Technical Support Executive

• Strong experienced Product Design Profile
• Mandatory (Experience 1) – Must have 8+ YOE in Product Design, with a focus on B2C or B2B2C Products
• Mandatory (Experience 2) – Must have strong experience in Project Management - Using Jira and other similar tools to manage projects efficiently
• Mandatory (Designation) – Must be Manager / Staff or above designation in Current role
• Mandatory (Team Managememt) - Must have atleast recent 2+ YOE as a Team Manager (Not mentoring, should be in a complete Manager role)
• Mandatory (Portfolio) - Must have strong High-fidelity UI Designs, Interaction models, and Design systems for Large-scale B2C Products
• Mandatory (Company) - Large-Scale B2C Products
• Mandatory (Gender) - Male candidates only

Preferred

• Preferred (Experience) - Retail domain experience

We are seeking a dynamic and result-oriented Relationship Manager – Mutual Fund Sales

to acquire, manage, and grow relationships with retail and HNI clients. The role involves

promoting mutual fund products, achieving sales targets, and delivering superior customer

service while ensuring regulatory compliance.

Roles And Responsibility -

1. Client Acquisition & Business Development

● Identify and acquire new clients through cold calling, referrals, networking, and digital

leads.

● Promote and sell mutual fund schemes based on client risk profiles and financial

goals.

● Achieve monthly, quarterly, and annual sales targets.

2. Relationship Management

● Build and maintain long-term relationships with retail and HNI clients.

● Conduct regular portfolio reviews and recommend suitable investment strategies.

● Address client queries, concerns, and service requests promptly.

3. Advisory & Financial Planning

● Understand client financial needs (retirement, tax planning, wealth creation, etc.).

● Recommend appropriate mutual fund products (Equity, Debt, Hybrid, SIPs, ELSS,

etc.).

● Educate clients on market trends and investment opportunities.

About the Company:-

Our Client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.

Job description:-

• General Insurance Domain Knowledge

• Increase reach and market share by adding new clients in the desired segment to the Organization’s Portfolio

• Achieve financial targets articulated in the strategic plans of the Organization in terms of the brokerage earned through

✓ Conversion of new clients

✓ Retention of existing clients

✓ Support of specialist vertical budgets

• Create potential databases from insurers and other sources

• Insurance Data Management

• GAP Analysis / Tender Bidding

• Client Management & Visits on a periodical basis

• Market Research on Large Accounts and Strategy Planning

• Updating self on Product Knowledge to ensure the right offerings to the Client

Location:- Mumbai

Qualification:-

• Graduation / MBA / Post-Graduation

• Insurance-related qualifications would be added advantage

Prior Experience: 6 - 10 years of experience in Corporate Sales

Technical Skills:

• Ability to handle diverse types of Clients / Large Corporates within India

Exp-Min 10 Years

Location Mumbai

Sal-Nego

Powerbi, Tableau, QlikView,

Solution Architect/Technology Lead – Data Analytics

Role

Looking for Business Intelligence lead (BI Lead) having hands on experience BI tools (Tableau, SAP Business Objects, Financial and Accounting modules, Power BI), SAP integration, and database knowledge including one or more of Azure Synapse/Datafactory, SQL Server, Oracle, cloud-based DB Snowflake. Good knowledge of AI-ML, Python is also expected.

• You will be expected to work closely with our business users. The development will be performed using an Agile methodology which is based on scrum (time boxing, daily scrum meetings, retrospectives, etc.) and XP (continuous integration, refactoring, unit testing, etc) best practices. Candidates must therefore be able to work collaboratively, demonstrate good ownership, leadership and be able to work well in teams.
• Responsibilities :
• Design, development and support of multiple/hybrid Data sources, data visualization Framework using Power BI, Tableau, SAP Business Objects etc. and using ETL tools, Scripting, Python Scripting etc.
• Implementing DevOps techniques and practices like Continuous Integration, Continuous Deployment, Test Automation, Build Automation and Test-Driven Development to enable the rapid delivery of working code-utilizing tools like Git. Primary Skills

Requirements

• 10+ years working as a hands-on developer in Information Technology across Database, ETL and BI (SAP Business Objects, integration with SAP Financial and Accounting modules, Tableau, Power BI) & prior team management experience
• Tableau/PowerBI integration with SAP and knowledge of SAP modules related to finance is a must
• 3+ years of hands-on development experience in Data Warehousing and Data Processing
• 3+ years of Database development experience with a solid understanding of core database concepts and relational database design, SQL, Performance tuning
• 3+ years of hands-on development experience with Tableau
• 3+ years of Power BI experience including parameterized reports and publishing it on PowerBI Service
• Excellent understanding and practical experience delivering under an Agile methodology
• Ability to work with business users to provide technical support
• Ability to get involved in all the stages of project lifecycle, including analysis, design, development, testing, Good To have Skills
• Experience with other Visualization tools and reporting tools like SAP Business Objects.

