Technical supoort engineer

Job Description

Role: Sr. DevOps – Architect

Location: Bangalore

Who are we looking for?

A senior level DevOps consultant with deep DevOps related expertise. The Individual should be passionate about technology and demonstrate depth and breadth of expertise in similar roles and Enterprise Systems/Enterprise Architecture Frameworks;

Technical Skills:

• 8+ years of relevant  DevOps /Operations/Development experience working under Agile  DevOps  culture on large scale distributed systems.

• Experience in building a DevOps platform in integrating DevOps tool chain using REST/SOAP/ESB technologies.

• Required hands on programming skills on developing automation modules using one of these scripting languages Python/Perl/Ruby/Bash

• Require hands on experience with public cloud such as AWS, Azure, Openstack, Pivotal Cloud Foundry etc though Azure experience is must.

• Experience in working more than one of the configuration management tools like Chef/Puppet/Ansible and building own cookbook/manifest is required.

• Experience with Docker and Kubernetes.

• Experience in Building CI/CD pipelines using any of the continuous integration tools like Jenkins, Bamboo etc.

• Experience with planning tools like Jira, Rally etc.

• Hands on experience on continuous integration and build tools like (Jenkins, Bamboo, CruiseControl etc.) along with version control system like (GIT, SVN, GITHUB, TFS etc.), build automation tools like Maven/Gradle/ANT and dependency management tools like Artifactory/Nexus.

• Experience with more than one deployment automation tools like IBM urban code, CA automic, XL Deploy etc.

• Experience on setting up and managing  DevOps  tools on Repository, Monitoring, Log Analysis etc. using tools like (New Relic, Splunk, App Dynamics etc.)

• Understanding of Applications, Networking and Open source tools.

• Experience on security side of DevOps i.e. DevSecOps

• Good to have understanding of Micro services architecture.

• Experience working with remote/offshore teams is a huge plus

• Experience in building a Dashboard based on latest JS technologies like NodeJS

• Experience with NoSQL database like MongoDB

• Experience in working with REST APIs

• Experience with tools like NPM, Gulp

Process Skills:

• Ability in performing rapid assessments of clients’ internal technology landscape and targeting use cases and deployment targets

• Develop and create program blueprint, case study, supporting technical documentations for DevOps to be commercialized and duplicate work across different business customers

• Compile, deliver, and evangelize roadmaps that guide the evolution of services

• Grasp and communicate big-picture enterprise-wide issues to team

• Experience working in an Agile / Scrum / SAFe environment preferred

Behavioral Skills :

• Should have directly worked on creating enterprise level operating models, architecture options

• Model as-is and to-be architectures based on business requirements

• Good communication & presentation skills

• Self-driven + Disciplined + Organized + Result Oriented + Focused & Passionate about work

• Flexible for short term travel

Primary Duties / Responsibilities:

• Build Automations and modules for DevOps platform

• Build integrations between various DevOps tools

• Interface with another teams to provide support and understand the overall vision of the transformation platform.

• Understand the customer deployment scenarios, and Continuously improve and update the platform based on agile requirements.

• Preparing HLDs and LLDs.

• Presenting status to leadership and key stakeholders at regular intervals

Qualification:

• Somebody who has at least 12+ years of work experience in software development.

• 5+ years industry experience in DevOps architecture related to Continuous Integration/Delivery solutions, Platform Automation including technology consulting experience

• Education qualification: B.Tech, BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college

Job Responsibilities

• Handle inbound & outbound customer interactions for International and Domestic processes.
• Engage with customers in English, Hindi, Marathi, or Gujarati/Bengali (as per process).
• Drive telesales, renewals, upsell/cross-sell, and customer retention activities.
• Build strong customer relationships and ensure superior service delivery.
• Achieve performance targets (KPI/KRAs) while adhering to compliance and quality standards.
• Provide VIP/priority support for high-value clients in specialized processes.

Eligibility

• Education: Minimum SSC/HSC; Graduates preferred.
• Experience: 6 months – 2 years in International Telesales / Customer Service / Renewals / Collections.
• Age Criteria: 22 – 39 years (role-specific).
• Language Proficiency:
• English + Hindi (mandatory for international process).
• English + Hindi + Marathi / Gujarati / Bengali (for domestic VIP/Lite/HVM processes).
• Male candidates preferred for some VIP processes (per business need).

Compensation & Benefits

• Salary: ₹17,000 – ₹37,000 In-Hand (based on experience & process).
• Incentives: Attractive, performance-based (no cap).
• .Shift Timings:
• International (US): 11 PM – 9 AM (Night shift, 2 rotational offs).
• Domestic (Thane): 10:30 AM – 7:30 PM (1 rotational off per week).

