Desktop Engineer

Job Summary:

We are seeking a dynamic and highly skilled Full Stack Developer with 3-5 years of experience to join our client's team. The ideal candidate will be working with a leading MNC client in the health insurance domain. This role is based in Gurugram and requires candidates to work from the office, Monday to Friday. You will play an integral role in developing and enhancing applications using Node.js, TypeScript, PostgreSQL, and MongoDB.

Responsibilities:

• Design, develop, and maintain scalable applications using Node.js and TypeScript.
• Build and optimize RESTful APIs and backend services.
• Collaborate with cross-functional teams to deliver high-quality products and services.
• Work with PostgreSQL and MongoDB databases for efficient data management and retrieval.
• Ensure the performance, quality, and responsiveness of applications.
• Troubleshoot, debug, and upgrade existing systems and platforms.
• Implement best practices for security, code quality, and performance optimization.
• Participate in code reviews and provide mentorship to junior developers.

Requirements:

• Experience: 3-5 years of hands-on development experience with Node.js, TypeScript, PostgreSQL, and MongoDB.
• Technical Skills:
• Proficiency in Node.js and TypeScript for building scalable web applications.
• Strong experience working with PostgreSQL and MongoDB databases.
• Hands-on experience in building RESTful APIs and microservices architecture.
• Knowledge of best practices in application development, security, and performance tuning.
• Familiarity with version control tools like Git.
• Preferred:
• Experience in the health insurance or fintech domain.
• Ability to work in an agile environment with fast-paced deliverables.
• Excellent communication and collaboration skills.

Soft Skills:

• Strong problem-solving skills and ability to troubleshoot complex issues.
• Ability to work in a team and independently when required.
• Adaptability and willingness to learn new technologies.

Job Description 

The future is infinitely wide and begging to be reimagined and we are looking for people who have the courage to make their dent in what has always been. If you have an optimism that says there is no limit to what we can achieve in a time inviting those with vision to shake things up, then we should talk. Our work is fueled by connected thinking, challenging boundaries, and the power of digital redefining a connected world. Our people thrive because of the belief that it’s both our privilege and responsibility to usher our clients and the world into what is next. We’re seeking those who question the status quo and want to reimagine the way the world works while realizing a smarter way for business to help – all in service of improving the daily lives of people, the world, your career. Next_reimagined. 

Your Impact: 

• Drive the design, planning, and implementation of multifaceted applications, giving you breadth and depth of knowledge across the entire project lifecycle. 
• Combine your technical expertise and problem-solving passion to work closely with clients, turning complex ideas into end-to-end solutions that transform our clients’ business. 
• Constantly innovate and evaluate emerging technologies and methods to provide scalable and elegant solutions that help clients achieve their business goals. 

Qualifications 

• Strong hand on experience of Components, Templates, Taxonomy, metadata management, Forward and Reverse Replication, Workflows, Content Publishing and unpublishing, Tagging, Deployment(Maven) and Content migration/ planning. 

• Strong Physical Architecture concepts (Infrastructure) including but not limited to Load Balancers(ELB), Apache set up, CDN, Disaster Recovery, recommending capacity of AEM publish and author instances. 
• Taking a lead in recommending the solution considering quality properties of the system like Search Engine Optimization (SEO), Accessibility (A, AA, AAA), Monitoring (Squid, Nagios, Zabbix, Ganglia, App Dynamics, New Relic etc.), Scalability, Security, Performance and Responsive architecture 
• Has implemented Quality Processes for projects like Continuous Integration (Bamboo/Jenkins/Git/BitBucket/Cloud Manager), SonarQube, Code reviews (Manual and Automated), code Formatters, Automation testing etc. 
• Good to have Mobile App development and technologies, Digital Asset Management products, Adobe Scene 7(Adobe Dynamic Media), integration with eCommerce products like Hybris, Magento, ElasticPath and micro-services based architecture experience. 
• Strong knowledge of Cloud native approaches and platforms including AWS, Azure or GCP.  

• Experience with SaaS based implementation of AEM as Cloud Service and AEM SDK (preferred).  
• Good knowledge with Adobe I/O Runtime and Adobe I/O Events.  
• Good experience with frontend technologies like Bootstrap, Backbone.js, ReactJS, Handlebars, Grunt, Angular, CSS3, HTML 5 and jQuery. 
• Knowledge of templating with JSP, HTL, and integration with MVC FE frameworks. 
• Mastery of all relevant “core Java technologies” with Java 8/11 that are used in most Java-centric CMS/WCM platforms, including but not limited to XML, XSL, XSLT, XSD, server-side programming models, and other related presentation, middle-tier & persistence frameworks 

Set Yourself Apart With: 

• Develop Digital Consumer experiences based on Adobe marketing cloud products including AEM. 
• Define solution architecture for global customer engagement and global web content management platforms, integrating a full collage of supporting technologies including AEM, Search, Adobe Social, Adobe Analytics, Adobe Communities, Adobe Target, Adobe Campaign Standard, Adobe Launch and others 
• Develop powerful features such as multi-site and multi-channel delivery, personalization/targeting, content aggregation & syndication, multi-lingual support, automated workflow management, social media etc. 
• Diagnose and solve technical problems related to AEM implementation. 

• Interact with clients to create end-to-end specifications and solution architecture for content & collaboration solutions. 
• Provide inputs and direction to senior developers on the team for design and implementation. 
• Define implementation processes, quality gates and standards for design and development. 
• Define best practices to manage performance, security and scalability of the Digital Platforms 
• Lead teams of 20+ people through all phases of Development. Agile development methodology is a plus 

• Lead and Involve in Planning and estimations of Adobe projects, Lead all tracks of the project from Frontend, backend, QA and Project Management 

Additional Information 

• Gender-Neutral Policy 
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai) 
• Generous parental leave and new parent transition program 

• Flexible work arrangements 
• Employee Assistance Programs to help you in wellness and well being   

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for an experienced Technical Team Lead to guide a local IT Services Management Team and also acting as a software developer. In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations. 

Your Team will act as a on-call-duty team in the time between 6 pm to 8 am, 365 days a year. You will work together with the responsible Senior Project Manager in Germany. 

We are seeking a hands-on leader who thrives in both team management and operational development. Whether you have experience in DevOps and Backend or Frontend, your expertise in both leadership and technical skills will be key to success in this position.

Responsibilities:

Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage. 

Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.

Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.

Requirements:

Education und Experience: A Bachelor’s or Master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.

Skills & Expertise:

Proficient in ITIL service management frameworks.

Strong analytical and problem-solving abilities.

Experienced in project management methodologies (Agile, Kanban).

Leadership: Very good leadership skills with a customer orientated, proactive and results driven approach. 

Communication: Excellent communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.

Language: English on a C2 Level.

Skills & Requirements

kubeAPI high Kustomize high docker/container high Debug Tools openSSL high Curl high Azure Devops, Pipeline, Repository, Deployment, ArgoCD, Certificates: Certificate Management / SSL, LetsEncrypt, Linux Shell, Keycloak.

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

About Enroute Corporate Solutions

Incorporated in 2019: Enroute Corporate Solutions stands as one of the most promising Strategic Consulting Company which focuses entirely on the layer of business growth & profitability for our clients and customers. With our area of work into Management Consulting, Financial Audit & Process Management, Industrial Training, Marketing Conceptualization and end-to-end Human Potential Management services we term ourselves as "Strategic Consultants". With the vast experience into Management working with some of the best names in the industry, we bring plethora of service and experience onto the table which lets you choose the type of services which are customized and tailor-made according to your needs and process. Working closely with each of our client and looking at the right perspective with the appropriate approach is what we stand apart for. Innovation in ideas, aggression in approach and righteousness in the process are our prime pillars of work and business. At Enroute, we believe in giving the most innovative and best solutions for our clients which help them target and roadmap the growth in whatever we do! Our focus is completely into data-driven approach and quality.

Our Services

• HR Consulting Services (Background Verification / Psychometric Analysis)
• Talent Acquisition
• Recruitment Process Outsourcing
• Financial Planning & Consulting
• Strategic Business Consulting

Roles & Responsibilities

• Business Development & Sales
• Client Acquisition & Management
• Response Management
• Inside Sales & Field Sales
• Generating Business Prospects
• Lead Generation & Customer Relationship Management
• Online / Offline Research
• Business Collaboration

Requirements

1. 2-5 Years’ Experience into B2B Sales
2. Any Graduate / Postgraduate (Preferred with Engineering Background)
3. Good Communication Skills
4. Good B2B understanding & Written Communication Skills
5. Apt with Microsoft tools (Excel / Word / PowerPoint)
6. Go Getter & Adaptable
7. Understanding of the Market Trends & requirements

We are looking to hire an experienced Frontend Developer with a very good grasp over Javascript and the capability to make responsive pages.
The candidate should have good knowledge of:
- Javascript 
- HTML & CSS

- Node js
- PWA 
- Electron JS platform.
- API Integration
Candidates having good logical skills are preferred.

• 3+ years demonstrated experience in the Testing Web & mobile applications.
• 1+ Years of experience in Js based Web application testing. (Like: Angular Js, Vue Js, react js)
• Create and maintain API-based automation test scripts using tools like J meter, SoapUI or Postman
• API Automation using Soap UI/Rest assured / Postman (Mandatory)
• Create and maintain API specific test plans
• Conducting Performance and Load tests on the API's and provide detailed report and analysis on metrics like Breakage point etc.
• Participate in creating and clarifying User Stories, and in planning Sprints.
• Maintaining all the testing artefacts in SharePoint.
• Updating test management tools (JIRA / Bugzilla etc) so that the current status of the project can be known at any time by stakeholders.
• Issue tracking, analysis and reporting.
• Excellent verbal and written communication skills.