Desktop Engineer

Desktop Engineer at Raksha Technologies · Chennai, Coimbatore · 1 - 3 years · ₹1.2L - ₹1.5L / yr · Profitable · Posted 12 May 2021

Desktop Engineer

at Raksha Technologies

Posted by Anthony A

1 - 3 yrs

₹1.2L - ₹1.5L / yr

Chennai, Coimbatore

Skills

Hardware troubleshooting

Desktop administration

Antivirus

Troubleshooting

Technical support

Desktop

Operating systems

Computer Networking

Hardware installation

MS-Office

Software installation

Provide L1 support including desktops, laptops and printers and other IT related accessories
Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
Raise ticket within supplied ticketing system and update and close with end user confirmation
Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
Install, configure and troubleshoot various PC Hardware Components
Configure and troubleshoot of LAN and Wi-Fi setup
Install and troubleshoot Printer, Scanner and Projector

About you:

• 1-2 years of experience as a Desktop Engineer from any industry

• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware

• Strong experience in Anti-Virus software installation and Management

• Good experience in configuration and troubleshooting of Network Devices

• Basic knowledge of Server administration and Server hardware

• Good working knowledge on MS-Office

• Good communication and problem-solving skill

• Any bachelor’s degree with IT background would be a plus

Provide L1 support including desktops, laptops and printers and other IT related accessories
Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
Raise ticket within supplied ticketing system and update and close with end user confirmation
Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
Install, configure and troubleshoot various PC Hardware Components
Configure and troubleshoot of LAN and Wi-Fi setup
Install and troubleshoot Printer, Scanner and Projector

About you:

• 1-2 years of experience as a Desktop Engineer from any industry

• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware

• Strong experience in Anti-Virus software installation and Management

• Good experience in configuration and troubleshooting of Network Devices

• Basic knowledge of Server administration and Server hardware

• Good working knowledge on MS-Office

• Good communication and problem-solving skill

• Any bachelor’s degree with IT background would be a plus

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About Raksha Technologies

Founded :

2000

Type :

Services

Size :

100-1000

Stage :

Profitable

About

Raksha Technologies: Empowering Your Cybersecurity Journey Raksha Technologies is a leading cybersecurity solutions provider, dedicated to partnering with organizations across diverse industries to deliver strategic and technical expertise. With a focus on advising, deploying, and operating comprehensive cybersecurity programs, we enable businesses to effectively manage cyber risk and secure their full potential. Our unmatched ecosystem of people, products, partners, and programs positions us as a trusted advisor and solutions provider, accelerating business progress like no other company can.