Desktop Support Engineer
at One of the best IT firm(MNC) of Indore.
Essential duties and Responsibilities:
• Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.
• Maintain employees' access on associated computer systems and/or phone/voicemail systems
• Assist employees with Smartphones, Laptops and Tablets
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.
• Works with senior IT staff to purchase hardware and software.
• Assesses functional needs to determine specifications for purchases.
• In Person, Phone, Email and Ticket support with onsite and remote employees.
• Manage Ticket pipeline within stated SLA's.
• Performs all other duties as required.
Essential Knowledge & Skills:
• Knowledge of principles, methods, and practices related to payroll activities.
• Knowledge of accounting procedures and practices.
• Able to exercise great initiative independent judgment.
• High regard for confidentiality and ability to maintain confidential information.
• Ability to manage several projects and tasks simultaneously.
• Solid problem-solving and business acumen skills.
• Willingness to work additional hours in order to meet tight deadlines.
• Exceptional written and verbal communication
• Excellent customer service
• Highly organized, with exceptional attention to detail
• Able to thrive in a fast-paced environment
• Efficient written and verbal skills in the English language
Education and/or Experience:
• Associates Degree in Information Systems, Business, Communications or related field
• 3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers
• 3-7 years IT Customer Service Experience a must
• Experience troubleshooting hardware issues remotely.
• Experience installing software, patches and updates on Desktops and Laptops remotely
• Experience troubleshooting basic network, software and printing problems
• Mortgage Industry experience a plus
• High School Diploma required
Machines, office equipment & software:
• Windows 7/8/10 desktop, laptop and tablet computers
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Excellent understanding of Cards and payments technologies
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- Good understanding of following aspects of Vision Plus – CMS, FAS, CDM, TRAMS, Functional understanding of all VisionPLUS blocks, VMXservices, Various reports.
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Data ScienceSquare Panda is a startup headquartered in Sunnyvale, CA with additional offices located in India
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have 3000+ schools under our belt and are proud to cater the needs of English Language
development of 70,000+ kids worldwide. Our multisensory neuroscience research-based phonics
learning system comes equipped with educational games to teach children many essential skills.
With a curriculum that has been specially adapted for Indian schools and children, we strive to
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o Lead the identification and execution of opportunities where Analytics can make a difference across the company with focus on multiple markets we operate in - US, India and China.
o Actively champion adoption of the analytics solutions across various markets and functions
o Translate business problems into Insights projects and lead in quantifying the various types of risk and rewards that allow these projects to be prioritized.
o Excellent project management and executive communication skills.
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About us:
Swazei is a US-based remote software product experience company headquartered in San Diego, California. We are a bunch of technology enthusiasts from all over the world. We are called Lunavo because we believe that it is possible to bring the Moon to the Earth. We believe in making things possible. We are passionate about executing products with agile lean processes that work to create product experiences that drive results. We have created an ecosystem of talent spread across geographies and agile design and development processes to create software that delivers value for our clients. (www.swazei.com)
Joining: IMMEDIATE
Work From home opportunity
Experience: Minimum 1 yrs.
Job Requirements:
- Manage and docket Intellectual Property (IP) filings, deadlines, review attorney invoices, and work closely with the company’s Patent Counsel
- Conduct prior art database searches for patentability and freedom to operate analyses and analyze patents, scientific papers, and documents
- Prepare, draft, and file patent applications and draft responses to office actions
- Administer new/renewal IP filings and prepare/coordinate documentation for internal stakeholder review
- Coordinate invention disclosure documents, internal discussions, and provide guidance on a variety of patent and IP-related issues
- Serve as a liaison between inventors, Emerging Technology, and outside counsel
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Job Type: Full-time
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Machine Learning (ML)Should be available to join us immediately.
Should be flexible to work on any Skills/ Technologies.
Ready to work in long working hours.
Must possess excellent analytical and logical skills.Internship experience is provided from experts
Required Candidate profile
MCA/M.Tech/ B.Tech/ BE who need 2-6 months .Certificate will be provided
- The requirement is strictly for internship and not a permanent job
- Basis Evaluation and Criteria, you will have to pay for the internship
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon