- Provide L1 support including desktops, laptops and printers and other IT related accessories
- Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
- Raise ticket within supplied ticketing system and update and close with end user confirmation
- Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
- Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
- Install, configure and troubleshoot various PC Hardware Components
- Configure and troubleshoot of LAN and Wi-Fi setup
- Install and troubleshoot Printer, Scanner and Projector
About you:
• 1-2 years of experience as a Desktop Engineer from any industry
• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware
• Strong experience in Anti-Virus software installation and Management
• Good experience in configuration and troubleshooting of Network Devices
• Basic knowledge of Server administration and Server hardware
• Good working knowledge on MS-Office
• Good communication and problem-solving skill
• Any bachelor’s degree with IT background would be a plus
Shubham Vishwakarma
Full Stack Developer - Averlon
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Position Overview
We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.
This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.
Key Responsibilities
Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.
Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.
Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.
Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.
Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.
Maintain code quality through version control, peer review, and adherence to Salesforce best practices.
Create and maintain technical documentation for customizations, integrations, and configurations.
Proactively identify system improvements, performance enhancements, and automation opportunities.
Serve as the go-to technical expert for Salesforce Service Cloud within the organization.
Ensure compliance with Salesforce security standards, governance, and data privacy policies.
Required Skills & Qualifications
7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.
Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.
Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.
Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).
Deep understanding of Salesforce security model, sharing rules, and data architecture.
Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).
Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to manage full development ownership in a fast-paced environment with minimal supervision.
Preferred Skills
Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.
Familiarity with Agile/Scrum methodology and working with cross-functional teams.
Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.).
Roles and Responsibilities
Essential Functions / Responsibility:
Desired Candidate Profile
Business Development/ Sales Manager profile with a Foreign client-facing role ( US & UK) and has some experience in the IT services/ Data industry. Please look for candidates who are working in data/technology/digital consulting companies.
.NET
C#Responsibilities
- Develop quality software and web applications
- Analyse and maintain existing software applications
- Create and maintain SQL databases, tables, views, stored procedures etc. (Microsoft SQL Server 2008+)
- Design highly scalable, testable code
- Discover and fix programming bugs
- Monitor and maintain application security and integrity
- Communicate project status and identify technical risks
- Evaluate and recommend appropriate technologies based on product needs and industry trends
Desired Skills:
- Develop quality software and web applications
- Excellent communication and organisational skills, must be a team player
- Excellent analytical skills
- Ability to work in a fast-paced environment
- Ability to stay focused and deliver on time and on budget
- An up-to-date, working knowledge of current, past, and projected trends in the industry
- Knowledge of AI Techniques such as Neural Network Programming would be an asset
- Knowledge of Steering Behaviors Programming Techniques would be an asset
Qualifications
- Strong knowledge in .NET platform (ASP .NET) and C#
- Strong knowledge of Microsoft SQL Server 2008+ and T-SQL language
- Proficient in MS Visual Studio and TFS, including application build/deployment
- Knowledge and experience with creating and consuming web services
Educational Requirements:
Bachelor's degree diploma in computer science or software engineering
Requirement & Job Description
Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.
Desired skills & Experience :
Should be a graduate
Should possess Graduation in German Language (Level C2)
If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage
Should have flair for customer service , Excellent upselling skills
Should be comfortable with Rotational shifts/Offs
Responsibilities:
.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Finding and developing new markets and improving sales.
.Keep observing stock reports, inventory, product orders, re-order etc.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills.
.Proficient in Word, Excel, Outlook, and power point.
PHP
Javascript
React.js
Angular (2+)WordPress Developer Responsibilities:
- Designing and building the website front-end.
- Designing and managing the website back-end including database and server integration.
- Generating Word Press themes and plugins.
- Conducting website performance tests.
Required key skills:-
- Must have knowledge on custom word press, also page builder and elementor.
- Strong understanding of PHP back-end development.
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
5 Days working. SATURDAY & SUNDAY Fixed OFF
A decade old, the firm has grown to great heights, beside partnership with the best universities and organizations across the globe. They are backed by a global publishing house, that is more than 200 years old, whose international operations cover the USA, Europe, Asia, Canada, and Australia - known for published works of more than 450 Nobel Laureates in categories across Economics, Chemistry, Peace, Economics, and Physiology among others.
- Developing a long-lasting relationship with assigned client portfolio.
- Creating sales plan for generating revenue, managing the P&L for assigned customers
- Acting as point of contact for complaints and escalating issues as appropriate.
- Identifying Opportunities and being responsible for upselling and cross selling to the defined customer base.
- Collaborating with internal teams to address customers’ needs.
- Working closely with Business Development teams to identify and grow opportunities within territory/ market.
- Forecasting and maintaining a strong pipeline.
What you need to have:
- 5 - 8 years experience in business development & account management in staffing industry
- Strong interpersonal and Communication skills, both verbal and written and good negotiation skills
- Candidate with prior experience of more than 5 years in Customer Service and Sales preferred.
- Driven to succeed and motivated by a target driven environment.
- A customer-oriented attitude
- Problem-solving aptitude
- Ability to work well with a team.
- Ability to network and build relationships.
- Able to multitask and juggle competing priorities.
- Strong client facing staffing experience in both hunting and farming.
- Have been responsible for the end-to-end client relationship.
- Proven track record of meeting and exceeding targets.
We are looking for competitive and passionate Sales Associates to help us build up our start-up.
Sales Associates responsibilities include pursuing new sales prospects, negotiating deals and maintaining excellent customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate Hofeto services and products through email, phone and face to face meetings, we would like to meet you.
Ultimately, you will work with us to meet and exceed business expectations and contribute to our company’s rapid and sustainable growth.
You should also be someone who loves great design,who is passionate about interior design, and provides exceptional customer service. The most important piece is being able to help your customers create beautiful gorgeous spaces with our home interior selection. Your creative talents will be recognized and rewarded. This is a great opportunity for newly graduated Marketing and Sales candidates who need experience in the real world and are looking to build their career.Key Responsibilities
- Responsible for achieving monthly house calls, sales goals, delivery goals and creating and maintaining a client base.
- Offers superior customer service and cultivates relationships with clients to sell & develop future business utilizing effective selling skills.
- Set up meetings with potential clients and listen to their requirements, wishes and concerns.
- Utilizes strong interpersonal skills, selling skills, active listening, professional attitude, and represents the company with integrity and professionalism.
- Provides sales and design services to clientele, including house calls, presenting floor plans and full presentation boards for design projects.
- Builds and maintains a high level of product knowledge related to furniture, home furnishings, and related accessories, including a strong understanding of construction features.
- Stays current on interior design trends in their local market and on a national level.
- Assists all customers as called in rotation and ensures appropriate order procedures and processing.
- Maintains client contact from order writing through delivery to ensure client satisfaction.
- Participates in other functions like training and mentoring, weekly sales meetings, working reports, Daily reviews to be maintained.
- Achieve defined target of Specific number of sales closures month on month.
Key Skills
- Candidates with experience between 1 to 5 years.
- Excellent communication and sales skills
- Being a great problem solver will help situations when clients have complaints or concerns
- Managing multiple demands effectively without feeling overwhelmed.
- Capable of being productive in a timely manner
- Focusing on what is important and adhere to a set of schedule to ensure deadlines are met
- Candidates should have good knowledge about everything that there is to know about the items that they are selling
- Should be an active listener, good communicator, empathetic and have a positive attitude
- Perform extensive research on not only the company but also the products you will be working with
- Open to extensive travel within the city.
Location: Bangalore
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon