Desktop Support Engineer
at One of the best IT firm(MNC) of Indore.
Essential duties and Responsibilities:
• Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.
• Maintain employees' access on associated computer systems and/or phone/voicemail systems
• Assist employees with Smartphones, Laptops and Tablets
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.
• Works with senior IT staff to purchase hardware and software.
• Assesses functional needs to determine specifications for purchases.
• In Person, Phone, Email and Ticket support with onsite and remote employees.
• Manage Ticket pipeline within stated SLA's.
• Performs all other duties as required.
Essential Knowledge & Skills:
• Knowledge of principles, methods, and practices related to payroll activities.
• Knowledge of accounting procedures and practices.
• Able to exercise great initiative independent judgment.
• High regard for confidentiality and ability to maintain confidential information.
• Ability to manage several projects and tasks simultaneously.
• Solid problem-solving and business acumen skills.
• Willingness to work additional hours in order to meet tight deadlines.
• Exceptional written and verbal communication
• Excellent customer service
• Highly organized, with exceptional attention to detail
• Able to thrive in a fast-paced environment
• Efficient written and verbal skills in the English language
Education and/or Experience:
• Associates Degree in Information Systems, Business, Communications or related field
• 3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers
• 3-7 years IT Customer Service Experience a must
• Experience troubleshooting hardware issues remotely.
• Experience installing software, patches and updates on Desktops and Laptops remotely
• Experience troubleshooting basic network, software and printing problems
• Mortgage Industry experience a plus
• High School Diploma required
Machines, office equipment & software:
• Windows 7/8/10 desktop, laptop and tablet computers
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Amazon Web Services (AWS)Position Responsibilities :
- Develop and maintain architectural frameworks, standards and processes for Deltek cloud platform services
- Conceptual, logical and physical designs of cloud solutions and services
- Ensure all designs follow well-architected principles to meet security, reliability, performance and cost optimization requirements
- Collaborate with internal teams for end to end service delivery and support
- Work closely with other architects and technical leaders to create and refine roadmaps for the cloud platform
- Stay up to date with emerging cloud technologies and leverage them to continuously improve service quality and supportability
- Create and maintain technical design documents and participate in peer design reviews
Qualifications :
- B.S. in Computer Science, Engineering or related experience.
- Extensive knowledge and experience with public cloud providers: AWS, Azure, OCI
- 8+ years of experience in cloud design and implementation
- Strong hands on experience with Authentication Service, DNS, SMTP, SFTP, NFS, monitoring tools and products, backup and recovery
- Solid understanding of container orchestration, serverless architecture, CI/CD concepts and technologies
- Comprehensive knowledge and understanding of web, database, networking, and security standards and technologies
- Proven ability to work cross-functionally and collaboratively
- Strong analytical and communication skills, attention to detail
- Experience with SOC, NIST, GDPR, and FedRAMP compliance standards
RESPONSIBILITIES
● Responsible for communicating with customers from a collections stand-point
● Omni channel communication such as Email, SMS, Tele Calling etc.
● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs
● Monitor accounts on a daily basis
● Identify outstanding account receivables
● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.
● Investigate historical data for debts and bills
● Developing debt collection strategies and plans
● Take actions in order to encourage timely payments
● Process payments and refunds
● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process
● Update account status records
REQUIREMENTS
● Bachelor’s Degree in Finance, Business or related field
● 3-6 years of relevant experience
● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.
● Excellent knowledge of various collection techniques
● Experience in developing and enacting debt recovery plans and strategies to prevent losses
● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections
● Excellent communication and interpersonal skills
● Demonstrated experience of being empathetic with customers
● Problem-solving and critical-thinking skill
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptJob Overview: We are looking for a highly skilled and experienced Node.js Developer to join our team. The ideal candidate will have over 5 years of experience in developing scalable, high-performance backend applications using Node.js and related technologies. You will work closely with cross-functional teams to design, develop, and deploy robust solutions.
Key Responsibilities:
· Develop, maintain, and optimize server-side applications using VueJs, Node.js and Express.js.
