- Provide L1 support including desktops, laptops and printers and other IT related accessories
- Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
- Raise ticket within supplied ticketing system and update and close with end user confirmation
- Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
- Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
- Install, configure and troubleshoot various PC Hardware Components
- Configure and troubleshoot of LAN and Wi-Fi setup
- Install and troubleshoot Printer, Scanner and Projector
About you:
• 1-2 years of experience as a Desktop Engineer from any industry
• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware
• Strong experience in Anti-Virus software installation and Management
• Good experience in configuration and troubleshooting of Network Devices
• Basic knowledge of Server administration and Server hardware
• Good working knowledge on MS-Office
• Good communication and problem-solving skill
• Any bachelor’s degree with IT background would be a plus

About Raksha Technologies
About
Connect with the team
Similar jobs
Job Summary
We are seeking a highly skilled Cloud AI Engineer with strong Cloud and Data Engineering capabilities to design, build, and deploy intelligent AI agents and end-to-end AI solutions.
The ideal candidate bridges the gap between AI research, data engineering, and full-stack software development. You should possess deep expertise in Vertex AI, GCP ADK, modern AI orchestration frameworks, and cloud-native data services. Beyond building systems, you must have hands-on experience in advanced AI optimisations—including prompt engineering, context engineering, and harness engineering.
Experience Required: 5+ Years of total IT experience (with a minimum of 2+ years dedicated to Google Cloud, Machine Learning, and AI)
● Job Location: PAN India
● Work Mode: Hybrid
Key Responsibilities
AI & Agentic Engineering
● Multi-Agent Design: Design, develop, and orchestrate complex Agentic AI applications and multi-agent workflows on GCP.
● Core AI Stack: Build and deploy scalable AI solutions leveraging Vertex AI and GCP ADK (Agent Development Kit).
● Advanced LLM Techniques: Implement advanced Prompt Engineering, Context Engineering, and Retrieval-Augmented Generation (RAG) workflows.
● Testing & Evaluation: Design robust evaluation frameworks using Harness Engineering principles to benchmark agent performance, guardrails, and accuracy
Cloud Integration
● End-to-End Delivery: Develop full-stack AI applications, seamlessly integrating backend services, secure APIs (RESTful/gRPC), and responsive user interfaces.
● Scalable Infrastructure: Design and maintain scalable, secure, and production-grade AI systems utilizing GCP cloud-native architectures.
· Write effective and scalable code in Ruby
· Build back-end components for web applications
· Test applications for performance, responsiveness, and security
· Review and debug junior developers’ code
· Integrate data storage and data processing solutions
· Build, install, and share gems and plugins
· Create automated test scripts
· Improve and maintain applications after deployment
· Coordinate with team members who work on different layers of infrastructure
+ About Us
At Pathfinder we identify with the need to build Strategy for Innovative Ventures in a ‘Digital Native’ manner. Our frameworks provide holistic guidance to startups navigating the challenging 0-1 terrain. We imbibe the adage – Strategy is what you see & not what you say, and transforming our frameworks into intuitive playbooks is the act at the end of the play.
+ Role Overview
Do you spend your days crafting Instagram stories and witty tweets? Do you obsess over analyzing algorithms and a cringe over boring content? Then we have the dream job for you.
We're on the hunt for a creative manager to join our team in a full-time role. You'll be our social media sherpa, conquering platforms like Facebook, Instagram, Twitter, LinkedIn, and even the next big thing that hasn't hit yet.
+ Key Responsibilities
Your mission, should you choose to accept it (and trust us, you should) will involve:
Content Crafting: We're talking memes that go viral, tweets that transcend opinions, and videos that make people- stop scrolling and start thinking.
Social Media Sherpa: You'll be responsible for managing the social media roster from conceptualization to publishing, making sure that our brand is voice on point and consistent.
Data Delving: Using your eagle eyes to analyze what's working (and what’s flopping) to make our social strategy sharper than a samurai sword.
Engagement: We want conversations, not crickets! Respond to comments, answer questions, and turn followers into brand advocates.
Staying Socially Savvy: Keep your finger on the pulse of the latest trends and hottest social media updates.
+ Qualifications
Have a degree in Journalism, Arts, Communications, or something equally impressive (but it's not a deal-breaker).
The writing skills that'd make Shakespeare go jealous and the voice of a witty talk show host.
Superpowers in design tools and social media management platforms(Canva, Zoho Social, etc;).
An analytical mind that can turn data into decisions.
A sprinkle of web analytics knowledge.
Creativity that bursts like a firework, an eye for detail sharper than a hawk, and an insatiable thirst for all things about social media and digital marketing.
+ Attributes
Entrepreneurial mindset with a passion for start-ups
Ability to thrive in a fast-paced, dynamic environment
High level of professionalism and integrity.
+ Why join us?
Impact: Create industry-first propositions that propel start-ups toward exponential growth.
Growth: Opportunities for professional development and career advancement.
Culture: Be part of a collaborative and supportive team that values innovation and creativity.
Compensation: Competitive salary and benefits package.
Requirements:
- Proven work experience of 6 M or more as a quota carrying individual into Software/Web Development Services Domain.
