IT Support Engineer

Job Role Senior Dot Net Developer

Experience 8+ years

Shift : Night shiftLocation - Remote but have to visit Trivandrum / Kochi office twice a month

Details Job Description

Candidates with 8+ years of experience in IT industry and with strong .Net/.Net Core/Azure Cloud Service/ Azure

DevOps. This is a client facing role and hence should have strong communication skills. This is for a US client, and

the resource should be hands-on - experience in coding and Azure Cloud.

Working hours - 8 hours, with 4 hours of overlap during EST Time zone. (12 PM - 9 PM)

This overlap hours is mandatory as meetings happen during this overlap hours.

Responsibilities

Design, develop, enhance, document, and maintain robust applications using .NET Core 6/8+, C#, REST APIs, T-

SQL, and modern JavaScript/jQuery

☑ Integrate and support third-party APIs and external services

☑ Collaborate across cross-functional teams to deliver scalable solutions across the full technology stack

☑ Identify, prioritize, and execute tasks throughout the Software Development Life Cycle (SDLC)

☑ Participate in Agile/Scrum ceremonies and manage tasks using Jira

☑ Understand technical priorities, architectural dependencies, risks, and implementation challenges

☑ Troubleshoot, debug, and optimize existing solutions with a strong focus on performance and reliability.

Primary Skills

8+ years of hands-on development experience with:

☑ C#, .NET Core 6/8+, Entity Framework / EF Core

☑ JavaScript, jQuery, REST APIs

☑ Expertise in MS SQL Server, including:

☑ Complex SQL queries, Stored Procedures, Views, Functions, Packages, Cursors, Tables, and Object Types

☑ Skilled in unit testing with XUnit, MSTest

☑ Strong in software design patterns, system architecture, and scalable solution design

☑ Ability to lead and inspire teams through clear communication, technical mentorship, and ownership

☑ Strong problem-solving and debugging capabilities

☑ Ability to write reusable, testable, and efficient code

☑ Develop and maintain frameworks and shared libraries to support large-scale applications

☑ Excellent technical documentation, communication, and leadership skills

☑ Microservices and Service-Oriented Architecture (SOA)

☑ Experience in API Integrations

2+ years of hands with Azure Cloud Services, including:☑Azure Functions☑Azure Durable Functions☑Azure Service Bus, Event Grid, Storage Queues☑Blob Storage, Azure Key Vault, SQL Azure☑Application Insights, Azure Monitoring.

Secondary Skills

☑Familiarity with AngularJS, ReactJS, and other front-end frameworks

☑Experience with Azure API Management (APIM)

☑Knowledge of Azure Containerization and Orchestration (e.g., AKS/Kubernetes)

☑Experience with Azure Data Factory (ADF) and Logic Apps

☑Exposure to Application Support and operational monitoring

☑Azure DevOps - CI/CD pipelines (Classic / YAML).

Certifications Required (IF Any)

Microsoft Certified: Azure Fundamentals

☑Microsoft Certified: Azure Developer Associate

☑Other relevant certifications in Azure, .NET, or Cloud technologies.

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Role: Data Analyst (Apprentice - 1 Year contract)

Location: Bangalore, Hybrid Model

Job Summary: Join our team as an Apprentice for one year and take the next step in your career while supporting FOX’s unique corporate services and Business Intelligence (BI) platforms. This role offers a fantastic opportunity to leverage your communication skills, technical expertise, analytical and problem-solving competencies, and customer-focused experience.

Key Responsibilities:

·     Assist in analyzing and solving data-related challenges.

·     Support the development and maintenance of corporate service and BI platforms.

·     Collaborate with cross-functional teams to enhance user experience and operational efficiency.

·     Participate in training sessions to further develop technical and analytical skills.

·     Conduct research and analysis to identify trends and insights in data.

·     Prepare reports and presentations to communicate findings to stakeholders.

·     Engage with employees to understand their needs and provide support.

·     Contribute insights and suggestions during team meetings to drive continuous improvement.

Qualifications:

·     Bachelor’s degree in Engineering (2024 pass-out).

·     Strong analytical and technical skills with attention to detail.

·     Excellent communication skills, both verbal and written.

·     Ability to work collaboratively in a team-oriented environment.

·     Proactive attitude and a strong willingness to learn.

·     Familiarity with data analysis tools and software (e.g., Excel, SQL, Tableau) is a plus.

·     Basic understanding of programming languages (e.g., Python, R) is an advantage.

Additional Information:

• This position offers a hybrid work model, allowing flexibility between remote and in-office work.
• Opportunities for professional development and skill enhancement through buddy and mentorship.
• Exposure to real-world projects and the chance to contribute to impactful solutions.
• A supportive and inclusive team environment that values diverse perspectives.

Key Responsibilities

Lead Generation & Outreach

·      Contact and develop relationships with potential customers through email marketing, cold calling, and LinkedIn outreach.

