Desktop Support Engineer
at One of the best IT firm(MNC) of Indore.
Essential duties and Responsibilities:
• Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.
• Maintain employees' access on associated computer systems and/or phone/voicemail systems
• Assist employees with Smartphones, Laptops and Tablets
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.
• Works with senior IT staff to purchase hardware and software.
• Assesses functional needs to determine specifications for purchases.
• In Person, Phone, Email and Ticket support with onsite and remote employees.
• Manage Ticket pipeline within stated SLA's.
• Performs all other duties as required.
Essential Knowledge & Skills:
• Knowledge of principles, methods, and practices related to payroll activities.
• Knowledge of accounting procedures and practices.
• Able to exercise great initiative independent judgment.
• High regard for confidentiality and ability to maintain confidential information.
• Ability to manage several projects and tasks simultaneously.
• Solid problem-solving and business acumen skills.
• Willingness to work additional hours in order to meet tight deadlines.
• Exceptional written and verbal communication
• Excellent customer service
• Highly organized, with exceptional attention to detail
• Able to thrive in a fast-paced environment
• Efficient written and verbal skills in the English language
Education and/or Experience:
• Associates Degree in Information Systems, Business, Communications or related field
• 3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers
• 3-7 years IT Customer Service Experience a must
• Experience troubleshooting hardware issues remotely.
• Experience installing software, patches and updates on Desktops and Laptops remotely
• Experience troubleshooting basic network, software and printing problems
• Mortgage Industry experience a plus
• High School Diploma required
Machines, office equipment & software:
• Windows 7/8/10 desktop, laptop and tablet computers
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Account Manager - Digital Growth
Experience Level: 2+ Years
Location: Bangalore, Karnataka (On-site)
Job Overview:
We’re looking for a proactive and detail-oriented Account Manager to drive brand growth and digital success. This role is not just about managing digital campaigns but also about identifying business opportunities, enhancing brand visibility, and using digital strategies to scale revenue. You’ll be the main point of contact (POC), working closely with clients and internal teams to ensure smooth execution
across SEO, social media, paid marketing, and brand strategy.
What You’ll Do:
Brand & Business Growth
Understand the brand’s business goals and find new ways to grow revenue.Identify partnerships, collaborations, and digital strategies to scale the brand.
Client & Project Management
Act as the primary POC for clients, ensuring smooth coordination and execution. Keep track of all deliverables, deadlines, and feedback loops.
SEO & Digital Strategy
Work on SEO, content marketing, social media, and paid ads to boost visibility. Monitor campaign performance, analyze data, and optimize strategies for better results.
Execution & Performance Tracking
Collaborate with designers, content creators, and performance marketers to execute campaigns. Track key metrics, generate reports, and suggest improvements based on data insights.
What We’re Looking For:
● 2-3 years of experience in account management, digital marketing, or business strategy.
● A mix of business thinking + digital expertise (SEO, social media, paid ads, growth strategies).
● Strong communication and relationship-building skills.
● Ability to manage multiple projects, stay organized, and ensure timely execution.
● A problem-solver with a proactive and “get-things-done” attitude.
Opportunity
As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.
We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop.
Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.
Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!
Responsibilities
- You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
- Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
- Reproduce customer issues and log tickets to be solved by the engineering team.
- Guide users on product features and train them to use it effectively.
- Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
- Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation.
- Rigorously measure support SLA & metrics and improve it continuously.
- Maintain regular communications with customers about new feature developments and enhancements to the product.
- Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.
What you can expect in the next 12 months
Within 1 month
- You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
- Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
- You should have gone through at least 3 onboarding and sales experience in the buddy system.
- You should have spent a day at the laundry store to get live hands-on experience.
- You should be able to configure SMS API’s for national and international clients.
- Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool.
- Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you.
Within 3 months
- Independently handle hardware integration and support.
- Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.
Within 6 months
- Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.
Within 12 months
- Help interview, onboard and train incoming team members.
- Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.
What an ideal candidate looks like?
- At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ability to understand a software product and its nuances very well.
- Experience managing customer interactions effectively.
- Previous B2B SaaS and enterprise software experience.
- Excellent written and verbal communication skills.
- Ready to work in US Shift in the future when required.
What are we looking for?
Attitude
Skills
- Empathy
- Positive Attitude
- Patience
- Organized
- Process Driven
- Coachable
- Metrics Driven
- Attentive and Listening Skills
- Ability to explain in uncomplicated/ simple language
About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
- Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.
AngularJS (1.x)
Angular (2+)
Javascript
HTML/CSSWork Profile:
- Delivering a complete front end application in Agular
- Ensuring high performance on mobile and browser with reusable and modular components spanning cross multiple projects
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Integrate with the back-end developer in the process of building the RESTful API
- Communicating with external web services for 3rd Party tools and services integration
- Requirement
- 2+ years of experience and proficiency with Angular, JavaScript and HTML5
- Deep knowledge of Angular practices and commonly used modules based on extensive work experience
- Creating self-contained, reusable, and testable modules and components
- Ability to provide SEO solutions and optimization
- Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
- Creating custom, general use modules and components which extend the elements and modules of core Angular
Position: Video Editor and Motion Designer
Location: Bangalore, India (Onsite Full Time Role)
Company Background
Sublime Life is India's Pioneer Clean Beauty curator. We mindfully curate sustainable, ethical, effective and cruelty-free products that are not only good for our consumers but the planet too. With a portfolio that includes 150+ clean beauty brands Dear, Klairs, Cosrx, Dr Sheth's, SNP Prep & many more. Our mission is simple - to make everyone feel confident and safe about their beauty choices. As a company, we are conscious of how we define Clean Beauty and ensure that it is built on pillars of Sustainability. Our products are created with zero compromises on quality and efficacy. They’re safe and good for skin, hair, body and mind.
To explore more, visit our website: http://www.sublimelife.in">www.sublimelife.in
As a Video Editor at Sublime Life, Bangalore you will.
Closely work with the Creative Head to lead a specific brand's videos and build a strong brand message and conceptualize the development of various videos for campaigns and programs.
Essential Tasks, Duties, & Responsibilities
- In charge of editing videos for all social media platforms where Sublime Life uses video content.
- He/She should be well versed in making performance advertisements videos.
- Should be updated with the latest / modern editing styles/techniques.
- Should hold knowledge of linear and non-linear editing styles.
- Thinking on new formats and templates for videos.
- He/She should have an eye for good typography style.
Required Skillset for this position would be
- 3- 4 years of experience in video editing. (Beauty industry experience is a plus)
- Should be well versed with Adobe creative suite.
- Must hold a degree in Design. (Alumni from Design Institute will have a bonus)
- Strong conceptualization and visualization skills.
- An excellent understanding of visual design disciplines (typography, composition, iconography, colour, layouts)
- Comfortable working in a fast-paced, highly dynamic environment.
We need exceptional writers that love writing and are genuinely passionate about it. Be a part of a work environment and a culture that promotes new ideas and aims to do things differently and at the highest level. With us you'll work with a group of high-spirited talented people that aim to grow and get better each day.
This is a job fit only for individuals who are keen to learn new things and are extremely proficient in English.
Job specifications:
Permanent - In-house
Monthly Salary - ₹12,000 to ₹16,500
Working hours
9:30 am to 6:30 pm (Monday to Friday)
9:30 am to 1:30 pm (Saturday)
Job location - 608, Titanium square, Hazira-Adajan Rd, Opp Income Tax Office, Adajan, Surat.
Job description
You will have to write impeccable SEO website content for different websites (Home, about, services, FAQ and other pages) along with blogs and social media captions.
Roles and Responsibilities
1. Research client's competitor websites to gather information and write unique plagiarism free website content.
2. Write clear marketing copy to promote products/services.
3. Write well-structured original SEO content using SEO tools.
4. Submit work to superiors for input and approval.
5. Conduct simple keyword research and follow SEO guidelines while writing content.
6. Ensure all-around consistency (format, fonts, and content tone).
7. Achieve a monthly average target of approximately 1200 words per day.
Desired Candidate Profile
1. Flawless grammar and excellent content writing and editing skills in English.
2. Basic Knowledge regarding content writing and SEO.
3. Graduates from English Literature, Journalism, Mass Communication & English Honors will be preferred but all graduates are eligible to apply.
Perks and Benefits
1. Evaluation for Bonus and Promotion every 6 months.
2. Incredible opportunity to diversify your writing skills by working with experts on unique projects.
3. Paid sick leaves.
Our website - https://leftwrite.in/
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹12,000.00 - ₹16,500.00 per month
Benefits:
- Paid sick time
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Adajan , Surat - 395009, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Writing: 1 year (Preferred)
PHP
Laravel
jQueryJavascriptRole Features:
- With over 50 people across Technology, Product, Sales, Operations and other functions, we are ramping up our team to meet our goal of being a go-to destination fintech platform that delivers world-class products for merchants and customers.
