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Key Responsibilities:
• Act as the primary contact for clients reporting issues related to trading applications and platforms.
• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
• Communicate proactively with clients about upcoming product features, enhancements, or changes.
• Build and maintain strong relationships with clients through regular, value-added interactions.
• Collaborate in conducting UAT, release validations, and production deployment verifications.
• Assist in root cause analysis and post-incident reviews to prevent recurrences.
Required Skills & Qualifications:
• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years in Application/Technical Support, preferably in the broking/trading domain.
• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.
• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.
• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to work under pressure during trading hours and manage multiple priorities.
• Customer-centric mindset with a focus on relationship building and problem-solving.
Nice to Have:
• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.
• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.
• Familiarity with cloud environments (AWS/Azure) and monitoring tools.
Why Join Us?
• Be part of a team supporting mission-critical systems in real-time.
• Work in a high-energy, tech-driven environment.
• Opportunities to grow into domain/tech leadership roles.
• Competitive salary and benefits, health coverage, and employee wellness programs.
Role: Senior QA
- Exp: 3-5 Years
- Salary: up to 80K INR Per Month
- Location: In Office, Ahmedabad (Maninagar)
- Acceptable Notice Period: Immediate To 30 Days
Key Responsibilities:
- Test Strategy & Planning: Develop and implement comprehensive test strategies and plans for the e-commerce gift card product, covering functional, regression, integration, and performance testing.
- Manual Testing: Conduct thorough manual testing when necessary, focusing on critical paths, edge cases, and user experience.
- Bug Management: Identify, document, and track bugs using JIRA or similar tools. Work with the development team to prioritize and resolve issues.
- Collaboration: Collaborate closely with cross-functional teams, including developers, product managers, and UX/UI designers, to understand requirements, provide feedback, and ensure product quality.
- Performance Testing: Lead efforts to test the scalability and performance of the gift card platform, ensuring it can handle high volumes of transactions and users.
- Documentation: Create and maintain detailed test documentation, including test cases, test scripts, and test reports.

- Job Profile: Collections Executive (DRA Certified)
- Job Location: Bangalore
- Job Mode: Work From Office
- Salary: 26K CTC per month
- Job Role: We are looking for an experienced Collections Executive to join our team. The ideal candidate should possess a strong background in collections, with at least 1 year of experience, and must have a valid Debt Recovery Agent (DRA) certification.
- Language: English & South language
- Key Responsibilities:
- Contact customers to follow up on outstanding payments.
- Negotiate payment terms and ensure timely collections.
- Maintain accurate records of communication and payment status.
- Resolve customer disputes or queries regarding payments in a professional manner.
- Prepare and submit daily/weekly/monthly reports on collection activities.
- Achieve individual and team collection targets.
- Eligibility Criteria:
- Minimum 1 year of experience in collections.
- Must have a valid DRA certification (mandatory).
- Graduate candidates are welcome.
- Good communication and negotiation skills.
- Strong ability to handle challenging situations professionally.
- No freshers will be considered for this role.
- Competitive salary package of 26K CTC per month.
- Opportunity to work in a fast-paced environment.
A collaborative and supportive team culture.
- Design patterns- socket communication/ micro services architecture
- Caching - REDIS MEMCACHED etc
- Database - MONGO, SQL etc. min 2yrs experience with these.
- Features created for large concurrent requests.
- Node Js, Go lang any asynchronous programming language min 2 yrs exp with any one of them.
- Message Queues - RABBIT MQ, Kafka etc.
Roles & Responsibilities:
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Looking for a dynamic and self-driven professional for our role of Full Stack Developer.
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The candidate should have a great attitude coupled with excellent tech skills.
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Who could deliver the projects as per the expectations. You’ll be part of a dynamic development team and would be responsible for the full software development life cycle, from conception to deployment.
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As a Full Stack Developer you should have hands-on experience in NodeJs, MongoDB, Expressjs & Reactjs/Nextjs/Angular.
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Your responsibilities will also include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.
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You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation.
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You are expected to take an active role on both sides and define how the application looks and how it works.
Technical responsibilities:
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Execute on Software Engineering best practices for developing, unit testing, and deploying code.
