Technical Support Executive

Elevate our quality assurance through automation

At Jules AI we're on a mission to revolutionize the recycled materials industry with cutting-edge technology solutions. As an Automation Engineer within our QA team, you will play a crucial role in enhancing our product development lifecycle by implementing and optimizing automated testing frameworks. Your work will ensure our software products are reliable, efficient, and meet the highest quality standards before reaching our clients.

What You Will Do

• Develop Automated Testing Frameworks: Design, build, and maintain automated testing frameworks and systems across various platforms and technologies.
• Collaborate on Test Planning: Work closely with QA analysts and engineers to understand system requirements and features, translating these into detailed, scalable, and robust automated tests.
• Continuous Integration and Deployment (CI/CD): Integrate automation tests with CI/CD pipelines, ensuring continuous testing and feedback in the software development lifecycle.
• Performance and Scalability Testing: Implement automated scripts to test performance and scalability of our software products, identifying bottlenecks and optimization opportunities.
• Bug Detection and Reporting: Utilize automated tests to detect and document bugs and issues within software products, collaborating with development teams to ensure timely resolutions.
• Tool and Technology Evaluation: Stay informed on the latest trends and tools in automated testing, recommending and implementing new technologies to improve testing efficiency and effectiveness.
• Quality Metrics and Reporting: Monitor, analyze, and report on quality metrics generated from automated tests to inform quality improvements and decision-making.

Who We Are Looking For

Skills and Qualifications:

• Proven Experience: 3+ years of previous experience in QA automation or a similar role, with a strong portfolio of successful automation projects.
• Technical Proficiency: Expertise in automation tools (e.g., Selenium, Playwright, TestComplete, Appium) and programming languages (e.g., Python, Java, JavaScript).
• Understanding of QA Methodologies: Deep knowledge of QA methodologies, tools, and processes, with the ability to apply this knowledge to automation practices.
• Problem-Solving Skills: Excellent analytical and problem-solving skills, with a keen attention to detail.
• Collaboration and Communication: Strong communication skills and the ability to work collaboratively within the QA team and across departments.
• Agile Environment Experience: Experience working in an Agile/Scrum development process, with an understanding of its impact on QA and automation practices.

What we offer

Work closely with a global team helping bring automation and technological intelligence to the recycling world.

You can also expect:

• As a global company, we treasure and encourage diversity, perspective, interest, and representation through inclusivity. The more we have, the better the solution.
• Connect and work with leading minds from the recycling industry and be part of a growing, energetic global team, across time zones, regions, offices and screens.
• Exposure to developments and tools within your field ensures evolution in your career and skill building.
• We adopt a Bring Your Own Device policy and encourage flexibility and freedom in how you work through competitive compensation and yearly appraisals
• Health insurance coverage, paid vacation days and flexible work hours help you maintain a work-life balance
• Have the opportunity to network and collaborate in a diverse community.

Are You Ready for the Challenge?

• Become a key player in our mission to transform the recycling industry through technological excellence. If you're passionate about quality assurance, automation, and making a difference, we'd love to hear from you.

Roles and Responsibility:

• Prospecting, generating, qualifying, processing, and following up on leads and appointment setting for our Sales Team based out in California.
• Collaboratively work with the sales and marketing team to develop lead generation strategies to generate lead opportunities.
• Initiates and participates in new business pitches with the sales team and own follow-through with the lead prospect.
• Identifying decision makers within targeted leads to beginning the sales process.
• Familiarizing yourself with all products and services offered by Internet Soft
• Attracting new clients by innovating and overseeing the sales process for the business
• Identifying and researching IT opportunities in California ·
• Communicating with clients to understand their needs and offer solutions to their problems.
• Creating positive, long-lasting relationships with current and potential clients
• Meeting and exceeding weekly and monthly activity and revenue targets.
• Linkedin Expertise is a must.
• Lead generation expertise is a must.
• Excellent leadership skills.
• Strong sales skills.
• Advanced presentation skills.
• Strong written communication skills.

Requirements:

• Should have strong experience in Automation testing, developing, and executing test cases.
• Should have strong experience in Selenium with Java & Cucumber framework. 
• Should have a good amount of experience working with Mobile Application testing using Appium
• Hands-on experience in CI/CD tools (setting up jobs) like Jenkins
• Good knowledge of software testing life cycle: Test planning, Test design and execution, Defect Management, and Test Reporting.
• Hands-on experience in Functional, Regression, System, and UAT Testing. 
• Good exposure to both Web and Mobile Automation Testing. 
• Excellent defect finding, debugging, and root cause analysis capabilities. 

we are building a professional network for the top 1% of women with a simple mission - more women in leadership positions. we launched in may 2020, and have an early product-market fit (10k paying members, great nps, retention) and strong business signals. we are backed by some of the best investors in india. click https://love.leap.club/" target="_blank">here to read what our members say about us ❤️

our founding team members have previously built zomato, uber, linkedin, facebook, wework. our 0-1 journey is done and we are now ready to scale 🤞

about the role - full stack developer:

• you will work on a disruptive product that is in its early stages.
• you are someone with experience in building products that have significant user base/revenue and robust backend systems running in production catering to real-world users.
• 2+ years of experience in engineering with applied knowledge of restful api design principles and best practices are a must. 
• an ideal candidate would have exceptional application development skills with experience working with nodejs, react, typescript, cloud (aws), mongodb amongst other in-demand technologies.
• having a good understanding of cloud technologies, deployments, backend & frontend end-to-end operations is key for this role.

skills required:

• experience with building and deploying cloud-based backend systems. operating the backend at low latency, high availability, and quality
• experience with developing distributed systems and scalable real-time applications
• excellent programming skills in node.js, react, express.js with a solid understanding of event-driven architecture
• understanding of sql and nosql databases. experience with designing and maintaining scalable databases
• experience with 3rd party libraries and api integrations. eg. stripe, razorpay, etc
• strong problem-solving skills with an understanding of core algorithms and complexity analysis
• solid understanding of operating system fundamentals, networking and concurrency concepts
• experience with aws technologies like lambda, api gateway, beanstalk, ecs, ec2 etc
• experience with docker, kubernetes good to have

why you should work with us:

• you will be part of our founding team and get a front seat view of building a company. we promise a steep learning curve
• work with smart folks who like to have fun and don't take themselves too seriously
• independently lead projects and own your deliverables
• we are generous with esops for folks who treat leap.club like their own company
• 5 day work week, flexible leave policy, health and accidental insurance
• regular offsites and travel to gurgaon (our hq)

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our thesis:

there are 3 critical factors that help us live our best social-professional life -

1. connections & network
2. jobs and opportunities
3. learning & development (courses, coaching etc.)

in the next 5 years, leap.club will transform all three for our members.

• the current-gen platforms have a simple playbook - big networks, feeds, photos, followers/ influencers and monetize through ads. 
• the next gen networks will be smaller/focused and algo driven
• linkedin enables connections, jobs, learning but it's built for scale and not depth.

our goals :

• 2022 - 10,000 members and $1 mil+ annual revenue 
• 2024 - 100,000 members and $10 mil+ annual revenue 
• 2027 - 1,000,000 members and $100 mil+ annual revenue 

What you need to have:

• Proficiency with vector graphics tools such as Figma/Sketch/AI (Preferably Figma)
• Ability to visualize the big picture of a project into product concepts and design directions
• Good understanding of the web and mobile app design ecosystem
• Ability to use prototyping tools
• A knack to stay updated about the latest design trends, techniques and technologies

• 2-4 years of work experience, preferably in a startup
• An engineering degree preferably, from a top-tier school (or equivalent experience)
• Hands-on experience in the JavaScript ecosystem, libraries, and tooling (ES6/7), React.js, and Redux
• Knowledge of React Hooks is an added advantage.
• Expert knowwledge of HTML/CSS, web standards, best practices
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• An experience of writing clean, well documented, semantic code with responsiveness and cross-browser compatibility in mind
• Ability to improvise, troubleshoot, and learn new skills on the job.
• Proficient understanding of code versioning tools, such as Git/SVN
• Excellent coding and debugging skills
• A passion and the ability to make beautiful, smooth, delightful web experiences
• A "Will Do" attitude

• A team of aces, from top-tier schools and startups, to work with
• A fast-paced, data-driven, and fun work environment
• A huge appetite for new, disruptive, creative, and implementable ideas
• An open work culture

• Competitive salary
• Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
• Opportunity to grow really fast.
• Opportunity to hire a team & mentor them in the future.
• ESOPs

1. Shortlist
2. Intro call of 15min
3. Assignment
4. 1-2 Tech rounds
5. HR round
6. Offer rollout

Responsibilities:

• Writes high quality code & unit tests, builds, tests as per agreed timelines
• Participates in technical design and provides estimation
• Owns one or more small to medium features
• Becomes a go-to person in at least one area
• Communicates clearly and gets clarification upfront to minimize rework. Knows when to ask for help to unblock.
• Consistently follows and promotes SDLC best practices: Coding standard, testing, code reviews, code comments etc.
• Exhibit strong problem solving skills, helps other developers and demonstrates teamwork

Requirements:

• Understands detailed requirements and demonstrates excellent problem solving skills
• Deep understanding of software engineering practices, Design Patterns, Data Structures, Algorithms
• Excellent programming skills in ROR, Golang, NodeJS, Python
• Strong communication skills
• Strong sense of ownership, drive and ability to deliver results
• 4+ years of experience in product driven organization
• A Bachelors or Masters degree in engineering from a reputed institute
• Experience in Golang, RoR, Unity, ML or Python will be an added advantage