- We are looking to add people to our team who are passionate about technology, products, consumer internet, payments & fintech.
- Credit Fair values people who bring intellectual energy to our workplace are able to contribute without constant supervision, are collaborative by nature and able to flourish under pressure. In return, we promise to provide you an environment that promotes meritocracy, values feedback and ideas, learns from its failures, and enjoys each other's company and contributions.
Skills you are expected to have :
- Technical Skills: PHP, Laravel, MySql, Jquery, Javascript, Python, React Native, PWA, Node.js
- Candidate should have experience in developing applications using PHP programming skills.
- Experience in python would be a plus
- Strong in DB knowledge
- Should be good with OOPS Concept
- Should be good in system design, architecture and development using object-oriented programming
- Should be good in writing secure and optimized code
- Experience in Laravel framework. If not then other PHP based frameworks like Codeigniter, Zend, CakePHP, symphony, etc.
- Good understanding/experience on software development methodology such as Agile, TDD, etc.
- Good understanding of source control tools and its use (SVN, Git, etc...)
- Experience in the development of Rest APIs and API testing tools such as postman etc.
- Experience in micro service-based development would be a plus
- Experience in queuing systems such as rabbitMQ, Active MQ etc.
- Experience in AWS cloud solution
- Experience in deployments and devops
- Excellent written and verbal communication skills
- Proactive, self-learner, thorough, organized and energetic
- Able to work across teams as well as independently
- Perform code review of peers
- Good analytical and communication skills
- Good experience in the Fintech domain (Payments/ Banking/ Wallets/ Insurance/ Financial Markets)
Primary Skills: PHP, Laravel, MySQL, Jquery, Javascript
Secondary Skills: Python, Rabbit MQ, AWS, CI/CD, React JS, PWA, Node.js, HTML, Jenkin
Immediate joiners are preferred. 0 - 30 days too can apply.
Location: Remote for now. However, expected to work from our Hyderabad office down the line.
Work timings: 3 pm - 12 am Indian Standard Time
Experience and expectations:
2 - 15 years of overall experience that includes at least 2 years of experience as Salesforce developer in translating business requirements into working solutions using Salesforce.com
Working knowledge of lightning. Aura is essential. LWC is desirable.
Exposure to at least one large enterprise Salesforce project
At least 1 salesforce certification is needed
Expertise in batch, queueable and scheduled jobs, future methods, Apex, Visual Force and triggers.
Strong in HTML, CSS, JavaScript
What we offer:
A chance to associate with a dynamic team of Seasoned Salesforce professionals(Ex - Deloitte,Amazon and Accenture)
An opportunity to be a part of winning team and grow exponentially.
Android Development
JavaTECHNICAL SKILLSET REQUIRED:
- Experience building and maintaining code for:
- Android platform (Eclipse/Android Studio, Java, Android SDK) OR
- Any other platform, with proven track record of picking up new skills
- Hands-on experience with modern technologies.
- Excellent Java programming skills
- Excellent analytical, debugging and troubleshooting skills (battery usage, network usage optimization, etc)
- Passion for usability, simplicity and consistency in software development.
- Excellent communication and collaborative skills.
- Exposure to Agile methodologies
- Bonus points for Knowledge of major mobile platforms (iOS, WP8, etc.)
POSITION:
- Be part of fastest growing eCommerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant, mobile commerce, analytics, automation and a lot more for the global markets positioned for Asia.
- Develop awesome new features front to back (using Java and Android SDK)
- Responsibilities will include all aspects of software development from design, coding, testing, customer feedback and maintenance.
- Work with a team of amazing developers and designers to build simple, beautiful and consistent user experiences for our mobile apps
- Invent and prototype new features, then build, test and ship them in our products.
- Drive the implementation of new technologies which improve our ability to build great products.
QUALIFICATION
- A Bachelor’s degree in Computer Science (or equivalent experience)
Define the product road map.
Closely work with engineering to define implementable product requirements.
Closely work with business functions (Customer Business - app/analytics/new launches to enhance the product.
Responsible for product adoption and success.
Responsible for market research.
Responsible for competitive analysis.
Have Co-ownership for profit and loss of a business function.
Requirements:
B.E / B.Tech + MBA from a premier institute.
8+ years of product management experience.
Solid understanding of software development life cycle.
Strong analytical skills.
Knowledge of e-commerce space.
Knowledge of healthcare space.
Experience defining mobile applications
Proven track record of building a product which saw massive adoption.
Prior experience as a product manager in a startup is preferred.
Knowledge of healthcare space is optional.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon