- Provide L1 support including desktops, laptops and printers and other IT related accessories
- Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
- Raise ticket within supplied ticketing system and update and close with end user confirmation
- Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
- Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
- Install, configure and troubleshoot various PC Hardware Components
- Configure and troubleshoot of LAN and Wi-Fi setup
- Install and troubleshoot Printer, Scanner and Projector
About you:
• 1-2 years of experience as a Desktop Engineer from any industry
• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware
• Strong experience in Anti-Virus software installation and Management
• Good experience in configuration and troubleshooting of Network Devices
• Basic knowledge of Server administration and Server hardware
• Good working knowledge on MS-Office
• Good communication and problem-solving skill
• Any bachelor’s degree with IT background would be a plus
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Write clean, reusable, and well-structured code following industry best practices and coding standards.
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OpiGo is an early-stage wealth tech start-up that’s changing the way people invest in the stock market. Our platform empowers users to make informed investment decisions through a cutting-edge gamified community.
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1. To strive for continuous improvement of both technical and business knowledge
2. Engage proactively with stakeholders and other cross-functional team members in the
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3. Ensure new database code meets company standards for readability,reliability and performance
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2. Strong Knowledge of T-SQL
3. A good understanding of data normalization,data modelling and database schema design
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4. Knowlegde of database optimization techniques
5. Monitor database performance , implement changes and apply new patches and versions when
required
6. Automate regular process, track issues and document changes
7. Assist developers with complex query tuning and schema refinement
8. Proven working experience as a Database administrator
9. Experience with backups,restores and recovery models
10. Knowledge of High-Availability (HA) and Disaster Recovery(DR) options for SQL Server
11. Experience on AWS technologies (RDS,EC2,EBS,S3,RedShift,Glue)
12. Experience in implementation & support of NoSQL technologies
redis,memcached,mongodb,
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1. Experience with Financial Data, Capital Markets and Mutual funds industry/data
1. Working experience on Data Warehouse projects or exhibits sound knowledge over the concepts
1. Understanding of Distributed Systems and Parallel Processing architecture
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon