Desktop Engineer
1 - 3 yrs
₹1.2L - ₹1.5L / yr
Chennai, Coimbatore
Skills
Hardware troubleshooting
Desktop administration
Antivirus
Troubleshooting
Technical support
Desktop
Operating systems
Computer Networking
Hardware installation
MS-Office
Software installation
- Provide L1 support including desktops, laptops and printers and other IT related accessories
- Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
- Raise ticket within supplied ticketing system and update and close with end user confirmation
- Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
- Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
- Install, configure and troubleshoot various PC Hardware Components
- Configure and troubleshoot of LAN and Wi-Fi setup
- Install and troubleshoot Printer, Scanner and Projector
About you:
• 1-2 years of experience as a Desktop Engineer from any industry
• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware
• Strong experience in Anti-Virus software installation and Management
• Good experience in configuration and troubleshooting of Network Devices
• Basic knowledge of Server administration and Server hardware
• Good working knowledge on MS-Office
• Good communication and problem-solving skill
• Any bachelor’s degree with IT background would be a plus
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About Raksha Technologies
Founded :
2000
Type :
Services
Size :
100-1000
Stage :
Profitable
About
Raksha Technologies: Empowering Your Cybersecurity Journey
Raksha Technologies is a leading cybersecurity solutions provider, dedicated to partnering with organizations across diverse industries to deliver strategic and technical expertise. With a focus on advising, deploying, and operating comprehensive cybersecurity programs, we enable businesses to effectively manage cyber risk and secure their full potential. Our unmatched ecosystem of people, products, partners, and programs positions us as a trusted advisor and solutions provider, accelerating business progress like no other company can.
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