
Desktop Support Engineer
at One of the best IT firm(MNC) of Indore.
Essential duties and Responsibilities:
• Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.
• Maintain employees' access on associated computer systems and/or phone/voicemail systems
• Assist employees with Smartphones, Laptops and Tablets
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.
• Works with senior IT staff to purchase hardware and software.
• Assesses functional needs to determine specifications for purchases.
• In Person, Phone, Email and Ticket support with onsite and remote employees.
• Manage Ticket pipeline within stated SLA's.
• Performs all other duties as required.
Essential Knowledge & Skills:
• Knowledge of principles, methods, and practices related to payroll activities.
• Knowledge of accounting procedures and practices.
• Able to exercise great initiative independent judgment.
• High regard for confidentiality and ability to maintain confidential information.
• Ability to manage several projects and tasks simultaneously.
• Solid problem-solving and business acumen skills.
• Willingness to work additional hours in order to meet tight deadlines.
• Exceptional written and verbal communication
• Excellent customer service
• Highly organized, with exceptional attention to detail
• Able to thrive in a fast-paced environment
• Efficient written and verbal skills in the English language
Education and/or Experience:
• Associates Degree in Information Systems, Business, Communications or related field
• 3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers
• 3-7 years IT Customer Service Experience a must
• Experience troubleshooting hardware issues remotely.
• Experience installing software, patches and updates on Desktops and Laptops remotely
• Experience troubleshooting basic network, software and printing problems
• Mortgage Industry experience a plus
• High School Diploma required
Machines, office equipment & software:
• Windows 7/8/10 desktop, laptop and tablet computers

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About Wissen Technology:
• The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.
• Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.
• Our workforce consists of 550+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
• Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.
• Globally present with offices US, India, UK, Australia, Mexico, and Canada.
• We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
• Wissen Technology has been certified as a Great Place to Work®.
• Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.
• Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.
We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.
Website : www.wissen.com
KeyLogic Infotech Private Limited offers our customers a wealth of technical and business expertise. We build complex, diverse web and mobile solutions for any business need.
Our knowledge and experience translate to added value and peace of mind for our customers. With KeyLogic Infotech you get quality software and perfect service every time. We are seeking a skilled PHP Laravel Developer to join our team and work on client-based projects.
Overview:
As a Laravel Developer, you will be responsible for developing high-quality web applications using PHP, Laravel framework, MySQL, HTML, CSS, and jQuery. You will collaborate with a team of developers and project managers to deliver robust, scalable, and user-friendly solutions.
CodeIgniter developers, seize the opportunity to transition to Laravel now! Benefit from our comprehensive training, ensuring a smooth switch, and enjoy a salary increment that recognizes your valuable CodeIgniter expertise.
We are also accepting applications for this profile from php developer, laravel developer, web developer, php laravel developer.
Key Responsibilities:
- Addressing the client's and the development team's goals for the project.
- Using Laravel to create and build web applications.
- Identifying and fixing problems with implementation and debug builds.
- Working on projects with front-end and back-end developers.
- Testing the backend's and users' functionality.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field
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- A thorough knowledge of Laravel application design.
- JavaScript and HTML expertise.
- Abilities to solve problems and a critical perspective.
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Company background:
Myfi is a dynamic and innovative wealthtech company committed to empower people to take control of their financial outcomes by providing access to intelligent and unbiased financial advice.
MyFi is an AI powered financial assistant that serves to break down the complexities around financial planning so that users can make better decisions. Through a conversational chatbot experience, MyFi makes the start of your financial journey seamless.
We are passionate about pushing the boundaries of technology and delivering exceptional solutions to our users. Our goal is to provide better wealth outcomes for every individual through a conversational AI powered Co-pilot.
Our Culture:
· We’re a fast paced startup looking impact lives through technology and innovation
·Ownership and self-motivation is key, we don’t believe in micro managing
·We’re outcome and impact driven, something isn’t done until a user benefits from it
Our Values: Go With You GUT
· Grow At the Edge: We are driven by personal growth. We get out of our comfort zones and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.
·Understanding through Listening and Speaking the Truth: We value transparency. We communicate with radical candour, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.
· I Win for Team Win: We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.
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· Work closely with the design and product teams to help craft conversational experiences for our users
· Ability to work independently to deliver features that the team design
· You need to own outcomes without someone watching over you
· Understand the data we have and identify how we could leverage it to create more personalised experiences for our users
· Fine tune models with data specific to our use case
· Use different RAG approaches to augment data that the LLM already ha
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· Masters/Bachelor's degree in computer science, mathematics, statistics, engineering, or relevant field
· 10+ years of overall work experience
· 1-2 Experience working with LLMs and Generative AI
· Hands-on experience in various LLM fine-tuning techniques (e.g. LORA), LLM inference frameworks (e.g. vLLM), advanced RAG pipelines
· 5-6 years of machine learning/deep learning experience within frameworks such as TensorFlow and/or PyTorch
· Experience using RAG base approaches
· Understanding of financial concepts and investing would be a big plus but not required
· Publications at reputable machine learning conference or journal
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About the company
We are building analytics on natural language to help product development teams learn from large-scale customer feedback. Since our inception in 2020, we have been backed by top-tier VC firms from Silicon Valley and India. Today, we are proud to partner with some of the fastest scaling Product Led Growth companies. We are growing really fast and excited about having more people join us on this journey
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- Work in close collaboration with cross-functional partners in data science, design and frontend functions.
- Solve complex MLOps (model deployment, monitoring, training) challenges.
- Build cost effective and scalable systems.
- Contribute to product development by pitching in with ideas and doing proof-of-concepts.
Qualifications
- Over 2 years of work experience in the industry.
- Experience of domain modelling and deep understanding of distributed systems.
- Proficiency with any part of our technology stack: Golang, Serverless, Event Driven Architectures, NoSql/SQL, Elastic Search, Graphql, Microservice Architecture
- Hands-on experience in using versioning systems like Git.
- Experience working with CI/CD pipelines.
- Experience with automated test suites
- Strong interpersonal skills and a desire to work collaboratively to achieve objectives
- Excellent organisational and analytical abilities
Benefits and Perks
- Autonomy and Ownership
- Smart, Humble and Friendly peers
- Competitive remuneration package with equity options
- Generous vacation
- Maternity and Paternity leaves
- Learning & Development resources
- Initial grant to setup home-office
- Monthly stipend for coffee / nutritional supplements
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- Should have excellent in-depth knowledge of Nodejs and MongoDB
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Aviso is the AI Compass that guides Sales and Go-to-Market teams to close more deals, accelerate revenue growth, and find their True North.
We are a global company with offices in Redwood City, San Francisco, Hyderabad, and Bangalore. Our customers are innovative leaders in their market. We are proud to count Dell, Honeywell, MongoDB, Glassdoor, Splunk, FireEye, and RingCentral as our customers, helping them drive revenue, achieve goals faster, and win in bold new frontiers.
Aviso is backed by Storm Ventures, Shasta Ventures, Scale Venture Partners and leading Silicon Valley technology investors
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