Job Responsibilities

• Design, build & test ETL processes using Python & SQL for the corporate data warehouse
• Inform, influence, support, and execute our product decisions
• Maintain advertising data integrity by working closely with R&D to organize and store data in a format that provides accurate data and allows the business to quickly identify issues.
• Evaluate and prototype new technologies in the area of data processing
• Think quickly, communicate clearly and work collaboratively with product, data, engineering, QA and operations teams
• High energy level, strong team player and good work ethic
• Data analysis, understanding of business requirements and translation into logical pipelines & processes
• Identification, analysis & resolution of production & development bugs
• Support the release process including completing & reviewing documentation
• Configure data mappings & transformations to orchestrate data integration & validation
• Provide subject matter expertise
• Document solutions, tools & processes
• Create & support test plans with hands-on testing
• Peer reviews of work developed by other data engineers within the team
• Establish good working relationships & communication channels with relevant departments

Skills and Qualifications we look for

• University degree 2.1 or higher (or equivalent) in a relevant subject. Master’s degree in any data subject will be a strong advantage.
• 4 - 6 years experience with data engineering.
• Strong coding ability and software development experience in Python.
• Strong hands-on experience with SQL and Data Processing.
• Google cloud platform (Cloud composer, Dataflow, Cloud function, Bigquery, Cloud storage, dataproc)
• Good working experience in any one of the ETL tools (Airflow would be preferable).
• Should possess strong analytical and problem solving skills.
• Good to have skills - Apache pyspark, CircleCI, Terraform
• Motivated, self-directed, able to work with ambiguity and interested in emerging technologies, agile and collaborative processes.
• Understanding & experience of agile / scrum delivery methodology

1.

As a member of the team, you will work alongside our clients to help design and deliver Test solutions to meet business requirements and help to improve the effectiveness of the clients' software quality assurance process.

2.

You should have extensive experience delivering testing services on commercial projects and possess extensive knowledge of agile practices.

3.

You are a techie who is passionate about software quality. You take pride in being hands-on and constantly endeavor to meet/exceed the software quality expectations of clients.

4.

You have 6+ years of experience in Quality Assurance including some experience in automation.

5.

You have exceptional analytical skills. While your projects may be extremely diverse in terms of their domain, scope, and requirement, you still must have the ability to comprehensively analyze those business problems and propose solutions accordingly.

6.

You have led QA efforts on your projects. This means you've defined testing strategies, test effort estimation, worked on automation frameworks, coordinated with client teams and have been involved till the deployment of projects.

7.

You are well experienced in bug reporting tools like Jira, Azure DevOps, Bugzilla, and API testing tools like Postman, Swagger, SoapUI, etc.

8.

Experience in using automation tools like Selenium Webdriver/Cypress/Appium to automate enterprise software applications would be an added advantage but it is not a must-have.

9.

You have excellent communication skills, task management skills, and client-facing capability and experience.

10.

You have worked on Agile projects and can advise clients on implementing agile testing processes.

11.

Experience in using any BDD frameworks for responsive web applications or mobile application testing.

12.

API integration testing would be an added advantage.

13.

Regardless of your experience, you are hands-on with testing and would like to remain hands-on as well.

14.

You are good with sharing knowledge and mentoring junior team members.

Job Description - 

Student Success Manager - (1-3 Years)

Or 

Sales Interns - (0-1 years)

About EduRev

EduRev is building the Netflix for Education with a layer of social networking. We aim to make the process of education and learning so effortless and engaging that you don’t feel the need to go to a school or coaching center anymore. EduRev essentially stands for Education Revolution and we are looking to achieve nothing less.

EduRev has over 9 million students and adds around 10 new users each minute. We are backed by Y Combinator, Artiman Ventures, and prolific angel investors like Anand Chandrashekaran (Ex-Director at Facebook Messenger, Ex-CPO at Airtel & Snapdeal), Martin Basiri (CEO, Apply Board), to name a few.

We have won the Best App award (for learning) by Google, the Startup of the Year Award by TieCon, and the mBillionth Award for Learning & Education in South Asia by the Bill and Melinda Gates Foundation. 

Our Journey and the plan ahead

We started our entrepreneurial journey 🚀right after college to solve two critical problems in the education system:

• Even though each child is unique, there is no personalisation in the way we are taught 👩🏻‍💻
• The average teacher-student ratio in India is ~ 1:50, which creates a high dependency on good teachers
• A product designed with a student-first approach

Since our inception we have 👇🏻:

• Managed to create a product that our users have loved: In the NPS survey, 87% of activated users are selecting 9 or 10 out of 10.
• Sold 70k+ subscriptions organically across 30 countries including India
• Collectively solved more than 2Mn doubts organically (our user to answer metric is 10x that of Quora)

We are looking for young and smart sales enthusiasts who will become the face of EduRev and communicate with our end users.

About the role

As a Student Success Manager, you will be an individual contributor assisting EduRev’s sales and growth efforts by contributing to new customer acquisition and retaining existing customers by constantly supporting them. Your responsibilities will include (but are not limited to):

• Understanding the product and the target market audience. Become a product evangelist first.
• Handle the problems faced by users in real-time
• Ensuring that EduRev offers customer experience to all its users across multiple platforms.
• Communicate with users on a regular basis to understand how we can improve the product further and understand the problems faced by users.
• Run experiments to understand the processes which get the maximum conversion & ROI.
• Making outbound calls to potential users, understanding the context of a student's preparation, assessing his/her learning patterns and pitching relevant products and making a sale.
• Building an empathetic relationship with the students and understanding their motivation levers and genuinely guide them in taking the right decision.
• Increase the brand awareness among users through direct interaction with the users & their parents.

Desired Candidate profile:

• You are genuinely excited to help students and ready to put yourself in the students’ shoes and advocate for them when necessary.
• You have experience in using CRM tools from the scratch and have an understanding of how to utilize them for conversion improvement.
• You have proven inside sales experience for a B2C product preferably in an EdTech company.
• You are the one who can communicate EduRev's vision to retain the users, increase their experience and loyalty and acquire new learners on the platform.
• You have strong interpersonal skills and experience in dialling dozens of calls per day.
• You are already a star performer and have the fire to achieve your weekly and monthly targets.