Desktop Support Engineer
at One of the best IT firm(MNC) of Indore.
Essential duties and Responsibilities:
• Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.
• Maintain employees' access on associated computer systems and/or phone/voicemail systems
• Assist employees with Smartphones, Laptops and Tablets
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.
• Works with senior IT staff to purchase hardware and software.
• Assesses functional needs to determine specifications for purchases.
• In Person, Phone, Email and Ticket support with onsite and remote employees.
• Manage Ticket pipeline within stated SLA's.
• Performs all other duties as required.
Essential Knowledge & Skills:
• Knowledge of principles, methods, and practices related to payroll activities.
• Knowledge of accounting procedures and practices.
• Able to exercise great initiative independent judgment.
• High regard for confidentiality and ability to maintain confidential information.
• Ability to manage several projects and tasks simultaneously.
• Solid problem-solving and business acumen skills.
• Willingness to work additional hours in order to meet tight deadlines.
• Exceptional written and verbal communication
• Excellent customer service
• Highly organized, with exceptional attention to detail
• Able to thrive in a fast-paced environment
• Efficient written and verbal skills in the English language
Education and/or Experience:
• Associates Degree in Information Systems, Business, Communications or related field
• 3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers
• 3-7 years IT Customer Service Experience a must
• Experience troubleshooting hardware issues remotely.
• Experience installing software, patches and updates on Desktops and Laptops remotely
• Experience troubleshooting basic network, software and printing problems
• Mortgage Industry experience a plus
• High School Diploma required
Machines, office equipment & software:
• Windows 7/8/10 desktop, laptop and tablet computers
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We Tekdi Technologies are a dynamic and rapidly growing software development company looking to expand our sales team. As an Inside Sales Representative, you will play a key role in driving revenue growth by actively prospecting, nurturing leads, and closing sales. We provide a collaborative and supportive work environment that encourages personal and professional growth.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field.
- Proven experience in lead generation, preferably in the software services industry.
- Strong understanding of sales and marketing processes.
- Excellent communication and interpersonal skills.
- Proficient in using CRM tools and other lead-generation software.
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1. Prospecting and Research:
- Identify and research potential clients and industries that align with the company's services.
- Utilize various tools and platforms to gather information about target companies and decision-makers.
2. Lead Generation:
- Execute outbound lead generation strategies to generate a consistent flow of qualified leads.
- Engage in cold calling, email campaigns, and social media outreach to initiate contact with potential clients.
3. Qualification:
- Conduct thorough qualification of leads to assess their needs and compatibility with the company's services.
- Collaborate with sales and marketing teams to ensure a seamless handover of qualified leads.
4. Database Management:
- Maintain and update the CRM system with accurate and up-to-date information on leads and interactions.
- Regularly analyze and report on the status of lead generation activities.
5. Collaboration:
- Work closely with the sales and marketing teams to align lead generation efforts with overall business objectives.
- Provide insights and feedback to enhance lead generation strategies.
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- Articulate the value proposition of the company's services to potential clients.
- Develop and nurture relationships with key decision-makers through effective communication.
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- Previous experience in inside sales
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- Must know SDLC, software development modern technologies
- Strong communication and presentation skills.
- Excellent interpersonal and negotiation abilities.
- Self-motivated and driven to succeed in a competitive sales environment.
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Extensive use of oracle APIs and interfaces
Experience in performance tuning of the code
Experience in shell scripting.
Worked on Oracle Alert, AME, OAM ,DFF etc
Good to have ADF experience
Good to have ORDS experience
Good to have exposure in cloud technology.
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Act as a senior liaison between Business partners and IT communities
Facilitate cross-functional teams through business process and application initiatives from requirements definition
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Create technical designs to support business requirements.
Lead the development of technical solutions.
Communicate project status and escalate issues to management.
Develop and execute system test plans and scenarios.
Assist in preparing training materials for deployment of applications, modules, enhancements and bug fixes.