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Analyse & create requirements basis the discussions and understanding from various stakeholders.
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Create clear technical specifications.
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Analyze and create efficient deployment architecture.
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Deploying code to production, tracking and debugging technical issues in production environment.
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Define code architecture decisions to support a high-performance and scalable product with a minimal footprint.
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Design and create advanced, elegant and efficient systems.
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Writing and conducting unit test cases, system integration test cases and load test for the application features/APIs developed.
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Work with your team to design and build software applications to function across multiple platforms.
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Maintain and improve the website by developing new user-facing and mobile-based features.
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Build reusable code and libraries for future use.
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Validate the technical feasibility of UI/UX designs.
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Optimize application for maximum speed and scalability.
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Assure that all user input is validated before submitting to the back-end.
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Conduct thorough testing of user interfaces in multiple platforms to ensure all designs render correctly and systems function properly.
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Get feedback from, and build solutions for users and customers.
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Write functional requirement documents and guides.
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Ensure high-quality graphic standards and brand consistency.
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Collaborate with other team members and stakeholders.
Desired Candidate Profile:
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Bachelor’s degree or equivalent in Computer Science or Information Technology.
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5-7 years software development experience.
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In-depth understanding of the entire web development process (design, development, and deployment).
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Good understanding of SEO principles.
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A thorough understanding of computer architecture, operating systems and data structures.
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Strong understanding of front-end coding and development technologies.
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Extensive experience in NodeJS, Typescript, Express and React/ Nextjs/ Angular.
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Proficient understanding of client-side scripting and JavaScript.
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Work in JavaScript, Node.js, or frameworks such as React, Vue, or Angular
We are looking for a PHP Developer with a minimum of 2 years of experience who is well-versed in the Laravel and CodeIgniter frameworks to join our team. As a PHP Developer, you will be responsible for developing and maintaining web applications and websites using PHP, Laravel, and other web technologies. You will work closely with the project manager, designers, and other developers to deliver high-quality, scalable, and maintainable solutions.
Responsibilities:
Develop, maintain, and troubleshoot web applications and websites using PHP and Laravel
Write clean, efficient, and well-documented code that adheres to best practices
Collaborate with project manager, designers, and other developers to deliver high-quality, scalable, and maintainable solutions
Participate in code reviews and ensure code quality and maintainability
Stay up-to-date with emerging trends and technologies in web development
Requirements:
Minimum 2 years of experience in PHP development
Strong experience with the Laravel and CodeIgniter framework
Knowledge of front-end technologies such as HTML, CSS, JavaScript, and jQuery
Familiarity with version control systems such as Git
Good understanding of web development best practices and design patterns
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills
If you meet the above requirements and are interested in working with a dynamic and innovative team, please apply with your resume and a cover letter explaining why you would be a good fit for this role.
The Network Engineer position provides a secure network infrastructure and resolves any network security related findings. Evaluate and analyze new technologies for potential applicability to business needs. Design, install, and support the network infrastructure capable of supporting the business processes at Citizens Energy Group. Design, test, and implement a disaster recovery process and procedures for the network infrastructure. Maintain a solid technical knowledge of computer hardware, software and applications available within the industry to support our current systems and assist in planning future directions.
Detailed Description
Essential Duties and Responsibilities:
- Responsible to provide on-call support in a 24/7 environment and remedy network outages or other interruptions.
- Maintain existing network equipment, installing new equipment and replacing faulty equipment in plant environments. Vendor and warranty management for network hardware and software.
- Design, implement, document, and test Disaster Recovery process and procedures for network infrastructure
- Manage network infrastructure backup and recovery processes
- Security and critical IOS update patch management
- Advise team for network infrastructure-related issues
- Proactive monitoring of to identify outages, service degradation, or security threats and responding accordingly
- Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data.
- Design, implement, and maintain network infrastructure to meet SLA requirements
- Design, implement, and maintain Firewall infrastructure for internal and remote use.
- Design, implement, and maintain network management platform for proactive monitoring and management of network infrastructure
- Designing, maintaining, and effectively operating Local Area Networks (LANs) and Wide Area Networks (WANs), Wireless, Internet Connectivity, and Network Security
- Prepare and ensure accuracy of documentation, procedure manuals, and help sheets for network installations, including data, voice, and video systems.
