Strong organizational and project management abilities.

Location: Bangalore, Mumbai, Hyderabad, Pune, Delhi

Responsibilities :

● Build and nurture high performing teams of skilled software engineers. Find and hire top talent for your team

● Work closely with your team providing continuous feedback to raise the bar

● Shape team goals by developing a deep understanding of our business processes and success criteria

● Develop and execute a long-term product roadmap and architecture while balancing short term commitments

● Work closely with the team to architect and develop the best technical design and approach to solve complex problems.

● Take the accountability of the overall health of the products you build, and predictability of the deliverables of your team

● Effectively partner with engineering, product and business stakeholders across the organization to co-define and deliver on own and team goals

What are we looking for ?

● Bachelors or Masters Degree in Computer Science or a related field from a college of repute

● 8 to 14 years of industry experience in software engineering with 2 to 3 years of experience of directly managing a team of software engineers

● Prior experience in established start-ups would be preferred

● Experience with object-oriented design and languages

● Track record of building and delivering mission critical, 24x7 production software systems

● Experience architecting systems on AWS platform a strong plus

● Be able to deal with ambiguity and independently drive, design, and implement large scale software solution

● Proven track record of taking ownership and driving results on technical projects

● Ability to handle multiple competing priorities in a fast-paced environment

● Technical aptitude to quickly grasp complex technical issues and communicate directly with technical and non-technical teams

● Knowledge of professional software engineering practices and best practices for the full software development life cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and operation

About The Opportunity:

At Tact.ai, we build products that transform how users work by removing friction in their day-to-day lives. Instrumental in this goal of making software more human-friendly are Tact.ai Engineers. Do you relish the challenge of balancing user experience, technical details, optimization, security, and omnichannel and cross-platform extensibility? Are you obsessive about making the end-user experience better? Join the iOS team at Tact.ai.  

What You’ll Be Doing:

We are looking for an experienced iOS Engineer to make an immediate impact on our product team. We are a well-funded start-up with a world-class product and team and a growing customer base. Some of your main responsibilities include:  

·   Partner with product management, program

management, QA, and other stakeholders to define requirements, scope projects, and ship products in rapid, iterative cycles 

·   Design, implement and maintain highly complex systems and subsystems. 

·   Deliver high-quality products in a fast-paced environment with shifting priorities. 

·   Troubleshoot, debug and optimize existing applications. 

·   Continuously improve the development system and processes 

What You Should Have :

·      Excellent knowledge of data structures and algorithms

·      You have 5 - 9 years of relevant iOS experience and are proficient in Swift and Objective C 

·      You have working knowledge of UIKit, Core Data, Auto

layout and GCD 

·       You are thorough with CS fundamentals like Data Structures & Algorithms, relational databases, multithreading, and concurrency 

·       You have a solid understanding of the full life-cycle of mobile app development, testing, and deployment to the app store, with at least 1 app published on the app store 

·       You are an efficient multi-tasker, able to

smoothly transition between features, bugs, projects, and languages, without breaking a sweat 

·       You are an advocate of clean code and an expert in writing maintainable and reusable design components 

·       You enjoy working with a small, fast-paced,

self-driven team and relish the challenge of going above and beyond the call of duty.

Bonus Points:

·      Sqlite or other relational databases

·      Salesforce

·      Git

·      Start-up experience

About Us:

Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software. Our AI-powered engagement platform empowers field teams to work with their customers in new ways to drive better outcomes. Tact.ai is headquartered in Silicon Valley and is backed by some of the world’s leading firms in venture capital, technology, and healthcare and life sciences, including Microsoft’s venture fund M12, Salesforce Ventures, Novartis, Lilly, and McKesson Ventures.

Explore more:

Website: https://tact.ai | LinkedIn: https://www.linkedin.com/company/tact.ai/

Quick response:

Email your resume to careers-india(at)tact.ai

● .NET Experience - Min. 5 yrs

● Must have 4+ Yrs of experience in .Net with C#

● Must have 2+ Yrs of experience in Asp.Net Core framework

● Must have good knowledge of RDBMS Database (SQL server) Others (Skills & Experience),

● Preference will be given to those candidates having frontend framework experience such as Angular

● Technical skills: Windows, IIS, Design Patterns, OOPS, Version Control

● Must have an understanding of OOPs concepts.

● Must have worked on a Sql Server database.

● Passionate about Digital Learning based Software Development

● Very good attitude

● Willingness to take ownership

● Good communication

● Ability to perform under pressure

● Nice to have EdTech Experience and Knowledge

● Preferable Clever /OneRoster and LTI knowledge SKILLS:

● Should have worked in a Product organization

● Ability to design applications around natural user interfaces.

● Ability to understand business requirements and translate them into technical requirements

● A knack for benchmarking and optimization

● Proficient understanding of code versioning tools, such as Git

● Familiarity with continuous integration RESPONSIBILITIES:

● Design, build and maintain high performance, reusable, and reliable code

● Code Review

● Technical solutioning

● Translate designs and wireframes into high-quality code

● Ensure the best possible performance, quality, and responsiveness of the application

● Identify and correct bottlenecks and fix bugs

● Help maintain code quality, organization, and automatization

Job Description :

• 3 or more years of experience of server side web systems engineering and middleware in a project services or product engineering organisation
• Hands-on development experience using JavaScript on the Server Side with Node.js and associated frameworks
• Published sites/systems that are now online
• Self motivation and ability to manage your own time to get the job done at the high international quality levels we expect
• An engineering Degree in computer science or equivalent practical experience
• A solid understanding of networking, storage, operating/browser systems engineering as well as application/software systems performance optimisation and third party systems integration
• Hands on experience with Amazon Web Services
• Prior experience working within the Media, E-commerce, Telecommunications or similar large scale consumer facing industry