·      Execute email campaigns targeting prospects to generate leads and create business opportunities.

·      Mine data and extract information of C-level executives from various online sources and tools.

Sales Process Management

·      Follow up on leads and respond to sales inquiries from existing and potential customers as per guidelines.

·      Assist senior staff in generating and following up on leads.

·      Convince clients, schedule appointments, and manage the sales pipeline.

·      Track sales efforts and monitor results to ensure alignment with targets.

Customer Relationship Management

·      Liaise between customers and the company to provide up-to-date status on service, pricing, and new product releases.

·      Collect customer feedback and conduct market research to inform business strategy and product development.

·      Maintain CRM systems to manage lead generation, track interactions, and store customer information.

Market & Competitor Analysis

·      Stay informed about the latest products, market trends, and competitors to provide insights for business strategy.

·      Increase business opportunities through various routes to market.

Required Skills & Qualifications

·      Strong communication and interpersonal skills.

·      Proficient in email marketing, cold calling, and LinkedIn outreach.

·      Experience in data mining and CRM systems.

·      Ability to prepare detailed reports and commercial proposals.

·      Strong analytical and organizational skills.

·      Ability to work independently and as part of a team.

·      Understanding of market research and customer feedback processes.

Performance Metrics

·      Number of new leads generated.

·      Conversion rate of leads to appointments and sales.

·      Quality and timeliness of proposals and reports.

·      Customer satisfaction and feedback.

·      Sales targets and revenue growth.

Role Description:

This is a full-time on-site role for an Angular Developer, located in Pune. The Angular Developer will be responsible for front-end web development, software development. The candidate should be proficient in Angular, .NET Core and JavaScript.

Education:

A bachelor's degree in Computer Science, Software Engineering, or a related field relevant certification is typically required. Candidates with equivalent 3-6 years’ experience will be consider.

Experience- 4 to 10 yrs

Location: Pune, India (WFO)

Immediate joiners are preferred (urgent requirement).

Technical Skills:

Proficiency in Angular, .NET, TypeScript and JavaScript is essential. Experience with modern JavaScript frameworks and libraries such as React, Angular, or Vue.js is often required.

Knowledge of server-side languages such as Angular, Node.js, Java (Spring), or PHP (Laravel) is important.

Familiarity with database systems such as MySQL, PostgreSQL.

Understanding of database design principles and SQL/NoSQL querying.

Proficiency with version control systems like Git is usually required.

Experience in designing and consuming RESTful APIs, as well as understanding of HTTP protocols.

Familiarity with development tools and platforms such as IDEs (Visual Studio Code, IntelliJ IDEA), package managers (npm, yarn), and build tools (Webpack, Grunt, Gulp).

Knowledge of testing frameworks and debugging techniques.

Understanding of containerization (Docker), deployment pipelines, and

continuous integration/continuous deployment (CI/CD) practices (Deployment and DevOps).

Experience:

Demonstrated experience in both frontend and backend development, with the ability to work on the entire stack.

Previous experience in developing web applications, from conceptualization to deployment.

Ability to solve complex technical problems and debug issues efficiently.

Experience working in collaborative environments, including Agile methodologies and version control systems.

Experience in IT Healthcare will be prefer.

Soft Skills:

Strong verbal and written communication skills are essential for collaborating with team members and conveying

technical concepts to non-technical stakeholders.

Ability to adapt to new technologies, frameworks, and project requirements.

Team Player Willingness to work in a team environment, share knowledge,

and mentor junior developers.

Thoroughness in code reviews, testing, and documentation.

• Strong programming skills in JavaScript.
• Experience with ReactJ, frontend frameworks like bootstrap, Jquery.
• Good knowledge in HTML5, CSS, CSS3 and Object Oriented concepts
• Experience in working with RESTful APIS.
• Experience with HTTP, HTTPS and WebSockets.
• Knowledge in version control- Git, Subversion.
• Exposure to OWASP standards and guidelines.

Work Location: Hyderabad

J.D:

• Minimum 3+ years of professional experience in Angular 2+ and above, React JS and scripting Language.
• Excellence in modern JavaScript, HTML5 and design patterns.
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, React testing library, server side rendering, and Type script.
• Validating user input on the client side and implementing meaningful feedback.
• Skill in designing a modern build process that integrates testing and continuous delivery.
• Hands-on experience with creating configuration, build, and test scripts for continuous integration environments.

• should have at least 5 years of hands-on experience in backend software development using Java.
• should have proven expertise in Spring Boot REST/Microservices.
• should have used design patterns like MVP, MVC or MVVM and should know when to use which.
• should have working experience with relational and NoSQL databases.
• should have multiple years of experience with cloud application design  and in one or more reputable cloud platform providers (e.g. AWS, GCP, Microsoft Azure … )
• should have professional experience working in an agile development environment.
• should have strong communication skills and like making decisions.
• should follow good software engineering principles such as TDD, writing modular, maintainable and clean code