On-Payroll employment | Immediate Joining | 50+ Open Positions.

Walk-in Drive Details

⏰ Time: 11:00 AM – 5:00 PM

Twist Open UX provides consulting services in the areas of design and innovation. 

We are expanding our design team to keep pace with several exciting opportunities that are coming to us. We are on the lookout for UX designers, available to work at our studio in Bangalore. Candidates would require strong problem solving skills and independent self-direction. They would be required to work effectively in a team and handle client communication.

QUALITIES WE VALUE

Empathy for users who are different from you.

Executing UX design and visual design as a part of a multi-disciplinary team.

Collaborating on user experience planning.

Communicating with clients.

Researching interaction design trends.

Researching technology trends.

ROLE REQUIREMENTS

Two or more years of user experience design experience for software, web applications and/or mobile devices.

Strong conceptualisation ability, drawing skills and paper prototyping technique.

Cognisant of production timelines and having attention to detail.

Ability to create task flows, high fidelity wireframes, micro interactions as well as visual design.

Strong working knowledge of Figma, Sketch, Axure and associated UX design tools.

Experience with user interface design patterns and standard UX practices and heuristics.

Strong written and verbal communication skills.

ADDITIONAL

Bachelor’s or Master’s degree in interaction design, new media design or related design field.

Portfolio to accompany resume.

Background check and reference checks required upon hire.

You will be part of a team that is responsible for developing the one the best plugins for the modular furniture industry ever created for SketchUp. We at Prolance Services are on a mission to develop and deliver a revolutionary platform that will ultimately change the way the industry itself operates.

Responsibilities

• Write clear quality code for SketchUp plugins using Ruby and JS
• Interact with the software architecture team and convert ideas into workable features
• Interact with UX designers and convert the designs to workable UI
• Interact with REST APIs to fetch and push data
• Detect and troubleshoot software issues at the code level

Qualifications

• Strong knowledge of Ruby and JavaScript
• Working knowledge of SketchUp 2018 (or higher) is a huge advantage
• Strong debugging and troubleshooting skills
• 3+ years of development experience

Job Description: Executive Assistant - Founder

Who are we?

Design Qandy is a luxury home décor brand. It’s nothing less than a revolution in the home décorindustry- where technology enables world class home interior design.

To know more about us, visit www.designqandy.com and https://instagram.com/designqandy

We are a lean team of high-performing go-getters who take ownership of their roles in the organization. Debates and discussions are an important part of our culture, and we encourage people to bring unique perspectives to the conversations.

Most importantly, we love solving problems. If you think you’re cut out from a similar cloth, we’d encourage you to apply for this role.

What would you be required to do?

• Supervise the office boy, housekeeping staff, and security to efficiently manage the Founder's calendar, scheduling appointments, meetings, and other events.
• Book travel & accommodations arrangements for the founder for all his trips and for any employees who are travelling for official purposes.
• Coordinate with internal and external stakeholders to ensure timely and seamless scheduling while prioritizing urgent and important tasks.
• Draft correspondence, presentations, and reports to be sent on behalf of and signed by the Founder.
• Handle the Founder's payments, bank transactions, credit card payments and updations and related procedures and ensure all financial processes are accurately executed with the necessary approvals. Handle login credentials securely and discreetly.
• Manage all relevant documents related to banks, government agencies, and internal and external partners. Ensure accuracy, organization, and timely retrieval of documents as required.
• Monitor and renew all necessary memberships, such as club and hotel memberships, ensuring they are updated as needed.
• Assess and onboard new vendors based on their efficiency and quality standards for all official tasks along with Admin
• Develop a fair understanding of the Founder's day to day requirements, as well as their family business, and proactively plan and execute tasks to meet those needs.
• Remind the Founder of upcoming urgent and important meetings and tasks, on a daily basis. Continuously coordinate with stakeholders to ensure the timely completion of tasks.
• Perform tasks that will free up the Founder’s time like ordering books, returning any materials, sending festive gifts and greetings to our stakeholders for Diwali,
• Other duties, consistent with skills and experience, as directed by the Founder.

What skills we are looking for?

• Masters/bachelor in finance, commerce or related field preferred, or any other specialization
• Proven record of more than 5 years’ work experience being EA to a CXO/ founder
• Excellent MS Office knowledge
• Outstanding organizational and time management skills
• Excellent communication and interpersonal skills
• Familiarity with office gadgets and scheduling applications (e.g., e-calendars, outlook, and print machines)
• Maintain Discretion and confidentiality for all matters relating to the founder
• Strong attention to detail and accuracy
• Ability to work independently and proactively in a fast-paced environment

Skills needed?