Assist in developing baseline datasets and reports to support testing of technical solutions
In this position, you will play a pivotal role in collaborating with our CFO, CTO, and our dedicated technical team to craft and develop cutting-edge AI-based products.
Role and Responsibilities:
- Develop and maintain Python-based software applications.
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- Strong Python programming
skills.
- Proficiency in OOP and SQL.
- Experience with Django, Streamlit, Node.js, and Svelte.
- Familiarity with charting libraries.
- Knowledge of AI/ML frameworks.
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- Effective communication and teamwork.
Company details: We are a team of Enterprise Transformation Experts who deliver radically transforming products, solutions, and consultation services to businesses of any size. Our exceptional team of diverse and passionate individuals is united by a common mission to democratize the transformative power of AI.
Website: Blue Hex Software – AI | CRM | CXM & DATA ANALYTICS
We are looking for a result-driven SEO Executive to be responsible for developing optimized web content. The SEO Executive's responsibilities include working closely with the marketing team to achieve SEO objectives, measuring the success of SEO and ROI, and assisting with the maintenance of the website's architecture to ensure user-friendliness.
To be successful as an SEO Executive, you should have strong copywriting and analytical skills, knowledge of coding techniques, and a commitment to constantly improving on key skills. Ultimately, an SEO Executive should have outstanding knowledge of SEO, passion for the industry, and time management skills.
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Send your resume at: utkrash (dot) gsoft (@) gmail.com
Our client is an IoT-enabled startup that helps businesses optimize and digitize their logistics operations. It is effectively streamlining a highly unorganized logistics space with a blend of cost-effective hardware and intelligent software and analytics.
Some of India’s renowned brands like Myntra, Flipkart, Philips, Xiaomi and others have used this innovative SaaS platform to successfully eliminate uncertainties in their supply chain.
Founded by a team of IIT Kharagpur dropouts, this Bengaluru-based location intelligence company has raised funding from angel investors of IP Ventures. It has over 100 customers and has already tracked lakhs of trips.
This platform is disrupting the supply chain & logistics operations of businesses which is heavily reliant on manual methods.
As a Enterprise Sales Manager, you will be responsible for handling end-to-end medium to large ticket size sales.
What you will do:
- Identifying and categorizing different companies/sectors according to their supply chain operations
- Identifying the correct decision makers in the companies and setting up the meeting to understand their supply chain and how our products can help them
- End-to-end solution designing for the clients based on your discussions
- Coordinating with the operations team to arrange pilots/demos for the clients
- Negotiating with the required stakeholders and closing the deal
- Maintaining the relationship with the client
- Delivering growth targets across geographies, customer segments, and products
Desired Candidate Profile
What you need to have:- 2+ years of experience in B2B Sales
- Experience in Logistics is preferred
- A structured sales process for winning complex enterprise deals
- Excellent communication skills
- An attitude to get things done and willingness to work in a high-growth start-up environment
- Excellent Relationship Management skills
● Demonstrated experience as a software engineer, with at least 3-5 years’ experience
in technology roles
● Experience working on complex systems and cloud architectures, preferably in a B2B
or enterprise context
● Experience with the Java programming language and frameworks such as Spring &
SpringBoot
● Experience with front-end Javascript frameworks such as ReactJS
● Experience working in databases and SQL queries for high-performance
● Experience and keen understanding of the value of working in agile teams
● A “quality-first” mindset, with experience working in continuous integration
environments
● Highly effective at communicating
● Respect for other team members and a highly collaborative approach to working and
learning together
We are searching for Full Stack PHP Developers to join our Tech team. You will work as a part of a Full-stack Tech team that is responsible for all aspects of the ongoing product & services development from the initial specification, through to developing, testing, and launching.
You will be responsible for building multiple platforms; integrating new templates/themes on the platform, maintain the platform etc – end to end development & maintenance of the products & services along with your team of developers.
