Technical Support Executive

🚀 Job Title : Gen AI Engineer

Experience : 3 to 5 Years

Location : Bengaluru (MG Road – Prestige Building)

Work Mode : Hybrid (3 Days WFO)

Open Positions : 2

Notice Period : Immediate to 15–20 Days Preferred

🎯 Role Overview :

We are looking for a Gen AI Engineer with hands-on experience in building and deploying LLM powered applications.

You will work on cutting-edge AI solutions, including real-world enterprise use cases and next-generation internal products.

🛠 Mandatory Skills :

• Strong proficiency in Python.
• Hands-on experience with LLMs & GenAI frameworks (LangChain, LlamaIndex, Semantic Kernel).
• Experience in prompt engineering and system design.
• Knowledge of vector databases & embeddings.
• Experience integrating GenAI solutions into production systems.
• Understanding of REST APIs, async processing, and streaming responses.

⚡ AI / ML Knowledge :

• Strong understanding of NLP & transformer-based models.
• Familiarity with fine-tuning, embeddings, and inference patterns.
• Knowledge of GenAI evaluation metrics (accuracy, relevance, grounding).

☁ Infrastructure & Tooling :

• Experience with Cloud platforms (AWS / Azure / GCP).
• Familiarity with Docker & Kubernetes (good to have).
• Exposure to CI/CD pipelines and MLOps practices.

🌟 Nice to Have :

• Experience with multimodal models (vision, OCR, speech).
• Knowledge of AIOps, RCA, observability, enterprise workflows.
• Experience building AI agents & orchestration layers.
• Understanding of AI governance, safety, and responsible AI.

💼 Key Responsibilities :

• Design, develop, and deploy GenAI applications using LLMs (OpenAI, Azure OpenAI, open-source models).
• Build RAG pipelines using vector databases (FAISS, Pinecone, Weaviate, Chroma).
• Develop high-quality prompts, system instructions, and structured outputs (JSON, function calling).
• Integrate GenAI capabilities into backend systems via APIs & microservices.
• Optimize models for performance, latency, cost, and accuracy.
• Implement evaluation frameworks (hallucination detection, confidence scoring).
• Ensure data security, privacy, and compliance.
• Collaborate with product, design, and domain teams.
• Document architecture, prompts, and best practices.

💼🤝 Interview Process :

1. Geektrust Assessment (AI Agent-based evaluation)

2. Final Interview with Founder (45 mins)

Job Description:

1. Experience in Core Java, Spring Boot.
2. Experience in microservices.
3. Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.
4. Should be able to analyze, design, develop and test complex, low-latency client-facing applications.
5. Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2
6. Good knowledge of multi-threading
7. Basic working knowledge of Unix/Linux
8. Excellent problem solving and coding skills in Java
9. Strong interpersonal, communication and analytical skills.
10. Should be able to express their design ideas and thoughts.

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.

Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.

Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

About the Company

We are a fast-growing platform helping individuals and businesses simplify compliance, documentation, and operational workflows through smart, technology-driven solutions. Our mission is to make filing, registrations, and business processes seamless, transparent, and stress-free.

We are looking for a motivated and goal-oriented Account Executive to join our team in Bangalore. This role is ideal for fresh graduates or early-career professionals who want to break into sales and grow inside a high-velocity tech environment.

Key Responsibilities

As an Account Executive, you will be responsible for:

• Identifying and engaging prospective clients through outbound outreach and inbound inquiries.
• Presenting and explaining our services to potential customers in a clear and compelling way.
• Building trust-based relationships to ensure client satisfaction, retention, and repeat business.
• Working closely with the sales team to prepare proposals, pitches, and tailored solutions.
• Meeting and exceeding weekly and monthly sales targets.
• Staying updated on industry trends, customer pain points, and competitive offerings to provide valuable insights.

Qualifications and Skills

We are looking for someone who has:

• Fresh graduation or up to 1–2 years of experience with a strong interest in sales.
• Excellent communication skills, both verbal and written.
• Strong interpersonal abilities and confidence in building client relationships.
• A proactive mindset with eagerness to learn quickly.
• The ability to work both independently and in a team.
• Basic familiarity with CRM tools and sales workflows is helpful, but not mandatory.

Key Skills Required

• Sales presentation skills
• Strong communication and relationship-building
• Teamwork and collaboration
• Adaptability and continuous learning
• Problem-solving and strategic thinking

What We Offer

• Competitive salary with attractive performance incentives.
• Clear pathways for career growth and skill development.
• A supportive and collaborative work environment.
• Exposure to a fast-scaling business and real impact on customer experience.

Why Join Us as an Account Executive?

This role gives you the chance to shape meaningful customer relationships and contribute directly to business growth. You’ll work with a forward-thinking team building practical solutions that simplify life for thousands of customers. If you enjoy sales, thrive in dynamic environments, and want to develop into a high-impact professional, this is the right place to grow.

We are currently looking for Senior Recruiters & Recruitment Executives for our Job Search Services department.

Responsibilities:
 

• Research, register and apply for jobs available overseas, as per the client's requirement.
• Develop and implement a search strategy that includes recruitment agencies, employer websites, job boards and social networks.
• Understand the client's profile and suggest the availability of jobs as per their requirement.
• Review resumes and credentials for appropriateness of skills, experience and knowledge.
• Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, recruitment agencies & directly company's website.
• Ability to interact with the clients on call and email on their job search services.
• Coordinate responses and interview schedules with clients, as needed.

Toplyne is a global SaaS product built to help revenue teams, at businesses with a self-service motion, and a large user-base, identify which users to spend time on, when and for what outcome. Think self-service or freemium-led companies like Figma, Notion, Freshworks, and Slack. We do this by helping companies recognize signals across their - product engagement, sales, billing, and marketing data.

Founded in June 2021, Toplyne is backed by marquee investors like Sequoia,Together fund and a bunch of well known angels. You can read more about us on - https://bit.ly/ForbesToplyne" target="_blank">https://bit.ly/ForbesToplyne , https://bit.ly/YourstoryToplyne" target="_blank">https://bit.ly/YourstoryToplyne.

• Design, Develop and maintain scalable data pipelines and Data warehouse to support continuing increases in data volume and complexity.

• Develop and implement processes and systems to supervise data quality, data mining and ensuring production data is always accurate and available for key partners and business processes that depend on it.

• Perform data analysis required to solve data related issues and assist in the resolution of data issues.

• Complete ownership - You’ll build highly scalable platforms and services that support rapidly growing data needs in Toplyne. There’s no instruction book, it’s yours to write. You’ll figure it out, ship it, and iterate.

• 3-6 years of relevant work experience in a Data Engineering role.

• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

• Experience building and optimising data pipelines, architectures and data sets.

• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

• Strong analytic skills related to working with unstructured datasets.

• Good understanding of Airflow, Spark, NoSql databases, Kakfa is nice to have.

• The candidate must have strong experience in application security assessment. threat modeling, code review, static and dynamic testing.
• The candidate must have a strong understanding of common security libraries, security controls, and common security flaws.
• Candidate must have experience in performing application vulnerability Management, penetration testing, application & API security assessment.
• Candidate must have experience with OWASP, static/dynamic analysis, and common security tools
• Candidate must have basic knowledge of development or scripting experience
• Candidate must have experience in identifying security issues through code review during entire SDLC cycle
• A basic understanding of network and web-related protocols (such as TCP/IP, UDP, HTTP, HTTPS, protocols)
• Experience in working with developers
• Candidate must have good communication skills (written & verbal)
• He / She will be responsible for performing application security assessment, code review, API security assessment.
• Participate in and support application security reviews and threat modeling, including code review and static/dynamic testing.
• Ensure that security across all aspects of the software is uniform by setting up checkpoints.
• Perform threat modeling for applications to determine the potential threats and vulnerabilities to an application and identify points where applications are most vulnerable.
• Based on assessment results explore the threats that each application is exposed to and ranks them on a severity scale
• Recommend the countermeasures that could be developed to secure application
• He / She need to facilitate and support the preparation of security releases
• He / She needs to support product and development teams in the area of application security.
• Assist in the creation of best security development practices and security training for developers

Skills

• He / She must have 5 + Years of experience in Application security assessment & application vulnerability management with strong academic background. 
• Ability to stay current with emerging threats, security risks, and potential impacts to the business. 
• Should have strong exposure to application security assessment, code review, secure development practices, and application security tools & technologies.  
• Candidate should have at least one Information security certification CEH, CASE, or CISSP

Job Title: Full Stack Developer

Location: India – Noida.

Shift: Rotational

Job Function: Engineering

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

Responsibilities:

• Participate in the design and creation of scalable software
• Write clean, functional code on the front- and back-end
• Testing and fixing bugs or other coding issues
• Work with development teams and product managers to ideate software solutions.
• Test software to ensure responsiveness and efficiency
• Troubleshoot ,debug and upgrade software
• Create security and data protection settings
• Build product and features with a mobile responsive design.
• Strong hold on PHP, MySQL and jQuery

Why join the navy when you can be the pirate?

Get onboard this ship & let's make KYC and onboarding easier than ever!

We want to ensure that our tech is successfully consumed by end users easily.

We are looking forward to work with you.

We would love to have you for the following reasons :

• Strong hold in python based backends such as Flask & Django
• Knowledge of backend principles, patterns, and best practices
• Aware of the open-source ecosystem and the libraries available.
• Proficient understanding of Git
• Must have written Unit, Integration and UI Test Cases
• Understanding of Cloud hosting (AWS,Azure) principles and interface guidelines
• Experience in working with distrubuted data using REST APIs, JSON and other technologies
• Potential interns with experience in containers will hold an advantage.
• Experience in Kafka & ELK will be an advantage.
• Experience of 1-2 years.