About the Role
As a Customer Success Manager at Loop, you will play a key role in driving customer goals, revenue expansion and product utilisation by ensuring the activation, engagement, success, retention, and growth of Loop’s key, enterprise or mid-market clients.
This role is focused on high-impact, high-value activities in all aspects of business development and retention.
What you would do:
- Develop a deep relationship with the customer and an understanding of their employee health to suggest specific Loop Health product features, interventions, and value propositions - map and build relationships with key stakeholders for your accounts to ensure they are engaged with us throughout the year
- Be a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefits
- Increase renewal rates, drive adoption and consumption, improve customer satisfaction, and work with our customers to generate new business (upsell and cross-sell)
- Learn about Health Insurance and Loop Health benefits so that you can articulate the value to existing and new customers - educate our clients about health benefits management and onboard them to our own dashboards and roster management tools
- Help execute and iterate the Loop Health onboarding experience to maximise client enrolment in our app and understanding of our benefits
- Be the customer’s voice within Loop Health providing feedback to our Product team to develop/identify new features
- Serve as the internal voice of the customer and advocate for our client's needs (services, support, product management, executive alignment)
- Be extremely process-driven and document notes, MoMs, RCAs and managing escalations with clients and driving them internally across different teams
- Manage and track ongoing roster management such as addition/deletion of employees on an ongoing basis and share active employee lists and premium consumed statements with clients on a recurring basis
- Define and measure leading indicators and calculate risk forecasts based on product adoption; close renewal, upsell, and cross-sell opportunities within assigned client accounts, in partnership with the sales team
- Identify opportunities for customer references, testimonials and case studies
- You may be required to travel on-demand to a customer site for short visits
What we are looking for:
- Minimum 5 years of experience in customer success serving enterprise customers with more than 1000 employees
- Experience working at an Insurance Broking Industry preferred.
- Has prior sales experience or feels comfortable selling
- Process-oriented and analytical
- Previous experience using CRM tools, ticketing software and other tech enablement preferred
- Advanced knowledge of Microsoft Excel and Word
- Passion for solving client challenges and commitment to client delight
- Proven ability to coach, mentor, and develop individual contributors
- Naturally curious, with excellent critical-thinking skills
Subodh Popalwar
Software Engineer, Memorres
About Sparklehood
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Company Description
YoHo Designs Pvt Ltd is a start-up interior design company located in Bengaluru. YoHo aims to provide affordable and durable solutions for every person's unique interior design preferences, reflecting creativity, and exceptional taste. Building a brand worth $100 million in only two years is our focus, and we have already succeeded in multiple businesses, such as hotel chains across Bengaluru, pubs, restaurants, automated laundry operations, and real estate. We aspire to grow to 100 employees with three experience centers in Bengaluru in the next year, with plans to expand into multiple new cities.
Role Description
This is a full-time on-site Senior Interior Design role located in Bengaluru. As a Senior Interior Designer at YoHo Designs Pvt Ltd, you will be responsible for overseeing the project's design phase, working with clients to understand their needs and create designs that meet them, and leading a team of junior designers. You will also be tasked with preparing and presenting design proposals, creating designs suitable for space planning, and conducting site visits to ensure proper alignment with design specifications.
Qualifications
- Bachelor's or Master's degree in interior design or architecture
- 2+ years of experience in an interior design role or similar position
- Expertise in utilizing design software like AutoCAD, SketchUp, and 3D Studio Max, as well as photography, verbal, and written communication skills
- Ability to multitask and manage multiple projects effectively, working autonomously as well as collaborating with others as a team
- Demonstrated ability to meet project deliverables on time and under budget while also maintaining client satisfaction
Qualification: MBA Marketing/ BBA/BBM or Equivalent Degree & Experience
Industry: Preferably User Experience (UX/UI), Digital Design, Software Development, IT Services, Advertising Agency or relevant domain
Primary Responsibilities
- Do market research, competitive analysis, Prospecting & client profiling.
- Data Mining: Finding & generating leads and converting them into the sale
- Manage end-to-end sales process, arrange and attend meetings and explore potential business opportunities.
- Strategically communicate, and circulate marketing & branding content
- Client relationship management & address their requirements on time to time basis
- Active involvement in project scoping, SLA compliance & timely invoice collection
- Handle company promotions & social media communications, PR & Press relationship
- Travel and attend networking events & client meetings.
- Training & nurturing peers
Skills Requirements
- Excellent Written & Verbal communication skills - English
- Extremely good at Client Presentation, Pitching & Negotiations
- Revenue Focused, Ability to meet financial goals
- Writing content on social media, blog, press etc.
- Time & Priority Management
- Knowledge of SEO, SMO and SEM is plus
- Familiar with IT terminology specifically in UI Design & Development Area.
Special Benefits
- Attractive incentives & timely recognition
- Collaborative & creative culture. A passionate team with diverse backgrounds & skills
- Exposure to various challenging opportunities & mentoring from seniors.
- Work with well respected & award-winning design studio
About HighLevel
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 300+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home
We encourage you to check out our youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the team
The Expansion Products team is responsible for driving volumetric & usage based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand.
The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses, Mobile Apps, etc.
Why should you join HighLevel?
HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel
- It’s never somebody else’s job
- We are passionately focused on adding value for our users
- We deliver fast using lean principles. We go to market in weeks instead of quarters
- A good idea always gets tested
- We take care of our team so our team can take care of our users
- We embrace that improvement is constant and iterative
- You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers
About the role
We are looking for an experienced software engineer with strong technical and communication skills who has developed full stack web apps, created solid APIs and beautiful interfaces for consuming them in user friendly apps. Focusing on details and well written self documented code are essential for this position. You can expect to collaborate with a solid team of designers, product managers, developers and testers on a daily basis.
Type - Full Time (Remote in India)
Your Responsibilities
- Responsible for developing backend services to provide SaaS subscription management and stripe integrations.
- Taking the lead in designing, developing and managing APIs, services that handle SaaS subscriptions management.
- Creating/customizing various components and web applications in Vue.js
- Work with a great team of developers, designers and QA testers.
- Reviewing, writing clean, tested, manageable code for services that scale to affect thousands of users everyday.
- Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
Your Core Skills
- Solid Experience in Full stack engineering with Node.js and modern Javascript frameworks like Vue.js[preferred], React.js, Angular.
- Proficient in dashboard development for various applications and should be comfortable understanding the flow of the software.
- Experience with relational/non-relational databases ex: MySQL / MongoDB / Firestore and have used them to build transactional systems.
- Hands-on experience in PHP and SOAP / REST-based Web Services development experience in a commercial environment
- Should have experience with web services standards and related technologies (XML, JSON, REST, SOAP).
- Ability to design and build web services, and integrations with third parties through API
- Proficient understanding of code versioning tools such as Git / SVN
Additional Skills
- Experience with GCP technologies
- Experience with Stripe integrations.
- Experience integrating Twilio / Plivo or similar APIs.
- Familiarity with banking / transactional applications.
- Client acquisition & servicing.
- Understanding of currency / equity / banking markets
- Sales & marketing of financial products / services
- Experience with selling of financial products / services will be preferred.
Job Role :
- Creating data base of potential clients
- Fixing meetings with prospective clients through cold calling or references
- Holding meetings with prospective clients and informing them about products / services offered.
- Responsible for overall Marketing and achieving annual budgets.
- Analyzing financials of prospective clients to gauge best alternatives and cost reduction
Any Graduate Any Graduate Job Description Counselling & providing information about various courses to the students/parents and guiding them about the best course which will be suitable for them. Increasing the Branch's admission count. Able to generate walk-ins from Database Calling. Monitoring and ensuring timely implementation of all Academics related activities. Scheduling and conducting Student and Parent Orientation Program. Being a Point of contact to address Parents / students queries, grievances and giving them the relevant support and best possible solution thus ensuring parents & students satisfaction. Ensuring timely completion of portion by adhering to the lecture & test timetable and coordinating with faculty members. Support Management by maintaining up-to-date records with regards to Enquiries, Admissions, Batches, etc. Managing the Branch honestly & setting high ethical standards for his/her team. Note : Salary will be negotiable as per the knowledge and experience Key Skills Decision Making, Good Communication, Problem Solver, Self Motivation, Team Leading
● Determines customers' needs and desires by specifying the research needed to obtain market information.
● Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.
● Assesses market competition by comparing the company's product to competitors' products.
● Provides source data for product line communications by defining product marketing communication objectives.
● Obtains product market share by working with the sales director to develop product sales strategies.
● Assesses product market data by calling on customers with field salespeople and evaluating sales call results.
● Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
● Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
● Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing.
● Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
● Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.
● Completes operational requirements by scheduling and assigning employees; following up on work results.
● Maintains product management staff by recruiting, selecting, orienting, and training employees.
● Maintains product management staff job results by counseling and disciplining employees;
planning, monitoring, and appraising job results.
● Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
● Contributes to team effort by accomplishing related results as needed.
Qualifications
● 3-8 years of overall experience depending on how fast you have grown in your career. We would be looking for evidence that your experiences are commensurate with the kind required from the person in this role.
● 2 years of prior product management experience preferably in an internet-based company which preferably is a best-in-class large company or a respected disruptor startup.
● A bachelor's degree or master's degree in a numerically inclined discipline such as Engineering, Economics, Commerce, Mathematics preferably from a premium institute.
● MBA degree from a premier institute and prior startup experience is preferred but not necessary
HR Coordinater (female only)
Casey Group, an Odisha based FMCG Company looking for experienced female human resources-cum-sales coordinators to manage their marketing strategies and policies.
What You Will Do:
As a HR Coordinator you will make your impact in the organization by supporting the recruiting program and sales team in the following ways:
Recruitments:
- Understanding defined market attributes to assist in developing recruiting and sales strategies for long term and sustained growth.
- To coordinate with the field sales staff regarding their daily work report and daily sales report.
- To motivate the field sales team to achieve their sales target.
- To help in day to day recruitment cycle through job postings, formulating HR policies, attendance management of the field sales team.
- To manage the payroll processing.
- Preliminary screening of resumes and conducting interview sessions of the sales force.
- To organize training and seminar sessions for the new joiners.
- To organize sales order and manage sales inventories of dealers, distributors and stockiest of the company.
- To perform other admin duties as and when required.
Qualifications:
Required:
- Education: MBA or Equivalent Degree with HR and marketing specialization.
- Experience Required: 1-2 yaers
Preferred Skills:
- She should be smart and presentable in approach.
- She should have knowledge on various job sites and postings.
- She should be a versatile and dynamic personality.
- She should have knowledge on sales coordination.
- She should be capable to manage and handle sales team sitting in the corporate office.
- She should have knowledge of payrolls, coordination, motivation and execution.
- She must be an MBA in HR & Marketing.
- She must be an experienced person having at least 1 year of experience.
- Must own a laptop of her own.
Location: Bhubaneswar, Odisha
Shift Timing: 9.30a.m. -6.30p.m.
CTC: upto 18k p.m.
Fulltime associate
Website: https://zenonco.io/
An entrepreneurial conference research and production company looking for an ambitious, dedicated and experienced Conference Manager to help grow both the conferences and the company.
We are looking for someone creative, organised and passionate about project management and events,who can plan an event from start to finish that exceed our expectations.
Key tasks and responsibilities:
- Development, production and delivery of projects from proposal to execution, on time, within budget, that exceed our expectations
- Coordinate all operations, from sourcing and negotiating with vendors and suppliers to venue searches and bookings
- Setting, communicating and maintaining timelines and priorities on every project
- Develop and maintain event databases, such as filtering and segmentation, with meticulous attention to detail
- Coordinate event logistics and collateral material design, production and distribution and maintain production schedules for event materials/collateral
- Communicating, maintaining and developing client and supplier relationships
- Perform general duties to support event planners, project managers and the Global Event team
- Analyse events portfolio and key performance areas and prepare event follow-up reports, identify areas to improve on for future events
- Montoring calendars and booking in meetings and calls for the management team
- Competitor research, analysis and reporting
·
Candidate requirements:
- Minimum 2-3 years minimum operational or project management experience from a B2B events/conference production company
- Graduated to degree level or equivalent in your chosen discipline, ideally Marketing, Social Sciences, Humanities, Languages or similar
- Fluent in written and spoken English
- Ability to work under pressure and meet demanding deadlines
- Ability to work independently and show a strong sense of initiative, taking ownership of key projects when required with a proactive attitude
- Ability to multitask, prioritise and be flexible is essential
- Works well as part of fast-paced team, prioritising effectively and managing workload
- Excellent IT skills - proficient in both Windows and Mac operating systems (i.e. PowerPoint, Keynote, Excel, Word, Outlook)
- Strong interpersonal and communication skills both verbal and written, able to successfully interact with all parts of the business and stakeholders at all levels
- Excellent organisational, analytical and administrative skills, meticulous attention to detail
- Flexible in approach and able to amend hours as required to suit business needs
- Adept at general administrative tasks like budgeting, data entry, and word processing
Follow CutshortSubodh Popalwar
Software Engineer, Memorres