● PHP 5 or later, MVC frameworks such as Laravel, Code Igniter
● Web services, REST API
● Candidate should have sound knowledge/understanding of Front-end technologies such as HTML & CSS,
JQuery Ajax, Node.js, React JS, Responsive design.
● Server management knowledge such as AWS, apache configuration, linux apt-get, crontab scheduling etc
● Working with MYSQL, writing stored procedures, query optimization.
● Problem solver and go getter
● Write clean, readable code and tests
● Skills of development of basic mobile apps is an addon.
● Candidate's role will require them to communicate with project managers, clients solution architects in the
team and overseas counterparts.
● Be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional
relationship management skills
● Help TL/PM in project estimations as & when required
About the Organization
Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 17% MoM, SyndicationPro is #1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also a FirstPrinciples.io Venture Studio Company, giving us the product engineering, growth, and operational backbone in India to scale our team.
Our story has been covered by Bloomberg Business, Yahoo Finance, and several other renowned news outlets.
About the Role
SyndicationPro.com is looking for an experienced Technical Lead who has scaled Enterprise SaaS Products built using JavaScript and AWS. Past experience in building a secure and scalable app is a critical requirement.
50,000 ft View
- Technology Evangelist: Research, create proofs of concept and introduces new technologies to the team
- Evolve System Architecture: Evolve the architecture to support future requirements and defines its SLAs
- People Coordination: Coordinate team members providing effective feedback and moderating discussions
- Define Process: defines the right processes for the team’s maturity level, balancing agility and discipline
Here is a visual representation of what we are expecting from this role
shorturl.at/hjwRU
More Granular View:
You will work with the team on the following:
- Architecture and System Design & Integration
- Tech Mentoring, Adoption and Alignment
- Technical Spikes and Experiments
- Code Reviews and Feedback
- Technical Capacity Planning
- Production Issues Escalation
- System SLAs, Metrics & Monitoring
- Platform Direction, Patterns and Practices
- Alignment with other Tech Leads
- Hands-On Coding 30% to 70% of the Time
- Playing an important part in building the company technical roadmap and development processes
- Playing the role of Engineering Manager as required
Tech Stack
MERN & MEAN Stack
AWS
What Success Looks Like
In 90 Days
- Clear understanding of the platform, current code base, and the product roadmap
- Understanding of the your team member’s strengths and weaknesses
- Clear plan of action to tackle the product roadmap, address technical debt, and upskilling team members
In 180 Days
- Work with the team to deliver the planned roadmap and address technical debt
- Leading the development of POCs, managing code reviews, and process design and implementation
- Building and maintaining the SLAs that we define together
- Playing an important role in hiring out for key technical roles
In 365 Days
- We have built a solid team and systems, processes, and infrastructure in place to scale
- We have delivered against the product roadmap
- Becoming an important part of the company leadership team by being a voice for the tech team
Location
- Preferred: Bangalore, India.
Open for Remote work with the right candidate
You will get to own and build world-class, stable, secure and scalable solutions
Ownership, trust and flexibility comes with the job and you are expected to consistently raise the bar in terms of technical proficiency and quality of code.
You will get to work with a highly experienced team in a very informal, yet results-oriented environment
You should think consumer-first and have the ability to work in a dynamic and fast-paced environment
You will actively participate in defining stable and scalable engineering processes to meet the demands of a fast growing team.
3+ years hands-on application development experience in Python, Django, Flask & NodeJS
Highly proficient in SQL and NoSQL databases and Redis.
Should have a strong hands-on working knowledge on AWS services like EC2, S3, Route53, SES, SQS, SNS etc.
Should have successfully built and deployed complex and resource efficient backend APIs that work flawlessly at scale
Should be willing to take on responsibility and ownership and should be highly motivated and fun to work with :)
Experience in working at fast-paced startups is a big plus!
If you have the knowledge, experience and hunger to make a positive impact, we’d love to meet you.