
Desktop Support Engineer
at One of the best IT firm(MNC) of Indore.
Essential duties and Responsibilities:
• Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.
• Maintain employees' access on associated computer systems and/or phone/voicemail systems
• Assist employees with Smartphones, Laptops and Tablets
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.
• Works with senior IT staff to purchase hardware and software.
• Assesses functional needs to determine specifications for purchases.
• In Person, Phone, Email and Ticket support with onsite and remote employees.
• Manage Ticket pipeline within stated SLA's.
• Performs all other duties as required.
Essential Knowledge & Skills:
• Knowledge of principles, methods, and practices related to payroll activities.
• Knowledge of accounting procedures and practices.
• Able to exercise great initiative independent judgment.
• High regard for confidentiality and ability to maintain confidential information.
• Ability to manage several projects and tasks simultaneously.
• Solid problem-solving and business acumen skills.
• Willingness to work additional hours in order to meet tight deadlines.
• Exceptional written and verbal communication
• Excellent customer service
• Highly organized, with exceptional attention to detail
• Able to thrive in a fast-paced environment
• Efficient written and verbal skills in the English language
Education and/or Experience:
• Associates Degree in Information Systems, Business, Communications or related field
• 3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers
• 3-7 years IT Customer Service Experience a must
• Experience troubleshooting hardware issues remotely.
• Experience installing software, patches and updates on Desktops and Laptops remotely
• Experience troubleshooting basic network, software and printing problems
• Mortgage Industry experience a plus
• High School Diploma required
Machines, office equipment & software:
• Windows 7/8/10 desktop, laptop and tablet computers

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Rejolut is one of the award winning fastest growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.
The ideal candidate will be responsible for developing highly scalable and secure code.
Responsibilities:-
-Able to take the Extreme Ownership of modules/product/projects
-Able to learn & implement new technology/framework/library at God Speed
-Able to come with optimal solution for the business problem
-Can handle calls with the client & customer to know their feedback
-Writing clean code & able to dig into other's code or open source code
-Pixel-perfect” implementation of our approved user interface
-Design and deployment of our database
-Ensuring the entire stack is designed and built for speed and scalability
-Design and construction of our REST API
-Integrating our front-end UI with the constructed API
-Design and implementation of continuous integration and deployment
Desired Candidate Profile:-
- At least three years’ experience with:
- Writing HTML, CSS, and JavaScript. Being up on latest practices is a must, e.g., HTML5, CSS3, and ECMAScript 6 (minimum)
- A relevant back-end programming language ( e.g.Python, Ruby or JavaScript )
- Database design and management, including being up on the latest practices and associated versions
- Server management and deployment for the relevant environment
- Familiarity with a relevant and globally supported framework—both front-end and back-end, if necessary—( e.g., React, Vue or Angular)
- Ideally, familiarity with CSS preprocessors, bundlers, and associated languages/syntaxes/libraries ( e.g., Sass, Less, and webpack )
- Thorough understanding of user experience and possibly even product strategy
- Experience implementing testing platforms and unit tests
- Proficiency with Git
- Appreciation for clean and well documented code
Culture
- Fast-paced, intellectually stimulating, steep learning, and growth
- Close-knit, hardworking, supportive colleagues
- Challenging work
- Flat organization with no hierarchy
- If you like problem solving, and love latest technology, there are very few better places
How we are different
-We are young and dynamic team who are obsessed with solving business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to business problem rather than technology
Why to join us
-We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company ho are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry
Location Ahmedabad
WORK FROM OFFICE AND WORK FROM HOME JOB
IF INTERESTED THEN CALL/WHATSAPP ME ON ( SEVEN EIGHT FIVE NINE EIGHT EIGHTZERO TWO FOUR TWO )
Development Projects
Backlog Create: Work with cross functional teams to breakdown the quarterly objectives into tasks and create backlog in Jira
Groom: Review the backlog regularly for each product / team and keep the items up-to-date and prioritized
Planning: From the backlog create sprint plans for all our products and cross functional teams every two weeks
Estimation: Ensure all the tasks in sprint have assignments, estimates added in Jira and the time spent is recorded
- Ensure all the tasks in sprint have start and end dates - Scheduling, Tracking, Releases
- Work with team to plot the tasks in the sequence as they would be delivered to ensure the planning is realistic
- Attend regular sprint meetings and monitor the progress against the plan o Find out the dependencies and work with cross functional teams to resolve them.
- Find out the risks, create plans to mitigate them
- Work with cross functional teams to determine the scope of each release o Prepare release plans
- Review the release progress regularly
- Manage the dependencies and risks
Documentation
- Process Documents : Document the processes that the teams follow and their life-cycle
- Product Documents : Work with cross functional teams to ensure the documentation artifacts are created for each release, reviewed and signed off before the release
Reporting : Weekly Progress Reports o Sprint Reports
Communication
Apart from regularly reporting the project manager need to be able to communicate with teams and management on a day-to-day basis on ongoing product development and release activities to be effective
Customer Projects
- Meet regularly with customers to understand the issues, solution to the use-cases, update implementation schedule and key milestones
- Work with customers to plans, schedule and execute the deployment, integration, upgrade, migration activities Obtain feedback on product and service performance and take them to management and cross functional teams to ensure they are added to the product backlog
- Serve as the primary voice of the customers within Acceldata and advocate on customers’ behalf Engage in and coordinate efforts to provide customer support and solutions by leading cross-functional efforts to ensure customer success
- Attend periodic business review meetings, as required, to provide progress on specific customer accounts Develop and manage improvement strategies for customer success. Hold retrospective reviews after every key milestone, document the outcomes and ensure the actions are implemented
- Coordinate with the Site Reliability team to drive value with key accounts
- Prepare periodical reports on customer’s health and report out to management to identify customer experience risks and drive internal change to support continuous customer experience improvement
Knowledge, Skills and Experience:
- To succeed at this job, you must have 5 - 8 years of experience in managing development projects
- 3 - 5 years of experience in managing releases /roll out to customers
- Be Customer Success driven to Have strong leadership and influencing skills
- Have the ability to track and manage multiple customer programs from inception to implementation o Be able to collect, analyze, present data in support of recommendations
- Possess the ability to foster working relationships and establish trust across the organization both internally and with customers.


ROLE & RESPONSILITIES
- Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation
- To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.
- To actively engage yourself to collect inventory, stocks and work reports of the distributor in a
daily/weekly basis.
- To look after smooth functioning and supply chain of the authorized distributor under your
periphery.
- To oversee sales executive schedule and plan them accordingly.
- To facilitate cross-functional communications among project stakeholders.
- To actively engage yourself with core marketing policies required for business development.
- To look after the grievances and claims arising from time to time maintaining proper
coordination with the company.
- To actively follow other marketing strategies and instructions as and when instructed by the company.
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Ensuring achievement of strategic objectives – SLA’s and other revenue targets
- Building and maintaining relationships with all key stakeholders in the hospital supply chain and the vendor’s management team
- Strategizing and executing annual price discovery exercise and keep the formulary up to date
- Providing price and market-linked information to clients and be abreast with any risks of supply that may occur
- Representing the company during critical review meets at both client and vendor end
- Monitoring and controlling the receivables and payables regularly
- Reviewing the internal MIS and conducting weekly reviews for the senior management team
- Training and guiding the bulk supply team members to perform and grow in their respective functions
What you need to have:
- Pharma (Graduate) + M Pharm or MBA (Healthcare / General / Pharmaceutical)
- Hands-on Experience in hospital supply chain operations
- Clear and crisp communication skill – both spoken and written
- Proficient in data crunching and coming up with actionable insights for the
hospital’s management team - Sense of timeliness, organization skills and ability to handle urgencies in a
composed manner. - Culture fit of working in a fast-paced environment
- Background in Inventory management
- Process-oriented
- Problem-solving ability with an ability to handle multiple tasks simultaneously

- Understand PHP, JavaScript, and JQuery.
- Have deep knowledge of working with the platform APIs.
- Use version control for Shopify theme development.
- Possess excellent soft skills, such as communication and teamwork.
- Have an extensive portfolio and testimonials of happy clients.

- Strong knowledge of PHP web frameworks like Laravel and working on other skills.
- Strong knowledge of MYSQL, RDBMS
- Familiar with Apache Configuration
- Experience in object-oriented PHP programming
- Understanding of MVC design patterns
- User authentication and authorization between multiple systems, servers, and environments
- Strong knowledge of the common PHP or web server exploits and their solutions
- Creating database schemas that represent and support business processes.
The maximum notice period considers being 30 days.
Male candidates will be considered in the development profile.
The mode of Interview will be telephonic and the final round will be on Skype.