• Work experience as an Executive Assistant, Personal Assistant or similar role more than 5 years
• Excellent proficiency in verbal and written communication.
• Proactive and detail-oriented individual with multitasking skills

 4 to 8 years of experience.

Certification A2 or any

Azure Component Provisioning.

Hands-on experience on configuring and troubleshooting application gateway firewall, load balancers, VM/Disk encryption, Azure vaults, network security group, web application firewalls.

Hands-on experience and troubleshooting on Azure Virtual Network Gateway, ExpressRoute,Azure chatbot services.

Hands-on experience on Azure Automation with hands skills in PowerShell.

Extensive knowledge of Windows Server operating systems and Active Directory.

Extensive knowledge of Linux operating systems (Centos and Ubuntu).

Installing, Configuring and Managing AD / DHCP / DNS Services.

Creating Group Policies and implementation as per standard procedures.

Install, secure, maintain, troubleshoot and upgrade Windows/Linux Server operating systems.

Knowledge of network architecture and design, network security, Web sites/Portal security and client/server security.

Experience with configuration management single sign on with azure active directory.

Server performance monitoring and apply the solution to increase the performance if needed.

Cost management and cost analysis.

Backup and disaster recovery administration.

SSL/App services certificates configuration with Linux and windows-based websites/portals.

• 5-6 years of proven excellence in IT- Business Development or inside sales.
• Mandate experience in Appointment setting.
• Must have B2B sales experience.
• Shift timings- 5:30pm to 2;30 am IST(8:00 am to 5:00 pm US-EST)
• 6:30 pm to 3:30 am IST ( 9:00am to 6:00pm US- EST)
• Tool Handling - LinkedIn Sales Navigator, Hubspot, Salesforce, Outreach etc

• Location - Remote (PAN INDIA)

• Collaborate with Product Managers, CTOs & Engineering Managers to plan a Technical Roadmap aligned with the company’s product vision.
• Collaborate with Tech leads, CTO, Engineering Managers to execute the technical roadmap using Agile methodologies for product development.
• Break down the technical roadmaps into epics & user stories for smooth execution. Facilitate the creation and maintenance of proper product documentation.
• Work with development leads so that product requirements & estimates are well-understood.
• Collaborate with product teams to jot down the technical implementation requirements & engineering aspects of user stories & PRDs.
• Conduct meetings with customer support, marketing & product teams to maintain a roadmap for the internal team’s technical requirements

Payments & Finance

• With the help of engineering teams, build secure & robust payment infrastructures & systems.
• Help the product & tech teams build useful payment experiences, lay down the foundation for introducing lending & other financial services on the platform. Be an expert on multiple payment mechanisms & institutions governing the payment flows in the country.
• Research about the technical feasibility & implementation of Escrow Use-cases.
• Be updated with the latest Payments & finance technologies and service providers. Act as a “Subject Matter Expert” on all things Payments & Finance for our Tech & Product teams. Monitoring & Analytics
• Understand and analyze the flow of payments on the platform, build dashboards to track Payments Conversion Rate & Payments Success Rate. Run A/B tests and experiments to improve PCR & PSR.
• Use database queries to analyze performance indicators, evaluate experiments, evaluate sprint reports & success, etc.
• Setup dashboards & systems to track crashes, errors, exceptions, and bugs on production. Formulate processes and workflows to reduce the same.

Qualifications: Experience

• Prior experience of working in/with Payments & Fintech industry, Payment Gateways, Nodal/Escrow Accounts, and Lending is a must.
• Bachelor’s degree in computer science or equivalent.
• 4+ years of experience in software architecture, design, development, and technical product management.

Technical Skills

• Working knowledge on public clouds such as AWS, GCP, Azure.
• Past experience with hands-on engineering, product, or QA is a strong bonus.
• Working knowledge with monitoring tools like New Relic, Sentry, Cloudwatch
• Very good knowledge of SQL/NoSQL is a must
• Should be familiar with Application App Release cycle
• Proficient in Internet standards & technologies including REST
• Experience with DevOps, CI/CD, Automation, etc.
• Robust and evolving knowledge of current web & mobile app technologies.

Soft Skills

• Ability to prioritize and manage multiple milestones and projects efficiently.
• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.
• Detail-oriented, advanced problem-solving skills with a customer-centric approach.

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.

They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.

As a Sr Software Developer (Full stack), you will be part of the product development team.

What you will do:

• Improving customer experience, not only for borrowers, but also other partners on the platform
• Ensuring seamless integration with data/ service providers and lending partners
• When not doing any of above, writing tests to prevent any regressions