- Has adequate knowledge of technology and jargons required for sales discussions.
- Highly motivated and target driven with a proven track record in sales.
- Excellent selling, negotiation and communication skills.
- Prioritizing, time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience needs.
- Relationship management skills and openness to feedback.
- Hands on experience with tools like HubSpot/Salesforce would be an added advantage.
- Should be comfortable with Background Verification of previous employment
Do Your Thng
About us:
DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space.
Role : Android Developer
RESPONSIBILITIES
- Design components by translating product requirements, break down projects into tasks, and provide accurate estimates. Build scalable and reliable technology solutions at a rapid pace
- Work on native Android as well as Angular tech stack while keeping performance goals in mind
- Independently come up with different solutions, extensible Low-level design. Write modular, extensible, readable, and performant code
- Strong unit test and debugging skills
- Proficient understanding of code versioning tools (git)
- Excellent interpersonal, leadership, influence, and communication skills
- Build, develop, mentor, and coach junior team members
QUALIFICATIONS
- Must have Working Experience in a product-based organization for at least 18 months.
- At least 2+ years experience and hands-on with mobile technologies
- At least one product build and publish
- Work well under pressure and meet deadlines without sacrificing quality
- Work with distributed development teams
- Ability to resolve problems with support and must understand the mobile ecosystem and its limitations.
- Understand Android Architecture components, strong fundamentals in Android technologies, and aware of new Android changes
SKILLS REQUIRED
- Experience with kotlin is a must
- Knowledge of mvvm architecture/ android architecture components
- Knowledge of Rxjava and coroutines for multithreading
- Knowledge of retrofit/okhttp for making HTTP calls
- Knowledge of dependency injection using dagger2
- Knowledge of android framework components like services, fragments, intent services
- Knowledge of sql required
- Experience in offline data management
- Write well designed, testable, efficient code
Job Title: Technical Support Specialist
Department: Customer Support > Engineering
Reports to: Technical Support Team Lead
Location: Remote | India
Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner. This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products. The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.
Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams. The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.
- Provide excellent customer service to Commerce Fabric’s customers
- Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
- Updates Account Manager with any escalated issues
- Highlights any consistent issues and themes to Technical Support Team Lead
- Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
- Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
- Troubleshooting technical errors with a modern web-based application
Qualifications:
- Full-time bachelor’s degree
- 2-4 years of customer-facing experience with global customer exposure in a technical support role
- Ability to work in shifts outside normal business hours
- Excellent written and verbal communication skills in English with an ability to build relationships.
- Experience working with different operating systems including Windows and Mac OS
- Experience with ticketing systems Zendesk and JIRA
- Ability to work independently
- Ability to prioritize and manage several milestones and projects efficiently
• Responsible for developing and maintaining applications with PySpark
• Contribute to the overall design and architecture of the application developed and deployed.
• Performance Tuning wrt to executor sizing and other environmental parameters, code optimization, partitions tuning, etc.
• Interact with business users to understand requirements and troubleshoot issues.
• Implement Projects based on functional specifications.
Must-Have Skills:
• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good customer communication.
• Good Analytical skills
Motion Graphics Designer
Disprz is looking for a Motion Graphics Designer to create engaging videos mainly for e-learning, concept explainers, corporate presentations and marketing and product demos. The ideal candidate will have exceptional creative skills to visualize a storyboard and deliver aesthetically pleasing, clean and engaging animations. The designer should have an eye for detail, participate in brainstorming sessions with the ID / customer and share new design perspectives and ideas.
Roles & Responsibilities
- Design and create enticing animations
- Prepare the design plan, concept and layout for the project
- Edit raw video footages where necessary and add special effects to enhance the graphics
- Select and edit audio tracks for the animation
- Edit artwork, illustrations and infographics used in the animation
- Ensure branding guidelines, specifications and design standards are complied with
- Ensure that the outputs are developed in accordance with the Storyboards
- Work closely with Instructional Designers / Customer to understand the storyboard in detail or clarify doubts
- Brief travel to customer locations if necessary
The Ideal Candidate
- Proven working experience in motion graphics, video editing, development and post-production with an impressive body of work
- Should have excellent knowledge with Adobe Creative Suite (Adobe After Effects, Premiere, Audition, Animate CC, Adobe Illustrator, and Photoshop)
- Ability to work with infographic artwork with speed and precision
- Deep understanding of fundamental visual design disciplines (typography, iconography, composition, colour, composition, layout, etc.)
- Working knowledge of Microsoft Office – Word and PowerPoint
- Maintain file structure of draft/completed artwork
- Good Communication skills
- You will ne Responsible for revamping of existing LMS Platform along with designing and developing new projects.
- Researching, designing, implementing and managing software programs
- Testing and evaluating new programs
- Identifying areas for modification in existing programs and subsequently developing these modifications
- Writing and implementing efficient code
- Determining operational practicality
- Developing quality assurance procedures
- Deploying software tools, processes and metrics
- Maintaining and upgrading existing systems
- Training users for new modules
- Hands on experience in LMS or CRM will be preferred
- Good knowledge on MySQL, ES6, Node.js, SaaS, AWS, Bootstrap and Css3










