Technical Support Executive

Role & Responsibilities

As a Junior Full Stack Engineer at , you will work on product features end-to-end - from the data model to the pixel on the screen.

You will work alongside senior engineers, learn to bridge engineering and product, and contribute to translating complex business workflows into interfaces that enterprise teams actually use. You will own smaller features and grow into full vertical ownership over time.

• Work on product features end-to-end - complex configuration UIs, workflow builders, and operational dashboards for enterprise users
• Contribute to customer-facing surfaces - SDKs, embeddable flows, and APIs that directly shape how clients experience
• Learn and apply frontend architecture best practices - component structure, state management, performance optimisation, and accessibility
• Build backend APIs and data models under senior guidance - developing end-to-end ownership over time
• Debug issues across the full stack - learn to trace problems from symptom to root cause
• Collaborate with design, product, and customer success - hear feedback from real users and let it shape what you build
• Partner with the GenAI engineer to surface AI capabilities through clean, well-designed product interfaces
• Participate in code and design reviews to learn and grow

Ideal Candidate

• Strong Full Stack Engineer profiles
• Mandatory (Experience 1) – Must have 1+ years of hands-on full stack engineering experience (avoid frontend-heavy only profiles, backend heavy will work)
• Mandatory (Experience 2) – Must have strong backend engineering experience using Python, including designing and owning APIs, services, and data models in production environments
• Mandatory (Experience 3) – Must have strong frontend development experience using React (or equivalent), including component architecture, state management, and building production-grade user interfaces
• Mandatory (Experience 4) – Must have end-to-end ownership experience, building and shipping features across the full stack (UI + API + database) without clear handoff boundaries
• Mandatory (Experience 5) – Must have strong web fundamentals, including understanding of browser rendering, performance optimization, and accessibility best practices
• Mandatory (Experience 6) – Must be able to demonstrate solving complex problems on both frontend and backend, clearly articulating trade-offs, decisions, and outcomes
• Mandatory (Experience 7) – Must have solid experience with databases (SQL/NoSQL), including schema design, query optimization, and handling performance bottlenecks
• Mandatory (Company) - Top Product Companies, (preferred early-stage startups with Seed to Series C/D with fast-paced shipping culture)
• Mandatory (Education) - Tier-1 institutes (IITs, BITS, IIITs), Can be skipped if from Top notch product companies
• Preferred (Skill 1) – Strong proficiency in TypeScript, with experience in type-safe architecture and scalable frontend/backend systems
• Preferred (Skill 2) – Experience with testing frameworks such as Cypress / Playwright and strong unit testing practices
• Preferred (Skill 3) – Experience working with cloud platforms (AWS preferred)

Job Title: Pre-Sales Consultant

Location: Jaipur, Rajasthan (Full-time, in-office with demo travel)

Employment Type: Full-Time, Permanent

Experience Required: 2–4 Years

Open Positions: 1

Probation Period: 3 Months

Role Summary

We are looking for a skilled Pre-Sales Consultant to support our growing sales pipeline by delivering impactful product demonstrations and handling technical engagements. The candidate will play a critical role in driving technical wins during the sales cycle, with deep expertise in our products docEdge and bpmEdge.

Key Responsibilities

Deliver compelling product demonstrations to C-suite executives and IT stakeholders

Build and maintain demo environments with industry-specific configurations

Respond to RFPs and technical queries within defined timelines (≤ 3 working days)

Create high-quality proposal documents and solution architectures

Conduct Proof of Concepts (POCs) for enterprise clients

Support Account Executives in handling technical objections

Develop and maintain demo scripts across industries (NBFC, Manufacturing, Healthcare)

Provide structured feedback to the Engineering team based on client interactions

Must-Have Skills

2–4 years of experience in Pre-Sales or Solution Consulting (B2B Software/SaaS)

Hands-on experience in delivering product demos independently

Strong ability to translate business problems into technical solutions

Excellent presentation and proposal-writing skills

Solid technical understanding of APIs, workflows, and cloud deployments

Good-to-Have Skills

Experience with DMS/BPM tools such as OpenText, M-Files, Pega, Appian, etc.

Domain knowledge in NBFC or Banking sector

AWS or other cloud certifications

Key Performance Indicators (KPIs)

Demo-to-SQL Conversion Rate ≥ 60%

RFP Response Time ≤ 3 Days

POC Delivery Timeline ≤ 15 Days

Development of demo scripts for at least 5 industries

Assessment Process

HR Screening

Live Demo Presentation

Technical Round

Final Round with MD

Incentives

Fixed compensation role

Additional commission applicable on closed deals in coordination with SSC/AE

Role Description

This is a full-time on-site role for a Cloud & DevOps Engineer located in Coimbatore. The Cloud & DevOps Engineer will be responsible for managing and optimizing cloud infrastructure, implementing continuous integration and deployment processes, and ensuring the smooth operation of services. The role will involve working with Kubernetes for container orchestration and managing Linux environments.

Qualifications

• Proficiency in Software Development skills
• Experience with Continuous Integration and Deployment processes
• Skills in Kubernetes management and orchestration
• Strong understanding of Linux operating systems
• Ability to work collaboratively in a team environment
• Relevant certifications in cloud and DevOps technologies are a plus

Responsibilities:

• Design, implement, and maintain scalable and reliable database solutions on the AWS platform.
• Architect, deploy, and optimize DynamoDB databases for performance, scalability, and cost-efficiency.
• Configure and manage AWS OpenSearch (formerly Amazon Elasticsearch Service) clusters for real-time search and analytics capabilities.
• Design and implement data processing and analytics solutions using AWS EMR (Elastic MapReduce) for large-scale data processing tasks.
• Collaborate with cross-functional teams to gather requirements, design database solutions, and implement best practices.
• Perform performance tuning, monitoring, and troubleshooting of database systems to ensure high availability and performance.
• Develop and maintain documentation, including architecture diagrams, configurations, and operational procedures.
• Stay current with the latest AWS services, database technologies, and industry trends to provide recommendations for continuous improvement.
• Participate in the evaluation and selection of new technologies, tools, and frameworks to enhance database capabilities.
• Provide guidance and mentorship to junior team members, fostering knowledge sharing and skill development.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Proven experience as an AWS Architect or similar role, with a focus on database technologies.
• Hands-on experience designing, implementing, and optimizing DynamoDB databases in production environments.
• In-depth knowledge of AWS OpenSearch (Elasticsearch) and experience configuring and managing clusters for search and analytics use cases.
• Proficiency in working with AWS EMR (Elastic MapReduce) for big data processing and analytics.
• Strong understanding of database concepts, data modelling, indexing, and query optimization.
• Experience with AWS services such as S3, EC2, RDS, Redshift, Lambda, and CloudFormation.
• Excellent problem-solving skills and the ability to troubleshoot complex database issues.
• Solid understanding of cloud security best practices and experience implementing security controls in AWS environments.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.
• AWS certifications such as AWS Certified Solutions Architect, AWS Certified Database - Specialty, or equivalent certifications are a plus.

Job Description :

We are looking for Technical Mgr for our Unity team. Pls read the detailed JD below :

Skillset: Unity 2d & 3d development with C++ or C#.

Roles and Responsibilities :

- Manage- a team of Unity resources through effective planning, mentoring & coaching.

- Should be strong in Technical Development & People Management.

- Must be hands-on & have experience in doing design & code reviews and handling the live server

- Ready to learn new technologies (e.g. Unreal) within the organization to grow existing operations, business & team.

- Help in setting up the processes for resource planning, forecasting and resource deployment as per the business requirement.

- People Leadership

- Recruit, motivate, mentor, train and lead the best automation talent.

- Multitasking and problem-solving abilities, context switching and & out of box thinking abilities.

- Support the professional goals and development opportunities for his/her team and review each team member & their progress.

- Create a culture of innovation and teamwork.

Why work with us?

When you join us, you become part of a fast-growing team that allows you to build your career with professionals who are committed to including, developing, and engaging people from a wide variety of backgrounds and who care as much about excellence as you do.

The unique experience that you will be getting here includes :

- An ideal mix of the entrepreneurial spirit of a start-up with maturity and stability that comes with years of experience in striving for success.

- Well Funded by Sequoia. High growth & profitability, year on year.

- Diverse, where people from all academic backgrounds and experience can find their place - from fresh graduates to the most experienced.

- Great work-life balance.

- Made up of people passionate about learning, creating, and innovating, always striving to find a better way of doing things. Our people are our main asset.

- Our word class Tech Stack makes us pioneers in the engineering front & you will get a chance to directly work with the senior leadership.

About Octro :

Octro is a new-age platform that aims to create leisure options for the world at large. Octro's vision is to keep creating moments of joy in human life while creating the best and most scalable leisure options. Headquartered in India, and funded by Sequoia, Octro is the largest and fastest-growing global mobile gaming company with leadership in Card, Casino & Casual games across the portfolio. Some 200M+ players have played these games 150B+ times. For the last few years, games in our portfolio have ranked consistently in India's top 10 on AppAnnie/SensorTower for Player Revenue.

Octro was founded by serial entrepreneur Saurabh Agarwal, who sold his first venture to Intellisync/Nokia. He did his MS at Stanford University.

For details, pls visit: www.octro.com