- Assist in development of business continuity and disaster-recovery plans, and maintain current knowledge of the plan. Respond to emergency network outages in accordance with business continuity and disaster-recovery plans
- Performs other duties as assigned
- This position will require an onsite presence and 80% local travel, as it will be supporting our utilities in the Greater Indianapolis Area
Job Requirements
Required Qualifications:
- Four-year degree with emphasis in Computer Science, Computer Technology, MIS or equivalent experience.
- Minimum 5 years of designing and supporting network devices and network protocols (Network switches, Firewalls, Wireless controllers and APs, BGP, OSPF, EIGRP, SIP and layer 2 protocols Spanning Tree, VPC, VDC and VTP).
- Experience with Watchgaurd Firewall, Active Directory, NPS, and RADIUS configurations
- Good interpersonal skills to interact with customers and team members
- Strong organization skills to balance and prioritize work
- Ability to work independently and as part of a team
Staffing Account Manager Job Description
Due to a promotion in our team, we are hiring Staffing Account Manager to take over a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.
Staffing Account Manager Responsibilities:
- Directly interacting with clients on Regular Basis
• Evaluating the Requirement
• Analyzing the prior requirement
• Sharing the Requirements to the team
• Reviewing all resume before sending to the Client.
• If needed need to go on a second call with the candidates.
• Sending aligned profiles to the client within 24 hrs from the requirement shared
• Following up on the feedback from the clients
• Follow up on the feedback on the interviewed consultants
• Rate card Negotiation
• Maintaining client relationship by regularly attending client meetings and conference calls
Reports includes – Profiles Submission Tracker . Weekly, Monthly Requirement , Interview Tracker, Joiner Tracker , Contract Extension Tracker & Billing Tracker.
Team Management
• Supervising & mentoring Recruiters and a lead as per the company policies & procedures.
• Helping the team in understanding the Requirements
• Guiding team and helping source right profiles through multiple sources
• Getting the aligned profiles from the team
• Motivating the Team, Guiding the team & helping them achieve their own target.
• Providing Training to the team on skill area
• Building a good and Positive Team
• Evaluating the resumes before processing to the client
• Extracting the work from the team without pressurizing
• Responsible for team targets that includes Daily,Weekly & Monthly Targets with respect to submittals,interiews and placements.
• Maintain Discipline and direction of team members. Also approve leaves, weekend coverage for team member
Designation: React.js Developer (Frontend)
Department: Software Engineering Team
Location: Bangalore
Qualification: Any Computer (Graduate or Post Graduate)
Experience: 5+ years of relevant experience in developing and implementing user interface components using React.js concepts and workflows (Redux, Flux, and Webpack).
Responsibilities:
- Developing and implementing highly-responsive user interface components using React concepts.
- Developing and implementing front-end architecture to support user interface concepts.
- Building reusable components and front-end libraries for future use
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Monitoring and improving front-end performance.
- Prepare technical documentation
- Collaborate with UX/UI designers to implement design into the code
- Coach junior team members
- Implement software enhancements and suggest improvements
Skills Required:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Preferred to have experience in Javascript, CSS, HTML, and Photoshop (any wireframing tool)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Familiarity with React Native, NodeJS is a plus
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Good communication skills. Ability to understand business requirements and translate them into technical requirements
- Good understanding of computer science fundamentals - data structures, algorithms, memory management, performance.
- Enjoys coding and problem solving
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Salary: Upto 18LPA (Negotiable)
IMMEDIATE JOINING PREFERRED!
Job Description
We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
Responsibilities
- Integration of user-facing elements developed by a front-end developers with server side logic
- Building reusable code and libraries for future use
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
Skills And Qualifications
- Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Management of hosting environment, including database administration and scaling an application to support load changes
- Data migration, transformation, and scripting
- Setup and administration of backups
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Experience with Kafka / RabbitMQ
- Proficient knowledge of NodeJS
- Working knowledge of databases like PostgreSQL and MongoDB
- Experience with AWS Cloud services like S3 and EC2
- Proficient understanding of code versioning tools, such as Git












