Technical supoort engineer

We are looking for multiple hands-on software engineers to handle CI/CD build and packaging engineering to facilitate RtBrick Full Stack (RBFS) software packages for deployment on various hardware platforms. You will be part of a high-performance team responsible for platform and infrastructure

Requirements

1. About 2-6 years of industry experience in Linux administration with an emphasis on automation

2. Experience with CI/CD tooling framework and cloud deployments

3. Experience With Software Development Tools like Git, Gitlab, Jenkins, Cmake, GNU build tools & Ansible

4. Proficient in Python and Shell scripting. Experience with Go-lang is excellent to have

5. Experience with Linux Apt Package Management, Web server, optional Open Network Linux (ONL), infrastructure like boot, pxe, IPMI, APC

6. Experience with Open Networking Linux (ONL) is highly desirable. SONIC build experience will be a plus

Responsibilities

CI/CD- Packaging

Knowledge of compilation, packaging and repository usage in various flavors of Linux.

Expertise in Linux system administration and internals is essential. Ability to build custom images with container, Virtual Machine environment, modify bootloader, reduce image and optimize containers for low power consumption.

Linux Administration

Install and configure Linux systems, including back-end database and scripts, perform system maintenance by reviewing error logs, create systems backup, and build Linux modules and packages for software deployment. Build packages in Open Network Linux and SONIC distributions in the near future.

Job Description :

Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data pipelines at Petabyte scale. Our customers include a Fortune 500 company, one of Asia's largest telecom companies, and a unicorn fintech startup. We are lean, hungry, customer-obsessed, and growing fast. Our Engineering team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment.

Roles & responsibilities:

• Champion engineering and operational excellence.
• Establish a solid infrastructure framework and excellent development and deployment processes.
• Provide technical guidance to both your team members and your peers from the development team.
• Work with the development teams closely to gather system requirements, new service proposals and large system improvements and come up with the infrastructure architecture leading to stable, well-monitored fly, performant and secure systems.
• Be part of and help create a positive work environment based on accountability.
• Communicate across functions and drive engineering initiatives.
• Initiate cross team collaboration with product development teams to develop high quality, polished products and services.

Must haves:

• 5+ years of professional experience developing, and launching software products on Cloud.
• Basic understanding Java/Go Programming
• Good Understanding of Container Technologies/Orchestration platforms (e. g Docker, Kubernetes)
• Deep understanding of AWS or Any Cloud.
• Good understanding of data stores like Postgres, Redis, Kafka, and Elasticsearch.
• Good Understanding of Operating systems
• Strong technical background with track record of individual technical accomplishments
• Ability to handle multiple competing priorities in a fast paced environment
• Ability to establish credibility with smart engineers quickly.
• Most importantly, ability to learn and urge to learn new things.
• B.Tech/M.Tech in Computer Science or a related technical field.

Good to Have:

• Hands-on knowledge of Configuration Management and Deployment tools like – Ansible, Terraform etc.
• Proficient in scripting, and Git and Git workflows
• Experience in developing Continuous Integration/ Continuous Delivery pipelines
• Knowledge of Big Data systems.

Ruby on Rails Developer Responsibilities:
• Designing and developing new web applications.
• Maintaining and troubleshooting existing web applications.
• Writing and maintaining reliable Ruby code.
• Integrating data storage solutions.
• Creating back-end components.
• Identifying and fixing bottlenecks and bugs.
• Integrating user-facing elements designed by the front-end team.
• Connecting applications with additional web servers.
• Maintaining APIs.
Ruby on Rails Developer Requirements:
• Bachelor’s degree in Computer Science, Computer Engineering, or related field.
• Experience working with Ruby on Rails as well as libraries like Resque and RSpec.
• Ability to write clean Ruby code.
• Proficiency with code versioning tools including Git, Github, SVN, and Mercurial.
• Experience with AngularJS or BackboneJS.
• Familiarity with MVC, Mocking, RESTful, and ORM.
• Good understanding of front-end technologies including HTML5, JavaScript, and CSS3.
• Knowledge of server-side templating languages including Slim and Liquid.

• Databases- MongoDb, Postgres. 

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable

• Delivering a complete Front-end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the web service/ application
• Communicating with external web services

Technical/Functional Skills:

• 3 to 5 yrs of experience working as an Angular Developer
• Experience in Angular 7,8,9 versions are mandated.
• Proficiency in CSS, HTML, javascript
• Experience on Multi-Language is preferable
• Knowledge on Arabic design is a plus
• Experience on Components based Architecture
• Experience on CSS Grids and Flex Layout mandatory
• Well versed with coding standards
• Be able to provide effort estimations based on the customer requirements
• Experience of implementing enterprise level Angular applications and the related Architecture
• Implementation knowledge on Agile, working experience on Continuous Integration (CI) process is required
• Experience of integration with SAP is highly desirable
• Working knowledge with databases ORACLE, SQL Server, mySQL
• Be hands-on technical and should work as either individual contributor or team member
• Must have knowledge in code version mechanism using tools like TeamCity, GitHub
• Knowledge on Agile scrum and waterfall methodology
• Optimizing performance of code and reviewing code of junior developers
• Work closely with the architecture team and provide architecture inputs
• Experience with understanding of mobile related frameworks like Cordova is a plus
• Comfortable dealing with APIs and utilizing oDATA/REST / JSON interfaces
• End-to-End experience - Discovery to Deployment of Angular applications Soft Skills Required
• Good communication and interpersonal skills
• Candidates should be independent thinkers, thought leaders, good presentation and communication skills and great at solving problems