· Design and implement scalable RESTful APIs and GraphQL APIs.
· Work with databases such as MongoDB, PostgreSQL, or MySQL.
· Ensure the security, performance, and responsiveness of applications.
· Collaborate with front-end developers, UX designers, and product managers.
· Implement automated testing and continuous integration.
· Debug and optimize existing code for performance improvements.
· Stay updated with the latest trends and best practices in Node.js development.
Required Skills & Qualifications:
· 5+ years of experience in backend development using Node.js.
· Proficiency in JavaScript & TypeScript.
· Strong knowledge of Express.js, Nest.js, or similar frameworks.
· Experience with microservices architecture and cloud platforms (AWS, Azure, GCP).
· Expertise in database technologies such as MongoDB, PostgreSQL, or MySQL.
· Familiarity with Docker, Kubernetes, and CI/CD pipelines.
· Experience with authentication and security best practices (JWT, OAuth, etc.).
· Strong debugging and performance optimization skills.
· Ability to work in an agile environment and collaborate with cross-functional teams.
Preferred Qualifications:
· Experience with message queues (RabbitMQ, Kafka, etc.).
· Knowledge of DevOps practices and infrastructure as code (Terraform, Ansible).
· Familiarity with front-end technologies such as VueJs or React.
· Contributions to open-source projects or a strong GitHub portfolio.
- Working knowledge of setting up and running HD insight applications
- Hands on experience in Spark, Scala & Hive
- Hands on experience in ADF – Azure Data Factory
- Hands on experience in Big Data & Hadoop ECO Systems
- Exposure to Azure Service categories like PaaS components and IaaS subscriptions
- Ability to Design, Develop ingestion & processing frame work for ETL applications
- Hands on experience in powershell scripting, deployment on Azure
- Experience in performance tuning and memory configuration
- Should be adaptable to learn & work on new technologies
- Should have Communication Good written and spoken
PythonJavascript
MongoDB
PostgreSQLCompany
Egregore Labs (http://www.egregorelabs.com/" target="_blank">www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.
Opportunity
We are looking for an experienced fullstack engineer with front-end development experience to join our team.
We will share our workload as a team and we expect you to work on a broad range of tasks.
Here’s are some of the things you might have to do on any given day:
- Implement responsive and performant UIs with user centered approach with frontend technologies including Angular 2, Javascript(ES 6), Typescript, SCSS, etc
- Build back-end REST APIs on Python 3 based server frameworks for deployment and scaling of our product(s)
- Write meaningful test cases for frontend & backend platforms
- Integrate our products with 3rd party products/tools/services
- Develop Infrastructure for delivering services using a performance driven approach, build databases, schedule automated jobs, etc
Ideal Background / Experience
- At least 24 months of diverse experience in web development for product or services oriented environment with exposure to working production deployments
- Expertise in programming using Python/Javascript or similar scripting languages
- In-depth exposure to technologies used in web-based SaaS products, including REST APIs
- Sound understanding of Postgres and NoSQL databases such as MongoDB
Nice to have exposure to any of
- AWS
- Azure
- ELK
- Object Relational Models (SQLAlchemy, etc)
- Google APIs
- Microservices Architecture Pattern
- NodeJS / ExpressJS
Desirables
We are looking for a person who has
Resourcefulness - we're looking for versatile developers who are good at figuring out what they need to use, learn, build, re-purpose to get the job done quickly and efficiently.
Ownership - We like to be directive and not prescriptive in our management. We’d love for you to take ownership of what you work on, and tell us what to do, rather than the other way round.
Work Ethic - We’ve grown up on Wall Street. We work hard, and have aggressive goals. We want our team-mates to be focused, goal-oriented and consistent high achievers.
Execution Focus - Our business is about getting things done, and getting things done right. We want outcome focused colleagues who can multi-task, and execute quickly and elegantly.
What else you need to know
We are an early stage company. Working here is not for the faint-hearted. An intense and unstructured work environment, lots of excitement and a group of motivated colleagues is what we bring to the table. We ask you to bring your undivided attention, strong worth ethic & resourcefulness. We are Delhi based and work 6 days a week. We operate in a Python environment.
