Job Description – Hardware Engineer
Position: Hardware Engineer
Office Location: Jayanagar 3rd Block, Bengaluru
Salary: ₹30000 per month (gross, including PF & PT deductions)
Experience: 4+ years in IT Hardware & Service Operations
Industry: IT Rentals & Services
Field Work: Mandatory
Role Overview
We are looking for a skilled Hardware Engineer who can manage service operations and client servicing. The candidate must have strong technical knowledge in IT hardware (laptops, desktops, printers, CCTV, biometrics, and other IT devices) and the ability to manage fieldwork independently.
This role involves frequent client visits (field work), troubleshooting, and ensuring timely service delivery. A good level of communication is essential – in Kannada, English, basic Hindi (preffered)– to coordinate effectively with clients and management.
Key Responsibilities
- Diagnose, repair, and service IT hardware devices (laptops, desktops, printers, CCTV, biometrics, and other IT equipment).
- Conduct field visits to client locations for installation, servicing, and troubleshooting.
- Report all the work and issues to service head.
- Handle client requests, service complaints, and AMC support.
- Maintain service records and provide timely updates to management.
- Monitor and manage spare parts, tools, and servicing inventory.
- Handle escalations and provide quick technical resolutions.
Requirements
- Education: Diploma or Graduate in Computer Science, Electronics, or related field (B.E./B.Tech preferred but not mandatory).
- Experience: Minimum 4+ years in IT hardware servicing.
- Technical Knowledge:
- Laptop & desktop servicing expertise.
- Knowledge of printers, CCTV, biometrics, and IT peripherals.
- Chip-level servicing knowledge will be an added advantage.
- Field Work: Willingness to travel regularly for on-site servicing.
- Communication: Kannada, English, basic Hindi
- Skills: Strong problem-solving ability, client-handling skills, and ownership mindset.
Compensation & Benefits
- Salary: ₹30000 per month (gross, including PF & PT deductions).
- Petrol allowances provided for fieldwork.
- Flexible salary for highly skilled candidates.
- Exposure to servicing corporate clients in the IT rental industry.
- Opportunity to grow in a performance-driven environment.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Guru Goutam Infotech Pvt Ltd
About
Guru Goutam Infotech Pvt. Ltd. is a leading IT rental solutions provider based in Bengaluru. We specialize in offering a wide range of IT equipment including laptops, desktops, printers, and projectors on flexible rental plans for corporate clients, training institutes, events, and startups.
Candid answers by the company
We specialize in offering a wide range of IT equipment including laptops, desktops, printers, and projectors on flexible rental plans for corporate clients, training institutes, events, and startups.
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