
Job Summary:
A Desktop Support Engineer is responsible for providing IT support, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop and laptop systems in an organization.
Key Responsibilities:
* Install, configure, and maintain Windows, macOS, and Linux operating systems.
* Troubleshoot hardware and software issues on desktops, laptops, and peripherals.
* Provide technical support for printers, scanners, and other office equipment.
* Assist users with network connectivity issues (Wi-Fi, LAN, VPN).
* Manage user accounts, passwords, and security settings in Active Directory.
* Respond to and resolve IT support tickets efficiently.
* Perform system updates, patches, and security checks.
* Train employees on basic IT troubleshooting and best practices.
Skills & Qualifications:
* Education: Diploma/Bachelor’s in IT, Computer Science, or related field.
* Experience: Minimum 1+ year in IT support or desktop engineering.
* Technical Skills: OS troubleshooting, hardware repairs, networking basics, and software installations.
* Soft Skills: Strong problem-solving, communication, and customer service skills.
Work Environment:
* Typically an on-site role in offices, IT firms, or support centers.
* May require shift-based work or on-call support.

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Review Criteria
- Strong DevOps /Cloud Engineer Profiles
- Must have 3+ years of experience as a DevOps / Cloud Engineer
- Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
- Must have strong hands-on experience in Linux administration and system management
- Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
- Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
- Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
- Must be proficient in scripting languages such as Python or Bash for automation
- Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
- Top tier Product-based company (B2B Enterprise SaaS preferred)
Preferred
- Experience in multi-tenant SaaS infrastructure scaling.
- Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.
Role & Responsibilities
We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.
Key Responsibilities:
- Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
- Build and optimize CI/CD pipelines to support rapid release cycles.
- Manage containerization & orchestration (Docker, Kubernetes).
- Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
- Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
- Drive cloud security automation (IAM, SSL, secrets management).
- Partner with engineering teams to embed DevOps into SDLC.
- Troubleshoot production issues and drive incident response.
- Support multi-tenant SaaS scaling strategies.
Ideal Candidate
- 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
- Strong expertise in AWS, Azure, or GCP.
- Strong expertise in LINUX Administration.
- Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
- Proficient in Terraform/Ansible/CloudFormation.
- Strong scripting skills (Python, Bash).
- Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
- Strong grasp of cloud security best practices.
Responsibilities:
• Take on complex problems that span multiple components and teams.
• Independently own one or more multiple modules, which include: requirement analysis, design, development, maintenance & support
• Write extensive, efficient code to address complex modules that handle the interaction between multiple components.
• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
• Produce architecture with clean interfaces, that are efficient and scalable
• Participate and contribute to architectural discussions
• Solve production issues. Investigate and provide solutions to minimize the business impact due to the outage
• Continuously improve performance metrics of modules you own.
• Collaborate effectively across teams to solve problems, execute and deliver results
Requirements:
• Experience: 2+ years
• A Bachelor's or Master's Degree in Computer Science
• Software engineering and product delivery experience, with a strong background in algorithms
• Experience in architecting & building real-time, large-scale e-commerce applications
• Experience with high-performance websites catering to millions of daily traffic is a plus
• Excellent command over Data Structures and Algorithms
• Experience with web technologies, Go/Java/Python
• Language: GO or Python
• Strong expertise in DS and Algo
• Strong leadership skills - have experience mentoring, building products from scratch or incumbent in design and architecture.
• Have worked in the scaling of the system right from scratch.
• Someone worked in small user base to a large user base and wrote optimized code
• Both HLD and LLD
scalable, enterprise-grade applications, to join and drive this vision and take it to a larger scale. Looking for a visionary, always on the lookout for finding the right solutions and technology geek, constantly seeking to learn and improve skillset Ideal Candidate
• Work alongside product to understand our requirements, and design, develop and iterate, think through the complex architecture.
• Writing clean, reusable, high-quality, high-performance, maintainable code.
• Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed.
• Research and apply new technologies, techniques, and best practices.
• Experience in working on frameworks like React and VueJS
• Excellent teamwork skills, flexibility, and ability to handle multiple tasks.
• Strong understanding of Object-Oriented Programming, Data Structure s, and Algorithms .
• Strong knowledge of Javascript, HTML5, CSS3.
• Extensive experience working on Javascript
- Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
- Meeting planned sales goals.
- Setting individual sales targets with the sales team.
- Tracking sales goals and reporting results as necessary.
- Overseeing the activities and performance of the sales team.
- Coordinating with marketing on lead generation.
- The ongoing training of your salespeople.
- Developing your sales team through motivation, counseling and product knowledge education.
- Promoting the organization and products.
- Understand our ideal customers and how they relate to our products.
• Deep knowledge and proven success of utilizing LinkedIn Recruiter for successful hires.
• Excellent understanding of India market talent pool, sourcing channels, hiring trends, cultural norms,
compensation benchmarks.
• In-house full lifecycle recruitment experience with an international organization.
• Strong behavioral based interviewing experience.
• Knowledge of Application Tracking Systems.
• Ability to articulate and understand the specific role requirements.
• Proactive candidate sourcing skills through all available internal and external channels.
• Clear and effective written and verbal communication skills.
• Strong proficiency with Microsoft suite.
• Proven experience managing multiple searches through strong prioritization skills.
• Ability to be responsive and effective in a fast-paced corporate culture, to multitask and operate effectively in a matrix organization.
• Best practice process management and driving operational effectiveness.
• Service oriented mindset with a proactive demeanor.
Primary responsibilities:
- Architect, Design and Build high performance Search systems for personalization, optimization, and targeting
- Designing systems with Solr, Akka, Cassandra, Kafka
- Algorithmic development with primary focus Machine Learning
- Working with rapid and innovative development methodologies like: Kanban, Continuous Integration and Daily deployments
- Participation in design and code reviews and recommend improvements
- Unit testing with JUnit, Performance testing and tuning
- Coordination with internal and external teams
- Mentoring junior engineers
- Participate in Product roadmap and Prioritization discussions and decisions
- Evangelize the solution with Professional services and Customer Success teams
Can apply for internship .Freshers are also welcome.
• Write and maintain the back-end code as micro services & to work in API development.
• Experience in Test Driven Development.
Process Exposure:
• Able to interact with team and understand functional requirements and create design documents for new features.
• Exposure to bug fixing, maintenance, continuous integration releases.
• Participate in sprint planning and story elaboration sessions.
• Should be able to work independently contributing to Agile project.
• Experience with Test-Driven Development, Integration testing and Agile processes.
• Reviews peers code from a standard and design adherence perspective.