NodeJS (Node.js)JavascriptMongoDBPythonWhat You'll Do :
You will be a part of our backend team working on keeping our REST API and GraphQL API up and running and making sure that our users get the right data at the right time.
You will have ownership of developing and maintaining our backend services including users, courses, and operations tools that manage our product and logistics.
You will work on architecting and scaling highly-available RESTful services and back-end systems from scratch.
This is a position for an experienced Node programmer with at least 2 years under the belt, but you don't have to be a rock star, a ninja, or a superhero to apply.
What You'll Need :
You will fit well in the backend team if you are passionate about technology and have experience programming in Node. Knowledge of technologies like Cassandra, Elasticsearch, PostgreSQL, REST and JSON will help you get going from day one.
As an experienced Node developer, you should be intimately familiar with the platform, with
JavaScript, and with the stables of full-stack web development : HTTP, JavaScript, CSS, HTML, SQL.
It's a bonus if you're broadly familiar with other languages as well- we write some services in Go and have data pipelines written in Python- but your main work will be JavaScript through and through.
You will be a perfect match with our team if you love collaborating with people from all disciplines to solve complex problems, always want to learn new skills and take ownership of your work.
- 2 + years of software development experience utilizing Java based frameworks and technologies to build enterprise grade product solutions.
- 2+ years of experience designing, developing and documenting RESTful APIs.
- Strong understanding of concepts/technologies like Spring MVC, Spring boot, J2EE, EJB, application/API security, API governance/gateway platforms like apigee or kong.
- Good understanding of RDMS concepts and development preferably using MS SQL Server.
- Experience using test automation technologies like cucumber, selenium is a big plus.
- Partner with scrum masters to address technical blockers/impediments to progress.
- Prior experience working with agile scrum-based development methodology. Participate in sprint planning and estimate development efforts for features and stories.
- Partner with DevOps to install and configure/tune application containers like embedded Spring boot tomcat and webserver technologies preferably nginx or apache.
- Partner with cloud engineering group to outline the infrastructure provisioning requirements/needs for new product development.
- Design and develop CI/CD tools and process preferably using Jenkins to configure build jobs for APIs and design pipeline to promote artifacts from development all the way to production
- Experience with messaging technologies like kafka is a huge plus
- Work with Test Automation engineering team to integrate test automation scripts as part of the CI/CD process.
- Prior proven experience of utilizing and productionizing container/container orchestration technologies like Docker, kubernetes.
- Participate and Resolve issues related deployments, application performance etc.
Android Development- Proven software development experience and Android skills development
- Proven working experience in Android app development and
- Have published at least one original Android app
- Experience with Android SDK
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
JavaJob Description:
We are looking for a Java Developer with experience in building high-performing, scalable,enterprise-grade applications.
You will be part of a talented software team that works on mission-critical applications. Java
developer roles and responsibilities include managing Java/Java EE application development
while providing expertise in the full software development lifecycle, from concept and design to
testing.
Responsibilities and Duties
• Contribute to all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs should follow compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and
presenting these for architectural review
Qualifications
• BS/MS degree in Computer Science, Engineering, or a related subject
• Minimum 4.5 to 6 years of software development experience
• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE
platforms
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2,
Hibernate)
• Experience in the Spring Framework
• Very good English communication skills
• Optional:
o Good to have the knowledge of Angular JS framework.
o Experience to work on the Microservice architecture.
o Experience to work with Git hub & bitbucket.
o Agile methodology.
JavascriptReact.js
HTML/CSSRequirements and Qualification
• 4-7 years of experience.
• Bachelor’s degree in engineering
• Assess the technical feasibility of UI/UX designs
• Develop new user-facing features
• Build reusable code and libraries for future use
• Optimize application for maximum speed and scalability
• Assure that all edge cases are handled
• Collaborate with other team members and stakeholder
• Good understanding of responsive web development
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Basic understanding of SEO
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon