CPA Account Manager

Telesales Executive

• Roles and Responsibilities

1. Follow and adapt the sales script and strategy to meet the needs of potential clients and optimize performance.

2. Engage with potential clients via phone to explain the benefits and features of our financial products.

3. Convert leads into sales by understanding client needs and offering suitable financial solutions.

4. Provide detailed and accurate information about our range of financial products, including trading services, NCDs, mutual funds, equities, and fixed deposits.

5. Guide clients through the process of investing in our financial products, ensuring all necessary documentation and procedures are handled correctly.

6. Assist clients with account setup, transactions, and any related queries.

7. Accurately maintain records of customer interactions, including feedback, orders, and queries.

8. lnform customers about new financial products, services, and promotions.

9. Meet or exceed weekly/monthly sales targets by developing and executing effective telesales strategies.

10. Continuously improve sales techniques and approaches based on performance metrics and feedback.

• Required Skills and Qualifications

1. Min. HSC passed

2. Previous experience of 2-5 years in a telesales or similar field.

3. Proficient in MS Office.

4. Excellent verbal and written communication skills.

• Benefits

1. Competitive salary upto 35,000 PM with attractive performance-based incentives.

2. Supportive work environment with ample opportunities for career growth and development.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

As a Digital Online Business Development Officer, you will be responsible for identifying business opportunities and developing strategies to generate revenue and grow the business through digital platforms. This is a full-time on-site role located in Mumbai Metropolitan Region, and you will be reporting directly to the Director of Business Development..

QUALIFICATION  ; ANY GRADUATE AND ABOVE

EXPERIENCE        ; 2 to 3 YEARS + in the same position

GENDER                : ANY

PACKAGE             : upto 30,000/- p.m. ctc

Job Description          

1.   To generate Online sales on amazon/Flipkart portal internationally .

About Us:

Founded in 2018, HighLevel Inc. is a B2B SaaS Platform catering to Marketing Agencies. We aim to provide a comprehensive solution for marketing agencies, offering cutting-edge tools and seamless client service. Our diverse clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center/Sales agencies, and freelancers. We serve various niches such as real estate, dental & medical, local businesses, e-commerce, professional, and field services.

Our platform encompasses a wide range of products, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, and more. Currently, we support over 20,000 agencies and 300,000 small & medium businesses. Our remote team of 500+ professionals operates across 15 nations.

About Role:

We are seeking a White Label Mobile App Account Specialist to join our team. In this role, you will be responsible for managing our White Label app deployments, setting up and maintaining clients Apple and Google Play store accounts, ensuring timely updates and maintaining a healthy relationship with these clients

Responsibilities:

• Own the whitelabel customer relationship for the lifetime of the customer
• Monitor new sale events and work with the customers to complete all prerequisites before initial deployment
• Proceed to initial deployment which includes
• Setting up access on apple / google accounts
• Setting up listing specifics
• Creating multiple security keys and putting them in the right systems in a secure and professional manner
• Provide exceptional IT support to end-users, troubleshooting and resolving technical issues during onboarding
• Work closely with developers, testers, and product owners to ensure smooth and efficient deployment of new app versions
• Get user feedback, and take appropriate actions to ensure user satisfaction
• Stay up-to-date with the latest app store guidelines and policies, and ensure compliance with them
• Provide regular reports on version updates and user feedback to the management team

Requirements:

• Bachelor's degree in computer science or a related field
• Experience with using multiple dashboards specifically for deployment on both iOS and Android platforms
• Strong proficiency with using MacOS and good task management and multitasking skills
• Strong ability to troubleshoot and resolve technical issues related to mobile app on the basis of support documentation
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Strong attention to detail and problem-solving skills
• Proficient in data entry and coordination of data across multiple data management systems.
• Proficient in managing Google Sheets
• Proven ability to work independently as well as in a team

If you have a passion for exceptional IT support, and building and maintaining meaningful and productive relationships with customers, we encourage you to apply for this exciting opportunity as a White Label Mobile App Account Specialist.

Interested candidates should be ok with Rotational Shifts.

This role is 100% remote for residents of India.

EEO Statement:

At HighLevel we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing awesome service to our clients and learning from one another along the way!

What you need to have:

Responsibilities:

• Translate designs and wireframes into high-quality code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.

Requirements:

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.
• Familiarity with RESTful APIs to connect Android applications to back-end services. 
• Strong knowledge of Android UI design principles, patterns, and best practices
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Understanding of Google's Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration & Application Bundle Kotlin, Java
• Key requirements: Android SDK, Android UI, Core Java, Gradle, Kotlin.

• Own and implement features used by large customers like Truecaller, Mozilla, Zomato, Netflix, etc.
• Performance, Security and Usability goals are in DNA.
• Full ownership and accountability of Microservices which includes day-to-day operations and maintenance.
• Business and technical Metric definitions and reviews.
• Drive CI & CD Evaluate technologies and development stacks for API-based platform which scales to 100,000 transactions per second.
• Perform push-button deployments of any version of the software to any environment on demand.
• Design and build web apps that are scalable and puts user experience front and center.
• Develop modular UI components for company-wide reuse.
• Evolve a common design language for UI across apps.
• Establish and advocate front-end coding guidelines.
• Meld UX and great-looking UI while keeping excellent code quality.
• Own end-to-end life cycle of the product from requirement analysis, design, development, test, release, and maintenance.
• Develop reusable tools/libraries
• Identify opportunities for automation and collaboration points.
• Continuously improve cycle time, throughput, and code quality.
• Continuously improve value-adding-activities/non-value-adding activities ratio.

• 4 - 6 years of experience in large-scale distributed systems.
• Proficient in Python/Golang/Java/ http://node.js/">Node.js 
• Understanding of CSS, Advanced Javascript, http://vue.js/">Vue.js, http://react.js/">React.js, and other web technologies.
• Understanding of Rest based API Architecture
• Writing high-performance, reliable and maintainable code.  
• Excellent microservices pattern understanding.  
• Ability to define cross-core contracts and bring them to closure through collaboration.
• Good knowledge of database structures, theories, principles, and practices.  
• Experience working with AWS components [EC2, S3, RDS, SQS, ECS, Lambda].
• Analytical and problem-solving skills  
• Good aptitude in multi-threading and concurrency concepts.  
• Working knowledge of Git and proficiency with at least one build server: Jenkins/Travis/Bamboo.
• Good to have a telecom background

RESPONSIBILITIES:

Program daily in Node.JS, Angular2+/React JS, Express, Bootstrap, MongoDB and others.

Build web-based and mobile-first front-end GUIs to support workflows.

Integrate with REST APIs and relational databases.

Build out new features and iterate on existing features.

Design and implement low-latency, high-availability and performant applications.

Help define architectures and design patterns.

Participate in code reviews.

Must have experience in Deployment

SKILLS AND EXPERIENCE:

Real world web and service development experience.

Deep Experience with modern frameworks such as Node.JS, Angular2+/ React , Express & MongoDB.

Experience with server-side languages like Jade, EJS, etc

Experience with HTML5 & CSS3 frameworks such as bootstrap.

Experience with web services API integration (Rest, JSON, XML).

Experience in anyone one these Docker, Kubernates, AWS, Azure

1.       Good to have experience on Angular JS, Cordova plug In and Ionic4

2.       Good hands on exposure on Ionic Framework and development to create apps

3.       Perform technical oversight and assessment of application and technical specifications.

4.       Specify system architecture and development tools.

5.       Good hands on exposure to JavaScript /jQuery libraries

6.       In-depth understanding of HTML5, HTML4, CSS3 frameworks

7.       Understanding of responsive design principles

8.       Ability to design and conceptualize architecture

9.       Exposure to widely used design libraries like Twitter Bootstrap etc

Desired Profile

1.       3+ Years of strong hands on knowledge of Ionic4 Framework, AngularJS and Cordova to build great web / mobile applications

2.       The candidate will have an opportunity to grow your technical abilities by taking on challenging projects

1.       Good to have experience on Angular JS, Cordova plug In and Ionic4

2.       Good hands on exposure on Ionic Framework and development to create apps

3.       Perform technical oversight and assessment of application and technical specifications.

4.       Specify system architecture and development tools.

5.       Good hands on exposure to JavaScript /jQuery libraries

6.       In-depth understanding of HTML5, HTML4, CSS3 frameworks

7.       Understanding of responsive design principles

8.       Ability to design and conceptualize architecture

9.       Exposure to widely used design libraries like Twitter Bootstrap etc

 Desired Profile

1.       3+ Years of strong hands on knowledge of Ionic4 Framework, AngularJS and Cordova to build great web / mobile applications

2.       The candidate will have an opportunity to grow your technical abilities by taking on challenging projects

• Provide the team with a vision and objectives; manage key performance indicators
• Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
• Maintain the sales report of the team
• Needs to own hiring, firing and deliverables of at least 10 education counselors
• Motivating & mentoring team to achieve & exceed targets
• Design & develop business models
• Conducting weekly reviews for performance & training
• Identifying the areas of improvements & KPI’s
• Involved in a lot of calling on phone for negotiation and objection handling
• Are dynamic professionals who drive their team to exceed business targets
• Possess sound knowledge and understanding of consumer (students and parents) behavior
• Thrive in a fast paced ambiguous work environment
• Have excellent communication skills in English and the regional language
•